Grand Hotel Healesville

Location: 270 Maroondah Highway, Healesville, au

Star Rating: 5.9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Nightclub
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Table tennis
• Karaoke
• Non-smoking throughout
• Shared lounge/TV area
• Kid meals
• Shared kitchen
• Evening entertainment
• Outdoor furniture
• Coffee Shop on site
• Fire extinguishers
• Smoke alarms
• CCTV outside property
• 24-hour security
• Security alarm
• Broadcast Live sport events
• Happy hour
• Television in common areas
• Nightclub
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Concerts/live shows
• Wine release events
• Japanese garden
• Fishing nearby

Rooms Available

• Family Room

  The unit offers 4 beds.

  Max Occupancy: 5 (5 Adults)

• Double Room

  This double room features a balcony, air conditioning and flat-screen TV. Shared bathroom facilities are available on each floor.

  Max Occupancy: 3 (2 Adults)

  • TV
  • Air conditioning
  • Seating Area
  • Fan
  • Heating
  • Shared toilet
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Shampoo
  • Conditioner
  • Body soap
  • Mobile hotspot device

• Queen Room

  This double room has a balcony, air conditioning and executive lounge access. Shared bathroom facilities are available on each floor.

  Max Occupancy: 3 (2 Adults)

  • TV
  • Air conditioning
  • Seating Area
  • Fan
  • Heating
  • Shared toilet
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Shampoo
  • Conditioner
  • Body soap
  • Mobile hotspot device

• King Room

  This double room features a balcony, executive lounge access and air conditioning. Shared bathroom facilities are available on each floor.

  Max Occupancy: 3 (2 Adults)

  • TV
  • Air conditioning
  • Seating Area
  • Fan
  • Heating
  • Shared toilet
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Shampoo
  • Conditioner
  • Body soap
  • Mobile hotspot device

• Family Room

  This family room has a balcony, flat-screen TV and executive lounge access. Shared bathroom facilities are available on each floor.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Seating Area
  • Fan
  • Heating
  • Shared toilet
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Shampoo
  • Conditioner
  • Body soap
  • Mobile hotspot device

• Standard Twin Room

  This twin room features a balcony, executive lounge access and air conditioning. Shared bathroom facilities are available on each floor.

  Max Occupancy: 3 (2 Adults)

  • TV
  • Air conditioning
  • Seating Area
  • Fan
  • Heating
  • Shared toilet
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Shampoo
  • Conditioner
  • Body soap
  • Mobile hotspot device

• Single Room

  Shared bathroom facilities are available on each floor.

  Max Occupancy: 2 (1 Adults)

  • TV
  • Air conditioning
  • Seating Area
  • Fan
  • Heating
  • Shared toilet
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Shampoo
  • Conditioner
  • Body soap
  • Mobile hotspot device

