Santa Ana Plaza
Location: Plaza Santa Ana, Madrid, es
Star Rating: 8.4 Stars
Property Type: Apartments
About this Property
Central Location
Santa Ana Plaza by Madflats Collection is conveniently situated near major attractions such as Mercado San Miguel and Puerta del Sol, making it the perfect base for exploring Madrid. Plaza Mayor and the city centre are also just a short distance away.
Modern Amenities
This stylish apartment offers guests a comfortable stay with its air-conditioned rooms, fully equipped kitchen, and free WiFi. The property's lift, luggage storage, and non-smoking policy ensure a hassle-free experience for all visitors.
Convenient Services
Guests can enjoy added conveniences like towel and bed linen provisions, as well as easy access to transportation hubs such as Gran Via Metro Station and Atocha Train Station. With a paid airport shuttle available, traveling to and from Adolfo Suarez Madrid-Barajas is a breeze.
Important Information
- Only for rentals under Article 3 of Law 29/1994, of November 24, on Urban Leases. If you have any questions, please contact us.
- Check-in time: 14:00 to 21:00
Arrival outside of these hours will incur an additional charge:
Between 21:00 to 23:00 - 30 € (in cash) per reservation.
After 23:00 - 50 € (in cash) per reservation.
Customer Service Hours: Monday to Friday from 10:00 to 21:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Non-smoking throughout
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Mobile app for room service
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Apartment with Balcony
This air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony, this apartment also features a washing machine, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Nicole (5/5): Central location to various sites however seemed to be party central. Would not recommend if you needs few hours sleep p - Property was clean and centrally located We stayed on a Saturday and Sunday night. Santa Ana plaza seems to be a party hot spot, that was extremely noisy until 7am Sunday. There were fights and numerous police called for various altercations during the night. Even on Monday morning the partying continued until 5am. We got about 4 hours sleep in total over the 2 night stay as the apartment definitely wasn’t sound proof.
- Nadine (10/5): Fab location - Lovely location to be in, quite central and most landmarks/museums within walking distance. The plaza was lively at night and the sounds from outside weren’t too loud at night time. For 2 kids and 2 adults the size was fine but if 4 adults would be tight as apt would not be able to fit all the suitcases.
- Shara (9/5): Loved the location and property. Management were helpful and quick to respond. Our only issue was not knowing about ther - Great location. They only thing was the Plaza was being redone. Not the fault of the property but they could’ve forewarned us. One of the reason we chose it was because of the child’s play area and plaza but was noisy with machinery and completely closed with temporary walls.
- Peter (10/5): Lovely apartment with some initial access issues - Great location, comfortable bed, excellent full kitchen with coffee maker and lovely bathroom. Access to the building and our unit is a little tedious and difficult being through an app that you need to pre-load before arrival ! Arriving without a functional internet connection is essential. The Plaza is being redeveloped so currently (May 25) it is a worksite.
- Julie (8/5): Very good -
- Lucia (8/5): Very good -
- Suzunov (10/5): Nice, causy place in the heart if the city. Highly recommend. - Location is perfect. Construction work was ongoing on Santa Ana Plaza
- Simm (3/5): Annoyed I was not told about the construction site I actually took a video it was so bad - Apartment was small compact but just what we needed Location was central BUT the construction site outside was unfortunately all we could hear, it was so noisy we couldn’t stay in the apartment for too long and after a 28 hour flight was pretty exhausting
- Jane (7/5): Beautiful apartment spoiled by ongoing major works in the square just outside. - Beautiful apartment, well presented and very clean.
Amazing views across Plaza Santa Ana.
Lift access to the second floor. Difficulties getting into the place as was supposed to work digitally and it did not work for us. It presumes you have a mobile phone with sufficient charge.
BE WARNED that there are major works being carried out in Plaza Santa Ana, with heavy machines working from 8am until 6pm. The noise, even with the windows closed, was unacceptable. A nasty surprise on arrival. The works are scheduled to continue until end 2025.
Communication with the hosts was patchy. It felt that they were happy to make complicated demands ( online check in, safety deposit of 250 euros not specified on Booking.com) and dictates about calling at night, but my emails more than once, were left unanswered.
Last minute demand for a deposit to be charged to our credit card was also unwelcome.
