Fraser Suites Shenzhen
Location: No.183 Zhenhua Road, Futian District, Shenzhen, Guangdong, 518031, Shenzhen, CN
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience unmatched comfort and convenience at Fraser Suites Shenzhen, where luxury meets a vibrant urban lifestyle.
Recreational Opportunities
Dive into our refreshing outdoor pool, unwind in the sauna, or keep fit at our state-of-the-art fitness center. Your leisure time is elevated with ample options for relaxation and rejuvenation.
Dining Delights
Savor delectable meals at 盛餐厅 or order from our convenient room service. Later, unwind with a drink at our stylish bar/lounge or poolside bar, ensuring evenings filled with relaxation and entertainment.
Convenient Amenities
Enjoy complimentary Wi-Fi throughout your stay, along with a designated business center for your professional needs. With 211 well-appointed guestrooms featuring kitchens, you'll have everything you need for a seamless and enjoyable experience.
Book your stay today and embrace the luxury and possibilities that await at Fraser Suites Shenzhen!
Important Information
- Pool access available from 7:00 AM to 10:00 PM.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities
- Arcade/game room
- Free WiFi
- Swimming pool
- 24-hour front desk
- Garden
- Luggage storage
- Sauna
- Concierge service
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Arcade/game room
- Multilingual staff
- Porter/bellhop
- Smoke-free property
- Billiards or pool table
- Miniature golf on site
- Playground on site
- Free self parking
- Pool sun loungers
- Reception hall
Rooms Available
-
Two Bedroom Executive Study
3 Double Beds
Overlooking the city
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Toaster oven
-
Studio Executive
1 King Bed
Overlooking the city
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
One Bedroom Executive
1 King Bed
Overlooking the city
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Two Bedroom Executive
3 Double Beds
Overlooking the city
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Toaster oven
-
Studio Deluxe
1 King Bed
Overlooking the city
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
One Bedroom Deluxe
1 King Bed
Overlooking the city
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Stovetop
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
Guest Reviews
- Wander28603186263 (6/5): Comfortable Hotel Stay - Great room, good location, nice breakfast, prompt services. The bathroom is big and functional. Feels good to stay in the room.
- JorisD_13 (10/5): Big apartment with hotel service - Nice place, centrally located in Futian. Big apartment with seating area, table, desk, ... and even a guest toilet. International breakfast.
- taylorqin (8/5): room is quite big with necessary equipment - good experience in Fraser, breakfast need to be more diversified with more cleanness, good experience in Fraser, breakfast need to be more diversified with more cleanness
- Coastal630608 (2/5): Hotel exploits customers - would not recommend to stay - **Hotel exploits customer in crises situation - would not recommend this hotel** We stayed at Fraser Suites for just one night, but unfortunately, our experience was very disappointing. Due to the typhoon, we were unable to use any of the advertised facilities such as the fitness studio, pool, or café. While it is understandable that safety measures are necessary during severe weather, the café and other areas were already closed well before the typhoon actually hit, which felt premature. What left the worst impression was the handling of our stay extension. Since the government had issued warnings and it was unsafe to go outside, we had no choice but to remain in the hotel for one more night. Instead of showing goodwill by offering a reduced rate given the circumstances and the lack of available facilities, the hotel charged us an even higher price. There was clearly no increased demand—nobody was leaving or arriving due to the storm—so taking advantage of guests in such a difficult situation felt deeply unfair. I have never before experienced a hotel using a crisis situation to increase rates and profit from guests who quite literally had no other choice. This left a very negative impression, and I would not recommend Fraser Suites to others.
- Roberto (10/5): - Home away from home
- Unixuan (10/5): Luxury and Comfortable Stay - Excellent stay! The apartment is spacious and clean. The front desk staff and housekeepers are polite and friendly. Great location!
