OVERLOOK Lodge by CERVO Zermatt

Location: Riedweg 64, Zermatt, ch

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Non-smoking rooms
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Massage services
• Ski storage
• Non-smoking throughout
• Board games/puzzles
• Wheelchair accessible
• Allergy-free room
• Public transport tickets
• Shopping on site
• Ski storage
• Ski-in/ski-out access
• Express check-in
• Free wired internet
• Tennis lessons on site
• Internet access
• Fishing nearby
• Health or beauty spa nearby
• Ski lift privileges
• Snow sports gear
• Water sports equipment
• Bicycle-friendly property
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Cozy Studio with Matterhorn View

  This studio features a Hästens bed, a kitchen, an access to the terrace via a ladder, and a bathroom with shower.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device

• Vista Studio with Matterhorn View

  This studio features a terrace with views, a Hästens bed, a kitchen with dining area, and a bathroom with shower and bathtub.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device

• Vista Two-Bedroom Apartment with Matterhorn View

  This apartment features a Hästens bed in the master bedroom, bunk bed in the children's bedroom, a kitchen with dining area, a living area, a loggia and terrace with views, and a bathroom with bathtub.

  Max Occupancy: 4 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device

• Panoramic Three-Bedroom Apartment with Matterhorn View

  This apartment features Hästens beds, a kitchen with dining area, a living area with a fireplace, a loggia and terrace with views, 3 bathrooms with shower or bathtub, and a separate toilet.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device

• Penthouse Three-Bedroom Apartment with Matterhorn View

  This penthouse apartment features Hästens beds, a kitchen with dining area, a living area with fireplace, a loggia and terrace with views, and 3 bathrooms with shower or bathtub.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device

