Via La Serene NFC

Location: D984, C V Raman Marg, Block D, Taimoor Nagar, New Friends Colony, New Delhi, in

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request

Rooms Available

• Deluxe Room

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Socket near the bed
  • Fire extinguisher
  • Hand sanitiser

Guest Reviews

• Qazi (1/5): - Booking.com is cheating by accepting booking on this name and in reality there is no such hotel at that location. Simply a fraud Fraud
• DISHANT (5/5): -
• Ali (1/5): -
• Anuj (9/5): - All good with good location
• Ashim (3/5): This Hotel Dosenot exist. - This Hotel Disenot exist. This Hotel Dosenot exist.
• Shanon (1/5): FRAUD ACCOUNT! BOOKING.COM SHOULD PROTECTS ITS USER AND REMOVE IT! FRAUD ACCOUNT - This is a Fake Listing! DO NOT BOOK! The place says its fab hotel and Via La Serene but its actually HOTEL CENTRUM! DO NOT BOOK! The hotel does not exist. Its a total 100% fraud, scam! They will take your booking amount and thats all. I called booking.com and was im shocked they did not remove the listing! FRAUD ACCOUNT FRAUD ACCOUNT! FRAUD ACCOUNT! FRAUD ACCOUNT This is a Fake Listing! DO NOT BOOK! The place says its fab hotel and Via La Serene but its actually HOTEL CENTRUM! DO NOT BOOK! The hotel does not exist. Its a total 100% fraud, scam! They will take your booking amount and thats all. I called booking.com and was im shocked they did not remove the listing! FRAUD ACCOUNT
• Bilal Ahmad (1/5): -
• Akshay (7/5): -
• Sarkar (9/5): -
• Subramanian (8/5): -
• Sharma (6/5): -
• Akash (2/5): - Food was good in terms of taste but not worthy in quantity as per 2 people. Rude, unfriendly and unresponsive staff. Rooms don't justify the price I have given for 2 days. All inclusive is a scam as they will just provide you the thali with the choice of food they want to keep. I changed 3 rooms to get a room in which I'll be able to sleep, The TV was not working in any of the rooms. The biggest disaster was that Wi-Fi didn't work for a single minute in the couple of days I stayed and had a nightmare for my office work. The rooms were very noisy as the hotel is on a very busy main street. I had a word with Fabhotels to shift my stay to some other hotel but they couldn't do it and asked the staff to just give me another room.
• KUMAR (5/5): - Nothing Complementary breakfast has no variety, service is delayed, even drinking water need to purchase. Overall not like Delux room facilities like in other hotels of same category.
• Gulshan (1/5): -
• Abhyudaya (10/5): Exceptional -
• Kautuk (10/5): Good experience of stay - I like this hotel very much good
• Navnita (10/5): Good stay - Good Hotel Staff is very helpful
• Bhavook (10/5): Good stay - Good hotel and saff is very helpful Room is very nicely
• Manzila (1/5): Worst hotel ever. - Only the location was ok. Everything about the hotel was worst. Photos are fake. Nothing like the photos that are given in booking.com website. Lift takes forever to come. Stained sheets. Just stayed one night and left in the morning because of the horrible experience in this so called hotel. Intercom doesn't work. Had to come down to the reception to give food order. Had to carry out our own luggage in the morning from the room. God knows how this hotel got 4.5 rating.
• Mayank (4/5): Disappointing -
• Blessie (1/5): Bad - The hotel itself was not good
• Singh (1/5): Bad - I am writing to express my disappointment with the experience I’ve encountered regarding my recent booking. Upon reviewing the room before check-in, I noticed that the pictures provided during the booking process are quite different from the actual room. The room did not meet the expectations set by the images shown online, and I have not proceeded with the check-in as a result. Considering the situation, I kindly request a full refund of the amount paid, which is ₹753. Please let me know the next steps to process this refund at your earliest convenience. I appreciate your prompt attention to this matter and look forward to your response.
• Shivam (10/5): Exceptional - The Ascot International provided an excellent stay. I travel for business.
