The Wellem

Name: The Wellem
Address: Mühlenstrasse 34, Düsseldorf, de

Location: Mühlenstrasse 34, Düsseldorf, de

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodations
Indulge in the opulence of suites and studios at The Wellem, featuring fully equipped kitchens, high ceilings, and exclusive artworks for a truly unique stay.

Convenient Location
Immerse yourself in the vibrant city life of Düsseldorf, with Castle Square and Town Hall just a stone's throw away, offering you the perfect blend of culture and history at your doorstep.

Exceptional Amenities
Enjoy the convenience of a fitness centre, 24-hour reception, and a delicious buffet breakfast to start your day off right. Plus, benefit from a complimentary late check-out on Sundays, allowing you to make the most of your weekend getaway.

Experience luxury and convenience at The Wellem Düsseldorf - book now for an unforgettable stay!

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Non-smoking throughout
Concierge service
Wheelchair accessible
Allergy-free room
Outdoor furniture
Coffee Shop on site
Fruits
Pet bowls
Pet basket
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Happy hour
Television in common areas
Nightclub
Front desk (limited hours)
Free wired internet
Snack bar/deli
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Art gallery on site
Wine release events
Reception hall
Japanese garden
Secured parking
Garage
Bicycle-friendly property
Vegetarian menu options available
Bulk dispenser for toiletries

Rooms Available

Studio Suite

With a fully equipped kitchen, one king bed, an additional sofa and working area, this studio suite also boast 4-yard high ceilings and original art of HA Schult. Benefits include: - free late check-out until 18:00 on Saturdays and Sundays

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Sofa bed
- Cots
- Adapter
- Privacy curtain
Executive Suite

This Executive Suite comes with a fully equipped kitchen, one king bed, a dining area, sofa, and bathtub. All rooms boast 4-yard-high ceilings and original art of HA Schult. Benefits include: - free late check-out until 18:00 on Saturdays and Sundays

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Sofa bed
- Adapter
- Privacy curtain
Studio

This spacious suite features a fully equipped kitchen, one king bed, living room with sofa, and dining area. It features 4-yard-high ceilings and original art of HA Schult. Benefits include:. - free late check-out until 18:00 on Saturdays and Sundays

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Sofa bed
- Adapter
- Privacy curtain
Terrace Art Suite

This spacious suite features a fully equipped kitchen, private rooftop terrace, and bathroom. All rooms boast 4-yard-high ceilings and original art of HA Schult. Benefits include: - free late check-out until 18:00 on Saturdays and Sundays

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Sofa bed
- Adapter
- Privacy curtain
Suite, Terrace

2 Twin Beds and 1 Double Sofa Bed
753 sq feet

Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Smart television with pay movies
Food & Drink - Kitchen with refrigerator, oven, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Slippers, designer toiletries, and a shower with a rainfall showerhead
Practical - Washer/dryer, safe, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Slippers
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Oven
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Wheelchair-width doorways
Suite, Terrace (Art)

2 Twin Beds and 1 Double Sofa Bed
753 sq feet

Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Smart television with pay movies
Food & Drink - Kitchen with refrigerator, oven, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Washer/dryer, safe, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair-width doorways
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Slippers
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Oven
- Terrace
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Wheelchair-width doorways
Studio Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Twin Sofa Bed
753 sq feet

Club/Executive Level - Club Lounge access and internet access in the lounge
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Smart television with pay movies
Food & Drink - Kitchen with refrigerator, oven, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Washer/dryer, safe, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair-width doorways
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Slippers
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Oven
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Wheelchair-width doorways
Studio (Twin Beds)

2 Twin Beds and 1 Twin Sofa Bed
495 sq feet

Club/Executive Level - Club Lounge access and internet access in the lounge
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Smart television with pay movies
Food & Drink - Kitchen with refrigerator, oven, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Washer/dryer, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair-width doorways
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Slippers
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Oven
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Wheelchair-width doorways
Studio, 1 King Bed with Sofa bed

1 King Bed and 1 Twin Sofa Bed
495 sq feet

Club/Executive Level - Club Lounge access and internet access in the lounge
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Smart television with pay movies
Food & Drink - Kitchen with refrigerator, oven, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Washer/dryer, safe, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair-width doorways
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Slippers
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Oven
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Wheelchair-width doorways
Business Suite

This suite offers a fully equipped kitchen, one king bed, living room with sofa, and dining table. All rooms boast 4-yard-high ceilings and original art of HA Schult. Benefits include: - free late check-out until 18:00 on Saturdays and Sundays

