Hotel Chaco
Location: 2000 Bellamah Avenue Northwest, Albuquerque, us
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxury Oasis in Albuquerque
Outdoor Pool and Fitness Center: Enjoy a refreshing dip in the outdoor swimming pool or break a sweat at the fitness center during your stay at Hotel Chaco.
Dining and Entertainment: Indulge in delicious meals at the on-site restaurant, sip on cocktails at the in-house bar, and explore the vibrant nightlife with the Kimo Theater just 3.2 km away.
Convenience and Comfort: Benefit from amenities such as free WiFi, room service, and a 24-hour front desk, ensuring a seamless stay at Hotel Chaco.
Experience luxury and convenience at Hotel Chaco. Book now for an unforgettable stay in Albuquerque!
Important Information
Policies
Check-in: 04:00 PM - 12:30 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Concierge service
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Charcoal grill
Rooms Available
-
Queen Room with Two Queen Beds - Disability Access
This quadruple room has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Bottle of water
-
Deluxe King Room
This double room features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Bottle of water
-
Junior Suite
This suite features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Bottle of water
-
King Room with Balcony
This double room features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Bottle of water
-
Deluxe Double Room
This double room has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Bottle of water
-
Classic Room, 2 Queen Beds, Balcony
2 Queen Beds
400-sq-foot room, balcony with city views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
-
Room, 1 King Bed, Accessible, Balcony
1 King Bed
400-sq-foot room, balcony with city views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
-
Junior Room, 1 King Bed, Fireplace (Balcony)
1 King Bed
731-sq-foot room, balcony with city views
Relax - Fireplace
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Fireplace
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
-
Deluxe Room, 1 King Bed, Fireplace
1 King Bed
510-sq-foot room with city views
Relax - Fireplace
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Fireplace
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
-
Classic Room, 1 King Bed, Accessible
1 King Bed
400-sq-foot room with city views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
-
Deluxe Room, 1 King Bed, Balcony
1 King Bed
570-sq-foot room, balcony with city views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
-
Deluxe Room, 1 King Bed
1 King Bed
510-sq-foot room with city views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
-
Room, 2 Queen Beds, Accessible, Balcony
2 Queen Beds
400-sq-foot room, balcony with city views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
-
Classic Room, 1 King Bed, Balcony
1 King Bed
400-sq-foot room, balcony with city views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
-
Classic Room, 1 King Bed
1 King Bed
400-sq-foot room with city views
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Rainfall showerhead
- Bedsheets provided
-
King Room - Disability Access
This double room features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Bottle of water
-
Standard King Room
This double room has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Bottle of water
-
Quadruple Room with Balcony
This quadruple room features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Bottle of water
-
Deluxe King Room
This quadruple room has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Bottle of water
-
Double Room - Disability Access
This double room has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Bottle of water
Guest Reviews
- Richard (9/5): Luxurious, peaceful and pricey - Beautiful property, luxurious and unique in many ways. Room had view over dumpster.
- Mike (9/5): we only stayed the night on a road trip, but i would stay there anytime im in Albuquerque. -
- Thomas (9/5): -
- MICHAEL (7/5): Nice hotel but renovations at the time of our stay caused early morning noisy disturbances - Great location and nice decor Our rooms on the ground level were very noisy early in the morning from kitchen staff and from construction workers (hotel renovations were on-going).
- George (10/5): -
- Jon (8/5): -
- Coco (8/5): - Self contained property, helpful 24hr staff Pool and party terrace affect the entire property
- MoniaSzy (10/5): Wow - I was shocked. We all know the standard of hotels in the US. Europeans have to look for a minimum of 8/10 for a hotel to meet minimum expectations. This hotel is brand new, very nice, elegant, and the rooms are huge and modern. I didn't expect that.