Guest Reviews

• Lietzau (8/5): -
• Kevin (9/5): Great location - Great location, friendly staff and clean
• Cheryle (9/5): -
• Aman (1/5): - i checked out within 8 minutes because there was no toilet but didn't get the refund
• Johnny (9/5): Can accommodate a family of 5 in the one room! - We loved that we had a room that could fit 5 of us! The beds were so comfortable, and the room was cozy. The bathrooms were just down the hall and were very clean. We were in the center of everything and the meals here were so good. The place has such a vibe especially on a beautiful day in the beer garden. The only things that would have given it 5 stars is that there was no wifi (kids complained) and the 3 floors of steep stairs to climb to the room. Not for the faint harted! Lol! The staff were lovely and accommodating. Would definitely stay here again. The lack of wifi for the kids and the stairs.
• Les SATURNIN (6/5): - Le fait que ce soit central dans Healesville Les salles de bain où il n'y avait pas shampooing/gel douche, l'environnement est très bruyant et les fenêtres n'offrent aucune isolation. Il n'y a pas de possibilité de régler la température de la chambre.
• Zachery (7/5): -
• Cameron (5/5): Nice spot, shame about the place. - Good location. It’s tired and in need of a lot of maintenance and upgrades.
• jennifer (10/5): - just what we needed for an overnight stay in Healesville to attend the local picnic races and there was a nice coffee shop next door
• Diane (6/5): Clean, freshly painted room , bed was comfortable - Room was clean, very basic, extremely old building lots of history Shared bathroom
• Steve (8/5): Comfy stay in a perfect location - such a nice town to visit - Room was very clean and tidy with a nice comfy bed. The shared bathrooms were very clean and nice and big. Plenty of options for food and drink, both inside and out
• janelle (6/5): -
• Rhonda (7/5): -
• Zak (9/5): It was a lovely town and great location to stay. Facilities were clean - The outdoor dining and beer garden. Friendly staff No TV remote for the room.
• Adam (10/5): It's basic, but clean and comfortable; there's an undeniable charm to the place too. - Clean and comfortable, friendly and helpful staff.
• Margaret (7/5): Great budget family accommodation. - Great location Good value for money, specially on a long weekend
• Matthew (4/5): Short - Cheap
• Trudie (7/5): - Central, easy, traditional Little bit smelly… opening windows alleviated this
• Finley (10/5): - I loved the amazing and helpful staff who were on that night, the bedroom was cosy and I loved the central location of the hotel. The bed was a bit too firm.
• Julie (5/5): Staff were really lovely and friendly - We were at a function at the Hotel so it was very convenient for us No running water in two of the rooms
• anna (7/5): - Was cheap and cheerful. Friendly staff.
• Stacey (8/5): -
• Kaz (9/5): Loved it. - Old fashioned, not for someone wanting mod cons. If you like charm and old fashioned quirkiness this is perfect.
• Josephine (8/5): -
• Christie (6/5): - Lovely staff, nice clean room with comfy beds. For an old hotel I couldn’t have asked for a nicer stay. Shared bathrooms were clean and easily accessible.
• Mallika (7/5): -
• carmel (10/5): Wedding guests - Location Nothing
• Field (6/5): - old world charm price wasn't representative of the amenities or features provided, but I guess it is a "tourist town"
• jennifer (10/5): great location woiuld stay here again - bed was very comfy - room was clean perfect for our night stay in healesville to attend a concert
• Raelyne (8/5): Suitable for what we needed - Location great One of the ladies bathroom out of order so couldn’t be used
• Daniel (5/5): overall reasonable but not pleasant, will concider the terminus hotel down the road instead next tim - we didn't stay for breakfast as we travelled for my stepsons wedding, the brides family put on a breakfast do in the morning after the wedding, so therefore i cannot comment on this. The staff were incredibly polite helpful and friendly. The room was clean and the bed incredibly comfortable. The sink in our room was blocked and there was not a mirror in the room so that my wife could do her make-up. For the price an ensuite bathroom would have been appreciated, instead of having to use incredibly dirty shared ablution facilities, although this may reflect on the cleanliness of other customers rather than the staff or the property itself. There was a very poor rock band playing the night we stayed and this i feel led to an influx of some less than desirable clientele in the bar area, most of whom left as soon as the band finished, with what I think were only the regulars staying till close ( these patrons were a much nicer crowd of people)
• Daniel (1/5): We just wanted to leave. - Clean sheets No WiFi, no heat in the bedrooms, the bathroom was shared by everyone on the floor, dirty bathrooms.
