Regenta Arie Lagoon Negombo
Location: 587 Pamunugama Road, Thalahena, Negombo, Sri Lanka"., Negombo, lk
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Amenities and Services
This waterfront property offers a range of luxurious amenities including two stunning swimming pools, an exclusive wine bar, and three specialty restaurants. Guests can also indulge in rejuvenating spa treatments and stay active at the well-equipped gymnasium.
Family-Friendly Environment
Regenta Arie Lagoon Negombo caters to families with a dedicated supervised child care/play area complete with play stations and video games. Parents can relax knowing their children are having a great time in a safe and entertaining environment.
Comfortable and Stylish Accommodations
Each air-conditioned room at this hotel is elegantly furnished and features a flat-screen TV with cable channels. Guests can enjoy picturesque views of the sea or pool from select rooms, and complimentary slippers and toiletries are provided for added comfort.
Book now to experience a perfect blend of luxury and relaxation at Regenta Arie Lagoon Negombo!
Important Information
A mandatory tax of SSCL 2.5% will be charged effective 1st October 2022 onwards, if payments are made in Local currency (LKR) for all guests.
Please note that the property has a mandatory Gala Dinner on December 24, 2022, and December 31, 2022. All charges are to be paid at the property directly. Rates are as follows:
December 24, 2022:
USD 30 per person
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Packed lunches
- Shared lounge/TV area
- Shuttle service (additional charge)
- Kid meals
- Evening entertainment
- Infinity pool
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Playground on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Private picnics
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Health or beauty spa nearby
- Swimming nearby
- Water sports equipment
- Bicycle-friendly property
- Electric bicycle charging station
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Premier Double Room
1 King Bed
376-sq-foot individually decorated room, furnished patio with garden views
Layout - Separate sitting area
Relax - Private plunge pool
Internet - Free WiFi
Entertainment - Smart television with premium channels and Netflix
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- MP3 docking station
- Private plunge pool
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Laptop-friendly workspace
- Restaurant dining guide
-
Premier Studio Suite
2 King Beds
420-sq-foot individually decorated room, furnished patio with garden views
Layout - Separate sitting area
Relax - Private plunge pool
Internet - Free WiFi
Entertainment - Smart television with premium channels and Netflix
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- MP3 docking station
- Private plunge pool
- Rainfall showerhead
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Laptop-friendly workspace
- Restaurant dining guide
-
Deluxe Family Room
Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a private entrance, a mini-bar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Single-room air conditioning for guest accommodation
-
King Room
This double room's special feature is the private pool. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Wardrobe or closet
- Linen
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Single-room air conditioning for guest accommodation
-
Suite
Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as garden views. The unit offers 4 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Single-room air conditioning for guest accommodation
-
Deluxe Double Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Single-room air conditioning for guest accommodation
Guest Reviews
- Shaad (9/5): -
- zumra (5/5): - Place and the view Food doesn't match the price
Poor hospitalaty
- Alexey (9/5): -
- primalir (10/5): Had a wonderful stay - Had a wonderful stay! The service was excellent, staff were very friendly and helpful, and the food was absolutely delicious. Highly recommend this hotel!
- H8146SUalexandrad (10/5): A beautiful place with a view of the lagoon ❤️✨ - Hello! I am Alexandria. I came to this hotel on March 5th, the last day of our trip, to stay at this hotel. In the morning, I left the key in my room and came out, so the room was locked. I went to the reception to open it, explained my problem and when I went back to the room, I tripped and fell and hurt my head. At that time, there was a person at the reception, he was very busy, but he came and picked me up and brought me to my room.. He put medicine on my head and helped me very kindly.. I asked his name, he said his name is Nihan!. I thank him very much for his good service🥰. Also, the food in this hotel is very delicious 🤤. Also, the loud music until 2:00 AM made it a big problem to sleep. But it was a hotel that provided good service. I love this place ❤️✨
- DeniseC995 (8/5): OK for night - This place was OK for one night.
The pool was lovey.food was great which was good for our first night in Sri Lanka. Rooms a little dated
- Heidi (10/5): A good place to relax away from noise and amenities. - Pool and pool bar were fabulous. Staff were friendly. Our room was amazing, spacious and comfortable. The hotel was a long way from the town and shops, thou this was our fault due to lack of research. Breakfast was ok but not amazing.