- Mackean (8/5): Good stay but having room of improvement - Its my 1st visit to Shenzhen after 8 years . Decided to choose Fraser Suites Shenzhen for my 4 days /3 night stay . In general i would recommend this place with some area of improvement Location While I arrive from Hong Kong ( via High Speed Rail Futain station ). Fraser is situated at the famous Huaqiang North , which its flank by 2 subway line. Within a radius of 500m ,there are shopping malls and eateries. we are always challenge by choice of what we we going to eat . Facilities The facilities is good , where the rooftop infinity pool is definitely a Instagram-able point. There is a bar/ coffee house at the first floor( kind of expensive) and a make shift breakfast location. The food is average, and also crowded( it was a weekend ) . By the way, if you are having external food delivery to the hotel and then room. it uses a robot to deliver to our room .This is pretty cool. Room: I have booked a one room executive which is large , stylish and clean. With a microwave , hot stove, and a washer and dryer. It really built for guest who is intended for a longer stay. The only comment that i have is that the night curtain seems to be slightly shrink as its not able to fully block the morning Sun. Service Comment that the front desk speak little English , which I partly agree. I need to speak slowly for them . In the end, I converse in Mandarin , which speed up the communication In summary , I would return to Fraser Suites Shenzhen for its prime location, roomy suites, impressive amenities .
- dsophi145332 (10/5): Absolutely recommend - I absolutely recommend this place which provides excellent amenities and service for a reasonable price. It is located at a convenient location, next to a big mall and the view from the pool at night is just amazing. Thanks again, the whole team is doing a great job.
- Ivy (10/5): Happy to be back. - Second visit and it was just as comfortable and welcoming. Everything was good. The washing machine did take a long time to complete its wash and dry cycle. Can be better there.
- Xiaoping (10/5): - Great stay
- Abdullah (10/5): Big space - Nice to stay in near all shops and market arabic restaurants 10 min walking
- Stevec7007 (8/5): Mr. Steve Chan - thanks for the help from JoJo & Edi. good service. more movie and foreign new channels selection will be good.
- flee366286 (10/5): Pleasant stay at Fraser Suites Shenzhen - I was looking for a serviced apartment and found this property in booking.com. It is located in Futian, which is in the same area as the civic square, where you can see the synchronised light show on the office buildings at night. It is located beside a shopping mall so it is very convenient. I relied on the food delivery app to order in food and milk tea. However, only Ele.me app is available to tourists since it can be linked to our Alipay wallet. The most interesting thing is a delivery robot would deliver my orders straight to my doorstep. I booked a one bedroom and it has all the things we need; a washing machine, a clothes drying rack, a mini kitchen, a walk-in wardrobe to store our luggages, and a big bathtub to shower a little one. We also enjoyed the daily breakfast spread. Overall, my family and I enjoyed the hospitality.
- Ming B (8/5): - A Safe and reliable. The rooms are spacious and fully equipped. Laundry, kitchenette, mini office. The staff are attentive and the security is very friendly and helpful. House keeping is a turnaround of under 5 mins. Late check out is a very standout option here at 2pm! If you’re a first timer or a regular Shenzhen traveler, then this should be at the top of your list. A
- Annefo (10/5): Great stay in this very confortable hotel - Great location, amazing view from the roof top, top facilities and nice breakfast! The appartment was really big and comfortable and the staff very frienldy!
- Matthew (10/5): - Great Hotel
- chengsuyinjudy (10/5): Excellent apartment and services - The apartment was excellent and clean, the food was scrumptious and the services were prompt and excellent. There is a nice shopping mall right in front of Fraser. I will stay at Fraser again for my overseas trips in future. Thank you for making my overseas trip an enjoyable one, Fraser. Kudos to your management and staff. Keep up the good job!
- jonletg (8/5): Nice big room in great location with minor flaw - The room is huge and well located. There’s a nice huge park nearby for walks too. The main flaw is the smoking issue and the rooms would stink despite efforts to clean the room. It would help if there is also some nice scents to make the room smell nicer. The delivery service is contactless and efficient via robot.
- NGOC (10/5): 4 days trip - Good location
- asyed139141 (10/5): Great hotel but disappointed pool temperature - Great hotel everything was 10/10 but the infinity pool temperature was so cold that it was impossible to swim or enjoy.
- 437iedas (10/5): Cosy and luxurious - The hotel is extremely comfortable, the breakfast is delicious and the staff is attentive. Momo helped us a lot and I thank her for making our stay really enjoyable. The metro is walking distance from the hotel, but not that easy to identify.
- Lynn (10/5): - Good location. Great customer services. Room clean.
