Coco Unlimited
Location: Carretera Tulum Boca Paila at km 8, Tulum, QROO, 77780, Tulum, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services: Indulge in massages, body treatments, and facials at our full-service spa to rejuvenate your body and mind.
Recreational Activities: From swimming in the outdoor pool to exploring the area on rented bicycles, we offer a range of recreational amenities for a fun-filled stay.
Culinary Delights: Whether dining at the restaurant, enjoying room service, or unwinding at the bar/lounge, savor delicious meals and drinks throughout your stay.
Escape to Coco Unlimited for a perfect blend of relaxation and adventure, just steps away from Tulum Beach. Book now for an unforgettable experience!
Important Information
- Pool access available from 10:00 AM to 10:00 PM.
- Children may not be eligible for complimentary breakfast.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours.
Amenities & Facilities
- Free breakfast
- Full-service spa
- Free WiFi
- Terrace
- Garden
- Continental breakfast
- Concierge service
- Wheelchair accessible
- Picnic area
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Front desk (limited hours)
- Full-service spa
- Smoke-free property
- Ecotours nearby
- Tours/ticket assistance
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Free continental breakfast
- Eco-friendly cleaning products provided
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Garden View Room Pool Area
1 King Bed
Furnished balcony/patio with garden views
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, electrical adapters/chargers, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Furnished balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Soap
- Electrical adapters/chargers
- Eco-friendly cleaning products
-
Partial Ocean View Room Pool Area
1 King Bed
Furnished balcony/patio with partial ocean views
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, electrical adapters/chargers, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Furnished balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Soap
- Electrical adapters/chargers
- Eco-friendly cleaning products
-
Design Room, 1 King Bed, Partial Ocean View
1 King Bed
215-sq-foot individually decorated room, furnished balcony/patio with beach views
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, electrical adapters/chargers, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Furnished balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Soap
- Electrical adapters/chargers
- Eco-friendly cleaning products
-
Garden View Room
1 King Bed
215-sq-foot individually decorated room, furnished balcony/patio with garden views
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, electrical adapters/chargers, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Furnished balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Soap
- Electrical adapters/chargers
- Eco-friendly cleaning products
-
Honeymoon Double Room
1 King Bed
Furnished balcony/patio with sea views
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, electrical adapters/chargers, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Furnished balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Soap
- Electrical adapters/chargers
- Eco-friendly cleaning products
-
Partial Ocean View Suite 2nd Floor
1 King Bed
215-sq-foot individually decorated room, furnished balcony/patio with partial ocean views
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, electrical adapters/chargers, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Furnished balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Soap
- Electrical adapters/chargers
- Eco-friendly cleaning products
-
Master Suite Oceanfront Terrace /Jacuzzi
1 King Bed
430-sq-foot individually decorated room, furnished balcony/patio with sea views
Layout - Bedroom and living room
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, electrical adapters/chargers, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Furnished balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Soap
- Electrical adapters/chargers
- Eco-friendly cleaning products
-
Deluxe Suite, Oceanfront
1 King Bed
172-sq-foot individually decorated room, furnished balcony/patio with beach views
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, single sofa bed, and electrical adapters/chargers; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Furnished balcony or patio
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Soap
- Electrical adapters/chargers
- Eco-friendly cleaning products
-
Ocean view Room Beach zone
1 King Bed
172-sq-foot individually decorated room, furnished balcony/patio with beach and ocean views
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, electrical adapters/chargers, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Furnished balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Soap
- Electrical adapters/chargers
- Eco-friendly cleaning products
Guest Reviews
- Thanh (10/5): - The establishment maintains a high standard of cleanliness, and the staff consistently provides friendly and efficient service. The front desk personnel are proficient in English. Furthermore, the location offers convenient access to reputable beach clubs and dining establishments. The hotel also cultivates an excellent romantic ambiance, ideal for couples. We anticipate a return visit.
- Carlos (6/5): - We had bad weather
- Daniel (8/5): - I really liked this hotel. Great value. It’s older but has a cute beach vibe to it. Most rooms have great views for this price point and the upgraded me for free which was a nice touch. The included breakfast was great and a nice touch. The only negatives were that the WiFi in my room was terrible and they should clean the beach of sargassum and plastics. There wasn’t much but enough to be ugly so it’s an easy job for them.
