Yufuin Kaze no Mori

Location: Yufuin, Kawaminami 371-1, Yufu, jp

Star Rating: 3 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Thermometers for guests provided by property
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Japanese garden

Rooms Available

• [Junior Suite] Japanese Western Style Room With Open Air Bath, Smoking

  2 Twin Beds and 2 Twin Futons

  280 sq feet, located in an annex building

  
  

  Layout - Bedroom

  Relax - Private hot tub

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator, electric kettle, and room service (limited hours)

  Sleep - Turndown service

  Bathroom - Private bathroom, spring water bathtub and separate shower

  Practical - Safe

  Comfort - Air conditioning, daily housekeeping, and heating

  Smoking

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Turndown service
  • Separate bathtub and shower
  • Free WiFi
  • Private spa tub
  • Spring water bathtub
  • Smoking

• Suite Japanese Western Style Room with Living Room, Bed Room and Open-Air Bath (83㎡) Non-Smoking

  This family room features a private open-air bath. The spacious family room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a hairdryer. The family room provides a mini-bar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 2 beds and 4 futons.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Junior Suite Japanese Western Style Room with Open-Air Bath (65㎡) Non-Smoking

  This quadruple room's standout feature is the private open-air bath. The quadruple room offers air conditioning, tatami, as well as a private bathroom featuring a bath and a hairdryer. The quadruple room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV. The unit offers 2 beds and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Semi-Suite Japanese Western Style Room with Open Air-Bath (40㎡) Non-Smoking

  This quadruple room features a private open-air bath. The quadruple room features air conditioning, tatami, as well as a private bathroom boasting a bath and a hairdryer. The quadruple room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Executive Japanese Western Style Room with Open-Air Bath (35㎡) Non-Smoking

  Guests will have a special experience as this triple room provides a private open-air bath. The spacious triple room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a hairdryer. The triple room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds and 1 futon.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Japanese Western Style Room with Open-Air Bath (23㎡) Non-Smoking

  This twin room's special feature is the private open-air bath. The twin room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Royal Suite Japanese Western Style Room with Living Room, Dining Room, Bed Room and Open-Air Bath (104㎡) Non-Smoking

  This suite's special feature is the private open-air bath. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a flat-screen TV, tatami, a tea and coffee maker and a wardrobe. The unit offers 2 beds and 3 futons.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Japanese-Style House with Open-Air Bath - Annex