- Gizmotito (10/5): A Hidden Gem - A beautiful hotel as soon as we walked in. We are greeted with friendly and helpful staff. Room is spacious and the washer/dryer inside the room is a bonus. The view from the rooftop swimming pool is breathtaking. Will definitely stay at this hotel next time we are in Shenzhen. Our special thanks to Zoey at the reception desk. She helped arrange a 7 persons van to take us and two friends from Shenzhen directly to Hong Kong International airport. She even followed up with us on her day off to make sure the driver picked us up on time. What an excellent service and she is to be commended on.
- MYunus36 (10/5): Good Property & Accommodation - Overall is perfect excellent . I put location very good that is only very personal. Quite far to walk to find the (muslim) halal food from Fraser Suites
- Winnie (10/5): - This is the 2nd time I stayed at Fraser Suite Shenzhen. Love the location, proximity to shopping and plenty restaurants to choose from. Facility is clean and quite well maintained. We were checked in by Zoey. She is warm, client focused and personable. She also assisted us with restaurant booking which was very much appreciated.
- Bee Theng (8/5): - Location is good. Shopping and eating places are plenty.
- pdidier211834 (10/5): Pascal - Great room, good location, comfortable but the A/C make too much noise!. Very nice swiming pool but swiming pool bar closed half the week!. Not enough restaurants choice in hotel. Other hotel 5 stars hotel offers up to 5 or 6 restaurants. Lack of healthy fresh fruit juice for breakfast. Food ok but could improve quality.
- Ming B (10/5): - A The rooms were superbly fitted out. Lux bathrooms and firm comfortable, clean beds. The toiletries were also off high quality. The room climate controls were cutting edge and the temperature was always pleasant. The staff were very friendly, even offering to order a midnight snack and deliver it to my door. Will stay again!
- Andrew (10/5): Great hotel to stay, long or short! - Great stay with the team at Fraser Suites Shenzhen. The staff Zero, Karen, and Zoey were all amazing! Our company stays very often at this hotel and we continue to do so into the future.
- Patrick henry (10/5): Great Shenzhen hotel. - Fraser is great. Hotel staff very much accommodating. Breakfast is delicious. Love the roofdeck gym and pool. Only complaint, sometimes internet gets kinda slow. But its alright. Hiro (Manager) is helpful. Channing (front desk) is an expert with the parcels and luggage. They gladly kept my luggage since i wasnt able to bring it to my flight cuz overweight. Will definitely be coming back.
- S7279IDtant (10/5): Hotel quality apartment - It has everything I need but with hotel like service. Level 7 has 3 OSIM massage chair for guest to use freely. Breakfast had wide variety. There is a juicer with various fruit and vegetables which is rarely seen among hotel breakfast. Fermented bean is also a dish that is rarely seen in non Jap hotel. The room itself has lot of space/shelf to put our clothes. Location of the place is good. Near hua qiang bei. Relatively pricey but it's understandable since it has more features and higher quality
- Pohan (10/5): Comfortable and good service - I’ve been staying in this hotel for couple times. Service is always outstanding. Mr. Chen is nice to me in check out process. I am happy and definitely will come back again.
- Robert (10/5): Impeccable comfort and service. - Flawless! Impeccable. Comfort, service and breakfast above expectations!
- Anjay (10/5): - Coming from Canada, I found this hotel to be absolutely perfect. The suite was incredibly spacious, among the most I've ever experienced. The staff greeted me warmly and were exceptionally friendly. Having a washer/dryer in the suite was incredibly convenient. And the morning breakfast buffet, included in the stay, was both amazing and extensive. I would unquestionably choose to stay here again in the future.
- Verified traveler (8/5): - Pool under repair but that was a key reason for selecting. Very dissatisfied upon arrival to learn pool not opened. Remove the pool from description during extended periods of renovation to avoid false advertisement
- queenivy88 (8/5): Good location and friendly staff - Overstay was well in service, only some minor area need to be improve for better professional service
- Dinara (10/5): - Great location. Spacious, clean and very comfortable rooms. Quick and easy check-in and check- out.
- Jtravels222222 (8/5): Great for families - Good accommodation option for family travels, their 1 bedroom executive is spacious and fits a family of 3 nicely with an added bed option. Love the bathtub. Their roomtop pool has a great view, unfortunatley it was too cold to use the pool during our stay. Lots of food options/ several malls within close walking distance, you wont have to worry about feeling hungry. There’s also an open space kitchen in your room, you’re definitely welcome to reheat/ do simple cooking. Breakfast was okay, not spectacular, but definitely sufficient Chinese options.
