Suzhou Marriott Hotel Taihu Lake

Name: Suzhou Marriott Hotel Taihu Lake
Address: No 6 Shuli Road, Suzhou, cn

Location: No 6 Shuli Road, Suzhou, cn

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation with Stunning Lake Views

Top-Notch Facilities for Relaxation and Leisure
The Suzhou Marriott Hotel Taihu Lake offers a range of facilities including a fitness center, garden, and bar. Guests can unwind in the children's playground, or seek assistance from the 24-hour front desk. The indoor and outdoor pools provide the perfect setting for a refreshing swim, while the business center caters to corporate needs.

Comfortable Rooms with Modern Amenities
Each room at the hotel is elegantly furnished with 2 queen beds, a seating area, and a breathtaking lake view. Guests can expect a restful stay with amenities such as a wardrobe, hot tub, TV, and free toiletries. The availability of free WiFi ensures connectivity throughout the property.

Delightful Dining Experience and Recreational Activities
Start your day with a sumptuous buffet breakfast at the in-house restaurant offering delectable Asian cuisine. For recreation, guests can explore the picturesque surroundings with complimentary bikes or enjoy cycling by Taihu Lake.

Ready to experience luxury by Taihu Lake? Book your stay at Suzhou Marriott Hotel Taihu Lake now!

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Swimming pool: Closed from Thu, Nov 6, 2025 until Sun, Jul 19, 2026 Swimming pool: Closed from Thu, Nov 6, 2025 until Sun, Jul 19, 2026

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Table tennis
Currency exchange
Karaoke
Non-smoking throughout
Private check-in/check-out
Concierge service
Grocery deliveries
Wheelchair accessible
Kid meals
Kids' outdoor play equipment
Heated pool
Fruits
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Key card access
Mobile app for room service
Aerobics
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Billiards or pool table
Free wired internet
Access to nearby indoor pool
Access to nearby outdoor pool
Golfing on site
Playground on site
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Clubhouse
Private picnics
Wine release events
Reception hall
Pool waterfall
Exercise/lap pool
Japanese garden
Swimming nearby
Bicycle-friendly property
Electric bicycle charging station
Bulk dispenser for toiletries
Pool toys
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Room, 1 King Bed

1 King Bed
452 sq feet

Internet - Free WiFi
Entertainment - 49-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Closed captioned TV
- Height-adjustable showerhead
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Magnifying mirror
Room, 1 King Bed, Mountain View

1 King Bed
452-sq-foot room with hill views

Internet - Free WiFi
Entertainment - 49-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Bathtub grab bar height (inches): 24, toilet grab bar height (inches): 43, shower grab bar height (inches): 43, wheelchair-accessible vanity height (inches): 39, grab bar near toilet, closed-captioned TV, low-height electrical outlets in bathroom, hand-held showerhead, wheelchair accessible, accessible bathtub, wheelchair-accessible bathroom vanity, and magnifying mirror
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Magnifying mirror
Room, 2 Double Beds, Mountain View

2 Double Beds
452-sq-foot room with hill views

Internet - Free WiFi
Entertainment - 49-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Closed captioned TV
- Height-adjustable showerhead
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Magnifying mirror
Suite with Lake View

Guests will have a special experience as this suite features a hot tub. The spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as lake views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Deluxe Lake View King Room

This room features a king bed, seating area and lake view. Smoking is not allowed in this room. Connecting rooms are not available for some rooms.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Deluxe Lake View Double Room

This room features 2 queen beds, seating area and lake view. Smoking is not allowed in this room. Connecting rooms are not available for some rooms.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Suite with Mountain View

This suite's special feature is the hot tub. This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Deluxe Hill View King Room

This room features a king bed, seating area and mountain view. Smoking is not allowed in this room. Connecting rooms are not available for some rooms.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Deluxe Hill View Double Room

This room features 2 queen beds, seating area and mountain view. Smoking is not allowed in this room. Connecting rooms are not available for some rooms.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
One-Bedroom Ambassador King Suite with Lake view

Guests will have a special experience as this suite provides a hot tub. Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as lake views.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Cleaning products
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
One-Bedroom Presidential Suite

This suite's standout feature is the hot tub. Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as lake views.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Cleaning products
- Coffee machine
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access

