Vinpearl Empire Nha Trang, Affiliated by Meliá

Location: 44 Le Thanh Ton, Nha Trang, vn

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Baby safety gates
• Infinity pool
• Coffee Shop on site
• Spa/wellness center services
• Steam room
• Beauty Services
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• 24-hour security
• Delivered food - securely covered
• Key card access
• Happy hour
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Clubhouse
• Reception hall
• Exercise/lap pool
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Beach toys
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• One Bedroom Suite

  Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite is furnished with a desk and a seating area and provides soundproof walls, a wardrobe and city views. The unit offers 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Interconnected room(s) available
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Room

  The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Interconnected room(s) available
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access

• Two-Bedroom Suite

  Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. This wheelchair accessible suite features soundproof walls, a seating area with a TV and a roll-in shower. The unit offers 3 beds.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Patrick (3/5): - The location The breakfast was not good. Some unhelpful staff. Room was very small. And it's a very large hotel with 40 floors so can be waiting a while to grab a elevator. Swimming pool closes early and also the bar. Overall the hotel seemed to be a soulless experience.
• Aleksandr (10/5): - Живу не первый раз! Все супер
• Vitalii (7/5): -
• Nika (10/5): All is good, many thanks! - All is good, many thanks!
• Minhwa (7/5): 위치와 시설은 만족 그러나 재방문 의사 없음. - 조식 수가 풍부하고 맛있었다. 객실이 청결하고 위치가 좋았다. 체크인 하는 데 두 시간 넘게 걸리고 체크아웃도 한시간 가까이 걸림. 호텔이 커서 단체가 몰리면 어쩔 수 없다지만 20년 해외 여행 경력 중 이렇게 체크인 오래 걸리는 곳도 처음 본다. 체크인이 꽉 밀렸는데 지나가던 숙박객이 질문하면 끝도 없이 응대해 주는 직원을 보니 왜 오래 걸리는 지 알 것 같았다. 시설이나 위치, 직원의 친절함 등은 만족스러웠으나 체크인 무서워서 다시 못갈 듯 하다. -부킹닷컴에 아쉬운 점 :예약 당시 부킹닷컴 페이지 오류로 아동 1인 비용이 누락되어 상담원과 상담 후 현장에서 아동 1인 비용을 지불하고 영수증을 첨부하면 환불해주기로 약속함 ->막상 호텔에 도착하니 호텔측은 이 상황 전혀 모르고 있고 심지어 아동 1의 비용뿐만 아니라 금액이 하나도 지불되어 있지 않다고 함. 한국에서 통화한 상담사가 말했던 금액과 실제 인보이스 금액도 달랐음. 부킹닷컴 예약 시 카드 정보 제공했지만 결제 하나도 안되어 있고 호텔측은 부킹닷컴에 확인하라는 말만 함. 해외에서 부킹닷컴 콜센터 전번 찾기 나무 어려워 메일로 겨우 소통했고 부킹닷컴은 호텔측과 상의했다 하는데 막상 호텔은 부킹닷컴에 들은 거 없다 함. - 체크인 대기줄도 길었는데 막상 체크인 하려니 상담원이 말해준 것과 전부 달라 누구 말이 맞는 지도 모르겠고 너무 지치더군요.. 예약 시 생긴 문제는 부킹닷컴에서 좀 더 세심하게 처리해주는 것이 맞다고 봅니다. 체크인하면서 진을 다 빼서 사진 한 장 찍지도 못했네요...
• Maria (10/5): - we enjoyed both the location and the facilities!! room service (cleaning) can 100% be better
• Tung (8/5): Đều ổn - Vị trí và bữa sáng Thang máy
• Anna (10/5): -
• Aleh (10/5): - Хороший отель. Находится чуть дальше от первой линии. В более спокойном месте. Всё понравилось.
• Jenni H (10/5): -
• Chien (8/5): Hài lòng. - Tốt
• Shohijahon Pardaev (8/5): -
• Alikhan (10/5): -
• Đại (7/5): There is still room for improvement - The bathroom amenities are insufficient, the wardrobe light keeps flickering, and the corner of the living room table is sharp and could cut someone.
• H NUONG (9/5): -
• Tuấn (9/5): -
• Vaksman (10/5): -
• Elena (4/5): -
• Loc (10/5): -
• Jodie (10/5): Thoroughly enjoyed our stay. Beautiful apartment and views and welcoming staff. - Such a beautiful stay and the views were amazing. Lovely staff
• Nguyễn (9/5): -
• Olga (1/5): - I booked a room with breakfast, but at the reception they asked me to pay extra for breakfast for two 600,000 VND, this is a complete deception on the part of the hotel.
