B&B Be In Brussels
Location: Rue du Chien Marin 10, Brussels, be
Star Rating: 8.7 Stars
Property Type: Bed and breakfasts
About this Property
Central Location and Stunning Views
Located in the heart of Brussels, B&B BE IN BRUSSELS offers a convenient stay near popular attractions like Place Sainte-Catherine and Mont des Arts. Enjoy breathtaking city and street views right from your room.
Comfort and Convenience
With free WiFi, air conditioning, and household amenities like a fridge and coffee machine, your comfort is our priority. Indulge in complimentary fruits, chocolates, or cookies during your stay. The property also provides bed linen, towels, and housekeeping service for a hassle-free experience.
Relaxation and Exploration
Unwind in the shared lounge area or venture out to nearby attractions such as Magritte Museum and Royal Gallery of Saint Hubert. Whether you're here for leisure or business, B&B BE IN BRUSSELS is the perfect choice for your stay in Brussels.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 05:30 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Air conditioning
- Luggage storage
- Non-smoking throughout
- Shared lounge/TV area
- Fruits
- Contactless check-in/check-out
- Invoice provided
- CCTV outside property
- Key card access
- Television in common areas
- Free wired internet
- Internet access
- Housekeeping on request
- Vegetarian menu options available
Rooms Available
-
Double Room with Private Bathroom
The double room features a tea and coffee maker, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Seating Area
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Shampoo
- Body soap
- Smoke alarm
- Key access
- Window
- Carbon monoxide detector
-
Double Room with Private Bathroom
The double room features a tea and coffee maker, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Seating Area
- Toilet
- Private bathroom
- Heating
- Linen
- Upper floors accessible by stairs only
- Shampoo
- Body soap
- Smoke alarm
- Key access
- Window
- Carbon monoxide detector
-
Double Room with Private Bathroom
The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Key card access
- Window
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Guest Reviews
- Marylene (8/5): Parfait pour une ou deux nuits - Design proximité C est bien de mettre à disposition en bas une machine à café et des kellocks mais la machine etait vide et les kellocks périmés mais heureusement il y avait une machine à café dans la chambre qui était très très bien
Attention aux mobilités réduites il faut le spécifier pour ne pas aller au 3 eme étage
Moi j ai préféré le 3 eme c etait calme pas de bruits
- Olga (10/5): Отличный вариант за хорошую цену - Чистота, свежее белье, очень удобное местоположение прямо в центре города
- bersadu21 (7/5): Séjour plutôt agréable, Bruxelles est très belle à visiter - Très bien situé : proche d'un site touristique (Ste Catherine) et très proche du centre ville.
Chambre agréable et calme le soir. Les marches pour accéder aux chambres sont très raides et conviennent à des petits pieds 😂 et l'espace est minime, ne pas prévoir de trop grosses valises...
Difficulté à manier le chauffage et problème avec la télévision qui ne fonctionnait pas : défectueuse selon le contact que l'on a eu avec booking IA.
- ROBERT APARECIDO (10/5): Excelente - Não tinha café. Localização excelente, bem próximo do edifico da bolsa.
- FIORELLINO (1/5): Il mancato codice - Buonasera io ho prenotato una camera dal 12 all 13 maggio. Ma purtroppo non ho mai ricevuto i codici x poter accedere alla struttura . Ho contattato prima la struttura che il numero era irraggiungibile e anche booking.. il codice d'ingresso mi sono arrivati in tardissimo serata del 12 maggii.Quindi mi sono dovuta io preoccupare dove soggiornare.. .il giorno dopo ho duvuto ricontattare booking e spero che mi rimborsano il tutto come mi è stato detto.
