Homewood Suites By Hilton Ottawa Kanata

Location: 900 Great Lakes Avenue , Ottawa, ca

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Grocery deliveries
• Wheelchair accessible
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Golfing on site
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Swimming nearby
• Electric bicycle charging station

Rooms Available

• One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking

  Each guest studio or suite features a kitchen with a full-sized stainless steel refrigerator, two-burner stovetop, microwave and dishwasher. Guests can relax on the sofa bed and watch the HDTV. The bathroom features either a bathtub-shower combination or stand-alone shower.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Toaster
  • Sofa bed
  • Cots
  • Feather pillow
  • Privacy curtain

• King Studio - Mobility and Hearing Access/Non-Smoking

  Each guest studio or suite features a kitchen with a full-sized stainless steel refrigerator, two-burner stovetop, microwave and dishwasher. Guests can relax on the sofa bed and watch the HDTV. The bathroom features either a bathtub-shower combination or stand-alone shower.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Toaster
  • Sofa bed
  • Cots
  • Feather pillow
  • Privacy curtain

• King Studio Suite - Non-Smoking

  Each guest studio or suite features a kitchen with a full-sized stainless steel refrigerator, two-burner stovetop, microwave and dishwasher. Guests can relax on the sofa bed and watch the HDTV. The bathroom features either a bathtub-shower combination or stand-alone shower.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Toaster
  • Sofa bed
  • Cots
  • Feather pillow
  • Privacy curtain

• Two-Bedroom Suite - Non-Smoking

  Each guest studio or suite features a kitchen with a full-sized stainless steel refrigerator, two-burner stovetop, microwave and dishwasher. Guests can relax on the sofa bed and watch the HDTV. The bathroom features either a bathtub-shower combination or stand-alone shower.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Toaster
  • Sofa bed
  • Cots
  • Feather pillow
  • Privacy curtain

• One-Bedroom King Suite - Non-Smoking

  Each guest studio or suite features a kitchen with a full-sized stainless steel refrigerator, two-burner stovetop, microwave and dishwasher. Guests can relax on the sofa bed and watch the HDTV. The bathroom features either a bathtub-shower combination or stand-alone shower. .

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Toaster
  • Sofa bed
  • Cots
  • Feather pillow
  • Privacy curtain

• King Suite - Mobility and Hearing Access/Non-Smoking

  Each guest studio or suite features a kitchen with a full-sized stainless steel refrigerator, two-burner stovetop, microwave and dishwasher. Guests can relax on the sofa bed and watch the HDTV. The bathroom features either a bathtub-shower combination or stand-alone shower.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Toaster
  • Sofa bed
  • Cots
  • Feather pillow
  • Privacy curtain