Guest Reviews

David (7/5): - They consistently ran out of food and alcohol at the lobby bar, the restaurants were closed half the time. The outdoor pool was empty even though it was warm weather
Susan (10/5): - It’s breathtaking lake view, the pictures on the website is not doing its justice. The pool indoor and outdoor both are great, the water play ground is lovely.
Tanmeng (8/5): - Best Hotel Room. Wonderful size with amazing view and comfortable window seats. I loved the large bath tub and the shower. This is a very chinese hotel, I only saw one foreigner. The pool is misleading in the photo and a bit strange. the Marriot shares the pool and the fitness room with the Renaissance hotel next door AND there is no Hot Tub. I actually choose this hotel because of the hot tub so I was disappointed. Further, the pool and fitness areas are in a separate building between the 2 hotels. You have to wade past reception and go outside to get to the pool area. Also I forgot that in China, in order to swim, you need to wear a swim hat and for men, you need to wear a chinese style bathing suit. Western style bathing suits are frowned upon because they look too much like shorts. The Marriot and the Renaissance hotels have prime location in the area and is convinent to see all the local sites. Only 1 of the 3 restaurants for dinner was open and we couldn't get a reservation. This was strange because the hotel seemed packed with Chinese Families out for the weekend. Then... we took a taxi to the nearest restaurants.. and bumped into all the hotel families. obviously the local restaurants are going to be much cheaper than the hotel. This hotel is a lovely Marriot but very Chinese. Good luck finding a hotel staff member who speaks english!
Dan (8/5): Very good - Two many people during the National Day holiday.
LEI (10/5): nice hotel - Perfect location. You can see the fabulous Taihu lake scene from the lake view room. All of the staff are friendly and helpful. There was even a night swimming pool party for children when I stayed there. And the breakfast is also good. After all, the hotel is quite lovely.
Christian (8/5): relaxing stay -
Graham (10/5): Exceptional - Very quiet and relaxed arra. Outdoor pools fantastic. Fitness centre very good. Brrakfast valso very good
Silvia (6/5): Pleasant - Staff was very polite and can speak.little.english Facilities,location
Cesar (5/5): A little disappointed - The western breakfast was ok but the is not enough fruits. There was only a coffee machine. Staff are friendly and hardworking but inefficient. The gym is nice with very good equipment There was impossible to stay comfortable in the outdoor swimming pool because of noisy air conditioner machine at the roof of the internal swimming pool. I measured 90 decibel of noise that was so loud that we couldn't talk or hear what people were saying. After a few minutes it was unbearable to be in the pool. There were many services that were not working, for example the bar and the towel service in the pool area, the lobby bar rarely had staff serving, the ice creams were in poor condition and the service in the restaurant on the 11th floor did not have most of the dishes from the menu. In the indoor pool part of the floor is made of polished marble that is very dangerous when wet, in fact I and other guest slipped and fell on the floor. There is no access to the lake from the hotel and just a little market to buy snacks nearby. The maintenance of the gardens is not good.
Marisol (8/5): Good location! - Excellent service, specially Restaurant & Bar staff.
Jiangong (8/5): - 总体环境和居住舒适度都不错。附近就是太湖，晨跑很舒服。早餐总体可以，但是缺乏本地特色。唯一的问题是酒店隔壁客房有人抽烟，导致房价烟味。
EnokiMiaoMiao (2/5): Totally overated hotel with unprofessional staff - Being a Marriott titanium member, this is the first time I give a one star review to any property. I don't even know where to start. These two propertes(Marriott & Renaissance SuZhou Taiho) are not at Marriott standard in any way. They are ridiculously overated! I honestly think their ratings need to be investigated. The rooms are small (but are new, which is the only good thing here). The breakfast is lousy, messy, disorganized and bad quality. Suzhou courtyard Marriott is superior compare to what they serve here. Upon arrival, they told us that recently they change from hotel to resort, so they don't offer lounge or other business services. But as a resort, they offer no activity or program. There's not much food options around the area, the dining choices are limited and poor. The room types are all available on the Marriott website, upon arrival they say no room left, after I showed them the availability on the website, then they say it must be someone cancelled at that moment. Are you serious? Who are you trying to fool? Honesty is the Marriott brand, this property obviously missing the key point. After I pointed out the problems, the management apologized and made all the empty promises for the next time, they offered me 1000 compromise points which I refused. Stay away from this expensive and overated Renaissance SuZhou Taiho and Marriott SuZhou Taiho hotels!! SuZhou is a beautiful place to visit. If you want a memorable SuZhou experience, choose a different Marriott SuZhou property.