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Sofa bed
- Adapter
- Privacy curtain
Two-Bedroom Family Suite

Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite offers air conditioning, a washing machine, soundproof walls, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
The Wellem Suite

This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Sofa bed
- Cots
- Adapter
Superior Suite

This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The suite features a tea and coffee maker, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Sofa bed
- Cots
- Adapter
Presidential Suite

This spacious suite is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The suite offers a tea and coffee maker, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Sofa bed
- Cots
- Adapter
Twin Studio Suite

This suite features a fully equipped kitchen, two queen beds, living room with sofa, and dining table. All rooms impress with 4-meter-high ceilings and original art of HA Schult. Benefits include: - free late check-out until 18:00 on Saturdays and Sundays

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Sofa bed
- Adapter
- Privacy curtain
Executive Twin Suite

This suite features a fully equipped kitchen, two single beds, a dining area, and a bathroom with bathtub. All rooms boast 4-meter-high ceilings and original art of HA Schult. Benefits include: - free late check-out until 18:00 on Saturdays and Sundays

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Sofa bed
- Adapter
- Privacy curtain
Business Suite With Balcony

This suite with original artwork features a balcony, high ceilings, fully-equipped kitchen, a king-size bed, sofa and dining area. Benefits include: - free late check-out until 18:00 on Saturdays and Sundays

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Sofa bed
- Adapter
- Privacy curtain
Executive Suite With Balcony

These suites with high ceilings and original artwork feature a fully equipped kitchen, a king-size bed, a dining area, a sofa and a bathtub. Benefits include: - free late check-out until 18:00 on Saturdays and Sundays

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Sofa bed
- Adapter
- Privacy curtain

