The GrandWest Arashiyama

Location: Nishikyo-ku Arashiyama Kamikaidocho 48, Kyoto, jp

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Luggage storage
• Fax/photocopying
• Non-smoking throughout
• Concierge service
• Kid meals
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Face masks for guests available
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Internet access
• Bicycle-friendly property

Rooms Available

• Dining Suite

  2 King Beds

  678-sq-foot individually decorated room with a balcony

  
  

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV

  Food & Drink - Kitchen with stovetop, microwave, cookware/dishware, and coffee/tea maker

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Deep soaking bathtub and separate shower

  Practical - Laptop workspace, highchair, and iron/ironing board (on request)

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Slippers
  • Kitchen
  • Electric kettle
  • Stovetop
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • Deep soaking bathtub
  • Bedsheets provided
  • Highchair
  • Griddle
  • Mixer
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Extra futon (surcharge)
  • Restaurant dining guide
  • Freezer

• Junior Suite

  This suite's special feature is the hot tub. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a dining area, a sofa as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Stovetop
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Family Room with Tatami Area

  Guests will have a special experience as the family room features a hot tub. The spacious family room provides air conditioning, tatami, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds and 3 futons.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Dining area
  • Electric kettle
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Family Room

  This family room's special feature is the hot tub. The spacious family room provides air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Suite with Kitchen

