Grand Hyatt Manila
Location: 36th Street, corner 8th Avenue, Bonifacio Global City, Taguig, Manila, 1634, Taguig, PH
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience unparalleled luxury at Grand Hyatt Manila, your perfect getaway in the heart of Taguig.
Recreational Amenities
Dive into relaxation with our outdoor pool, rejuvenate in the sauna, or stay fit in our 24-hour fitness center. Every moment at our hotel is designed for your enjoyment.
Culinary Delights
Savor international cuisine at The Grand Kitchen, one of our six exquisite restaurants, or enjoy 24-hour room service. With poolside bars and cafes at your service, delightful dining is always within reach.
Event Hosting
Whether planning a wedding or corporate meeting, our expansive conference space of 24,552 square feet and ten meeting rooms cater to all your event needs seamlessly.
Escape to a world of comfort and sophistication—book your stay at Grand Hyatt Manila today!
Important Information
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Sauna
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Smoke-free property
- Wedding services
- Free self parking
- Pool sun loungers
- 24-hour fitness facilities
- Banquet hall
- Free bus station shuttle
Rooms Available
-
1 King Bed Club Access Deluxe
1 King Bed
549 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Day bed, laptop-compatible safe, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Electrical adapters/chargers
-
Deluxe Room, 1 King Bed
1 King Bed
549 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
-
Two-Bedroom Grand Suite
1 King Bed and 2 Twin Beds
Layout - 2 bedrooms
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 3 bathrooms, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
-
1 King Bed
1 King Bed
484 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
-
Grand Executive Suite
1 King Bed
1335 sq feet
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and slippers
Practical - Day bed, laptop workspace, and laptop-compatible safe; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
-
2 Double Beds Club Access
2 Double Beds
498.2 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 3 bathrooms, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
-
2 Double Beds Club Access Deluxe
2 Double Beds
549 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 3 bathrooms, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
-
2 Double Beds
2 Double Beds
484 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
-
Grand Suite
1 King Bed
775 sq feet
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop workspace, laptop-compatible safe, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
-
1 King Bed Club Access
1 King Bed
484 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
Guest Reviews
- jocelynq585 (10/5): Great holiday stay. - The room layout is different than typical hotel in a very pleasant and functional way. Overall service was efficient, accommodating and friendly. This Grand Hyatt Manila did not disappoint as the service was as great if not better than other Grand Hyatts in the US.
- graceosariban (10/5): Another Great Stay at the Grand Hyatt Manila - We just returned from yet another amazing stay at the Grand Hyatt Manila in Bonifacio Global City, and it continues to exceed all expectations. Not only are the amenities beautiful, modern and comfortable, but it truly is the people that make the difference. The highlight of our trip was the outstanding personalized service from the team across different areas. At the Illume Spa, we indulged in truly rejuvenating massages and facials – Lorraine, Apple, Cynthia, and our wonderful host Anne were absolute professionals, attentive, skilled, and made the experience incredibly relaxing and tailored to our needs. The Grand Club Lounge on the 57th floor team Jessica, Hannah, Matt, Arthur, Tasha, DJ, and John went above and beyond with their warm hospitality, remembering our preferences, offering thoughtful recommendations, and ensuring every visit was seamless and enjoyable. DJ and Matt ensured that we were able to get the adjoining room for my mother, whom we traveled to Manila to spend time with -- so it made all the difference. We also spent relaxing afternoons by the beautiful outdoor pool, where Carien and Johan provided excellent poolside service – attentive without being intrusive, quick with refreshments, and always with a genuine smile. From check-in to departure, the entire staff embodied true Filipino warmth and Hyatt excellence. This was our fourth stay, and it won't be our last – Grand Hyatt Manila consistently delivers memorable, five-star experiences. Highly recommend!
- 706vickia (10/5): Very pleasant stay for a family of 4 - We are a family of 2 adults and 2 kids. We visited Manila and did not want to be stuck in traffic so we booked this hotel. I was very impressed with the room, it was very spacious and the bed and pillows were very comfortable. There were 3 separate rooms for the bathtub, shower and toilet (which is perfect when the kids wanted to swim in the tub, we could still use the shower or toilet.) They have special access to Mitsukoshi mall. For breakfast the Filipino food choices were fantastic and exceeded expectations. There was a large Olympic size pool, there was a kids pool as well but is was not heated.
- evb2026 (10/5): Great location - The location is amazing. Walking distance from many attractions like Uptown and High Street Bonifacio. The rooms are nice and clean. The rainfall shower was so refreshing. The staffs were attentive and provided excellent customer service. Highly recommended and Will definitely stay again.
- U8676TDdavidl (10/5): Wonderful hotel! - Awesome service, beautiful and spacious rooms and wonderful view. I would definitely book here again when returning to Manila.
- MakingRheum (10/5): Would come back - Overall staff is great . pool, spa staff and facilities are excellent. Excellent location; very good dining options. Rooms are tastefully designed.
