Casa da Matriz

Name: Casa da Matriz
Address: Rua António José D'Almeida, 22, Ponta Delgada, pt

Location: Rua António José D'Almeida, 22, Ponta Delgada, pt

Star Rating: 7.6 Stars

Property Type: Guest houses

About this Property

Charming Guest House with Modern Amenities

Convenient Location: Located in Ponta Delgada, Casa da Matriz is conveniently situated near popular attractions like Pico do Carvao and Sete Cidades Lagoon, making it an ideal choice for travelers seeking to explore the area.

Comfortable Accommodation: The guest house offers well-equipped units with amenities such as a fully equipped kitchen, private bathrooms, and flat-screen TVs, ensuring a comfortable stay for guests.

Exceptional Services: With a 24-hour front desk, free WiFi, and a shared kitchen, Casa da Matriz provides exceptional services to cater to the needs of every guest, promising a memorable experience.

Ready to experience comfort and convenience at Casa da Matriz? Book your stay now and make the most of your visit to Ponta Delgada!

Important Information

Please note that guests should contact the property at least 1 hour before the arrival to facilitate the check-in. Please note that the property does not have a reception. Check-in is made via phone. Information will be provided to the guest after the reservation is made.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Ironing service
Car hire
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Key access
Food delivered to guest room
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Front desk (limited hours)
Free wired internet
Scuba diving on site
Snorkeling on site
Self parking (surcharge)
Internet access
Housekeeping on request
Garage
Horse riding nearby
Hosted evening meal (reserve)

Rooms Available

Twin Room, Shared Bathroom

2 Twin Beds
215-sq-foot room with a balcony

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Shared bathroom, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- Bedsheets provided
Apartment, 1 Bedroom, Balcony (T1)

1 Double Bed
1184-sq-foot room with a furnished patio

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board (on request) and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Microwave
- Private bathroom
- Kitchen
- Wardrobe or closet
- Daily housekeeping
- Separate sitting area
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Balcony or patio
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
Twin Room, Shared Bathroom

2 Twin Beds
151 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Shared bathroom, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- Bedsheets provided
Basic Double Room, 1 Bedroom, City View

1 Queen Bed
215-sq-foot room with city views

Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
Basic Double Room, 1 Bedroom

1 Queen Bed
236 sq feet

Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Free toiletries and towels
Practical - Wardrobe or closet; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping
Need to Know - Weekly housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
Studio

1 Double Bed
323-sq-foot room with a balcony

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Kitchenette
- Microwave
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
Basic Double Room, 1 Bedroom

1 Queen Bed
172 sq feet

Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Weekly housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
Double Room with Balcony (2 Adults + 1 Child)

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Mobile hotspot device
- Key access
Large Double Room

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with cable channels, a private entrance, a wardrobe, as well as a sofa. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Mobile hotspot device
- Key access
Double Room

The spacious double room offers a private entrance, a seating area, as well as a private bathroom boasting a shower and a hairdryer. Featuring a patio, this double room also provides a wardrobe, a sofa and a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Mobile hotspot device
- Key access
Large Twin Room

This twin room includes a flat-screen TV with cable channels, a shared bathroom as well as a balcony with city views. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- TV
- Shared toilet
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Mobile hotspot device
- Key access
Economy Twin Room

The twin room features a flat-screen TV with cable channels, a private entrance, a wardrobe, parquet floors as well as city views. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- TV
- Shared toilet
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Mobile hotspot device
- Key access
Family Studio

The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an oven. The spacious family room features air conditioning, a private entrance, a terrace with city views as well as a private bathroom boasting a shower. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Mobile hotspot device
- Fire extinguisher
- Key access
Family Studio

In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Mobile hotspot device
- Fire extinguisher
- Key access

