Santa Justa 24 Apartments
Location: Rua de Santa Justa, Nº 24, Lisbon, pt
Star Rating: 8.7 Stars
Property Type: Apartments
About this Property
Luxurious Soundproof Rooms
Experience ultimate tranquility and privacy in our soundproof rooms, ensuring a peaceful stay in the heart of Lisbon.
Modern Amenities
Enjoy top-notch amenities like air conditioning, flat-screen TVs, and free WiFi to make your stay comfortable and convenient.
Prime Location
Explore iconic landmarks like Commerce Square and St. George's Castle, just a stone's throw away from Santa Justa 24 Lisbon Downtown.
To book your stay at our newly renovated accommodation in Lisbon, visit our website now!
Important Information
Please note that the property will charge any damages done to the apartment on the guests' credit card.
Please note that there is an extra fee per pet / per stay for 30 EUR.
The building does not have elevator, only a lifting platform is available from de first floor to be used to transport luggage and/or people with high reduced mobility. The entrance of the building to the 1st floor there are 3 flights of stairs with 18 steps. This means that people with mobility challenges may face difficulties accessing to the accommodations. The lifting platform works very slowly, so it is necessary to have some patience while it is in progress. It's crucial to communicate this information clearly to all Guests, especially those who may require assistance.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Family rooms
- Pets allowed
- Express check-in/check-out
- Soundproof rooms
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Security alarm
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Two-Bedroom Standard Apartment
Located on the 4th floor, this apartment offers a fully equipped kitchen, a dining area and a living room with a flat-screen TV and streaming service. Free WIFI, with air conditioning in the living room and in the double bedroom. The building does not have elevator, only a lifting platform is available from de first floor to be used to transport luggage and/or people with high reduced mobility. The entrance of the building to the 1st floor there are 3 flights of stairs with 18 steps. This means that people with mobility challenges may face difficulties accessing to the accommodations. The lifting platform works very slowly, so it is necessary to have some patience while it is in progress. It's crucial to communicate this information clearly to all Guests, especially those who may require assistance.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by stairs only
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
-
Studio Apartment with One Double Bed
Free WIFI, free Hotspot In front of the building. Located on the 2nd floor, this apartment offers a fully equipped kitchen with a dining area and a living room. With air conditioning in the bedroom. The building does not have elevator, only a lifting platform is available from de first floor to be used to transport luggage and/or people with high reduced mobility. The entrance of the building to the 1st floor there are 3 flights of stairs with 18 steps. This means that people with mobility challenges may face difficulties accessing to the accommodations. The lifting platform works very slowly, so it is necessary to have some patience while it is in progress. It's crucial to communicate this information clearly to all Guests, especially those who may require assistance.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by stairs only
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
-
Apartamento econômico, 1 quarto, vista para a cidade
1 Queen Bed and 1 Double Sofa Bed
538-sq-foot room with city views
Layout - Bedroom and living room
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 80-cm flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Washing machine, iron/ironing board, and laptop workspace; cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, renovated in January 2023
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Espresso maker
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Connecting rooms available
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Two-Bedroom Family Apartment
Located on the 3rd floor, this apartment features a fully equipped kitchen and a dining area. The living room includes a flat-screen TV with streaming service. Free WIFI, with air conditioning in the living room and in the double bedroom. The building does not have elevator, only a lifting platform is available from de first floor to be used to transport luggage and/or people with high reduced mobility. The entrance of the building to the 1st floor there are 3 flights of stairs with 18 steps. This means that people with mobility challenges may face difficulties accessing to the accommodations. The lifting platform works very slowly, so it is necessary to have some patience while it is in progress. It's crucial to communicate this information clearly to all Guests, especially those who may require assistance. There's no air conditioning on the bedroom with two single beds and in the living area with a sofa bed. No window on the bedroom with two single beds.