- miguelaX4029FG (10/5): They know how to make a GRAND stay! - My stay at Grand Hyatt Manila was exceptional and truly memorable. What stands out most about this hotel is the consistency of service, the quality of the staff, and its very convenient location. From arrival, everything felt smooth and well organized. Check in with Daryl was efficient and welcoming. The front of house experience was excellent, and Aaron at the entrance deserves special recognition. He consistently greeted guests with a genuine smile and positive energy. While waiting for my Grab, which can take time in Manila due to traffic, he would make conversation and ensure the wait felt comfortable and unhurried. I also observed how attentively he interacted with other guests. These small but thoughtful interactions made arrivals and departures noticeably more pleasant. The concierge team was outstanding. Paulo is truly a gem, knowledgeable, proactive, and thoughtful with his recommendations. Frank was very friendly and approachable, and Dexter was equally professional and helpful. Their support made navigating the city easy and stress free. The hotel’s location is a major advantage. It is extremely convenient, with easy access to malls, hospitals, and a wide variety of coffee shops and dining options nearby. Whether visiting for business or leisure, everything you might need is close by. The facilities are excellent. The gym is well equipped with modern equipment and suitable for both strength and cardio training. Towels are provided, which adds to the overall convenience and comfort of the experience. The dining options within the hotel are extensive and well curated, offering something for every preference, from casual meals to more refined experiences. Service across the outlets was consistently attentive and professional. Housekeeping kept the room clean and comfortable throughout my stay, and the laundry service was excellent. My special instructions were followed carefully, and my clothes were returned neatly folded and on time. Thoughtful gestures, such as the complimentary fruit cake delivered to my room on Christmas Eve, added a personal touch that made the stay feel special.
- joannemH8007AS (8/5): Bathroom has no privacy -see through glass - I am surprised no one mentioned the bathroom's major flaw! If you're traveling with family, I do not recommend staying here! The bathroom windows are basically see-through to the bedroom. We all had to shower in the dark to get any semblance of actual privacy. There's no way to get it otherwise. A huge flaw. Otherwise, good rooms. Great lounge! Great staff. Would still stay elsewhere due to privacy issues.
- georginarE4039SU (10/5): Great Housekeeping - I left for the day and came back to a clean room, a kind note, and a fun towel animal on my room table! Thank you Francia and Dyrelle!
- setielv (10/5): Grand Hyatt Manila - I had a wonderful stay at Grand Hyatt Manila. Since I checked in, Lyn from front desk was very welcoming and helpful. The room is very spacious, beautifully designed, and extremely comfortable. I especially appreciated Francia & Wayhard from housekeeping for the cake and wine that they provided for us. Staff really stood out. Very professional. The cleanliness and the stunning city views make it more perfect. I would definitely stay here again. Thank you so much.
- Nissins (8/5): BIG DISAPPOINTMENT on this stay - BAIT AND SWITCH TACTIC when I bought the Club Lounge Access for the 2 rooms in my reservation!!! That was THE BIGGEST DISAPPOINTMENT on this stay!!! December 16, 2025 I called in and spoke to a front desk Staff who told me that if I purchase the club lounge access, we will get FULL DAY ACCESS on December 25th up until checkout time on December 26th. When a staff at the grand club confirmed the addition of my purchased club lounge access, ONCE AGAIN, the Grand Club staff confirmed that my entire party will get FULL DAY ACCESS on December 25th up until checkout time on December 26th. But up an ACTUAL CHECK-IN DAY, I was told that December 25 access will only begin on 12 noon —>> THE BIG DECEIT ON A PAID ADD-ON !!!!!
- 919charlync (8/5): Enjoyable stay - Location of the hotel was great, just a stone's throw to a mall. Traffic around the area wasn't bad. Room was great. Housekeeping did a good kob keeping it ready for occupancy. The cleaners Ranz and Joyce were friendly and respectful. They did a great job with the room, it smelled good too.
- nancykQ902EL (10/5): Extraordinary service, clean, convenient and really grand hotel - Grand Hyatt Manila is a convenient, well-equipped, and really grand hotel. we enjoyed the service the convenience of restaurants within the hotel, the cleanliness, and the amenities provided.
- Stefanco2021 (10/5): Hotel stay - Good location, nice room. Manual buttons on lights. Breakfast area is large, like in Shangri la. Using glass insteas of plastic bottled water
- 999erwinc (10/5): Fabulous! - Spacious room. Comfort room is detached, more people can actually move. The place was neat. An 50min drive from 29kms away, was great. Bustling commercial complex, just a walk away. To experience a BGC weekend. Check-in was okay, on the dot. None, just the ease and convenience to the malls. Noise was minimum due to upper floor location. Manageable crowd.
- irenedW199LG (8/5): The Grand Hyatt lives up to grand experiences and expectations - The rooms are big comfortable and stylish. Location is perfect for us. There is value for money - we love the Balmain bathroom products they all smell superb. Bellman Jepoy (jeffrey) efficiently picked up and stored my belongings - stapled the paper bags as I instructed him. Bellman Roi ably assisted me re car service and to add items to my stored bags. One female operator though displayed some temerity through phone, this was discussed and addressed by Vanessa the day manager who allowed an extended stay to compensate. The buffet at the GK was average…The Cellar was better in terms of food except that one male staff was “over acting” in his “jologs” approach to us which didnt match the restau vibe. First he spoke in tagalog like i was in some local restau. His overly eager attitude w matching facial expressions led me to even suspected he was “high on something” . Bt later on he “redeemed” himself. Apparently he was just after some lousy tip hahaha. At the Lounge - the Sweet and sour pork was terribly hard and difficult to slice let alone chew last Dec 26 but they changed it without charge. Bt it didnt compensate for the real taste i was craving for given limited mains. The Puresound band was amazing - vocals and instrumentation. You should have them as regulars!
