Pensión Ayuntamiento

Location: Plaza del Ayuntamiento 3,entresuelo 2, Alicante, es

Star Rating: 5.1 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Smoke alarms
• Physical distancing in dining areas
• Food delivered to guest room
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Double Room

  The double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Accessible by lift

• Double or Twin Room with Shared Bathroom

  The double room provides air conditioning, a wardrobe, as well as a shared bathroom featuring a shower. This double room features heating and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Toilet
  • Heating
  • Interconnected room(s) available
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Accessible by lift

• Basic Triple Room with Shared Bathroom

  The triple room features air conditioning and a wardrobe, as well as a shared bathroom boasting a shower. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Toilet
  • Heating
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Accessible by lift

• Twin Room

  The twin room includes a shared bathroom fitted with a shower. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Toilet
  • Toilet paper
  • Body soap

• Double Room, Private Bathroom

  1 Double Bed

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Desk

  Comfort - Climate-controlled air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • No cribs (infant beds)

• Triple Room with Shared Bathroom

  The triple room provides air conditioning, a wardrobe, as well as a shared bathroom featuring a shower. This triple room offers heating and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Toilet
  • Heating
  • Interconnected room(s) available
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Accessible by lift

Guest Reviews

• István (8/5): -
• Artur (5/5): -
• Guest (1/5): -
• Gogadze (6/5): -
• Michal WB (5/5): - Hałas dobiegający z zewnątrz
• Pérez Aura (8/5): -
• Mostefa (10/5): Bien - Emplassement et bonne réception Toute vas bien
• Melero (6/5): - Habitación limpia y arreglada.Varios baños y muy limpios. Frigorífico en la habitación que no se podia usar,para eso que no esté.
• Aoudjeregba (5/5): -
• wesam (7/5): -
• Jorge (1/5): -
• Jonathan (10/5): Wonderful people and great location for a short stay - Great location close to the marina, beach & restaurants. I was able to get off a rowing boat in the sea & walk to the hotel/have a shower within minutes. Staff speak Spanish, if you use a smartphone no problem to translate. Thank you Maria and all the team you are amazing people. Felt like I was staying with a Spanish family rather than at a hotel, they made me feel very welcome. Everything was fine for me, I only stayed one night
• Yelyzaveta (10/5): -
• Adriana (4/5): Pésima experiencia - Malísima experiencia. Llegamos el viernes por la noche y de entrada, no había aire acondicionado. Nos dijeron que demoraba un poco en arrancar y decidimos creerlo, pero nuestra sorpresa fue que al volver (y volvimos tarde, a primera hora de la mañana siguiente) no solo no funcionaba el aire sino que cuando mi marido se sentó en una de las camas esta se vino a abajo y es cuando nos dimos cuenta de que a la cama le faltaban 3 tablas. Pedimos un cambio de habitación de manera educada y el empleado (que debo dejar claro que ha sido el único con educación e intención de ayudarnos) nos remitió a la encargada. Esta señora, de muy malas maneras nos dijo que básicamente no podía hacer nada porque nadie más se había quejado… tal fue nuestro enfado que mi marido exigió el cambio de habitación y es cuando esta señora comenzó a ser aún más grosera. Finalmente logramos que nos cambiasen de habitación pero aún así, el aire sin funcionar. Nuestra intención es poner una reclamación a booking porque definitivamente no hemos recibido el servicio por el que hemos pagado
• Mahia (10/5): Lugar ideal para vacacionar y manejarse caminando al 100% - Ubicación inmejorable, zona céntrica a dos cuadras de la playa. Instalaciones limpias, cómodas, con aire acondicionado central a horarios pautados. Baño compartido siempre limpio y en condiciones (hay tres) Recepcionista amable
• Josselyn (1/5): Chinches - La cercanía al centro Pasé dos noches en la pensión, en la última noche nos encontramos que el colchón tenía chinches por ende llevaba todo el cuerpo con picaduras , no había nadie en recepción para decírselo , pero ya que es una pensión central y tiene personal amable debería de estar limpio de insectos.
• Guest (1/5): - Hicimos una reserva por error la cual reclamamos y no hemos tenido ninguna señal de los dueños de los apartamentos. Nefasta gestión por esta parte.
• Carla Seguí (2/5): Mal - Realmente el personal por lo demás deja que desear Nada,el personal si
• luis miguel (7/5): -
• Romina (1/5): - La ubicación No había papel higiénico en los baños y la mayoría estaban clausurados. Un baño para muchas habitaciones!
• Claudia (5/5): -
• Nuno André (6/5): -
• sheona (2/5): Don't go if you are not Spanish - did not meet us to book in
• Mario (5/5): Buena ubicación, cero comodidad. - La ubicación es genial. Si buscas un sitio solo para dormir es salvable, pero hasta en eso las camas son incómodas...
• Ryad (7/5): -
• Guest (6/5): -
• Kļaviņa (5/5): -
• Guest (10/5): -
• espada fernandez (10/5): -
• Narcisa (10/5): - Todo