Un avventura. Spero che non mi capiti. Le informazioni mI ricevute
- Marta (10/5): - Molto accogliente, calda e pulitissima
- Rromina (7/5): Hermoso lugar pero pésimo servicio - La
Habitación muy linda La wifi no funcionaba y el hotel no se preocupó en repararla a pesar de nuestro reclamo
No hay limpieza de vajilla, como tampoco lugar para hacerlo
No retiraron la basura de la cocina de varios días
- Phil Morel (7/5): Deux nuits satisfaisantes - Spacieux, WC séparés, parkings proches. Accès quasi piéton jusqu'à la grand place. Cuisine partagée bien équipée. Bon rapport qualité prix. Escalier exigu, prendre son temps pour monter/descendre en sécurité. Mais pas préjudiciable par rapport au reste
- Garcia (7/5): - Ubicación No wifi no TV, no repuesto de toallas
- Carolina (10/5): - Todo súper bien y lo que más la ubicación Las escaleras jaja
- Angela (10/5): Kann ich sehr weiterempfehlen, ich würde bestenfalls nur noch den 1. Stock buchen! - Zentrale Lage, sehr schön eingerichtet mit Kaffeemaschine und Wasserkocher. Die Treppen sind sehr steil und hoch und auch mit noch einigermassen handlichen Koffern ist es zwar möglich aber sehr mühsam! Feuertechnisch sehr fragwürdig. TV ging nicht, war aber auch nicht so schlimm/ wichtig… Zerrissenes Bettlaken und Vorhänge würde ich ins Auge fassen und auswechseln, das Ambiente verliert an Charme, dass das Zimmer im 3. OG doch hat.
- Daniel (9/5): -
- UGO TORTONE (5/5): -
- Patrick (9/5): -
- Angela (10/5): - Sehr schön eingerichtet. Gute und ruhige Lage.
- Sophio (7/5): -
- Deniece (7/5): De juiste locatie midden in het centrum. Kamer was netjes en ruim. Helaas was er geen airco desondanks heb ik genoten va - Dit was de perfecte locatie Er was geen airco
- Angela (10/5): -
- Claudia Stefania (9/5): Bien - La habitación es súper amplia, cuenta con cafetera, hervidor de agua, tazas para café, cápsulas de café, refrigerador.
Queda en un sitio súper céntrico y con varios comercios alrededor Las escaleras de ingreso son empinadas y es algo incómodo subirlas con el equipaje
El wifi del hotel no nos funcionó, nunca tuvimos conexión a internet durante la estancia
La regadera no contaba con puerta por lo cual se empozaba el agua y se salpicaba
- Nelson (9/5): I was very happy with my one-night stay. - Great location. Excellent instructions. Very steep stairs which made it difficult to carry a heavy suitcase to the room.
- 蕭媚如 (8/5): - 可以免費寄放行李 Wifi code is worng
- laurence (9/5): - Goede ligging, propere kamer, goed bed en douche
- Raluca (10/5): Minunat - Foarte aproape de centrul orașului, locația este intr o zona sigura, supermarket aproape.
- 4983d89749b17331c8a7705482e7f1d9 (7/5): -
- 4d7bfff95136706b6d508be2b3b40097 (9/5): -
- Carmen Maria (7/5): - Ubicación buena y habitación muy cómoda Las escaleras de acceso a la habitación demasiado estrechas
- Agustina (10/5): Volvería - Me encantó! Cómodo, moderno, bien ubicado. El calentador se apagaba y hacía un poco de frío en la habitación.
- Thomas (6/5): we had a good stay..we always make the most of our holidays - Im sure when this hotel was first opened all mod cons were available...it was clean with a very white bedding and comfortable bed. There is a coffee machine and kettle with tea , coffee and sugar..the towels were clean and there was liquid soap...the room itself is pleasent and is in a very good position near the metro. I think the worst thing was the very steep stairs and we at 70plus had to cling onto the metal rail which was very shaky at the top..there is no fire escape ! however there was a fire bottle outside the door.I do feel sorry for the cleaner who has to climb up with bedding and cleaning tools. There is now no breakfast available..but we were able to use the microwave in the kitchen area...no central heating but electric fires...we had one silly ripped net curtain up at the window which needed two and the legs were missing off a tub chair which made it far too low to sit in..and the tv didnt work even though there were 3 remotes...we did ring the owner but gave up trying to get it to work...we wouldnt stay again sorry.
- Georgeu (9/5): Неплохой отель в центре города - Хорошее месторасположение, стильный и интересный номер для пары, есть всё необходимое.
Большой ассортимент чая и перекуса на завтрак В санузле было плохо убрано и что-то протекало.
В душе мало горячей воды.
Узкая винтовая лестница, по которой тяжело подняться с большим чемоданом.
- Melania (9/5): - Ottima posizione, super centrale. Camera spaziosa, bella e con tutto il necessario. Self check in comodo e semplice.
