Kigaliview Hotel & Apartaments
Location: KN 154 Street, biriyogo, Kigali, KIGALI, 5361, Kigali, RW
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Amenities
Enjoy the outdoor pool and fitness center during your stay for some relaxation and exercise.
Dining and Drinks
Indulge in delicious meals at the restaurant and make use of room service. Unwind with a drink at the bar or poolside bar.
Complimentary Services
Benefit from complimentary wired and wireless internet, continental breakfast, and valet parking.
Contact us today to book your stay at Kigaliview Hotel & Apartments for a memorable experience in Kigali!
Important Information
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- At check-in, guests must provide a record of full COVID-19 vaccination.
- Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.
Policies
Check-in: 11:00 AM - 12:00 AM
Check-out: 10:00 AM
Instructions: Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Continental breakfast
- Designated smoking area
- Concierge service
- Picnic area
- Elevator
- Fitness facilities
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Free newspapers in lobby
- Express check-in
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- Snack bar/deli
- Free self parking
- Free valet parking
- Rooftop terrace
- Free continental breakfast
- Banquet hall
- Wheelchair-accessible van parking
Rooms Available
-
Classic Double Room, 1 Bedroom, Accessible, Pool View
1 King Bed
97-sq-foot soundproofed room, balcony/patio with pool views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Free newspaper, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free WiFi
- Balcony or patio
- Separate bedroom
- Mobile key entry
-
Twin Room, 2 Twin Beds, Non Smoking
2 Twin Beds
97-sq-foot soundproofed room, balcony/patio with mountain views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Free newspaper, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free WiFi
- Balcony or patio
- Separate bedroom
- Mobile key entry
-
Apartment, Non Smoking, Mountain View
2 Double Beds
205-sq-foot soundproofed room, balcony/patio with mountain views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Free newspaper, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free WiFi
- Balcony or patio
- Separate bedroom
- Mobile key entry
-
Standard Single Room, 1 Bedroom, Non Smoking
1 Queen Bed
97-sq-foot soundproofed room, balcony/patio with mountain views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Free newspaper, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Raised toilet seat
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free WiFi
- Balcony or patio
- Separate bedroom
- Mobile key entry
Guest Reviews
- abdullahi (10/5): Nothing else - Good service No gym
- Aletta (10/5): -
- Admire (2/5): - When i arrived they were fully booked and pretended to have not received my booking
- Davinia (6/5): For an express night - The views The toilet light was not working properly, the toilet roll was broken, and in the hall they had music playing quite loud until late
- Jonathon (7/5): Good -
- Nina (9/5): Superb -
- Antonia (3/5): Unwelcoming, unsettling and a completely different experience to other hospitality in Rwanda - There was a pool It was not very welcoming, there was a leak in my bathroom, staff generally (although not all) were indifferent to the fact you were a guest, room was not what I booked and when I went to settle my bill they put 100USD through the card by mistake instead of about 18USD and wouldn’t put it back on the card instead giving me cash in dollars which I didn’t need and had to change back on my return home.
- Meenakshi (1/5): Please do not go with this hotel - I had an extremely negative experience with Kigali View Hotel that I feel compelled to share. My stay at this establishment was nothing short of a disaster. First and foremost, they charged us an exorbitant amount for our stay, far beyond what was reasonable for the services provided. To make matters worse, they failed to deliver on any of the services we expected, leaving us feeling cheated and taken advantage of. What's most concerning is the complete lack of communication and accountability from the hotel. They ignored our attempts to contact them, not responding to our calls or emails. We've been chasing them for the past two months in the hope of finding a resolution, but our efforts have been in vain. In our desperation for a solution, we even raised the issue with the Rwanda Board. Despite these efforts, there has been no resolution in sight. I implore anyone considering a stay at Kigali View Hotel to think twice. This establishment not only charges exorbitant rates for subpar service but also demonstrates a complete lack of responsibility and professionalism in addressing customer concerns. Please do yourself a favor and avoid this hotel at all costs.
- Magdalena (10/5): Exceptional -
- Thomas (6/5): A good stay near Nyambirando Women Center and the only pedestrian zone with many restaurants -
- Shabeer (2/5): Very poor - The breakfast is good The staff behaviour is worst & rude
- Kilelu (2/5): Very poor -
- James (6/5): Mmmm - Friendly staff No a/c. Unmodernised bathrooms. Needs upgrading. No bedside lamps for reading in bed.
- Charles (4/5): disappointed but people trying always to the best of poor conditions - Nice people, always helpful Poor breakfast, no water and hot water sometimes, internet sometimes not working
- Loko (8/5): Very good -
- Stephen (7/5): Good -
- Ann (6/5): - Staff was very helpful. Food was good.
- David (6/5): great location, nice staff, safe and secure - excellent location, attentive staff, safe and secure, nice pool, pleasant breakfast, free toothpaste poor wifi, bathroom layout, dated decor, city view blocked by plants and trees, tv in room tiny with bad reception,
- harry (6/5): - Beautiful swimming pool, good staff. The room we stayed in needs to be fixed, none of the window locks worked which made us feel unsafe as the windows were accessible from the outside. The hotel is adding an addition which created a lot of construction noise. This should have been disclosed to us and at least give a "under construction discount".
- Haider-ke (6/5): it was above average but need improvements - location is nice, has a great city view and awesome swimming pool, food quality of room service was surprisingly exceptional. very peaceful and quiet embiance the breakfast is not free, If you want to drink water during your breakfast you have to pay for it, however Juice and Hot Beverages are free
- George (10/5): looking good and clean, nice stuff - everthing nothing at all
- Olaoluwa (8/5): Very good -
- Michelle (10/5): - Clean and comfortable rooms with nice bathrooms. Good dining, lovely staff. Great outdoor space with a delightful swimming pool and outdoor dining areas. Reasonably central. Front desk staff was very helpful at finding good drivers and other transportation and accessing anything else we needed. Felt very safe and cared for as a Canadian visitor on first trip to East Africa.
- Arc (2/5): I saw bedbugs in room 212. - A bus was sent to pick me up at the Kigali International Airport for free. The driver was very helpful and friendly. I saw bedbugs on the bed of the first room I was given. Some of them had already feasted on my skin before I realised it. I smashed two of them on the bed before I rushed to the reception to demand a change of room. They had to change my room to bigger one that I had to pay more money. I spent only one night at the hotel because I got far less than the value of the money paid.
- Rojen (4/5): it was a good short stay - the property is just Ok we liked it but the apartment we paid for was already taken .
- Fadli (10/5): Exceptional -
- Verified traveler (8/5): - There should be wastebasket in the rooms. Flynet fixed on the window rim was preventing the windows to close.
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