  This quadruple room offers a private open-air bath. The quadruple room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 3 futons.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Kyoko (10/5): -
• Mayumi (10/5): -
• 瑋晨 (10/5): -
• Hsing-Chia (10/5): - 服務細緻入微、餐點用心美味、客房按摩技師非常專業能立即舒適放鬆好眠、露天溫泉和泉質好棒！ 飲水機底盤有點滲水滴水 感覺有點可惜
• みー (9/5): -
• miyuki (10/5): 最高なひとときの宿 - 高級感　特別感 なし
• dahee (9/5): -
• Sarah Jane (10/5): Will definitely return! - Amazing room with onsen. Dinner and breakfast perfect! Nothing!
• Jonathan (10/5): Un lieu et une expérience authentique - Lieu incroyable avec un personnel d’une grande hospitalité. Vraiment l’expérience attendue pour un ryokan avec un dîner complet traditionnel. Le onsen dans la chambre est tout aussi incroyable que le paysage autour de yufuin. Enfin, le prix certes élevé reste raisonnable par rapport aux ryokan voisins Peut être juste la communication avant arrivée un peu légère et exclusivement en japonais, merci à la messagerie booking qui traduit le tout sans souci
• yuzuki (10/5): -
• MASAKAZU (9/5): 隠れ家 - 清潔で手入れが行き届いてました。 ラウンジも最高で隠れ家のようで良かったです。 スタッフの人数が足りていないように感じましたが 私は逆にくつろげました。 温泉をたす際、バルブから出る水音が残念でした。
• jihyang (10/5): 조용하고 힐링하기에는 좋습니다 - 가이세키 요리 맛있었고 직원들이 친절했습니다 차량 픽업도 빠르게 와주셔서 좋았어요 조용해서 좋았어요 내탕이 좀 the love.. 물을 ㄷr시 받아서 ㅅr용하는 걸 추천 합니다!!
• takayuki (7/5): 良い - 温泉 料理
• Hiroyuki (3/5): 二回と行かなくていい - 無し 虫が沢山いる　料理が値段のわりには 　　　　　　　美味しく無い 室内は　あまり良く無い
• Liubov (9/5): - Чистота, огромный номер, собственные горячие источники в номере, бар. Питание было неплохим. Источники были слишком сильно нагреты, была явно не выставлена оптимальная температура в 40°. Находится в них было почти невозможно, только если добавить ледяной воды.
• TZU HUA (10/5): -
• Chan (8/5): -
• YA CHEN (10/5): - 露天湯屋 無
• Rod (9/5): Food was yum and onsen was luxurious. - The included breakfast and dinner was delicious with good variety. Private onsen was excellent. No large communal onsen. Staff sometimes seemed a little disorganised. Not much guidance or recommendations for local things to do/where to eat.
• Liang Ting (9/5): -
• Juria (10/5): - 30代夫婦の新婚旅行で利用したのですが、全体的に和モダンの素敵な旅館でした！！ とにかくお部屋が広くてびっくりです。 お食事も美味しく、夕食も朝食も大変満足でした。ジュニアスイートに泊まったのですが、バリュミューダのコーヒーミルまでおいてあり、ウェルカムドリンク(ビールや、かぼすジュースなど )も豊富でのんびりくつろげました。 お部屋でお茶の香を焚いているのもとてもよかったです。 中庭の景観も大変気に入りました。 無料ラウンジにお酒やおつまみがおいてあるもすごく良かったです。 是非また行きたいと思います。 お値段も二人で6万くらいとクオリティから考えれば大変お得で期待以上でした。 強いて言うなら、外国人のスタッフが多いので日本人のスムーズなおもてなしや対応を求める方が、口コミを低めに書かれているのかもしれません。 私たち夫婦からすれば、一生懸命おもてなしをしようとしてくれる外国人のスタッフさん方は、とても可愛いらしく好感が持てました。これからも頑張ってくださいね。
• KODAMA (10/5): 期待していた通り！ - ・各部屋にある温泉、露天風呂。泉質も良くスベスベに。 ・料理がどれも美味しく洗練されていた。 ・スタッフ対応素晴らしい ・和を多く感じる佇まい ・ウェルカムドリンクの充実、無料ラウンジ ・ラウンジから見える「由布岳」 ・調度品が最高。コーヒー豆やミルがあったのも嬉しかった。
• Azara (10/5): A wonderful onsen experience! - The private onsen was amazing! The room was well appointed and comfortable. We had tons of space to relax and a fantastic view. Breakfast was also lovely. Bed was a bit hard for our tastes, but most beds we’ve slept on in Japan have been that way. The property was also a bit far from the main shopping and dining area near the station, especially if you’re walking. We did take advantage of the shuttle as we were leaving for this reason.
• choikc (9/5): 環境美好，房間大，晚餐和早餐唔錯。 - 晚餐不錯，有特式。早餐也很好。 房間極大，睡房可望由布岳。 地點乜十分近車站和景點。 門外可以泊車。 休息區有不同的飲品和小食免費供應。 房間內雪櫃也有免費飲品。 私人溫泉太細，不能申直腳浸溫泉。 雖然有私人戶外溫泉，但沒有景觀的。 早上10點便要check out離開，可加錢留耐一些，但要每人每小時3千多日元，實在太貴。 晚餐要6點開始，太早。
• Hsuan-Ching (8/5): Beautiful, clean and staff is nice - Very beautiful hotel. Clean and spacious room. We booked one night with dinner and breakfast. The meal is really nice. Staff is so friendly that they are willing to support any inquiry. will definitely book again