- Brian_in_LA (10/5): Amazing hotel - The hotel exceeded my expectations. The staff was super helpful. The food was fantastic. The spa was immaculate and the services were great. Concierge support was extraordinary. The room was beautiful and comfortable. I would highly recommend this hotel.
- 247gericka (10/5): Everything was amazing. Thank you for having us here. God Bless everyone. - Great stay at Grand Hyatt! The room was clean, spacious, and very comfortable. Staff were friendly and professional, and the amenities were excellent. Overall, a relaxing and high-quality experience. Highly recommended!
- AnelaR (10/5): Very relaxing stay - The rooms are super comfortable and the team that cleans our room is very thorough and kind! They left us a super sweet note that we appreciated. Thank you so much Harold and Serenity! The team in the executive lounge is also very helpful and friendly.
- Sherpa67325502324 (10/5): Another Grand Experiance at the Grand Hyatt Manila. - Exceptional service, and the staff are very attentive. The spa and fittness centre were exellent. From the grand club lounge on the 57th floor, there is a very good view of the surounding city. Food and service in the lounge was great.
- constanced627 (10/5): Review after 3 nights stay - I’ve had the pleasure of staying at the Grand Hyatt in Manila for 3 nights. - Reception desk - very efficient and warm from check in to check out. - Concierge - helpful, polite, knowledgeable - Room - clean, well appointed. Our room on the 55th floor was huge with separate toilet, shower, and tub. Good water pressure and hot water. Did not spot any mildew anywhere (a pet peeve). WiFi and air conditioning works very well. The bed and pillows were a bit firm for me but it’s a preference. - Club lounge - great views. Varied and changing Asian, Filipino, and American choices for breakfast and evening reception and great service especially during the breakfast service. - Staff - wonderful, wonderful people everywhere you look with genuine, welcoming smiles and helpfulness. Everyone in the Hyatt staff should be commended for their attitude and service but I picked up a few names for shout outs. - Dren, Patrick, Joseph and Arthur from the lounge and Kenneth at the lobby door. Location - couldn’t be better. Walking distance to shops and restaurants. A room for improvement - more seating at the hotel lobby. I recommend this hotel. If I have the opportunity to stay again I’ll try a room on the regular floor and eat at one of their restaurants.
- kingajai (10/5): Hyatt!! Always - The property is in amazing location for vacation. The rooms are beyond expectations. The breakfast crew was very welcoming even thou it was christmas time. Thanks for making our holidays memorable.
- hhhml (10/5): Christmas Staycation - Best staycation we had in the metro! Facilities and service are superb. You get your money’s worth. Special thanks to Dyrelle and Jonathan for taking care of our toom while we’re out.
- Socalh2oskier (10/5): Great rooms. Superb Service. - The Grand Hyatt in BGC is excellent. Superb service. The attention to detail and excellent service is amongst the best anywhere in the world. And the service in The Grand Club on the 57th Floor is unsurpassed---the service at The Grand Club is one of the main reasons we choose this hotel for every visit to Manila, and why we will be returning every year.
- emmynold (10/5): 10 stars - Above and beyond service and property facility. Well managed and all the staff were consistent on the services. Indeed, a world-class service.
- Journey35107033388 (8/5): Excellent! - Top notch rooms, extremely friendly, professional and attentive staff, great ambience and very strategically located.
- kkfspl (10/5): Grand Hyatt Manila - A lovely new 5 star hotel in Bonifacio Global City ( Taguig City ) in Manila. The hotel will exceed your expectations in terms of Luxury level . Has a very big lobby . Rooms and bathrooms are very big . Extremely modern rooms. Everything is of very high standard. Breakfast is very good with a large number of items. Hotel has a big cake shop and a very happening bar. All services of the hotel are very praiseworthy. Housekeeping is to perfection. There are lot of restaurants and shopping malls near the hotel at walking distance. Will stay here only in my next trip to Manila
- catherinegP5028YE (10/5): Excellent - Excellent staff name Ranz Javier for housekeeping department very nice and accomodating to Room 5119 very respectful to guest
- bmia2015 (10/5): Premium stay at the Grand Hyatt - Wonderful experience at the Grand Hyatt Manila. The hotel is very nice and the location convenient and walkable to many nearby shops and restaurants. The view in our room was fantastic as we had a high floor and a corner suite. Benefits to Globalist include free breakfast and lounge access which turned out to be a highlight of our stay due to the staff at the Lounge who were truly helpful, pleasant, polite and anticipated many of our needs.