- Laurent (7/5): - La piscine est très agréable et très grande. Il y a une salle de gym et un spa qui sont effectivement très bien. Le seul problème reste la localisation de cette hôtel qui est très excentré et donc il n'y a pas grand chose autour. Vous êtes obligé de manger au restaurant sur place matin midi et soir sauf à être obligé de faire un quart d'heure de voiture.
- נאוה בה (6/5): -
- Jeanette (6/5): Lovely place but the organisation and food offering was a little amateurish. - The room was lovely, bed very comfortable and small terrace equipped with 2 chairs and table was nice. Well maintained grounds and property.
Reception staff were fabulous and the welcome was great. After a fraught journey we went straight to the restaurant for an early lunch and coffee. The service was not good and the food really disappointing. It felt very disorganised. We could not charge our food to the room and waited 20 minutes to pay. The waiter came to our room for the cash payment, charged us the wrong amount then came back for the balance. Left me feeling distrusted and this felt quite disorganised and unprofessional.
The fridge/mini-bar in the room was locked and we had to wait a few hours for a staff member to unlock it.
The offering of coffee in the room was sparse and we had to request more.
- nishakag (10/5): Wonderful - Thank you specifically to Nimesha and the rest of the staff for their warm welcome and hospitality and the effort put to arrange according for our requirements....food was very good...a wide range of variety....and the hotel premises were clean and the spacious garden and flowers gave us a very relaxing tranquil feeling as well . special thanks to Nimesha...
- ericlG9646OK (10/5): Amazing Service and Hospitality - We conducted a 3 week tour of Sri Lanka and were fortunate enough to stay at the Arie Lagoon, Negombo, for 2 nights. We wanted to say a big thank you to all of the staff who couldn’t have done any more to make us feel so welcome. The cleanliness of the rooms, the quality of the food and the attentiveness of all of the staff we encountered were all first class. The variety of both the Western and Sri Lankan cuisines on offer, were of the highest quality and would more than satisfy the most discerning of customers. Thank you for making our visit so special and we wish you every success for the future.
- goodgrubandale (8/5): Good base from which to commence or finish exploring. - Spaciously laid out in well kept gardens. Quite an oasis from the bustle of Negombo and about thirty to forty minutes from Colombo airport.
Bar food and buffet food both fine - good choice and quality yet not ‘stand out’. We found the wine to be pricey and not very palatable.
Rooms were comfortable, relatively spacious and clean.
Would return.
- 978vimalv (10/5): Hotel by the lagoon. - This hotel surprised me. Colonial system but with modern facilities.
The staff were superb.
Rooms very spacious and clean.
Very good food.
And the location... next to a lagoon. Creates calm atmosphere.
- wendyhO9056ZC (10/5): Quiet Setting - Only stayed one night on our Riviera Tour as it's not far from the airport, but lovely huge rooms or rather 'bungalows' in a quiet setting but if you walk down to the pool you have beautiful views over the lagoon.
- Lee100515 (6/5): 1st Stop in Sri Lanka and a bit disappointed. - Pleasant welcoming on arrival.
Lovely well kept gardens.
Room was clean but a little tired.
Bathroom and shower were in an outside secluded area which was quite a novelty.
Quality of the food was disappointing.
Lovely pool however some of the decking around it required maintenance as there were unsafe loose boards.
Large amount of crows regularly visit the swimming pool for bathing.
The beach across the road from the hotel was not nice at all, littered with rubbish and not safe to take a dip.
- judis861 (8/5): Good place to stay for a couple of nights. - Lovely pool with views over the lagoon but the decking let in down as needed replacing. Lovely spacious rooms and restaurant good.and they cooked fresh as well as buffet style. Safe battery was low and wasn’t replaced when asked. Staff generally very helpful.
- 755shamindrid (10/5): A Lovely and Memorable Stay - I stayed at Arie Lagoon with my school batch mates for a stay over, and it turned out to be a truly memorable experience. Surrounded by calm waters and peaceful nature, the place has a special kind of warmth that makes you slow down and really enjoy the moment.
