Hanoi Center Silk Premium Hotel & Spa & Travel

Name: Hanoi Center Silk Premium Hotel & Spa & Travel
Address: 22 Chan Cam, Hoan Kiem, Hanoi, vn

Location: 22 Chan Cam, Hoan Kiem, Hanoi, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation with Spa Services
The Noble Swan Hotel & Spa offers elegant rooms with modern amenities, including air conditioning and flat-screen TVs. Guests can unwind at the spa with massages and detox treatments, ensuring a relaxing stay.

Convenient Facilities and Services
Enjoy free WiFi, private parking, and a 24/7 front desk for all your needs. The hotel's tour desk provides valuable insights for exploring the area, making your trip hassle-free and memorable.

Delectable Dining Experience
Savor Hanoi's local delicacies and Vietnamese favorites at the on-site restaurant, Hanoi Jade Restaurant & Patisserie. With a daily buffet available, your culinary cravings are sure to be satisfied during your stay.

Experience luxury, convenience, and exceptional dining at The Noble Swan Hotel & Spa. Book now for an unforgettable stay in Hanoi!

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Sauna
Massage services
Currency exchange
Chapel/shrine
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Kid meals
Kids' outdoor play equipment
Public transport tickets
Baby safety gates
Coffee Shop on site
Fruits
Spa/wellness center services
Steam room
Beauty Services
Badminton equipment
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Cooking class
Supervised childcare/activities
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Games
Housekeeping on request
Wine release events
Reception hall
Secured parking
Garage
Health or beauty spa nearby
Bicycle-friendly property
Electric bicycle charging station
Guest education on local ecosystems and culture
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Deluxe Neighbor View

Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a mini-bar as well as city views.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Linen
- Dining table
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Adapted bath
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Day Use (4 Hours) - Deluxe Double or Twin Room with City View

Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit offers 3 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Adapted bath
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Staycation Offer - Deluxe City View (15% discount on extra services)

This offer includes: - Complimentary breakfast for two people - 15% discount on spa, tours and food & beverage

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Adapted bath
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Deluxe City View

Featuring oversize window, air-conditioned room offers a cable flat-screen TV, work desk and an attached bathroom with walk-in shower.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Adapted bath
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
Executive Balcony

Offering city view, air-conditioned room offers a cable flat-screen TV, work desk and an attached bathroom with walk-in shower.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Adapted bath
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Suite with Balcony

Offering city view, air-conditioned room offers a cable flat-screen TV, work desk and an attached bathroom with walk-in shower.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Adapted bath
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Family Suite City View

Fitted with a window, air-conditioned room offers a cable flat-screen TV, work desk and an attached bathroom with walk-in shower.

Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Adapted bath
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Connecting Suite City View

Connecting rooms have a window, cable flat-screen TV and a private bathroom.

Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Adapted bath
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window