- neilbR5635AB (6/5): Great until a front desk Josh Ruined it - My wife and I stayed for 2 nights. Sunday morning, when I came back inside from the mall, my key card didn't work. I went to the front desk to have it checked, after 2 minutes, they reactivated it and I went on my way to my room. He apologized for the inconvenience. Monday morning, I came out and went back, same thing, key card did not work. I talked to Josh, one of the front desk, I relayed the information that it happened again - for the second time. He asked for my ID and mentioned that they can't activate it and have to ask my wife for verification. I was very tired driving through the traffic and felt so upset about the experience and how the front desk made me feel. I did not even hear any empathy! He is so rude! We were having an awesome experience celebrating our anniversary and my birthday. But the experience with your front desk Josh ruined it!
- Passenger47258034294 (10/5): Great event place! - Great event place with family, friends and business! Definitely you get your money’s worth! Food is good and service is great!
- 493ernag (10/5): Great hotel, amazing staff - Your hotel staff is very helpful and respectful! Especially Jeffrey cayetano at bell service who helped get my meds at 6 am. I definitely will recommend your hotel.
- J6542NJsandras (10/5): Excellent service - This is by far the best hotel service I have ever experienced. Great people and facilities. Would like to mention and appreciate Mikel for his genuine passion for his work—kudos!
- Connector54061002632 (10/5): Grand experience at Grand Hyatt - This stay was my 25th check in during my 3 years in the Philippines, because Grand Hyatt is the very best hotel in Manila. 😊
- 272raizad (10/5): A Truly Exceptional Stay at the Grand Hyatt! - I had an amazing experience at the Grand Hyatt. From the moment I checked in, the staff made me feel genuinely welcomed and well taken care of. The room was beautifully maintained, with a cozy ambiance. What stood out the most was how attentive and accommodating their staff was throughout my visit, especially Sir Mikel. Every interaction felt sincere, and handled every request with professionalism and kindness.
- charmed497 (8/5): A quick escape - Ms Normielyn of front desk is very accommodating. Housekeeping named Ms Kathy is very kind and attended to our needs. Everything is great except theres a problem with the wifi. Nevertheless everything was fine
- jonaB9998ZK (10/5): Top Notch Hotel in BGC - Grand Hyatt Manila is one of the best hotels in BGC giving the best view of Metro Manila. Hotel staffs are cheerful, friendly and always willing to extend support and assistance. They probably have the best lounge services, with a good view from the 57th floor and offering a wide variety of food and drinks. It is that good that I wish they could extend the dinners hours bit longer.
- Stay29619155353 (10/5): Grand Hyatt BGC - Everything about the hotel exceeded my expectations. They have everything a 5-star hotel would have. But, 2 things really stood out. First, their customer service. As someone who only got the chance to stay here because of a company incentive, I was really shy and felt like I didn't belong there coz bruh, the place was really luxurious. But, the staff were very pleasant and accommodating. They made me feel welcomed. They made sure that I was comfortable during my stay. 2nd, the food. I ate at the grand kitchen and the food was delicious. The selection was very well thought off. Kudos also to the servers and everyone in there. My overallstay was excellent and I'm looking forward to my next visit, hopefully soon. Thank you!
- U5883RNlindseya (10/5): Great Hotel! - The location was a good walking distance for all of BGC. Would definitely book again. The rooms were spacious and clean. The staff was so accommodating and great customer service. I booked a 2 room grand suite and had 6 people in there comfortably. We went during the "ber" months so christmas was very present throughout the hotel. Loved that! the breakfast everyday was exceptional! Will miss my daily taho! Thank you Grand Hyatt for the exceptional stay!
- jimkee8 (10/5): Great stay for business or family vacation. One of the best 5 stars hotels I have stayed in Asia - Excellent 5 stars hotel. Location, staff, service, from lobby to breakfast to housekeeping, all great. Will return again for sure.
- chaci23 (10/5): Great stay - Firstly, the location is good as it is near a lot of malls/restaurants/stores. The rooms are also spacious enough. The staff are all so accommodating, from the crew of the grand kitchen, to Ms. Cath and Sir Euclid of the housekeeping, hotel staff. Bonus for the cleanliness of the rooms and the hotel lobby. Great value for money.
- Curiosity18686285111 (10/5): Excellent staff, beautiful hotel - Sepoy the bellman was so helpful and friendly. Also the men helping us with our bags to our car. Beautiful rooms and interior. Room service food could have been better but the breakfast was superb.
- micoyzkik (10/5): A fantastic experience! - Fantastic experience and 10 stars service for the house keeping department specially Ranz and Marle. Very accomodating and a very friendly staff
- AudreyM496 (10/5): Another great stay at Grand Hyatt Manila - Once again, a perfect stay at the Hyatt. Met with my favourite staff members again , particularly Rich in the restaurant, always goes out his way and brings the special dishes and just looks after me. All the staff are excellent and lovely to see a lot of the same faces. Room was lovely and very clean and tidy as usual. Special thanks to Hector the driver from the airport and also the Bellman Raymond. Looking forward to being back
- Escape16730095910 (10/5): Perfect experience - Great service and excellent support. All the staff are pleasant, attentive and truly care. Special thanks to Vepoy Bellman for the help, very supportive and skilled with languages. Much appreciated!. See you next year.
- richardmutt (10/5): Wonderful - Terrific location and we received a nice uograde to a beautiful corner room other 55th floor with stunning views of the city.