- WING CHEONG (8/5): - Spacious room and good service. Good environment around and convenient for travelling.
- CSD1975 (8/5): 3 month stay - I stayed at Fraser Suites for almost three months, on business. PROs: Modern and Clean Suites Washer/Dryer and full kitchen Across the street from a shopping mall and many convenience stores nearby Within walking distance from Huaqhiang subway station CONs: Not in the most beautiful or popular area of Futian (i.e. Coco Park), where most hotels are, so you won’t find western restaurants, english speaking people, etc Toiletries and basic stuff like toilet paper and water were randomly replenished Even though it is supposed to be non-smoking, often times you could smell smoke while in the room Breakfast is definitely local and not catered to international guests, which was a hassle to me (no omelettes, granola, etc) but limited fruits and bread, and the rest was mainly fish, soups, pork, etc The main problem for me: staff DOES NOT SPEAK ENGLISH AT ALL. Even though they were all really nice, I was really tired and frustrated to use google translator even for basic questions like getting a bottle of water or having my room cleaned. I know one might think that this is the case in China but Futian Shangri La was different. In sum, if you are looking for a long stay, this is a great option. Otherwise I would go and book the Futian Shangri La, modern, International and very well located.
- hue (8/5): - In a good and convenient area.
- hue (10/5): - A great experience overall
- nitin (10/5): - just great, staff are great, service great and the stay is great thank you for making my stay brill
- nah (10/5): - 9/10 fantastic.
- nitin (10/5): prefect stay - good location......just fab
- Kalvinlye (10/5): Very helpful staff - The front desk girls were excellent and very helpful. I really appreciate their help, all of them as I can’t remember their names. Ms Josie, carol and all the front desk staff were very good. Also have to praise the very polite door men , they were friendly, as well all the breakfast staff. Thank you .
- WING CHEONG (8/5): - Convenient place and rooms are good.
- WING CHEONG (8/5): - I like suite than hotel with more room facilities and much spacious.
- Pui see (10/5): - Nice location and service
- WING CHEONG (8/5): - Nice room and convenience
- Ng yui tung (10/5): - 。
- John (4/5): Ok not what i come to expect from fraiser suite - Check in man was incompetent an did not know the hotel system, took 40 minutes at 2 in the morning. Room ok but no toothbrushes or usual hygiene packs. Room comfortable but smelt of smoke, shower was blocked and did not drain so could only shower for less than 2 minutes
- Kaeon21 (10/5): Excellent Rooms & Location - We stayed at Fraser Suites Shenzhen for three nights in August 2020. Upon arrival, we were upgraded by one category to a one-bedroom suite - a very nice touch. The suite itself was extremely spacious, with a kitchenette/dining area, washing machine/dryer, separate bedroom, and two very spacious closets. A deep, large bath was also available. The kitchenette was supplied with cutlery, cooking utensils and laundry detergent powder. The 22-metre rooftop infinity pool was never crowded, and afforded some excellent views of Shenzhen Central Park and Futian CBD. Service was generally very good throughout, especially at the front desk. A fascinating feature of this hotel were two robots who were on standby to deliver any takeaway orders directly to your room - a very nice and convenient touch, as hotels in China usually require guests to either collect takeaway orders in person at the entrance of the hotel. The shopping mall right next door provides a great selection of restaurants and shops, and the hotel itself is located right adjacent to the electronics district of Shenzhen. All in all, a very comfortable and affordable stay. We were looking towards somewhere which had a more of a luxury serviced apartment feel instead of a hotel, and we were certainly not disappointed in the slightest.
- Boonxster (10/5): Friendly and helpful - Catherine from the front desk on 26th Dec was exceptionally approachable, friendly and professional. She helped us in our high speed rail reservation for our day trip to Guangzhou the next morning. Thanks for your help!
- Andrew (10/5): Great hotel in Futian - Really enjoyed the Fraser Suites Futian. I stayed on two separate occasions this past trip and moving forward I will continue to stay there on my Shenzhen business trips.
