Okuno Hosomichi
Location: Kita-ku Arimacho 1683-2, Kobe, jp
Star Rating: 4 Stars
Property Type: Ryokans
About this Property
Award-Winning Japanese Cuisine by Chef Tadamichi Ota
Indulge in exquisite Japanese dishes crafted by renowned chef Tadamichi Ota at Okuno Hosomichi. Enjoy the culinary delights in the charming Arima Onsen district, just a short walk from local attractions.
Relaxing Hot Spring Bath and Sauna Facility
Unwind in the rejuvenating hot spring bath or sauna facility available on-site. Pamper yourself with a relaxing soak and experience ultimate tranquility during your stay at Okuno Hosomichi.
Convenient Amenities and Nearby Attractions
From free WiFi and private parking to massage services and a drinks vending machine, we ensure your comfort and convenience. Explore nearby landmarks like Mt. Rokko and Mount Maya, making your stay both relaxing and adventurous.
Book your stay at Okuno Hosomichi now to experience luxury and serenity in the heart of Kobe's Arima Onsen district.
Important Information
Policies
Check-in: 03:00 PM - 07:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Free beach shuttle
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Karaoke
- Non-smoking throughout
- Shared lounge/TV area
- Public Bath
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Thermometers for guests provided by property
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Free beach shuttle
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe Suite with Spa Bath
This room is air-conditioned and is equipped with a flat-screen TV. A seating area is featured. Slippers are provided for guests' comfort.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shower chair
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Key access
- Window
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Standard Japanese Room with Open-Air Bath and Terrace 30 sqm, Non Smoking (B)
2 Large Twin Beds
Individually decorated room
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Partially open bathroom, slippers, free toiletries, and a hair dryer
Practical - Desk and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Down comforter
- Partially open bathroom
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite Room With Open Air Bath
2 Double Beds and 4 Twin Futons
1507-sq-foot individually decorated room with a balcony/patio
Layout - 2 bedrooms
Relax - Private spa tub
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Partially open bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Desk, phone, and chef
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Access via exterior corridors
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Partially open bathroom
- Private spa tub
- Balcony or patio
- Bedsheets provided
- Chef
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Annex 1F Suite Room with Open-Air Bath and Foot Bath 140 sqm, Non Smoking (L)
2 Double Beds and 4 Twin Futons
Individually decorated room
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Partially open bathroom, slippers, free toiletries, and a hair dryer
Practical - Desk and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Down comforter
- Partially open bathroom
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Room with Tatami Floor and Open-air Bath (C)
2 Large Twin Beds and 1 Twin Futon
592-sq-foot individually decorated room, balcony with mountain views
Relax - Private hot tub
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Desk and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Partially open bathroom
- Private spa tub
- Spring water bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Studio Suite with Open Air Bath(M)
2 Large Twin Beds and 4 Twin Futons
861 sq feet
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Partially open bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Desk and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Partially open bathroom
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Room with Tatami Area and Open-Air Bath
This studio's standout feature is the private open-air bath. The spacious studio offers air conditioning, tatami, a terrace with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds and 4 futons.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Shower chair
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Key access
- Window
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Presidential Suite
This suite features a private open-air bath. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. A seating area with a flat-screen TV, tatami and a terrace are offered in this spacious suite. The unit has 3 beds and 4 futons.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Shower chair
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Key access
- Window
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Twin Room with Private External Bathroom
Guests will have a special experience as this twin room provides a private open-air bath. The twin room offers air conditioning, tatami, a terrace with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Toilet paper
- Shower chair
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Standard Room with Tatami Floor and Shared Bathroom
This room is air-conditioned and is equipped with a flat-screen TV. A seating area is featured. Slippers are provided for guests' comfort.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Shower cap
- Yukata
- Socket near the bed
- Key access
- Window
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Standard Room with Tatami Floor and Open-Air Bath
This room is air-conditioned and is equipped with a flat-screen TV. A seating area is featured. Slippers are provided for guests' comfort.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shower chair
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Key access
- Window
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Twin Room with Balcony
This room is air-conditioned and is equipped with a flat-screen TV. A seating area is featured. Slippers are provided for guests' comfort.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shower chair
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Key access
- Window
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- Heng Ling (10/5): -
- magara (9/5): 料理は最高！ - 他の方の口コミ通り、朝夕のお料理が感動レベルのおいしさでした♪ 館内至る所が写真やお皿などで埋め尽くすように飾られているのが、窮屈に感じて残念に思いました。
- BoJiun (10/5): - 湯 餐食 服務 全都很棒
- Hsu (10/5): 很開心的體驗，賓至如歸 - 標準的日式飯店， check in的時候我們在旁邊等候，不用在櫃檯人擠了，他幫我們送上鑰匙帶著我們到房間，仔細介紹房間和其他設施，非常的貼心，晚餐用餐的時候有自己的小包廂，早餐也是，服務人員非常的親切，而且桌邊服務多次，食材直送我們的餐桌。迎賓給的水果是當季的大草莓，非常的貼心。
- Tae Joon (10/5): -
- YC (10/5): Excellent - The in-room golden onsen is beautiful, the service is exemplary, the cuisine is delicate, excellent and generous. Arima onsen is a small place to walk around.
