The Palm Beach Resort

Name: The Palm Beach Resort
Address: 1 Brasserie Street to Cap Rubona, Nyayumba, Western Province, Nyayumba, RW

Location: 1 Brasserie Street to Cap Rubona, Nyayumba, Western Province, Nyayumba, RW

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Spectacular Views and Premium Amenities
Indulge in the spectacular views from the terrace and garden while enjoying complimentary wireless internet access.
Dining and Refreshment Options
Dine at the restaurant, have snacks at the coffee shop, or get room service. Unwind with a drink from the beach bar or one of the 3 bars/lounges.
Comfort and Convenience
Relax in one of the 10 air-conditioned guestrooms with private patios. Stay connected with free Wi-Fi, enjoy cable programming, and refresh in private bathrooms with rainfall showerheads and complimentary toiletries.

Experience luxury at The Palm Beach Resort and book now for a memorable stay!

Important Information

Children may not be eligible for complimentary breakfast.

Policies

Check-in: 11:30 AM - 12:00 AM

Check-out: 10:00 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
Picnic area
Free breakfast
Free newspapers in lobby
Smoke-free property
Wedding services
Snack bar/deli
Free self parking
Computer station
Beach umbrellas
Beach sun loungers
Beach towels
Free buffet breakfast

Rooms Available

Deluxe Bungalow, 2 Bedrooms, Lake View

2 Twin Beds
Furnished patio with lake views

Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 42-inch TV with cable channels
Food & Drink - Room service and free bottled water
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Private bathroom
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Room service
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Separate living room
- Bed sheets not available
Deluxe Double Room, Lake View

1 Double Bed
291-sq-foot room, furnished patio with lake views

Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Entertainment - 42-inch TV with cable channels
Food & Drink - Room service and free bottled water
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Private bathroom
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Room service
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Separate living room
- Bed sheets not available

Guest Reviews

Rachel (10/5): YES - LOVE this place the vibe is incredible. The pillows aren’t great but other than that this place is a winner.
Verified traveler (8/5): - Traditional cottage was poorly equipped. Modern cottage significantly better. Manager and staff were extremely helpful at all times. Breakfasts were excellent Payment was an issue as I had decided to pay the resort on arrival but payment was deducted from my card 3 days before arrival. The traditional cottage was found to be unacceptable and a downgrade to modern was agreed but no refund was offered.
Fabien (4/5): A éviter - Description hotels.com totalement mensongère c’est une honte ! On vous fait miroiter des choses qui n’existent pas (cuisine dans la chambre, télévision). Service de restauration bon mais d’une lenteur extrême
Jacob V (10/5): Will never forget the running waiters - This is a fantastic place. The facilities are a bit rustic, and there is no aircondition, but the service was amazing and personal, and the location in the midst of a lush garden on the coast of Lake Kivu was just fantastic. It is just a shame that there is no swimming in the lake - and no pool. There was a great atmosphere in the restaurant with a fire pit on the floor and a local music performance one evening. And something I never saw before: Running waiters!!
Verified traveler (6/5): - It was nice. They said they canceled my Expedia reservation because they don’t like how Expedia takes thirty days to reimburse them. They charged me $80 to stay and did not cancel the reservation. Expedia charged me $94.43 for the same stay
Verified traveler (10/5): - The staff was exceptionally amazing. So nice, helpful and always wanted to make sure we were happy. They organize for us days trips with drivers and it was really worth it. The location was great just on Lac Kivu. It was a great place to relax and go for walks in the area. The food offered was also really good
Daniel Enrique (2/5): Vorsicht ist hier geboten!!! - Ich buchte am 25 Dez. einen Bungalow als wir dort ankamen sagte der Manager uns das er keine Buchungen von Hotels.com oder Expedia akzeptiere sondern nur bar oder mit Kreditkarte und unsere Buchung stoniert wurde er hätte das Hotels.com mitgeteilt. Wir protestierten und zeigten ihm unsere Bestätigung und wollten das mit Hotels .com sofort klären . Leider erreichte man natürlich keinen an Weihnachten und nach gut 30 min setzte er uns unter Druck entweder ihr bezahlt das Zimmer oder ihr müsst die Anlage verlassen. Also waren wir gezwungen nochmal zu bezahlen und das zu einem höheren Preis. In Deutschland zeigte sich Hotels.com kulant und erstattete uns die unaehmlichkeiten aber erst nachdem wir beweisen konnten das wir doppelt gezahlt hatten. Der Manager behauptete gegenüber Hotels.com wir wären nie erschienen. Hier wollte jemand wahrscheinlich 2x kassieren. Die Anlage ist nicht so modern wie sie auf den Bildern erscheint. Der Garten war schön die Bungalows sind deutlich in die Jahre gekommen. Die Essensbestellung dauert mindestens 45 min manchmal 1,5 Stunden.
disappointed (4/5): - My room was not available at check in. First I was told that I had no booking and then I was told that I was checking in too late (11pm) despite the fact I pre-paid the room on Expedia Expedia was great; they offered to help find another room in town and rebated the money for the Palm Beach the next morning. Advice is to confirm with the property before you depart on vacation that your room is held; which typically should not be necessary
Calvin (8/5): Serenity - A relaxing place with a great garden on the edge of the lake with a breathtaking view
Benhilda (10/5): Amazing hidden gem of paradise - This place is totally paradise as per name. The location, hospitality of staff who can not do enough for you is amazing. This made the holiday special and truely memorable . Will highly recommend to couples who want a fantastic ambience and recharge their batteries in a romantic setup. We will DEFINATELY be back.....Thank you
Verified traveler (10/5): Perfect oasis - Apparently around for 16 years and prefected as a lovely Oasis right on the water, minutes from a few great local restaurants.

Photos