• IVAN (8/5): - Отель находится в центре жизни Нячанга, рядом есть все необходимое. Завтрак разнообразный и приветливый персонал. Очень долго ждать лифт
• Thi Diem (7/5): -
• Alsu (8/5): Цена-качество норм, но с уборкой проблемы - Хороший отель за свои деньги. Брали люкс с 2 спальнями, удобно для семьи. Хорошая постель, тапочки, халаты. Можно пользоваться спа зоной. Завтраки неплохие, много азиатских блюд, но в целом можно найти что поесть У отеля действительно очень большие проблемы с уборкой, можно сказать ее вообще нет. Убираются плохо даже для Азии, странно сталкиваться с этим в отеле 5 звёзд. Кофе на завтраке ужасен, что тоже странно для страны, в которой на каждом шагу куча прекрасных кофеен и где растет кофе. Местоположение удачное в отношении кафешек, магазинов, массажа итп. Но не очень удачное в плане пляжа, если идти по прямой, то только дикий пляж, по факту чтоб дойти до точки, где есть лежаки в аренду, нужно идти 15 мин. Наверное в следующий раз буду выбирать другой отель, возвращаться желания нет
• Van (4/5): - Ok Ga giường bẩn mốc
• Lidiia (7/5): -
• Jochen (7/5): -
• Monica (10/5): A restful five star experience! - The rooms were large and airy, and very clean. Comfortable beds, super shower. The breakfast buffet was really impressive, it had so much variety. Hotel staff were very friendly and professional, and most spoke English. Our room had a kitchen but there was no microwave. The pool didn’t get much sun.
• Ha (5/5): - Dịch vụ ở nhà hàng chỗ bể bơi khá tệ, hoàn toàn không xứng đáng với tiêu chuẩn Melia. Hỏi đồ uống gì cũng không có, lúc đầu bảo có xong một lát chạy ra bảo không có, hỏi nhiều đồ uống đều bảo hết. Dừa cũng bảo hết, trong khi đi ngang qua thấy vẫn có dừa để lăn lóc đó, kiểu như không muốn phục vụ.
• Nhân (10/5): -
• Bat-Ulzii (7/5): - Breakfast was nice, location was nice, the view from high rise was fantastic! Room needs to be cleaned. There were some wears and tears in the room. Gym was not big enough compared to size of this hotel.
• Elena (8/5): -
• BỘI HOÀN (9/5): - Good location and great service! A little busy for buffet and elevators!
• hyun (8/5): - 시내중심가에 있어서 좋았고 수영장도 나름 좋았습니다 드라이기 너무 힘들었어요 누르면서 하기엔 팔이 너무 아팠구요 조식도 솔직히 그냥 그랬구요 청소를 매일해주시지만 침대시트는 안바꿔주시는거같아요 시트에 핑크색 뭔가 묻었는데 5일내내 똑같았어요 에어컨도 딱히 막 시원한 느낌이 안들어서 좀 더웠습니다
• SOOYEUN (6/5): -
• SOOYEUN (6/5): -
• Jongmin (7/5): -
• Ken (10/5): So good - Vị trí thuận tiện, nhân viên dễ thương. Luôn quan tâm và hỏi thăm khách hàng
• Frédéric (1/5): - Be very careful with your booking details here. On the day of departure, I noticed that my reservation had been modified to dates one year in the future (almost identical dates, making it easy to miss at a glance). This change would have resulted in a no-show or cancellation fee being charged much later. I did not request or authorize any date change. I was able to catch it in time, but others might not. I strongly recommend double-checking your booking confirmation, especially around check-out.
• Amanda (4/5): This hotel is fine if you are looking for a reasonably priced clean hotel in a convenient location with a good breakfast - The location was good and the staff were nice. Breakfast variety was good and if you could find a spot in the pool area, the pool itself was nice. For a big hotel chain (especially one affiliated with Melia), we were surprised how much of a challenge English was for the staff and how impersonal this hotel was compared to other large and boutique hotels we’ve stayed at in Vietnam. The room was nice enough but the tv didn’t work, the air conditioning and fridge weren’t very cold (the air conditioning still hadn’t reached our desired temperature upon checkout a couple of days later) , and while there was a kitchenette of sorts, there wasn’t even cutlery provided. The pool area is way too small for the number of rooms in this hotel and was hard to find a lounge chair.