Guest Reviews

Marcel (10/5): -
Paul (10/5): -
Garry (10/5): Wonderful, elegant hotel adjacent to the old city pedestrian zone. -
Walraven (8/5): - Lokatie
Liauw (10/5): -
Julian (10/5): -
Shahid (8/5): Good hotel to stay - Location was excellent.
Menoki (10/5): -
Alexsandr (3/5): - Не рекомендую этот отель
Mehmet (9/5): - Top Lage
Arnesh (8/5): -
Matthias (9/5): -
Michaela (10/5): -
Johann (10/5): -
Lynn (10/5): -
Małgorzata (7/5): -
Natalie (10/5): - Einfach nur großartig
Martina (5/5): Schönes Ambiente mit unschönen Mängeln – dafür zu teuer! - Ungewöhnliche Location, sehr gutes und stimmiges Design. Tolle Bar mit außerordentlichen Drinks. Die Kommunikation mit der Rezeption – das am Vortag reservierte hausinterne Restaurant (Franks) hatte am Abend der Reservierung geschlossen – das Personal hatte darüber keine Kenntnis … das Dinner viel somit aus. Gegenüber dem Zimmerfenster eine sehr laute Klimaanlage – schlafen bei offenem Fenster war nicht möglich ☹️
Schroeder (10/5): -
Krešo (10/5): -
Derek (6/5): - Room was ok but basic not 5 star service on the bar was very bad and found reception staff a bit clueless Service and price of breakfast €49 madness
Serkan (5/5): If you are after just location you can choose this property. - Best thing about the property is the location only I had choose Business Suite but the room was standart 3 star room quality for two person one bathrobe and one pair of bathroom flippers was in the room. Bed and pillows was disaster. I had never seen this low quality in a Business Suite i wonder the normal rooms how they are.
Linette (10/5): Séjour au centre de Düsseldorf dans bel hôtel calme et sécurisé - Emplacement idéal, j’ai grandi à Düsseldorf et connais très bien la ville - on est pas dans la vieille ville (à éviter) mais juste à côté, aussi près de la Königsallee et Heinrich Heine, ainsi que le Rhin et à 5-10mn en voiture ou en transports de la gare. Très propre et calme. Chambre spacieuse. Super petit déjeuner. Service impeccable. /
Laurens (1/5): -
allen (7/5): - Very bad receptionist
Kicky (10/5): Perfecte uitvalbasis voor Dusseldorf - Centrale locatie, erg indrukwekkend gebouw en zeer ruime en nette kamer!
Maite (8/5): Agradable y cómoda ! - Disfruté mucho de mi estancia en el hotel; me encantó el ambiente y la excelente ubicación. La atención del personal fue impecable, tanto en recepción y conserjería a nuestra llegada, como en el restaurante, donde cenamos en Franks y recibimos un servicio destacado. Lo que menos nos gustó de nuestra estancia fue la atención durante el check-out. Habíamos solicitado al conserje que llamara un taxi para nosotros, pero al acercarnos a la salida del hotel vimos cómo un taxi se marchaba y el conserje no estaba pendiente, ya que estaba en el hall a la salida del hotel, a mano izquierda, fumando. Aunque nos aseguró que había llamado a tres taxis, ninguno llegó, por lo que finalmente tuvimos que gestionarlo nosotros mismos. Afortunadamente, el taxi llegó rápidamente, pero la experiencia resultó un poco frustrante y desatendida.
Fehmi Aydin (9/5): -
wasim (10/5): I would love to stay there again whenever I plan to visit - Location of the property, overall staff were really good and cooperative, breakfast was also very good
Rheingauer_Landei (5/5): Tolle Location, keine 5 Sterne - Wunderschönes Hotel, aussen und innen. Sehr speziell. Die Lage ist einfach perfek: Altstadt, und Rheinterassen. Der Frühstücksraum ist wunderschön und je nach Servicekraft ganz nett. Die "Zusatzkarte" mit z.B. Egg Benedigt, Omlett oder Pancakes ist super. Die Bar war phantastisch, wunderschön und mit einem tollen, kompetenten und gut gelaunten Barkeeper. Preis natürlich entsprechnd. Beim Frühstück gab es auf Nachfrage einen tollen Ingwershot und einen tollen Sekt Aber der Servive war eher 3 Sterne als 5. Kein permanter Room Service, 4! Kleiderbügel im riesen Schrank. Wofür benötigt man eine Pantry im Hotel? Rezeption mit zu wenig Mitarbeitern. Hat ewig gedauert. Ein Aufzug ist ausgefallen. 10 Minuten Wartezeit bis man mit dem Gepäck runterfahren konnte. Beim Check-In war war niemand da und wir zwei alte Damen mußten die Koffer über die Treppe reinziehen. Sowas hab habe ich noch nie erlebt. Zimmer groß aber Aussastatung no jo. Bei meiner Mutter hat die Umschaltung von von Regendusche zu Handdusche nicht funktioniert. Haustechnik erst wieder drei Tage später verfügbar.... Frühstück sehr "normal" , riesige Brötchen, Croissants, etc. Was soll das? Qualität der der Auflagen (Wurst, Schinken, Käse) eher mäßig
Simone (1/5): Sarebbe stato tutto bello se... - L'ampiezza della camera, la disponibilità e la gentilezza del personale A distanza di quasi un mese non mi hanno sbloccato i soldi del deposito cauzionale, non mi hanno risposto alle email e telefonicamente non sono stati in grado di darmi una risposta