- Laura (10/5): - Fascinated by our stay here. Friendly and very helpful staff. Delicious breakfast options. Definitely recommend.
- Jenny Silvana (10/5): - The facility and room were very clean, the staff was very friendly and accommodating. Overall enjoyed my stay! Will certainty return.
- Kimberly Ann (10/5): - Staff was amazing. Food at the restaurant was delicious and fresh
- Guadalupe (10/5): - It was absolutely BEAUTIFUL there!! The staff very welcoming and friendly! The room was more than what expected, clean, quiet, and private! The beach was steps away and the weather was perfect! If there's anything, i advise to make transportation to and from airport ahead of time and inquire about the seaweed(?) on the beach. It was pretty heavy when i visited, so i didn't get in the water BUT did get in the pool. I look forward to coming back!!
- Ayushma (10/5): - The view from our room was beautiful to the beach front. The staffs were the best in Coco, they went above and beyond to help us. The receptionist was really helpful. I loved how flexible the staffs were and was really sad to leave. It was a great experience staying at Coco. Highly recommend.
- Yulia (10/5): - Amazing hotel right on the beach! So friendly and helpful staff.
- Daniel (10/5): - Friendly team, peaceful stay
- Jose luis (10/5): - Everything
- Carlos (10/5): - All great
- Natalie (10/5): - Everyone was amazing!!! From the front desk to the waiter. I was close to the restaurant area and sitting on the patio area. He asked me if I needed anything. I thought that was so cool since everyone at this hotel goes an extra mile.
- Susana (10/5): - Amazing nice unique place
- Shaylene Elizabeth Rose (8/5): - The all white and teal aesthetic was very nice, it was a quiet place in the midst of a very young and beach cluby type area.
- Jessica (10/5): - Great service !
- sara l (10/5): - Very nice stay
- Lorraine (10/5): - We loved our stay at Coco Unlimited. The place is beautiful and very relaxing, especially since we had the oceanfront room. The location is walkable to famous restaurants like Ilios, Vagalum, Casa Banana, etc. It’s also within walking distance of the Ven a Luz sculpture. The breakfast selection was good and the staff were awesome! Shoutout to Edith and Guillermo they were super accommodating and very helpful with our inquiries. If given the chance to go back to Tulum, we will definitely stay here again!
- Brycen (10/5): - The staff was very kind.
- violetta (10/5): - A Slice of Paradise in Tulum – Unforgettable Stay! Our stay at this hotel in Tulum was nothing short of magical. From the moment we arrived, we were welcomed with warm smiles, refreshing drinks, and a sense of calm that set the tone for the entire trip. The location is unbeatable—nestled between lush jungle and the turquoise waters of the Caribbean, it feels like a hidden oasis. Waking up each morning to the sound of waves and birdsong was pure serenity. The rooms were beautifully designed, blending modern luxury with natural elements. Everything was immaculate, with thoughtful touches like locally sourced bath products, cozy robes, and stunning views from the private terrace. What truly made the experience exceptional was the staff—attentive, genuine, and always ready to help with anything we needed, from dinner reservations to insider tips on hidden cenotes and beach spots. The on-site restaurant served some of the best food we had in Tulum—fresh, flavorful, and artfully presented. Whether it was breakfast by the beach or cocktails at sunset, every meal was a delight. We left feeling refreshed, inspired, and already dreaming of our return. If you’re looking for a place that combines luxury, authenticity, and a deep connection with nature, this hotel is it. Absolutely unforgettable.
- STEPHANIE (8/5): - The property was very quiet. The staff was personable, the included breakfast was a very nice touch.
- Orin (10/5): - The property was on the beach in a perfect location. My room was in great condition. Staff did an excellent job of preparing the room. The property was well maintained. had great food and drinks. I want to give mention to couple of staff Edith, at the front desk and David, in the restaurant. They were very helpful and professional Love the location and would definitely stay there if I come back to Tulum.
- MRUGESH BHADRESHBHAI (10/5): - It was a great place to stay with incredible hospitality by staff.