- MICHIKO (9/5): -
- yucca (10/5): -
- 磯部 (9/5): - 料理が美味しい 特になし
- Ryoma (9/5): -
- Yee Kwan (10/5): -
- Matt (10/5): -
- Weng Ian (9/5): -
- Sato (10/5): -
- chungtao johnson (10/5): -
- NISHIDA (9/5): -
- Hui Ching (Stacey) (9/5): Very relaxing and comfortable that I will for sure revisit in the future - spectacular and most delicious creative Japanese cuisine. So tasty and creative that I have never tasted before in Japan. Although room size is not so spacious but is new and clean. The outside bathtub in the room is super comfortable . I took numerous times of onsen hot bathtub in room. No real soothing view from room.
- Ko (10/5): It is our family trip in there - The sightseeing is good Clean
- Man Lin (10/5): All the staff are very kind and friendly. highly recommend. - The food was fantastic. A sensory experience beyond imagination. Every grain of rice, every dish, every drop of wine shows the chef's passion and skill in cooking.
- Tony (10/5): Exceeded expectations ! - All staffs were helpful especially the waitress and waiter at the restaurant. Dinner was fabulous with the best ingredients and best cooking skills. There were gold and silver onsen to enjoy publicly and also onsen inside the room. Overall very good service and value.
- 細川 (10/5): -
- Wei Chuan (10/5): -
- Kathy (10/5): - Exceptional foods served in the restaurant.
- Yuk (10/5): -
- Jacky (8/5): -
- ユキコ (10/5): 大満足 - お部屋には露天風呂があり、のんびりと入浴でき、アメニティが他の宿泊施設より断然充実していました。
- KIYOKO (10/5): - とにかくお料理が素晴らしい。 食器や演習など、目でも楽しませてくれます。 スタッフさんも親切で丁寧です。 他のお宿に浮気しましたが、やっぱりこちらが一番です。
- Chang Hun (9/5): - 식사는 예술입니다. 쉐프가 유명하신 분이고 매 코스마다 직접 옆에서 음식을 만들어 주십니다. 냉장고에 들어있는 것 전부 무료입니다. 맥주와 과자 등 소소한 것들이 있네요. 체크아웃할 때 카레를 선물로 줍니다. 대중탕에 금탕 은탕 둘 다 있고 라운지에 안마의자 아이스크림 무료입니다. 외부인이 없어서 편하게 온천 즐길 수 있습니다. 방이 좁아요. 건물자체는 낡았습니다.
- 國分 (10/5): - 料理が非常に美味しい。
- Alisa (9/5): Superb -
- yuliana (10/5): - I like the onsen
- Dila (10/5): - We had an amazing stay on our honeymoon, with a private outdoor bath and an amazing breakfast in the morning. Staff was absolutely excellent, even helped us get to our next location. Would highly recommend this place!!
- Jieran (10/5): Exceptional -
- Tszren (10/5): - Definitely enjoy a perfect onsen experience here, the hotel provide shuttle bus service anytime and all the staff are polite and helpful, the environment is great and the public bath and the rest zone are very good and surprised me ! A lot of free ice cream and fruits , there a massage sofa too! Really amazing experience here!!!!! The breakfast and dinner really make me feel amazing !!!! Strongly recommend!!!!