Guest Reviews

Matthew (10/5): All in all a fantastic hotel - Chi Phuong and Quang were both excellent the room was lovely and was cleaned every day toiletry’s were refreshed as well as water and tea. The hotel is in a great location not difficult to find with Google maps. I thoroughly enjoyed my stay here and would definitely recommend to others.
Christie (10/5): - Everything excellent Nothing
Jessica (10/5): Great stay in the centre of Hanoi! - Great location in Hanoi’s Old Quarter. Very quiet but accessible to all the main spots. A short walk from the lake. Staff are all very friendly and keen to help out! Some of the furnishings are a little dated but that’s just aesthetics. Excellent price for what you get.
Shouvik Anondo (7/5): - Excellent location right in the heart of old town. Room interiors are nothing like the pictures. The 'balcony' is a sliver of space that you wouldnt be able to even out a tripod on.
Robin (9/5): - Chi and Phuong are very accommodating and friendly. The hotel is cozy and good for short stay in Ha Noi when it close to lots of place to visiting around . Quite street
Ali (10/5): - Very excellent stay. The hotel was clean, organized, and in a good location. The staff were polite, helpful, and very responsive. The room was comfortable, and the service was professional from check-in to check-out. It was a great experience and I would definitely recommend this hotel.
Philip (10/5): -
Quan (10/5): - Các Nhân viên raats thân thiện
Thi Bích Thuy (10/5): - Khách sạn sẵn sàng nâng cấp phòng có balcony mà không tính thêm phí
Tycho Jay (10/5): - Lovely hotel with good location. All the staff is friendly and accommodating especially Chi and Quang always ready to assisted
Tegan (9/5): - Very friendly and helpful reception. Hotel was clean and tidy It would have been nice if the AC was turned on before arrival as the room was very warm
Yen Nhi (10/5): - All superb. The front desk members are super helpful and supportive.
Hung (10/5): Hài lòng - Vị trí, nội thất, nhân viên thân thiện Không
Michelle (6/5): -
Gia Son (10/5): - Rat tot
Lysann (10/5): - Das Personal war sehr hilfsbereit und hat uns tolle Tipps gegeben, wo wir lecker frühstücken konnten! Das Zimmer war sauber, die Betten etwas hart aber durchaus bequem!
Ewelina (9/5): -
Alessia (10/5): -
Norman (9/5): -
MIKU (7/5): -
Stefano (7/5): -
Lan (10/5): - Chi, Phuong, Quang, Giap is very good.thanks 在老城区，房间相对较小，房间也比较老旧了。但性价比是很高的。
Fufang (10/5): -
Marie (10/5): Idéalement situé dans le centre avec un personnel adorable ! Parfait pour quelques jours à Hanoï! - Idéalement situé dans le centre de Hanoï ! Très propre et personnel flexible et adorable.
Lukas (10/5): highly recommend - Very great stay in Ha Noi. we have connecting room which is quite good for visiting around as it close to almost famoust places and lots of nice restaurants around. great service, especially Chi and Anh are very helpful. will definitely comeback 💯
Paula (10/5): -
Lê (10/5): Thích hợp cho kỳ nghỉ - Phòng ngủ 2 phòng nối tiện nghi, khách sạn có vị trí thuận tiện du lịch và gần các điểm tham quan. nhân viên hỗ trợ nhiệt tình và thân thiện đặc biệt là bạn Chỉ , Phương, Quang rất tốt không
Tiến (10/5): Nên nghỉ - Khách sạn có vị trí rất đẹp, gần phố đường tàu và các điểm tham quan quanh thành phố. Nếu có đi chơi Hà Nội mình nhất định sẽ quay lại. Nhân viên rất thân thiện và nhiệt tình. Bạn Chi, Phương giúp đỡ nhiều và rất ok
Bernhard (8/5): Super. - Super Hotel - würde ich immer wieder empfehlen. Personal war supernett und hilfreich, besonders Chi, Phuong, Quang, Giap Gar nichts
mario (8/5): hermoso hotel en un bello lugar - |ubicacion nada
Jungsoon (9/5): -
Gayathri Devi (10/5): - The receptionists Chi and Ivy were very helpful during our stay, they pointed out some fantastic restaurants, and helped us fit more sights into our itinerary
christian (10/5): Very good stay with friendly staff - Chi and Phuong is very helpful and nice 👍 the hotel is warm 🙏 and welcome
Amartya (10/5): - Chi and Ivy were really helpful
Amy (10/5): Perfect, thank you! - Chi + Ivy were so lovely and kind and welcomed us into Hanoi! They were very helpful and gave us good recommendations to eat! We loved everything about the hotel, it was excellent and in a great location, room was very comfortable and pleasant! Staff were very nice. Nothing
Addie (9/5): Mooi locatie, fijne kamer, heel aardig personeel! - De locatie is geweldig! Wifi was instabiel, maar geen probleem voor ons.
Eddie (9/5): - Excellent location.helpful staff Steep steps to entrance we struggled a bit but they let us go to basement level in lift and steps were manageable