• 大島 (8/5): アメニティが豊富 - スタッフの説明が丁寧。温泉の温度調節も自分たちで行えるのが良かった。アメニティがかなり豊富。客室も清潔。 暖房だけでなく、電気ストーブがあるので、暖房嫌いな私も快適に夜を過ごせた。 テレビがリモコンの充電切れか分からないが動かなくなった。でもまぁ、スマホで見ればいいからそこまで残念でも無い。客室の座椅子を座布団に選べたらいいなと思った。
• Terance (9/5): -
• Denson (10/5): - Amazing food. Amazing room Nothing
• Marion (9/5): -
• Hieu (9/5): Nice and comfortable stay - - Room is comfortable and spacious with private indoor and outdoor hot spring (onsen) - Staff was friendly and helpful - Excellent breakfast and dinner by 3 stars hotel - Shuttle bus to and from Yufuin train station daily - Free mini bar in room with beers and soft drinks which were replenished daily - Lounge with nice view and free coffee, tea, soft drink and alcohol for guests to enjoy - The room has split levels with two steps from bed level to sitting room. Need to be careful. - It was a bit difficult to book a shuttle bus because you had to call to make an appointment. If guests didn't have Japanese phone numbers, they had to use public phone or ask for help at the station or use the taxi - The stepping stones led to the room are uneven and a bit hard to walk for old people
• SHUN (10/5): 一時帰国の良い思い出作りと心身リフレッシュ - 離れの個室かつ露天風呂もあり、子連れでしたが周りを気にせず滞在することができました。 ベッドやソファ、テーブル席などモダン和風で海外の方にもオススメできます。 お部屋にはウォーターサーバーやアルコール飲料、ジュース、コーヒー豆、お茶なども含め十分過ぎるアメニティが揃っています。 従業員は海外出身の方も多いですが、多言語対応で接客も非常に良く気軽に相談できる良い雰囲気でした。 食事も大満足で一泊だけの滞在だったことを後悔してます。 個人的にコストパフォーマンスは非常に満足しています
• uglymale (9/5): Comfortable and spacious with excellent staff, though lighting needs work. - I stayed at this hotel with my family and overall had a very positive experience. The room was larger than expected, which made a big difference, especially traveling with a toddler. One of the highlights was having both a private indoor and outdoor bath, which made the stay feel much more relaxing and special. There was also a lounge area with drinks available, which was a nice touch. What really stood out, though, was the staff. They were incredibly friendly and helpful throughout our stay. At one point, I needed to get some supplies for our toddler, and they kindly drove me on the hotel shuttle to the nearest pharmacy, which I really appreciated. On the downside, the lighting in the hotel could be improved. While the dinner setting itself was lovely, the lighting felt uneven, with some areas brightly lit by spotlights and others quite dim. This contrast was a bit harsh on the eyes and not ideal for my elderly parents or our toddler. More ambient lighting would help create a more evenly lit and cosy atmosphere. Similarly, the room lighting only had on/off options. It would be much better if some lights could be adjusted with dimmers to create a more comfortable and relaxing environment.
• chun wei (9/5): 整體而言很讚 - 早餐滿普，日式早餐 晚餐不推薦
• HSIH CHIH (10/5): - Very clean, and the facility is very well
• Diane Shayne (9/5): -
• Theofanis (10/5): - Excellent ryokan with private onsen. The kaiseki dinner/breakfast is a must do if you ask me. The prosperity is around 15 minutes on foot from the station and nearest konbini.
• Yi-shun (9/5): 溫泉很棒 食物很好吃 還有來賓酒可以無限喝 有接送服務。 - 食物新鮮好吃 半夜突然隔壁的門很大聲！被吵醒。
• Rapatsa (9/5): - We love everything about this Ryokan. The food was amazing. The lounge was cute.
• Yujung (9/5): -
• 松田 (10/5): -
• NATSUMI (10/5): -
• Laura Mercedes (10/5): -
• 椿 (9/5): また、行きたい泊まりたい温泉旅行でした。 - 夕食、朝食とも高級なホテルのお食事処のように品がよく、ちょうどよい量でした。眺めのよい落ち着いたラウンジで自由に飲み物が飲めてくつろげました。部屋には冷蔵庫に種類豊富なドリンクのサービスもあり、十分楽しめました。 特にありません。
• 방 (5/5): -
• Elora (10/5): Kaze no Mori was memorable and I highly recommend it! - The facility looked exactly like the photos on their website and Booking page. The food was top-notch, the rooms were clean and had everything you could need, and the private indoor and outdoor baths were fantastic! The staff also knew how to speak English, and it wasn't hard to ask for a pick-up from Yufuin station.