Guest Reviews

M. (1/5): Dit verblijf bleek niet (meer) te bestaan. Wij stonden voor een dichte deur en kregen op geen enkele manier contact. We -
andrea (6/5): - La ubicación y el checkin/acceso rápido. El baño olía a cañería y no estaba limpio. No hubo cambios de toallas en las 5 noches. La noche del sábado hubo fiesta en la calle toda la madrugada y se escuchaba absolutamente todo.
Filipa (6/5): - Localização Não respondem, nem atendem chamadas. Nunca enviaram a fatura-recibo.
Margot (1/5): À éviter - Rien, nous n’avons jamais pu y entrer … Aucune réponse ni information pour y accéder et entrer dès la réservation. Ps de retour ni réponses même plusieurs jours après.
Paulo (8/5): -
Lorenzo (6/5): -
Marciano (5/5): -
Carmen (6/5): - La habitación estaba cuidada y limpia. Estaba en pleno centro de Ponta Delgada. Los wc no estaban limpios, tenían un olor fuerte y el agua se salía por todo el suelo.
Shagufa (5/5): A simple investment like a small heater wouldn't cost much - Location The room was 12 degrees and cold. At a minimum, The listing should say that there is no heater. Also, it takes terribly long for the water to heat up.
Caroline (5/5): Hôte gentil mais chambre décevante - Chambre bien placée, propre. Hôte flexible sur les horaires, check in simple, boîte à clés pratique. Chambre aveugle sur puits de jour plein de cigarettes, maison affreusement bruyante (tuyauterie qui hurle toute la nuit, pas d'isolation entre les chambres)
Andreia (6/5): - A localização é muito boa Já tinha ficado hospedada nesta casa e gostei muito, desta vez a limpeza deixava muito a desejar, o duche tinha cabelos, a sanita estava com necessidade de ser limpa em condições, o cobertor que estava no armário tinha um odor desagradável, o lençol da cama esta sujo de preto, o quarto tinha cabelos no chão e cheirava mal .
Ciara (6/5): - Allowed early check in. Good location and room was clean and comfortable. Maybe I didn’t read properly or I booked the wrong room but it’s shared bathrooms and shower rooms. As a solo female traveler I didn’t like that the shower room weren’t separate gendered.
Christine (8/5): - Posizione super centrale.
Helena (10/5): -
Annan (8/5): - The room is clean and the location is very good. The didn’t send me the check-in guide before I have arrived. I called them several times until I got the answer. The room for shower is small. I left my face cleanser and shampoo, and I asked them if I had any chance to get them back, but I didn’t get any response.
Natalina (8/5): - Localização excelente e cama muito confortável. Cozinha estava fechada e não nos informaram.
Mariana (10/5): -
Maria (4/5): - A localização Falta de higiene muito po no apartamento.
Borges (7/5): - Fácil acesso a tudo Casa de banho cheirava muito mal..
AXIOM (6/5): - L'emplacement L'atout majeur de la Casa da Matriz est sans aucun doute sa situation géographique. L'hôtel se trouve en plein cœur de Ponta Delgada, ce qui est idéal pour explorer la ville, ses restaurants et ses monuments à pied. Une expérience humaine "froide" Le point négatif qui a marqué mon séjour est l'absence totale de contact humain. Le système de boîte à clés (self-check-in) permet d'entrer de manière autonome, mais on ne croise absolument personne. En cas de besoin ou de question, cette absence de personnel rend l'expérience très impersonnelle et froide. Pour moi, rien ne remplace le contact humain et l'accueil chaleureux que l'on attend normalement dans ce type d'établissement. C’est dommage, car cela enlève tout le charme et l'âme que pourrait avoir un séjour dans le centre historique.