Nguyen (10/5): -
Jieun (10/5): - Service is great, spacious enough, great location.
Manthey (10/5): - Chi. Phuong. Quang so helpful
Gabriela (9/5): A perfectly located hotel with the most helpful staff! Super recommended - Super central location, we could easily walk everywhere, but at the same time quiet at night. The room was very clean. We stayed in a room with 2 beds and it was very wide, perfect size. The bathroom was great/modern and the staff was very nice and helpful! WiFi wasn’t working well for us - However, we let the staff know and they said they will fix it immediately!
Bhagwant (9/5): Excellent location - The location was fantastic and the staff was so sweet and helpful. The rooms were a little small
Serena (10/5): Prima - Zeer vriendelijke ontvangst. Mooie rustige kamer. Prima sanitair
Claudiu (7/5): -
Yogeshgautam (1/5): - Nothing to like about it They didn't gave me checkin, they over sold the room even after a confirm booking.
Todd (8/5): Great value in a central location and staff made it very welcoming. - Staff were amazing. Super helpful. Friendly and went out of their way to ensure we were looked after. Water sometimes went cold.
ton bach khoa (10/5): - Chỗ ở sạch sẽ, tiện nghi. Nhân viên: Hoàng, Phương, Tuấn vui vẻ, thân thiện
Salim (10/5): Ivy ( Phuong) Hoang Tuan so cute -
Blandine (10/5): - Jolie chambre, claire, confortable, calme, et propre dans l'ensemble. Balcon. Emplacement dans une agréable rue calme, avec toutes commodités à portée.
James (10/5): -
Sarah (10/5): Good location and friendly staff - All of the staff were fantastic and could do enough to help
jean-michel (8/5): Agréable séjour . - Très bon emplacement, par rapport à la veille ville Manque un buffet ou petit déjeuner, même un café soluble dans la chambre serait bien au pays du thé !
Thu (10/5): - We loved that it is in the centre of Ha Noi Quarter Nothing
Robbert (10/5): -
Mustapha (10/5): - Chi Phuong so cute
Zhiming (10/5): -
Jeremy (10/5): - 😍😍😍😍 The staff is friendly and nice stay
Jeremy (10/5): - Very nice stay
K. (8/5): charming hotel and excellent location - Location was excellent and staff very friendly. We had requested two twin rooms next to each other. It was a bit disappointing to find one twin and one double but the second night we were moved to two twin rooms. The information apparently was not conveyed by Booking.com to the hotel. All good
Jamison (10/5): Lots of good food and drinks. Hanoi is beautiful. The hotel was very accommodating - It was very clean and the hosts were very nice! Chi and Ivy were awesome! Nothing
Ohno (10/5): - Location is very good! Avy’s attitude was great!
Léa (6/5): -
Prayag (7/5): -
Anna-Lena (10/5): - Freundliches und zuvorkommendes Personal. Besonders Chi Chi hat sich toll um uns gekümmert. Lage des Hotels top gelegen.
SHAYAKON (10/5): - Very good 😊😊😊
Kenneth (10/5): Superb location and clean room! - Room was clean. The staff were really nice! Very conveniently located next to one of the most famous Pho’s in Hanoi with other cute cafes close by! Nothing.
Youren (10/5): - The room was perfect and walking distance from some of the best food and shopping. Staff were exceptionally kind and always happy to help.
Amanda (8/5): Good option for central Hanoi - It was difficult choosing a place in Hanoi as everywhere seemed to have mixed reviews, but this was a good choice in the end for a great location in the Old Town without breaking the bank. The room had a window and was clean and comfortable. Helpful and friendly staff. Everything was fine.
Blandine (9/5): - Jolie chambre, lit confortable. L'emplacement de l'hôtel dans une rue plutôt calme Rien de particulier
Florence (7/5): -
Judith (10/5): - L’emplacement de cet hôtel est incroyable. Tout est faisable à pied. L’accueil est prévenant. La literie est de très bonne qualité
Louis (10/5): - Very beautiful place and people,, the staff is friendly especially chi, phuong will and quang.
Monique (9/5): -
Matthew (10/5): - They were very friendly and helpful.
PANAGIOTIS (10/5): Excellent! -
Jungsoon (9/5): -
Armin (9/5): - sehr gute Lage, sehr freundliches Personal.