Guest Reviews

• Steven (10/5): -
• Efua (10/5): -
• Chuan-Ju Wang (10/5): -
• SOOJUNG (9/5): -
• Sergio (10/5): Apartamento con vistas espectaculares - Apartamento con vistas espectaculares al Matterhorn desde todas las estancias
• Darren (8/5): Great place to stay with the family - The view No fan/ventilator during summer…just too warm
• Amy (9/5): Superb -
• Ken (10/5): Lovely accommodation, views to die for. - Excellent stay, would definitely come back!
• Adam (9/5): Superb -
• Thomas (9/5): In the presence of the mighty Matterhorn - Spacious, lots of amenities, fantastic view Room selection is random, some rooms were a lot better than others. For example some had a fireplace, we didn’t
• Christian (6/5): Pleasant -
• Sue (10/5): Exceptional -
• Lamuel (10/5): Exceptional -
• Hi (5/5): Passable - Dropped of at wrong hotel waited outside for 40 mins got put in wrong room stated had to pay for upgraded once moved we were infested with ants ant flys
• Durga (10/5): Exceptional -
• Chung Pang (10/5): - Good stay
• Reza (9/5): Superb - The facilities were excellent. Room are exceptional, we had a very good offer (our room were upgraded) Nothing
• Barron (9/5): Great place to visit. Can't wait to go back - The views were fantastic, however the walk up the hill is very steep. You could alternatively take a taxi, but that oculd get expensive if uses frequently. We had 6 adults / 1 baby in the 3 bedroom site and 2 adults, 2babies in the 1 bedroom suite. Very spacious and plenty of room for the babies to play. The walk up the hill. It would have been very helpful to have a washing machine, especially with 3 children less than 2 years of age. There was no maid service during the stay, which would have been helpful too.
• Chew (8/5): Excellent - The lodge offers a warm and inviting atmosphere, with top-notch kitchen amenities that make it feel like a home away from home. Everything is meticulously clean, ensuring a comfortable stay. And let's not forget the breathtaking views of the mountains, Matterhorn too, it is truly adding an extra layer of magic to the experience. There was quite a few construction and property renovation next to it when we were staying.
• Tuangphorn (8/5): Beautiful Apartment with Matterhorn view - The view of the Matterhorn is the best. The penthouse apartment is very comfortable. 2/3 bedrooms got beautiful views. Check-in, check-out was smooth. We had a really great time there. Thank you! - When ppl says steep uphill means 'really steep' but lucky it was a short steep walk recommend take a taxi who have big/heavy luggage or have health concern. - Washing machine in room, more garbage bags, firm pillows choices would be a plus - The apartment floor is a bit slippery with and without the carpet. small thing to concern if you have young kid or elderly. Overall, we really love this place. We can stay here all day enjoy the view.
• Joey (9/5): We enjoyed so much with the great view, clean and spacious stay. - Very nice view of Matterhorn from the property. Very spacious for my group of 6 people. Fully equipped kitchen. Slightly tough to walk to the property from town centre and train station as it is located uphill, especially with luggages.
• Jenna (10/5): Exceptional - Amazing views of the Matterhorn! This was our fourth visit to Zermatt and we will never stay anywhere else again. Thank you for making us feel at home. We rented the penthouse apartment and had so much room for all seven of us. The kitchen was well equipped and the beds were comfortable. The bathrooms were so nice and the location was perfect (close to the Sunnega lift). NOTHING!
• Ser (10/5): Amazing view, friendly staff, cozy room - View of Matterhorn. Huge space (rare for Switzerland accommodation). Friendly and helpful staff - one of the best and most responsive team I’ve come across. The slope up to the residential from the train station , a good workout
• Berna (10/5): Wake up to your Swiss Alps Paradise ! - Super smooth check in process. Loved the views ans silence at Overlook Lodge compared to a regular room at Cervo. Staff was extremely attentive and were accessible at all times. I was jumping out of my bed every morning at sunrise to enjoy the views! At a little extra cost you can also enjoy breakfast and spa at Cervo. Hotel has direct connection to the lifts! I would recommend it to everyone and stay here again!
• Sharon (10/5): Exceptional - The views are excellent, apartment are comfortable and we really enjoy staying it.
• Caster (10/5): Highly recommend and would stay again! - This is a great property and would definitely stay again! Brand new building and appliances/furnishings and felt very warm and comfortable. It was great to have a kitchen area and the apartment had plenty of space in the living and bathroom. It’s a bit of a walk from the Main Street but was lucky enough to have had a great view of Matterhorn from the room - which made the longer walk worth it!! The free canvas bag and slippers were a nice touch as well. We didn’t realise the actual hotel reception and lobby is a further walk up the hill - roughly an additional 5 mins but the hill is a bit steep. So just wish there was a bit more instructions on where to arrive to. Asking for help to take 2x luggages to reception upon checkout was not free - which was a bit disappointing given all the heavy snow and water on the hill to walk up in.
• Anonymous (9/5): Amazing views with free daily exercise - The views were amazing, and the facilities were top notch Getting to the place on foot with luggage was not easy
• Leyao (10/5): Exceptional - The view is definitely perfect, every furniture in the room is in good quality. And the team is very helpful.