• William (8/5): goods - The villa is of good size. The onsen indoor and outdoor are good. The reception and service by OTran (from Sri Lanka) is excellent. The villa got split levels though two steps from bed level to sitting room sofa. Need to be careful.
• Yin Mei (9/5): - 食物新鮮，美味
• Sora (10/5): -
• 郭 (10/5): 一泊二食的餐讓我們非常驚艷，有自己的用餐空間，享用懷石料理真的很美味！距離車站有一段路，去程我們自己拉著行李散步到飯店，有一點坡但也算好走，回程飯店會專車接送到車站，服務十分細緻入微。二樓小酒吧可以遠眺由布岳的美景，裡面的咖啡、飲料、小點心 - 服務人員很細心，讓我們有賓至如歸的感受，房間很舒服，溫泉水質很棒，泡完身心舒暢！ 沒有
• Wing Sze (6/5): -
• 은하 (10/5): -
• Youichi (8/5): 大変満足でした - 離れの個室なので隣が気にならない 2階ラウンジからの眺めが良かった 食事も満足！ 便器のふたのスローダウンが壊れてる？ 浴室換気扇が汚れてる
• KA MAN (10/5): - 房間整潔、空間大 每戶一間獨立屋，夠私隱 員工服務周到 地理位置佳 泊車方便 最滿意是內外私人風呂兼備 而最特別是酒店以燒茶葉代替點香薰 讓整間房充滿茶香 好天然、清新 一泊兩食，晚餐豐富 相比之下早餐較為遜色 早餐其實可以選擇由布步行街食 反正check out時間是1000
• 貴代 (9/5): -
• CHUN WEI (10/5): - 服務讓人印象深刻 距車站較遠，但有接駁服務
• CHENG ENG (10/5): - food
• JISU (10/5): - 한국어 할 수 있는 직원은 없으나 약간의 영어와 일본어로 소통 가능함 너무 친절하시고 식사도 정갈하게 잘나옴 방에 온천 따로 있는게 제일 좋았음 숙소 자체도 물론 너무 깔끔하고 다 괜찮았으나 잘때 약간 추움 어매니티로 칫솔 치약 샤워타올 구비되어 있고 샴푸 린스 바디워시 로션까지 있어서 담에 갈땐 따로 더 안챙겨도 될듯 드라이기 고데기도 있음 봉고데긴데 판고데기 처럼 사용 가능함 픽업도 가능하니 부모님과 여행하실땐 신청하는게 좋을듯 숙소 가는길이 약간 오르막이라 힘들수 있음
• 수원댁 (10/5): - Staffs were very hostile and dinner and breakfast were very delicious. The quality of hot spring water is the best of the best. We really enjoyed the hot spring.
• 文進 (7/5): - Space & staff service Meal is not good enough I have noted that my wife & child just enjoy pork&fish , but the meal still have beef & horse meat.
• Hao-Jhih (2/5): 房價超貴很偏僻浴缸很噁 - 早餐很精緻很好吃 住宿地點位置超偏僻然後接駁車班次和時數限制多 櫃台印度員工不願仔細傾聽客人意見和幫助改善 房間溫泉沒熱水 冷泉有夠噁心很髒浴缸壁沒刷髒污隨池水亂漂 溫泉泡澡衛生嚴重有問題很噁
• Asif (10/5): Incredible ryokan stay with private onsen! - Incredible stay. Rooms were spacious. Private onsen was incredible and beautiful. Amenities were plentiful and high quality. Super comfortable beds. Top notch service and meals were superb. Location is tucked away from the busy streets but very close by. Nothing!
• 雄貴 (5/5): -
• Kathy (9/5): -
• DI HSIEN (10/5): -
• Woosik (10/5): -
• Jopin (7/5): - The room was very spacious, and having a large window facing Mt. Yufu was a wonderful surprise. As soon as we entered the room, we were greeted by a pleasant tea aroma, which immediately made us feel relaxed and happy. What was harder to accept was that we were required to leave the hotel immediately after checkout. At first, we were even told that because the shuttle service was already fully booked, we had to leave before 10:00 a.m., which felt quite unbelievable. Later, they said they could take us at 10:10, as if it were a special favor. For a hot spring hotel at this price level, the service felt rather disappointing.
• dongyoun (10/5): -
• Fabian (8/5): Rooms with nice private Onsen, but a too expensive for what it offers - Having a private outdoor onsen is nice. The staff was extremely kind and helpful. The lounge on the second floor of the main building is a nice place to hang out. The food was good, but nothing extraordinary. Just a typical ryokan dinner. As nice as it is, I think it is too expensive for what it offers. The room was quite cold in December. For the Onsen, you need to regulate the temperature yourself. It’s a bit finicky in the beginning until you have a good temperature. Since there is no thermometer you have to kind of guess that it has the right temperature. If I pay this much for a stay, I don’t want to spend the first 20-30 min in the onsen meddling with hot and cold water faucets, trying to get it to an acceptably high temperature. If you want a private onsen available to you at all times (at the cost of a high price and of figuring out the temperature yourself), this is an okay place. If that isn’t too important, then there are other ryokan for a fraction of the price yet with much newer facilities and in a much better location. Those have private onsen too (shared with other rooms, but private to you when you use them).
