Happo Apartments by HHG

Location: Hokujo 4256, Hakuba, jp

Star Rating: 2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Luggage storage
• Ski storage
• Non-smoking throughout
• Board games/puzzles
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• CCTV outside property
• Process in place to check health of guests
• Broadcast Live sport events
• Supervised childcare/activities
• Ski storage
• Television in common areas
• Free wired internet
• Ski equipment rentals on site
• Ski lessons on site
• Tennis lessons on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking
• Fishing nearby
• Ski lift privileges
• Snow sports gear

Rooms Available

• Three-Bedroom Apartment

  This three-bedroom apartment features 2 bathrooms, a Western-style kitchen, dining area and lounge area with Apple TV. The apartment has views of Happo One Resort gondola. Apartment size is 100 square yards. Guests can specify which bed configuration they prefer via the special requests box.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Toilet paper
  • Board games/puzzles
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Four-Bedroom Apartment

  This four-bedroom apartment features 3 bathrooms, a Western-style kitchen, dining area and lounge area with Apple TV. Apartment size is 170 square yards. Guests can specify which bed configuration they prefer via the special requests box.

  Max Occupancy: 10 (10 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Toilet paper
  • Board games/puzzles
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Wanasuksrisakul (8/5): No staff at the apartment, need to check in online - Comfortable and lots of privacy No elevator for heavy luggage
• S. (8/5): -
• MARIKO (10/5): - とても快適でした また来たいです チェックアウトがもう少し遅ければいいなーと思いました
• Nalinee (9/5): - ทุกอย่างโอเค เจ้าของเทคแคร์ดีทาด
• THANAWUT (10/5): - ห้องกว้างมาก
• 智子 (TOMOKO) (8/5): -
• CHOLLAKAN (9/5): -
• Rosemary (10/5): - Phenomenal location and support from staff- extremely spacious for Japan. Having to leave!
• Alexander (10/5): -
• Nicaela (9/5): Great location, spacious apartment and very helpful staff -
• Edward (9/5): Hard to fault. Will be back. - Lovely accommodation. Feels brand new. Lots of space. Staff were very helpful. It was quite expensive, but that’s to be expected during Chinese New Year.
• Bart (8/5): -
• Sakon (10/5): -
• Monrat (9/5): -
• Phawana (9/5): Great location - great facilities. Comfortable and clean! - Well kept, spacious and clean. Beds were excellent. Kitchen well equipped. No lift so with large luggage could be a struggle as we were assigned 3rd floor.
• Hung-Miao (10/5): 地點就在纜車旁，還有停車位，相當方便 - 設備齊全、環境整潔 無
• Nayana (8/5): Very comfortable place for 6 people - Large and clean accommodation, good bathrooms, good location, provision of cutlery Only one hair dryer
• Ngo (10/5): Tuyệt vời. - Ngôi nhà thích hợp cho nhóm bạn ở nhiều ngày, chúng tôi chỉ ở một đêm thôi nên chưa hưởng thụ được hết dịch vụ nhưng nó thực sự đáng giá tiền, ngôi nhà sạch đẹp tiện nghi, vị trí khá đẹp và thuận tiện cho mọi thứ. この宿は友人グループで長期滞在するのにとても適した家です。 私たちは一泊しかできませんでしたが、すべてのサービスを満喫できなかったものの、本当に値段以上の価値がありました。 家は清潔で設備も整っており、立地もとても良く、何をするにも便利でした。 Khi tôi mới đến có vấn đề về mật khẩu nó khá khỏ để mở nếu không được hướng dẫn cụ thể, nhưng các bạn nhân viên đã kịp thời đến và hướng dẫn. 到着したとき、暗証番号の操作に少し問題があり、説明がなければ開けるのが難しかったです。 しかし、スタッフの方がすぐに来て丁寧に対応してくださいました。
• sena (9/5): 子供連れにもおすすめ - 清潔で広くて快適でした。 入口の匂いが独特で気になりました。
• Zhuyuan (10/5): remarkable - i just wanna say it’s so great! for all things!
• みずき (9/5): 大勢で泊まるのにはピッタリ - 新しく、広い キャンセルや変更ができない
• 守護者馬克 (10/5): - 住宿空間很夠用，很乾淨。床鋪軟硬適中，被套乾淨。但整體很值得推薦大家來住宿。 唯一缺點沒有電梯，要自己搬運上樓。
• xi (9/5): 超出预期 服务满分 - 非常满意的一次预定 夏季在白马村内的交通都可以提前预约小巴接送 工作人员回复及时耐心 住宿宽敞明亮卫生 四卧配备三个浴室 基本满足大家庭出行 厨房设施齐全 可以自己动手准备餐食 有一个卧室的空调不是很好
• fumiyasu (8/5): -
• 角田 (7/5): -
• Lance (9/5): Superb -
• Isce (9/5): Superb - The apartment itself is very clean, spacious and well equipped. Because it is already green season, we had to use the side door for entry/exit but the room upon entry (laundry area) smells really bad. It triggered the allergy of one of our companions. Since we will only be staying 1 night, we just had to bear with it. But other than that, our stay was comfortable. Smelly laundry area
• Miezi (10/5): Exceptional -
• Mogammat (9/5): Superb -
• Morgan (10/5): Exceptional -