The rooms were comfortable and clean, and the gentle lagoon views created a sense of calm throughout our stay. What stood out most was how welcoming and kind the staff were, making us feel at home from the moment we arrived. Even as a group, everything felt well-organized and relaxed.
Arie Lagoon is not only perfect for group gatherings but also a beautiful choice for families, couples, or anyone simply looking for a quiet escape. It’s the kind of place where laughter, conversations, and memories naturally come together. I’ll always cherish the time we spent there.
- awanthis2023 (10/5): I had fun.❤️❤️ - Excellent location. Great food. Nice pool. Amazing staff. It was a very nice stay overoll. Very nice!!!! 👍 ❤️👍👌👌👌👌👌👌👌👌👌
- DianneW257 (6/5): Beautiful hotel, comfy rooms, food is a bit hit and miss. - We stayed here for one night, for the proximity to the airport. On first appearance it looks fabulous. The grounds are well tended and everything is neat. We arrived after a busy day on safari and needed a shower. There was no power in our bathroom. After telling reception, and being asked if we had put the key in the electric slot, a technician came and thumped around the slot until the lights worked. The room itself was lovely, spacious, bed comfy and shower was good. The food was a problem for me as it was all too spicy. My Husband loves hot food, but he wasn't overly impressed either. Breakfast wasn't very good. Cold baked beans, half warmed hot dog sausages. The man cooking fried totally ignored us. I managed to get an omelette, but that chef didn't speak either. My husband thought he'd have a croissant from the sweet shelf, and was very surprised when it contained a sausage!
- 915roshanm (10/5): Exceptional Service & Venue - Excellent wedding service & venue
- randimat2026 (10/5): Atmosphere - We had a great time in Regenta Ari Lagoon, their food was great and friendly staff and cooperative,I would recommend for a family outings.
- Freedom25262900285 (10/5): Recommendable - Lovely food, great service! Definitely a place to stay. Situated between lagoon and the sea you can watch either sunrise and sunset.
- aakashr406 (10/5): It’s is one of the best and calm places I’ve been . - Absolutely one of the finest hotels I have ever visited. My experience at Regenta Arie Lagoon – Negombo was truly exceptional from start to finish. The food was outstanding, the atmosphere was calm and welcoming, and the overall service exceeded expectations.
What made the experience even more special was the breathtaking view — the serene lagoon combined with the unique sight of planes landing and taking off created a truly unforgettable setting. It was a perfect day out with my partner, and we genuinely enjoyed every moment spent there.
A very special thank you to Nimesha from the sales team. She is truly outstanding at what she does. Her professionalism, patience, and attention to detail made all the difference, and she went above and beyond to deliver more than we expected. I highly recommend contacting Nimesha when making your reservation — she is simply the best and will ensure your experience is nothing short of excellent.
Highly recommended. I would definitely visit again.
- Louise (7/5): Relaxing - Relaxing and tranquil garden areas The gym equipment didn’t work- all looks very nice in the window 2 treadmills a cross trainer and a bike.
However the two treadmills and cross trainer didn’t work. Reception sent a maintenance guy in and he also couldn’t get them to go.
- Alex (9/5): - Nice spacious pools, very pretty grounds and a nice view of the lake from the main restaurant/pool area. The room was comfortable with everything we needed. We checked in early and checked out late, and the staff were very welcoming of us using the facilities whilst we waited. Some machines in the gym didn't work which was a shame. Lounging at the pool the drink service and making card payments was a little slow but the drinks were made very nicely so maybe this took the time.
- Lucie (8/5): -
- Yuka (2/5): - Cleanliness Room was really outdated, I don’t think this hotel is 4 star hotel, maybe 2 or 3 stars.
Also staffs are not very friendly, didn’t provide help for luggage etc.
- Fabio (2/5): - Staff is very friendly, the dinner buffet is delicious, the facilities have big potential The room is absolutely not worth the price, the furniture, finishes, etc. are extremely cheap. When I arrived the hotel didn't receive my booking and had to wait 1 hour before getting the room. In the afternoon there was quite some rubbish in the common areas (in the morning it has been cleaned up), the infinity pool is beautiful but there are just a few beach loungers available, the wood around the pool is about to break and it's in terrible conditions. Overall, there is a big lack of care of the facilities. It needs A LOT of restoration and improvement for the price they charge.
