TY Hotel
Location: Lot 4857, Tingkat Bawah Jalan Sultan Mahmud, Kuala Terengganu, my
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location
Situated near popular attractions such as State Museum of Terengganu and Crystal Mosque.
Comfortable Accommodation
Featuring rooms with air conditioning, TV, and city views.
Great Amenities
Enjoy free WiFi, 24-hour front desk, and proximity to Batu Burok Beach and Terengganu Craft Cultural Centre.
Call now to reserve your stay at Ty Hotel Kuala Terengganu!
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:30 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Family rooms
- Lift / Elevator
- Facilities for disabled guests
- Wheelchair accessible
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Invoice provided
- Smoke alarms
- CCTV outside property
- Process in place to check health of guests
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
Rooms Available
-
Standard Queen Room (No window)
The family room provides a wardrobe, a safe deposit box, as well as a private bathroom featuring a shower and a bidet. This family room features air conditioning, a tea and coffee maker, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Dressing room
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Family Suite
The family room provides a safe deposit box, parquet floors, as well as a private bathroom boasting a shower and a bidet. The air-conditioned family room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as an inner courtyard view. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Superior Triple Room
The triple room offers a safe deposit box, parquet floors, as well as a private bathroom featuring a shower and a bidet. The air-conditioned triple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Superior King Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. This suite has a tea and coffee maker, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
Guest Reviews
- Mardhiah (9/5): - Quite good for that price range Mattress a bit sink down in middle and aircond not so cold even though setting lowest temperature.
- Noorhishamudin (8/5): sangat bangus. staf pun bagus. dan byk kali rpt hotel nie - bersih dan selesa
- Azarul (8/5): - Very big Bathroom
- Nizam (8/5): -
- Ismaniza (7/5): -
- Masyitah (7/5): -
- Fatin Nur Liyana (3/5): - toilet not so clean with mold everywhere, air conditioner was not cold at all. no wonder got standing fan in the room. the room odor was not pleasant.
- MOHAMAD (9/5): -
- azma (8/5): -
- BINTI OSMAN (9/5): -
- fuad (7/5): -
- wan sabar hayat (7/5): -
- Ahmad (5/5): -
- Rumisyah (8/5): Comfortable Family Suite on a Budget - 1. For RM220, the family suite at TY Hotel is big and comfortable. However the price is higher than advertised in Booking.com.
2. The shower and toilet have good water pressure.
3. Parking is limited in front, but there’s extra space at the side under cctv supervision.
4. The staff are friendly and helpful.
5. Located near to Pantai Batu Burok and Foodcourt 1. The sink water pressure is weak but still bearable.
2. Parking in front fills up fast.
3. The reception area is hot because the aircond isn’t switched on. Plus, the space is narrow to accomodate several check ins in one time.
4. The WiFi is unstable — sometimes it connects, sometimes it disconnects.
- Intan (7/5): - Parking, the area provided were so scary esp at night.
Should make it clean, more lighting.
Aircond also not so cool.
- Farah (10/5): -
- Nur Hidayah (9/5): - Recommended! Very nice and comfortable
- Mohd Hazwan (10/5): - Good..bilik bersih cantik 👍👍
- ikhwan (8/5): -
- syifa (5/5): - the mattress has stained on it. the lamp in the bathroom blinking. too much dust
- Nazri (9/5): -
- Nor (10/5): next time, akan stay sini lagi - Bilik bersih, selesa, staff baik, harga berpatutan dan lokasi strategik
- farah (4/5): -
- Norbaizura (8/5): -
- Nor Haslinda (7/5): -
- Nor Haslinda (9/5): -
- Nor Haslinda (9/5): -
- Muhamad Salehudin (9/5): -
- Muhammad (7/5): Good -
- Nurdiyana (7/5): Good -
- Muhamad (7/5): Good -
- Mohd (8/5): Very good -
- Ytss (8/5): Good location - Easy to park,near to food eatery,near to town Nothing
- Mohd (5/5): Passable - The staff was helpful. When I want to add on a room, they did not mention that walk in price is cheaper compared to order online. Thus, it gave me an ick. When I want to add on a room, they did not mention that walk-in price is cheaper than online. Thus, it gave me an ick. Plus, they only tidy the room ONLY IF REQUESTED. If we didn't ask about it, we wouldn't know. For the same price, I could get better room
- Khoo (3/5): Poor -
- Fazma (9/5): Superb -
- Mohd (8/5): Good hotel - Room is spacious, can repeat the same hotel next time The bathroom floor a bit slippery, and there was incident of no water supply to the room that we have to notify the staff.