Small of Methane in the bathroom - extractor fan ameliorates this.
- Emma (1/5): Not going again - The location The heat Did not work well.
- Federico (9/5): Superb -
- Przemysław (10/5): Exceptional -
- Emiliya (7/5): Good -
- Erietta (10/5): Exceptional - Plaza Santa Ana is an excellent location for a visit to Madrid. The apartment is contemporary, very clean, and fully equipped for a comfortable stay.
- Cathleen (10/5): Charming apartment over looking Plaza Santa Ana - Location, clean, comfortable and modern.
Elevator! With the great location comes the sounds of the city, but we felt it was worth it.
- Ken (10/5): Great location for great apartment value - The apartment is very clean with a comfortable bed and a decent size with two sets of windows on a balcony. The best part is that it is well situated on the Santa Ana Plaza across the street from the Teatro Español with a large variety of restaurants and tavernas close by. The museums are also within easy walking distance The shampoo and body shower soap supplies are very sparse. Fortunately, we had our own shampoo and conditioner.
- Tom (10/5): We greatly enjoyed our stay at Santa Ana Plaza and would recommend it to anyone visiting Madrid. - Fantastic location, surrounded by restaurants and bars and direct access (straight out the front door) to a buzzing center of meals and entertainment.
- Linda (9/5): Would definitely stay here again. - The location is excellent. The apartment is very sweet. Lots of light and large windows overlooking the plaza. We had an issue at check in. The hosts added a last minute $450 deposit and would not turn over the address and keys until we agreed to this. The rep at Booking.com was excellent — and got the property to agree not to charge our card for the deposit. A stressful start to the vacation… but everything turned out great.
- Robert (9/5): Nice, well equipped apartment in central location. - Location was very central with plenty of restaurants nearby and not far from supermarkets. Comfortable unit and well equipped. Early morning (6-8)there were still revellers from previous evening congregating in square. The worst bit was these revellers (male and female!) urinating in the square as there is a distinct lack of public toilets in Madrid.
- Ruslanas777 (5/5): Passable - Good place, night life. Washing machine, fridge, oven. I felt like I am taking bank loan, had to take picture of myself give my passport details. Apartment itself is not so new now. Broken chairs, damaged walls, floor, bad internet. Outside door was not working from app it was a joke 😑 One side of bed was like whale was sleeping on it, big hole 😁
- Rhonda (8/5): Very good - The outside noise from people partying during the night made it very hard to sleep.
- Peter (10/5): Great apartment with very responsive hosts. Always available and always responded to any questions we had. Keep up the g - Great location,apartment has a good layout, great internet and air conditioning with comfortable beds! All good.
- Luc (9/5): Superb - Room en location Bedden
- Kimberly (10/5): An incredible apartment in a great part of Madrid! - The location was great and the apartment was super comfortable. We had space to spread out, a fridge, and washing machine. The beds and pillows weren’t super comfortable. The application for opening the building door was finicky.
- Kellie (9/5): Would recommend - Excellent central location. The square could be a bit noisy at nights, but at most times this wasn't too much of a problem.
- Inmaculada (10/5): Exceptional -
- Michaela (10/5): Exceptional - It's location was really convenient and had a super outlook to soak up Madrid's life.
Communication was excellent.
Very clean and comfortable. We liked everything.
- Chung (6/5): Convenient location, but not family friendly - The apartment is clean and located right in the center of Madrid. It has all amenities you need for a short trip. There was a construction going on inside the building and released unbearable methane-like gases all day long. It was so strong that we needed to wear masks while entering and leaving the building. You can also smell it inside the apartment as it’s located on the second floor.
The area can also be very noisy at night as there are bars close by. People were also having “late night activities” all around, which made it very awkward when you stayed with your family.
- Monica (8/5): Very good - Location, apartment very clean, great host. Lobby under construction and foul smell. Apartment didn’t have basic kitchen things like salt and pepper, nothing just the pots, pans, etc.
- Florian (10/5): Exceptional - Everything is perfect!
- Nives (10/5): Exceptional - The apartment is really in a great location to be recommended, close to all cultural sights, museums, restaurants and the like
Clean, tidy, equipped with all household appliances. You just need to check over time if there is enough coffee and cutlery.
We had a great time!
Photos