- Laurel (9/5): -
- Allen (10/5): just what i needed! - relaxing, quiet, rejuvenating beautiful view from level5
- mark (8/5): - Beautifully New Mexican styled hotel with lovely rooms and fantastic staff especially the two young guys who checked us in and took care of us- a great double act! N/A
- Karen (8/5): Great hotel in a great location - The location, the staff That they didn’t have breakfast
- Kurt (9/5): Excellent hotel for the price point - Great location near old town and sawmill market with an elegant rooftop bar and restaurant. The pool area was spacious and the gym was well appointed. My only negatives were the spa was closed on Monday when I was there and they also discontinued their streaming subscription leaving only the standard cable channels.
- Donna (10/5): -
- Shaun (9/5): -
- Dakota (9/5): -
- Douglas (10/5): -
- Clytha (10/5): Our stay was phenomenal! Not anticipating having to extend our stay price didn’t allow us to stay. - We did not eat breakfast at the hotel. It was offered during the week only through room service. Having water available and valet parking were wonderful amenities. Staff were incomparable! To describe them as attentive, friendly, accommodating, and professional isn’t enough. We loved everything. Having a simple complementary breakfast would have been a plus.
- Cynthia (9/5): My choice for stays in Albuquerque - Great location, attentive staff, restaurant better than average, rooftop deck with wonderful views of Albuquerque and Sandias. Grounds are tranquil and landscaped appropriate to climate. Rooms comfortable and quiet. Art work throughout the hotel is original and of quality. I stay at this hotel every time I visit Albuquerque . Usually there is nothing to critique. Do wish breakfast was available every day.
- billy (10/5): Just love the place and the location - Everything was what I expected Nothing
- Karen (9/5): - The location
- David (10/5): -
- Sarah (10/5): A gem. - Everything! Decor, spacious room, friendly staff. Exceptional food.
- Kristin (10/5): -
- Abby (9/5): -
- Elizabeth (10/5): -
- Anne (10/5): -
- Rika (9/5): 洗練された特別な旅行 - ロケーションがよく、とても雰囲気が素敵でした。 ルームサービスを頼もうと思ったけれど、メニューがないし、電話をつながらなかった。
- Juvenal (9/5): -
- billy (10/5): I liked everything about the hotel - It was great Nothing
- Kristin (10/5): Amazing - wish we stayed longer! - Room was spacious with a very comfortable bed. We used the onsite spa & the massages were top notch. Valet service was quick with very friendly staff.
- James (9/5): Fancy - Clean, modern, luxurious No breakfast
- Connerly (10/5): -
- Lucas (10/5): -
- Megan (10/5): -
- Leslie (10/5): We were on a road trip and we made this our 1st and last stop - The serene atmosphere, the welcoming and helpful staff. Our room was beautiful, the linens were incredibly comfortable. The hygiene products seemed to be professional quality. I loved the granola was delicious. Everything was actually pretty perfect. Thank you. Absolutely nothing
- Andrea (8/5): -
- Rickey (10/5): -
- Jonathan Rossman (9/5): - Beautiful hotel with great facilities. Spacious room with very comfortable bed We found a number of hairs in the bathroom. The shower has a partially obscured glass wall that opens into the room, which was a bit strange.
- Joslyn (10/5): - Highly recommended
- Michael (10/5): A beautiful getaway, best in Albuquerque - Beautiful I like it all
- Xingyue (10/5): - We loved everything! From staff to facility. Everything is fantastic. The best hotel of the entire trip! We even stayed there twice. Nothing
- Rolen (8/5): -
- Angela (10/5): -
- lisa (8/5): -
- Anatolii (10/5): -
- Spencer (10/5): -
- Billy (10/5): -
- Vitaly (10/5): -
- Adele (10/5): - Excellent modern hotel with great upstairs restaurant and bar!
- Vera (10/5): Wonderful comfortable stay - Great hotel, great location and staff was excellent. Room service was awesome.