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by stairs only
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
-
One-Bedroom Premium Apartment
Located on the 5th floor, this one-bedroom apartment features a fully equipped kitchen, a double room and a living room with two twin beds. Free WIFI and air conditioning in the living room. The building does not have elevator, only a lifting platform is available from de first floor to be used to transport luggage and/or people with high reduced mobility. The entrance of the building to the 1st floor there are 3 flights of stairs with 18 steps. This means that people with mobility challenges may face difficulties accessing to the accommodations. The lifting platform works very slowly, so it is necessary to have some patience while it is in progress. It's crucial to communicate this information clearly to all Guests, especially those who may require assistance.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by stairs only
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
-
Two-Bedroom Superior Apartment
Located on the 5th floor, this apartment has a double and a twin room. There is a living room with a sofa bed and a fully equipped kitchen. Free WIFI and air conditioning. The building does not have elevator, only a lifting platform is available from de first floor to be used to transport luggage and/or people with high reduced mobility. The entrance of the building to the 1st floor there are 3 flights of stairs with 18 steps. This means that people with mobility challenges may face difficulties accessing to the accommodations. The lifting platform works very slowly, so it is necessary to have some patience while it is in progress. It's crucial to communicate this information clearly to all Guests, especially those who may require assistance.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by stairs only
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
-
Superior Apartment with City View
Located on the 4th floor, this apartment offers a French balcony with city views. This unit features a fully equipped kitchen, a dining area and a living room with a flat-screen TV, streaming service and air conditioning. Free WIFI. The building does not have elevator, only a lifting platform is available from de first floor to be used to transport luggage and/or people with high reduced mobility. The entrance of the building to the 1st floor there are 3 flights of stairs with 18 steps. This means that people with mobility challenges may face difficulties accessing to the accommodations. The lifting platform works very slowly, so it is necessary to have some patience while it is in progress. It's crucial to communicate this information clearly to all Guests, especially those who may require assistance.
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by stairs only
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
-
Three-Bedroom Superior Apartment
Located on the 3rd floor, this apartment features a fully equipped kitchen and a dining area. The living room includes a flat-screen TV with streaming service. Free WIFI. And air conditioning. The building does not have elevator, only a lifting platform is available from de first floor to be used to transport luggage and/or people with high reduced mobility. The entrance of the building to the 1st floor there are 3 flights of stairs with 18 steps. This means that people with mobility challenges may face difficulties accessing to the accommodations. The lifting platform works very slowly, so it is necessary to have some patience while it is in progress. It's crucial to communicate this information clearly to all Guests, especially those who may require assistance.
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by stairs only
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
Guest Reviews
- Mel (8/5): Excellent location, stairs to floor five for fit people only! - Amazing location, so central to everything & very easy to get too. Perfect for exploring every part of the city. The apartment was clean & spacious with amazing views. We had an issue getting in initially (given the wrong key pad code) but that was quickly resolved. Unfortunately we were directly above a very noisy hen party who were really antisocial and kept us up 2 nights. The stairs to the 5th Floor are NOT for the feint hearted!! Having navigated our way to get the luggage in the lift the stairs were a fairly challenging experience after a long day of Lisbon steps. We were fit & healthy so it was ok. The bathroom shower little head was prone to leaking and the bathroom had an unpleasant smell. Overall it was a good apartment and the location was worth the money & disruption.
- TOMOO (7/5): 良かった - 立地が便利 鍵が固くてなかなか開かない タオルが1日セットしかない
- Srdjan (10/5): -
- Clare (8/5): Great apartment would recommend to people who have good fitness levels - Great location, lovely clean apartment. The shower needed replacing in one of the bathrooms so we all had to us the one bathroom. Also, very high up top floor apartment, be prepared for climbing in excess of 100 stairs with no lift.
- Duane (10/5): - Very nice property. I did not like the elevator situation it was very slow. We were on 4th floor had to go up 2 flights to get to elevator then 4 flights to get to room. We used the elevator the first day and then they put signs up all over the building that elevator was for luggage only.