Mª CARMEN (1/5): Experiencia nefasta - Llegué a las 12: 30 de la madrugada, como ya había comentado en el check in vía email, y allí no había nadie. No hay recepción 24 horas, fue un momento muy desagradable, yo sola, y mi maleta, que no pasaba desapercibida ante las miradas de los que estaban de fiesta en la calle a esas horas. Afortunadamente me pude alojar en un hotel, mucho más caro, una cantidad que debería haber abonado Casa Matriz, pero no, me devolvió lo que yo ya le había pagado, gracias por el detalle. Estos alojamientos deberían ser sancionados por no cumplir lo que ofrecen.
Portugal (1/5): MUITO MAU! - De nada DE TUDO: A começar pelo código que me enviaram, alias, enviaram dois, os quais usei e NENHUM deu. Não Consegui entrar....depois liguei para os dois números e nenhum me atendeu!!! PAGUEI E NÃO DORMI!
ELISABETTA (9/5): Consigliatissima per la location - Eccellente la posizione, nella piazza principale e silenziosa. La struttura è stata da poco rimodernata, dunque molto accogliente e ben distribuita. Le camere spaziose e i letti comodi. Non buono il servizio di accoglienza, inesistente (anche se scrivono reception 24 ore su 24). Non avevamo ricevuto in anticipo il codice di accesso e quando li abbiamo chiamati non rispondevano. Alle email non rispondono. Dichiarano di avere la cucina in comune, ma non è vero.
catarina (10/5): -
Helmut (5/5): -
Ana (10/5): - Boa localização, limpo tinha água quente nas casas de banho. Tinha papel higiénico. Não vi funcionários oorque saia de manhã e entrava já à noite , mas tinha o código de entrada e , ficava tudo operacional . Qualquer coisa caso necessitasse era só ligar . Gostei Nada a apontar
Vilma (9/5): In centro storico - La camera è molto spaziosa, arredata in modo sobrio, in una bellissima posizione nel cuore della città, è stato un soggiorno piacevole. Nel bagno mancava la pedana davanti alla doccia, il pavimento era scivoloso. Non c'erano le lampadine nella abajure.
LEIRE (1/5): - La ubicación Nos alojamos 2 noches. El primer dia avisamos al teléfono de contacto, que la luz de nuestro baño no funcionaba y que mandarían a alguien a arreglarlo, todavía estamos esperando, una absoluta falta de profesionalidad y respeto por sus clientes. Cama y almohadas muy incómodas y la ropa de cama directamente está rota. Cocina sucia, vieja y con utensilios como el estropajo, que deberían haber sido deshechados por higiene. La tele tiene problemas de conexión. Sin duda el peor hotel de los 4 en los que nos hemos alojado en la isla de Sao Miguel. Si vas a llegar tarde directamente descartaría este hotel, porque la comunicación por WhatsApp es pésima y si tienes cualquier problema para acceder al hotel, no lo van a solucionar.
Matthieu (8/5): - Rue assez bruyante
Jill (9/5): - I'm unable to rate the staff as we never saw any but had good communication on the phone with the owner. Great location, nice room with good cooking facilities. A few more cooking utensils, cups etc would have been nice along.
caçador (1/5): - Rien Pendant une semaine pas de lumière dans la salle de bain. Pendant une semaine la douche 🚿 🚿 bouche. Pendant une semaine sans changer les serviettes et les draps. Et pendent une semaine pas de nettoyage. Tout les jours j'ai appelé la personne responsable et jamais m'a répondu.
elena (6/5): - Ottima posizione, in pieno centro di Ponta Delgada La stanza era molto rumorosa e durante la notte ci siamo svegliati più volte a causa del rumore che veniva dalle scale dovuto ad altri ospiti che salivano e scendevano.
Marie (8/5): Très bon séjour à Ponta Delgada - Hébergement très bien situé, à proximité de toutes les commodités. Communication facile avec l'hôte. Logement fonctionnel. L'eau chaude de la douche met longtemps à arriver.
João (8/5): -
Górnik (1/5): -
Cristiano (1/5): -
