The Mercantile Hotel New Orleans
Location: 727 South Peters Street, New Orleans, Louisiana, 70130, New Orleans, US
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Amenities
Experience complimentary wireless internet, concierge services, and an arcade/game room. Satisfy your cravings at the snack bar and unwind at the bar/lounge.
Featured Amenities
Benefit from a business center, dry cleaning service, and a 24-hour front desk for a pleasant stay. Enjoy a daily continental breakfast from 7:00 AM to 10:00 AM.
Individually Decorated Rooms
Relax in one of the 90 guestrooms with kitchenettes, flat-screen TVs, and free Wi-Fi. Embrace comfort with safes, desks, and essential amenities for a cozy stay.
Begin your New Orleans adventure at The Mercantile Hotel - where convenience meets comfort. Book now for an unforgettable experience!
Important Information
- Only registered guests are allowed in the guestrooms.
Policies
Check-in: 03:00 PM - Anytime
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Newspapers in lobby (surcharge)
- Arcade/game room
- Free WiFi
- 24-hour front desk
- Luggage storage
- Continental breakfast
- Concierge service
- Elevator
- Arcade/game room
- Free breakfast
- Safe-deposit box at front desk
- Smoke-free property
- Snack bar/deli
- Free continental breakfast
- Newspapers in lobby (surcharge)
- Art gallery on site
- LED light bulbs
- Recycling
Rooms Available
-
Suite, 2 Queen Beds
2 Queen Beds
Individually decorated room
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and heating
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wheelchair accessible
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- No rollaway/extra beds
- Separate bedroom
- Bedsheets provided
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
-
Suite, 2 Queen Beds, Accessible
2 Queen Beds
Individually decorated room
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and heating
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wheelchair accessible
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- No rollaway/extra beds
- Separate bedroom
- Bedsheets provided
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
-
Executive Suite, 1 King Bed
1 King Bed
640-sq-foot room with city views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and heating
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wheelchair accessible
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- No rollaway/extra beds
- Separate bedroom
- Bedsheets provided
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
-
Suite, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
520-sq-foot room with city views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and heating
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wheelchair accessible
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- No rollaway/extra beds
- Separate bedroom
- Bedsheets provided
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
-
Suite, 1 King Bed with Sofa bed, Bathtub
1 King Bed and 1 Double Sofa Bed
520-sq-foot room with city views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and heating
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wheelchair accessible
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- No rollaway/extra beds
- Separate bedroom
- Bedsheets provided
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
-
Suite, Multiple Beds, Bathtub
2 Queen Beds and 1 Double Sofa Bed
640-sq-foot room with city views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and heating
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wheelchair accessible
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- No rollaway/extra beds
- Separate bedroom
- Bedsheets provided
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
-
Suite, 1 Queen Bed with Sofa bed, Bathtub
1 Queen Bed and 1 Double Sofa Bed
415 sq feet
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and heating
Accessibility - Wheelchair accessible
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wheelchair accessible
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- No rollaway/extra beds
- Separate bedroom
- Bedsheets provided
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
Guest Reviews
- Elizabeth (10/5): - Great time
- Kristen (10/5): - We had clean rooms and a perfect spot for our family cruise.
- Greg (10/5): - I really enjoyed my stay. Everything was very nice.
- Steve (10/5): - Great customer service.
- Susan (10/5): - Great location & clean very nice staff
- Jason (8/5): - Solid vibes all around. Record players in rooms are a nice touch, however ours didn't work. Very enjoyable stay
- Anita (10/5): - This is an older boutique hotel. Bit it was lovely. Clean, SPACIOUS. It was walkable to Canal, Bourbon Street, Magazine st and the River walk. The safe was lovely and attentive and they give an adequate continental bkfst with DELISH coffee as well. I would most definitely stay here again.
- Jane (10/5): - Big room, safe, yummy free breakfast, water gets really hot
- Katie Marie (10/5): - Staff was very friendly and helpful. The trolly is a short two block walk.
- Margeaux (4/5): - There were plumbing issues, the elevator was not working, carpet smelled, and walls, and elevator look run-down.
- Mark (10/5): Mercantile is great! - Great room, helpful and engaging staff, nice location!