- Maranan (10/5): -
- Chloe (10/5): - Great location, spacious and clean apartment
- Elisângela L A P (7/5): -
- DUANE (6/5): - The property itself is in a great location, clean and has all the amenities. However, the bedroom faces the street and you can hear EVERYTHING. If you’re a light sleeper or don’t mind being up at 6am due to street noise, then this is the place for you. Also the elevator didn’t work and we had to carry 46kg of luggage up and down 6 flights of stairs. Wish we would’ve known ahead of time.
- Riccardo (7/5): Nel complesso okay - Posizione e grandezza della casa Bagni cechi, un po’ di puzza di fogna e un terzo piano senza ascensore, muri troppo sottili si sente tutto, dentro e fuori casa
- Douglas (9/5): - Very comfortable bed, couch. location great. Air con good but not in bedroom , door left open got cool air from livingroom. Check in contact good . Shower good. Enough English tv to watch. No noise at night. Nice 10 euro breakfast near by. 12 euro taxi through booking.com worth getting. Flat nice and spacious. Flat on 5th floor . Lift for luggage not working . 108 steep steps to climb . Would be a struggle for less fit people
- Katherine (10/5): Great spot - Beautiful apartment in a great location in Lisbon. Our family of 5 loved it.
- Miguel (8/5): -
- Marlon (10/5): - Right in the center of Lisbon downtown
- Melanie (8/5): - Location was great, apartment was spacious, good beds, had washing machine. No laundry detergent. Main kitchen supplies. To get elevator for luggage need to walk up 2 flights of stairs with luggage. Showers are not good and very slow to empty- had to stop shower many times during shower to ensure water would not overflow. Faulty lock on bathroom door-got locked in bathroom and had to wait for property to get locksmith. Initially told this cost would be on me but when they came they agreed not our fault and they did not make me pay. Property manager was very responsive.
- Diana (8/5): Lisbon family trip - Great place to stay within walking distance of various historical sites and near plenty of restaurants and shops. Nice and very clean penthouse level apartment with a good amount of space and a sweet little balcony. Not recommended for individuals with mobility limitations as there is no real elevator, but rather a cargo lift that can bring up/down your suitcases. We loved our stay and would stay there again!
- Ming yi (10/5): Good stay - I stayed here with my two teenage sons. Super convenient location. Apartment was clean and check in was easy. Highly recommended.
- Yelena (8/5): - Location, location, location. Property is beautiful and centrally located in the heart of the historic district. It's well kept except for the black mold we discovered in the kitchen corner. Otherwise it would have been a solid 5.
- David (8/5): - Great location with a receptive host. Accommodations were certainly adequate for our family of 5. Restaurants and cultural attractions nearby (and a great wine store downstairs!). Only complaints are that the elevator did not work, and the street can be noisy at night with construction and rennovations. Otherwise this is a neat place in a fantastic European capital city.
- Caroline (10/5): - Emplacement rêvé, commerces et restauration en bas de l appartement, climatisation et belle deco Dans le détail, de quoi suspendre nos serviettes dans la salle de bain...
- Layla (8/5): Great location - lots of steps - The space is well maintained and very spacious. There are a lot of steps. The elevator was difficult and we were never able to use it. After a long day we were so tired from the steps. The location is perfect.
- Maria (10/5): - Great location! Property was large and clean!
- celia (9/5): - Ubicación muy buena. Apartamento amplio y cómodo. No hay ascensor, únicamente un montacargas para las maletas
- Grazyna (10/5): - Great location little slow elevator it’s more like a lift. But it work out for our mom so she didn’t have to do stairs
- Michele (10/5): - Family friendly great location
- Susan (8/5): - Great location! Apartment comfortable and clean.
- Zalman (10/5): - Perfect location.