- Avita (4/5): Good for one night - Staff was friendly. Breakfast was decent. Loved the big shower. Rooms was spacious. Although we checked in at 6pm our room was not ready.After flying for 24hours to wait for the room was not great. Power was tripping for about 10min. Aircon was loud, music was loud till 10.30pm. Fortunately we stayed only one night. Rooms were dimly lit. Lights the bathroom was not working.
- fayp49 (6/5): Urgent update needed - Wouldn't stay here again, very disappointed 😞
Rooms very dated etc etc
Food average
Reception area not very inviting 😕
- Jayakumar (7/5): Good - Location and ambience Better room service and electricity, Internet connections
- lorraineo83 (8/5): Nice hotel with infinity pool and sea views, not too far from airport! - Spent one night at this hotel after our long flight. Was a busy hectic drive from airport due to roadworks taking approx 45 mins/one hour. We were very glad we weren’t driving!
Nice welcome at hotel with small drink and cooling face towel.
Staff friendly, room large, clean and well appointed.
Has swim up poolside bar and large restaurant with wide range of food options.
Massage/beauty treatments available and very well priced. We had a fantastic foot/leg massage which was very rejuvenating after our long flight
- nonab525 (10/5): A genuine taste of Sri Lanka - The delicious dishes cooked by this charming Sri Lankan family make me want to return soon. Very friendly and efficient service
- sheena777 (10/5): Perfect resort for relaxation and a base away from the hustle and bustle 😁 - Wonderful hospitality, lovely property with a relaxed casual feel.
After a week trekking through the mountains, this relaxation was exactly what was needed!
The staff couldn’t have been more helpful and amazing with our needs. Our daughter helped mixup cocktails and make jelly which she gracefully handed out to the hotel staff.
Excellent service overall. The rooms are comfortable, clean and well designed - we had a family deluxe room close to the large pool. The grounds and pool are kept in pristine condition, even after the huge downfall of rain.
- Mark (6/5): - The room and facilities require a lot of repair and maintenance. Lighting and power sockets didn't work. Coffee machine broken and pool decking was broken and dangerous.
- Guggenthaler (7/5): -
- hndd2025 (10/5): Excellent - Had an excellent stay at Regenta Ari Lagoon! The customer service was truly outstanding, and the peaceful lagoon view made the experience even more special. The rooms were spacious, clean, and offered the best views. Overall, it was a wonderful and relaxing experience — highly recommended!
- 76lyns (8/5): Staff are amazing. The rooms are near the gardens which is relaxing and the pool was very special. - The hotel has wonderful staff who are amazing. The hotel is old and needs alot of repairs but it is comfortable. No shops near the hotel which is difficult
- 159bartg (10/5): Resort between lagoon and beach - Splendid location, huge room with best outdoor shower ever, excellent food and the nicest staff. Highly recommended for all ages
- X9195ICvickil (10/5): Very enjoyable. Very relaxing. - Wonderful friendly helpful staff. Very clean and food choices amazing. Rooms are fantastic. Loved having cocktails in the pool.
Very welcoming on arrival and departure.
- Travel555962 (10/5): Excellent relaxing hotel - Excellent, relaxing hotel. Welcoming staff, great pool and food. Breakfast/dining room overlooks the lagoon. Room airy with good aircon.
- Sightseer37988029049 (10/5): Beautiful surroundings, delicious food - Staff friendly and helpful, rooms clean and comfortable, gardens stunning. Facilities like gym and pools brilliant.
- GregH04 (10/5): Great place to stay - Really relaxed place to stay. Great outdoor areas and pools. Breakfast was excellent and the staff fantastic. Would recommend
- richardjohnw2017 (6/5): Fine for a pitstop on a fab Sri Lanka tour - Nice room although lacked soft furnishings/pictures etc, food was good and staff lovely. Main pool area needs upgrading as decking and sunbeds were in disrepair
- G2115UFlees (10/5): Great stay - The rooms are amazing, we enjoyed the breakfast as there was a great variety of foods.