- edanjoy (10/5): Beautiful room - fantastic spa. - Beautiful hotel and amazing experience. The club upgrade was well worth it. The treatment was top notch - from room on the 56th floor to the amazing service were unparalleled to any stay in the states. The spa was also wonderful and the staff made sure I enjoyed my 50th (from a cake, celebration and fitting me in for a last minute massage). Would definitely stay again.
- taquila4u (8/5): Grand Hyatt Manila maybe a next time - I stayed at the Grand Hyatt Manila and arrived around 11 p.m. when the hotel was still full of activity — there were one or two weddings happening, and staff were already preparing for the next day’s events. Despite that, I was checked in quickly, and my room was upgraded, which was a nice surprise. The room itself was beautiful and everything worked well, except for the Bose Bluetooth speaker, which made a slight noise until I removed it from its cradle. Breakfast at the lounge was very good, and I was also offered to try the main dining area, which I eventually did. The spread there was excellent, with a wide variety from Filipino and Chinese dishes to Mediterranean and Western selections, and the dining staff were super helpful and attentive. I also visited the gym, which was spacious and had all the equipment I needed for a full-body workout. I’m sure the hotel has a spa, though I didn’t get a chance to try it this time. On the downside, I had a less pleasant interaction at the lounge when I asked for coffee — the staff member’s tone and frown made it feel less welcoming than expected at a property of this caliber. Also, a minor note: my room didn’t have an iron or ironing board, which I would have expected from a five-star hotel. Overall, it was still a great stay — efficient check-in, excellent food options, and top-tier amenities, with just a few small service touches that could be improved.
- jobellec305 (10/5): 3 day ofd duty - The staff were very accommodating and helpful. I really enjoyed our stay here. The breakfast buffet had so many options, really loved the pastry. I think the location is convenient for tourists because it near convenient stores, malls, and restaurants.
- silverios342 (10/5): Commedation to RA - I would like to commend room attendants GRACIELLA and JUNELLE for a job well done. They took care of the room beautifully even creating towel art (dog) which was well done!
- josecG8245XX (10/5): Best of the Best,Totally Grand - From the first day of our 3 nights stay, the front staff were amazing but Steph,Sally and Niel were exceptional! Didn’t ask for it but saw me barefoot on the hallway and walla she gave me slippers. I could have gone to the concierge but Steph and Niel already provided all the information I needed about the BGC attractions . We’re so happy about the authentic service. Audie Chin
- Mujacko (10/5): A great hotel experience right in the heart of Metro Manila, Philippines! - Had a great experience in my first stay but still having with me a much more great expectations in my next stay in the near future!
- Mitch_Chan1210 (10/5): Filipino Hospitality at its Best! - Our stay at Grand Hyatt was very pleasant. The staff were all attentive and quick to respond. From the drivers who took us to and from the airport, the bellhops, front desk reception (Faith was so lovely!), housekeeping, the staff at the restaurant outlets! Berna from The Cellar! We had a great stay. Thank you, Grand Hyatt!
- j0sephz0il0z (10/5): Luxury Escape - Highly recommended! Definitely will return. The staff are very friendly and professional. Location is great with connection to Mitsukoshi mall.
- Adam7503 (10/5): Once in a lifetime superb experience in a true 5 star hotel. - This is truly an awesome five star hotel. There is no doubt in it, from the time you step a foot on the hotel property, you are treated like a King and served with a smile from every hotel worker. Woooow, security is also top level, they checked my car and as soon as as I parked my car, the luggage attendants hurried to help me unload my luggage and take it to my reserved room. The hotel desk representative Mr. Mike and Mr. Gerald are super fast, they checked us in and out in few minutes. Ms. Hanna and Mr. Roi helped my wife with her luggage and put in the car after checking out. There is a superb music band that plays soft music in the hallway after 5 pm to relax and drink your favorite drink. People, the breakfast buffet is out of this world, please you have to try it, endure the price tag and just try it, my breakfast servers were Mono Mk and Kate, as soon as the dish is finished, they hurry to carry it away. Cannot thank enough Ms. Marry Ann for hiring such wonderful workers who serves with a smile and supper attentive to our needs specially coffee and Late.. Ms Fatima from the breakfast cooking area cooked me my favorite breakfast which was not available in buffet, she asked me what I want and told her, eggs with green peppers, tomatoes and yellow peppers and green onions. She cooked it and brought it to my table. Wooooow, this is all because the breakfast buffet is run by an awesome manager Ms. Mary Ann, thank you Ms. Marry Ann for leaving this one of lifetime breakfast experience. It takes long hard work and training to accomplish this superb experience. The assistant manager Ms. Michael escorted us to our table with a genuine smile and assigned us our servers Ms Kate and Mono who helped refill my hot water 4 times for my tea. The breakfast chef Mr. Alexander from France made sure the food tastes awesome and everything is available. Of course the French bread begget,was available along couple of other kind of breads. The selection of cheese was limited to 3 kinds, not like the true French and German breakfast buffet where there are many different kind of cheese and tens of kind of breads available. The breakfast buffet is geared and stacked mostly to Asian tourist more than European and Middle Eastern tourists but the buffet was awesome. Please see the pictures of the breakfast. Mr. John the swimming pool attendent helped me with the towels in the swimming area, no need to bring your room towels to the swimming area and he kept watching the kids swimming as a life guard. The room was superb except that the tub knob came apart and it took maintenance 2 days to fix it. Maybe the parts were not available but we would think 5 star hotel would inspect the rooms before reserving it for a guest, please see the broken knob pictures. Overall, superb and once in a lifetime experience but my advice don't book this hotel if you are traveling back to the airport. The traffic to and from the hotel is horrendous, it took me 1.5 hour to get to the hotel from the airport and 1 hour back to the airport because the hotel is located in mid down town. Thank you hotel management for this superb treatment and smile by every hotel worker and the training you put in to make the guest experience is a life time experience. This is truly a five star hotel, no doubt or ifs.