• Lim (10/5): Awesome - Lovely property with great view and awesome service from the CERVO team! Second stay and definitely my favourite in Switz! -
• Nope34 (10/5): Exceptional - Perfect in every catagories. Far exceed my expectation. Nothing.
• Chung (10/5): Exceptional -
• Tak (8/5): Very good -
• Mavis (9/5): Apartment with an awesome view - Love the view and everything about the apartment. The furnishings and supplies were good. TV was also very big. You can also see the Matterhorn very clearly if she is not hiding behind the clouds. It's my favourite accommodations among the 4 places I had stayed for the past 2 weeks in switzerland. Just have to be mindful that in order to reach the apartment from the main station, you have to take about 8 to 10 mins walk which included a very steep uphill slope which is absolutely challenging if you're travelling with a wheelchair or stroller. Going up with multiple luggages would be a feat too. They do provide a transfer which costs CHF20. It was a lifesaver for my family of 7 (including 7 big luggages and a wheelchair). Of course it would be more ideal if complimentary 2-way transfer was provided.
• Kavish (10/5): Great summer stay. - Awesome place with very spacious living area. Nice kitchen facilities. Bedrooms were very roomy and bathrooms were huge. Nice balcony area too. Nothing. Maybe a bit expensive but it's Zermatt.
• Hien (9/5): Superb -
• Catherine (9/5): Fabulous views of the Matterhorn right from your bed! - Superb views of the Matterhorn from the bed! Spacious, modern and clean flat with a large bathroom. The flat could have done with a small sofa to sit on. The mattress was not super comfortable.
• Colleen (10/5): Exceptional -
• Jennifer (10/5): Exceptional -
• Bless (10/5): Exceptional - Size of the Room and the View
• Lyu (10/5): Great, clean and comfortable place wirh super nice view. - The room is the best ever one through our whole Switherland trip. The place is large with 3 bed room and 3.5 bathrooms. Great for a group of 5-6. It's spacious with great facilities - nice kitchen, out door dining place and living room with great view. You can see the matterhorn and huge portion of the town in the living room. All the facilities are pretty new and clean. We cooked a few times when we were there. Also The check in process is smooth - all self service and easy to get the key. I would strongly recommend this place! Take a bit effort to get to the place especially you need to push you luggage up to some slopes. Better to contact the property for picking up service.
• Jason (9/5): Superb -
• Louis (10/5): if you wanna catch Matterhorn's golden glory at sunrise, this is a nice cosy place to be! - Superb views of Matterhorn. Very cosy and tastefully designed accommodation with 3 rooms and 3 spacious bathroom! Everything you need to stay, cook and laze are well provided for. Perfect for 2 small families or 1 larger family stay A steep uphill short walk up to the accommodation from town center. However it's worth the effort for it's perfectly unblocked views.
• Sook (9/5): Superb -
• Lee (10/5): Exceptional -
• Shuxian (10/5): Exceptional - Stunning view from the balcony, well equipped facilities
• Kai (8/5): Very good - The view is great and staff is very helpful. The rooms on the first floor is not that ideal than those of second and third floor.
• Linda (10/5): Exceptional -
• Andrea (10/5): Memorable and enchanting! - This unit indeed has panoramic view! It is accessible to town. It provides transportation to the unit. The 3.5 bathrooms were nicely appointed and the bedrooms had great closet space. The management company was responsive and polite to our every request. As frequent travelers exceptional and productive communicate is an important part of the entire experience! So, thank you! Additionally, if the unit didn’t have an amenity it could be found in the collective common area. We didn’t really appreciate the coffee machine because it was hard for us to understand how to operate it. A regular drip coffee machine where we could use our own ground coffee (Brazil, Costa Rica, etc) would have been to our liking. Lastly, the open shower drain was clogged and didn’t drain quickly.
• Darshini (9/5): Superb -
• Melanie (10/5): Exceptional -
• Mark (10/5): Exceptional -
• Paul (8/5): Very good - Very comfortable
• Alisa (10/5): Exceptional - Our place was amazing and our view spectacular!!! Thank you so much! Trip of a lifetime!!!
• Junn (9/5): Superb -
• Kanawat (9/5): Superb -
• Whitney (10/5): Exceptional -
• Steve (10/5): once in a lifetime experience - without doubt one of the best places I have stopped. celebrated my 40th birthday in style that I had to leave.
• Bee (10/5): Exceptional -
• G (9/5): Superb -
• Yanzhen (8/5): It's more like airbnb instead of a hotel. We didn't see anyone during our 2 days stay. - Room is perfect and you can do laundry easily. We had a room at ground floor with a cool mini balcony, this is my favorite part. Spa is absolutely amazing. Self Check-in is chanllenging as the entrance was blocked by their shuttle bus.
• George (9/5): Modern studio with a great view - The studio was very clean, modern, and spacious. There was plenty of natural light, and we had a clear, unobstructed view of the Matterhorn from both the bed and the dining table. The kitchen was well-stocked and has all the appliances you'd need to cook a meal.
• Harta (10/5): Exceptional - From all the apartments we have stayed in Swiss. We could say that this is the best among the rest. The view is spectacular. It is located up the hill. It was exhausted to drag the luggage up.