• mpassi (2/5): -
• Alessio (2/5): -
• Abad (5/5): - Perfect location , walking distance to the beach and 20 mn to the airport , surrounded by shops and restaurants Staff don’t speak any language but spanish, they make you feel like you’re not welcome. They don’t smile at all, the bed doesn’t not have head board , the light goes on and off every time you move on the bed, good for a short stay but if you want to relax it’s not the place for it because it’s quit noisy
• Ylda (7/5): -
• Lecrass (7/5): Good - Friendly staff and location Air conditioning on during the day when we were out and off at night when we were there so made sleeping difficult.
• Jessica (5/5): Passable -
• Djamel (8/5): For a hostel it s god option for people go just sleep, location is perfect, i expected to be noisy but not at all, was t - Location Too calm The smell in the reception area
• Imogen (4/5): Disappointing -
• Arshad (10/5): Exceptional -
• Mendbayar (7/5): Good -
• Cleary (8/5): Very good -
• Jorge (8/5): - This place. Is value for money. I recommend it!
• Nadja (2/5): - Das Zimmer war dreckig, der Staub auf der Lampe war eine Katastrope, die Lüftung war voller Dreck, das Bad war nicht im Zimmer, die Türe zur Dusche/Wc war immer einen Spalt offen, man konnte sie nicht ganz schliessen, als wir reklamiert haben kam keine Entschuldigung (unser Zimmer war angeblich defekt) und mit Google Translate haben wir vor Ort eine Teilndes Geldes retour bekommen, aber mir fehlt bis jetzt noch was. Das einzige gute an dem Hotel ist die Lage alles andere kann ich auf gar keine. Fall empfehlen, ja es ist günstig aber eben weil es keine gute Qualität hat, würde von diesem Hotel sehr abraten!!!!!!!!!
• Stoyanka (1/5): Do not recommend - Location Misinformation, no instructions, switch off phone, used booking customer service for help
• Andreas (6/5): - Kleine Pension, die sehr zentral liegt. Preis Leistung kann sich sehen lassen. Leider ist es es hellhörig und man kann alles von draussen mitverfolgen. Sehr gute Busanbindung in Richtung Flughafen.
• Stephen (1/5): Had to go home to get a sleep - To noisy Location
• Nacime (3/5): Poor -
• Armin (1/5): An Abolute Disappointment - I had a disappointing experience at this hotel. Instead of proper heating, there was only a cold fan in the room, which made the stay uncomfortable. To make matters worse, the electricity went out for several hours, and there was no one at reception to assist the guests. They claimed the entire building was affected, but lights in the corridor and outside hall were still on, which seemed contradictory. Communication was also a major issue as the staff's English proficiency was extremely poor, barely a 1 out of 10. The only redeeming factor about this hotel is its convenient location. However, the windows are not double-glazed, so I could hear outside noise until midnight every night, adding to the discomfort. I would not recommend staying here unless you're desperate for a central location and can overlook these major inconveniences. This place needs a better staff and general services.
• Jones (10/5): Exceptional -
• Kate (1/5): Bad -
• Sean (7/5): Good -
• Yasmina (10/5): - Il est correct pour une coute durée
• Kvaracxelia (1/5): Bad -
• Marija (9/5): Nice place if you need a short stay and a nap. - I loved the location it’s perfect centrally located for a short stay. The staff is very kind.
• Carlos (6/5): Pleasant -
• Shane (8/5): Very good -
• Jonathan (6/5): - Habitaciones con poco aislamiento de ruido
• SILVIA (6/5): - It has lift, elevator, very important. Room average, reasonable clean. Share bathroom is not for me.
• Klára (5/5): Good location for an OK price but the inconviniences were not worth it. - good location, reasonable low price Dirty facilities, like the regrigerator in the room could not be used it was so stinky; places used by guests were not cleaned (only a paper everywhere telling you that you should leave this facility as clean as you found it...) Walls are very thin, you can here literally everything from the neighbour rooms. We demanded non-smoking accomodation, but in this pension, there was only one "non-smoking" room, all the other rooms are allowed to smoke in so we could still smell it everywhere :( Staff does not speak English at all. I indicated our arrival time as asked on booking.com AND they asked me in email, too, so I replied them in email again. They did not reply to my email, and we could not even leave our luggages at the reception until check-in to the room was possible. Only thing they kept on repeating on the phone, was "check-in, three" (that was all they spoke English). Check out was also confusing, staff said differently than indicated at reception, of course it was our fault that we believed the staff member...
• Marta (6/5): good stay for one night in a good price very close to the beach - The location is perfect, very close to the main beach of Alicante, and the price of the rooms were the cheapest in the zone,The bed was clean and comfy. The rooms and the shared bathrooms could use a bit of modernization, everything was old, dark and small, so its a good place just to come to spend
• Мирослав (9/5): Superb -
• Wayne (5/5): value for money - excellent location a bit haed find on foot at night for entrance
