Hotel Orlovetz

Location: Pamporovo, Chepelare, Smolyan, 4870, Chepelare, BG

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 AM

Check-out: 12:00 PM

Instructions: If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Full-service spa
• Fitness facilities
• Fireplace in lobby
• Health club
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Sauna
• Ski storage
• Wheelchair accessible
• Outdoor furniture
• Steam room
• Elevator
• Fitness facilities
• ATM/banking
• Gift shops or newsstand
• Conference space
• Fireplace in lobby
• Hiking/biking trails nearby
• Ski storage
• Breakfast available (surcharge)
• Television in common areas
• Health club
• Safe-deposit box at front desk
• Porter/bellhop
• Snowmobiling nearby
• Snowshoeing nearby
• Full-service spa
• Internet access in public areas - high speed
• Smoke-free property
• Wedding services
• Ecotours nearby
• Tours/ticket assistance
• Wheelchair accessible parking
• Conference center
• Mountain biking on site
• Playground on site
• Volleyball on site
• Self parking (surcharge)
• Sledding nearby
• Snow tubing nearby
• Ski passes available
• Pool sun loungers
• Rock climbing nearby
• Cave exploring/spelunking nearby
• Ziplining nearby
• Banquet hall
• Fishing nearby
• Horse riding nearby
• Mountain climbing nearby
• Wheelchair-accessible van parking
• Wheelchair-accessible spa
• Wheelchair-accessible pool
• Wheelchair-accessible on-site restaurant
• Lifeguard on site
• Coworking spaces

Rooms Available

• Apartment, 1 Bedroom, Balcony, Mountain View

  1 King Bed and 1 Double Sofa Bed

  753-sq-foot room, balcony with mountain views

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, queen sofa bed, and phone

  Comfort - Daily housekeeping, heating, fresh towels every 3 days, fresh bed sheets every 3 days

  Accessibility - Grab bar near toilet

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Sofa bed
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Separate living room
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Highchair
  • Electrical adapters/chargers
  • Bathroom emergency pull cord

• Double or Twin Room, Balcony, Mountain View

  2 Twin Beds and 1 Twin Futon OR 1 King Bed and 1 Twin Futon

  344-sq-foot room, balcony/patio with mountain views

  
  

  Layout - Separate living room

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, phone, and highchair; extra futon mattress (surcharge) and cribs (free) available on request

  Comfort - Daily housekeeping, heating, fresh towels every 3 days, fresh bed sheets every 3 days

  Accessibility - Grab bar near toilet

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Separate living room
  • Balcony or patio
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Highchair
  • Electrical adapters/chargers
  • Extra futon (surcharge)
  • Bathroom emergency pull cord