• Anonymous (10/5): Exceptional -
• Alberto (10/5): Exceptional -
• _cy_ (10/5): Exceptional - The room is spacious, clean and well equipped. Breathtaking scenery of Zermatt and Matterhorn guaranteed. Reaching the apartment can be tiring due to the uphill road
• Napasawan (10/5): Exceptional -
• WEN WEI (8/5): Stunning view - Overall it’s highly recommended. Stunning Zermatt view from the room and spacious space.
• RENE (10/5): Grandiose - Un appartement de luxe avec vue magnifique et très bien agencé et spacieux
• William (10/5): Nice view for Matterhorn - The view from the room facing Matterhorn is fantastic. The pick up service from the train terminal save us the hassle of lugging our luggage bag up the steep slope. They also provide transport to the train station. Overall stay was pleasing! 👍
• Shawna (10/5): Overall this place ROCKS! - The view of the Matterhorn is amazing from this property. We stayed in the studio room and the view from our patio/room was fantastic. The decor has a fresh, clean, and welcoming feel to it. The kitchen has everything you need for basic cooking. The bathroom is huge and includes a massive shower with separate tub. The bed was hard/uncomfortable for me but my husband slept fine. The only downside I really saw for this property (and now that I know what to do it wouldn't be an issue) was check in. The property people will send you an email with the check in details and codes but they literally sent it about 20 mins before check in. That's ok, but I think they should send it out earlier or at least send something the day before saying you will get instructions tomorrow. It might just be me but I have anxiety anyway so not knowing what to expect is uncomfortable. Also, mine went to junk mail and when I didn't see anything I tried to call but the office was closed that day. Part of the issue is that the entrance is not view able when you walk up to the property. You are on a small cobble path/road and you come up to the house and see a gate. You must walk past this gate and keep going up and around the corner to the entrance. It would be easy to avoid confusion by putting a sign on the gate that says "entrance" with an arrow so that you know to keep walking up and around. Once I found the entrance and email we were good. This place also has laundry which was nice.
• Verified traveler (10/5): - the view was fantastic I can see the matterhorn in the room very clearly also room condition was very good I’d like to recommand for the people going to zermatt
• SAN (10/5): 很好的家庭式酒店!! - 酒店距離火車站大概20分鐘腳程, 沿途有超市, 十分方便。 酒店的行李接送﹑寄存服務很好, 我們一家人行李較多, 聯絡酒店便能免費安排行李接送。 家庭式酒店, 風景一流, 設施完善, 乾淨整潔, 有自費的洗衣乾衣在大樓內。
• Verified traveler (8/5): Great hotel - Stunning view, but not easy to access. Recommend to book a taxi before arriving at station. Nice fully equipped kitchen, nice Molton Brown amenity. Modern and tidy room. Really want to visit this hotel again.
• Verified traveler (10/5): - Fantastische Aussicht, sehr geräumige Zimmer, Kuche und Wohnzimmer, gute Lage zu den Bergbahnen. Ideal für Wanderer und Skifahrer. Schuttle-Transfer konnte zu jederzeit telefonisch angefordert werden. Alles im Preis inbegriffen! Wir werden diese Appartement in Zukunft wieder buchen und weiterempfehlen.
• Verified traveler (10/5): 내 집처럼 편한 오버룩로지 - 위치는 체르마트역과 상당히 떨어져있지만 롯지에서 픽업해줘서 별로 불편함이 없었다. 청결도, 구비된 시설이 만족스러웠고 마치 내 집처럼 편했으며 담에 또 찾고싶은 곳이다.
• Verified traveler (10/5): - 房間空間大，整潔。廚具齊全。房間景色優美，如果再來，一定再揀選入住。
• cristian (10/5): - Excelente.
• Verified traveler (10/5): - Nice view and comfortable place . No reception and offer pick up and drop off transfer form/to zermatt station .
• Scott (10/5): This place is a 6 star, not a 5! - Amazing. Wake to a beautiful Matterhorn view. Service was 5 star concierge with pick up and drop off at the train. Dinner reservation made wee perfect. The Penthouse, 805 was gorgeous.
• WEI THONG (10/5): Excellent room and view - It was an amazing stay, amazing bed and view, gotta do a little bit of walking but worth the effort!!
• haetsal (10/5): 완벽한 뷰! 너무 좋은 시설! - 너무 좋았습니다! 체크인 과정이 직접 전화를 해야해서 어려움이 있었지만 숙소가 너무 좋아서 그 런것들은 문제가 되지 않습니다! 역에서 숙소까지 오는길이 오르막이라 힘들게 걸어올라왔는데 아마 미리 이야기 하면 역으로 데리러 와 주는 것 같았어요. 갈때는 차로 데려다 주셨습니다. 세탁실도 있어서 유료로 사용할 수 있었고, 침대와 침구도 너무 편했고, 방에서 보이는 마테호른은 정말 최고였습니다! 도착해서 짐도 안풀고 사진부터 찍었습니다. 주방에 식기도 완벽히 구비되어 있었고 커피머신과 커피도 넉넉히 준비되어 있어서 마테호른을 보면서 여유롭게 커피도 마셨습니다. 이 숙소때문에라도 또 가고싶은 마음입니다. 한 가지 아쉬운 점이 있다면 와이파이가 계속 끊겨서 다시 연결해야 한다는것!
• Jan-Olof (10/5): Panoramavy över Matterhorn - En fantastisk lägenhet med panoramafönster mot Matterhorn, direkt från den underbara Hästens sängen. Vi blev hämtade med taxi från tågstationen vilket ingick i priset. Trots att hotellet är obemannat, så var in- och utcheckning mycket enkelt.
• Serene (8/5): Enjoyable stay at Overlook - Nice and clean apartment! The mattress is super comfy, kitchenette is well equipped for those who would like to cook a simple meal. Enjoyed the beautiful unblocked view of Matterhorn from the living room and bedroom.
• Thomas (10/5): Great lodging, perfect for families/ self-catering - Overlook Lodge is apartment-style lodging : no front desk, and not serviced daily; my flat had a living room with balcony, and a full kitchen. It's very comfortable and extremely well-situated for skiing; you have a ~5 min walk up the hill to get to an elevator that takes you directly to the Zermatt - Sunnegga furnicular. The elevator is also exactly where the piste #1 ends. You also get a direct view of the Matterhorn from many of the rooms (see photo - this was literally the view out of my living room). There is laundry on site and per-room secured ski gear storage with plenty of boot and glove dryers.

Photos