Guest Reviews

• JoshyDH77 (10/5): Great Hotel in Kanata, Ontario - The Rooms were very Clean, and updated. All of the Hotel Staff were warm and welcoming. They made the business trip an A+ in my books.
• Ramon (10/5): - Everything None
• Josee (9/5): - le déjeuner etait bon mais les oeuf brouillé un peu moins trop baveux pour moi
• Meighan (10/5): -
• 104anyap (10/5): Great Experience! - Amazing service from hotel staff, clean rooms, and very welcoming atmosphere! Every time we stay here we are never disappointed as staff goes above and beyond to ensure comfort.
• Louise (9/5): Séjour très agréable - Tout était parfait Rien
• Gertrude (10/5): Very nice - Very nice Beds
• Kristie (10/5): - Large rooms very clean
• Beth (9/5): - We enjoyed the free breakfast. Would have been good to have take away containers to bring up to the room. The shower was good and so were the blackout curtains. Our room faced the parking lot so we heard a lot of noise outside. We would have liked a night light in the bathroom. The bed was too close to the bathroom.
• Nathalie (10/5): Fantastic Stay and highly recommended! - This hotel exceeded our expectations. It was extremely clean and everything seemed pretty new. The rooms were very large and had a full kitchen. The breakfast was quite good! My kids also enjoyed using the pool. Staff were very friendly. N/a
• Lori (7/5): - Too expensive. Breakfast just ok
• Klara (8/5): The staff welcome made for a pleasant stay. - The staff are very friendly, welcoming professional. Good location for my purposes. Experienced noise problems from other guests, both the room next door and young teens in the hallways late at night. Reception was very apologetic. Breakfast is very repetitive. Plastic cutlery & paper plates still being used.
• P8474NRmarieb (2/5): Don't stay here - Started as soon as you walk in and are hit with such strong perfume scent that overpowered the entire main floor - that for anyone is strong, but for me someone with a scent allergy it was absolutely aggressive and induced an instant reaction- so forget being able to go for breakfast in the lobby. Scent free public places is a real thing to avoid discomfort for those with asthma and allergies. Instant regret staying here The rooms were ok, the customer service was awful. We called down for a cot, there was no answer at the front desk then when we got a hold of someone they said yes, 2 hours later we called looking for the cot and no one knew what we were talking about. Had to ask again - the brought it. Called in the morning for toilet paper, no answer, went down to front desk no one there - looked like manager and employee outside cleaning their car - called 4 more times finally asked for toilet paper no one brought any. Went back to front desk to request some asked it be brought into our room as we were leaving for a few hours asked for more towels, dish washer tab too - nothing was in our room when we got back. Called no answer went back down again workers outside taking pictures of a now really clean car looking like getting ready to sell- get use of their work hours- still no toilet paper - asked for the 5th time and complained and finally got toilet paper - still no towels or dish washer tab though. Breakfast is weak - all throw away paper plates and plastic spoons and forks - food is not good barely warm - cold coffee, zero customer service
• KINGSLEY (10/5): Very good - Location very clean Breakfast options was very poor
• Brian (9/5): - Great location , a little over priced for a hotel.
• Julie (8/5): - Nous avions une suite c’était parfait pour nous Les lits sont très mou et le divan lit n’est horrible aucun confort
• Rafik (8/5): -
• Emmanuel (10/5): -
• André (10/5): -
• B8071ZIfrankb (10/5): These rooms are HUGE ! Great stay. - Clean, spacious rooms. Good breakfast with plenty of options. Very friendly, accommodating, staff. Would definitely recommend !
• Stacy (10/5): Nice weekend away - The hotel was easy to find and had plenty of parking. The staff were very nice. The room was large and spacious. The bed was comfortable. The breakfast was very good. We were located on the ground floor which was convenient, however we had to keep the blinds closed at all time because you could see into the room and people parked right outside the window. Perhaps a better privacy curtain would be an option. There were ants in the room which was strange for the season considering it’s March but maybe because it was a ground floor room.
• Peter (8/5): War ein sehr schönes Hotel - Geräumige Zimmer mit Balkon Man darf neben dem Hotel nicht rauchen und am raucherplatz kann man sich bei Schnee und Regen nirgendwo unterstellen
• X3213IVdavids (10/5): Good location. Good price - Good location for proximity to Canadian tire centre. Spacious rooms as well. Would recommend
• Milana (9/5): -
• Cabatay (10/5): -
• Luana (10/5): -
• Walter2001 (9/5): -
• CA58 (10/5): Business trip to Ottawa - Room was clean and comfortable and very generous in size. Greeted at front desk with two bottles of water and a snack. Hotel common areas were clean and well appointed.
• X8280KL_ (10/5): Good! - It was very comfortable and clean in every aspect. We were able to cook meals without any difficulty for our three children, and it was great that grocery stores and shopping areas were nearby. The only downside was that the swimming pool was under construction, which was a bit disappointing.
• Teall (8/5): - Parking was convenient, staff was friendly and accommodating. Also knowledgeable about the area Communication about the emergency closure of the pool wasn’t ideal, but didn’t impact the overall trip.
• Eric (9/5): - Emplacement et dejeuner Tv defectueuse