- Eylin Nataly Orellana (10/5): - We had a wonderful stay at this property! From the moment we arrived, the hotel staff were incredibly sweet and welcoming. We truly appreciated the room upgrade and the overall attentiveness during our visit. They made us feel right at home. One standout moment was when we ran into an issue with an ATV we had rented from a separate company up the road. Unfortunately, it broke down in the middle of Tulum center after just one ride, and the contact number we were given wasn’t working. In a bit of a panic, we called the hotel for help, and they went above and beyond. They actively helped us track down someone from the rental company to come assist us. It was such a relief and speaks volumes about how much they care about their guests, even beyond the hotel experience itself. Highly recommend this place — not just for the comfortable accommodations, but for the exceptional hospitality. We did come during seaweed season, but that didn’t stop us from have a pleasant stay here. We’ll definitely be back.
- Lorena (10/5): - Esta bonito, el personal muy amable y atento
- Sherry (8/5): - We enjoyed this quiet area. The staff was very helpful offering to carry luggage and getting cold water for the room. The beach sand is white and soft. There a lot of places to sit and relax on the beach. The air conditioning took a long time to cool down the room. We found that keeping the bathroom door closed helped a lot. For the shower, the water was either cold or colder. Apart from the hotel, I would suggest checking on the sargasso levels along the beach before booking. Unfortunately, we came during the height of one of the heaviest sargasso seasons. As a result, we could not get in the sea to swim. This affected all coastal areas, to a reflection on the hotel.
- Wendy (10/5): - I have nothing but wonderful things to say about
- Regla (10/5): - Good service
- Anjela (10/5): - Such a cozy hotel. 😊
- Genesis (10/5): - Loved that breakfast was included. The options for breakfast were great. We really enjoyed laying out on the beach and ordered food and drinks which were great!!!
- Rafael (8/5): - It was unique with a carribean vibe and very relax with lots of tree's and palms tree's.
- Ricky (4/5): - Smell the sewers once we get to the area. The free breakfast has limited options, and you can order 1 meal per person. We book the front beach honeymoon suite but the air-con is not cold just like a fan. We downgraded our room but the same thing AC not working at least there is a ceiling fan.
- Steve (10/5): - We love staying at this hotel !
- cindy (10/5): - very good
- angelique (6/5): - Honest Review from Canadian Travelers – A Mixed Stay at Coco Unlimited We stayed at Coco Unlimited for a week and had a mixed experience. Positives: The room was very clean and housekeeping did a great job. Fresh towels were available upon request, and we appreciated the overall cleanliness. Service manager Allen was kind and helpful. The location is beachfront and close to popular spots, which initially drew us in. Negatives: Breakfast was only good 2 out of 6 mornings. Our last meal was undercooked, and after a prior bad experience with the same server, we opted to leave the food and eat elsewhere. Food overall was disappointing—what should’ve felt like resort dining was more comparable to a mall food court. For example, two micheladas, taquitos, and bland grilled shrimp cost $140 CAD—poor value. The beach was unusable due to heavy seaweed, a major letdown since beachfront access was a key reason for booking. The pool is small and often loud with kids, making it hard to relax. Wi-Fi was down an entire day, forcing us to go elsewhere to work and check into our flight. We were told this was due to the hotel being a “medium-sized business”—yet the beach bar next door had working Wi-Fi. Overall, while we appreciated the clean room and a few kind staff members, Coco Unlimited didn’t deliver the value or experience we expected for the price. It may be fine for a short overnight, but we wouldn’t return for a full vacation. For a true resort experience, look elsewhere
- Margareth (2/5): - It is a very small hotel. The seaweed was so bad that we were unable to get in the beach. I do not understand for how expensive it is to stay in Tulum you would think they would have someone clean the beach! The food was just ok and very expensive. There was nothing to do. We couldn’t imagine spending the rest of our vacation there so we left. The hotel refused to reimbursed us anything for the days that we didn’t stay. When the guy took our luggage to put in the taxi. He forgot to put our book bag in, we to pay 80 in taxi fees to go back to retrieve the bag. I would not recommend staying there was very disappointed with the good reviews the hotel had.