- Kanako (10/5): - 接客もとても丁寧で心地よかった。食事も落ち着いた雰囲気でゆったり、ゆっくりと楽しむ事が出来ました。美味しかったです。大浴場も混雑無くゆっくりできました。退館時にはお土産まで頂き、また、利用させていただきたいです。
- Siu (10/5): Incredible experience and wonderful stay - Incredible dining experience Nil, if really need to point one, the room size is relatively smaller than expected
- ?? (10/5): - 大変よかったです
- satoshi (10/5): - 食事が特に良かった。 食材から素晴らしく味付けはもちろんの事盛りつけや飾り付けのアレンジがお見事です。 毎回感動させられます。
- Oi kan (10/5): 值得重遊的地方 - 住宿環境優美及整潔，房間設有私人溫泉放鬆身心，晚上在露台時可觀賞星星。餐廳提供的晚餐及早餐均新鮮美味，部份料理更會即場展示製作過程，讓人難忘的體驗。旅館提供接送服務往返住宿及有馬溫泉駅外，更協助接送至往六甲山纜車的位置，十分貼心，解決了非自駕遊的問題。最後服務人員十分友善，感謝他們的協助讓旅程變的更為順暢，渡過了一個愉快及放鬆的假期。
- Pik Kwan (10/5): - Excellent service. Room was clean. Will definitely choose again if visit Arima Onsen.
- KAI CHUNG (10/5): - Best concierge service, excellent dinner and breakfast!
- Yu-chin (8/5): Very good - A private open air golden hot spring bath in the room is excellent. The staff are nice and pay attention to what the guests need. Even the location is far away from the town, a free shuttle car is standby all the time to take the guests to the town. The compliment drinks are not good. The meals are only served in the restaurant, not in the room. It is not attractive. The bed is not comfortable.
- Suwongporn (10/5): Exceptional -
- Sze Ling (8/5): - Overall very great experience. One thing can be done better will be the quality and taste of food.
- Verified traveler (8/5): - 这次是第三次入住了，旅馆不大，喜欢这里安静，除了温泉极好外，特别喜欢早餐和晚餐，泡完温泉后慢慢享受精致丰富的美食，员工的素质也很好，每次有需要都会得到他们的帮助，下次还会再来。
- Ngr (10/5): Amazing food amazing staff - Attentiveness and care for the guest Nothing it’s further away but that was a good thing
- Maya (8/5): Very good - cleanliness, the small touch such as yukata / personal amenities pouch/ private bath. I was expecting a better outdoor onsen with view. The one in the resort did not have any view. My room faces the parking lot
- CHIZURU (10/5): - 素晴らしいホスピタリティ、心からのおもてなしの お宿でした。事前に主人の還暦祝いで、宿泊する旨、伝えておりましたら、様々な真心のサービスをして下さり、大感動でした。お料理も素晴らしく、太田軍団の若き精鋭の皆様が、席まで足を運んで下さり、目の前でお寿司を握って下さったり、雲海鍋、すき焼きの砂糖の代わりにわたあめが上に乗せてあり、そこに出汁をかけて、ライブ感溢れる楽しい演出があったりと、次から次へと驚きの連続でした。 目にも鮮やかな器と、細部まで食材にこだわり、素材を際立たせる調理法で、本当に美味しく、最後まで感動して頂きました。帰りには、名物のお土産まで頂戴して、お見送り頂き、又、来たいと思うお宿でした。 スタッフの皆様も本当にお心遣いに溢れて、優しさに心が和みました。大変にありがとうございました。
- tsuyoshi (10/5): - スタッフの対応が素晴らしい
- Chee (9/5): Superb -
- Simon (10/5): Exceptional -
- Wang (10/5): It was an amazing experience! - The location of this hotel is secluded, tucked away from the shops, making it a very private and relaxing retreat. With only a few dozen guest rooms, it's very quiet and we hardly encountered other guests during our stay. The service provided by the staff was impeccable, and the surroundings were simply stunning. The room offered comfort, and the meals served were exceptional (even comes with cooking performances which was a surprise for us). It's a little bit farther away compared to some other hotels if you want to walk to the main streets with shops. But the hotel offers free shuttle service so not a big deal.
- Naomi (8/5): - お料理もサービスも最高でした。 また利用したいし、みんなに勧めたいお宿でした。 露天風呂付きのお部屋でしたがバスローブがあれば最高でしたね。
- murazumi (10/5): - スタッフの方の対応がすごく良かったです。お部屋も広く部屋に露天風呂もあったので、ゆっくり過ごせました。 料理もとても美味しくサービスもあり最高でした。
- Bumsun (10/5): Exceptional - All staffs are very kind and they provided high quality of services. Onsen was great and also Kaiseki dinner was awesome and delicious. Stay at Okuno Hosomichi was an unforgettable time for us. At the room there were various snacks, fruits and drinks. Thank you and we will stay again when we visit Arima Onsen once again. .