• Josephine (7/5): No air con , very expensive for 3 star accommodation - The price for the rooms was outrageous considering we had to be evacuated from our home due to bushfire
• Kathy (8/5): Love the character of the place - Very comfy bed
• Pauline (10/5): We enjoyed the visit and had a good nights sleep 😊 - The property was clean and very central and quiet when we visited 😊 Probably the only downside was the bathroom on the first floor and no lift access as I was travelling with my grand children I had to leave the room for the bathroom through the night and our room was on the second floor.
• Nick (1/5): Extremely disappointed - N/a Room was the size of a shoebox. No wardrobe, Aircon. TV reception was woeful. Maintenance of building very poor. Will never book this hotel again.
• Oana (8/5): Great location - Good beds, clean and great location Squeaky floors
• Brad (6/5): -
• Margaret (8/5): Ok enjoy our meal and bed was nice - Location was good, bed confortable The no ensuite in the rooms and at the end of the hall
• Leonardo (6/5): -
• Dave (1/5): Pass this one - Nothing The very, very, very small rooms
• Richard (7/5): At Healesville for a wedding and a sunny day was produced - Room for a single bloke was adequate and bed comfortable. Location of hotel is great For an old hotel no complaints.
• Cassandra (6/5): -
• Louis (2/5): A very old place with shared bathroom which was not specify during the book in conditioned. Fire ala - No water in room. Fire alarm went off at 8am. No indication of assembly place in room or anywhere else. Some people went outside while others waiting at their bedroom door. I am happy that it was a false alarm because people were waiting on the only middle stairway. No exit choice
• bsct71 (9/5): - Very comfortable beds. Great location. The staff were knowledgeable, friendly, and helpful.
• Isabelle (7/5): - I was happy with the room. The bed was very comfortable. It was annoying that the smoke alarm went off around 8am.
• Linda (1/5): If you like wee on the floor in a shared bathroom that they don’t tell you about, this is the hotel for you. - It’s a nice old building No where does it state the bathroom is shared! We booked a family room for a family of 5 including a toddler that is toilet training. I have never in my life booked a hotel that had shared bathrooms. Now when we first went into said bathroom there was a very large puddle of urine on the floor, so I picked up a towel to throw it over it and that towel also was stained with urine. Absolutely disgusting.
• Leah (10/5): Will visit again. - It is a very charming hotel. The staff are lovely. The bed was a little short for me since I am 6ft. the mattress was nice and soft though.
• Adam (5/5): Pretty pricey for just a bed in an old pub - Great staff and location Wasn’t aware it was a share bathroom
• Jennifer (6/5): - Lovely staff. Nice sized room. Shared bathrooms were clean. Beds were unfortunately, very uncomfortable. No drinking water was provided for the room occupants. No soap provided in bathroom.
• Greta (10/5): Highly recommend for weekend accommodation - Fantastic location, simple accommodation but very clean & modern.
• David (5/5): A last resort or one night only type of accom - The location, the rooms were clean, pub downstairs. Shower has very hot water but it takes 5 mins to get hot Felt more like a hostel with private rooms than a hotel. Shared bathroom, didn't know about this when I booked, which are only cleaned once a day. Non hotel guests use the shared bathroom too. Very dated, creaky floors and furniture looked as if it was collected from FB marketplace for free. Stairs to get to the room on the 2nd floor. Power outlets are only on one side of the bed and No sink in the room (in the room I stayed in). Would have liked if toothbrushes and other toiletries were provided. Not staffed 24 hours and very simple locks on room doors
• Walter (10/5): Amazing - Property was amazing, really close to everything, all the stuff were amazing and so helpful
• Alex (3/5): -
• Matthew (7/5): -
• Belinda (4/5): -
• SARTINI (1/5): Terrible - The location was ok The room was not suitable to stay with a young child. The listing description did not match what was provided and the property was not safe. Hotel agreed to refund stay as was not able to stay in the room due to security concerns. However they never processed refund and they do not answer any messages sent to them.
• patrick (10/5): -
• Christopher (1/5): Never been more disappointed with an accomodation. - Place was run down, dirty, unsanitary and not as advertised. Was not suitable to bring children inside. I immediately cancelled it when i saw the room I was promised to receive my refund on monday and now it’s Thursday. No one has responded to my emails or calls
• Tomas (8/5): -