- Ale (10/5): - Really nice staff!!! Love it
- Adel (10/5): - Coco Unlimited was incredible in terms of location , value for money and staff. Everyone was friendly the food was really good and the atmosphere allowed for relaxation and enough activities to keep the place interesting!
- Princess Mariel (10/5): - Great staff!
- Tonya (4/5): - Property is pretty old, pool lounge area - rooms were clean and functional. All staff was really wonderful - kind helpful
- Travis (8/5): - I was pretty good. Good breakfast. If they can make some entertainments it will be awesome. There is a good restaurant near by with a good senote where you can swim as long as you want. A lot of seaweeds in the ocean in June.
- Marcelo (10/5): - Coco Unlimited was nice, the staff very friendly and the price was better than other hotels in the area.
- Waylan (8/5): - Enjoyed Coco Unlimited very much. The hotel staff was very welcoming and helpful. Hotel was clean and exceeded my expectations.
- YELAINE (10/5): - The room was amazing!
- LINA (10/5): - Beautiful place, very romantic, good for relaxation. Breakfast is a plus and it was delicious. The pool and the beach club also very nice with lots of beach chairs. Highly recommended, specially for couples. The only thing we could not enjoy was the beach with red flag and too much sewed.
- Manuel (10/5): - A Hidden Gem by the Beach! I was initially skeptical because the price seemed too good to be true—but I was pleasantly surprised! Coco Unlimited is a fantastic boutique hotel that exceeded all my expectations. The staff is incredibly friendly, the hotel is spotless, and the vibe is perfect for relaxing. The food was delicious, and a major bonus was breakfast being served until 12pm—perfect if you like to sleep in. You’re just steps from the beach, making it the ideal spot to unwind. I definitely recommend this hotel if you’re looking for comfort, great service, and a prime beachside location!
- Yanet (10/5): - Such a tranquil place. The property is clean and beautifully maintained. Perfect if you want to get away for a few days and rest.
- KARINA (10/5): - Nice hotel, staff and location!
- Farah-Diane (6/5): - Very nice property. Limited dining. The places around are expensive.
- Mark (10/5): - An absolutely beautiful property for the price. We stayed in the Master Suite with the Jacuzzi and the room was incredible with the views.
- Karla (10/5): - All of the staff were friendly, very knowledgeable of area and tours, responsive exceptional
- Mads (10/5): Great hotel in a quieter part of Tulum! - Great hotel in a quieter part of Tulum! Welcoming staff who were helpful throughout our stay. Clean room, lovely restaurant and beach bar. Highly recommend for a more relaxed experience in Tulum.
- Fiona (8/5): - Great beach front location, lovely breakfast and the ocean beach front rooms are right on the beach which was amazing. Drinks are expensive and service is poor.
- Alina (10/5): - Great location and property
- Rachel (8/5): - Really enjoyed staying here. Great staff, great location, price and cleanliness.
- Rolando (6/5): - I like the room style I didnt like the sarcasm I y wasn’t clean
- Veranika (10/5): - Super laid back, quiet and beyond friendly staff - Chris, David. Gerardo , Ramon, Lisette and Salome to name a few , small but mighty team ! Love the chat on What’s app - great feature . Would definitely come back .
- Kashif (10/5): - Great secluded place, and easy walk to nearby places
- Natalia (10/5): A Slice of Paradise at Coco Unlimited - From the moment we arrived at Coco Unlimited, we knew we were in for something special. Nestled right on Tulum’s stunning beach, this boutique hotel strikes the perfect balance between rustic charm and understated luxury. The atmosphere is dreamy, laid-back, and effortlessly cool — exactly what we were hoping for. Our room was spacious, thoughtfully designed, and just steps away from the ocean. Waking up to the sound of the waves and sipping coffee on our private balcony was pure magic. The staff deserve a huge shoutout — warm, welcoming, and always going the extra mile. Whether it was organizing bikes, dinner reservations, or just making sure we had everything we needed, they made us feel like VIPs every day. The on-site restaurant and bar were also excellent. We enjoyed fresh, flavorful dishes (especially the ceviche!) and some of the best margaritas in Tulum, all with our toes in the sand. Location-wise, you’re in the heart of the hotel zone, surrounded by great beach clubs, restaurants, and boutiques — but Coco still feels like a tranquil escape. If you’re looking for a relaxing, beautiful, and truly authentic Tulum experience, Coco Unlimited is it. We’re already dreaming about our next trip back. Gracias, Coco Unlimited — hasta pronto!