• Ngoc (9/5): -
• Nugzar (7/5): - Отель в целом оставил смешанные впечатления. Еда хорошая, вкусно и разнообразно. Соотношение цены и качества — среднее, ожидал немного большего. Персонал очень хороший, дружелюбный и всегда готов помочь. Однако чистота в отеле оставляет желать лучшего, это слабое место.The hotel left mixed impressions overall. The food is good, tasty and varied. The price-to-quality ratio is average — I expected a bit more. The staff is very good, friendly, and always ready to help. However, cleanliness is a weak point and could be improved. Однако чистота в отеле оставляет желать лучшего, это слабое место.
• Tâm (7/5): -
• Kitti (10/5): - Nagy, kényelmes szoba terasszal, tiszta, jól feszerelt, hatalmas és nagyon kényelmes ágy!
• Beau (7/5): Good... For Koreans - The staff are very kind and responsive They cater too much to Koreans. There aren't enough local food options
• Hoa (8/5): -
• Файрушин (10/5): -
• EUNJU (8/5): -
• Hùng (7/5): -
• sangho (8/5): - 조식은 좋았고, 시내 1.5KM이내 식당, 스파,시장, 마트 거의 대부분이 도보가능거리라 좋았어요 3일째 객실청소가 저녁에야 끝나 스케줄을 마감하고 돌아왔을때도 청소가 안되어 있던 점이 아쉬워요
• Tram anh (8/5): -
• Thomas (9/5): - Die Vielfalt beim Frühstück. Das freundliche Personal. Der überfüllte Speisesaal beim Frühstück zwischen 0630 zu und 0945. Eine ruhige Unterhaltung mit den Kollegen war aufgrund des Lautstärkepegels nur schwer möglich.
• Max (3/5): Das Hotel war von russischen, koreanischen und chinesischen Touristen völlig überlaufen und der Service überfordert. Ich - Gute Lage, schöner Ausblick Service: Geldwechsel war auch beim dritten Versuch nicht möglich. Immer hieß es, geht gerade nicht, kommen Sie nachher wieder. Mein Zimmer wurde schlecht oder gar nicht gereinigt. Nach dem 4. Nachfragen wurde endlich der Zimmerservice (um ca 16:00Uhr) erledigt. Eine Rechnung ausgedruckt oder am Abend vorher zu bekommen, war nicht möglich. Am frühen Morgen am Abreisetag war eine lange Diskussion nötig, um endlich die benötigte Rechnung zu bekommen.
• Thuan (10/5): -
• harley (9/5): - The pool and beds were amazing Breakfast had everything very busy sometimes but large set up with lots of variety They only have unsecured wifi It is on and off all the time
• Dani (10/5): - Overall, everything was great — the room, the atmosphere, and the staff. The only issue was with the shower, where the water temperature kept changing rapidly from cold to hot without adjusting anything. Fixing this would make the stay perfect.
• MAO (10/5): -
• Denis (10/5): - Large, clean rooms, great breakfast Nothing
• Thierry (9/5): -
• Thi Anh (4/5): - Tiện đi lại Phòng ngủ lớn quá nóng do nắng rọi từ sớm Không gian chật hẹp, nội thất bất tiện
• Nurbol (8/5): -
• Kai (10/5): -
• IULIIA (8/5): Очень грязно. Администрация отеля обратите внимание на качество уборки, оно очень плохое! - Очень хороший завтрак, выбор блюд достойный, все вкусно. Вид из окна 33 этажа был очень красивый, весь город, как на ладони. Сам номер симпатичный, если не считать грязи в нем. Персонал выше всяких похвал. На любую просьбу реагируют моментально. Очень грязно. Начиная от полов в номере, заканчивая шкафом. Везде пыль, грязь. Такое чувство, что они вообще не знают, что такое мыть полы. Мы заехали в номер, полы были грязные, за 3 дня, что мы жили их также ни разу не помыли. И думаю после нас их также не помоют. Везде километровый слой пыли, столики все заляпаны непонятно чем, душевая грязная. Такой красивый отель так сильно запустили. Желания возвращаться-нет. Не хочется жить в грязи, хоть и с красивым видом.