  The hot tub is a top feature of this quadruple room. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The spacious quadruple room features air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Stovetop
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Olga (7/5): - Приятный персонал, вкусные завтраки, чистая и удобная ванная и туалет. Недоделанность отделки номера - бетонные потолки и стены. Нет никакой тумбочки у входа, приходилось все складывать на полу - ключи, сумки. Нет в номере тарелок и приборов.
• Toni (10/5): - Location was perfect quiet and walking distance to everything. The staff were amazing. Don't miss the lovely roof top for the views and cute little teepee. Parking was close and free.
• Etienne (9/5): We had a fantastic time. Our children loved the huge space, the futon beds and the breakfast. - Big, convenient room. Our children loved it! The staff were very friendly and kind. A bit noisy (road noise)
• Kristen (10/5): -
• JIN HEE (10/5): 정말 세심한 숙소 - 숙소 시설도 좋고 직원분들도 친절합니다 아이 침구 준비해달라고 했을 뿐인데 아기샴푸부터 장난감까지 세심하게 준비해주셨습니다 엘레베이터가 없는 점이 아쉽습니다. 주차장은 걸어서 3분 거리의 외부주차장을 사용합니다 (무료)
• Zeynep (5/5): -
• Nils (9/5): -
• Michelle (9/5): - Great, attentive staff and a wonderful location right near the Arashiyama monkey park and Togetsukyo bridge. (For vegans, also right near Musubi Sweets Factory, which was fantastic.) A nice mix of traditional style and modern conveniences. It's a little far from the Saga-Arashiyama station - plan to take a taxi.
• kim (9/5): 5월의 아라시야마 여행 - 위치도 좋았고 식사도 맛있었습니다. 계단이 가파른데 엘리베이트가 없다. 옥상개방시간이 짧다.
• 山本 (10/5): ホスピタリティが高い宿 - 子供に優しかったです！ スタッフは愛想いいですし、子供へのアメニティも充実。 部屋にはブロックも用意されていました！ ありません！
• Lakovsky (10/5): - Very very nice staff, they helped me with laundry. Nice near by restaurant. Parking is a bit of a walk from the hotel.
• Rand (10/5): Lovely, restful stay in great surroundings - The property was ideally situated for local amenities and attractions. Staff were very friendly and helpful. The room was very spacious, clean and well equipped. Would definitely return.
• Kanako (8/5): - お部屋が綺麗で過ごしやすく。 スタッフの方も丁寧。 観光場所も交通機関も詳しく教えてくれました。
• daisuke (10/5): -
• 米田 (10/5): 最&高 - スタッフの対応が素晴らしかったです
• ERI (9/5): 嵐山に滞在できて最高でした！綺麗で暖かみのあるとても素敵なホテルです！ - 渡月橋や最寄り駅からとても近く、静かで快適な宿泊ができました。フロント前の暖かな雰囲気やドリンクサービスなどもありがたかったです。 エレベーターがないので、女性で長期滞在など荷物が多い方はスーツケースを運ぶのが大変かと思います。私たちは家族で滞在でしたので人手があり特に問題はなかったです。
• CHIAYI (10/5): 環境優美 - 房間環境優，嵐山的山景十分優美
• 鳳芸 (9/5): 房間很乾凈，舒適，服務相當好。我們雖是外國人，但服務人員相當友善。當地餐廳很早就結束營業，晚餐比較難找到吃的。離嵐山公園不算遠，是可以吃完晚餐散步的距離。總之，是舒服的一晚。 -
• 米田 (10/5): -
• MIZUKI (8/5): -
• Heidi (9/5): Ruhige, sehr saubere und geräumige Unterkunft in Arashiyama - Das Zimmer war riesig und die Betten waren sehr bequem - wir haben geschlafen wie Engel. Es hatte alles was man braucht: kleine Küche mit Kochplatte, Wasserkocher, Kühlschrank, Geschirr. Esstisch, Sofa, TV. Einen Schrank um Kleider aufzuhängen. Es gab sogar eine Terrasse. Man bekam ausserdem einen sehr schönen Pyjama (bzw. eine Art Nachthemd) für die Zeit des Aufenthalts. Die Zimmer waren sehr sauber und wurden täglich gereinigt und die Betten gemacht. Im Badezimmer hatte es auch alles was man braucht: Shampoo, Conditioner, Duschgel, Zahnbürste, Zahnpasta, Creme, etc An der Rezeption gab es gratis Wasser, Tee und Kaffee. Es gab eine Waschmaschine/Trockner um die Wäsche zu waschen die mit 100er Münzen funktionierte und sehr gut gewaschen/getrocknet hat. Zum Bahnhof Arashiyama sind es keine 10 Minuten zu Fuss und zu den Sehenswürdigkeiten zwischen 10-20 Minuten zu Fuss. Es hatte einen Supermarkt in der Nähe der auch spät geöffnet war. Obwohl Arashiyama sehr voll mit vielen Touristen ist, war das Hotel etwas abseits vom Trubel ruhig gelegen - was uns gut gefallen hat. Das Personal war wirklich sehr freundlich und hilfsbereit. Für Arashiyama und Umgebung ist es eine hervorragende Lage. Um Kyoto zu besichtigen ist es etwas abseits. Am Abend hatten alle Restaurants und Geschäfte schon früh geschlossen (18 Uhr oft) - so dass man früh essen gehen musste und nicht noch am Abend bummeln konnte.