- paul (8/5): - Great location. Very clean. We were a family of six and fit very easily into the room. Only issue was one room didn’t have A/C. Location was a little noisy, BUT we were right in the heart of what we wanted to do right
- Heather (10/5): - Lovely comfortable apartment. Spacious with modern furnishings, bathroom and kitchen. Entry process was simple and effective. Lift did the job of getting suitcases up to the 5th Floor. Position of apartment was close to many restaurants and sights. would recommend as a comfortable alternative to a hotel.
- Kristin (10/5): - Excellent location, Beautiful updates and exquisite apartment. Easy access to landmarks and restaurants. Only drawback was occasional slight smell from drains, but we weren’t in apartment to notice too much.
- Farah S (10/5): - In the middle of the action and walking distance to EVERYTHING. Location couldn’t be better and as a bonus, apartment is on a small side street so it’s quiet. Apartment has lots of amenities and is spacious. We had a very comfortable stay! I would stay here again.
- Philip (9/5): Superb - excellent location. Be aware of we had to walk upstairs to fifth floors but the apartment looked great and good view. Wish we could use elevator goes up to fifth floors.
- khaled (8/5): - Great location!! The manager was responsive and place was clean. The lift was very slow and we needed to take it from second floor, it wasn’t working from main floor.
- Priom (8/5): - Location was great. Apartment was really nice in terms of size, rooms, beds, kitchen, The view balconies and set up. However, the fourth floor apartment has a very slow elevator that fits approximately 2 and 1/2 people and has two flights of stairs in order to access it. That makes it very difficult if you have luggage or children or have mobility issues. It's definitely not up to accessibility standards.
- BRIAN (8/5): Ideal location, comfortable, clean. Access tricky. - Terrific location close to everything we wanted to do. Walkup with luggage was not fun and tiny elevator is super-slow. Apartment itself is nice. Kitchen very clean and well appointed. Bath and shower was very small and difficult to use. No hanging hooks or shelf space for toiletries. Bed comfy and balcony view is lovely.
- Thomas (10/5): - Great place! Great location
- Raymond (9/5): Great stay, just right, recommended -
- Anu (9/5): Perfectly located apartment - Loved the location the best. The space was clean and well equipped for the most part. Check-in and check-out was easy. Washing machine and drying rack was helpful. Climbing 4 floors with luggage was not fun. The elevator was pointless. Please add a mirror outside the bathrooms, so women can apply make up outside of the bathroom. Bathroom time is precious.
- TAKESHITA (10/5): - Good location and kindness supports
- Hu (9/5): Superb -
- Antoinette (2/5): awful - bathroom stank of sewage they where looking for 80 euro cash to be left in the box to check in an hour earlier
- Luciane (8/5): Bem localizado e reformado. - Bem localizado. Camas confortáveis, boas toalhas e roupa de cama. Cozinha bem equipada com lava-roupas. Tudo novo. Ficamos num apto de 2 quartos e 2 banheiros. O prédio possui um elevador lento. Recomendo e ficarias novamente.
- husain (10/5): - Nice location and comfortable place. Elevator is an issue but i guess its an old building.
- Rachel (9/5): Superb -
- Michael (8/5): - Overall the apartment was good. It is spacious and in a good location. The check in process was different, but if you follow the instructions in detail, it works. The main inconvenience is that the apartment was on the 4th floor and the elevator was not working the day we arrived. It was fixed the next day. However to get to the elevator there are 2 flights of stairs. This might be a problem for people with mobility problems. Other than that, it was fine.
- Erica B (10/5): - LOCATION LOCATION LOCATION!!!
- Justin (8/5): - Great location
- Ramiro (8/5): - The elevator is slow and difficult to access considering that it does not reach the ground floor, you have to climb a staircase from the ground floor to the next level. Once you are inside the elevator you have to keep the button pressed all the time for it to work, in my opinion they should modernize it.
