Tru By Hilton Louisville East Ky
Location: 11505 Bluegrass Parkway , Louisville, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Tru By Hilton Louisville East Ky is ideally situated in the Louisville East district, offering easy access to popular attractions like Louisville Zoo, Louisville Slugger Field, and Kentucky Exposition Center, all just a short distance away.
Modern Amenities
This 3-star hotel provides guests with a comfortable stay, featuring amenities such as air-conditioned rooms with flat-screen TVs, free WiFi, and a business center. The property also offers a shared lounge and a 24-hour front desk for added convenience.
Recreational Activities
Guests can unwind by playing billiards or explore the nearby attractions. Whether traveling for business or leisure, Tru By Hilton Louisville East Ky ensures a pleasant stay for all.
Book your stay at Tru By Hilton Louisville East Ky for a delightful and convenient experience in Louisville!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Pets allowed
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Wheelchair accessible
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- CCTV outside property
- Security alarm
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Secured parking
- Bulk dispenser for toiletries
Rooms Available
-
Queen Room with Two Queen Beds - Hearing Access
The quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Video
- Private bathroom
- Heating
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
- Hearing accessible
-
Room, 1 King Bed, Accessible (Roll-In Shower)
1 King Bed
369 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 55-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Phone accessibility kit
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- Closed captioned TV
- Lowered peephole/view port in door
- Shower grab bar
- Lever door handles
- Wheelchair-width doorways
-
Room, 2 Queen Beds, Accessible, Bathtub (Hearing)
2 Queen Beds
399 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 55-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair-width doorways
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
-
Room, 2 Queen Beds, Accessible, Bathtub
2 Queen Beds
399 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 55-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Grab bar in shower
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- Closed captioned TV
- Lowered peephole/view port in door
- Shower grab bar
- Lever door handles
- Wheelchair-width doorways
-
Queen Room with Two Queen Beds
This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Video
- Private bathroom
- Heating
- Alarm clock
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Room
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Video
- Private bathroom
- Heating
- Alarm clock
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Room with Accessible Tub - Mobility Access
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features heating and a TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Video
- Private bathroom
- Heating
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Room - Hearing Access
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Video
- Private bathroom
- Heating
- Alarm clock
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
- Hearing accessible
Guest Reviews
- Charito (7/5): -
- Jessica (5/5): - The room was clean No pool
- Crystal (10/5): -
- Tony (9/5): -
- Olguin (10/5): - Cleanliness above all. Staff was friendly.
- Sharon D (4/5): This felt like it was a motel and not a hotel. For the price of the rooms it’s definitely not worth it. - The location was convenient for the reason of my visit. My sheets weren’t clean and when I notified the front desk I was told housekeeping was gone for the day. This was before 4pm on May 8th. The employee did go and leave sheets on the bed. The next day I had the same request and was told that housekeeping was very busy. I went back up to the floor and approached housekeeping myself. I was given a confused and sad look. I again was given sheets to change the bedding myself. This was my first and last time staying at a Tru by Hilton property.
- Arrington (10/5): -
- John (9/5): - Breakfast was great. Location was away from our event but that was intentional. Nothing really, but I'd recommend more luggage moving carts.
- Geoff (9/5): Everything we needed but too expensive. - Had everything we needed Was way too expensive for what you get due to the derby weekend the prizes were hiked up.
- Lindsey (10/5): -
- Debbie (10/5): Great location and clean! - Great location for attending the Derby. Hotel went above and beyond. Complimentary mint Julips one night and large charcuterie board in lobby for the Derby. It was a great touch. Manager and her husband were a pleasure to talk to you as well. Hotel was clean and perfect for a 3 night stay. Thank you.
- Courtney (6/5): -
- Ginger (9/5): Great location, friendly employees, goood breakfast - Location to Hwy. 64 Nothing. Served our purpose
- Kayla (9/5): -
- Hodzic (6/5): -
- Shannon (8/5): Fun place for families. - Breakfast was good. Fun atmosphere. Walls were thin and you could hear the people in the next room clearly. Bed is very firm.