The pools were so beautiful.
I recommend this place
- amandapetersen78 (10/5): A relaxing stay - This was a lovely resort. The staff were friendly, helpful and attentive. The rooms were large, clean and cool. The open air shower was hot and refreshing.
- Getaway601679 (10/5): First visit to Sri Lanka - Beautiful resort amazing food friendly staff
Room large and clean shower huge and water pressure amazing
Would highly recommend
- BeenThereQueensland (8/5): Overnight stop - Comfortable first night on our tour of Sri Lanka. Our late check in was efficiently handled.
Excellent breakfast, would recommend
- Charlyne (8/5): Conveniently located near the airport (30 mins) it’s a comfortable stay near the lagoon. We only stayed one night so we - We liked the open shower and the finishings of the room. We felt like the staff wasn’t super attentive when we did our check in
- mobogo (10/5): Tranquil clean resort - Lovely tranquil best sleep...amazing pillows large rooms and bathrooms simple elegant style no fuss..great pool on ocean...very clean ... Try the Hoppers for breakfast local styles eggy bread thing ... Supplied water bottles , safe etc
- Alessandro (5/5): - Solo la piscina. Comodità per andare in aeroporto Servizi in generale. Poca pulizia. Assenza acqua calda i bagni. Staff impreparato e non attento
- Lizeth (8/5): -
- 835bethant (6/5): 12 night Sri Lanka Tour - Very comfortable beds and the best pillows in Sri Lanka. Great place to rest after a long flight as it is very close to the airport.
- Sara (3/5): - The wedding opposite our room. The noise and vibration was unbearable.
- Sriyal (5/5): - Het personeel van Restaurant en bar Communicatie met receptie
- mohamedsB8816SR (6/5): Insect Issue Made the Stay Uncomfortable - The room has insects I had to harsh too much room had a serious issue with insects, which caused a lot of discomfort and constant scratching throughout my stay. This definitely affected the overall experience. I hope the hotel addresses this problem soon, as it has the potential to offer a much better stay
- Benthe (7/5): Goed doorreis hotel om bij te komen van lange vlucht. - Uitrusten na lange reis
Prima ruime kamers en goede bedden.
Schone kamers ook.
avond buffet en ontbijt buffet prima
Goed doorreis hotel. Houten dek rond zwembad moet opgeknapt.
Ligbedden rond zwembad ook aan vervanging toe.
Veel kraaien in zwembad die poepen. Zwembad mooi maar dit is nadeel. Ligbedden in zwembad wel leuk.
De lagune ruikt erg en je kan er niet in zwemmen.
- 406pippar (10/5): Relaxing stay at Regenta Arie Lagoon - We had the most relaxing stay here. The rooms were huge and clean with a great shower and very comfortable beds. The food was delicious especially the crab curry. All the staff were very friendly and polite. Especially Kalum who was extremely attentive checking that everything was ok with our stay. Thank you
- R7812TRhenryr (10/5): Short stay at trip advisor - Great overall vibe, kalum was great always here to help and check up on us. Food was so nice and cheap for the quality. We thank you greatly
- 780suusv (10/5): Definetly coming back - Arie Lagoon is a well organised hotel, with a beautiful garden. I enjoyed the food a lot because there is a lot of variety. I felt very welcome, especially because of Kelum and his team.
- heshlankatours (10/5): Anniversary stay - Arie,you have been amazing with a wonder touch of hospitality and comfort. Special thanks for Mr Kelum and the incredible team for making our anniversary stay special .We will definitely coming again
- William (7/5): Prima verblijf voor de eerste dag na aankomst - Super vriendelijke mensen, goede service en prima locatie voor de eerste dag na aankomst om te relaxen. Er is weinig te doen in de directe omgeving
- anitavB196LT (10/5): Excellent! - It was truly excellent. The hotel and the room exceeded my expectations. The staff were very friendly and helpful. Kelum is a wonderful man who makes you feel truly welcome.
The food made me feel overwhelmed, but in a good way: so much and so delicious. Anura is a true chef who knows how to pamper people. Unfortunately, I was only there for one night, but I will definitely be back. And I highly recommend this hotel.