• mayumi (9/5): 又利用したい - 静かなロケーションで、広くて快適でした。 特になし
• Yi (8/5): -
• Laura (10/5): -
• Kano (10/5): 素晴らしいホスピタリティの宿 - 素晴らしいホスピタリティ 子供連れへの配慮 施設は問題ないが、周辺に虫が多いため、虫除けを工夫して欲しい
• TSUBAKIYAMA (7/5): -
• Gregory (10/5): - Overall very good. Poor coffee. Bed pillows small and flat.
• David (10/5): Comfortable good valid and friendly. - Huge well equipped suite, and very reasonably priced staff were very helpful and spoke good English
• chat (10/5): -
• Metin (8/5): -
• Ps (8/5): - The location is fantastic but bit far from the central Kyoto. If you like the traditional Japanese vibes this is the place for you. Arashiyama is a great place and its usually very busy, especially around the tourist spots. But the hotel is situated bit far from all that hustle and bustle.
• Joel (10/5): Excellent - Excellent staff. Free coffee, water, chocolate and tea drinks. Traditional Japanese style rooms that were clean and cozy. Short walk to Arashiyama Bamboo Forest. No washing machine in rooms.
• Evgeny (10/5): -
• Thorsten (10/5): Entspannung in freundlicher Atmosphäre - Super Location. Ruhig und entspannt. 10-15 Minuten zu Fuß zum Bambuswald. In direkter Umgebung ein großer Lawson. In direkter Umgebung ca. 5-8 Minuten ein Thermalbad besonders ab 20.00 uhr zu empfehlen. Das Personal ist sehr freundlich und hilfsbereit, die Suite war sehr sauber und groß. Die Ausstattung mit Küche super und das Badezimmer mit moderner Badewanne einfach super zu genießen nach 25 Kilometer Tagesausflüge. Das Hotel stellt kostenlos Wasser, Tee, Matcha und Kaffee zur Verfügung. Es gibt eine Waschmaschine und kleines Cafe. Insgesamt ein sehr toller Aufenthalt in einem sehr sauberen gut geführten Hotel. Vielen Dank für den tollen Urlaub. Nichts.
• Yunjeong (9/5): - 대체로 만족스러웠습니다 엘베가 없어서 짐을 오르고 내리기 불편했어요
• Crystal (10/5): - The family room is very spacious for the kids to move around. Toys are provided for the kids to keep them entertained whilst in the room. Ample amenities are provided. Bed and linen is very comfortable. Staff members help to bring our luggage up the flight of stairs which is very appreciated. Hotel is also located conveniently near the hankyu Arashiyama station and to the Main Street of Arashiyama. We enjoyed our stay thoroughly. Thank you! Nothing
• Mathieu (10/5): - Breakfast Very large room, japanese/ryokan. The onsen/bath in the room is incredible. Breakfast is perfect The rental of the bikes Receptionists are very kind and spean very good english. Frankly don’t hesitate to take this hotel, it’s perfect. Maybe the reception no elevators but that was ok.
• Reynaldo (10/5): Comfortable place and peaceful! - So comfortable and calm! A little too far from the restaurants and places to visit on Arashiyama, but just a little is a great walk to see all the nature and beauty of Arashiyama!
• Maksym (10/5): -
• Joel (10/5): - Love it.
• Kirsten (8/5): Sehr zufrieden - Lage, ruhig Bis auf einen Wasserkocher und Becher keine küchenaustattung
• Joel (10/5): Traditional Japanese feel yet modern - Rooms had a traditional Japanese feel yet modern. Staff were exceptionally responsive and helpful. Located near Arashiyama Bamboo Forest, it had a suburban and quiet feel. Free drinks from bottled water to coffee and tea all day long. Laundry onsite. Best of all it’s reasonably priced. Only one laundry machine - competitive if lots using it. As it’s in a quiet suburban area, restaurants opens late and closes early (majority closes by 6p).
• Joel (10/5): -
• Isabelle (10/5): A perfect hub with a great team to explore Kyoto - The team, the rooms, the location The view except from roof top is not exciting
