Gilgit Serena Hotel
Location: Gilgit Serena Hotel, Sherullah Baig Road Jutial, Gilgit, Pakistan, Gilgit, pk
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious 5-Star Accommodation
Experience luxury at its finest at Gilgit Serena Hotel, offering top-notch amenities including a garden, terrace, and a restaurant. Enjoy unparalleled comfort with 24-hour front desk service, airport transfers, room service, and complimentary WiFi.
Elegant Rooms with Stunning Views
Each room at Gilgit Serena Hotel is a sanctuary of comfort and style, featuring air conditioning, a flat-screen TV, and a private balcony overlooking the majestic mountains. Relax in a cozy seating area and unwind in the tranquility of your surroundings.
Recreational Activities and Convenient Services
Indulge in a game of table tennis or explore the area with ease using the available car hire service. Whether you seek relaxation or adventure, Gilgit Serena Hotel caters to all your needs.
Experience luxury and comfort at Gilgit Serena Hotel. Book your stay now for an unforgettable experience.
Important Information
The property does not accept American Express cards as a form of payment.
Policies
Check-in: 12:00 PM - 12:00 AM
Check-out: 10:30 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- BBQ facilities
- Luggage storage
- Fax/photocopying
- Ironing service
- Car hire
- Table tennis
- Currency exchange
- Concierge service
- Staff adhere to local safety protocols
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Shopping on site
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Japanese garden
- Free bus station shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe King Room
The spacious double room provides air conditioning, a mini-bar, a terrace with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Shower cap
- Smoke alarm
- Air purifiers
-
Standard King Room
The spacious double room provides air conditioning, a mini-bar, a terrace with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Shower cap
- Smoke alarm
- Air purifiers
Guest Reviews
- Nasir (8/5): -
- Shazia (9/5): -
- Khan (5/5): -
- Farhan (9/5): -
- Saad (9/5): -
- Saad (9/5): - All staff is very professional ❤🤝keep it up
- Mustafa (9/5): -
- WEIAN (1/5): -
- Lena (10/5): Extreamly kind and helpful staff, beatiful location, very picturesque, will be staying again in the future. - Beautiful, stunning location, Carpet was not as clean as it should have been.
- shah (9/5): - Stay was good , food was also good
- shah (9/5): -
- Jamil (9/5): -
- Muhammad Zeeshan (10/5): Want some comfort come to Serena :) - I really liked the overall experience at Serena Hotel Gilgit, especially the peaceful atmosphere and beautiful surroundings. The rooms were extremely comfortable, clean, and well maintained, making the stay very relaxing. The staff was courteous, professional, and always ready to help, which made me feel truly welcomed. I also appreciated the quality of food and the attention to detail in the services. Overall, it was a memorable and pleasant stay that exceeded my expectations. Literally non
- Shamas (9/5): It was an amazing experience. Thank you Serena Gilgit - Location and outside view
- Mr Z Musa (7/5): - We Have Stayed in the property, Overall it is Excellent and good value to money .
- Last (10/5): - service fantastic
- Saad (10/5): -
- Mannan (8/5): Comfortable - Traditional Need up gradation
- Ananda (10/5): -
- Jakub (9/5): -
- Alyna (8/5): -
- Alyna (8/5): -
- Susan (8/5): -
- Chaudary (10/5): -
- Azam Khan Durrani (8/5): -
- Bram (10/5): Great value for money. - Staff is very helpful and friendly. Ready to help you out for anything you would need. Rooms are clean and the view is stunning. Really worth it.
- Ali (10/5): -
- Ali (10/5): -
- Ali (10/5): -
- Fox (7/5): -
- Muhammad (10/5): Best place to stay in gilgit - The staff was so cooperative and humble, the feel was very welcoming Nothing
- Mr (8/5): -
- Mike (10/5): Great views, great staff and great hotel. - Aliyan, the night clerk and Miss Ali the day manager were great. Aliyan helped me arrange a long drive after our flight was cancelled and Miss Ali made a bunch of copies of your visas for police checks. Great staff!
- TABASSUM (9/5): It was very comfortable and homely. - I like comfort, peace and customer services. That there was no gym Ian’s saloon in it.
- Lisa (10/5): Wonderful - A wonderful hotel - very good value for money. the breakfast is exceptional! nothing
- Munir (8/5): - Need to be add some pakistani dishes in breakfast
- Mushraf (9/5): Peaceful - Clean and cooperative staff
- Salman (9/5): -
- Tamás (10/5): I really liked to stay here, they have european standards - Clean and safe
- shakeel (7/5): -
- Shahkoh (8/5): -
- Alexander (10/5): preiswertes gehobenes Hotel mit super Buffet - schönes Hotel in Gilgit mit super Personal und einem wunderbaren Blick auf die Berge und einem tollen Abendbuffet -
- Yar (10/5): - location, food staff all The security guard at the gate refused to let us in without any proper explanation or assistance. This was quite upsetting and not the kind of hospitality
- AQEEL (8/5): -
- Shahnawaz (10/5): - Everything No coffee / tea set up in the room.
- Roma (10/5): - Beautiful architecture, real show of culture amd tradition. Rooms were clean and maintained, staff was helpful. The food was not upto the mark according to my expectations.
- Muhammad Saud (10/5): -
- Ali (10/5): -
- Ali (10/5): -
- Tasleem (8/5): - Amazing views. Friendly staff. Great atmosphere. Very enjoyable. Not much. All was great.