- angelica (9/5): -
- Frances (9/5): We’ve stayed here at least 4 times now and we love it. - Decor Need two robes in the room
- Martin (9/5): -
- Douglas (10/5): -
- Lisa (10/5): Great stay - Great experience at this beautiful hotel. Impeccable service, beautiful rooms and conveniently in walking distance to Old Town. Special shout out to valet Michael who went above and beyond making sure all our needs were met. We’ll definitely be back.
- Gary (6/5): - Yes
- Cara (8/5): - Very nice hotel with large rooms and nice bathrooms. Walkable to old town
- Robin L (10/5): - Beautiful view from the rooftop. Beautifully decorated room and clean. Staff were very helpful and informative. I would stay there again.
- Joshua (10/5): -
- David (10/5): - Room was unique, cozy, immaculately clean and well kept!
- Ted (10/5): - Hotel Chaco is a very nice hotel with southwest motif near old town. The roof-top restaurant is very good as well. The folks at the reception were very friendly.
- Alice T (10/5): - Was a great place to stay will definietly stay again
- Maria (10/5): - YOUR PRICE. We wouldn't of been able to enjoy our stay at such a wonderful hotel without it! The doormen weren't very friendly or opened the door upon our arrival or during our stay. EXCEPT one evening, one doorman (no badge with name & without earring in his nose) said hello & opened the door for us which was the only time during our stay.
- matthew (10/5): - Stayed 3 nights for balloon festival. Everyone was extremely helpful. Would stay again without hesitation.
- Rebecca (10/5): - Property needs details attended to. Stains on drapes, mold in shower, stains on furniture couch so soft we couldn’t sit on it.
- MCCARTNEY (10/5): Nice place to stay for the Balloon Fiesta - Very welcoming staff Price
- Sara (10/5): - Hotel was absolutely beautiful throughout. The most comfortable bed in any hotel we have ever stayed at.
- Kimberly (10/5): - Extremely nice hotel, greeted by valet and all staff. had help with bags, room super fancy. would stay again
- Smita (8/5): -
- Marha (4/5): - Due to construction on the street, the main entrance was literally impossible to find at night. The detour signs made no sense and when I finally found the hotel I parked in a parking lot behind it and came in the back door. The front desk clerks were not very sympathetic and said there was nothing they could do. An email to guests checking in would have helped. For the room rate this hotel charges, I was not all that impressed.
- Nicole (10/5): - Lovely large hotel rooms with great amenities
- Lutz (8/5): Okay, gern wieder aber mit anderen Vorstellungen. - Das war alles echt top, super neu, aber das Personal war unfähig. Die Leute an der Rezeption waren total überfordert und hatten es nicht im Griff.
- Heather (10/5): - A beautiful serene atmosphere. Very nice place.
- Nana (9/5): Great place to stay in Albuquerque. Walkable to restaurants & across the street from Sawmill Market - The pool was lovely. The room and bathroom were enormous! The gym is one of the best hotel gyms I have experienced. The barista was 45 minutes late to her post and she acted as if she hated waiting on the guests. However, the other staff members were very friendly. The coffee in the room was very bad and weak.
- Constantine (10/5): Best place in Alb - Everything was wonderful.
- Natalie (10/5): - This is one of my all time favorite hotels, maybe my absolute favorite. The room is a nice large size and attractive, the TV is big and nicely angled towards the wall from top to bottom, the bathroom is perfect and beautiful, the room's balcony is nice, the lobby is beautiful as is the garden outside, there is beautiful living room seating in the lobby area, the fitness center is gorgeous with nice light and windows, a lot of conveniences are pretty close by - a post office, a gas station, a Starbucks, a tasty burger place, a ramp to Interstate 40, all the Old Town eating and shopping, and the Sawmill food court is just across the street for easy access of large variety, though the portions tend to be large. The museums and convention center are all short drives away. Parking was plentiful and easy. The staff were extremely pleasant and helpful. It was a real pleasure spending a week at the Hotel Chaco. I would readily return to do it again.