• Radu (10/5): Comfy stay in a great location. - The rooms were really spacious and clean, they had the right amount of comfort and utility. The staff were amazing and helping us through the stay and holding on to our baggage on the day we checked out. Arashiyama is further from the city but to be honest it's really a good deal compared to city prices, paying for the bus / train is cost effective if you want a place to rest and comfortable. Nothing in particular, everything was up to date and well kept.
• Isabelle (9/5): A perfect solution to enjoy Kyoto with privacy and comfort - It is very convenient as it is closed to railway. Rooms are big and clean. Staff is perfect. It is a good hub to visit Kyoto and Osaka There is no particular view from the rooms
• Isabelle (10/5): Excellent value and a perfect team - It is very convenient for visiting Kyoto as it is connected to train station. The staff is extremely friendly and helpful. Breakfast is good. Rooms are large and clean. Very nearby there is a very nice Onsen It is perfect to visit Arashiyama before tourists arrival. May be the view is not attractive
• Sarah (8/5): - Loved the vibe, staff and room layout and location. Not many decaff options to drink. The beds were really confortable but the matts on the floor were quite hard.
• Amelita (8/5): Big nice room in Arashiyama near train - Liked the rooms- big ,clean, white linen sheets, bathroom separate toilet from bath, had dinning table For the price, really expensive hotel. But didn't have microwave in the room, breakfast not included even though the price is high, they charged me 4,000 yen extra for TAX. So the price went up even more! When you enter the room, the door is like a storage room door, metal gray uninviting feel...But inside is ok. The noise- very noisy cars from the road, noisy guests, Big you can hear the room next door and footsteps upstairs. I think walls are paper thin and floors too.
• Phuong (9/5): Rất tuyệy - Rất sạch sẽ và thuận tiện đến các điểm du lịch, tuy nhiên ko có thang máy nên nếu hành lý nặng thì sẽ phải nhờ nhân viên giúp.
• Jason (8/5): -
• sato (3/5): 割高 - マンションをリノベしたことによる部屋の広さ、風呂の使い勝手の良さ スタッフがアルバイト然としている。特に電話応対に不安しかなかった。ホテルマンと思ったら最低ランク、ユースホステル程度と思った方が精神衛生上良い。その割に宿泊費はシティホテルレベル。価格とスタッフの質が見合ってない。その割に口コミ投稿をやたらと求められ、品質と行動が見合ってないと感じた。
• Masami (8/5): また泊まりたい - スタッフの対応がとてもよかった。 観光地に徒歩で行ける。 壁が薄いせいか他の客の騒ぎ声や走り回ってる音が聞こえて、かなりうるさかった。 ロビーが狭くトイレがない。 レンタルサイクルが電動ではない。
• Leny (10/5): I will totally recommend it. - The staff are very helpful, very good location, and the rooms is spacious.
• KUMPEI (10/5): -
• Mara (10/5): Beautiful room, great hot tub in room, easy to walk to all attractions. -
• Cedrick (10/5): A wonderful, comfortable stay with exceptional service and thoughtful details. - Very clean, and the junior suite was the perfect size for two people. The staff went above and beyond, adding thoughtful personal touches that made the stay feel special. The parking is a bit far from the property. I recommend dropping off your luggage first before parking so you don’t have to carry everything the full distance.
• Andre (10/5): Brilliant stay at great hotel for family with young children. - Wonderful welcome with toys for the children. Comfortable and spacious room with great bath. Delicious breakfast served in cafe downstairs with children’s playroom. Staff were very helpful and kind. Great location just a few minutes walk to the monkey park and Togetsukyō Bridge. Met all our needs as a family travelling with two small children (3&0).
• トオル (10/5): 安らぎと発見 - マンションをリノベーションした部屋はプライベート感満載で自宅でくつろいでいるような感覚になります。ベッドや机の角で子供が怪我をしない配慮、風呂場の子供用石鹸、おもちゃ、チェックイン時のアメニティなど、利用者側の目線がとてもいきわたってました。屋上の休憩スペースもとてもよかったです。嵐山周辺のおすすめスポットなどの情報もあり、とても快適な旅になりました。 ありません。
