Paloma Backwater Resorts

Location: Kainakary.P.O Alappuzha, Alleppey, in

Star Rating: 5.8 Stars

Property Type: Resorts

About this Property

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 12:30 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Nightclub
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Sauna
• Massage services
• Packed lunches
• Hammam
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Wheelchair accessible
• Kid meals
• Evening entertainment
• Lower bathroom sink
• Emergency cord in bathroom
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Shallow end
• Steam room
• Visual aids: Braille
• Auditory guidance
• Fire extinguishers
• Smoke alarms
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Broadcast Live sport events
• Cooking class
• Television in common areas
• Nightclub
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Internet access
• Games
• Housekeeping on request
• Concerts/live shows
• Private picnics
• Art gallery on site
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Fishing nearby
• Health or beauty spa nearby
• Swimming nearby
• Water sports equipment
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Charcoal grill
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• King Room With Lake View

  The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

• Deluxe Double Room, 1 Queen Bed, Accessible, Lake View

  1 Queen Bed

  495-sq-foot room, balcony/patio with lake views

  
  

  Club Level - Buffet breakfast, dinner reception, light refreshments, and internet access in the lounge

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Premium bedding

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Premium bedding
  • Separate sitting area
  • Free WiFi
  • Balcony or patio
  • Club level room

• Double Room With Lake View

  Guests will have a special experience as this double room features a pool with a view. The spacious double room offers air conditioning, a private entrance, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Infinity pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device

• Villa With Private Pool

  Guests will have a special experience as the villa offers a pool with a view. Featuring a private entrance, this air-conditioned villa consists of 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with lake views, this villa also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Emergency cord in bathroom
  • Infinity pool
  • Plunge pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Mobile hotspot device

• Deluxe Room

  The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

Guest Reviews

• Thirumal (7/5): A comfortable stay - Breakfast buffet food is excellent keep the same quality food Breakfast ready made juice which is not acceptable at all
• SRINIVASAN (10/5): Good start post COVID - Enjoyed our stay here. This was our first vacation post COVID. We made up for all that we missed because of COVID. Would recommend a good lake view room. Also take a stroll outside the resort along the river. Don't miss the speed boat ride, you will go through narrow river lanes and low bridges. There is a small jetty for speed boat and shikara within the property itself. Thanks for all the staff for making this memorable,
• Renata (8/5): Relaxing place with fabulous views - Great, luxurious place to stay. Beautiful views (but wish they'd clean the rubbish out of the water!). They also offered us a free boat ride on the first night which was fantastic. We stayed off peak so there weren't many people there and it was very quiet. Staff were great and the room we stayed in had excellent views of the lake. I only wish they served alcohol as it would have been nice to have a drink by the pool. The food was also excellent, although many of the things on the menu weren't available (again this is probably as many people weren't staying there so that is understandable). The place did not have much of an atmosphere and was far from things (but great if all you wanted to do was relax).
• Verified traveler (6/5): مايصلح للعائلات - المكان بعيد وغير مناسب للعائلات
• Verified traveler (2/5): Do NOT recommend - Booked this hotel for two nights during a birthday trip with my mother. The hotel is on a hard-to-access road, not easy to get to town. The website indicates they have amenities that do not exist (a curio shop, full service restaurant). The restaurant was barebones and the food seemed as if it may have been sitting for some time. There was little to do and because of the location it was not easy to get into town to go explore. Nothing on the website indicated the property did not serve alcohol. As it was a birthday celebration, we were hoping for a bit of wine to celebrate the dinner. We were disappointed upon arrival and decided to cut our reservation short. The front desk manager seemed understanding and agreed it was ok for us to stay only one night (of a two-night reservation) and said we could be refunded the second night given we determined this within hours of arriving. We confirmed this again in the morning when leaving. Since then, the hotel has ignored Orbitz's requests to confirm this so blocked the refund. They are simply not responding to multiple emails. They misrepresent information about their property and do not tell the truth to guests. I cannot recommend a stay at this hotel.
• Rajesh (2/5): BUYER BEWARE - We stayed at this HIGHLY OVERRATED hotel in 2 rooms between December 18-20th 2017. The Hotels offers lousy service, lousy housekeeping, a third class restaurant with a dirty torn menu. The airconditioner in our room was leaking profusely and we had to place towel and bathmats on the floor to absorb the water. Early in the morning we were workers started maintenance work on the roof of nearby cottages. There is little or no lighting in the restaurant at night and mosquitoes and insects crawl all over the food. The hotel offers only fixed food menus served as buffets through Breakfast Lunch and Dinner there is no a la carte available for these meals. The food quality is bad. Justin the Manager / Steward in charge of the restaurant is frankly useless. His alternate Anup is a good man and tries to make the best of a horrible situation. The waitressing staff are untrained, tables are left dirty for long periods after guests have finished their meals. A complete and total waste of money. This Hotel (??) should be closed down and I intend to complain about the agency which accorded it Four Star rating. Hotels.com are equally responsible in featuring this hotel on its website, and this is the last time ever that I will book a hotel through Hotels.com.

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