- hannah (10/5): Extremely clean environment, kind and helpful staff, and full of entertainment! - this place was fantastic! the staff was inviting, polite, patient and so helpful!
- Donna (10/5): -
- Annette (9/5): Nice staff - Very clean Toilet paper holder awkward
- Sharp (9/5): - The property was clean and surrounded by a lot of places to dine-in.
- Carmen (10/5): - Quiet and relaxing, the breakfast was amazing
- pratt (9/5): -
- Arbaba (10/5): -
- Nelson (6/5): Ok - The staff was great. The rooms were not cleaned very well.
- Lara (10/5): - I have stayed at Tru a couple of time and now look for them when booking hotels. Clean, fun, activities for children and adults. Great customer service as well. No exhaust fans in bathrooms, get really hot in there while showering. The need to leave bathroom door open to vent is a little off putting.
- Diane (8/5): -
- Jessica (10/5): -
- Christina (10/5): -
- Cecil (10/5): - Shower was wonderful. Bed was comfy. The pillows.
- Katie (10/5): - The location was great, the hotel was very clean and the staff were friendly The breakfast was a bit disappointing
- Quinton (10/5): - Everything was above Expectations I should have stayed and extra day or two. See yall soon.
- Montrail (7/5): -
- Amy (8/5): The staff was excellent! -
- Sandy (8/5): Nice pet friendly hotel - Nice new hotel, great breakfast, friendly staff, accommodating to dogs and has lots of green space for walking. The hotel has signs at the doors that say no vaping or smoking. This drives the smokers to the “pet area” where they have left hundreds of cigarette butts on the ground! My dog kept trying to eat them! There has to be a better solution.
- Lori (8/5): -
- Tracey (10/5): Very clean and convenient - Clean and great location Great location to many restaurants
- Beinborn (10/5): Would definitely stay again! I was a little skeptical about the many dogs but it was managed very well! - Friendly and helpful Easy access
- Kelly (8/5): Would stay there again - Good breakfast; rooms were clean. Convenient location
- Daniel (10/5): -
- Clent (9/5): -
- Faith (10/5): -
- Aarika (10/5): -
- Marcus (5/5): - No microwave or fridge.
- Kari (10/5): - I loved the property, all the colors made me happy The breakfast was fine, just a little more variety would be a good choice
- John (8/5): We enjoyed our time,pillows buy pillows - Clean,close to our kids,Breakfast was bonus 16:00 check in need 13:00
- Sims (8/5): - I like everushing about the hotel. it was new, clean, contemporary, lobby amenities were great! Breakfast food was cold.
- Whidby (7/5): -
- Kim (8/5): Beautiful facility, but I wouldn’t stay there again. - It was very nice. Libby area was great. Unfortunately we could not enjoy it. A bowling team and all the families took up the entire area from the time we got there at 330pm until about 1000pm. I understand it is a public area but the literally took up the whole area and was very loud. At one time we were walking through and they were being so rough on the pool table the ball flew off and hit my husband. No apologies they just laughed (high school kids) and said you hit that old man. The room was very tiny with no where to put your clothes. Not much room to move for 3 people. No microwave. Luckily we were only staying one night. I was told at check-in they needed $20 deposit for something. I asked twice what it was for but could not understand what the attendant was saying. I would not book there if I had to stay longer than one night.
- Imani (10/5): -
- Luz (9/5): Seguridad, confort y buena atención - La limpieza y las instalaciones Me pareció todo muy bueno
- susan (10/5): - Great location; very convenient to dining (Cracker Barrel). Comfy beds. Great shower and toiletries. Breakfast was great. Need to also provide sugar free syrup to go with pancakes.