- mariepE140EU (10/5): Amazing place - Wonderful place and excellent service. We were treated so nice and the breakfast was delicious. The room was luxurious and we were very happy
- 298sandur (2/5): Poor Maintenance - We initially had a very good impression of Regenta Arie Lagoon after contacting the banquet and sales manager. He was extremely friendly and helpful, and we were impressed by the attractive nett rates and well-priced packages he offered.
The hotel’s social media shows a beautiful venue, especially the garden and lagoon areas, which seem perfect for weddings and other gatherings. However, these photos focus mainly on the outdoor spaces and don't reflect the overall condition of the hotel.
When we visited the property, it felt more like a 2 or 3-star hotel. The service standard was not what we expected. Although we had a prior appointment with the banquet and sales manager, he was unavailable and instead sent another staff member, someone who appeared to be from the maintenance team to show us around. We want to be clear that we have no issue with the person who helped us. He was very polite, and we are not saying he wasn’t good enough for us in any way. However, he simply wasn’t equipped to answer the important questions we had regarding wedding planning. That kind of guidance should come from the banquet and sales manager, who has the proper knowledge to help us.
The garden was the only well-maintained part of the property. Leading to the ballroom, the wooden staircase was badly scratched and damaged. The walls had large blotches and marks, the wallpaper was peeling off, the pathway to the ballroom had visible footprints and many areas of the carpet in the ballroom were torn.
It was quite disappointing, especially since Regenta Arie Lagoon is part of Royal Orchid Hotels Ltd. The hotel has so much potential, particularly as a destination wedding venue, but it’s clearly in need of better upkeep and more honest representation.
This review is not written to insult or damage the hotel’s reputation. It is shared out of genuine concern for couples who live in other far off districts or overseas, who might make a booking based solely on the attractive packages, friendly communication, and beautiful social media content without visiting the venue in person. We hope this helps others make a more informed decision.
- Sunshine38624272692 (8/5): Overnight stay at Arie Lagoon - We had à nice overnight stay before flying. The staff was very accommodating by facilitating a late checkout free of charge. We enjoyed the nice gardens and view on the water. Kalum from the front office was especially kind.
- Karen (8/5): Very good -
- Sujeewa (10/5): Exceptional -
- 520ambikan (10/5): Lagoon and beach - Beautiful facility with relaxing atmosphere. Rooms were clean and staff were friendly courteous and helpful. Close to the beach. Sunrise at lagoon and sunset at the beach were a treat.
- Malthi (8/5): Very good -
- Ellawala (9/5): Good place to relax. Staff is very friendly and very clean room. Recommend to anybody. - Good. Location also good If we can park our vehicle close to room is better.
- Sandra (7/5): Beautiful hotel, some staff could do with some more customer service training. - The grounds and the size, cleanliness and quality of room. Some of the staff treated my local friend differently to how they treated me as a tourist.
- Tanya (8/5): Nice - Food great, staff friendly It needs bottle opener in the rooms, staff have to more clearer about meal times
- thathsaranip2025 (10/5): Excellent Vacation Experience - From the moment we arrived, the warm hospitality and breathtaking lagoon views made us feel instantly relaxed. We enjoyed spacious, comfortable rooms and delicious meals that catered to every family member’s taste. The pool soo good. It was the perfect family getaway filled with laughter bonding and beautiful
- 898chanm (10/5): 旅游来的 非常不错 - 旅游来玩的 服务好 态度好 床也比较舒服 房间有空调 但是阳台没有晾衣服的地方 有比较多工作人员 退房的时候遇到员工看见会主动帮你拿行李 里面有很多植物 还看见一颗为了庆祝主席74岁(maybe?)种下的树 餐厅正对湖面 餐厅里面也很大很舒服 服务员响应速度很快 基本的英语都能沟通 The hotel offers excellent service with friendly staff who assist with luggage. Rooms are cozy with AC, though balconies lack drying space. Lush greenery and a commemorative tree enhance the scenic setting. The spacious lakeside restaurant provides quick service and basic English communication.