- Jane (10/5): A lovely and well located apartment - The apartment is lovely and the location brilliant. Only slight negatives are that it is a bit dark. Only natural light is the in the bedroom and the globes in the other rooms are quite dim. This could be easily fixed with brighter globes and/or extra lamps. Also the water only got to warm, never hot. I had to boil the kettle to do the dishes. Again not a deal breaker and an easy fix. These recommendations do not negate the fabulous aspects of this spacious and well located apartment. I’d be happy to return and book it again. It would be hard to find a better location. It is a close walk to transport, shops, restaurants etc. and in the flat part of the city which is a bonus with luggage. So much of Lisbon is hilly.
- Elizabeth (8/5): Very good - Review Communication with the property management was very responsive, and the apartment itself is lovely. The beds were okay, the location is amazing, and it was clean and quiet at night. However, washing machine instructions would have been helpful. The only downside was the check-in process (see below) this is why I'm not giving it a 5 start Review There are a few things I wish I had known before booking, to be better prepared: 1. Check-In Process: My booking was last minute, and to receive the access code, I had to complete tedious check-in via a link outside of the booking platform. This involved providing personal details for all guests, including passport photos, and paying an additional fee through the same link. It was raining and we had to do this under the rain with my kid. We've been traveling across Portugal, and not even the airlines required this level of information. None of the other rentals we stayed at had such a process either. 2. Accessibility: Be aware that there are three flights of stairs with 18 steps from the entry to reach the platform elevator on the 1st floor. Once you navigate through these challenges, the property itself is lovely and quite picturesque. Just make sure you’re prepared for the check-in and accessibility details!
- Ivan (10/5): - Pretty centric. Lot of places to eat around.
- Gregg (10/5): Lisbon City center - Great location in the city center, walkable to many sites and terrific restaurants. Comfortable and well appointed flat.
- Fedor (6/5): Nice place and host, bad checkin tech - Location, host responsiveness, cleanliness Buggy and complicated checkin process, payment of city tax in physical cash (it’s the 21st century ffs)
- Susan (10/5): Home away from home - Loved this home away from home! I had been traveling for a month already and needed a break from hotels. The apartment was bright and had a nice comfortable style. Estela was fantastic to communicate with, very responsive. It is very centrally located!! It is fully equipped with a washer, dishwasher and other amenities. Honestly I didn't want to leave!
- Bruce (10/5): Convenient location with lots of restaurants nearby! -
- Anthony (7/5): Not worth the money, especially when maintenance is poor. - I liked the location, as it was central. The host was polite, although they communicated reactively, not proactively, to justify such high accommodation costs. They informed me of several things after the fact. For example, they told me that early check-in wasn't possible beforehand, and when I arrived at the property to simply get the keys, the apartment was ready, and I could enter. Had they informed me it was ready early, I would've not parked my car kilometers away before off-loading my luggage. They didn't tell me that one air conditioner was broken until I discovered it. They didn't inform me that a toilet seat was broken until I discovered it. Apartment upkeep could have been better for a higher premium stay. Broken items: 1. Living room A/C 2. Bathroom toilet seat 3. Bathroom shower door had a massive gap and didn't prevent the shower water from getting out
- Linda (9/5): Superb - Location
- Eileen (8/5): We enjoyed our stay , location was great, apartment had everything we needed & was clean - Location, apartment Some info regarding the area , places to visit etc
- Greg (8/5): Very good -
- James (8/5): - Perfect location between the elevator and Castelo Jorge. Rossio Square was just a block away. Alfama and Graca historic districts are 4-5 blocks away. Tons of shopping, restaurants and sites very close. I highly recommend.
- Dennis (10/5): Wonderful stay at Santa Justa 24!!! - Wonderful location and close to almost everything in downtown Lisbon. We got there easily by using the local ride sharing app (Bolt) from the airport. The location has so many restaurants near it so you have very many choices. The only downside that happened to us was that the elevator was broken when we arrived. We had to bring our luggage up to the 3rd floor. It took about 2 days before we were able to try using the elevator. When the elevator got fixed, my friends got stucked in it until someone else pressed the outdoor elevator button. We were told that there is a technique on how to use it and make sure you understand how to when you decide to use the elevator. Check-in process was very easy. Instructions were sent via email and WhatsApp. There is also an instructions printed on the front door of the apartment. Overall, we enjoyed our stay and will consider staying again at Santa Justa 24 when we get to visit Lisbon again. We appreciate their team for all the instructions that were given to us.