- Kelly (10/5): An excellent choice in a fun, funky package - For me, the value of Tru was in the details beyond the baseline you would expect from a mid-range hotel, such as cleanliness, quietness, a comfortable bed, staff friendliness, etc. Thoughtful details raised the hotel's profile for me. For example, its decent gym offered a filtered-water station. The milk in the yogurt at breakfast was from pasture-raised cows. The bathroom had refillable mounted squeeze bottles of hand soap, shampoo, conditioner, and body wash -- to reduce the plastic waste of all those tiny individual bottles that hotels normally offer. Add to that things like sound-muffling pods in the lobby for those who want to read, study, or work on a laptop, plus foosball and pool tables and fun and clever signage, and you have a hotel that is as thoughtful and playful as it is clean and comfy. Only one thing bothered me, and that was the logos on the home screen of the room TV that seemed to imply you could get Netflix or Peloton programming in your room. But it seemed that this was only if you already had a personal account and your password. The hotel was not offering the programming for free -- unless I misunderstood the setup. It was providing just the easier, clickable entry to your personal accounts. That set up an expectation that was disappointing, as I have neither Netflix nor Peloton accounts but would have liked to try both during my stay.
- Teresa (10/5): The front desk lady was GREAT!! - The free breakfast offered a good selection. The front desk was very friendly and offered a perfect suggestion for dining. The sausage gravy was cold and we had to heat it in the microwave. We left two brand new tubs of Sanders Chocolate covered caramels (one milk Chocolate and one dark chocolate), a brand new bag of Brookside chocolates, and half a bag of Hershey nuggets. When I called, I was told they didn't find them and if they had, they would've thrown them away. It was about $60 worth... I don't believe they didn't find it.
- Kane’ah (8/5): -
- Catherine (10/5): Just what you need on the road - Breakfast was great; clean and comfy; just what you need on the road. n/a
- Betty (10/5): -
- Megan (7/5): - Good location, newer.
- Judith (9/5): Great location. Bed was very comfortable! Nice amenities. - It was clean and had good amenities. The staff member that checked me in was not very kind.
- Thomas (8/5): Gerne wieder - Sehr gute Lage und alles im Hotel in einem sehr guten Zustand. Dusche und Wasser zu heiß. Ließ sich nicht regulieren.
- Kristan (9/5): -
- Sandra (10/5): -
- John (10/5): Very nice - All was great. The hotel was fine no issues
- Amanda (8/5): -
- Marianne (10/5): Safe, clean hotel with a friendly staff but far from downtown. - Helpful staff, clean with ample amenities. Pretty far from downtown and other sites in the area.
- Sue (7/5): - Light switches hard to find.
- Zion (5/5): - The lobby was nice and they had a good breakfast. Check in took forever. The room was very congested and hard to move around in.
- Keianna (10/5): -
- Wenlong (9/5): -
- Wenlong (9/5): -
- Aljoscha (1/5): Sucked - We had booked the stay with booking.com with breakfast included . When we got there we were told that breakfast was not included and we would have to get with booking.com and that it is not their problem. We had to pay about 120 extra for breakfast . We pre-paid the stay with booking.com. We checked out and there was a 0 balance . After getting home we found a 1 dollar charge and a 390,05 dollar charge on outer credit credit card charged after our stay by this hotel. The one dollar charge was refunded but not the 390,05 charge has not been refunded and we have dispute this charge with the credit card company. What ever information this hotel publishes on booking.com should be honored at the hotel . Booking does not change their information. Shane on you. Personnel unfriendly and lots of attitude after they found out we booked with booking.com
- Shelly (10/5): It was a good stay and we enjoyed it. - We enjoyed the pool table and games in the lobby. It was unusual to have no carpet, but helped with the wheel chair situation. It would have helped to have a little larger room for wheel chair access.
- Manuela (9/5): -
- Janis (10/5): Will stay again and definitely recommend to friends and family. - Best breakfast we’ve ever had. My husband especially liked the biscuits and gravy. Better than some breakfast restaurants. And an awesome variety! Room was a little small and nowhere to sit besides desk chair. But bed was super comfortable!
- Shaahidah (3/5): We stayed at this location twice before, we will not be returning. - The room was clean. The location is good. The Tv did not work. Staff took an hour to fix it. AC did not work despite making the adjustments on thermostat. Day shift was attentive however night shift was not. When we arrived the Elevator would not stop on the second floor. The Issue was fixed by morning. Breakfast ran out of Bagels.