xyuan666 (10/5): It turns out to be a happy ending - I initially encountered some bad experience with their customer service that the bonus points they promised to grant to me for my wedding being held in this property has never arrived. The Sales Manager who contacted with me since beginning turned out to be resigned which is why my emails sent to him never got responded, which made me really angry. Ever since I posted my experience on TripAdvisor, their staff quickly reached out to me, apologized and explained what happened and promised me the issue will be resolved soon. Two days after the communication, I got my wedding bonus points along with other nice little perks I didn't expect. I think they really put their customer first and they way they handle my issue is really impressive and deserve to be spread out. I want to thank Miss Lan Li especially for handling my case. She did an excellent job to help me with great passion and care. The hotel itself is outstanding, my overall experience with Suzhou Marriott Hotel Taihu Lake is still great, I will stay here again and would like to recommend it to my friends.
yluo512 (8/5): The difference between the West Lake and Taihu Lake - Both the West Lake of Hangzhou, Zhejiang Province of China and the Taihu Lake of Jiangsu Province of China are very famous. Both are dotted by many high-end hotels. This Marriott is neighbored by its sister brand Renaissance and share facility with each other. I stayed one night here. The lady at the reception gave me a wonderful suite due to my platinum status. The view of Tahihu was gorgeous. The suite was very modern. It was a great start. But things happened later gradually disappointed me. First of all, the restaurant at the Renaissance ran out of material for almost 1/3 of their menu at 7 pm. But the restaurant manager was so kind that she offered ma a bottle of wine and a fish dish as compensation, which made up for the inconvenience. Later, I found out that all bars of the Marriott and Renaissance closed at 10:30 pm. The explanation was that "there were not enough customers." At midnight, several guests went out to buy beers to bring back to the hotel lobby to drink together, which was a very sad scene. Such kind of disappointments will not happen in the West Lake of Hangzhou. Finally, the Marriott and Renaissance hotels positioned themselves as family resort. However, everything for kids needed payment: train ride for RMB150/10 min; lego room for RMB120/hour. Very annoying. I think the West Lake is more family friendly than the Taihu Lake. But I must admit that the staffs at the reception and the lounge were so helpful that it is really difficult for me to rate this hotel too low.
SteveK3617 (10/5): A Nice Quiet Place! - I stayed here for a few nights while working in Suzhou. Its a bit far from where I needed to be, but worth the extra commute! Nice gym and pool area. Decent gym and sauna too! The executive lounge was nice and quiet, and the staff very helpful with keeping drinks topped off at night. Guest service manager Kim Sun was very helpful and a great guy to talk with.
BlueAtlantis (10/5): One of the Best Stays - This hotel is really a hidden gem. The hotel is less than 1 year old and it is located in the quiet tourist (family vacation) zone. It is steps from the golf course and to the Lake Taihu. This is a relatively quiet zone compared with the busy Shanghai and the near-by SuZhou city. We were upgraded to a club level suite. Very spacious and in excellent condition. This hotel and the Renaissance hotel next door share the same pool and outdoor area. The club lounge has huge selections of food and decent drinks. We had no complaints. I'd highly recommend this hotel. The only thing is that the Renaissance is in front of the Marriott hotel. I booked the Marriott since I always consider Marriott is at higher level than Renaissance. Not sure if this is true. I think both hotels are about the same here with Renaissance having a better view of the lake.
Okai_B (8/5): Great hotel and rooms with a wonderful setting and facilities. Language skills and inexperience, their biggest handicap. - I spent 4 days in Suzhou this month for a business conference and I must say that I am actually quite impressed with Suzhou and its surroundings. I did not quite see the Venice of China as is illustrated in the tourist magazines but the city was indeed criss-crossed with water canals with some pretty Chinese style bridges, generally very green and well built up with several modern Western style quartiers and leisure spots. Marriott Hotel was one of those relatively recently built up hotels by the lake and the golf course with its twin hotel Radisson firmly attached right through its bowels and sharing common management conference facilities and amenities. The cleanliness and quality of the material and finish was fairly visible everywhere in the hotel from the reception to the rooms to conference facilities and bars and restaurants. The room was big, clean and comfortable with many little luxuries and sleeping was a joy on the big, comfortable bed and in the quiet setting of the hotel. The staff were nice and friendly with a big smile (at least most of them), however, the majority was very inexperienced and spoke hardly any or very little English. That, of course, made life a little difficult and complicated when it came to asking about the food at breakfast or ordering a coffee in the reception cafe or checking the availability of spirits at the bar. Overall a reasonably good stay but once the staff is better trained/experienced and can communicate with international customer much better, it will be a great business and leisure hotel for all.