- 806tinc (10/5): all staff are friendly and helpful - we enjoyed every minute of our stay. impeccably clean place, delectable and healthy food. staff service is exemplary.
- Global63028981338 (10/5): Prompt room service - Room consumables are replenished promptly. Ranz and Marle keeps the room tidy and orderly, making the next day of stay as exciting as the first day.
- globaltravelkid (6/5): A Roof Bar with Limited Views-- like Raffles - Roof Bar the Peak F&B The Big 3s: Food: snacks and drinks came out after a bit in the smoking outside whiskey bar; unfortunately the bar Peak gets all the press but to see Full Moon you must be escorted to a SEPARATE floor with SEPARATE menu through many mazes to get a seat with the MOON amongst all the SMOKERS Service: they come from far and get food and drinks from FAR and when you ask for "bill out" they go all the way back to their floor and get distracted and forget you easily; Echo was kind and opened a fresh bottle of Moet for us, but forgot us when we asked for the bill for 35 minutes.... ridiculous. Ambience: no music in outside whiskey bar but it's okay with full moon even with smokers; the entrance lobby was quite sad for a BLACK UNLIT Christmas tree (see photo) almost making a joke of the holiday
- 345janessal (10/5): Great experience - Overall service was great! Receptionists were welcoming and super nice. Housekeeper Ranz and Marle were super nice and accommodating as well! Great service 💯
- Freedom52766557861 (2/5): 2 Rooms booked with my grown kids at different floors - We stayed at Grand Hyatt on Oct 19-23 and upon arrival bec it was a late checked in, they were not helpful in assisting guests with luggages although 4-5 males were at the door! One even had the temerity to say the bellboy is not here! Lady at the elevator was rude! In fact, when my daughter asked for help, she said there was nothing she can do! They did not register names of the total number of guests as it should be and it created a huge mixed up and me not being allowed to go to my room because I was not registered and my key card was not with me at that time although we have the same last name and ID was presented! Just imagine verifying me if I’m truly a guest on checking the CCTV and asking me the exact time and dates of my ins and outs of the hotel! Very humiliating despite presenting my valid ID and providing information of the bookings under my daughters’ name! We had a bad experience here and I don’t think I’ll come back!
- katherinerossec (10/5): A must hotel to stay in BGC - Amazing customer service in all department. Wide selection of breakfast. I look forward to having breakfast every day! Location is right at the center of 2 malls, great restaurants, bars and clubs just walking distance.
- wmemorgan (10/5): Consistent 5 star experience - The most consistent luxury hotel in Manila. We've been going to this hotel for a couple of years and they have been consistent with their service. We will definitely go back.
- XtianCayaba (10/5): Great memorable experience as always! - Always an amazing experience at Grand Hyatt! Superb service and very thoughtful and helpful staff. The PEAK - amazing view at the highest bar in the country as of today. Le Petit Chef is currently there which was is a great dining experience to be had.
- X3686HZchristophere (10/5): Great Experince - Rooms were always clean and staff always friendly. Room service was excellent and quick to respond. The breakfast was expensive but worth it.
- gbcabrera (10/5): Grand Hyatt BGC again - I have checked in this Grand Hyatt so many times and each time its just gets better and better. From ease of check in and check out the staff are all helpful. Amenities and service are top notch, no notes. I will be back again next year. xoxo
- RyanTripAd (4/5): Very noisy - Couldn't sleep during my stay. Was awakened constantly by outside construction noise, traffic, and doors slamming, at all hours. Very noisy, the rooms lack adequate soundproofing.
- jamesbA8783ZI (10/5): Grand Hyatt Manila- A Great Hotel Experience - An outstanding hotel in a great upscale location, with a most impressive hotel staff. I highly recommend a stay at this fine property.
- S5717QGtanyal (10/5): Perfect place - Best stay i had. Everyone was very nice and accommodating. Raymond was above and beyond helping me with i needed in a very short time.
- Farrazari (4/5): Deposit too high - I confused , Why they not return my deposit in my Credit Card... And They Deposit soo high 20 K P, no information to me. I m so disapointed with Grand Hyatt Manila and Wont Stay in future.
- E1551MOpatriciav (8/5): Nice hotel - Staff were friendly and very attentive. Room looks good. Lobby looks magnificent. Buffet breakfast place is beautiful
- camillemV9361NA (10/5): Hyatt review - Exceptional service, room was well maintained and clean. Check in and check out process was very smooth. Buffet was also very filling and offered good variety
- 217jeffreyp (10/5): Great business hotel in good location - Good choice of restaurants. One of the best views of Manila from the rooftop bar. The hotel is busy on the weekends with weddings and such but during the week you are able to get in and out quickly and also get work done. Nice pool area for swimming some laps too.
