Grand Riviera

Location: 9 Gulab Singh Marg, Jammu, in

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Chapel/shrine
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Happy hour
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Secured parking
• Charcoal grill
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Suite

  Large rooms include a flat screen TV with satellite channels and a seating area to relax in after a busy day. You will find a kettle in the room. Each room has a private bathroom fitted with a shower. Additional benefits include: · 15% discount on Food and Soft beverage. · 20% discount on Laundry for the guests. · Early Check-in and check-out can be offered based on availability. · Free WiFi

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Clothes rack

• Deluxe Double or Twin Room

  Rooms include a flat screen TV with satellite channels and a seating area to relax in after a busy day. You will find a kettle in the room. Each room has a private bathroom fitted with a shower. Additional benefits include: · 15% discount on Food and Soft beverage. · 20% discount on Laundry for the guests. · Early Check-in and check-out can be offered based on availability. · Free WiFi

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack

Guest Reviews

• Junaid (10/5): -
• Sully (5/5): -
• MALIK (8/5): -
• Kafeel Ahmad (10/5): -
• Lali (3/5): Poor -
• Harbir (8/5): Very good -
• Kaul (5/5): The staff were great however the lack of communication to guests needs to be improved. - The options available were great and variety which was nice. The Loud banging from work being done on the 4th floor, which was not informed by staff via checkin. The fact that the water went off mid shower at 10pm on Tuesday February 18, with no formal notice or even posting around the hotel.
• Seema (5/5): Just satisfactory - Location was good. There is no 24 hour hot water, especailly in the evening The room temperature was not comfortable Despite booking for 2, the toileteries and the towels were not there for 2 people However, the staff were courteous and responded immediately to our demands
• Yogin (6/5): Pleasant -
• Chintan (8/5): Very good -
• Zakir (8/5): Very good -
• Ashok (9/5): Superb - Beautiful hotel, great restaurant Needs some updating
• Mony (6/5): Not good value for money - Excellent breakfast Expensive. Room and bathroom badly worn out
• Liyakat (10/5): Exceptional - Nice
• Arfa (8/5): Very good - Service Room Quality
• Zahid (5/5): Passable - room's were not clean ,spider webs on every corner,dirty windows glasses ,broken ac vents.
• Chandalya (9/5): Very sweet - It’s extremely satisfying experience Food quality and service yummy and decent. Special Thanks and appreciation to Mr Vijay and Chef Ramesh
• Malcolm (9/5): Superb -
• Vinita (10/5): Exceptional - Have to applaud reception staff Minakshi Pandita's very warm and helpful guidance. She knows her job well and was very helpful in making our evening siteseeing just perfect. Staffs response and attitude reflects the hospitality scale of the hotel. All the staff in all areas we met were very well trained and helpful. Food excellent, rooms perfect, location great. A sure stay again. NA
• Nidhin (6/5): Not upto the Market, old facilities and staff was not that great.. seeing my family is like a differ - Size of the room Not upto the Market, old facilities and staff was not that great.. seeing my family is like a different view ..
• Vinod (9/5): Superb - Very huge rooms. Amenities are great. Some of the staff could have been friendly. Most of the times I felt like I should have not requested their services.
• Arpit (9/5): Superb -
• Akash (9/5): Superb -
• Hartalkar (8/5): We had a comfortable stay. The location is good. Near the down town yet away from hustle and bustle. - It was satisfying. Good variety of dishes. Beckry items were delicious. Nothing as such. Overall, it was a good experience.
• Patel (6/5): Pleasant - Location in city center Food was not so good
• Mohit (8/5): Very good - The staff was cooperative The property is slightly old.
• Rajput (2/5): not good - nothing the receptionist was too rude. the services were not good
• Bharat (9/5): Excellent value for money with friendly and very helpful staff - The location was perfect for us as there was a park nearby and we were not far from the family we visited daily. The breakfast was very good with very wide choices.The staff were very helpful and quick in responding to requests.
• Faisal (10/5): Amazing property - Staff and cleaning nothing
• Muzaffar (10/5): Exceptional -
• Rohini (10/5): Exceptional - Everything I can't think anything
• Rajesh (9/5): Superb -
• Prasad (10/5): Exceptional -
• Anonymous (7/5): Good location, good staff 👍 - Location is very close to Market place. Rooms were not so clean.
• Neema (9/5): Superb -

Photos