golfzhang (10/5): Good experience - Good experience and the Hotel is located near the Beautiful lake. The hotel staff is very nice and fridendly. The hotel lounge is quiet in Friday evenings and HH provided menu good instead of buffet. The service staff Eva and Tracy are very nice and kind -:)
whacsa (10/5): Business - Amazing clean room & great staff. Special thanks yo Tracy, Cynthia & Tiffany. All the best for all of you. Amazing scenery of Taihu Lake. We can enjoy cycling and playing golf here. Good weather and unforgetable memory
evn11 (10/5): Director - Hotel very nice and clean, new Hotel with good standard and very good landscape. Their staff also nice and very helpfull, new few of them name Cynthia, Tiffany and Tracy Will surely comeback for next trip in suzhou. ;)
badgerrun11 (10/5): Exceptional Service! - We stayed at the Marriott for two nights for our anniversary. From the check in with Avril, things were so smooth, and the staff were so helpful throughout our stay. We received a free upgrade and were able to enjoy the executive lounge where Elsa and her team were so kind and thoughtful. The staff went above and beyond to make our anniversary weekend special. We received a hand written card and bottle of wine in our room. The hotel itself is very clean and modern. The swimming pool and fitness center are actually located in the Renaissance next door (about a five minute walk if you stay inside the buildings). The fitness center has everything you would need. There is also a sauna and steam room in the locker room. Don't forget your swim cap if you plan on swimming (otherwise you can buy one on sight). The breakfast buffet was extensive in its options and had delicious fresh fruit and cheese. Our favorites were the pancakes and waffles! The pastries at breakfast were our least favorite-a bit dry and not very flaky. The location is wonderful as it a short walk from the lake with a great running/cycling path running alongside. You can also rent bicycles from the hotel. Overall, we had a wonderful stay and hope to return again someday!
MaumauShanghai (8/5): Modern, clean and quiet - Was in Suzhou for a conference this weekend. Checked in Marriott late at around 9pm. The check in process was smooth. Beautiful lobby. A bit disappointed that none of the restaurants were opened at 9pm, we had to other room service. The rooms are big and quiet. You can absolutely have a good night sleep with out any disturbances. Buffet breakfast on 3/F provided lots of variety. Marriott Taihu is a good place for a weekend!
loriyulu29 (10/5): A growing up hotel - Hotel facility is amazing and located in the Taihu Lakeside. My room is facing to Taihu lake and golf course. This panorama view will offer u wonderful moment with couple or family to travel together. The lighting system and curtain controller is automatically. This new hotel is only opened few months, hence I met some case during my stay. The staff obviously should be trained. But hotel management’s response is very timely. Especially Mr. Chen , the director of room here is very generous and warm-hearted. All in all, it’s very worthy to try.
I2146EAdavidp (10/5): A perfect escape from the city - Needed a quiet getaway from Shanghai and noticed this 3 month old new Marriott. I always trust Marriott especially in Asia is thoughtful of providing a full experience by selecting great locations and environments. While it was a bit cold outside, I didn’t need to leave the hotel at all...the staff from the front desk to Will Z. Executive Floor manager has truly outdone themselves. He truly knows how to connect with people and it shows in the team he manages. The staff asked me what my favorite tea and beverage were so the moment I walked into the lounge it was ready and waiting! This is setting a “best in kind” example. As the end of my meal Monica S. wrote a simple note that truly demonstrates the beauty of the human heart...Rooms are very nice and comfortable and views of the lake or mountain are tranquil. Looking forward to another trip back in the near future.
skip811 (10/5): Mt. - very good and brand new hotel. nice and great facility. good location for family to relax and enjoy day away from the city. it is about 30 mins away from train station. and about one and half hour drive from shanghai. two hotels have total eight outlets to enjoy delicious food. it is also the perfect season to enjoy the famous hairy crab at taihu region. overall the hotel service is good and up to marriott's service standard. strongly recommened to stay in these two property and enjoy the fresh air and beautiful view of taihu.