- 131janelled (2/5): Discriminatory Practices at Grand Hyatt - We booked 2 double bed rooms. 1. Lack of Assistance During Arrival On our late-night arrival (around 12–1am, October 20), no staff offered to help us with our luggage. Our first group included myself (female), my aunt, and my grandfather, both Persons With Disabilities (holders of PWD cards). Despite at least four male staff at the front, not one offered assistance. My sister and mother, who arrived separately, had to directly ask the guards for help, receiving the same lack of proactive service. This is far below any reasonable standard for customer service and accessibility. 2. Rude Response from Staff On October 21 (10–11pm), my sister requested access to the 42nd floor (where our second room was located). We fully understood our two bookings required separate floors and accepted this. However, when my sister asked for help at the lobby, the staff member at the podium in red uniform by the elevators responded with, “Anong magagawa namin?” (“What can we do?”). This dismissive, disrespectful reply is absolutely unacceptable, especially from front-of-house staff. Even if unable to assist directly, staff should have provided direction or at least basic courtesy. 3. Refusal to Issue Room Key This final incident was the tipping point. On the morning of October 22 (10–10:30am), my mother requested an extra key to Room 4209. Despite being able to verify her identity, being on the reservation, and sharing the same last name, she was flatly refused and told that the CCTV needed to be checked first. No alternative verification methods (ID, confirmation, or contacting the primary guest) were offered. This made my mother feel both embarrassed and unwelcomed. Encountering not just one, but three separate instances of poor and even discriminatory treatment was infuriating. All these instances felt demeaning, and humiliating. To be clear, we are not just complaining for our own sake—your staff urgently need training on basic courtesy and how to assist older guests and guests with disabilities.
- P5596UCrobertt (10/5): best hotel in manila - the hotel staff was the greatest part of my stay. special kudos to Laundry attendant Casey Tan for delivering my laundry at 8am to allow me to checkout early.
- sambhavag174 (4/5): Poor Quality of Service - Their service is bang average. Made me wait 10+ mins in queue during both check in and check out and put incorrect hotel bill when handing me the envelope. I called and requested for my full bills and receipts, which they forgot to send for 2 weeks. When I emailed reminding them, they replied many hours later and that too with the incorrect invoice again (of my January stay instead of October). Yet to get my invoice and I don’t know what to say further. Hyatt hotel customers deserve better!!
- markarnelmarquezmd (10/5): Birthday Celebration - We stayed at the Grand Hyatt Manila for an early birthday celebration for my wife, and from the moment we drove in, everything just felt smooth and well-orchestrated. Parking was easy — no fumbling around or long waits — and as soon as we stepped into the lobby, we were greeted by that unmistakable Grand Hyatt scent: a mix of something floral and woody that instantly makes you feel you’re somewhere elegant. The high ceilings, the soft music, and the clinking of teacups from the mezzanine lounge above set a really relaxing tone. Check-in took less than five minutes, and before we knew it, we were heading up to the 51st floor. Our room was impressively spacious and tastefully done — muted tones, modern art by the door, and a view that was both breathtaking and oddly humbling (you see the glittering skyline on one side, and the less polished part of the city on the other). The bathroom was a highlight: double sinks, a deep soaking tub, and Balmain toiletries that smelled divine. The staff went out of their way to surprise my wife with a small birthday cake and even a “cake” made of neatly folded towels — such a sweet touch. My son couldn’t stop grinning. Breakfast the next morning was exceptional; the Indian section in particular stood out — fragrant curries, fluffy naan, and perfectly spiced chutneys. Checkout was as effortless as check-in. Overall, it was a warm, polished experience — grand yet personal. We left already talking about when we’d come back.
- I6327ECmp (10/5): The best ♥️ - My experience at the Grand Hyatt Manila was absolutely amazing! I had the pleasure of meeting some truly beautiful and genuine people during my stay. Janine gave me the warmest welcome at the front desk, and Ever. If you're a coffee lover, Florentine has great options, and the service was top-notch. Kyla and Z were especially attentive, always smiling ☺️ Thank you so much ♥️ I’ll definitely be coming back!
- aittamz (6/5): Manila biz trip - location is fine. food as expected even if some dishes are not as original taste should be (buffet). dry cleaning out of work. very surprised. Laundry service pretty slow in case you have an urgent need. personally, being a shangri-La member in The Fort area, Grand Hyatt is a couple of levels below even if room rates are similar or even higher (in my case). Staff instead very professional and helpful.
- Relax44004130938 (10/5): Great buffet experience - MK was a great help in the buffet area. He got me the water I needed, extra juice to go, and remembered my love of mangoes every day!
- VKK62 (10/5): Nice hotel for a overnight stay with family - Good location in BGC. Walking distance to the high street. Nice place for a one night stopover before going to islands. Good options to eat. 20 minutes from the airport
- PDL5685 (10/5): Amazing experience! - I was there for a symposium but checked in to extend to a staycation. Amenities are great and check in and out were simple and easy
- U4533YMmiriamd (10/5): Great Hotel. Grand vacay at the Grand Hyatt Hotel - Great hotel for family. Clean and attentive helpful staff. Recommended 100%. I really love the hot bath. It helped with my backache and relaxes my body. I had the best sleep after the spa that night. Will definitely recommend to friends and family.