• Paul (10/5): Basic Room, Clean. Friendly Vibe. - Wanted to visit santa barbra castell, and a few other places, Mushroom street, 5 guys, posteget Beach. Room was on Location, stayed for 4 days, trouble free. Very Well kept place, I was polite and respectful of others, as everyone was to me. Great for solo travelers.
• Raisa (9/5): Superb - Place in general
• Firas (1/5): The worst accommodation i came across. - Absolutely nothing. It is a sad excuse for a residency. The window doesn't close properly and it faces a central area so extreme pedestrian noise goes on until 3 or 4 am as if you were on the street. There was no proper wall between the rooms but some wooden barrier with holes in it. Other nice info: The bed sinks in the middle. The place stinks. Bathroom door is a joke. Even the internet was cutting.
• Gordon (4/5): poor - hi not good would not stay again location was good had to ask 3 times for bath towe and shower had hold up while showering.
• Rafia (6/5): - When we arrived at the property the lady was not aware of our arrival & told us she didn’t have our confirmation. We had to show our credit card statement showing money was taken & screenshot of email confirmation. Then the lady started preparing our room. We had to wait for more than an hour while our room was being prepared. Apparently there was no concern shown on this nor was there an apology. The room was ok, toilet was also clean. The owner was kind enough to book us a private transport to the airport for our 3am departure. The best part of the place is the location. It’s very central & if you only need to come at night to sleep then it’s good but don’t expect anything more.
• Monica (4/5): Not the best - Firstly, there was no one in the building to check us in at the check in time. We were led to the wrong door (which was someones room and NOT the reception) We had to call 8 times before someone picked up the phone, who did not even speak English, so we had to struggle with the limited Spanish I know. An hour after the check in time, we finally got our key. The rooms are limited to 1 person only even though there are 2 beds, a double and a twin. The shared bathroom was quaint. The shower did not look very clean so we did not use it as we only stayed overnight anyway. The toilet had no towel to dry your hands and the door handle was broken. The reception is supposedly open from 10:30-10 but there was never anyone readily available to speak to. For a short trip like mine, it was fine and convenient as it’s right next to the main square and beach but I would not recommend staying here for a longer time.
• Christian (10/5): - Towels missing.
• Jose (4/5): - Very basic with communal shower and toilet, it was a bed, not much more!
• Kath (8/5): Very good -
• Carl (1/5): Bad -
• Svala (5/5): Staff is not english speaking - Wifi connection very good. Room was clean. Location very good and supermarket on the ground floor. Staff is not english speaking. AC is terrible, no way to adjust the temperature. Curtains are outside the window and I couldn't figure out how to close them. There were teenagers in the next room and we could hear everything through the paper thin wall. You also hear a lot of traffic noise (earplugs recommended).
• Disa-Marina Nicolina Christiana (6/5): - Enkelt, men fräscht.
• Dominick (10/5): Perfect stay in perfect location - Perfect Location in the centre of city. Easy access from Airport on Bus and 10min walk from Tram. Needed a place as my flight arrived late in the evening. This was perfect Was waiting at reception for a while before somebody arrived. Nobody was at reception either when I was checking out
• Anonymous (1/5): I feel we should be refunded for our booking - None of the lights worked in our room. It wasn’t how it looked in the advertisement either.
• Janica (1/5): Bad -
• Mohamed (6/5): Pleasant -
• Ariel (4/5): - This place was so hard to find, especially by car. Once I decided to walk around and follow clues it was possible, but still confusing. Also, I put my luggage in the elevator (to be clever and not have to carry it up the stairs) and the elevator got stuck closed! HOWEVER, the staff/family running it were the kindest!!! The resolved my elevator problem quickly, and when I asked if there was a fridge to chill my water in, they brought an etire minifridge to my room!
• Grantjones1 (8/5): A really convenient and value for money stay. - We were allowed to check in really late at 2am for only 10 Euros. Very close to beach, restaurants and Marina. Free shower gel in shared shower. The pension is on the plaza which is ideal.
• Jeannemarie (7/5): Fine for 1 night - Good location, staff very helpful. Room no. 6 had no window to outside, so if you need an open window don’t book this! Or perhaps it should be cheaper in price.
• Steve (1/5): Bad -
• Ales (3/5): You can find better - Right in the center of Alicante. Although it is quite worn out place, the main problem are the tiny walls between the rooms, so you hear everything that is going on in you neighbor’s room (mine was making video calls to his relatives up to 2 in the morning). And windows don’t provide no sound proof of any kind. Since Alicante is famous for its nightlife, so expect to hear (mostly drunk) party people passing by loudly by your window up to 5 in the morning. But the lady at the reception is nice and helpful, if you speak some spanish.