- Helen (8/5): -
- Kerim (8/5): -
- Lorena (10/5): -
- Ahmed (1/5): -
- RUBEN (10/5): -
- Lemeunier (9/5): - La beauté de la chambre Un problème de toilette qui coule toute la nuit et une chasse difficile a tirer
- Matteo (1/5): -
- Carlos (10/5): Perfectos - Excelente Buenísimo
- Lilla (9/5): Szépen felszerelt, központi elhelyezkedésű tágas szoba. - Automatikus kodos beengedes, emailes kommunikacio, nagy szoba, nyugodt utca, központi elhelyezkedés. A tisztaságon még picit lehetne javítani, ezen a téren nagyon szigorú vagyok.
- Alla (10/5): - Очень уютно, каминчик атмосферный. Район живой, все в пешей доступности. На кухне есть все, что нужно - хлопья, печенье, кофе, чай, микроволновка - все как на фотографиях Все понравилось
- Bryan almeida (10/5): - Todo Las escaleras muy estrechas pero todo muy bien
- Harsh (1/5): - Cleanliness No bathroom door, absolute shocking experience as bathroom can be seen straightaway from all corners of room
No signboards available on property, can't locate the B&B properly as it is somewhere in middle of narrow street.
No reception, sometimes people respond on whatsapp , sometimes they dont, Good ways to job cuts but should have been prompt on calls or whatsapp, they never answer calls.
- Carmen (8/5): Opinión B&B Be In Brussels - La ubicación era fantástica. Al lado de una zona con muchos bares y restaurantes, pero no se escucha nada de ruido en la habitación. La habitación es muy amplia y está limpia. Hay una neverita en el armario y también hay un cafetera y un hervidor de agua para los desayunos. Abajo en la cocina habia todo tipo de dulces para el desayuno, que aunque no usamos estaban disponibles para todos los huéspedes. Muy recomendado. La televisión no funcionaba pero tampoco nos supuso mucho problema. Las escaleras eran algo estrechas y quizá se puede hacer un poco difícil subir con maletas más grandes, pero nosotros llevábamos mochilas y no tuvimos problema.
- Vineta (6/5): The positive thing is that the problem was handled very promptly and efficiently. - Room is large and spacious. The interior is nice. The specified room and floor were incorrect, as there were already people staying there. We had to contact the hotel representative to resolve this issue.
The stairs are extremely narrow and steep, making it impossible to carry suitcases upstairs. They have to be left downstairs in the common area.
The bathroom has no door, and there is no glass partition separating it from the room either.
- Laura (10/5): Tutto perfetto - Zona bellissima, piena di ristoranti e locali vicinissimo alla Grand Place ed il centro, camera ottima e spaziosa, disponibilità di caffè, acqua e cose basiche per la colazione, ci ritornerei. Niente
- Vacotto (10/5): -
- Nuno (9/5): -
- Lambertus (6/5): - Er was geen ontbijt mogelijk Slecht geslapen door het harde geluid van de afzuiging. TV werkte niet.(was klein probleempje).Bij brand was het onmogelijk om te vluchten, geen vluchtroute, zelfs de ramen zaten op slot.