• Kaven (8/5): - Emplacement , propreté , grandeur des chambres Nous avions choisi cette hôtel car il avait une piscine et finalement celle-ci était fermé et personne nous a avisé car malheureusement nous aurions été ailleurs car nous avions des enfants avec nous !! Même pas de rabais ni de crédit rien a été offert !
• Coulas (7/5): Spacious hotel but the pool is closed. - The location and the room was spacious. We picked this hotel because of the pool and location. It was closed making that a disappointment.
• denis (8/5): bon petit desjeuner belle chambre bien equiper - bel emplacement piscine fermer
• Doretha (10/5): - Large room and comfy room, the kitchenette was well equipped. Modern and new Furniture
• Hiu Chi (9/5): -
• Farzana (8/5): Amazing - Accessible, free shuttle and calm Slight confusion in the beginning for booking but they settled it afterward
• Laurence (10/5): -
• Anya_Butko (10/5): Outstanding Service at Reception - We are staying at a very nice hotel, but I especially want to highlight Patrick at the reception. He is absolutely amazing — professional, supportive, attentive, and genuinely caring. Patrick went above and beyond to make our stay comfortable and truly enhanced our overall experience. Thanks to him, our stay feels even more special. 10 out of 10 — outstanding service!
• Trip66006803103 (10/5): Work stay. - Great clean hotel. Hana at front check in was great to deal with. Will stay again next time in Ottawa.
• Kelly (8/5): -
• nathalie (9/5): -
• Damilola (9/5): -
• Alevtyna (10/5): - comfort, location breakfast, poor choice
• N4635XSrobertl (10/5): Amazing - Great location,front desk very professional and courteous. Very clean,and comfortable. Will be back for sure. Love the location near the canadian tire centre
• Hosny (9/5): -
• Rachel (9/5): Good experience and nice stay - Heated salt-water pool. Room was spacious and clean. Full fridge in room. Large indoor gym. Good breakfast. We were pretty happy all around. An earlier check-in would be nice as 3 pm is very late in the day.
• kathie (10/5): Don’t hesitate to book in this hotel - One of the nicest hotels that we have ever stayed in. Partner even too pictures to show friends and family. If there is ever a deal like this again, we will jump on it Absolutely everything was PERFECT
• hiep (10/5): - The reception staff was nice. The room was clean. Breafast was very good. We were happy with our stay.
• abdellah (7/5): Satisfied, mais pas beaucoup de choix en petit déjeuné - Le confort, le calme, la propreté Le petit déjeuné
• Heather (10/5): - Fully outfitted room - so large! Did eat breakfast every morning as it was hot and fresh, best scrambled eggs!!!!
• kathleen (8/5): - My only complaint would be the washers and dryers need to be cleaned
• Kim (9/5): Lovely Hotel & in a great location for visiting the city - The rooms were both very clean & comfortable. Breakfast was really good, a nice selection of hot & cold foods The beds were really comfortable but the pillows were hopeless! This trip we have stayed in several Hilton associate hotels & the pillows were much too soft!
• Klara (8/5): - Had a nice quiet room this stay.
• Dale (10/5): - Large clean room, friendly staff.
• sandra (10/5): - Excellent staff and big room with lots of amenities
• Peter (6/5): It was ok. It was better in previous stays. - Ok AC was extremely noisy. We tried to open windows at night to get some cool outside air but a refrigerated truck and trailer was running outside, so we got noise and exhaust fumes. It was moved eventually as we complained. But AC was still very noisy.
• Audry (10/5): - Great location and breakfast options
• Sakkejha (10/5): Excellent - Staff were amazing, Sarah was friendly and helpful and accommodating
• Cynthia (10/5): - Staff was great, room large and comfortable. Great location not far from Ottawa city center.
• Anthony (10/5): - Very close to shops. Hotel and room were both very clean although pillows and hide-a-bed were not comfortable.
• Gordon (10/5): - Comfortable bed and room. Good breakfast.
• Marian (10/5): - Friendly staff, good breakfast, clean spacious room.
• Ron (2/5): - Unfortunately I won't be looking for rooms at this property any longer. I made a guaranteed reservation being that I travel every month to Kanata but this time my plans were altered and although I tried to negotiate for a change of dates in my reservation they still charged me for the entire stay - $800 out of my wallet into their petty cash. Client service is a big thumbs down.
• Tracy (10/5): - The hotel is simply gorgeous with incredibly spacious rooms and mattresses that are fabulous and comfy. The only area that the hotel could improve on is in the breakfast bar where some healthier no sugar options should be offered. How about plain Greek yogurt? The chia seed pudding and overnight oats were a welcome option until I tasted them and realized they were made with sweetened oat milk and honey. Travellers can add sugar, but there is no way to take it out! As a healthy eater, it is frustrating to have to take my own food everywhere I go. Please consider revamping your buffet to include a few selections that are not loaded up with sugar!
• Stephen (10/5): - Great private walking area for pets. Staff were great, friendly, and always polite. Rooms were comfortable and felt like home during our extended stay. The daily breakfast was amazing with a continuous changing menu for variety.
• lisalG8375GL (10/5): Awesome group cycling trip experience - I had the pleasure of working with the Kanata Hilton to plan a bike trip for 20 people. From the initial contact through to the little details during our stay, the experience was excellent! A great place for a large group of cyclists to enjoy the fabulous trail system Ottawa has to offer!
• Lei (10/5): - Room is big
• Elena (10/5): Great stay overall. - Everything was great!
• Erica (10/5): - Clean and friendly. Good location
