Hotel Jeanne d'Arc

Name: Hotel Jeanne d'Arc
Address: 1 Rue Alsace Lorraine, Lourdes, Hautes-Pyrenees, 65100, Lourdes, FR

Location: 1 Rue Alsace Lorraine, Lourdes, Hautes-Pyrenees, 65100, Lourdes, FR

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Terrace with Views
Enjoy breathtaking views from our terrace and soak in the beauty of the surroundings.

Bar/Lounge
Unwind with a refreshing drink at our cozy bar/lounge after a day of exploration and adventure.

Star Rating & Featured Amenities
Our property is officially rated by the French Tourism Development Agency, ATOUT France. Benefit from services like dry cleaning/laundry, multilingual staff, and luggage storage.

To book your stay at Hotel Jeanne d'Arc in Lourdes and experience these amazing features, visit our website now!

Important Information

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 11:00 AM

Instructions: The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

Amenities & Facilities

Free WiFi
Terrace
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Smoke-free property
Wheelchair accessible parking
Self parking (surcharge)
Wheelchair-accessible van parking
Handrails in stairways

Rooms Available

Twin Room, Courtyard View

2 Twin Beds
172-sq-foot room with courtyard views

Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Deep soaking bathtub
Practical - Desk, iron/ironing board (on request), and wardrobe or closet
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hair dryer
- Desk
- Hardwood or parquet floors
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Deep soaking bathtub
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Family Suite, 2 Bedrooms, Mountain View

4 Twin Beds
Overlooking the mountains

Layout - 2 bedrooms
Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub
Practical - Desk, iron/ironing board (on request), and wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Hair dryer
- Desk
- Hardwood or parquet floors
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Triple Room, Non Smoking

1 Queen Bed
Individually decorated room

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Deep soaking bathtub
Practical - Desk, iron/ironing board (on request), and wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hair dryer
- Desk
- Hardwood or parquet floors
- Wardrobe or closet
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Twin Room, Mountain View

2 Twin Beds
183 sq feet

Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Deep soaking bathtub
Practical - Desk, iron/ironing board (on request), and wardrobe or closet
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hair dryer
- Desk
- Hardwood or parquet floors
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Deep soaking bathtub
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Junior Suite

1 Queen Bed
269 sq feet

Layout - Bedroom and living room
Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Deep soaking bathtub
Practical - Desk, iron/ironing board (on request), and wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hair dryer
- Desk
- Hardwood or parquet floors
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Triple Room, 3 Twin Beds, Courtyard View

3 Twin Beds
269-sq-foot room with courtyard views

Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Deep soaking bathtub
Practical - Desk, iron/ironing board (on request), and wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Hair dryer
- Desk
- Hardwood or parquet floors
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Double Room, Mountain View

1 Queen Bed
172-sq-foot room with mountain views

Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Deep soaking bathtub
Practical - Desk, iron/ironing board (on request), and wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hair dryer
- Desk
- Hardwood or parquet floors
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Twin Room

2 Twin Beds
Individually decorated room

Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Deep soaking bathtub
Practical - Desk, iron/ironing board (on request), and wardrobe or closet
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hair dryer
- Desk
- Hardwood or parquet floors
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Deep soaking bathtub
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Double Room, Courtyard View

1 Double Bed
151-sq-foot room with courtyard views

Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Deep soaking bathtub
Practical - Desk, iron/ironing board (on request), and wardrobe or closet
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hair dryer
- Desk
- Hardwood or parquet floors
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Deep soaking bathtub
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Double Room

1 Queen Bed
183-sq-foot room with mountain views

Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Deep soaking bathtub
Practical - Desk, iron/ironing board (on request), and wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hair dryer
- Desk
- Hardwood or parquet floors
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available

Guest Reviews

Rejane (4/5): - The hotel is old and beat up. There is better options around.
Matthew (10/5): - Perfectly located, great staff, and a vibrant Catholic clientelle made the place super special. Many thanks to Cathy on the front desk
Verified traveler (2/5): - Directions led to the summer entrance instead of winter entrance, Fecal matter marks in the toilet, hair on the bathroom floor, holes in the bed sheets, furniture very cheap and needing replaced, the shower had mold all around the caulking. But, the view to the river was good with a balcony. I asked to be moved to another room because it was not sufficiently cleaned. I was moved to a room with no balcony. This second room also had hair on the towels and bathroom floor. I took pictures to show the lady who checked me into the room again. Nothing was done about it. The tv remote was covered in dust and dust bunnies in the corners of the room and floor. I did not extend my stay and moved to another hotel the next evening. This must be an entirely different hotel in the summer, because there is NO WAY this is a four star hotel stay.
Sarah (8/5): Off Season - We went in November not knowing that mostly everything closes on October 31. The staff was very nice and the location of the hotel is wonderful. Even though we had to go through the bar/restaurant to enter it was ok. Their dinner is wonderful, not to fond of the breakfast.
JoseAnt (8/5): Muy bien situado - El hotel está muy bien conservado y limpieza excelente. En pleno centro aunque eso hace que siempre haya más ruido por la calle, que aunque no es principal tiene una gran afluència de personas
Didier (4/5): - Mauvaise insonorisation, petit déjeuner médiocre, pas digne d'un 4 étoile.
Steven (8/5): Hotel Jeanne d’Arc - Hotel location was very good for walking to local attractions and dining options and the staff was very helpful and friendly. Property was a bit worn but serviceable. Parking was convenient.
Verified traveler (10/5): - Beautiful, clean, gorgeous view of mountains! Loved it!
Verified traveler (8/5): Great locTion - The staff very very attentive and nice. Small room with a great view and very clean
manu (6/5): - we were in a part of the hotel that to get warm water we had to wait 15 minutes.the staff was friendly.
guadalupe (10/5): - No sé el motivo aún, nos dieron dos habitaciones, una triple (que era lo solicitado) y una de matrimonio. Estaban comunicadas entre ellas, con sus respectivos cuartos de baño, etc. Muy bien. Precios de los desayunos caros. Al lado, cualquier bar, mucho más económico.
Verified traveler (10/5): - The staff of hotel is very helpful and polite. It’s highly recommended, the WiFi was strong.