- Verified traveler (6/5): Rude and dirty - Found staff quite rude. I mistakenly thought the soda water at breakfast was complementary, it wasn't. One of their staff followed me to my room for payment (which was a little intimidating) and wouldn't add it to to the check out bill. Was laughed at because I didn't have wechat pay,(which is not allowed from the country I am from.) Toaster at breakfast not in working order and no water available to drink with breakfast. Toaster was also quite dirty. Main ensuite bathroom had dirty toilet paper on the toilet floor from previous guest. Would not stay here again. This is the only negative comment I have ever left about a property. Very disappointed because it was highly recommended to me by a friend.
- Verified traveler (10/5): Enjoyable place to stay - It was a pleasant stay with free upgrade. Very convenient place with shopping mall and restaurant near by.Will come back again
- Verified traveler (10/5): - No need to bring any luggage at all. It's right next to several high end shopping malls all linked together. Lots of restaurants nearby too. 7-11 is just across the street. However, many restaurants seem to close before 10pm.
- Verified traveler (8/5): - The rooftop swimming pool is awesome and the bars is excellent! Totally all everything is very good, the nine square shopping mall just 3 mins walk. Very excellent location.
- Martin (10/5): Doesn’t Get Any Better! - I can not imagine a better place to stay in Shenzhen! We had a wonderful large suite that we used for entertaining family. This had it all!...including a wonderful modern pool on top with a wonderful view of modern Futian District!
- Paiboon (10/5): - amazing stay, very convenient next to shopping mall and eateries. It's also walking distance to electronic market. I stayed for 3 nights and they was very kind to give me a room upgrade. It was very spacious, clean and great stay. Will definitely come back here again.
- Verified traveler (10/5): Another Happy Customer - I stayed in a service apartment with all the amenities of a hotel and a home. Location is awesome, 5 minutes walk to shopping mall, cafe and restaurants. Staff are courteous, polite and helpful from doorman, front office, housekeeping and restaurant. Happy I made the good choice of staying at Fraser's Suites Shenzhen for 5 days, will definitely be back to stay again.
- Sunny (10/5): A too good experience - Overall, it was a very satisfactory stay! We appreciate very much that the lady at the counter voluntarily upgraded our rooms so that we could stay within the same floor with our family members. We will surely choose the same hotel on vacation next time!
- Verified traveler (10/5): - Location is good. The room is big and let us stya on toppest floor
- Verified traveler (8/5): - The room was great and very spacious with a nice view. There was a washing machine and a mini kitchen (stocked with necessities) which would be great for a longer stay. The pillows were great and bathroom amenities were MALIN+GOETZ which I appreciated. The pool has an incredible view. That being said, the pool requires you to wear a swim cap so we had to buy them. The restaurant in the hotel was disappointing and next time we will just be going to a nearby cafe for breakfast. There was a bad paint-like smell in the room when we checked in and after housekeeping came (which we assumed must've been a cleaning solution used by housekeeping). Lastly, while it was not a big deal, we had a difficult time with taxis as the drivers did not seem familiar with the address (even if it was written in Mandarin) and they seemed to struggle to find it on their navigation systems.
- Claudine (10/5): Great Stay - Highly Recommend - Just like having your own studio apartment in a great local shopping area. My room was comfortable and I was very pleased. While I did not cook, I did use the washer for laundry. I will definitely stay here again the next time I am in Shenzhen.
- Verified traveler (8/5): - the place is very nice the place is very nice the place is very nice
- Hiu Fung (4/5): Unprofessional reception - Nice hotel but awful service The reception didn’t introduce the hotel for us when checking in, such as breakfast location, starting time, location of swimming pool, check out time. The reception service does not looks like it’s from a 4-5stars hotel
- Terrance (10/5): - Had a great stay here. Up to Fraser standards. Lots in the area. Was very happy with my stay here.
- Paul (8/5): Lovely staying - This hotel gave us more than we needed , the spacious room with little kitchenette area, laundry, we love this place
- Verified traveler (10/5): - Every time I come to Shenzhen I book here. Its the perfect place to relax after a long work trip in china.
- Jason (10/5): - Excellent stay, very clean and spacious serviced apartment. Very friendly service and great food. In the city centre closed to big shopping malls and public transport!
- Chung yung (10/5): Perfect home to be - Great location with easy access to local subway within 10mins walking distance. Truly convenient with nearby all the shops and restaurants.
- Dagang (10/5): Very pleasant stay - Great location and what I enjoy the most is the snooker room they have on the 7th floor.
- Verified traveler (10/5): - The location is great. Rooms are nice. 24 hour gym.