• Kumar (10/5): Exceptional - The hotel was good and comfortable with spacious rooms
• Dass (10/5): Exceptional - Nice location and good all services
• Pankaj (8/5): Very good -
• Nezami (7/5): Good -
• Arya (10/5): Exceptional - fast room service and food is very tasty.
• Dr.jinu (4/5): Disappointing - the hotel did not provide geezer for hot water facility for bathing. They said usually in Delhi its not required, whereas i have lived in Delhi for more than 10 years, long back before this hotel existed. therefore i very well know the climate. for Rs2000 geezer is a necessity. booling.com kindly make sure these things might be minor for hotel but for customer it values more. i stayed with my wife and 5 year old child. and my child cannot tolerate the temperature. but seeing our condition the room service man felt for us and gave us hot water by bucket. its a pathetic condition despite the payment we had to beg for our facilities.
• Sameena (1/5): Bad -
• Farhan (5/5): Passable -
• Khan (10/5): Exceptional -
• Khan (10/5): Exceptional -
• Shadwal (8/5): Very good -
• David (2/5): Very poor - Nothing I knew it was a budget 2* hotel but I just needed a room for one night after a flight and before being collected in the morning. Arrived around 11.00pm filled in necessary paperwork but they insisted showing me the room before giving me the key or taking luggage upstairs. There were 3 young men in reception that were going to stay and when I returned from seeing room they had been joined by a women and all 4 went upstairs, without any luggage. The next morning the breakfast I had ordered and was included in the price failed to arrive even after I kept ringing reception for 45 minutes.
• Phukan (1/5): Bad - Very rotten place to stay ....I warn you guys should never ever book this hotel .... don't even think about it ...very bad hotel Very bad rotten hotel with disgusting stuff and services
• Advocacy (1/5): Nightmare - Only reception area and from outside looks good but inside it is 80's hotel Staff is rude including the manager and bed are not organised properly fan and ac on one side and bed.is on other side ....toilet door does not gets closed. ......for this hotel a BIG NO next time
• Singh (8/5): Very good -
• Bob (3/5): Cockroaches - Sanitary concerns
• Vikas (1/5): Bad -
• Unnikrishnan (1/5): Bad - Very very bad . Pimp place it felt like
• Elizabeth (2/5): Bad. - Unfortunately this stay wasn't a good one, the rooms smelled like cigarettes and the staff weren't very kind and approachable. We were told we's get coffee/breakfast at 8:00am, when we called at that time we were told it would open only at 9 and that we had to wait. The staff was rude. The bedsheets were covered with some oil stains and we needed to request new sheets upon arrival. The food was not good either and there wasn't any spread to choose from.
• Ronit (2/5): Very poor - Staff was not rude Everything else. Arrived 2 am in the morning, had booked a day in advanced and then they tell me the only room available, the bathroom isnt functional. Had to leave.
• Nisha (4/5): Overall experience was bad it was not at all comfortable that’s why had to stay at someone’s else house on the last nigh - They had unlimited water bottles at the reception This property was dirty when I arrived there. The bed sheets and pillow cases had hairs on it and room smelled a lil. The door knobs were broken of bathroom as well as room. There was AC but it was not working and the toilet was not cleaned there were hairs on the drainage as well.
• Neha (4/5): Disappointing -
• Akash (10/5): Exceptional -
• Imran (6/5): Pleasant -
• Pradeep (1/5): Bad - Nothing the room was dark and dingy. The only window in the room opened up to a duct which has all the aircon compressor units and bathroom ventilators. The hotel was shady. The room floor was absolutely dirty and the bathroom was filthy. There was no towel or glass in the room. Restaurant does not function anymore. I decided to not stay the second night and checked out of the place
• Kunhimon (1/5): Bad -