• akoua (8/5): - Family friendly
• Gabriella (8/5): - A very comfortable and convenient hotel. Staff were very responsive, and the facilities good. Breakfast was alright though we were very disappointed not to see neither recylcing nor compost at the breakfast buffet.
• Hui Ying (10/5): Love the stay and will come back again next visiting Ottawa. - The suite was very clean and spacious. Kitchen were well equipped. Breakfast was good the restaurant was not crowded for the two days we stayed. We were able to enjoy breakfast at our own pace. Everything is good.
• Ian (10/5): - Arrived to find that they had upgraded us. This was a big surprise. The room and staff was fantastic
• Jose Roberto (10/5): - Wonderful place, great staff, and Manager is a very kind person. When you arrive, Roman makes a difference in this location. His great attitude, kindness, and hospitality is unbeatable. He always find a way to help you and resolve any problem. At night shift, Prit is a great invaluable employee in this location. She is always ready to help and serve. Congrats to the whole team! Roberto*
• Elaine (10/5): - will return
• mengdan (10/5): -
• Patricia (10/5): - Pet friendly
• Penny (8/5): - I liked the location, close to the outlets. The room was clean and spacious, would definitely stay again.
• ZMZ (8/5): - Good
• Murray (8/5): - Good breakfast and friendly staff.
• 144milac (8/5): Average nothing exceptional - We stayed for 3 nights at this location in Kanata. The location was good, the room was clean. The staff at the reception could have been more knowledgeable and attentive. The air conditioner unit was so noisy in the room that we had to turn it off at night to be able to sleep.
• Liza (10/5): - All the staff are very attentive specially Sarah ,
• Imtiaz (10/5): - Clean, spacious, beds are comfortable as well.
• B808PSjeffj (10/5): Sarah was awesome! - Amazing facility! Rooms were phenomenal. Highlight of the stay was Sarah at the front desk - no matter the time of day or night Sarah was always cheerful and super helpful!
• Michelina (10/5): - Fantastic staff, great breakfast. Clean pool facilities.
• vfeugenio (10/5): Perfect hotel to stay in Ottawa! - Amazing experience, in every way! Quick check in, Staff so nice, helpful and kind! Special thanks to Sarah, so kind! Room very spacious and clean, mattress and pillows very comfortable, kitchen totally equipped with all we need and, finally bathroom so clean and renovated.
• John (10/5): - Great hotel, spacious room, clean and comfortable. Staff friendly and helpful. Breakfast was basic but included for free so can't complain. Parking was easy to access and we always found a space. Shopping and dining options available a short drive away. Would stay here again.
• 302nathanm (10/5): Can't wait to come back - Amazing Service at the front from Sarah and the room was spacious and clean. The pool was warm and the kids loved it. Fantastic experience all round.
• Leanne (10/5): - Wonderful, friendly staff. Room was perfect for our family.
• Kerri (2/5): - We had booked a 2 bedroom suite. Upon checkin, we confirmed this. The reception staff said “no, you have a 1 bedroom suite”. I said “no. Booked and paid for a 2 bedroom.” Then he faffed around like it wasn’t available or clean (well after the check in time). Finally got the room we paid for, but how sneaky to just downgrade our paid reservation. Plus the pool was closed and we weren’t notified until check in. The surrounding area is completely under construction. Stay elsewhere.
• Louise (10/5): - Spacious and updated rooms. Great location.
• Jimmy (8/5): - Très très très spacieux! Tous était en place pour avoir un beau séjour pour moi et toute ma famille. Malheureusement, la piscine intérieure n'était pas disponible pour des raisons de maintenance. Toutefois, on nous a proposé d'utilisé un piscine publique au frais de l'hotel.
• Richard (6/5): - This location could have at least change their breakfast menu more frequently instead of the same menu for the whole week that we were there.
• Thomas (9/5): - Good Pool doesn’t work
• 30alainas (8/5): Perfect for the whole family - We had a wonderful stay at Homewood Suites by Hilton. Check in and out were both with Sarah and she was wonderful, with special treats for the kids. She was very helpful and friendly. The room was perfect except for the following challenges that proved to be very inconvenient Limited cutlery No scissors All taps and faucets dripped (so annoying for sleeping) Kitchen sink drain plug didnt work so we had to use the dishwasher for only a couple of dishes. And only were provided a single dishwasher soap tablet Our stay was in the two bedroom family suite. Lots of room for our family, and the pool was great. We would stay again but for the price paid, we definitely expected more attention to detail
• Zoran (10/5): - Ni
• Y8298AXsamanthat (10/5): Great space, great staff, great service - Always a clean, enjoyable space. Breakfast was good and the location is great, not too noisy but near enough to a lot of restaurants. Sarah at the front desk was amazing, very friendly and accommodating. My only criticism is that I wish they wouldn't list the evening reception as an amenity when it only happens on Wednesday and that's not really a frequent day for travel but I assume that's a website issue and not a location issue. All in all 5/5 great place to stay
• Arzu (2/5): - Never again!
• Alexandra (6/5): Poor breakfast otherwise great hotel - The breakfast was very poor. The eggs were not scrambled eggs, had a bad taste and were almost inedible. I ate out most breakfasts as a result. I won’t stay again due to the sub par breakfast. Homewood on West Hunt Club had a delicious fresh breakfast, so Kanata was a big disappointment.

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