- Verified traveler (8/5): - Good property, good location. Good facilities. Only downside was the housekeeping always ignoring the do not disturb sign on the door.. Kept calling knocking or entering the room.
- Kalvin (8/5): Great service apartment - Very nice place n good front desk service
- Verified traveler (8/5): - Great location, rooms always clean and staff very accommodating.
- Verified traveler (8/5): - Good location and nice hotel. Very close to shopping mall. Will come again !
- Verified traveler (10/5): - The 4-night stay was excellent. Great location, the property is next to the Jiufang shopping Centre and Huaqiang North. The staff are very friendly and the room is very new. I love the fact they put a Sony sound bar to the 4K TV, you can hook the TV to your devices and watch your own movies or you could stream your own music using the sound bar. The overall experience was amazing.,
- Verified traveler (10/5): - Room was nice. Location was good. Lots of restaurants, stores & shopping near the hotel. Breakfast was great.
- James (10/5): - It was excellent in every way. I highly recommend it!
- Verified traveler (4/5): - Location is nice and next to restaurants and a shopping mall. Service is very bad, No later check out and even charge for additional bottle water. like a budget self-served motel. The kitchen is located in the bedroom, with strong sewage smell from the kitchen sink.
- Wing Han (10/5): Excellent as usual! - It was the 4th times staying at Fraser suites Shenzhen! Free room upgrade, spacious hotel, clean! Love to stay here again~
- SUK FAI CALVI (8/5): Air conditioning in room - The cold air from air conditioner in room blow down directly to bed that is made us feel freezing while sleeping. Staffs in 7/F coffee shop need to be more polite.
- Bryce (10/5): - Every time I stay in Shenzhen this is where I stay. If you're a business traveler, you'll really appreciate having things like a washing machine, kitchen and really good amenities like golf screens and the steam room and sauna.. Honestly makes traveling to China a lot nicer for me :)
- Minglam (10/5): - The best serviced apartment I’ve ever stayed! Spacious, clean, modern!
- woochang (10/5): Will stay again. nothing to complain - 2nd stay in Fraser. Like 1st stay, seamless service. Nice facilities, friendly staff. Great value for money. Will stay again
- Niklas (10/5): Good but customer service needs improvement. - Everything was as expected except that they locked the pool section for one day without compensating guests for it in advance.
- Verified traveler (10/5): - Excellent hotel. Not too far from the new high speed train station- about a 10-15 minute cab ride. Near a lot of shopping. Room was outstanding. Huge room, nice towels, hot shower, very good bed, very quiet- all the stuff I value. Didn't try the health club but looked nice. Service was very good. I only stay in 4-5 star hotels in Shenzhen, and this one was one of the nicest.
- David (10/5): - 1. Super clean at this property. I am sensitive to smoking smell; there was none of it. 2. Great location. 5 minutes walk to 2 subway lines. A park is across the street. 2 large indoor shopping malls with excellent Chinese eateries. Close to Maoye Department Store (10 min walk). 3. I arrived at 8:00 in the morning. They graceously allowed me to check in without additional charge.
- Verified traveler (10/5): - The property is fabulous, i would not consider staying anywhere else on my next visit, truly five star
- xiaoli (10/5): Great new hotel, I'm a regular visitor now! - Great new hotel, I'm a regular visitor now!
- Verified traveler (8/5): Comfortable stay - Hotel room clean n location is convenient to where I am attending meetings .
- Verified traveler (10/5): Amazing Stay at an Amazing hotel - Amazing hotel, cannot fault it at all. Some of the reviews mentioned the roof pool being closed. That is now open and the views are amazing!
- whye yeen (10/5): Highly recommended - Just perfect
- Andrew (10/5): Very comfortable stay - Very comfortable stay in a great location. Room was large, quiet and clean. I would certainly stay there again. Very nice having the washing machine in the kitchen area.
- Hao (10/5): Nice Hotel apartment - Locations are very busy and convenient but also very quiet and comfortable. Definitely will come back again.
- truman (10/5): Nice Hotel - Good hotel convenience for transportation along Hong Li Road. Clean Spacious luxury feel. Make money worth
- Krystal (4/5): - Quite disappointed. Took hours to get my room ready when I was told it’ll be ready in 1hr which I also requested for an early check in. Space was big, but not very clean.
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