• Sandra (7/5): all in all nice to stay for low budget - it is very central, the room and toilets are clean. totally fine for some nights in Alicante it was a bit difficult to come into the pension. when we got the key all was fine
• Matt (7/5): Good - very close to the old town and ice cream only one bathroom/wc between several rooms
• Dennis (2/5): Very poor - I had to wait for the lady to check in. I arrived at 6pm there was no one there. I called the listed number. I was told to come back in 90 minutes. She still wasn't there after 90 minutes I had to wait until 9pm to check in.
• Sean (1/5): Bad -
• Zahid (1/5): Bad -
• Enakele (4/5): Disappointing -
• George (1/5): Bad - Absolutely nothing The staff was very rude and unhelpful.. The room was stinking and blankets smelled. Clearly looked like unwashed after the use. None of the staff could speak a word of English when it was mentioned in their description as one language. On top of that, we are asking for the invoice from so many days and there is no positive response from the hotel. Till date they are not providing us an invoice and saying that it will be given when booking.com pays them.. this js absolutely unacceptable and poor service
• Alin (1/5): Bad - nothing I not staying there and till now I not receive money back. when I arrive lady for there is don’t now what room is have avabile is give me key one room is somebody room and she is say is forget is someone there is give me other key to other room where is one lady. on end is give me other room and I am disappointed about Room not clean properly. i left propriety and I rent to ibis hotel. I don’t recommend. I don’t recommend to book this pension
• Serine (7/5): Good -
• Verified traveler (4/5): Unpleasant experience - We arrived from airport with 2 kids at 22:45. Check-in time was marked from 15:00 to 23:00. It was the problem to get to the room. First to enter the building - it was locked. Then to find the pension (no good signs). Nobody was expecting us - no person at the reception desk, and we were confused and concerned if we got to correct place. I called twice to the number provided by Hotels.com. No response. Somebody finally woke up but directed us to the place one floor up. It was a different company there - Old Centre. We returned back to the second floor, and the lady nocked at the door to wake up the person responsible for checking us in. Finally! The place is very clean. Very convenient that the grocery shop and Cafe is on the ground floor of the same building. The beach is just across the road. The contingent is strange. One man was inviting to his room offering money. Later the second was coming with compliments . . . So we were terrified and happy that we booked that place just for 1 night.
• Petra (3/5): In general clean place for someone who needs to stay with partner. Expensive still - Close to beach Everything is old (furniture,decor), receptionist doesn't speak English at all, price was too high for 1 small double room, shower was terrible to use, vecause water get everywhere on the floor as curtain isn't enough, there is no nice windows view.
• Obletnikov (1/5): Bad - I did not like anything in this hotel This is a multi-room apartment. In which a family with children already lives permanently - three or four. The room in which the windows overlook the courtyard has a well - a terrible noise at night. Because you can hear the sewer draining. Periodically, you hear a noise similar to a waterfall. When we spent the first night, someone came to this apartment. Walked the corridors and argued with a woman. The children were crying. Then the man left and came back again. Constantly ringing the doorbell. My wife and I felt very uncomfortable, as the doors are weak and it is not difficult to break one down. I left here the next day. I wrote to the Booking com support service that they would return at least part of the money, but they ignored my request. My advice, no matter how much you want to live in the center - do not rent these apartments. There are other options. For example, the Alamo Hotel. The price is not much higher - but the rooms are clean. Lovely staff and most importantly parking next to the hotel
• Tim (2/5): awful - the location besides that absolutely awful, the worse place I’ve ever stayed, said it had air con nope no air con, worst sleep of my life. everything every single aspect was awful, said there was air con, nope, it’s not a hotel it’s a weird wee set up.
• Sergiu (1/5): bad, i would avoid - location not clean and very loud, reception lady was acting very strange
• Ari (10/5): Very pleasant 10 days stay. Friendly helpful staff and very clean room all 10 days. Will come back. -
• Seyedeh (10/5): Exceptional -
• Treasa (5/5): I wouldn’t return unless I had no other choice in Alicante. - The location was excellent. Very little else was. Towels are an extra cost. There are only two toilets and showers for about 8 rooms (some rooms are family rooms) and the shower closest to me had a hand held Showerhead which makes it very difficult to wash my hair so I didn’t use it. The fridge didn’t work. There’s no air con in the room just a very noisy fan. The decor is basic which I don’t mind in an inexpensive hostel but expected more with this price per night.

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