- Martin (10/5): - I can't stress enough how much we appreciated our stay at Coco Unlimited. It's beautiful, clean and comfortable. The staff is truly amazing. And most of all it's perfectly located and very quiet compared to a lot of other similar beach hotels in the area where there's always terrible loud music and an endless parade of douchebags and instagram addicts. If I ever go back to Tulum I will definitely stay there again.
- Viviana (10/5): - Location is great walking distance to Ven a la luz sculpture. Perfect beach front property, depending on tide conditions of course. Loved having room pool front, I will say given that the pool was open until 10pm I don’t quite understand why they started the cleaning at 9pm just when I was planning to go in which impeded us from using it and we were there only one night which kind of sucked, especially with ocean conditions and high winds. Very cute boutique hotel, well worth the price I might add. But it’s definitely a you get what you paid for scenario in Tulum with its prime location.
- Molly (10/5): - Tulum is expensive and Coco Unlimited provides a reasonably priced option (including breakfast) in an unbeatable location and the best service I’ve had. At the beginning of the trip, we started communicating with the front desk on What’s App and they were so helpful throughout our time in Tulum. They made us reservations, hooked us up with discounts at local establishments, were very responsive on What’s App as our needs changed, and generally made us feel safe and comfortable on a trip curated to our liking. I can’t eat gluten and my travel partner is a vegetarian. Not only were they accommodating at Coco Unlimited, but they always notified the places we were going about our food restrictions. I will genuinely miss Leslie. I trusted her so unconditionally I got a tattoo from a local artist she recommended. This is not the fanciest hotel but it is clean and beautiful and completely in the Tulum vibe. People who complain about it should pay more and stay in a bougie hotel.
- Veronica (10/5): - It was clean, staff was nice. The parking area is very small, check your vehicle for any damages before leaving.
- Alberto (6/5): Needs a little TLC - Started a little confusing due to misinformation on payment by Hotels.com but it was handled properly The hotels needs lots of maintenance and rooms need better cleaning. We had a night where bugs were all over the room and had to kill one by one! Overall is good close to shops and restaurants but needs some TLC and fix the sewage smell coming from drains
- maria P (10/5): - Excellent hotel
- Ognjen (10/5): - Hotel is very nice and clean. Stuff is very nice, they waited for us to arrive despite we arrived after 11pm.Comunication with them, from the reservation to the end, was excellent. You have several options for breakfast which was included in price. Water is not potable, they provide potable water in the pitcher (I think this is the issue for all the hotels in area). Room is equipped with AC and the bluetooth loudspeaker, no TV. Generally, our experience was very good, would recommend this hotel
- Scott (10/5): - Second time there. Will stay again next year.
- Igor (10/5): - My mind was blown away
- Joseph (6/5): - I’d like to give a higher review because all of the staff were awesome. Really friendly and helpful and very responsive. The hotel is in need of a “refresher”. Also the beach doesn’t have enough umbrellas and comfortable beds. There were only 2 “tiki” huts with comfortable chairs. The other coverings were over round beds so not as comfortable when lounging with 2 people. The other recommendation that I’d like to make is having some small rugs or bath mats next to the bed. The floors are concrete so it’s nice to be able to wipe your feet before you get into the bed. The balcony was quite lovely. You can have breakfast delivered to your room if you like. Lots of delicious drinks and I loved the fresh fruit bowl for breakfast.
- Juan Antonio (8/5): - Overall I liked it, the only thing is that food took a decade to be ready!
- Amber (10/5): - Excellent amenities! Loved my partial ocean view as always. It was right on the beach behind the cabanas. The property has changed in the last 3yrs. No more bar service on the beach. The restaurants food changed. Decent but not as good as it used to be or for what you pay. Although the breakfastis still really good! Used to be more regulated to the public and i saw so many people just walk up and use the beach loungers. A long walk to any shopping or restaurants. Scooter highly recommended. Amazing beds and comfortable linens!