- Mukhtar Hussain (8/5): - My Favorite Hotel in Gilgit
- Ansari0320 (2/5): - Ambiance The hall furniture is old and not clean
- Altaf (10/5): Awesome - I was particularly impressed with the Serena Hotel Gilgit due to its exceptional service and stunning location. Specifically, I appreciated the following aspects: - *Superb Hospitality*: The staff's warmth and attentiveness stood out, making guests feel truly welcome. - *Scenic Views*: The hotel offers breathtaking vistas of the surrounding mountains and Gilgit's picturesque landscape. - *Comfortable Accommodations*: The rooms are well-appointed, providing a comfortable stay amidst the rugged beauty of the region. - *Local Cultural Touch*: The hotel nicely blends local architectural elements with modern amenities, enhancing the overall experience. I didn't like that my stay was too short 😄
- Irfan (10/5): -
- Christopher (10/5): Lovely stay with beautiful gardens - The people who work make a place great Nothing
- Salim John (10/5): - We always choose Serena for our international tourist guest and stayed at Serena Hotel gilgit multiple times and got very good experience, bcz each and everything is perfect here services, food, lobby, rooms view and comfort in all ways. I highly recommend tourists to choose this property in golgit Thanks Nothing
- Anna (10/5): Jestem zachwycona jakością usług, dobrym wyposażeniem pokoju i uprzejmością obsługi - Czystość, świetne jedzenie, zadbane wnętrze, wygodne łóżko i elegancka łazienka. Brak basenu
- Anna (10/5): Doskonały hotel, wygodny, czysty i z wszelkimi udogodnieniami. - Wygodnie łóżko, czysty pokój i cały obiekt, przepyszne śniadania i kolacje. Brak basenu i siłowni
- Khan (8/5): It was not bad but was boring - Need more activities, swimming, gym etc It was okay
- Muhammad (10/5): -
- Ul Hassan (10/5): - Lush green lawns , cultural design
- Hamza (10/5): -
- Syed Maysum (10/5): -
- ROSHANARA (5/5): - L'hôtel manque de charme et a besoin d'un rafraichissement au niveau de la décoration intérieur. N'est pas du tout à la hauteur d'autres hôtels de la même chaine.
- Atsuko (8/5): Great location with mountain views! - A great mountain view with a nice garden. Breakfast is also good. Room is a bit too small for family of three. The hotel is old and gives a great ambience but sometimes the floor squeaks in the guest room.
- Hadia (7/5): -
- amin (9/5): -
- Shak (8/5): Very good - Location, Staff service Rooms need to be updated, facilities are limited i.e. no gym, spa.
- Hadia (7/5): -
- Sven (9/5): Would stay again, great option in Gilgit - Location, friendly staff, good food ATM not working (just a detail) and they made the wake-up call 20min late
- Shazia (10/5): Exceptional -
- Shazia (10/5): Exceptional -
- Abdul (9/5): Superb -
- Wajahat (8/5): Very good -
- Shazia (10/5): Exceptional - Property is excellent best place to stay in karachi 😀
- Nomana (8/5): Very good -
- Mansoor (9/5): Superb - Everything…. There wasn’t any lift/elevator, so astonishing to see that …….
- Sajid (8/5): Very good -
- Ghulam (10/5): Value for money ❤️ - Exceptional service , nice location, friendly staff , good food , very reasonable price.
- Guido (9/5): High Quality hotel for reasonable price - Very clean and comfortable room. Excellent bathroom, great shower. Good breakfast. Professional, friendly and service minder staff. We tot great support in changing money. Nothing
- Jamil (8/5): Very good -
- Natalie (1/5): Bad -
- Abdul (8/5): Very good -
- M (9/5): Everything was great! - The views from the hotel, especially from the top floor restaurant, are exquisite. The garden is beautiful too. Everything was great. The staff was super helpful. Nothing. Everything was great.
- Matloob (9/5): Best place to stay in Gilgit - Cleanliness, comfort & service
- Bukhari (6/5): Pleasant - Very helpful staff and good garden Doesn't have any of the extra amenities you expect from a Serena ( gym, spa, pool ) so if you book expecting that you will be disappointed. Dessert from room service is so awful it wouldn't be worth ordering for half the price
- Malcolm (8/5): A comfortable stay with well trained and polite staff - A wonderful hotel. The bed was one of the most comfortable we’ve slept in Food adequate but as vegetarians limited choice for a high end hotel
- Ghulam (10/5): Exceptional - Exceptional ❤️ and must visit and stay place ❤️
- Shagoon (9/5): Superb -
- Nabeel (9/5): Superb -
- Philippa (5/5): Passable -
- Asim (10/5): Exceptional -
- Michael (9/5): A high quality experience at a good price. - Beautiful hotel with a hint of Frank Lloyd Wright in the design. Very comfortable rooms and very good food. Great views from our room.
- Kiran (10/5): Exceptional -
- Owais (10/5): Exceptional -
- Zain (10/5): Exceptional -
- Khan (9/5): Wonderful stay. - Everything was good. The city itself doesn’t have many places to visit. But if you go to Gilgit, Serena gilgit is a wonderful place to stay at.
- Owais (10/5): Exceptional -
- Bram (9/5): Superb -
- Anna (10/5): Superb hotel with amazingly helpful staff that even coordinates with the airport to make it easy. -
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