- Gawain (10/5): - Everything was lovely from check in to ease of departing…
- Elle (8/5): - Bedding was cool.
- Christopher (10/5): Enjoyed New Orleans - The Mercantile Hotel is located in the heart of the business district. It is also in an area where all the restaurants, casino's, and 6 minutes from bourbon street. The staff was courteous the rooms are spacious. VIP parking is also a plus. This will be my go to spot whenever I visit New Orleans again.
- Sonya (10/5): - Just a little bit to cold turn a/c down
- Crystal (6/5): - The hotel was decent. I didn't like the limited parking.
- Donald (10/5): - Will be staying here again.
- Manual (2/5): - My room had the bedroom door missing. TV in the living room didn’t work and when I showered the water cut completely off while showering and when it came back on the pressure was extremely low. My room number was 846.
- Lisa (10/5): - I liked the record player and records in the room.
- Capri (10/5): Nice Place to Stay - The staff at The Mercantile are fantastic from the very welcoming and helpful front desk staff to the breakfast dining room staff. It is great that the rooms are suites, and for the first time since I have stayed here before, I played the record player. It's also nice to see that the Warehouse district has certainly built up, and there are many restaurant options within walking distance.
- Ariane (8/5): - We did a staycation for one night after our wedding. We enjoyed the room, valet, front desk, and the continental breakfast!
- Brandon (4/5): Okay. Only one ice machine in for all the floors - There was only one floor that the ice machine worked. It was a weird scavenger hunt. FYI 9 th floor. Condition of the room was just okay. Room was spacious.
- Diana (10/5): - Love the layout of the room and the unique thing was the regular player
- Adam (8/5): - A good option in NOLA
- Laura (10/5): - We had a wonderful Stay
- Paula (10/5): Mercantile Hotel - The Mercantile was a great place to stay, very good staff, clean room great breakfast that was included
- Elizabeth (10/5): Excellent Stay - Very clean, comfortable room with real coffee mugs and cool record player. Loved all the little details and decorating which honored its history as a sugar factory. The breakfast was very good. And the staff excellent!
- Michael (10/5): - Nice
- Rachel (6/5): - Air conditioner was terrible- even when asked to come fix it.
- Chance (10/5): - Everything was great!
- Verified traveler (6/5): Poor service - Front desk people were rude and inconsiderate. TV channels didn’t work.
- Andrea (10/5): - Wonderful
- vanessa (10/5): Sundays in Sunshine - The employees are very accommodating. Never have a bad experience at this hotel. Traveling nurse and they have never failed me at their exceptional hospitality.
- Carmen (8/5): Will book this one again! - Convenient and quiet. The room was very cold, even with the unit turned off, but there were plenty extra blankets in the closet. The record player and old jazz LPs were a wonderful surprise. We immediately put one playing and enjoyed the ambiance.
- Jose (10/5): - The room was quiet and clean, great for a restful sleep; major areas of interest at a walking distance.
- Carmen (10/5): - Todos muy amables, muy buena la estadia, super buena localizacion, las muchachas del area de la comida en el desayuno y las de limpieza una belleza de personas. Recomendado
- Esmeralda (8/5): Nice view - The room was clean and so roomy. I did like the brick look and the view.
- Stan Davis, (8/5): - The hotel was quiet during the one night I stayed there. The suite was quaint but perfect for my solo stay. The building is “historic” as are most of the buildings in this area, and the staff was friendly and helpful. The hotel also offered free breakfast which consisted of grab and go options like fruit, muffins, tea and coffee.
- William (8/5): - The hotel was nice and close to all attractions.
- Marvin (10/5): - Great location and breakfast
- Elizabeth (10/5): - Stayed here prior to Labor Day. I enjoyed walking about, sight-seeing, and dining out. The room had a separate living area complete with a turntable and records. There was a little bar complete with microwave and mini-fridge. Also a bar sink that came in handy. The bedroom was so quiet at night. There wasn't a view but the quiet was so nice and the bed so comfy. The front desk was so helpful.I would stay here again.
- Katie (8/5): - The room was nice and spacious! It held our party of 6. It was perfect. Although, room service never came by the 3 full days that we were there. Unsure if that was something we had to request or not. But would recommend!