• Carla (9/5): Unique comfortable experience with great customer service and Value in a beatifull setting. - Arashiyana is a tourist destination but with a small town feel. The town is surrounded by a river/ mountains/ parks and several temples. It is great getaway if you like the outdoors and at the same time you are 20 minutes or so way from downtown Kyoto. If you are staying longer than 2 days in Kyoto and enjoy the outdoors, I would recommend staying in Arashiyana as you home base . The grand west is a combination Lodge with spacious room ( mini apartment) and very friendly staff. Rooms are Japanese style:) The only thing I would suggest was to have the hand wash shower closer to the bath tub. There was not really an enclosed shower area with a door. It would have been nice to have an enclosed area for the hand held shower.
• Tea (9/5): -
• Katie (10/5): We wouldn’t hesitate to stay again, staff were lovely. - Spotlessly clean, comfortable beds, warm room and bathroom. Nothing.
• Rachel (10/5): - The size and comfort of the room and the proximity to all of the local attractions. The hosts even arranged a petal arrangement on the bed ror our arrival as it was our honeymoon. Such a welcoming and accommodating stay.
• Paolo (10/5): We loved to stay there. They arranged the breakfast accordingly with our dairy free needs. - Nice interior design (mix modern and traditional), clean, facilities (water when we arrived, coffee, tea, toilet facilities…). There is nothing that we didn’t like. There is no bath , and no laundry service)
• Elisa (10/5): - Camera molto bella e spaziosa con tutti i confort Posizione, servizi,pulizia e cordialità
• Sumonkarn (10/5): -
• Lisa (10/5): - Clean and convenient to train station and attractions. Helpful and friendly staff.
• ICHIMATSU (10/5): サイコー！ - 子ども連れで行きましたが、朝食時にキッズルームに案内してくださいました。広々としたお部屋でおもちゃも充実している中、ゆっくり朝食を楽しむことができました。子どもは宿泊代無料なのに、子ども用のお水が部屋に置いてあったり、おもちゃを用意してくださったりと、細かい配慮がとてもありがたかったです。お部屋も広く、清潔でした。大満足です！
• jody (10/5): -
• Fareed (10/5): An exceptional hotel of Kyoto - Room was beautiful, staff were amazing, breakfast was great, location was perfect. Short walk to Lawsons, Bamboo forest, train station and various shops and eateries.
• Christina (10/5): -
• Edison (10/5): A great stay at The GrandWest Arashiyama! - I really enjoyed my stay at The GrandWest Arashiyama. 1. The location is about a 12-15 min walk to the main tourist street of Arashiyama within a quiet neighborhood. 2. Check in is very easy as there is a staff member at the entrance to give you your room key and answer any questions. 3. The room is very clean and spacious for Japan standards. I'm very picky when it comes to cleanliness and smells but The GrandWest Arashiyama passed with flying colors. 4. We booked the "Suite with Kitchen" room which gave us a larger table to have meals and journal. I really enjoyed the aesthetic of the room and the extensive use of wood. I would for sure book this hotel if I ever stay at Arashiyama again. There are only a few downsides but they would not deter me from booking this hotel again. 1. The location is a bit of a walk from the main tourist street of Arashiyama (12-15 mins). The walk is not too bad but I did have a leg injury during my trip and the rain didn't help either. There is a bus stop located near the hotel that will take you to the main tourist street (about a 2 min walk to the bus stop) but the bus arrival times are erratic and not on time per google maps (not the hotel's fault). The walk or bus wait times isn't so bad that it would deter me from booking this hotel but it is for sure something to keep in mind and expect if you plan to stay here. 2. The hotel does not have an elevator so if you have a lot of luggage, it can be difficult going up and down the stairs during check in and check out. I would recommend booking a room that is on the lowest level. The staff did help us move our luggage during check in which was very nice. Overall the pros heavily outweigh the cons of this hotel. The staff is very nice and the room is wonderful.
