Sapa Cloud Hotel
Location: 04 Thach Son, Sa Pa, Lao Cai, Sa Pa, VN
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreation Opportunities
Experience the thrill of exploring Sa Pa with our bicycles for rent as you bask in the breathtaking views from our terrace and garden.
Delightful Dining Options
Savor mouthwatering meals at our restaurant, grab a quick snack at the coffee shop, or enjoy room service during limited hours. Don't miss our daily complimentary reception and unwind with a drink at the bar/lounge.
Luxurious Amenities
Indulge in our Colonial hotel's complimentary breakfast, limo service, express check-in/out, and airport/train station shuttle services for a seamless stay. Relax in our elegantly appointed guestrooms with modern comforts like LCD TVs and rainfall showers. Treat yourself to a memorable getaway at Sapa Cloud Hotel.
Important Information
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Proposal/romance packages available
- Express check-out
- Fireplace in lobby
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Street parking
- Concierge service
- Wheelchair accessible
- Fireplace in lobby
- Hiking/biking trails nearby
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Mountain biking nearby
- Express check-in
- Ecotours nearby
- Tours/ticket assistance
- Free reception
- Snack bar/deli
- Scooter/moped rentals on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Train station pickup (surcharge)
- Train station drop-off (surcharge)
- Free breakfast (local cuisine)
- Couples/private dining
- Proposal/romance packages available
- Reception hall
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Room (Deluxe)
2 Queen Beds
431 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Local maps
- Laptop-friendly workspace
-
Deluxe Double Room
1 Double Bed
377 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Local maps
- Laptop-friendly workspace
-
Family Room (Executive)
2 Queen Beds
431-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Local maps
- Laptop-friendly workspace
-
Deluxe Twin Room
2 Large Twin Beds
377 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Local maps
- Laptop-friendly workspace
Guest Reviews
- BTanner (9/5): Great location, comfy and wonderful helpful staff - Great location and wonderful staff. We stayed 4 nights and it soon felt like home. Nice breakfast and good restaurant to hunker down after a day of venturing around. The front desk organised taxies and buses and were always welcoming and ready to assist. Nothing to mention.
- sugam (9/5): -
- David (9/5): - Excellent location in the heart of things. Hotel is well-run with helpful staff. Nice restaurant with seating on their front porch. I had a chicken hot pot that was delicious and generous in size. The single portion could feed two pretty easily.
- Maria (9/5): Overall, it was pleasant stay. Staff on duty were very responsive to our needs, always pleasant. - Ladybird Hotel is centrally located, in the middle of Sa Pa town centre. Across the street is a little park, to sit and relax, watch people going on with their daily activities. Lots of shopping and eating options in very close proximity. Shower water pressure was great. Bathroom was big. The room was very spacious for four adults, lots of room to move. View from our room were stone church and Sun Plaza Station. Staff were very quick to respond to a query, always pleasant. Assisted us with our luggage. Hotel can improve on: bathroom exhaust fan, not powerful enough to dry up dampness from showers, bidet was leaking, so floor next to the toilet was always wet. Shower mat was so tiny, it more of a rug, by the time fourth adult finish shower, it was all very wet, I can wring the water out; unable to adjust water temperature in the shower, it was too hot for my liking, close to being scald. Dining room could use a bit of sprucing up, even if it's not peak season, it should not look like a dumping area, storage room when guest are just a table away, eating. A heater in the reception area, it was 8 degrees when we check out and had to wait for transport, it was freezing cold.
- Oleg (10/5): Шапа. Мекка северного туризма во Вьетнаме - Расположение. Все рядом. Нормальная еда. Вкусный Фо Бо
- Hashim (10/5): - Everything is nearby from sun plaza to food
- Sabina (7/5): -
- Rachel (1/5): - Location Rat infested hotel
- Malcolm (8/5): - Excellent location and beautiful food The pictures were obviously taken awhile ago as the property and breakfast looked nothing like it now
- Mignon (9/5): It was memorable. - Location is perfect and the staff is friendly. Hotel closes at night, you need to ask the frontdesk to open it for you. Not the typical hotel.
- Thao (9/5): Tuyệt - Phòng sạch sẽ và rộng rãi, nội thất hoạ tiết thổ cẩm khá đẹp. Vị trí ngay trung tâm thuận tiện đi lại, ăn uống và mua sắm. Khách sạn phục vụ bữa sáng buffet khá ngon và đầy đủ. View phòng ko được đẹp tí và giá cả cho 2 người 1 đêm mình thấy hơi đắt, chắc do vị trí trung tâm thuận tiện nên cũng thấy đáng tiền.