- Ahmad (8/5): Very good -
- Hamidah (7/5): Good - Location is good. Room is so clean. Amenities is acceptable. One of the light is out of service. No Smart TV. Normal channel also not really workable as some of the channel is too blur, some channel got picture but no sound.
- Mohamad (8/5): Very good -
- Hanim (8/5): Very good -
- Mohd (9/5): Superb -
- Muzammar (9/5): Worth its - Clean and big space the staff also good 👍🏻 Nothing
- Hasmezi (3/5): Poor - Interrupted water supply at 9am when we all getting to take bath.. waited for almost 1 hour then we just check out. Date checkin 01 May.
- Atikah (10/5): Exceptional -
- Rusiha (9/5): Superb -
- Mohd (7/5): Good -
- Kpm-guru (9/5): Superb -
- Khairol (7/5): Good - Room is clean and tidy. All equipment was fully functional. The pillow is hard and not comfortable.
- Nur (7/5): Good -
- Saiful (8/5): Very good - Good Good
- Yusuf (6/5): Pleasant -
- Azmi (4/5): Disappointing -
- Nurul (2/5): Very poor -
- Mohd (7/5): Good -
- Afiqah (8/5): Very good -
- Cikna (10/5): Exceptional - Selesa KATIL BEST
- Nor (9/5): Superb -
- Noor (7/5): Good -
- Elias (10/5): Exceptional -
- Saunah (9/5): will choose this hotel for next trip - room very clean nothing
- Mazlina (5/5): Passable -
- Wan (8/5): Very good -
- Fizarlidia (7/5): Good -
- Ummul (7/5): Good -
- Afiqatul (8/5): Very good -
- Muhammad (5/5): Passable -
- Nurnadiah (7/5): Good -
- Rudhran (9/5): Great but price could be lowered. - It was very clean and comfortable Didn’t expect the car parking facility. Too close to main road. If too many travelers parking would be a problem
- Mohd (6/5): Pleasant -
- Hajar (6/5): Pleasant -
- Nor (10/5): Exceptional -
- Mohamad (7/5): Good - Clean, good location.
- Sakdiyah (7/5): Good -
- Nor (10/5): Exceptional -
- Fairul (8/5): Very good -
- Mohd (8/5): Very good -
- Rozainee (10/5): Exceptional - Actually this 2nd time me & my family stay at TY Hotel. My family very like to stay at TY Hotel b'coz the room very comfortable. The hotel receptionist very friendly information. We will repeat come here again. Thank you so much TY Hotel🫶💞
- Mohd (8/5): Very good -
- Norsuhaidah (7/5): Good -
- Hanim (7/5): Good - Staff are friendly and helpful.. location is strategy...I like it, shop n restaurant just near by.. 1. Toilet door already broken when I enter the room
2. Towel n room smell musty
3. Water pressure is low
- Mahad (10/5): Exceptional -
- Aiman (8/5): Very good -
- Shahroi (7/5): Good - Cleanliness... The torn towel should be change once condition is 6/10...at least should be one piece not like torn here and there...no good that one
- Norhanita (8/5): good - very good not enough parking space
- Aniesah (8/5): Keep up a good service - Easy access,clean Nil
- Wan (8/5): Very good -
- Mshahlan (8/5): Very good -
- Muhammad (10/5): Exceptional -
- Fadzlina (6/5): Pleasant -
- Shahrim (10/5): Exceptional -
- Awien (8/5): Very good -
- Mazlina (4/5): Disappointing -
- Bahari (7/5): Good -
- Abdul (10/5): Awesome - Swimming pool the toilet door - its fragile
- Niza (10/5): Exceptional -
- Mohd (7/5): Good -
- Dazpi (8/5): Very good - good
- Tengku (10/5): Exceptional -
- Wan (7/5): Overall was a good stay - Hotel was nice with lift except for ac.
Staff was nice & no hassle to check in/out
Not to worry about parking bcoz it already provided for their guest
Location was great and nearest with attraction places likes pantai batu burok, dawn bridge, pasar payang etc Aircond need a maintenance! Im not sure its only my room dat need some time to cool .
It crucial for us as a guest especially during hot weather
Photos