- A. (1/5): Avoid B&B BE accommodation in Brussels and all other locations they may have. Accommodation is POOR - We had to LEAVE the accommodation 2.5hrs after checking in at 4pm. There was NO HEATING. The wall heater (electrical) kept tripping out, making alarm sounds. The portable heater was not working adequately. The room A/C was switched on, with no way of turning that off. So, it was freezing cold outside and inside. I tried to contact B&B BE on the number made available via Bookings.com (+320268112200; +3211260980; +3226456111). None of these contact numbers were useful. They just shunted me from one number to the next. I contacted B&B BE via the WhatsApp site and that was just as useless. The person replying, asked 'were you able to get the heating to work?' I explained the problem, we tried and I am not an electrical engineer. B&B BE response to me was 'so you would rather sleep in the cold instead of solving the problem'. This was at 20:26hrs. Nobody came to sort the problem out and there was no support phone call. We had to find alternative accommodation at Hotel la Dome. MY advice to fellow travellers is to AVOID B&B BE hotel/accommodation in Brussels and anywhere this company runs accommodation. They will take your money, give you sub-standard, ill-equipped accommodation and your complaints will NEVER be addressed. I would like to add the the complaints I raised with Booking.com about B&B BE accommodation also fell on deaf ears. Bookings.com is just as culpable for advertising this place on their platform. This place is NOT for purpose. We had to LEAVE the accommodation 2.5hrs after checking in at 4pm. There was NO HEATING. The wall heater (electrical) kept tripping out, making alarm sounds. The portable heater was not working adequately. The room A/C was switched on, with no way of turning that off. So, it was freezing cold outside and inside. I tried to contact B&B BE on the number made available via Bookings.com (+320268112200; +3211260980; +3226456111). None of these contact numbers were useful. They just shunted me from one number to the next. I contacted B&B BE via the WhatsApp site and that was just as useless. The person replying, asked 'were you able to get the heating to work?' I explained the problem, we tried and I am not an electrical engineer. B&B BE response to me was 'so you would rather sleep in the cold instead of solving the problem'. This was at 20:26hrs. Nobody came to sort the problem out and there was no support phone call. We had to find alternative accommodation at Hotel la Dome. MY advice to fellow travelers is to AVOID B&B BE hotel/accommodation in Brussels and anywhere this company runs accommodation. They will take your money, give you crap accommodation and your complaints will NEVER be addressed. I would like to add the the complaints I raised with Booking.com about B&B BE accommodation also fell on deaf ears. Bookings.com is just as culpable for advertising this place on their platform. This place is NOT for purpose.
I forgot to mention, the TV did not work. it was disconnected and would not work for love nor money.
I have escalated the complaint to the company on Saturday, I have had no redress. I have asked for a refund and that I cannot see happening. So, please please please AVOID this place fellow travellers.
- Ilgın (8/5): - Genel olarak her şey güzeldi konumu, temizlik, ısıtma. Gönül rahatlığıyla tavsiye edilebilir. Isıtmayı açmakta biz biraz zorlandık. Akşam karanlığında geldiğimiz için oteli bulmakta biraz zorlandık. Otelin ara bir sokakta olduğunu unutmayın numarasına bakarak takip edebilirsiniz.
- Anaïs (8/5): -
- Kimberley (10/5): Perfect - Everything. From the room to the location, to the coffee and biscuits in the tea room. We loved the location of the B&B, right next to a Christmas market with a local pub on the corner. Nothing. We stayed for 3 nights and would stay here again.
- Amber (5/5): - The location was great, and the room was a good size. The bed was comfortable. Once we entered the property, the lights in the main area and first stair case were off (I had to use my phone torch to see). We expected stairs, but the stairs were incredibly steep and narrow; getting luggage up was a challenge.
There were no instructions for the heater in our room (that kept turning itself off initially....we worked it out), and the TV didn't work (remote didn't work, and no channels on the TV). Our bed wasn't made properly - the fitted sheet was only attached on two corners of the bed.
Communication with the owner was poor - I asked a couple of questions prior to our stay which were never answered, and we messaged about the tv during our stay; this was also ignored. We did receive an email about their suggested brunch spots, the day before we left.
The common room downstairs was freezing cold, and not inviting. The heater wouldn't work. We warmed some meals up in the microwave a couple of nights, with the initial intention of eating them at the table - it was very unpleasant because of the temperature, I wouldn't have wanted to sit down there for breakfast either.
- Jessica (8/5): Soggiorno molto bello ed accogliente!!! - Mi è piaciuto molto l accoglienza ed il calore della camera, letto e cuscini molto comodo!!!
La posizione è perfetta per spostarsi ovunque, metro molto vicina L unica cosa che non mi è piaciuta è stato trovare la camera con il calorifero spento, siamo arrivati di sera e la stanza era freddina
- CHRISTIAN (8/5): -
- Vince (8/5): - Heel goede locatie. Niets.
- Nicola (9/5): Ottimo alloggio comodo al centro - Ci è piaciuta molto la posizione, a 2 min da Piazza Santa Caterina e da una delle strade principali che porta al centro in 10-15 minuti. Vicina a 2 mercatini di Natale. Abbiamo apprezzato che ci fossero alcuni snack (nonostante la colazione non fosse inclusa). Stanza carina. Se dovessimo tornare a Bruxelles, alloggeremmo qui nuovamente. Pulizia si puó migliorare, c'era un po' di polvere. Le scale sono un po' strette e potrebbero rappresentare un problema per persone con difficoltà motorie. Host mai visto, si fa tutto tramite codice (per noi non è stato un problema).