Gudrun (10/5): -
Joe (9/5): -
Alexander (6/5): Unruhige Nacht und jede Menge Ärger - Die Lage in der Nähe zur Kö ist sehr gut. Auch das Rheinufer ist fußläufig sehr schnell zu erreichen. Die Zimmer sind sehr geräumig. Anstatt des vorgesehenen Zimmers wurde uns ein Zimmer im Erdgeschoss zugewiesen, dessen Fenster zur Altstadt hinausgingen. Der nächtliche Lärm aus anliegenden Kneipen, insbesondere laute Musik machten ein ruhiges Schlafen unmöglich. Am nächsten Morgen gegen 7:30 hatte ich deshalb an der Rezeption um den Tausch in ein ruhiger gelegenes Zimmer gebeten und darauf hingewiesen, dass ich um 13:00 an einem Hochzeitsgottesdienst meiner Familie teilnehmen und daher bis spätestens 11:30 Uhr ein anderes Zimmer beziehen wollte. Von der Rezeptionistin erhielt ich die Auskunft, dass dies kein Problem sei, da ein entsprechendes Zimmer frei sei und nur noch vorbereitet werden müsste. Bis kurz vor 12:00 Uhr wurde ich immer wieder - trotz meines Termindrucks - vertröstet. Erst als ich reichlich aufgebracht den Hotel-Manager kommen ließ und die Situation schilderte, war es diesem möglich, den Zimmerwechsel kurzfristig zu ermöglichen. Von einem erstklassigen Hotel erwarte ich ein kundenorientiertes Personal, insbesondere bei Beschwerden. Das war sehr enttäuschend.
SILVANA (8/5): Bon séjour - Le studio était super bien propre vraiment au top emplacement parfait. Le petit déjeuner trop cher pour ce que c’est 50€ par personne exagérer et puis le pire le personnel pas sympa on avait l’impression d’être un trop on a demandé un 2ème jus d’orange la tête et puis il nous ont enlever l’autre alors qu’on n’avait pas fini de le boire vraiment un grand effort à faire. Par contre les 2jeunes au bar très bien. Par contre le parking aussi trop cher dommage.
Luc (8/5): -
Angelika (9/5): Wir kommen gerne wieder! - Wir schätzen an diesem Haus die Lage, die imposante Lobby, die sehr schönen Zimmer und das sehr freundliche Personal. Das Frühstück ist nicht sehr opulent. Das Käse- und Wurstangebot ist übersichtlich und schien in Großmarktqualität zu sein. Die Brötchen waren Industrieprodukt. Kaffee und Omelette waren sehr gut, mit 49,00 € pro Person jedoch fürstlich im Preis.
CoJu Weber (10/5): Luxus-Gefühl in imposantem historischen Gebäude mit erstklassiger Bar - Tolles Gebäude mit beeindruckender Lobby und außergewöhnlicher Hotelbar. Sehr freundliches Personal. Super saubere Zimmer. Immer wieder! Leider keine Sauna usw. vorhanden, das hätte das Erlebnis noch abgerundet. Dafür gibt's einen Fitnessbereich.
Alexander (6/5): -
Daniëlle (10/5): Heerlijk hotel op een goede locatie - Mooie ruime kamer. Locatie is top. Niets (alleen bleek de douchegel op toe ik al in de douche stond 🙃)
Martina (10/5): Mi sono trovata davvero bene - Tutto Niente
Patricia (10/5): Herrlich und gerne wieder - Es war rundherum ein wunderbarer Aufenthalt im Wellem und wir werden bestimmt wiederkommen.
Arnd (6/5): - Lage Warten an der Rezeption. Geräusche.
Alexsam1980 (10/5): - Very well equipped rooms, friendly staff and good location
Thomas (10/5): - Super schönes hotel, sehr luxuriös und es fehlt an nichts.
Tiina (10/5): Erinomainen, rentouttava muutaman päivän miniloma siistissä hotellissä - Sijainti oli erinomainen ja Business suite jossa olimme oli erinomainen useamman päivän oleskeluun. Huoneistossa oli keittiönurkkaus joka antoi oman vapauden. Hotellin yhteydessä oli mukava baari ja ravintola joita myös käytimme. Hyvää palvelua ja erittäin siisti huone.
Gökçen (10/5): -
AKN (6/5): - Temizlik, oda büyüklüğü ve konfor en sevdiğimiz özelliklerindendi. Bu kalitedeki bir otelde ütü olmaması büyük eksik. Ayrıca odalar çok soğuk, ısıtma düzgün çalışmıyor. Resepsiyonist personeller birçok konuda hiç yardımcı olmadılar.
ron (9/5): - De kamer en de ligging hotel was verder prachtig De prijzen bij de bar een fles wijn 78,- erg duur
Hendrik (9/5): -
Giovanni (9/5): -
Felix (8/5): -
Tobias (8/5): Ok - Clean, big, location, breakfast and staff friendly and forthcoming Price for level of convenience and real lowkey design too high: ugly carpets, „dead“ room plus parking fee high, breakfast expensive
Nicole (8/5): -
Miroslav (10/5): -
Helmut (2/5): Nach zwei-monatigem Email "Kampf" habe ich endlich mein Geld zurueck erhalten ! Danke - Nach meiner Rueckkehr stellte ich fest , dass mir der Rechnungsbetrag von 400 Euros zweimal abgebucht worden war. Ich habe mich umgehend mit dem Hotel in Verbindung gesetzt. Alles in allem hat es fast 2 Monate gedauert und mehrere Follow-up emails meinerseits inklusive Drohung vom Rechtsanwalt, bis die zustaendige Person, der Assistant Front Desk Manager, sich endlich mal dazu herabgelassen hat seine Kreditkarten Firma zu kontaktieren. Dann war das Problem in 24h geloest. Personal beim Fruehstueck war top geschult, Personal am Front Desk war null Sterne. Die Fruehstuecksdame sollte daher an die Rezeption befoerdert werden !!!