- Eileen (8/5): Mostly good, unfortunately there is room for improvement. - The hotel was beautiful and the staff were incredibly friendly. The views from the Roof Top were amazing as was the food. The room was nicely decorated and clean. The location was very convenient to Old Town. At check in we inquired about a taxi to the airport. The clerk said they would check on it and let us know. They took my cell number to get back to me. We never heard anything again about the taxi so we just took our time to research it and arranged our own taxi. The biggest issue was on Sunday, two hotel guests took over the hotel pool to host a party. The let in 20-30 people who were not guests at the hotel. This ruined my ability to relax at the pool. I left and reported it to a staff member since the pool attendant was not at the pool.
- Edward (10/5): Excellent hotel accessible to Old Town Albuquerque. - Everything N/A
- Billy (10/5): -
- Michael (4/5): Not Optimal - When we arrived at 5 pm, the front desk said our room was ready but needed a manager to “Sign off” on the room cleaning. Check in starts at 4 pm. Then the room key did not work the elevator or room. On our 3rd day, by 6pm the room had not yet been cleaned. We called the front desk again at 8:30 pm as it still was not done. We needed a light cleaning and some fresh towels. We left the room and it was done by 9:30pm. The shower head had so much calcium build up that it was barely shooting out water. The view of the pool was nice and the pool was a nice environment. It was not heated it seems. 70 degree water isn’t ideal I feel but that is just me.
- Pamela (10/5): Gorgeous hotel- lovely staff - Beautiful hotel - well appointed room. Very easy walk to old town and the Sawmill is across the street. Would have ordered room service if they had menus in the room.
- Curtis (10/5): When in ABQ we will stay here - Beautiful, modern, great location (despite some adjacent roadwork) with friendly and helpful staff. Got to be the best stay in Albuquerque
- Verified traveler (10/5): Great stay at Chacos Hotel - Beautiful hotel, clean rooms, comfortable bed, and polite courteous staff! Marketplace across the street with variety of restaurants. Highly recommend!
- Anderson (10/5): - The service and the rooms are 5 Star level. Nothing
- Heather (10/5): - Property, hotel and staff were great. The road was under construction so it made parking hard. There is a great dining hall across the street. It’s close to shopping.
- Marc (9/5): -
- Shawn (10/5): Wonderful through and through! - Beautiful and clean Parking was weird since the main road is under construction-but that is temp
- Lilly (8/5): - Beautiful property but rooms and the area very noisy. Coffee in rooms could be better. Overall, the nicest downtown property in Albuquerque. Loved the art!
- Cynthia (8/5): - We enjoyed our night at the hotel and our room was lovely and quiet facing the courtyard. Street construction was underway on the front side of property so we were glad we didn't hear that. Enjoyed trying several of the restaurants across the street at the food hall adjacent to the hotel.
- daverille (8/5): -
- Yesenia (10/5): -
- Kimberly (10/5): Our new go-to stop on future roadtrips! - Beautiful courtyard, great rooftop bar & restaurant. Perfect for an overnight stop on a road trip. We weren’t looking for a place with shopping or places to walk to so it served our needs well. There is a fun place right across the street called the SawMill to eat/drink too.
- Verified traveler (10/5): Lov - Love the Hotel Chaco. It’s beautiful, good location, nice rooms.
- Alfredo (10/5): -
- Douglas (10/5): -
- Susan (10/5): wonderful - loved the pool nothing
- John (9/5): -
- Ashley (8/5): -
- FREDDIE (2/5): - My girl wanted to leave after a long time after we ordered. Seemed the server forgot us we both had one beverage. I told the supervisor we were leaving and provided him our room number. Then was suprised that same supervisor ran to the elevator stopped us from going to our room. Called security. We were never served our food this was all over 2 beverages, that i thought would have been billed to my room. The staff apologized but this one employee ruined my stay. $485 dollar room and a scene was made over a dr pepper and a modelo....i think that supervisor didn't believe i was a guest. A real bigot.
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