- andrewaD3208BB (10/5): Best place for plane spotters - It was the best place. As a plane spotter, I got many opportunities to capture many planes. I recommend this hotel to every plane spotter, it was comfortable and it was fun staying here. And specially the food was great and you get a nice view in the night.
- Caroline (7/5): Great hotel for getting to the airport. - Big rooms, good aircon and quirky bathroom. Plenty of space . Didn’t use the pool as raining and but looked a nice area Breakfast was a bit limited on selections compared with our previous hotel stays. Mini bar locked and had to asked for it to be unlocked to get a drink. Could do with a welcome pack or details in the room about where everything is located. Check out took longer than necessary.
- q1990 (8/5): Authentic Sri Lankan hotel - Lovely authentic hotel. Bit rough around the edges but the grounds are clean, staff are friendly, the food and drink is good quality and it possesses lots of natural beauty.
Head across the road to the beach to watch the sunset. It’s amazing and well worth the 90 second walk!
- dinushikah2025 (10/5): Unforgettable stay at Regenta Arie Lagoon, Negombo - Exceptional Service, Food & Hospitality. - From the moment we arrived, the service was impeccable. A heartfelt thank you to the General Manager and the entire staff for going above and beyond to make our stay memorable. Every detail was handled with care and professionalism. The room was spotless, the amenities were excellent, and the hospitality was truly warm. The food was absolutely delicious – every meal was a delight, with a great variety and quality that exceeded our expectations. I especially appreciated how attentive and kind the team was throughout our visit. This experience made our trip extra special, and I wouldn’t hesitate to recommend this resort to anyone visiting the area. 💐Thank you once again for every things.!!💐💐
- aburt408 (6/5): Disappointing experience - It is a beautiful resort and very nice rooms
The pool is amazing set on the beautiful lagoon with a swim up bar but this is where it goes down hill
The bar had no cocktails, no spirits only beer and wine
No wine by the glass and they didn’t have most of the wine on the wine list
My wife doesn’t drink beer so we went for a bottle of wine
The reasonably priced wine was unavailable
We asked what wine they did have and they showed us the the stock list and they only had 4 bottles of white wine in the whole resort in total and
With two bus loads of guests that didn’t go far
The only bottles of white wine they had were $70 Australian
The ones on the wine list that were $30 were unavailable
The WiFi was hard to connec to and kept dropping out
- Rozhin (7/5): Good -
- Demi (4/5): Disappointing -
- Rafael (10/5): Exceptional -
- mikefre3 (8/5): Good enough for 1 night - First impressions were not great , although the room was spacious with a huge bed and very good aircon, there was a dearth of mirrors , the bathroom was like a weird annexe with the shower open to the elements covered by a torn mosquito net and the showers pressure reminded me of my elderly gentleman’s flow!
These issues did not change .
However the views across the lagoon were spectacular and the Sri Lankan food in the restaurant was very nice at dinner and breakfast.
No proper coffee available though.
When we arrived the bar was closed due to a public holiday but after a bit of cajoling they agree to serve just wine and beer . Whilst admittedly this was very culturally insensitive of us , in the high heat and humidity it was very welcome .
A fine stop after arriving at airport, wouldn’t really be keen on staying any longer.
- Annemaree32 (10/5): Friendly comfortable and serene Resort - Very comfortable and friendly place to stay. The staff were extremely helpful to ensure our stay was as pleasant as possible. Kalum from the front office guided us through what was good to do and see to how to sort a massage. Some of the amenities needed some slight repairs but this didn’t impact our stay.
- 637stephena (10/5): A great find in Negombo - We arrived very early (1am) on a Friday morning and were welcomed by friendly staff and a drink. After a quick and efficient check in, we were taken to our large clean and tidy room.
Breakfast had a range of good foods and the made to order omelette was excellent as were the waffles.
Kalum, a senior member of the Reception team, went out of his way to ensure we had a memorable stay. He organised a surprise birthday cake to be delivered to the room and personally made an appointment for us at the Serene Wellness Spa where the massage was magnificent.
He is friendly and personable and follows through to make sure things happen as they should. All staff are excellent and hospitable.
Do yourself a favour and stay at the Regenta Arie Lagoon hotel.