- Kelly (8/5): - Lovely looking property which when booking was really quite affordable in comparison to other similar property on tulum beach front. Good location with most areas on beach zone walkable. Staff friendly. Breakfast good with lots of choice. Huge bedroom with very comfy beds. Bathrooms could do with an update and for the quality of accomodation more widely could do with a revamp.
- Cary (10/5): - Great location. Our room was right on the beach with a wonderful view. The staff was welcoming and kind. The food was great and the hotel is located in a quiet part of town and you can easily walk or ride a bike to other areas along the beach.
- Karen (10/5): - This is one of the best hotels I have ever stayed at. I had the room with a partial sea view but it was an incredible view and I loved the balcony with the hammocks. The room was clean and bed comfortable, the shower was also great! The breakfast was delicious with good options, the beach was great with comfy sun beds and towels provided. The hotel also hired a bike for me to cycle to the Tulum ruins and recommended some delicious restaurants. I will recommend this hotel to everyone!
- Michele (10/5): - Such a great place! It's situated right on the beach; only a 2-minute stroll away. The front desk/reception staff is fantastic. Always willing and able to help and answer any questions you may have. The rooms are basic, but all have a nice sized balcony/patio where you can sit and relax. They have a restaurant on site where I had breakfast 2 times while I was there. It's right at the water's edge. They have very good dishes/options and it is open from 7:30 to 10:00 PM every day. They have a nice outside swimming "pool" (I hesitate to call it just a basic pool; it's so natural looking) as well, with a little waterfall at one end. I wish I could've stayed longer! Next time and SOON!
- Cynthia (8/5): - I've stayed here 3 times over the past two years because the grounds are lovely with great rooms and great views and a well kept beach. The only problem is the service. It's ranged from truly awful to disappointing. The front desk folks can be rude and snippy and the wait service at the restaurant and bar can't even pretend to care. Once I had to pay for coffee during the "free breakfast" just because I wanted milk in it. The security guys are sweet, but literally everyone else acts like you're a burden which is a weird attitude for a hospitality/service based business. If you can look past that, then go for it.
- Jenny (10/5): - The room was elegant and the beach beautiful. It's a smaller hotel that no larger hotels on either side, so it was quieter. I liked that there was a patio/balcony for sitting outside your room with a ladder on which to hang wet clothing. The food at the restaurant was very good and all staff -- restaurant, housekeeping, front desk, groundkeepers -- were very friendly and welcoming. It was a very relaxing and enjoyable stay and I strongly recommend this hotel.
- Michael (10/5): - Loved the place. Definitely quaint boutique hotel.
- Sarah (10/5): - Amazing staff, great rooms, great location. I would definitely go back.
- Paul (10/5): Beautiful - We had a wonderful week staying at this lovely well located hotel. Very comfortable room, extremely friendly staff. So peaceful. There is music on the beach and pool area but it’s very chilled and unobtrusive unlike many other places along this stretch where they have the music pumping all day, so if you’re looking for a relaxing break , this is perfect.
- Verified traveler (10/5): Great location on Tulum beach - Really enjoyed our stay, the hotel is right on a beautiful beach and the garden room we stayed in was overall comfortable and had all we needed. The beach club was so nice to relax at. You’re paying for the prime location. Would recommend to anyone wanting to stay in Tulum beach.
- Roger (8/5): - Beautiful beach. Could use some minor repairs. Breakfast included had very good options.
- John (10/5): Highly recommend! - Friendly, clean and beautiful!
- Michele (10/5): - We spent 4 nights at the Coco and it was wonderful. From the moment we arrived the staff and especially Leslie at the front desk were so welcoming. Breakfast was included and really great. The entire staff and experience was very relaxing. The hotel is getting a revamp our room was simple but clean and the bed was super comfortable. I would absolutely return to the Coco.
- Claudia (10/5): - Beautiful Beach front room
- Natalie (10/5): - Great property and value! Kind, attentive staff. Perfect location.