• Kamra (3/5): I won’t repeat it here - The property seems fine in pictures , but really needs a makeover Same as above . Needs renovation there where leakage all over the room . The ac wasn’t working at all . The room was too much humid .
• Yas (5/5): Passable -
• Yuvraj (10/5): Happy to choose this property - Hotel room was spacious. Good hotel, cooperative staff, nice property. NA
• Radhe (10/5): You should try once - The location and the rooms were good. bathroom was spacious and well-appointed. A comfortable stay here NA
• Sahil (10/5): Great hospitality - Services were great. Bathroom was hygienic. Place was clean. Good value for the money. perfect stay
• Zahir (10/5): A Memorable Getaway - Staff was amazing and helpful. Very Good place to stay. Place was decent. NA
• Rahul (4/5): Disappointing - No towels provided, Room had smell if Cigretts, Blankets had bunch of hairs in it.
• Yatin (1/5): Bad - Reception manager talk to me rooms not available 😕
• Manvendra (4/5): 2 - Location No hot water, Room was not clean
• Monin (10/5): Great Stay - Good value for the money. bed was Very comfortable staffs was worthy for their services
• Lata (10/5): Seamless check in process - Reception members were very gentle and friendly. Comfortable and hygienic stay. Room was large and clean. NA
• Chauhan (2/5): Very poor - Nothing to like about the property Staff was very rude. Property was not clean
• Chauhan (1/5): Bad -
• Ritu (10/5): Charm and Comfort - The hotel room was clean, nice and spacious. Staff was friendly. Very Comfortable bed. Decent rooms. perfect stay
• Rajeev (10/5): A Memorable Getaway - Spacious Room. Staff was extremely friendly, beautiful property. Peaceful sleep and nice washroom. Had a good stay. no issue at all
• Enterprise (3/5): Poor - Location of the property Rooms were full of cockroaches, bed were not proper. Bed sheet were dirty and full of stains and hairs, Inspite of telling the change the bedsheet before check in, staff didn't listen. No facility were there in the room, Two people checked in so 2 towel should be there, service was very slow
• Rachel (10/5): Charm and Comfort - The bed was so comfortable in this hotel and the staff was friendly. rooms were neat and clean with a good view, bathroom was also very clean and clear.
• Mukti (10/5): Happy to choose this property - Staff was helpful and the rooms were clean. Facilities and services are good. Definitely will stay here for my next trip.
• Biren (10/5): Seamless check in process - It was super clean. Nice staff. Clean and comfortable hotel. I'd definitely stay here again.
• Aqib (2/5): Very poor - Worst hotel over priced I had booked room with breakfast for which I paid Rs.350 extra and they gave me butter toast and tea..very unhygienic Nothing good in this hotel it's not worth even 1200 per night
• Amit (1/5): Bad - Area was ok A lot of cockroaches and doors were broken. AC was broken. Smelly room. Towels were not given and no hot water. The bed sheets were dirty and with holes.
• Abhinav (10/5): Charm and Comfort - Hotel well maintained with interesting decor in bedrooms, the service was good. staff was good. clean rooms and toilets. I love to stay again. Everything was good
• Monis (3/5): Poor -
• Teena (10/5): Happy stay - Super Location. The bed was soft, the pillows were fluffy, and the bathroom was spacious and well-appointed. It was very nice experience... felt like home, staff was also good. Pool water was little dirty.
• Syed (1/5): Disgusting. - No locks on doors to lock from outside. Dirty room, dirty washroom, malfunctioning air conditioning, burnt bedsheets.
• Priyam (1/5): Bad - Nothing Everything
• Cacti (1/5): Pathetic stay - Absolutely nothing good about this place The hotel was extremely dirty, no air conditioning in the lobby. Upon arriving in the room, I saw that the bathroom was muddy, the curtains had holes, the sheets were dirty, light fixtures were broken and there was a smell of smoke all over the room and lobby. The hotel staff didn't give me many options and were straight up rude. They refused to cooperate with the OYO helpline.
• Megcscservices (10/5): Exceptional -
• Sheikh (1/5): Bad -

Photos