Crystal House Suite Hotel & SPA
Location: Sergeyeva Street 4, Kaliningrad, 236016, Kaliningrad, RU
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxury Spa and Wellness Services
Indulge in massages, body treatments, and facials at our on-site spa. Relax in the health club, indoor pool, and sauna for the ultimate pampering experience.
Exquisite Dining and Refreshing Beverages
Savor delicious meals at Hoffmann or grab a snack at the cafe. Enjoy drinks at the bar or poolside bar. 24-hour room service is available for your convenience.
Premium Amenities and Services
Benefit from complimentary Wi-Fi, concierge assistance, and babysitting services. Additional offerings include a business center, airport shuttle, and free parking.
Immerse yourself in luxury and convenience at Crystal House Suite Hotel & SPA. Book now to elevate your Kaliningrad experience.
Important Information
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- Supervised childcare/activities
- ATM/banking
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Free newspapers in lobby
- Meeting rooms
- Smoke-free property
- Tours/ticket assistance
- Assistive listening devices available
- Braille or raised signage
- 24-hour business center
- Snack bar/deli
- Parking (limited spaces)
- Playground on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Banquet hall
- Wheelchair-accessible on-site restaurant
- Food and water bowls
Rooms Available
-
Business Suite, 2 Bedrooms, Terrace, Lake View
1 King Bed and 1 Twin Bed
1453-sq-foot soundproofed room, lanai with lake views
Layout - 2 bedrooms, living room, and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Terrace
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Ceiling fan
- Lanai
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Family Suite
2 King Beds
1345-sq-foot soundproofed room, lanai with lake views
Layout - 4 bedrooms, living room, and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub and separate shower
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Ceiling fan
- Lanai
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
SPA Suite, 2 Bedrooms, Terrace, Lake View
1 King Bed and 1 Twin Bed
1507-sq-foot soundproofed room, lanai with lake views
Layout - 2 bedrooms, living room, and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Terrace
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Ceiling fan
- Lanai
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Crystal Suite, 1 Bedroom, Terrace, Lake View
1 King Bed
753-sq-foot soundproofed room, lanai with lake views
Layout - Bedroom, living room, and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub and separate shower
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Terrace
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Ceiling fan
- Lanai
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Separate living room
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Laptop-friendly workspace
-
Royal Suite, 3 Bedrooms, Terrace, Lake View
3 King Beds
3229-sq-foot individually decorated room, located on the top floor, lanai with lake views
Layout - 3 bedrooms, living room, and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 3 bathrooms, deep soaking bathtub and separate shower
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Oven
- Terrace
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Ceiling fan
- Lanai
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Location - top floor
-
Royal Suite, 2 Bedrooms, Fireplace, Winter Garden, Lake View
2 King Beds
3229-sq-foot individually decorated room, located on the top floor, lanai with lake and garden views
Layout - 2 bedrooms, living room, and sitting area
Relax - Fireplace; in-room massage available
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub and separate shower
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Oven
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Ceiling fan
- Lanai
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Location - top floor
Guest Reviews
- Yuliya (10/5): Осенние каникулы - Отличный отель по всем критериям. Расположение, чистота, удобство, персонал, кухня - все выше всяких похвал. Обязательно остановимся именно здесь при следующем визите в Калининград.
- Verified traveler (10/5): - Останавливаемся в отеле не в первый раз, все нравится: удобная локация, вкусные завтраки, комфортные и чистые номера. Обязательно сюда вернёмся!
- ANNA (10/5): Гигиена - Нет гигиенического душа в туалетах в номере семейный люкс-это большой минус.
- Nikita (10/5): he best hotel in Kaliningrad - Everything was just amazing
- Alexey (4/5): - Цена не соответствует номеру
- Pavel (10/5): Кристальный Калининград - Супер отель. Лучшие номера, завтраки, термальная зона, а вид из номера и размер номера просто впечатляют! Также шикарны и ужины. На завтрак икра и шампанское. Бесплатная парковка для постояльцев. Удобное расположение. Вообщем лучший отель.
- Verified traveler (8/5): Nice hotel in Kaliningrad - Good location
- Verified traveler (10/5): Fabulous - Amazing place to stay for a rest
- Tatyana (10/5): - Большое спасибо отелю за прекрасный отдых. Приживали с семьей с 2мя детьми. Номер очень комфортный, светлый, просторный . Все удобно и продумано. Отличная зона спа, где проводили вечера. Из номера шикарный вид на озеро, стильная терраса. Завтраки очень вкусные, разнообразный шведский стол, очень качественные продукты. Мы остались очень довольны, спасибо.
- Vladimir (10/5): - Все бвло
- Sergey (10/5): Превосходный отель! - Отель на твердые 5 звезд. Шикарные завтраки. Номер был на 2 этаже и он конечно имел не самый хороший вид из окна - на детскую площадку. При регистрации сказали, что все остальные номера заняты и выше нас заселить не могут. В остальном превосходный отель. Очень современный и просторный номер люкс. Отличный SPA комплекс. Финтес-центр с современными тренажерами. Всем рекомендую себя побаловать пребыванием в этом отеле.
- Sergei (10/5): - Прекрасный вид из всех номеров, кроме 2 этажа. Тихо, очень чисто. Отличное месторасположение. Из недостатков - не хватает централизованной вентиляции/кондиционирования. Соответственно, приходится открывать окна. Одинокий обычный кондиционер при входе не всегда справляется с охлаждением номера с площадью 100 кв.м.+. И, естественно, не снабжает помещение свежим вощдухом
- Vitaly (4/5): - Отель стал гораздо хуже прежде всего сервис
- Margarita (10/5): - Отличный отель, постоянные номера, терраса Отличный завтрак Все понравилось Останавливаемся неоднократно
- Natalia (10/5): Правильный выбор - Очень хороший отель, завтрак, spa. Точно лучший в городе. Вежливый и приветливый персонал. Красивый вид из окна. Номер просторный, удобный. Только нигде нет расчесок ни в номере, ни в spa)
- Marina (10/5): Выходные в Калининграде**** - Очень приятный отель)отличное расположение)персонал подготовлен достойно 5 *—завтрак шикарный —всегда предложено шампанское и улыбка при встрече)Меню на веранде и вечерние программы все продумано до мелочей —вкусно и красивая подача блюд—очень рады ,что выбрали именно этот отель для знакомства с Калининградом****
- Aeksandr (10/5): - Все супер, только душевые протекают:(
- T (10/5): - Property was well equipped and layed out, a central location in Kaliningrad and close to everything needed. Staff was very helpful and English friendly.
- George (6/5): Nice spacious hotel room - The hotel room was luxurious and spacious but lacks attention to details and the hotel service is nothing to write home about. It looked like the restaurant, the room service, the Spa are all separate entities, and the worst part was the elevator which is mainly used by the hotel employees and workers and had always a BO Odor ...they should have an elevator for the employees and the guests should have the priority for using it.
- Tim (10/5): Best hotel in Kaliningrad - I am American and I have spent a lot of time in Russia and I can honestly say this is one of my favorite hotels. The staff is amazing, the rooms are great, and the location is nice.
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