- alextC1164WY (10/5): Perfect way to start Sri Lanka - Great beds, great people & great food. Quality resort & resteraunt
First time visiting Sri Lanka & couldn’t have started better than this beautiful location & great grounds
Would recommend to all tourists visiting Sri Lanka as a great first night
- paulcZ7279BC (10/5): Sri Lanka getaway.... - From the moment we arrived, everyone made us very welcome, Kelum greeted us and made sure we were settled into our, and on the occasions when we walked around the hotel, if he saw us, he'd always ask if there was anything he could help with. He helped sort the massage bookings with Vikay, who was very a good masseuse - I had a back massage which I need after the two flights to Sri Lanka.
The bar staff by the pool, the restaurant staff and manager, all ensured we had what we wanted, whilst not be a nuisance, they were very will to help.
Can't recommend the hotel, particularly Kelum for looking after us.
- N288XSjadea (10/5): Best Ever! - Such a stunning resort! Everyone is so friendly! Food is amazing. The rooms are very clean and spacious. The grounds of the resort are lush! There's a sunrise & sunset pool, with a swim up bar - say less. And for those who like to work out on holiday, there is a sweet little gym with everything you need.
10/10 will come back again!
- AASSCC (10/5): Good Hotel, great service. - The Hotel is set in spacious gardens, bordering the lake and with a great pool. Food and beverage were both good. Our agent should have told us that arriving early due to flight times, would mean a long wait to get into our room - not the Hotels fault as they have other guest to check out first. However, the Hotel staff, especially a young man named Kalum, went out of their way to help and we checked into an upgraded room relatively quickly. The room was great, service was great. Thank you a good start to our holiday.
- imaliu2020 (10/5): Excellent Stay at Arie Lagoon! - I had a fantastic experience at Arie Lagoon! The service was exceptional, with friendly and flexible staff who went above and beyond to ensure a comfortable stay. The food was absolutely delicious. The peaceful lagoon setting adds to the relaxing atmosphere, making it a perfect getaway. Highly recommended!
- Wendy (6/5): Comfy bed - The bed was amazing; so comfy and soft! I saw the sun rise whilst looking over the lagoon. Close enough to the airport. Probably wouldn’t want to stay more than a day or two.
- O4849YBannal (10/5): Awesome to start a sri lamka in good condition ! - Great location, close to the airport and fish market. A large choice of food and beverage from all the world as local. Activites as pool, swimming pool, view on the lagoon, clean & peaceful big rooms, really nice people!!
Definitely recommand!!!
- Aigars (10/5): Exceptional -
- Christine (7/5): Good location for airport. - It was near the airport.
The staff were very good, friendly and helpful. The property needs a refresh
They failed to tell us when we booked they had a wedding on , so we couldn’t use one pool or the lake front as normal as the wedding Marque was set up there. After enquiring about the time the music would finish and commenting that they should warn guest about it lack of facilities and disruption due to the event they did however give us dinner FOC which was good but we had booked near the airport so we could get an early night as we had an early start but it wasn’t meant to be.
Kalum in the Lobby was helpful.
- Stephanie (9/5): A luxury resort, perfect to unwind - A perfect place to relax and unwind as a solo traveller, a lovely resort with huge rooms and two pools. The buffet options for both breakfast and dinner were varied each day and the housekeeping always kept the rooms clean. The gym was also nice with air conditioning and water and was empty every time I went so I had it to myself.
- Anton (4/5): Overpriced and Bad Service - Hotel is close to the airport , very convenient.
Good cocktail at baracuda! I booked a deluxe room to relax and have a bath on my last night in Sri Lanka, but the bathtub wasn’t working, which was very frustrating and disappointing.
At the bar, the cocktail was good, but we ordered shisha and had to wait 45 minutes. When we asked about it, they said it would take another 10 minutes and blamed the delay on a busy bar, even though there was only one other table at the time. I also ordered room service, but the food arrived cold, dry, and overcooked.
At check-out, the staff didn’t greet me or say anything—they were busy talking to each other and just handed me the bill.
Overall, I didn’t like my experience and felt very disappointed and found it Overpriced
- Mate (9/5): Superb -
- Leoni (7/5): Good -
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