- steven (10/5): 2 night stay - Way above and beyond service, price, location. The location has a continental breakfast listed but it's really more than that: real scrambled eggs, bacon, potatoes, variety of breads, yogurt, fruit, andvreal OJ: not that fake crap a lot of hotels serve. Wonderful/personable service
- Quentin (8/5): - I honestly loved this place, with the exception that the free breakfast was mediocre at best - the first day we stayed, the eggs were okay, but after that they were inedible. The other items were okay, the breads were sometimes stale. I don't know if that would be different in the busy season, when things are being refreshed more often. Other than that, everything was great and it's in a perfect spot for what we needed, so we will happily stay there again and just plan to eat breakfast at the crepe place around the corner instead.
- Danielle (8/5): - I had a single room on the 2nd floor. The room has great except that the shower water was not hot. Each time I took a shower. The water was lukewarm or cold. Other than that, I think the hotel is great! The room and property was clean. The room comes with a fridge and I think a microwave. There was also a sink, in the living room/ entrance way, as soon as you walk in your room. Walking distance(2 1/2) blocks from the convention center, and Starbucks and maybe 3-4 blocks from the outlet mall which is right by the river. I did walk from the hotel to the start of french quarter (10min/15min walk). It’s do able. Overall I would book this hotel again
- Laura (10/5): - The Guest Services were amazing. The front desk team very helpful. I think they were my favorite part of the hotel. I definitely recommend.
- tomeka (10/5): Excellent and very excited - Me and my family had a great stay hopefully will make this my go hotel when I am in the Nola
- Natalie (10/5): Cant wait to come back! - The hotel was amazing and super clean! Views were amazing. From the front desk staff to the breakfast cooks, everyone went above and beyond. Even the valet service was fast and professional.
- Marshall (10/5): - Was clean breakfast was great staff was very helpful
- Kassandra (10/5): - Love the view & area close restaurant’s near by.
- Heather (10/5): - Love the location and this sweet hotel.
- Billie (10/5): - Overall a great stay. Some suggestions: 1)some type of hangers for towels near shower 2)more secured microwave (slipped off refrigerator when trying to open door) 3)more bar hours throughout week 4)more coffee for room (ask for regular and they were out)
- Suzanne (8/5): - Record player in our room with records.
- Lorraine (10/5): - Perfect location for those wanting to access the Convention Center and French Quarter. Easy walk for both.
- Marcia (10/5): - Great staff
- moises (10/5): Good night sleep! - Clean comfortable room, well insulated from the noise and action outside as it is in a busy area.
- Jennifer (10/5): - Great location! Easy to walk to attractions and dining!
- Keisiah (8/5): - Spacious, charming and convenient.
- Alex (8/5): - I came into town for a wedding and had a two nights stay. All my needs were met. I will be staying here again.
- Selina (8/5): - good.
- Leo (10/5): - Great location, easy street parking (at least in July), friendly staff
- Gail (10/5): Great stay - Just an overnight stay but it was a great, kinda of rustic feel, would definitely stay again
- Tansheba (10/5): - Beautiful property! Walkable to downtown, Bourbon St., Canal St. , Eating and Shopping.Nice staff .
- James (10/5): - The welcoming staff were courteous. The hotel breakfast was tasty and plentiful. The French Quarter was in walking distance. The hotel room was apartment size and wonderful. I would stay at the Mercantile again and recommend others as well. Great stay!!
- Kimberly (10/5): - Very unique, old feel. Rooms were nice with plenty of space.
- Sophia (10/5): - Great hotel
- Steve (10/5): - STAFF AT THIS HOTEL IS EXCELLENT
- Alexis (8/5): - Beautiful Place , Close To A Lot Of Restaurants & The Riverwalk . Shower Could Have Been A Little Cleaner But The Workers Were Really Nice
- Mario (10/5): Must stay - My favorite hotel with a amazing staff ✅✅✅✅✅✅✅✅✅✅✅✅✅
- Karen (10/5): - Very clean and easy check in process. Close enough to walk anywhere.
- Gregory (8/5): - Hotel was convenient to everything. One issue was the water in the shower would not get hot. We choose valet parking,but at checkout it took over 35 minutes to get the car. Other than that a good hotel.