- lattie34 (10/5): Perfect Stay from Pickup to Checkout - Overall, my stay at the Grand Hyatt Manila was outstanding. The suite was spacious and comfortable, and the views were incredible. I really appreciated the warm and attentive service from everyone I interacted with — it truly made the experience feel personal and memorable. The Grand Club Lounge on the 57th floor was a highlight of my stay. The atmosphere was relaxing, and the food and drinks were excellent. Maia and the rest of the lounge team made sure everything was seamless. From airport pickup to checkout, everything felt well-coordinated and welcoming. I look forward to returning in the future and will definitely recommend the hotel to others visiting Manila.
- ROGELIO (10/5): - Rooms and the hotel are well maintained and very clean. The buffet and lounge are very good. All the staff are very nice and professionals. Must stay again ofcourse. Thanks to everybody. Rogelio Diala
- 532cherrya (10/5): Housekeeping staff made my day 😊 - After a long exhausting day, i was greeted by Housekeeping Ranz Javier with a smile on his face 😊 i was delighted to see that our room was clean and he even organized my toiletries. thank you so much! i had a great stay. 5⭐️ all the way!
- katrinafX6286FW (10/5): GREAT STAY! - Great stay at the Grand Hyatt Manila - spotless, clean and definitely outstanding service from the staff esp from Mikel! God bless!
- Patrick (10/5): - Great hotel, clean and top notch service. Beautiful rooms and amenities. Truly 5+ Star experience.
- ranilynm (10/5): @bgcasianchick in my YouTube 😊 - The Grand Hyatt is my top choice in BGC for its central location and exemplary service that meets the needs of a demanding business schedule. The breakfast, lunch, dinner buffet at The Grand Kitchen was a highlight—the selection was wide, and the quality was superb. I also enjoyed an evening at The Peak, which provided a spectacular ambiance and cocktails.
- victoriau548 (10/5): Excellent - Excellent service. Amazing experience 👌👏❤️ We had amazing experience at 57th floor and 62nd floor. Will come back next time
- T4411IGchristopherf (10/5): Very Impressed! S-Class Hotel - From check in to check out the experience was awesome! The service at the restaurants were exceptional! Workout facilities were also very nice!
- melo525 (10/5): Feeling yayamanin...that was how we felt when we were staying there. - The place is very conducive for a staycation. There are many other places to which are walking distance. Although a bit pricey, it was worth it.
- 588jericae (10/5): Grand Hyatt Manila - Had a pleasant stay. Good food. We enjoyed listening to the night band. Very accommodating and helpful staff (Sir Ranz). 😊
- ccN9896JZ (10/5): Great Stay - Great hotel to stay in. Rooms are spacious and food is great which is a plus! Central location in Uptown close to restaurants, coffee shops, and shopping area. Also great hotel to host business meetings.
- 978calvinq (10/5): good - The service was excellent from start to finish, with staff who went above and beyond to make us feel welcome. Everything was well-organized, making the trip smooth, enjoyable, and stress-free. The location was perfect—close to attractions yet peaceful enough for relaxation. Our guide was knowledgeable, friendly, and patient, sharing wonderful insights along the way. The food was delicious and gave us a true taste of the local flavors. The place itself was spotless, comfortable, and exceeded our expectations in every way. It was also great value for money considering the high quality of service we received. The entire experience felt personalized and thoughtfully planned, creating unforgettable memories. I would happily return again and will definitely recommend this to family and friends. thanks to ranz javier
- Q6972BGdouglasj (10/5): Grand Hyatt Manila - WOW, but there's more - There is a saying 'the Philippines has everything, but there's more". At the Grand Hyatt Manila you get to know what that means. From the natural and welcoming staff to the whole ambience of the hotel, you feel at home the moment you arrive. A very big thank you to all the staff we met who made our stay soo enjoyable. An extra special thank you to Gilbert the Bellman, who was so kind and friendly and always went that little bit extra to help or just to say hello each day.
- chingc492 (10/5): Highly Recommended - We had a great stay, good hospitality from housekeepers Ranz and Anna. Nice and comfy rooms overall a lovely experience for everyone.
- L513QVmar (10/5): SPA Days - great experiences & awesome Blessings!!! - My family and I enjoyed our wonderful stay at the Grand Hyatt. Great food and awesome staffs. The SPA was awesome! Ms. Sheila and Ms. Loraine provided great services that helped me relax and enjoy my spa experience. Thank you so much! God Bless! Take care!
- Traveler36307647931 (10/5): awesome stay relaxing bed - very smooth from fantastic check in and in room dining to the house keeping. they were even to provide me with my personal hygiene need unlike other hotels
- LAG970 (10/5): Fantastic facial! - Wonderful facial by Sheila! Atmosphere was peaceful. Highly recommended for a relaxing and rejuvenating experience.
- Flyer07262585766 (10/5): Best ever! - Went to the spa and had a great traditional Philippine massage with banana leaves by lovely Loraine. Super welcoming host Cyril.
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