- Wing (9/5): Nice charming hotel, would recommend for the golden onsen - The interior of hotel is charming and cozy. The staffs are welcoming and hospitable. They offer a shuttle stand by at all times for drop offs to and from the station. I especially love the golden onsen and the private silver onsen in our room. The hotel accept kids, there was a 2.5year old kid with his mother and grandmother at the onsen. He was yelling and throwing things into the onsen but his mom did not stop him. It was very disturbing. Food was alright. The restaurant area was half private, we have our little area but can pretty much hear the noise from other guests. It’s alright if you’re not expecting something at the luxury onsen hotel spectrum.
- yoon (10/5): - 없어요
- Rufina (9/5): Superb - excellent dinner, good hot spring bath
- TAI PANG (10/5): - 房間設備完善，就是房外的私人風呂溫度不是太夠溫熱。懷石料理味道很好很有創意。－應服務人員態度良好，下次會再一次來這温泉酒店。
- Akihiko (10/5): - 料理が最高に素晴らしいと思った。
- Masaru (10/5): Exceptional - Best hospitality ever I received.
- Jamie (10/5): Wonderful onsen getaway - Beautiful quiet location. Great food and amenities. Excellent staff. Relaxing onsen
- ジョウジ (10/5): - 食事が最高でした♪
- Ngr (10/5): Exceptional -
- SEUNGJIN (10/5): - 최고입니다! 지금까지 가본 일본료칸 중 가장 맛있는 가이세키 음식이었습니다. 시설도 좋고 직원분들과 사장님(쉐프)께서 매우 친절하셨습니다. 기회가 된다면 다음에 다시 방문할 예정입니다!
- Susie (10/5): Exceptional -
- ヤスユキ (8/5): - 食事が美味しい
- たかひろ (8/5): - スタッフさんの対応が、もう一度泊まりたくなる対応で感激しました。 総合評価を下げた理由は、温泉の入浴の後に塩素の匂いが身体に残っていたからです。
- Takemoto (10/5): Exceptional -
- Verified traveler (10/5): 超赞的有马温泉l旅馆 - 我们已经是第二次来了。员工非常和善周到，食物十分精致丰富，每道菜都很花心思，每一款都新鲜美味。是一家非常贴心的温泉旅馆
- Ella (10/5): the best ever experience I have in Japan - very very friendly, caring and professional staff from housekeeping to front desk to restaurant, attention to details none
- JONGHYUN (10/5): - 모든것이 완벽했습니다
- Fanny (10/5): - The room is nice and the staffs are friendly.
- Adrian (10/5): Exceptional - The food is very delicious !
- Lo Fong (10/5): - The hotel is good with good service, and picked us from bus station and arranged taxi to ski. Thx
- Jockey (10/5): - Nice place, Staff is nice and helpful, the hot spring bath is great
- Yuk Shan (10/5): - A very nice place with friendly and helpful staff. We are also impressed by the dinner and breakfast. My 3-year old kid loves this Onsen hotel very much too. We will definitely come again for another stay.
- Leon (10/5): Fabulous experience. Meal was a highlight of our stay in Japan - Wonderful ryokan. Staff friendly and catered to every need. Fabulous meal and loved the private pools in our large comfortable room. Would definitely stay again. Loved everything
- Viacheslav (10/5): Exceptional - Great room with a nice view. Private open-air onsen was really enjoyable. Staff was very attentive and their hospitality was really on a high level. My wife had a birthday so the hotel managed to prepare a nice gift for her - amazing! The food... oh the food... Chef Ota-san and his crew have managed to prepare one of the most enjoyable feasts I've ever had. Big thanks to everybody involved in preparation of such culinary joy! My next visit in Arima will surely be here again! Private bath on the balcony could use a small chair to get out of the bath and chill a bit, as well as a place to put my phone nearby for example. Personal opinion - check-out at 11 after having a sizeable breakfast is a bit too early to let it settle and pack the things after. Maybe if it was at 12 o'clock it could be more relaxing.