Bruno (3/5): -
André (7/5): - Excelente localização para o centro de ponta delgada, um T0 muito acolhedor . Poucos equipamentos a nível de cozinha, não tem microondas o que é um eletrodoméstico essencial para quem cozinha e quer aquecer comida para outra refeição.
Maria (8/5): - Localização
Amandine (8/5): - Magnifique séjour. Hyper bien situé dans ponta delgada. On ne peut demander mieux. Grande chambre, idéal pour se poser en fin de journée à randonnée. L'inexistence des propriétaires mais c'est compensable par d'autres atouts. La présence d'une bouilloire est un plus mais sans tasse ni sachets de thé et café. La bouilloire sert de déco !
rita (10/5): -
Cathelyne (8/5): - Extraordinária localização. Falta de aquecimento. Quarto com duas camas mas só existia um cobertor extra.
Donald (3/5): - the only plus was impeccably clean, beyond clean , lol, so impressed i sent 3 e-mails, called numerous times on whatsapp. and the 351 portugese, not one response, not one, even let a young lady that stoped by to clean or deliver breakfasts, showed her my phone and all my attempts, the television was laughable, the room waas big, the TV was the size of my laptop, if not smaller, next time furnish a telescope
Norberto (7/5): -
Guilherme (8/5): - Excelente localização, sítio calmo no centro da cidade. Colchão pouco confortável e lençóis desajustados ao seu tamanho.
Sandy (8/5): Very good place but noisy on Friday - Clean apartment comfortable It was the worst night because of the sound from outside all the night.
Schnitzler -Thelen (6/5): -
Medeiros (7/5): -
António (5/5): -
Valente (10/5): -
ppadrao (5/5): - Boa localização, bem central Não havia água quente para o banho
Mariana (10/5): -
Pere (1/5): Muy desagradable... - Lo único bueno es el alojamiento. No hay recepción así que para hacer el checkin hay que llamar a un teléfono (que nos dió el encargado de un bar de al lado tras vernos 2 horas esperar). No es el teléfono informado en Booking. Una vez dentro empezó la suciedad: baños mojados, retretes colapsados, pelo en las camas. Hablámos con el encargado para reducir la estancia y nos comentó que lo comprendía pero finalmente desistió.
Makayla (1/5): The host blocked me - I wasn’t even able to stay ! I was never provided a code to the door ! Booking says 24 hour front desk and never allowed me in Nothing
I.Santos (8/5): Boa experiência - A localização do alojamento é excelente, numa zona de excelência. A limpeza estava no ponto. O autoclismo da casa de banho masculina não funciona em condições. Fez falta um micro-ondas e um frigorífico.
Carla (1/5): - Eu não pude gostar de nada porque fui burlada, fiz a reserva, paguei e nunca recebi o código para entrar no alojamento, e tenho testemunhas do ocorrido, além disso fiz uma queixa na policia, e segundo testemunhas que nos viram a bater à porta do alojamento não seria a primeira vez que esta situação acontecia, pois no dia antes estiveram pessoas a tentar entrar porque também não lhes foi fornecido o código de entrada para o alojamento
Ruben (10/5): - Tal y como en las fotos. Grande, comodo y a muy buen precio. El anfitrión no contesta los mensajes de Booking ni las llamadas. Solo por WhatsApp
Lindo (5/5): -
Nicolas (9/5): -
Ricardo (1/5): - Depois da reserva, ninguém atendeu! Não atenderam aos vários email.. que enviei! Horas depois é que responderam, pedindo desculpa pela não resposta..
Jorge (10/5): -
irene (6/5): En fotos, muy bonita, pero cama incómoda y anfitrión incontactable - La ubicación es excelente y el check in fue fácil Aunque en apariencia el piso parece reformado con gusto y muy agradable a primera vista, podrían invertir más en comodidades para el huesped que en aspectos fotogénicos. Las camas son blandísimas y resultan incómodas y aunque hay una hervidora eléctrica no hay ni una bolsa de té ni una taza ni vaso... Resulta inútil. Por otro lado el anfitrión nunca respondió a mis mensajes con algunas preguntas que me hubieran facilitado la estancia. Trato muy poco humano.