Angın (9/5): - atmosphere
Tetsuo (8/5): -
Ercan (5/5): - Konumu güzel odalar ferah Otopark ile ilgili çok fazla pahalı bir fiyat vardı günlük 50 euro,ayrıca otel odal fşyatları da bir hayli yüksek
Anne (9/5): -
Raghavsy (8/5): - Large spacious rooms in the heart of the city centre. Lovely hotel! The breakfast was disappointing! Its a extremely small buffet with not the friendliest of staff. Defintely not worth your buck, plenty of great breakfast spots around.
Sergio (9/5): -
Petra (10/5): -
Ramondetta (10/5): Bellissimo - La bellezza della struttura e la vicinanza con il centro storico
Ramondetta (10/5): - Bellezza della struttura, vicinanza col centro
Mustapha (9/5): - Location, staff, room size, comfort. Breakfast. Best experience in Dusseldorf so far. Will consider for upcoming visits. Front desk response time could be improved.
onno (8/5): Zeer goed - Prachtige entree van het hotel Mooie kamer met terrasje. Kamer was gevestigd in een vrij holle brede kale gang
Bart (10/5): Geweldig verblijf! - Alles is perfect onderhouden! Hygiëne: niks op aan te merken. Grote kamers in vergelijking met de prijs. Vriendelijk personeel. Niks.
Kirevetozen (10/5): -
Anthony (10/5): -
Benedikt (10/5): -
Antony (9/5): -
Ina Fischer (8/5): -
Tom (9/5): -
Antje (10/5): -
Detlev (10/5): -
Angela (6/5): - Die Lage und das Alt-ehrwürdige Gebäude Das Personal.
Sonja (10/5): A very classy hotel, worth every penny - It was very classy, and the staff were exceptionally nice! There was a lady working at the restaurant who remembered my breakfast order from the first morning, and another lady who kept coming up and speaking to me quite a bit (who had lived in Australia for some time), both those girls deserve a raise, they were so kind and extremely accommodating! I really can’t think of anything?
Birgit (8/5): Wir würden wiederkommen. Sehr guter Service! - Frühstück war sehr gut. Preis-/Leistung passt nicht. 35 € wären angemessen. Sonst war alles sehr angenehm.
Tatiana (10/5): Comfortable hotel near the city center - The hotel's location was truly outstanding, making it easy to explore the surrounding area. What made our stay even better was the reception staff: friendly, professional, and always happy to help. Their local recommendation were thoughtful and perfectly suited to our interests. Everything is fine
Emile (8/5): - Emplacement géographique central. Proche des principales attractions et des transports en commun Excellent bar d'hotel avec deco écclectique Chambre et Petit déjeuners (gratuits) beaucoup moins bien qu' à ma visite précédente 50 euros la nuit de parking Sentiment d'insécurité, dégradation sociale de l'environnement de l'hôtel - clochards, drogués, fêtards alcoholisés
WB (10/5): -
MarsGad (10/5): -
Julien (7/5): - Situation dans la vieille ville, à proximité de nombreux bars, restaurants, musées... Bâtiment d'une architecture incroyable Suite business bien agencée et pensée avec une petite terrasse Literie très inconfortable, pas au niveau attendu d'un 5 étoiles
Nuno (9/5): - A localização e conforto Pequeno almoço fraco em relação à qualidade do hotel.
Yeşim (8/5): -
Volker (9/5): Luxuriöser Aufenthalt beim Zentrum von allem in Düsseldorf - Zentrale Lage, nahe Altstadt, Kö und Rhein, hervorragendes sehr freundliches Personal, renovierte Zimmer in spezieller Umgebung Sehr teures Parken, Zufahrt erst nach Diskussion mit Ordnungsdienst
Keith (8/5): Great stay, good value - The position was great, the breakfast was very good, nice Bar. Well decorated, nice attention to detail The mattress was too soft.
Stefan (10/5): -
Ali Can (10/5): -
Günter (10/5): - 50€ pro Tag fürs Parkhaus waren schon ziemlich viel. Frühstück war leider diesmal etwas mickrig und Personal nicht bemüht. Keine Teller mehr da und wenn man was extra bestellen möchte musste man mehrmals nachfragen. War bei meinen ersten Besuch ganz anders. Hatte eine größere Auswahl und man wurde gefragt. Diesmal leider nicht
Sami (9/5): -
Dikesh Malhotra (10/5): -
mithat salim (8/5): - böyle bir otele kahvaltı çeşidi ve hizmet çok kötü kahvaltı 3 yıldız otel kahvaltısı gibiydi
Jenipher Louisa (10/5): Would definitely come back! Loved it - The location was excellent
Jochen (10/5): -
Hans de Groot (9/5): - Mooie grote kamer, prachtig hotel en centraal gelegen. Geweldig ontbijt.
Rudi (10/5): - 50€ for a 1 night parking?!
Boris (9/5): - Bar
Christian (9/5): -