- Vanessa (9/5): -
- Laura (10/5): Excelente - Muy grande, muy limpio! Buena ubicación
- Aad & Arja (7/5): - De ruimte en de verwarmde vloer in badkamer en wc.
Het openen en afsluiten van de kamer en deuren ging zeer gemakkelijk Het is een B&B maar dan zonder ontbijt.
Heb 2x gemaild en gebeld. Er werd niet gereageerd op mail en er werd niet opgenomen.
Een standaard mail 1 dag voor aankomst
- Paula (9/5): - Ubicacion, y el desayuno Que no hay ascensor
- Bassel (10/5): - Every thing was great, only the stairs was tight, but to be fair, it was a nice experience
- Albert (8/5): - L'emplacement, la qualité de la literie.
- Alessia (8/5): Ottima posizione in zona centrale, camera al terzo piano molto bella, non c’era la colazione ma a disposizione nella sal -
- Nurten (4/5): Sorun çözme konusunda muatap olacak kimseyi bulamıuorsunuz😔 - Merkeze yakın bir konumdaydı ulaşım konusunda problem yaşamadık Isınma problemi mevcut ısıtıcı çalışmıyor diye özellikle belirtmemize rağmen ilgilenen olmadı mesajlarımıza da geri dönüş alamadık
- Marnix (3/5): Oud en afgeleefd - Het bed was comfortabel Het is een afgeleefd huis. De gordijnen zijn vuil en gescheurd. Echt geen aanrader voor die prijs. Dan kan je beter op hotel gaan. Er is ook geen ontbijt.
- Tanasuc (8/5): -
- Quentin (10/5): Bon séjour, bel emplacement pour profiter de Bruxelles - Propreté
Grande chambre
Grande douche
Emplacement parfait à Bruxelles Dommage pour le petit déjeuner absent
Attention escalier raide mais rien de bien grave si on est jeune et en forme.
- Alina (10/5): - Clean and comfortable, very close to the center. We couldn't get the tv to work
- Emily (8/5): Easy location to find and large room. - Large comfortable room with beautiful new looking bathroom. Easy location to find and although we did not have breakfast there seemed to be a nice coffee/tea area. Nice and dark room and quiet Could do with new towels - all ripped and no hand towels. Apart from that it was great.
- Jozef (4/5): Not setisfied - It was to near to yhe city center No personel. You serve your breakfast to your self
All the sataits wasbout off standarts too nerrow.
Ot was to diffucult to have the key. Youbhave one code to enter the hotel than you havr other code to open key box. Opening thenkey box was like puzele solving.
- Nastasia (7/5): - Posizione, chiarezza nelle indicazioni, sala comune accogliente La TV non funzionava, la doccia era ghiacciata
- philippe (9/5): - Emplacement top.
Chambre très propre
- Tina (8/5): - Very convenient location, close to the action in Brussels. The apartment had everything you need and was clean and comfortable. The breakfast was nice too. The steps are tricky especially if you’re older and have bad knees. It’s hard to get your luggage up them but that’s Europe and old buildings.
- Murray (9/5): - Very clean and well kept. Lots of little munchies around to have. The room was a nice size and comfortable to be in for down time. There is no elevator and stairs get narrower as you climb. Can be difficult with luggage. But, it does add to the uniqueness of our stay. Kind of double edged sword. Staff was great in emailing suggestions on what to do or where to eat. On answering questions not so good. Wifi and TV converter not working, sent 2 emails and no response. Could have been better that way. Not the end of the world but just a little annoying. The good still outweighs the bad.
- Kenneth (10/5): -
- Gina (9/5): -
- Stefan (9/5): - Sehr zentrale und ruhige Lage
- Martin Ariem (4/5): - No es un hotel, son solo 3 habitaciones una por piso, nadie te atiende y no tienes contacto humano, solo te dan claves para abrir, las escaleras están demasiado reducidas, alguien con maleta grande no sube. Se indica que incluye el desayuno pero solo hay pan, una máquina de café que no sirve y un poco de fruta echándose a perder, eso no se puede llamar desayuno.
La habitación es de buen tamaño y cómoda, tiene muy buena ubicación a 10 minutos de la gran plaza.