Carina Botelho (7/5): -
Ana Bárbara (10/5): -
Vidinha (10/5): -
Marie (6/5): Très propre, très calme. - Propreté et emplacement Le manque de fonctionnalité
Pedro (1/5): Quarto não corresponde à imagem do booking - Nada. A imagem do booking não corresponde ao quarto que nos foi entregue. Verifico que os colchões de molas já estão muito velhos e apresentam uma qualidade de lixo...As toalhas são velhas e estavam amarelas e com aspecto pouco higiénico...
Karola (7/5): Okay stay - It was quite spacious, kitchen had all basics, spacious bathroom and good location. Many windows and a cooling and drying system. Bed was okay and all Windows had blinds. It had now couch, only small kithen table with chairs. We are sensitive to cleaning chemical smell in the air and this smell was quite strong.
Sjögren (3/5): - Rummet var kallt, fanns ingen värme och fick inte svar på mitt meddelande när jag frågade om detta.
Christian (4/5): -
Jaume (7/5): - En pleno centro de ponta delgada, parquing muy cerca y una ubicacion genial.
Bruno (8/5): -
Olena (9/5): - Все Не помешала бы микроволновка
Antpac (8/5): -
Jorge (8/5): -
Makayla (1/5): -
Luis (9/5): -
Francisco (8/5): -
Magdalena (7/5): -
Joao Cesar (8/5): -
Pere (5/5): Muy céntrico y bien situado pero decepcionante y sucio - Está muy bien situado, en el centro de Ponta Delgada, cerca de todo. Nos ha costado mucho entrar, el proceso de check in online no funciona bien y al llegar no teníamos acceso. Llamamos hasta tres veces y nos atendieron muy mal diciendo que no teníamos reserva, y en la última llamada conseguimos hablar con alguien que no fuera una centralita que, tras una conversación desagradable, nos dio el acceso. Al llegar al apartamento olía mucho a humedad, no se había limpiado a fondo (había restos de los anteriores huéspedes en el váter) y la basura estaba llena. También hacía frío y solo había un radiador para dos habitaciones. Las fotos no tienen nada que ver con lo que te encuentras, una decepción.
Milton Correia De Mello Neto (10/5): Satisfação - Sossego ninguém me incomodou, por ser domingo e eu vi ninguém saí quando cheguei, tava tudo arrumado rs foi ótimo. Tentei entrar em contacto com os telefones pra prolongar por mais um dia e não consegui resposta tirando isso adorei.
Rüdiger (9/5): -
Ines (7/5): -
Katya_PL (9/5): -
Bastos (10/5): - Adorei tudo, um excelente sítio para se ficar.... Recomendo muito. Não tenho nada a apontar. Foi muito bom
mário (8/5): -
Silva (6/5): -
Diana (10/5): -
Rui (9/5): -
Teresa (7/5): - Limpeza e sossego Toda a tentativa de faar com o Host é infrutífera. Só há respostas automáticas. Não passam faturas.
Zeinovitch (8/5): Bien pour un passage - c'était propre, spacieux, et très bien situé. Les explications pour accéder au logement étaient très claires Le check-in online était extrêmement long et fastidieux La literie était très moyenne (vieux ressorts) Problèmes d'eau : pas d'eau chaude ou très peu après 10 minutes à faire couler l'eau
Nelson (8/5): - Localização O facto da casa de banho ter uma fuga de água. Não terem trocado as toalhas
Avila (10/5): -
Aneta (6/5): - Good location in a city centre, the room was quite big Really bad communication with the accomodation, we didn’t get a breakfast on the first day although we paid for it, it was a bit noisy
Tenditnyk (10/5): -
cordeiro (9/5): -
Neves (10/5): Super recomendo -
Carlos (10/5): - Tudo
Billy Marlon (10/5): -