- Yana (6/5): - Overall I liked the stay. We stayed there before and it was nice but next time I think I’ll stay elsewhere. The coffee machine in our room was not working. The body wash ran out after the first night (like it’s never refilled after a stay). The hallways are super cold!! They still don’t have room service (daily clean up or turndown). The sofa in our room can use one of those board so you don’t sink into it which made it very uncomfortable to sit on. The breakfast was okay. They offered the same thing daily (could switch it up). I did like the bar tender. She was the sweetest! I liked that a new coffee machine was waiting in the room when we returned but it was in the box brand new and i had to open it and put it together myself. I do like that the hotel is located in a convenient spot. I can walk to multiple places.
- Maria (6/5): - It was average. Nice staff but it could have been better. Breakfast could have had more options.
- vanessa (10/5): - The hotel never disappoints! Clean and cozy every time.
- Melissa (10/5): - We will be back here every time we come down
- Raphael (10/5): - It was a great!! Will definitely stay again!!
- Verified traveler (6/5): Family vacation - Our room door had to pulled hard to close and open. Random loud noise all night every 5 seconds or so. The curtains were torn up and the bathroom was decent but needs a good scrub. Beds and pillows were pretty comfortable, breakfast was included and very good. We did have to wait awhile for our rig even after we had called a bit before going down.
- Charles (10/5): - Great place to stay
- Verified traveler (10/5): - It was nice, clean and good continental breakfast. Staff was friendly
- Latoya (10/5): - Great stay and good location
- kisha donyette (10/5): - Nice boutique hotel. Had good hot water and good central air. Ice maker only worked on the 9th floor although it was a broken one on every floor. I’ve got no complaints.
- LeKeshea (10/5): - This hotel is definitely a hidden gem. Very close to the Convention Center, Riverwalk Shops, French Quarter and the Superdome. Leisurely walk to everything. Clean rooms, nice breakfast and very pleasant staff!
- ahmet can (10/5): 👍👍👍👍 - The room was so good and clean . The person who prepared the breakfast was very polite. In general, it is a very good hotel for its price.
- Verified traveler (8/5): If you are a light sleeper, avoid. - the AC at the hotel lobby and on floors set at 58F is wrong on so many levels, i cannot begin to list them all. The room - the windows are a joke, and thus, all noise from the vents and AC system of neighboring building was super loud and nasty! Room AC system is too noisy as well.
- Michele (8/5): - The first night my air didn’t work in our room it wasn’t until the next day that we were moved . But they did upgrade. Plus if you don’t reset an executive suite you will be looking at nothing but brick walls. Don’t believe the pics you see on line
- Jacqueline (10/5): - This was our first time at a non-chain, so I was nervous. We arrived though, and I was put at ease. The property was beautiful. The decor was on-point. The staff was amazing and engaging. Breakfast was more than I expected it to be - it was a hot/cold continental breakfast. It was on the outskirts of the busy, so quiet enough at night, but walkable to everything we wanted to see! We will definitely return to this hotel.
- Jack (10/5): - Very clean and well maintained
- jacqueline (10/5): Fabulous Location! - Good Spot!
- Rian (6/5): - i loved the room and the customer service. the outlets and most of the lights in the room did not work though.
- Hynitha (10/5): - Friendly staff
- Devon (10/5): Charm - Love the customer service , atmosphere , and the exposed brick in the rooms . Made me feel right at home . No more than 4 blocks away from all the main action . Easy six min walk !!!!!
- Gabriel (10/5): - Loved the room and great breakfast options
- Vincent (8/5): - Friendly staff and cleanliness.
- Mandy (10/5): - It was in a good location
- Michele (10/5): - Loved how big and unique the room was. The records were enjoyed
- Kimberly (6/5): - Staff was very nice. Although the property was updated, there were some discrepancies in our room. Overall, it was a nice stay.
- Kendall (10/5): - Feels like Home
- Inez (10/5): - The room was great as well as the breakfast. Loved the record player in the room!
- Melvin (10/5): - It was nice !
- Amie (8/5): - Lovely hotel with a cozy aesthetic for a good price. I wasn’t in the room much because I was there for a business trip. The a/c struggled to cool the area. I had to be sure to close the drapes and blinds when I left for the day, otherwise the room was blazing hot when I returned, despite the a/c having been on the whole time. There was a wet spot on the carpet
Photos