- Akinobu (10/5): - 部屋の温泉よかったです。
- Verified traveler (10/5): 最高でした - お料理が素晴らしくて、従業員の方の対応も良くて大満足でした！
- Winnie (10/5): Exceptional -
- かなえ (10/5): - おもてなしがとても素晴らしかった。 到着時にはエントランス外まで待機してくださり、部屋への案内もスムーズだった。料理も夜も朝も味付けが繊細でとてもおいしかった。量が多かったが、もたれることはなかった。香りにはお土産までもたせてくれ、お見送りもたくさんの人が頭を下げて見送ってくれ、還暦祝いで共に宿泊した両親もとても喜んでくれた。
- MASATO (10/5): - スタッフの方が皆様とても親切で 気持ちよく滞在する事が出来ました。 お料理も、とても良かったです。 親子3人で素敵な時間を過ごせました。
- Yozo (10/5): 大満足のお宿です - 今回は誕生日のお祝いだとお伝えしたところ、様々なサプライズを用意して下さり、五感を楽しませるお料理の数々にも感動して、最高のバースデーディナーになりました。 お部屋の金泉の露天風呂も快適で、滞在中5回も入りました。 料理人やスタッフの皆さんの働きぶりも気持ち良く、とても居心地の良いお宿でした。 ありがとうございました。
- takumi (8/5): - 総合的にとても満足できると感じた
- NAOMI (10/5): リフレッシュできました。 - コロナ禍で、行くのを躊躇しましたが、 どこも寄らず宿でゆっくりと過ごしました。 食事も期待以上の美味しさで、パフォーマンスも楽しませてくれました。 ホスピタリティが高く 気持ちよく滞在することができました。 今まで泊まった宿の中で、最高のおもてなしをしていただきました。 ありがとうございました。 また宿泊したいと思います。
- YASUO (10/5): さすがです。 - 大変お料理がおいしく、従業員さんのサービスもひとつひとつの所作に心がこもっており、大変満足しました。
- Verified traveler (10/5): - 気持ち良く利用出来ました。
- shigeto (10/5): 素晴らしい - 全てに置いて素晴らしいの一言！ 特に料理は今まで泊まった旅館でダントツで一番でした！また泊まりたいです
- Verified traveler (10/5): 誕生日旅行 - 友人の誕生日祝いで利用させて貰いました。予約時に誕生日の事を伝えると色々用意してくださって嬉しかったです！ 料理も色んな種類を沢山少しずつ食べられるスタイルが良かったです！ また今度両親とも来たいと思います。
- Verified traveler (10/5): 화려한 저녁 식사 - 많은 료칸을 가보았지만. 저녁 식사는 일본내 상위급. 요즘 유행하는 프렌치풍 가이세키라기 보다는 가족이 함께 즐길 수 있는 독특한 럭셔리와 화려함. 음식에 점수.
- Jerry (10/5): - 食物非常出色，又有特式又好味，大部份野食都係即時整比客人食，好值得試一試他們的晚餐和早餐 。只係地方有少少遠
- CL (10/5): - 有馬溫泉區比較舊，但這間酒店已經比較新，晚餐及早餐豐富極了，員工服務一流。如再有馬溫泉逗留一晚，這間是不二之選。
- Chui Fong (8/5): Nice place with great food - Food is great and the staff is very friendly. The food demo is definitely a bonus which we didn’t expect.
- saowaluck (10/5): - best hotel in arima onsen delicious food with onsen.
- MICHIYO (10/5): - 料理が最高でおもてなしも最高でした。次回、食事だけでも行きたいと思いました。
- mitsuo (8/5): - 食事がすごく美味しかったです。母曰く、風呂の洗い場が少ないので、混んでるときは困ったそうです。また、その時の、入浴客のマナーが悪くて、くつろげなかったとのこと。 別館のため、部屋へ行くのに階段を上る必要があり、高齢の母にはキツかったようです。予約時によく確認すべきだったと思いました。
- Verified traveler (10/5): - very good experience, nice hot spring nice environment nice food nice people
- Verified traveler (6/5): - 位於有名有馬溫泉區，驚然溝通係有問題,所有員工只有說日文，令我們入住極不度滿，我們覺相片同事實不同，受騙的感覺,好在食物非常精彩,這個是值得加分的,如果溝通可以再好的話,我們今次旅程就圓滿，我希望大家亦地宜處，
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