- Melissa (10/5): - Beautiful place and very nice staff
- Traci (10/5): - We really enjoy Coco Unlimited... it was our second time at the property and we will be back. It is conveniently located and close to everything but also a relaxing place with a chill vibe. A big highlight is the staff... everyone is wonderfully nice and kind.
- Dimitar (10/5): - I absolutely loved this place! The tropical vibe, lush greenery, and amazing beach—easily one of the best I’ve ever been to. The hotel has a little restaurant with really good food and great drinks, and the service was top-notch both there and throughout the hotel. Since it’s Tulum, prices are definitely on the higher side, but it’s totally worth it. The location is also perfect—just a 15-20 minute walk to hotspots like Taboo, Ilios, Tantra, and Rosanegra, but still super quiet and chill. Great value for the price. Would definitely recommend! Good WiFi too, even on the beach.
- Guy (10/5): - Coco Unlimited is a great experience for anyone who wants to stay in Tulum’s Hotel Zone. From the moment the door opened on our airport transfer, the vibes were embracing us and taking away the noise. - The staff at the front desk were amazing. Full of information and always helpful with a smile. - The resort is beautiful. The Coco vibes are everywhere. Soft “chill” music, the waterfall at the salt water pool, the wind in the trees, the beautiful gardens, and let’s not forget the white sand beach and turquoise blue water. - The restaurant is great. It’s hard to beat a breakfast (included with our stay) with the vibes, the surf, great friendly staff. We dined out most of the time but the night we did stay in for dinner, it was the same great experience. - The room was great. We stayed in one of the pool view rooms and had no complaints. The shower was awesome. The bathroom was clean and spacious. Air conditioning kept the room very comfortable. The one thing that we would’ve liked to have is a coffee maker in the room. Morning sunrises are so much better with coffee. Well done Coco Unlimited!! We’ll be back again.
- Vicky (10/5): - From checking in to checking out cant fault this hotel. Fantastic location, lovely rooms and friendly staff Special mention of Louise at reception who was great a helping with issues with my transfer from the airport. 5 star hotel and service
- Jade (10/5): Five Star Service - The service at this hotel was absolutely amazing! From check in to check out, they went out of their way to make our experience as perfect as it could be. The breakfast at the resturant is also incredibly delicious. The rooms are clean & updated. And the location is perfectly set in the center of the beach but not in the heart of the chaos that has taken over Tulum.
- Jacinta (10/5): - Absolutely heaven, rooms great, staff lovely, location on the beach with many restaurants & bars a short walk away. Highly recommend
- Edward (8/5): - Rustic white adobe style boutique hotel with minimalist chic touches. We enjoyed the partial side ocean view from our balcony. We also enjoyed the breakfast they offered every morning. The beach with the azure waters is gorgeous and swimmable when the current is not too strong. The property is ideally located within walking distance to restaurants and stores and a short taxi ride away from key sites. We would recommend this property to others.
- Rafael (10/5): - The best hotel
- Kelli (8/5): - I recently stayed at Coco in Tulum and had a mostly positive experience. The location is definitely a highlight—the beach is absolutely stunning, offering beautiful views and a relaxing atmosphere. The breakfast was also a pleasant surprise, with a good variety of fresh options to start the day. However, the rooms could use some updates. While they were comfortable enough (love the cold AC) a refresh would go a long way in enhancing the overall experience. On the plus side, there are ATV rentals nearby, which is a fun way to explore the area and adds a bit of adventure to your stay. Overall, despite the need for some room updates, the beautiful beach and convenient amenities make this a place I would definitely return to.
- Nichole (10/5): - Love, Love, Love Coco Unlimited — we had a wonderful vacation and the property is beautiful. The staff is awesome, attentive and they go above and beyond. We cannot wait to come back.
- Kunal (10/5): - Great clean affordable stay. Fresh breakfast options included. The staff was super friendly, especially Ivan. He was kind enough to suggest dining and club options for us every night
- Steve (10/5): - Great staff and good food !
- Denika (10/5): - Tulum is beautiful! The staff at Coco Unlimited were very friendly. Even the guests were friendly. The front desk staff were extremely helpful. The beach was so beautiful and everything I needed. Such a great vibe! I will be back.
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