- Becky (9/5): We loved it and will come back - Fantastic location right in the centre. Lovely big apartment. Very clean Nothing
- Toyunited (1/5): Poor communication and over charged - Location I booked 3 bedrooms apartment with fully AC but when I checked in and found that only 2 bedrooms have AC and one without. I called the property the lady said on advertised said only 2 rooms with AC and 1 without. I cap picture from advertised nothing shown at all and sent back no one contact back. I booked 3 bedrooms apartment and expect not to share room. We end up with 1 stay in living room and the room without AC we couldn't use it because on the day we were there was too hot. The lady said we should leave the bedroom door open to get AC from the other room!!! The elevator wasn't able the called from the first floor the switch wasn't working we have to go up to second floor to bring elevator down to pick up ours luggages. More over we been told to leave €300 for deposit but the property charge me €4.80 without my consent for pre authorised I contact them to refund no one answer nor refund. I contacted my credit card company they said the property took the money from my card it wasn't credit card charge for pre authorised. If I want to share bedroom I would have book for 2 bedroom instead which was a lots cheaper. It was very bad communication from the beginning the property had charge me for reservation but didn't give me any details how to check-in I have to keep chasing them. I found a group of peoples outside and couldn't get in because no information from the property as well. The location was good but the communication was very bad. I wouldn't recommend this property. I have to freeze my credit card right away after I found out.
- Michele (1/5): READ THE PRODUCT OFFERING VERY CAREFULLY - The location What a disappointing apartment, apart from the fact that I felt misled, you advertised it as an airconditioned apartment - it's ONLY AIRCONDITIONED IN THE BEDROOM, You also advertised it has a balcony, THE AIR CONDITIONING UNIT IS ON THE BALCONY, you could only fit one person at a time on the balcony. You advertised an elevator, but only after booking, you inform me that there are 18 STAIRS TO LEVEL 1 WHICH IS WHERE THE ELEVATOR STARTS. I was very disappointed, and misled, had I known this information, I would have booked a hotel around the corner. You should be ashamed of how you mislead travellers in this way. I spend 150+ nights in paid accommodation per year, AND YOUR APARTMENT IS BY FAR THE WORST
- Thomas (7/5): Good - Location in the city. Underwear which was not ours under the bed.
- Nadire (10/5): - Well managed property with nice layout, conveniently located near restaurants, hotspots and touristy areas. Still reasonably quiet at night. Lots of stairs but could use the very slow platform lift if needed.
- Gillian (7/5): Ideal location-walking distance to everything.Stairs are steep but doable! - Location,space,facilities No coffee supplied though cleaning products well stocked.
- Emma (10/5): Location, Location!!! - Apartment was clean and great for two families traveling together! Location was amazing and area was clean. We had no idea of where to stay in Lisbon but we got lucky. We walked everywhere or took the train/metro/bus with our Lisboa Card and could get into all attractions with it! So worth it! We really enjoyed having a place centrally located to call home base and this apartment was for us!
- Royden (9/5): Good - Property clean and tidy Lift not functioning so had to bring and take the luggage down If lift is there that would help
- Andrea (8/5): - Location and charm of the property were fantastic. Lots of space for our family.
- Alexandr (10/5): Memorable stay in Lisbon - Very center located, you are able to explore Lisbon by foot (for other destinations - tram and bus stops for the corner, Rossio railway station 5 min away). Clean, well-equipped and comfortable apartment. Good choice for the family vacation. Nothing to complain. Thank you for the great time!
- Maria Cecilia (10/5): - Excellent location. Will surely come back and stay here again. The lift is very slow and it is faster to just take the stairs but other than that, this place is a gem! Trams, buses, trains are literally just a block away. We are in love with this place!