• Harumi (8/5): 母のお誕生日で、とっても喜んでました良かったです満足です - 夕食に関アジ、和牛のすき焼き 朝食にはお釜の新米炊き立てのごはん美味しかったです スタッフの方も親切で良かったです ロケーションが木が生い茂って 由布岳が見えませんでした
• TAKESHI (8/5): - 温泉と料理が最高でした！ 特にありません。
• Okabe (10/5): また来たいと思う宿 - とにかくスタッフの方の対応や心遣いがとてもよく、ホッとしました。 ないです。
• Ji Son (9/5): -
• YUNWEI (10/5): -
• CHIA-HSIANG (10/5): -
• Ogasawara (6/5): -
• Ryuuji (10/5): -
• kwo (9/5): -
• HARUM (9/5): -
• NamKyu (7/5): - 직원분들 친절하고 온천을 제대로 느낄수있고 깔끔하며 방이 두개라 좋습니다. 음식이 호불호가 있을수 있습니다. 성수기엔 가격대가 꽤 있습니딘.
• Chee Ming (9/5): - Staff service, complimentary lounge drinks. Nothing.
• Amy (9/5): - The hotel is different from the usual one as all the rooms are like villa type which is individual and has indoor and outdoor bath in each room. As our rooms all included dinner and breakfast, we really enjoyed them as they are delicious and fresh ingredients. The staff are friendly and helpful. As the hotel is somewhat up the hill, so the staff are kind enough to pick up and drop off us from Yufuin station. Also I need to mention is I booked 3 twin rooms for my family, the hotel upgraded my room to Royal suite which is really big and fancy. The public baths both inside and outside are really big. I will definitely stay in this hotel when I go to Yufuin again. The downside is just a little bit inconvenient since there is no public transportation but luckily if the staff is not busy, can give a lift to and from the station.
• Janice (10/5): -
• Camy (3/5): If you’re staying more than two nights, avoid. - Multilingual staff on site. Ability to book in room massage. Private onsen. My biggest gripe is if we book two nights we were not given wagyu as an option for day 2 for our main. If chicken was to be served I believe we should have been notified ahead of time. An excuse was given that the second night is something different and nothing can be changed now because meals have already been prepared. But that’s a weak excuse when you can always order wagyu as an add-on to the meal! Staff while friendly had inconsistency in their service. Some gave us two tea cup with tea some gave us tea with the kettle. More training and standardization might be needed here.
• YUNRI (10/5): -
• Liza Jeanette (9/5): -
• KIM (9/5): - They have both Japanese and Enlish speaking staff are available, it was good for the ones who can not fluently speak Japanese. In addition, they provide the in-villa check in and it was good to be informed on the facilities and understand. We were not familiar with the Japanese traditional shoes so it would be better to add the explanation like taking off the shoes at the dining room :)
• Chor Keung Ken (8/5): -
• chamsum (9/5): - 員工態度親切友善，服務專業有熱誠，願意隨時協助旅客解決問題，更難得能以英語溝通，與旅客閒談，帶給人賓至如歸的感覺。 提供一泊兩食的早晚餐，菜式多元化且精緻。 房內有獨立溫泉浴池，有個人私人空間，令人非常放鬆 客房內環境稍舊，但非常整潔，所以問題不大
• EONJU (10/5): - 크기, 청결, 시설, 하프보드 가이세키까지 너무 완벽했습니다. 부모님과 함께 또 오고 싶습니다.
• Tai-Hung (10/5): -
• Jungun (10/5): -
• TOMONA (6/5): よかった - 全て離れでよかった。 温泉の泉質もよかった 調度品が壊れていたりしていた
• 이 (4/5): -
• Yasunari (5/5): - 源泉掛け流し。 お米は美味しかった。 大浴場が無かった。 夕食は残念ながら期待外れだった。
• Akihiro (10/5): -
• SEUNGJAE (10/5): 대만족 - 가격이 그래도 좀 나가는 편인데 돈쓴 맛이 나는 곳이었어요
• Pattamaporn (10/5): Perfect place to relax - Nice private room and good service. None
• Tsai (9/5): 房間很舒適，員工態度親切尤其是外籍員工Bijaya，整體體驗還是不錯 - 有獨立室外溫泉 餐食性價比未達預期
• Nakayama (8/5): よかった - 清潔で部屋に外風呂がついていた。 特になし
• Joy (10/5): Lovely stay - Lovely stay at a traditional Ryokan. The private onsen was lovely with a view at Mt Yufu. The food was delicious and the staff was very accommodating! Great location

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