- Marcello (9/5): -
- lụa (9/5): -
- Ana Martins (9/5): - O funcionário foi excelente, sempre muito prestativo. O quarto estava em óptimas condições, muito limpo. Pequeno almoço à carta.
- Pete (9/5): Very good location - Great location - good budget hotel Staff were so helpful and friendly particularly when one of us was ill. Not a great view on our side of the hotel Nice breakfast but not much choice
- John (10/5): -
- マリアン (9/5): Would definitely come back here. - The building is old but it is well maintained. They have toiletries and they change towels everyday. The location is excellent, a few steps away from Sapa Church and Sapa Station; and few minutes away from Sapa Market. The staff are thoughtful and helpful despite the fact that some of them have difficulty expressing themselves in English. They gave my mom a birthday gift even though they didn’t have to (big thanks to Duc). They accommodated my request to reheat a left-over take out food (thanks Ben). Their food is awesome with so many choices (if you order lunch or dinner from their restaurant) and they often give free desserts (happens only when its Duc’s shift schedule). There isn’t much choice for the breakfast that pertains to vietnamese cuisine (but i do love their pho). It would have been nice if they serve breakfast buffet or have more vietnamese food available for their free breakfast options. Also, they don’t offer vietnamese coffee for breakfast (except when Duc is around).
- Dindo (8/5): Wonderful stay! - The staff are very accomodating! The property is very close to the sapa center where everything is available! The property is a bit old though clean!
- ricardo (9/5): - Os funcionários são muito educados e prestativos Que só passei um único dia ;( rsss
- Laura (8/5): -
- DUY (10/5): - Bonjour Idéalement situé Personel aimable et sympathique Je suis ravi Merci
- Alexandra (10/5): - Super emplacement près de tout, le soir c'est magnifique de voir la rue animée de passants dans le brouillard parce que je suis allée en debut janvier, devant un café sur la terrasse du restaurant. Les personnels, l'hébergement et le restaurant rien a dire et niveaux qualité prix pour ma part ce n'est pas chère du tout. Je vous conseille sans hésitation et jy reviendrai au même hôtel un jour.
- ALBERT (10/5): Personnel au petit soin !! Un super séjour à Sa Pa, Merci Duc - La chambre était spacieuse et confortable avec tous les équipements nécessaires (sèche cheveux, mini frigo, bouilloire avec thé et café à disposition, etc.). Le petit déjeuner est bon et il y a du choix ! Petit plus pour le personnel qui est très agréable et un grand merci à Duc pour son accueil chaleureux et ses attentions ! Cela fait 2 mois que nous sommes en Asie et il a été notre meilleur hôte ! Rien
- divya (7/5): - Location Breakfast
- Sawant (10/5): -
- Dwik (9/5): Good choice for budget family friendly trip. - Best location, very close to Sapa Stone Church and Sapa station. Very helpful staff they help us to book trip to Fansipan, Their food are also delicious. There is no suitcase table, so we need to range all our clothes in the closet and close our suitcase so we can walk in the room. Other than that, everything is perfect.
- GNEI SHARMEEN (10/5): A good stay ,great staff and great location - Great location right at the city Centre. Close to many restaurants. Breakfast was simple , yet great. Rooms were comfortable. Staff was fantastic , friendly and very helpful None
- David (10/5): - The hotel is right in the centre of town in a beautiful old building. The room and the bathroom was big. Nothing.
- Lin (10/5): - The location of the hotel in the down town is really convenient to go anywhere. The food was delicious for vegan or anyone and the staff especially named Ben provided us very warm and kindly service. Also, the room had a wonderful view that we can see the Sapa street and the mountains.
- Kahdijh (10/5): مكان جميل لوعدت سابا سأعود اليه - تعامل الموظفين جميل جدا الموقع في السنتر قريب من كل الخدمات والمقاهي والمطاعم الغرفه كما في الصور نظيفه ومرتبه إطلاله على السنتر جميله جدا منطقة الإفطار داخليه وخارجيه خيارات الإفطار تتضمن البيض والخبز الذي يناسب المسلمين الفندق يبدو قديم ولكنه من الداخل مجدد ونظيف لاشي
- Lucy (10/5): - Lovely rooms, really friendly and helpful staff. The hotel manager even arranged our transport back to Hanoi and personally negotiated putting our touring bikes on the bus at the bus station. Excellent service.