• Duc (10/5): -
• Junepill (8/5): -
• Maysie (4/5): -
• Vedat Hanife (10/5): - Güler yüz ,Tertemiz geniş ve konforlu odaları ve merkezde olması çok büyük kolaylık.
• Hung Wen (10/5): - 幫家人訂的2-bedroom，他們說超讚的
• Truong Thi (9/5): -
• Tammy (7/5): A large hotel that could do much better in basic guest services. - Located close to multiple restaurants & not far from the beach. A very large hotel where you feel like a number, not a special guest. It took 3 phone calls and 1.5hrs to get towels as the house keeping staff did not leave any towels. Also face washers were not changed in our 5 nights. Basic room facilities are not present such as; a teaspoon to stir your coffee, a do not disturb sign and milk powder to add to the coffee/tea. The pool is very cold as it is in shade all day.
• Tran (10/5): -
• Văn Giàu (10/5): Tuyệt vời - Vị trí và dịch vụ tốt
• Maros&Smitha (10/5): Felt Truly Welcome – Amazing Team & Perfect Location - Amazing hotel in an epic location with everything important nearby. Booked twice and will book again when I am back in Nha Trang.
• Яна Березова (10/5): -
• Kiwook (10/5): - 좋음
• Anna (8/5): -
• Tuan (9/5): -
• Quynh (9/5): -
• Yuriy (4/5): doesn't correspond to its quite high price. - Cleanliness, location, staff response There was no natural brewed coffee or anything for making coffee or a coffee machine. There were no dishes or cutlery in the kitchen, not even a teaspoon. There were no clothes hangers, only ones for hanging robes. There were no pool accessories, sewing kit, etc. It doesn't correspond to its quite high price.
• Tatiana (10/5): Хороший отель! Снимали номер с двумя комнатами, удобно для семей с детьми! - Все было хорошо! -
• Ariuntsetseg (10/5): - So clean, and comfortalve
• Park (9/5): -
• Thi hai anh (8/5): -
• Luke (10/5): - Great value for Money. A five star that is actually 5 star Nothing
• Jin Ho (10/5): -
• Raymond (9/5): - Great location. Located not to far from the beach and enjoyed the Buffet breakfast included with our accommodation
• Lola (10/5): Супер отель , постельное и подушки, завтрак хороший ! - Сервис Всё прекрасно
• Aleksandr (10/5): -
• Jaeha (7/5): - 시내여행하기위해 위치가 편했어요 조식이 변화가 없어요.세탁비가 비싸요
• Wolfgang-Matthias (10/5): Sehr gutes Hotel im Zentrum - Auch wenn strenggenommen das Hotel nicht dem Standard eines grossen 5 Sterne Hotels entspricht, so war ich dennoch sehr zufrieden. Die geographische Lage mitten im Zentrum, das grosse, saubere Zimmer, das sehr reichhaltige und vielfaeltige, abwechslungsreiche Fruehstueck, der freundliche Service. Ich hatte ein Zimmer in den hoeheren Etagen mit Blick aufs Meer. Alles in allem habe ich mich wohlgefuehlt und kann dieses Hotel empfehlen.
• Нурлан (10/5): -
• Ben (10/5): -
• 임수성 (10/5): -
• Vina (9/5): High standard. Nice and enjoyable stay. Recommended. - The staff was friendly, professional and helpful. The room was pretty (in accordance with the pictures), spacious and decently clean. There is heated water, the water bottles in the rooms were free of charge, towels were clean, hygiene products smelled lovely, the beds were comfortable, the sound isolation was adequate, they help you with carrying luggage. Would definitely stay here again. The only thing I would suggest to improve is the cleanliness of the room as the bedcovers and bedsheets sometimes had some spots as well as lint on them.
• Phương (8/5): -
• 근숙 (10/5): -
• Linh (7/5): - Còn hơi ít món, khẩu vị hơi nhạt
• Nhân (7/5): - Đã báo xuất hoá đơn đã cập nhập mst nhưng không xuất hoá đơn. Nhân viên gọi nói có người yêu cầu k xuất hoá đơn. Gọi xác nhận lại thì bảo k xuất
• Dmitrii (10/5): -

Photos