• Alejandra (10/5): A charming get away - The room we stayed at was spectacular. It was spacious, clean, and inviting. The tatami mats added a special twist to a modern room. The facility was clean and the roof top was a plus! We were also offered a tour around the city at no cost. It was great to get insight from a local. Yuji was very informative, charming, and a great guide! Would definitely recommend! The included breakfast was delicious. It was a great variety and portion. I would add lights to the outside when it gets dark, so it’s easier to locate.
• SHIN (9/5): -
• RIE (10/5): - スタッフの方が非常に感じ良かったです 特にナシ
• Chinatsu (8/5): -
• HIROYUKI (8/5): 静かな休息 - 従業員の皆様の丁寧な対応 特にありません
• Mackenzie (10/5): Modern, clean and kid friendly stay close to Arashiyama hot spots. - The staff, the huge space (by Japanese room standards), the breakfast and the property and cafe were both kid friendly. Nothing - perfect stay 😊
• Priya (9/5): - Great location next to the bamboo forest and temple. Easy to travel by bus.
• 哲韋 (9/5): - 1.服務人員親切有溫度 2.空間感相當好 沒電梯
• Chuanyu (10/5): - 房間整體感覺就跟照片一樣,空間非常寬敞,做起來很舒服!樓下就是飯店的咖啡店也提供早餐,非常方便!
• Seda (1/5): - There were breeze coming from the windows right behind the bed. It made sleeping very uncomfortable.
• Satoshi (8/5): - 施設は綺麗でスタッフの方も全員フレンドリーでした。フロントがこじんまりとしていてドリンクや菌輪案内もあり、ホステルのように感じました。 1階の部屋だったのですが、2階の方の足音がものすごくダイレクトに聞こえました。特に一晩は複数の子供が夜11時ぐらいまで走り回り、叫び声も聞こえて寝付けなかったです。フロントから注意してもらおうかとも思いましたが、寝る格好だったので億劫で諦めました。 他の方の口コミで足音のことは見かけなかったので運が悪かったというのもあると思いますが、ホテル側で夜10時以降は静かに過ごすようになど、制限をつけてくださったら助かるなと思いました。 他の点はすごく良かっただけに、足音問題だけすごく残念でした。
• Paul (8/5): Overall a good spot for a short stay in the area. - Convenient location, easy enough to walk into town and buses available. Room was a bit of a squeeze for our family of five but so are many places in Japan. Kitchen area was a bit limited in size and there were not too many food options close by.
• Farah (10/5): Family friendly and comfortable cozy hotel stay - It is very clean, warm and comfortable especially in winter. It is located very near to the Arashiyama Bamboo Forest, so makes it very conveniently located. The staffs are very friendly and welcoming. The junior suite room is just nice for 4 person stay and enough room for my active toddler to run around and play. The breakfast is very good and filling. A nice touch by the property to provide a coffee corner. Nothing
• Brendon James (9/5): -
• 美穂 (9/5): -
• Lilian (8/5): -
• Goda (10/5): A beautiful and stylish hotel with thoughtful touches for children. - This is one of the most child-friendly hotels we’ve stayed at. The toys waiting in the room were a wonderful surprise for our toddler. -
• Siaw Tjeng (8/5): - Near town center, free flow of coffee tea and mineral water Near amazing view
• szucs (10/5): Incredible value for money. By far the best value of our month long trip - Love the location. A short walk from the Main Street but in a quiet spot Staff were really nice and helpful, especially recommending and booking restaurants It was my daughters fav accomm of the trip as it was relaxed and spacious
• Natthakorn (10/5): -
• filippo (8/5): Un’ottima scelta per visitare la Bamboo Forest di Arashiyama. - Stanza molto spaziosa. Letti comodi. Bagno grande con vasca e doccia. Personale disponibile. Mancanza di ascensore con passaggi all’aperto per salire e scendere in camera. Limitata scelta a colazione. Posizione un po’ decentrata rispetto ai punti di interesse.
• 徳田 (10/5): -
• Tomoko (8/5): 快適 - カジュアルでアットホーム 階段のみだった
• Nikki (9/5): -
• anant (6/5): - The location was great. Staff were nice. Morning breakfast was awesome.
• Kenneth Cho Ping (9/5): - Very close to the Hankyu Arashiyama train station. The room is very big and very comfortable. We managed to catch the first sunrise of 2026 on the rooftop terrace. The staff is very friendly and always ready to help. The only drawback of the hotel is there is no provision of lift service. We had to carry our luggage up and down two floor levels, which was very troublesome. Also no provision of public bath but this understandable taking the 10-room size of the hotel.
• Aya (9/5): -
• Arlene (7/5): -

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