- Terri (6/5): - The elevator broken had to take luggage up 4 flights of stairs with an elderly person. Was told they were working on elevator but when we left we had to carry luggage fown 4 flights of stairs
- Ashley (9/5): Superb -
- Leila (8/5): - They only provided one towel per person for our entire stay of 3 nights. Extra towels needed were 5 euro each. Elevator was super super slow and your finger had to be on it for the entire time until you get to your floor. The location was great. The apartment it self was nice and clean.
- Simon (7/5): Lisbon City Life - Position & space Noise, curry smells and the TV from the 1920's ..
- Cindy (10/5): Great experience. Owners very friendly and helpful. - Very convenient location. Lots of stairs but worth it.
- Istvan (10/5): - Our family of 4 really enjoyed our 3 nights stay at this apartment. It was spacious, clean and well maintained. The location is excellent.
- Verified traveler (10/5): Highly recommend this spacious & comfortable flat - We had a wonderful stat at Santa Justa - it does not get any more central that this incredible location!!! You can walk anywhere from here, and with the apartment being on the 4th floor, it was very quiet considering the location. With the high ceilings and spacious floor plan (living room, kitchen + 2 bathrooms), it was extremely comfortable for 4 girls to hang out and feel like we had space to ourselves. Easy check in, very clean and with all the amenities, we would recommend to anyone.
- Kerem (6/5): Great location, shame about the decor. - The location is fantastic, and it's in an old beautiful building. Super easy getting the keys. Outdated decor. The kitchen & bathroom need a refurb. They've clearly selected the best photos of the rooms from different apartments & left out the rooms they didn't like e.g. the kitchen & bathroom where we stayed. Maybe you'll get lucky, maybe. The deposit system is v. weird too € out € in € out in. See if you can make sense of it: "You can find the explanation to the damage deposit procedure, available in our Chekin.com payments platform, as follows : Damage deposit - When is my deposit released? In order to protect themselves, hosts may ask you during the online check-in to add your credit/debit card details: money will be blocked on your card until 1 week after the check-out. But how it works in details? Please pay attention to all the points below: 1 - During the online check in we ask you to add a credit/debit card in order to block a deposit on it. 2 - Once the card is validated, it starts the pre-authorisation to hold the money and you will notice in your bank account a negative movement (e.g.: -500€) 3 - This pre-authorisation will be active for 7 days and, if the check out has not yet taken place, a new amount will be blocked for additional 7 days. 4 - The first authorisation is cancelled before we create the new one but the release may not be reflected in your bank for a couple of days, so you may see 2 movements at the same time: don't worry, the previous one has already been released, it is just your bank that may show the release with some delay. Once the bank processes the release the movement disappears: don't expect so to see a positive movement (e.g: +XX€), what will happen is that the previous negative movement -XX€ will disappear from your account.
- Daniel (10/5): - Great place. Close to everything. Great communication.
- Tara (9/5): Wonderful apartment in the centre of Lisbon- unbeatable location! - The location of the property was exceptional. The apartment was spacious and tastefully decorated. Excellent ammenities. The bed was firm, but okay for us. We knew there was not a proper elevator (only a platform lift from the first floor for use with luggage), but that didn’t make the stairs to the fifth floor any easier! If they invested in an elevator upgrade, this property would be perfect!
- berkin (8/5): Heart of Lisboa - Overall great location and nice sized unit. Elevator was not working for 2 days and it was inconvenient. It could have some more basic stuff like paper towels, shampoo, spare trash bags.
- Verified traveler (8/5): Perfect location in Lisbon! - Perfect location!!! Close to all the sites and so easy to get everywhere. The unit was very spacious. We were on the 5th floor (a 1 bedroom) with a VERY slow lift, which I was expecting since I had read other reviews, but keep that in mind if you have anyone with mobility issues. The bedroom is a good size, but does have a big window in the ceiling that the sun comes through early in the morning. Very good communication from the apartment manager regarding check in and check out.