• Orathai (9/5): Superb - Large room, good to have 2 bathrooms. We are really like this apartment
• Lina (6/5): Pleasant - It was great that it was very close to the gondola for happo one. The soundproofing between the floors is not great. We were on 2nd floor apartment and without fail, every morning we would be woken up by noises made from the apartment above us. Not sure if it was the furniture moving or what they were doing, but it was unpleasant. Also, make sure to do your online check in before you arrive as there isn't t anybody at the front and codes for access are given to you just prior to check in time.
• Cherry (10/5): Excellent service and hospitality from HHG - I was blown away the amazing staff at HHG. We came at the end of the ski season so the reception finished on the 31st March but when we arrived a couple of days prior, Howard explained everything to us including the WhatsApp chat for support, HHG shuttle service, restaurant recommendations and even booked our ski bags for the Yamato transfer back to Haneda Airport. Even though the reception was unattended after the winter season, the WhatsApp chat made it easy to get support to book shuttles to the other ski resorts or a grocery run to the supermarket. One morning, I needed to do some work and my travel adapter for my laptop did work so I messaged the team on WhatsApp and someone delivered an adaptor within 5 mins. The service is excellent and the 3 bedroom apartment was very comfortable. The location is also excellent as it was only a few mins walk to the Happo Gondola. The service from HHG was exceptional and I would stay at a HHG property again.
• Jarrad (10/5): Exceptional -
• Bertrand (9/5): Superb -
• Christian (10/5): Exceptional - We stayed at Happo Apartments for two days in February 2025. It was a ski trip with my family. The apartment is very comfortable and accommodated our group of six perfectly. Everything is spotless and new. The check-in and check-out process was straightforward, as was communication with the staff from before we arrived. An effort was made to offer us a transfer from the train station, which was very convenient. Likewise, the transfer was made available for us to get around Hakuba, making it much easier as we didn't have a car. The apartment is located very close to the Adam Gondola, making it easy to buy the ski lift and access the mountain. It is also conveniently located in the same building as a ski rental, which was great for us as we needed to rent equipment. All the HHG staff were excellent and very helpful, but I would especially like to highlight Luke, who was very willing to help us with anything we needed. We will return to Happo Apartaments on our next trip to Hakuba.
• Lan (10/5): Exceptional -
• Eileen (8/5): Very good - Well-equipped and spacious apartment. Washing machine available on the first floor. No receptionist. Everything has to be through phone. Check in through link sent via WhatsApp. Trash were not cleared for 2 days although we were informed that trash cleared and towels replaced daily. Trash was cleared after I texted receptionist. They need to be more proactive.
• Ev (9/5): Amazing experience - They asked to credit card number even I booked by booking . Com Freedom and charms
• Wiraphat (10/5): Exceptional -
• Thun (10/5): Great place to stay at Hakuba, wonderful staff with great hospitality. - Great location with walking distance to Happo Gondola station. Shuttle picking up from station and brought to gondola station and convenient store. Every staff are super nice and friendly. None
• David (10/5): Exceptional -
• Altmann (9/5): Definitely stay again. - Awesome location to Happo One resort, dining and shops. The apartment was nice sized for our family of 4 and clean. All the staff was very friendly and really helpful! The apartment was a bit more utilitarian than we expected for the price but had everything we needed except a proper coffee maker 😬
• Huan (10/5): Fantastic! - Very spacious apartment with 2 bathrooms, very comfortable beds with warm fluffy quilts. The staff were fantastic and a special thanks to Joe who was so warm and friendly, and assisted us with our many questions. Excellent location next to ski hire, snow parks, restaurants and bars. The view and little village were beautiful. Big thanks also to the shuttle drivers! Nothing really but it was a bit inconvenient that shelf that held glasses/cups was so high i needed a chair to reach.