Jamás me volvería a hospedar aqui
- Daniel (8/5): -
- Jose Francisco (1/5): Despreocupación de los usuarios!!!! - La ubicación No lo limpiaron, no cambiaron las sábanas, ni las toallas en los seis días que hemos estado. La TV es mentira, ni cable, ni señal, mucho cable trasero y muchos mandos a distancias y no funciona. Un acceso pésimo y sin luz, escalera interior muy pequeña y peligrosa, muy empinada y estrecha, el desayuno es lamentable, demasiado escaso y siempre lo mismo. No apareció ni se comunicó con nosotros nadie en toda la estancia. La llave de contacto exterior no funciona. No lo recomiendo en absoluto!!!!!
- Yaffet (9/5): - Very responsive staff when messaged. Clean and comfortable. Good location close to restaurants, bars, and attractions. Could not open the windows for air ventilation. Had an air conditioning machine (rare to have one in Europe), but it was a bit noisy.
- TOSHIRO (2/5): 2度と泊まりたくないホテル - 地下鉄駅から近いので移動には便利です。
部屋は綺麗です。 B&B(Bed & Breakfast)なので、もちろん「朝食込」との表示があります。当然、ある程度のレベルの朝食を期待していました。
宿泊の1ヶ月以上前から朝食の時間を問い合わせていたのですが、回答なし。宿泊の直前になって「1月1日から朝食のサービスをやめました。その代わり、以下の3つの代替案を提示します。一つは、キッチン内に置いてあるパンやハムチーズなどの食事、もう一つは近くのコンビニでの焼きたてのペストリー、コーヒー、オレンジジュース、もう一つは中央駅付近のカフェでの朝食」とのメールあり。コンビニの名前を問い合わせ、カフェの朝食は無料なのかを問い合わせましたが、一切返信なし。
部屋には「朝食は8時から9時半まで」の貼り紙があったので、8時まで待ちましたが、スタッフが現れないので、仕方なくキッチンにあるものを食べました。
2日目も同様で、補充されていたのは水のペットボトルとお菓子のワッフルのみ。スーパーで購入したと思われるパックに入ったハムとチーズは前日の残り。
3日目は流石に、ハムとチーズは新しくなっていました。B&Bの朝食にしてはあまりにもお粗末です。
朝食のサービスをやめたと言う連絡を早く知らせてくれていれば、別のホテルに変更していたのに、それもできませんでした。
部屋のクリーニングは3日間ありませんでした。タオルの交換も不安だったので、メールでお願いし、部屋のドアにはお願いの貼り紙までしていましたが、2日目は交換してくれず、3日目にようやくドアノブに新しいタオルを袋に入れたものがかけてありました。あらかじめ説明してくれていれば、まだ良かったのですが、すでに床に置いてしまっていたので大変困りました。
テレビも映らず、連絡しましたが、返信なし。
トイレの水が一時、止まらなくなり、連絡しましたが、返信なし。(だいぶ時間が経った後、止まりましたけど)
オーナーはホテルの近くに住んでいると思われるのですが、一切顔を出しません。
メールやメッセージに私が必要とする返事を一切くれません。届くのは全く必要のないカフェの紹介ばかりでした。
私はこれまでBooking.comで100件以上利用していますが、その中でも最低レベルのホテル(オーナー)です。
私の部屋は2階でしたが、階段がとても狭く、スーツケースの上げ下ろしには大変苦労しました。3階の客はもっと大変そうでした。
- Holly (5/5): Don’t stay here - There is no lift and I was on the third floor the stairs gets narrower and more awkward the higher you go. I had to carry my 20kg suitcase all the way up by myself which was incredibly difficult and not unsafe and I slipped several times.
When I was checking out, I asked for help to carry my bag down, but the staff said no. I had to carry it down myself and ended up dropping the suitcase on my toe which was extremely painful. This is very dangerous and future fiesta should be warned about this.
Also the shower turned freezing cold half way through my shower. When I told the staff, they just said, "Thanks for letting us know" no apology or follow-up. They didn’t really care about the inconvenience.
- Ana (9/5): Muy recomendable!! - La habitación es bastante grande y la cama también. La ubicación es super céntrica y está a disposición toda la zona de desayuno con agua, zumos, etc, 24/7 abierto. Hay mini neverita y cafetera en la habitación para mayor comodidad. Hay muchas cosas para opciones sin gluten en el desayuno! Quizá que los alimentos que hay en la cocina se repusieran, porque por ejemplo el primer día sí había fruta pero luego ya solo quedaban manzanas.