• Pooja (3/5): Poor - Only location was good Cobwebs in room. Heater not working. Very poorly light alleys making it hard to stay with family
• Kalvin (6/5): Pleasant - Good food. Classic styling The only upstairs bathrooms were unclean during our stay. Beer bottles and all.
• Simon (8/5): Very good -
• Amrinder (1/5): never to return in this - only the friendly caretaker nothing to like about
• Kathleen (8/5): Very good -
• Brendan (7/5): Good - friendly staff and clean rooms They had problems will the toilets and to close one off
• Daizee (5/5): Quaint - Staff were great. Very old building meant shared bathrooms. Rooms very dusty and noisy.
• Patra (1/5): Bad - Location Unhygienic toilet and bathroom and room
• Amanda (2/5): Very poor - Not have a bathroom In the room, I should have maybe read about the place a little more but for the price, was a rip off sorry.
• Michael (7/5): Good - Handy Very noisy in car park on losing
• Anina (8/5): Very good -
• Katrina (8/5): Very good -
• Laura (7/5): Loved the venue & location but a couple more home comforts would have been good - Location, Cleanliness and staff Communal bathroom. No mirror, coat hooks or vanity/desk in room. Quite pricey for a small bedroom only
• Robbwood (7/5): Adequate for my brief purpose. - Given the age of the building and I just needed a bed for one night, it served my need. Booking.com stated/advertised that WiFi is available but staff informed me it is not a service that is supplied. For one night it was not an issue for me personally.
• Elsiena (6/5): Pleasant -
• Fabian (5/5): Passable -
• Georgia (8/5): Very good -
• Leigh (1/5): Over priced and poorly managed property - Meals and bed only Over priced Room to small No bar fridge Parking very limited Guests noisy No face washes available Mirror too small No split system only evaporative Got more photos that u couldn’t add
• Paul (1/5): Bad -
• Clare (7/5): Good -
• Georgina (8/5): Very good -
• Josue (6/5): Pleasant - Location was great The hot water took a little longer but understand its an older building
• Maruska (5/5): Passable - Bed was comfortable and the shared bathroom modern and clean. Woken up at 7:40 am to evacuate the room as there was a fire emergency. No free wifi which was advertised as available on the booking.com website. Outlets were on the skirting board close to floor level so the recharging cable was bent in half. Passable for one night.
• Zoe (8/5): Very good -
• Jo (5/5): Healsville disappointment 😞 - Staff were lovely and helpful No car parking for guests, 5 flights of stairs to 3 Rd floor,shared bathrooms,TV was above the double bed headrest so u couldn't watch the TV. Shared kitchen was just a fridge that smelled of rotten food and Also had a toilet/shower and basin. No micro wave. For $300, a room. value for money is terrible.
• Lal (1/5): Bad - I didn’t stay there messy smelly room and carpets was very smelly and all furniture was broken bed mattress was smelly and sticky I highly recommend don’t waist money and just I pay one night stay before the checking room when I reached in room it was smelly and I go back to reception I said to manager I can’t stay here I told everything but they didn’t refund my money and I also recommended don’t booking with booking.com I didn’t stay there messy smelly room and carpets was very smelly and all furniture was broken bed mattress was smelly and sticky I highly recommend don’t waist money and just I pay one night stay before the checking room when I reached in room it was smelly and I go back to reception I said to manager I can’t stay here I told everything but they didn’t refund my money and I also recommended don’t booking with booking.com
• Tanya (1/5): Bad - They had a party right outside our room that we were not notified of. It was so loud and got no sleep. A bit of a heads up about that would have been food
• Anita (7/5): Good -
• Vicki (6/5): Ok for a one night stay - The location was good in the town area. Linen on the bed was good. Bed was quite comfortable. We were fortunate to be able to swap our room as the original queen room had no opening window to the outside and was musty. Cleanliness was ok. The establishment did not match the listed description. The rooms are in need of an uplift and while the price was lower than most we had expected more.
• Mackenzie (9/5): Superb -
• Kate (10/5): Exceptional -
• Mac (7/5): Good -
• Wendy (9/5): Superb -
• Steven (7/5): Good -
• Zahid (4/5): Disappointing -
• Terri (8/5): Would definitely stay here again, it was a pleasurable stay with the family.. - Everything was great. Central location, lovely staff clean facilities. The bathroom is a shared one to the other guests, not ideal but not a deal breaker. The soap was an issue.. each room should be given its own.
• Williams (8/5): Very good -
• Michael (7/5): Good -
• Denise (9/5): Superb -
• Michael (8/5): Very good -

Photos