• Neil (10/5): Exceptional -
• Regina (10/5): Clean and spacious home. - The apartment was so clean and homey, simple yet classy. Complete with kitchen tools and toiletries. Easy to use washer and dryer. Spacious living area and dining. Very close to Happo-one gondola ride. Quite a walk from the bus and train station if you don’t have car.
• Jaime (9/5): Superb -
• Daniel (10/5): Great apartment at a great location with the best staff. Definitely one of the best hotel apartments we’ve stayed at (an - Happo Apartments is in a great location only a few minutes walk to the gondola at the Happo One ski runs. The apartment itself was amazing. Comfortable beds, large rooms, great central space for the lounge room and kitchen space, and all the facilities we needed for a family group. Best by far though was the exceptional assistance provided by the staff. Leading up to and throughout our stay, Kanako was really helpful and provided excellent advice on where to ski, what local activities we could do, and the best places to eat. Kanako would go out of her way to make our reservations, which was an absolute must if you want to eat at the smaller boutique restaurants - something that definitely needs to be experienced. No complaints.
• Steve (8/5): Very good - The location and size of the apartment was awesome for a family of 4 I gave an 8/10 rating for the following reasons; The place was not 100 clean when we arrived. The carpet under the table was full of bread crumbs (also under) and dust. The hot air heating system for a winter apartment is far from ideal. Master bedroom bathroom was a bit small but still functional. Wardrobes are not great (if we can can them that). Kitchen could have been a little better equipped. Otherwise great place and super helpful staff.
• Pedro (9/5): Comfortable, stylish, clean and very well located, we would definitely stay there again! - The apartment we got was quite comfortable, stylish, clean and very well located. It was a breeze to check in and out, because they provide free shuttle from and to the train/bus station. Also they provide free transportation to and from anywhere in the village, which was quite useful for us. Warm thanks to all the staff (receptionists and drivers, all very friendly and helpful), but a special appreciation goes to Ms. Kanako, who went out of her way to make sure we made the most of our rather short stay in Hakuba, including getting a table for dinner at the Hybrid, we loved it! Absolutely not a dealbreaker, but the modular bathrooms could have been slightly roomier, given the size of the apartment itself and bedrooms, but i think it's kind of standard in Japan. There was only a narrow glass shelf to place our toiletries on.
• Kerri (10/5): Exceptional -
• Zaki (9/5): Jacob was incredibly helpful and hardworking! sorted us out big time. Legend! - Great location, Spacious warm apartment with comfortable beds No Onsen
• Thomas (10/5): Exceptional -
• Penni (10/5): Amazing Stay with Amazing Staff! Thanks for a great stay! Even with my birthday card! ;) -
• Rachel (9/5): Superb -
• Julie (10/5): A wonderful winter retreat. - The apartment was fantastic and suited our family of 6 very well. Jacob & Kana were exceptional hosts, organising dinners, onsens and shuttle services for us. We had a wonderful time at Happo apartments. Nil
• Bernard (9/5): Excellent ski vacation at Happo Apartments - Staff were extremely helpful and was able to help manage bookings or organise shuttles. Great location as it's next to the Happo-one gondola. Apartment has a dry room for gear. Nothing, though do note there are no lifts in the building.
• Kwong (10/5): Exceptional -
• Jaslyn (9/5): Superb -
• Lary (10/5): Exceptional - The hotel staff has been a great help, very professional and friendly thank you again K!!!
• Verified traveler (8/5): - 民放のテレビが見れないのが、残念。 施設は綺麗でスタッフも愛想よく、感じが良かった。
• tetsu (10/5): 清潔でセンスがよくくつろげるコンドミニアム - OPENして１週間しか経ってなかった（らしい）こともあり、部屋は驚くほど広く清潔で、インテリアや内装が全てセンスよくとても快適に過ごせました。我々以外のお客さんは全員外国人でした。 ３人家族（子供は４歳）なのに、３ベッドルーム（２バスルーム）の部屋を予約してしまっていたようで、結局一部屋しか使わず勿体無かった・・・笑 TVは民放が入らずnetflixのみでしたが我が家は全くもんだなく楽しく過ごせました。 キッチンは、非常に大きく使い勝手がよく、食器類、カトラリ類、クッカー類（フライパンや鍋など）も全て清潔でセンスのよいおしゃれなものが揃っています。食洗機も冷蔵庫も揃っています。 大人数で利用するには非常に良い宿泊先だと思います

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