- Julianne (10/5): - The apartment was in a great spot the old section of Lisbon. Everywhere was walkable. The apartment was fabulous and as described. Estela was a very communicative host.
- Dorothee (8/5): - We liked the location very much and rooms/ space. It was very clean. Stayed on 5th floor. Elevator good enough for when having luggage. Dont understand why we have to take care of trash when paying for cleaning. Dont understand why Euro 6 fee for putting a hold on credit card. The bathroom and kitchen are very much form over function...especially the kitchen where the fridge is behind the door to kitchen....the mattress was very uncomfortable and way too soft for us. Don't have whatsapp and dont want so could not communicate with owner. Would stay again but not sleep on that mattress.
- Cristofer (10/5): - The property was fortuitously located near landmarks, which proved key for navigation. The stairs were a known quantity, but were not much of a problem. The views from the flat were wonderful, especially at night.
- Kl (7/5): Good - In the email, it stated that courtesy coffee would be provided but there was none to be found. This was the only place that did not provide coffee, the other accommodation we stayed in all provided complimentary coffee and tea. It's not a big deal though. There was no AC in the living room, only in the 2 bedrooms. During our stay, the upstairs rental was a family with kids. The kids were running around the apartments and we could hear their foot steps. They were also dragging furniture around for some reason and we could hear the dragging noises.
- Carolyn (9/5): Superb -
- Jackie (10/5): Fantastic - Immaculate, comfortable, right in the town centre I liked everything
- Wendland (7/5): Good -
- jana (8/5): - Nice location in the heart of Rossio Square. Many steps to our flat, but the room was charming and spacious for 2.
- Hein (8/5): Good location, clean apartment, but overpriced for what you got. - Great location. Clean apartment Pillows were hard, very uncomfortable for sleeping. Noise from street can be heard very clear in apartment. No coffee or even black tea available. Stairs are very steep to carry luggage. Lift is very temperamental to operate, we couldn’t get it to the 3rd floor. It feltit was overpriced for what we got.
- B (10/5): Location can’t be beat. Hosts are thoughtful and responsive. 10/10 would stay here again! - Property is at the heart of Baixia, steps from the Santa Justa Elevator and public transportation. We can see the Santa Justa elevator, Carmo Ruins and Castelo de S. Jorge from our balcony and windows. Plenty of dining choices steps from the property. There is also a grocery about 10 minutes walk from the property. Hosts Estela and her husband met us when we checked in because we had flight delays. They were also very thoughtful and left us umbrellas. Apartment was clean and everything was in working order. There is a washer in the apartment but no dryer. Apartment was tastefully decorated. No garish colors or decorations. Not a problem for us but property is not for people with mobility problems. Lift is for luggage only and there are stairs to get to the lift.
- Jorge (10/5): - Great location, close to metro and train station. Close to market and Restaurants. Very nice and warm.
- Hansniuniu (10/5): Exceptional - The location is great, and just at the center of downtown. The convenience of the location enables you to go wherever you want. The apartment is very new and cozy. A well-equipped kitchen and very nice experience here. There is no tissue provided and nobody helps change towels for days.
- Penney (10/5): Lisbon - This location was excellent, easy access to the historical sites plus plenty of restaurants and celebrations.
- Sarah (9/5): Superb - The property was very convenient for the metro, train and all the Lisbon sights. Very close to a grocery store, restaurants etc! Very centrally located, good communication with the hosts, and quiet for its location. We had a lovely time!
- Martyn (9/5): Superb - Fantastic apartment in a perfect location. Had everything we needed for a relaxing stay in the beautiful city of Lisbon. Check in was seamless and everything was ready for us. Very comfortable apartment, right in the heart of the city. Would strongly recommend.
- Gallagher (8/5): Fantastic location and super comfy bed. - Great location Parts of the bathroom were slightly dirty. Specifically the corners and sides of the shower. But still acceptable.
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