Guest Reviews

• vlaykova (10/5): -
• Siyana (7/5): -
• MANUEL (9/5): VOLVEREMOS - DESAYUNO Y VISTAS ''''
• Cergey (10/5): -
• Velichkov (10/5): -
• Maria (8/5): -
• Сабина (10/5): -
• Sotir (10/5): -
• Zeyneb (5/5): -
• ΓΕΩΡΓΙΟΣ (10/5): -
• Martin (7/5): -
• Velina (9/5): Good one, only do something more for people with kids - Warm, clean, comfortable room The reastaurant menu is the same as at Perelik, which gives you nonoptions. Also, in order for the kids to play we had to go to Perelik each time
• Miroslav (6/5): Not good value for money! - Avilable rooms Mattresses are crushed and not comfortable! Need replacement. Dinner was not tasty!
• Aleksander (10/5): -
• Kostadin (10/5): -
• Simeon (10/5): - Всичко е перфектно!
• Georgi (10/5): Хотел и персонал топ -
• Vladimir (7/5): -
• Travelertooo (7/5): -
• başar (10/5): - Konomu çok iyi, kahvaltıiyiydi. Akşam yemeği
• Mustafa (3/5): -
• Teya (10/5): -
• selim (7/5): -
• Nesrin (8/5): Akşam yemekleri hariç güzel ve temiz bir oteldi. - Odaları çok geniş ve sıcaktı. Açık büfe yemek çeşitliliği ve garsonların yavaşlığı dezavantajı
• Neiko (4/5): Disappointing - bad service, crowded breakfast, no parking spaces, feels cheep. - The breakfast was good and rich and there is a direct connection with the hotel on the opposite side where the spa is nice and have a big swimming pool, compared to the Spa in Orlovetz which is rather small. The hotel has nothing to do with a 5 star hotel - most part of the lobby has been kept in dark, poor restaurant, the breakfast was nice, but did not manage the capacity of the hotel as it was crowded at around 9:30, and not extension of the breakfast was provided during the weekend. There was no parking available and the service was awful. The people responsible for the limited parking spaces in front of the hotel were keeping them for specific guests and were suggesting that it is not possible to park there. An actual parking was not suggested. The spa was small and limited and the jacuzzi was additionally paid.
• süreyya (9/5): -
• Mariya (5/5): - Беше чисто, персонала особено пикола и камериерки бяха изключително мили и отзивчиви. Сешоара в стаята ни беше развален и от рецепция казаха да очакваме техник, койта така и не дойде. Закуската беше доста слаба и базова като за 5 звезден хотел. Нямаше балсам за коса в стаята, на рецепция ми обясниха, че препарата който обединяваше душ гел и шампоан щял да стане и за балсам. И в най-семплите хотели, в които съм била балсам и шампоан присъстват като комплимент. Всеки с дълга коса ще ме разбере.
• Valentin (3/5): -
• Vildan (10/5): - 🥰
• Korai (10/5): -
• Plamen (3/5): -
• Илиева (10/5): -
• Blagovest (10/5): -
• Димитър (10/5): -
• Bedri (6/5): I can't say it's good or bad, but the fact that it's clean is an extra plus, especially for families with ch - The general cleanliness was good, there were no parking issues, and the breakfast contents were adequate. There was nowhere to drink water, and the staff, especially the blonde lady with curly hair who cleaned the 5th floor, was grumpy, scolding and constantly complaining. The pool was far too small.
• Eleni (8/5): -
• Elitza (8/5): -
• Ioannis (8/5): - Η θέα Δεν νομίζω ότι δικαιολογεί τα 5 αστέρια της κατάταξης
• Kateryna (9/5): -
• Ferudun (7/5): -
• Diana (10/5): -
• Anton (8/5): - Ок
• Stanislav (9/5): -
• Miroslav (10/5): -
• Melis (10/5): -
• Anna (8/5): - I recently stayed at Hotel Orlovetz and overall had a good experience, but with some notable drawbacks. The hotel itself is great—the rooms are very clean, modern, and offer the best views you can get in Pamporovo. Waking up to those mountain views was definitely a highlight of the stay. The breakfast was really good with a nice variety, but dinner was inconsistent. On Friday and Saturday, the food was great, but during the weekdays, it wasn’t nearly as good, likely due to fewer guests. Another issue was that they stopped bringing out fresh food by 7:40–8:00 PM, even though dinner is supposed to be served until 9:00 PM. One of the biggest disappointments for a 5-star hotel was the heating system. There’s no way to control the temperature in the room—it runs on a central system and was unbearably hot. When we asked about it, we were simply told to open the windows, which is not what you’d expect from a luxury hotel. Overall, the stay was enjoyable, but the hotel doesn’t quite live up to a true 5-star standard in terms of service and amenities.
• Zdravko (10/5): - The hotel was nice, the roads was not clean from the snow.
• Beysin (4/5): - It is not clean, spoons, forks, knives, glasses, plates, dirty , the breakfast weak ,the food and drinks are not put new if they finish . The location and the staff at the door were good.
• Karl (10/5): Hotel Orlovetz - Unbelievable hotel to stay in we booked an apartment and the room and view were absolutely magnificent, very helpful and friendly staff who could do enough for you, customer service at its highest level, week done hotel Orlovetz.. we will come back

Photos