- Anna Isabel (7/5): Lage super, Snacks für morgens reichlich, keine Trennung zur Dusche - Es gab ein Frühstück, obwohl es hieß, das seien nur Snacks. Es gab eine Auswahl an Essensmöglichkeiten.
Die Lage war perfekt. Zwischen Dusche (und Waschbecken) und dem Schlafbereich gibt es nur einen Fransenvorhang, keine Tür. So etwas sollte kommuniziert werden. Außerdem kann von gegenüber reingeschaut werden, wenn man lüftet.
Die Toilette ist abgetrennt davon.
- Karen (5/5): - Location and room size As the building is up for sale, it seemed some facilities weren't up to scratch
Room A.C, not appropriate for size of room, and also didn't cool room
TV didn't work
Coffee machine downstairs didn't work
It did state that rooms were up stairs, didn't mention the narrowness or steepness of these stairs
- Paul (9/5): Perfect location and excellent accommodation - Perfect location in Brussels; would definitely stay there again and recommend. Great room, very comfortable bed. Lovely kitchen and breakfast facilities. Everything was made easy for us. Lovely square with heaps of cafes, restaurants and access to the metro station within about 100m, making this B&B super convenient. Easy walk to city centre. That we couldn't stay longer. Just be aware of the steep stairs if you have lots of luggage - this was not a problem for us; its just the norm in lots of places.
- María Laura (10/5): - La atención, los detalles tanto en recomendaciones gastronómicas como en el lobby la variedad de opciones de desayuno. Las escaleras hacia la habitación muy angostas.
- Vanessa (8/5): - La ubicación y la habitación genial. El primer día informe q la TV no funcionaba .... Aún estoy esperando q venga el técnico q me indicaron.
En otros comentarios de otros usuarios he visto q la TV no funciona.
- Soraya (6/5): - El hotel está en una zona tranquila, pero cerca del centro. Lo peor fue la entrada. No hay recepción y tardaron en contestarnos al WhatsApp. Además de dejar el equipaje en la entrada sin ningún tipo de supervisión. La habitación está bien.
- Antonio (9/5): -
- Ros (9/5): We enjoyed our stay in Brussels. The accommodation was comfortable and convenient and the all day breakfast was greatly - Very central, spacious and comfortable The air conditioning unit didn’t work effectively
- Alexandru (8/5): Very good - Nice spacious room, comfy bed. Top location in the heart of Brussels. Lobby with decent options for a quick breakfast. Not very important for us, but TV was not working.
- Ian (6/5): Pleasant -
- Archita (1/5): Lots of better options than this in the same price range - AVOID IT AT ALL COSTS! - Nothing at all, the room was smelly and burning hot with no arrangements for Air Conditioning despite our requests. It was not livable, looked shady from the outside and had no arrangements for Air Conditioning during a 33 degree weather.
- Claire (7/5): Good - Convenient location, nicely furnished, comfortable bed, limited self service breakfast bar. Steep winding staircase, no lift, very difficult to carry bags upstairs. No air con or fan, very warm room and bedding. Guests should be advised about stairs and lack of lift prior to stay.
- Trevor (9/5): Comfortable night after travelling all day. - We like the quirkiness of the location and the rooms we’re comfortable and clean On this occasion we had the room on the 1st floor, was difficult to get our suitcase to the room as I am 60 with a heart problem but was manageable .
- Trevor (7/5): Would stay again but would request the 1st floor. - As we had stayed the week previous the room was the same as the first time, clean, comfortable. This stay we were on the 3rd floor, at 60 with a heart problem I found it very difficult to get my suitcase to the 3rd floor with the narrow and steep stairs. Partly my problem as having stayed the week before I should have contacted the owners and asked for the 1st floor. I didn’t see a warning about the room access, if there is one but maybe something to say about the access.
- Jane (5/5): Beware - Room was spacious and bathroom facilities were good No face to face personnel available. Notification a few days prior to arrival that no breakfast was being served anymore. There was cereal, but no milk on our first morning and minimal cutlery/crockery. Had to message to get toilet paper! TV was not working. There were comments about stairs on the description but they are steep and not very wide. Very hard to get a 20kg suitcase up. Beware. Overall not a great experience.
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