Monique (9/5): - Unforgettable 25th Anniversary – Exceptional Service by Harry! We recently chose Arcadia Cruise for a 3-day, 2-night journey to celebrate our 25th Wedding Anniversary, and it exceeded every expectation. Above and Beyond Service The absolute highlight of our experience was our Cruise Director, Harry. He went above and beyond to ensure every detail of our stay was perfect. Even after we disembarked, Harry didn't stop looking after us—he personally made sure our journey back to Hanoi was exceptional and seamless. It is rare to find that level of genuine care. A Milestone Celebration The crew made our anniversary feel truly significant. We arrived at our cabin to find a beautiful arrangement of rose petals and swan-folded towels, and they surprised us with a celebratory cake during dinner. These thoughtful gestures made our silver anniversary feel so special. The Perfect Balance The itinerary was ideal for our multi-generational party: Relaxation: For those of us looking to unwind, the cruise was peaceful and well-paced. Adventure: The younger members of our group had a blast kayaking, swimming, and exploring the caves. There was truly something for everyone. Final Thoughts If you are planning a special occasion in Halong Bay, look no further. The combination of the stunning scenery, the well-appointed ship, and the incredible hospitality from Harry and the team made this a trip of a lifetime.
Matthew (10/5): - Just what we needed. A clean, friendly, low key place to retreat from the wild hustle and bustle of Hanoi....... Perfect
Sunlover24 (10/5): Great location and the best value for money in hanoi old quarter - Great view from the room. Clean and spacious room and bathroom and very helpful and friendly staff. The AC had to be turned on again and again after leaving the room and there was no option to leave it on or at least have the settings remembered.
Lillian (9/5): -
david (5/5): - המיקום המקום ישן דורש תחזוקה המים חמים קרים לא יציבים המזרון מסריח החדר ציוד של המנקות זה בקומה שלנו אז הם עומדות מחוץ לחדר וצורחות אחת על השניה ב7 בבוקר
Hung-Chih (10/5): 員工服務積極並隨時訊問房間是否有問題 - 地點好，靠近教堂附近即有美味米其林介紹河粉冷氣比較大聲一點
Eva (7/5): - Le personnel très gentil Manque de propreté
Ha (9/5): Good Deal - Location was nice and quiet but still central and staff was super nice and helpful! Great deal for the price especially since this was a lady minute booking
li (10/5): - 舒适的住宿环境
Thông Cẩm Tú (10/5): - Nice stay
Samuel (9/5): Great stay, recommend for a trip to Hanoi. - Staff were excellent and very kind. We got upgraded to a balcony room which was very lovely for our one night stay. Location very good, easily walkable. For a 4 star hotel, I’d expect free refillable water. They did provide 2 small bottles in all fairness. Room could do with a little maintenance. Owner really should improve here as staff are amazing and do their best.
Olivier (10/5): L’hôtel est proche de tout ce qui rend les choses faciles pour découvrir Hanoï. - L’emplacement, le personnel et le voisinage. Tout était parfait! Je reviendrai Rien
Emma (9/5): Great stay in a quiet side street of the Old Quarter - Great location in the centre of the Old Quarter but on a quiet side street. The rooms were clean and the staff were lovely and accommodated a change of rooms because guests above were making so much noise. We had a great stay! Nothing
ROMAIN (7/5): Expérience mitigée - L'emplacement est top. L'hôtel est classé comme 4 étoiles, alors je l'évalue en tant que tel. Rapport aux autres hôtels 4* habituels, celui-ci est plutôt 3* et largement sur évalué : climatisation qui fonctionne mal, panne du verrou dans la chambre, photos booking bien plus en valeur que le résultat final etc. Par ailleurs les photos du "restaurant" sont fictives, il n'existe pas (ou plus?) J'avais par ailleurs indiqué dès ma réservation que je souhaitais un "late checkout" pour que ma fille puisse faire sa sieste avant de rentrer en France+ je l'ai demandé sur place en arrivant et tous les matins pour qu'on me dise le jour J : désolé c'est pas possible. Cela m'a obligé à trouver un AirBnB en + de cette réservation. Expérience mitigée
jocelyne (10/5): - Hotel très bien placé, personnels au top. D'une gentillesse exceptionnelle. Je reviendrais Ras
Matt (10/5): Incredibly friendly and helpful staff. Suite perfect for family. - The staff was incredibly friendly and responsive on WhatsApp, extremely proactive and helpful.
Ken (10/5): -
Ken (10/5): -
Ken (10/5): -
Robert (9/5): Nice boutique hotel, not too many bells and whistles but a comfortable stay nonetheless - Location was very central, easy to find. Can walk almost everywhere within the old part of Hanoi. We were upgraded to a bigger room with a bigger balcony upon our arrival, not sure why, but very grateful. The hotel was fine in all regards
David (10/5): - Great location amazing price top tier service and staff! Nothing!
Santi (10/5): - Very lovely staff
Tarek (10/5): Thanks for the great stay - Great place and clean