- jesse (1/5): Would never stay here again because of the room size and the beds. Very unfortunate! - I loved the location! It was very clean. Staff was nice when approached. The rooms are super small. The bed was the most uncomfortable bed I have ever slept on. Ruined the whole weekend honestly.
- Dominic (10/5): -
- Jeff (10/5): - Very clean. Staff super friendly and helpful. Quiet
- Grizzle (8/5): -
- Haim (8/5): Very minimal furniture clean and effective -
- Bethany (10/5): - Laid back and fun atmosphere I have no complaints.
- Jesse (9/5): -
- Daniela (8/5): -
- Kathryn (7/5): -
- Monika (10/5): -
- Steve D (7/5): Decent but overpriced - Staff was helpful and overall our room and the lobby were clean. We used the social area in the lobby a lot. Staff helped make things fun there! Prices were inflated because of the music festival. Past reviews said the breakfast was exceptional, but I thought it wasn't that great. We were there three days and there was little variety and the quality was average at best. Some of the bench seats in the lobby had old stains on them...kind of icky.
- Jordan (10/5): -
- Steve D (8/5): - Staff was friendly and helpful. We spent lots of time in the lobby socializing and that was nice. Rooms were comfortable and clean. Prices were inflated because of the festival in town. The cushions on some of the seating areas in the lobby had old stains on them. A lot of other reviews said that the breakfast was good, but it was pretty basic by hotel standards.... Not much variety over the 3 days we were there. Also, we were hoping to watch the football game in the lobby but since the NFL put it on Prime, the hotel wasn't able to get it. Rooms were decent but not worth the inflated price.
- Banks (10/5): -
- James (2/5): - At check in the clerk demanded a payment for “incidentals” or she couldn’t give me a room key. I asked the clerk what were the incidentals and she had no answer. A clear attempt to rip off the customer.
- David (4/5): - I had a swarm of ants in the room, got a can of bug spray from the front desk and sprayed the seam between the counter and shelve. They offered me another room, but I stayed put. But then the door to my room wouldn't lock, they spent 45 mins trying to fix it, so I suggested they move my room, which they did (not an upgrade)...whole thing took 1 hour and I missed my appointment. I had the 'do not disturb sign' on my door, yet housekeeping knocked on my door and said, 'housekeeping!'. Over priced. Tiny, tiny, tiny room, 231 sq ft. No microwave in room, and the one they have in the lobby area is almost on the floor - instead of on top of a counter. You have to get on your knees to use it. No coffee maker in room, but they have coffee in the lobby that is either hot or warm depending on the time of day. Minimal shelf & desk space in room, difficult to use a laptop. Internet speed test measured 10.48 Mbps download, 9.94 Mbps upload. Breakfast is basic and ok, but they don't refrigerate the cream cheese as required, which is a health issue. Staff at front desk is reasonable. Location is mixed - on the outskirts of Louisville but there is also a lot of traffic on Blankenbaker. Avoid the highways and take the back roads whenever possible. The deposit for incidentals is only $20. During my stay - plenty of parking, overall felt very
- Moss (8/5): -
- maria (10/5): -
- Sandra (10/5): Comfortable Clean Convenient - Nicely maintained, convenient access from highway, 10 minutes from shopping, and BEAUTIFUL walking trails nearby. We did have a little trouble with ants
- Brenda (10/5): Would stay again for sure! - Easy to get to and beautiful hotel.
- Krista (10/5): - Coffee and tea 24/7. Friendly staff. Water bottle filling stations. Clean and welcoming!
- Richard (10/5): -
- Scott (10/5): -
- paul (7/5): - Grabbed while traveling. Clean
- Trip (10/5): Surprises around every corner. - Everything about my stay was excellent. This was by far the nicest property I have stayed at. The breakfast was great, with the food choices changing daily. What a surprise. The staff couldn't have been more helpful and friendly. You have done an excellent job creating a great place for people to stay.
- Dennis (10/5): - Great place to stay for an overnight trip
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