1Tebrau Premium Suites by 12stay
Location: Block B0118, Residence at 1 Terbrau, Jalan Terbrau, Off Taman Seri Setanggi, Johor Bahru, Johor, 81100, Johor Bahru, MY
Star Rating: 3 Stars
Property Type: Apartments
About this Property
Recreational Amenities
Enjoy the outdoor pool and fitness center during your stay at 1Tebrau Premium Suites by 12stay.
Convenience and Entertainment
Stay connected with complimentary wireless internet access and unwind in the arcade/game room.
Hospitality and Comfort
Feel at home in the air-conditioned rooms with kitchen facilities and 40-inch LED TVs.
Plan your stay at 1Tebrau Premium Suites by 12stay for a relaxing and convenient experience in the heart of Johor Bahru.
Important Information
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
Policies
Check-in: 03:00 PM - 09:00 PM
Check-out: 12:00 PM
Instructions: The front desk is open daily from 10:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Amenities & Facilities
- Fitness facilities
- Arcade/game room
- Free WiFi
- Garden
- Luggage storage
- Designated smoking area
- Elevator
- Fitness facilities
- Arcade/game room
- Front desk (limited hours)
- Grocery/convenience store
- Parking (limited spaces)
- Free self parking
- Housekeeping on request
Rooms Available
-
Studio
1 Queen Bed
621 sq feet
Layout - Living room and dining area
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and electric kettle
Bathroom - 2 bathrooms, shower, and rainfall showerhead
Practical - Clothes dryer, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Bidet
- Shampoo
- Ceiling fan
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Separate living room
- No cribs (infant beds)
- Separate bedroom
- Dryer
-
3 Bedrooms 1049 Sqf
1 King Bed and 2 Queen Beds
1049 sq feet
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and electric kettle
Bathroom - 2 bathrooms, shower, and rainfall showerhead
Practical - Clothes dryer, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Bidet
- Shampoo
- Ceiling fan
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Separate living room
- No cribs (infant beds)
- Separate bedroom
- Dryer
-
3 Bedrooms 1238 Sqf
1 King Bed and 2 Queen Beds
1238 sq feet
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and electric kettle
Bathroom - 2 bathrooms, shower, and rainfall showerhead
Practical - Clothes dryer, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Bidet
- Shampoo
- Ceiling fan
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Separate living room
- No cribs (infant beds)
- Separate bedroom
- Dryer
Guest Reviews
- Kumi (4/5): Uncleanness - The door knob was broken and removed off, which staff was mentioning? But it was still inconvenient. The bathroom smelled pretty bad and wet all over when I checked in the room, which was around 9pm. Towels were very thin like a towel for window cleaning. I didn’t feel cleanness and would not be choosing this room over another 1BR on the north tower bldg.
- Verified traveler (6/5): - Only 1 access card provided, very cumbersome when going in and out of property. Should consider providing 2. No toilet paper. Other amenities provided OK. Pool was fabulous. 1 security guard said use of sunblock not allowed? Find this ruling really weird.
- Alvin (8/5): - Great but not provided drinking water.
- Leonard (2/5): 1st and the last time.... - It was a disaster from the checking in till when I got the room. Everyone from the security guard to the guy in charge was rude. Communication was a nightmare. No toiletries were provided, even no toilet paper. Toilet was dirty. No remote controls for the aircon, batteries missing from the tv remote, no thrash bin or bag, no utensils in the kitchen. NOTHING WAS PROVIDED AS WHAT WAS INDICATED IN THE ROOM DESCRIPTION DETAILS.
- Miss J (2/5): Worst experience ever !!!! - We checked into the Apartment Unit No. 1401 North Tower at 11pm after a tiring day and we were horrified to find that the whole place was not cleaned after the previous tenant moved out. All the rubbish bags were still on the floor, baby diapers inside the toilet, bathroom were not clean, beddings were not fixed / changed and full with hair, floor was dusty, and one of the bedroom floor was covered by water. We kept calling the Owner for 1 hour but no answer, sent him messages and the photos of the house condition, not a single reply. Obviously he knew about this and was trying to avoid us. Very disappointed with such service. Feel cheated.
- Verified traveler (8/5): Overall was good. - It really felt comfy and it just felt like home. The only downside was the location, there wasn’t any toiletries like shampoo, toothbrush. It will also be good if there’s washing machine and a hair dryer.
- Alice (8/5): Stay at Tebrau 1 premium 12 stay - The stay at tebrau premium is nice . Donald, the management staff is wonderful. Overall, we have a good experience for the stay. Will go back to stay again.
- Peter (2/5): Real Bad Experience with Hotels.com - I could not check in at all as I did not make pre arrangement. When I reached the hotel and called the service staff, there is no answer and left me stranded at the hotel. It was already almost 12 midnight.
- boon huat (8/5): Overall good stay - Overall all good , but my family feel haunted , we booked few rooms
- Verified traveler (6/5): - The stay was ok................................................
- Siti (10/5): A great stay for a big family. - The check in experience was very bad. Thete is noone at the receptions. Been waiting and calling for a long time. The receptionist came 30 minutes later. Like what??!! While preparing to check in, there is no room for us. How can it be??? Im very mad! And, it tooks another 30min to settle. Meanwhile the receptionist were calling his dont know who? Than, we got a room. He mention the system is not updated. lol!! Averall, the stay was very gopd. I love the decor of the room, amenities, cleanliness and its a safe stay. There are 24hour guards. So no worry. Would surely be back. But, pls be more updated and have a good customer service. Hope our next visit will be smoother. Thank you
- SyakimIzzRara (4/5): The room cleanliness is the only thing execellent - I arrive by 3.pm to check in but no one or no counter to check in. Since the facilities is new, the lobby, elevator and walkaway is still under construction. No assistance for check in and i have to wait almost 1 hour to get my room. The parking also is payable. Not enough access card to enter and the security cant speak english or malay. There was only one person whose doing all the runners. Thanks to him.
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