- Shyamjith (8/5): -
- Daria (10/5): Ausgezeichnet - Das Hotel ist fantastisch! Sehr gute Lage , zentral , jedoch sehr sehr ruhig, leise , nicht nur in der , sondern tagsüber kann man seine Ruhe genießen. Sehr sauber, nach Rücksprache kann man jederzeit putzen, auch als wir bis spät Nachmittag im Zimmer bleiben, hat man dann auch spät Nachmittag Zimmer geputzt. Das Personal ist besonders gut. Richtig sehr freundlich, warm, familiär, sehr nett und hilfsbereit, mit gutem Englisch, was leider in Vietnamesischen Hotels nicht immer selbstverständlich ist. Wir durften sogar 1h später Zimmer verlassen, als wir mussten , weil es mir schlecht ging. Das war wirklich Ultra nett.. Gutes leckeres Frühstück, große Portionen. Das Restaurant im Hotel ist auch einfach perfekt ! Leider haben wir dort erst nur am letzten Abend gegessen, was wir sehr bereut haben. Es war ein vom leckersten Essen in Vietnam . Wir haben es nicht erwartet. Also wir können das Hotel nur empfehlen. Wenn wir noch mal in Sapa kommen würden, dann nur ins diese Hotel. Es wird auch allen unseren Freunden empfohlen. Dankeschön 🙏🏼👍🏻 Alles perfekt
- Marisa (10/5): - The location is fabulous. Very near to some local foods. Very near to tourist spots. And room is big and comfortable. The lady owner herself is very accomodating. Breakfast foods is also very good. None
- Johanna (9/5): Spacious room with lovely local textiles on bed. - The room was very light and bright. Big windows - comfy bed.
- Trevor (10/5): Great hotel with fab location . - Everything, staff were fab great location.
- Ignasi (10/5): Hotel céntrico y habitaciones limpias - La habitación está muy bien, muy limpia y el personal es muy muy amable y atento. Hotel en pleno centro, ubicación inmejorable.
- Stela Čuljak (10/5): -
- Megan (10/5): - The hotel staff were amazing from the start of my stay, right till the end. I arrived at midnight and there was someone waiting for me at reception with my key so I could just go straight to my room and sleep. The rooms were clean and the bed was very comfortable. I ate at the hotel restaurant twice and the food was good. I ordered the steak and it was cooked just right. The team booked my onward travel with direct pick up from the hotel. They communicated everything well and made sure I got on my bus okay. Overall a really good experience and I would have extended my stay here if I didn’t have further plans booked. As a solo female traveller it was nice to feel safe and looked after by a team of lovely people, thank you ☺️
- benjamin (10/5): - The hôtel is well located and the Staff is very kind !
- Nelli (10/5): Great location and amazing staff - The accommodation is in an excellent location, right in the center, with everything within easy reach. The staff are extremely kind and helped arrange the transfer back to Hanoi. Thank you very much!
- HOANG VU (10/5): Đáng giá so với chi phí - Chỗ nghỉ ở ngay trung tâm nên thuận tiện dạo chơi các hướng, nhân viên thân thiện, vui vẻ, phòng sạch sẽ...
- Edward Donald (8/5): - Central location. Helpful staff. Nice ambience of a general traveller s place to stay. Great value for money. Nice views of town from hotel window.
- Ria (9/5): A lovely place to stay in Sapa - Staff are very friendly and helpful. Food and service was excellent. Comfortable bed and clean room. Perfect location. Great value for money. Laundry cleaned and returned in less than 24 hours. Would not hesitate to stay again. Couldn't get the tv to work. No signal.
- Marco (10/5): - The room, the food, the place, the location. Did I mention the food? The cold but that's not the hotel's fault.
- David (8/5): - Location Nothing
- Maria Rosa (8/5): - La atención fue excelente, nos recibieron a las 6 de la mañana y nos dieron un lugar para descansar, nos guardaron las valijas hasta la hora del checkín. Que el desayuno no era ni buffet ni continental, sino a la carta.
- Waltraud (8/5): -
- Isadora (10/5): -
- Cesar (8/5): - L’emplacement et le personnel très serviable. Petits déjeuner bof.
- Daisy (10/5): Welcoming comfy stay in heart of Sapa - The staff are so kind and welcoming, even made me a ginger tea when I was unwell which was very appreciated. We stayed at this hotel twice. Laundry service was super quick and high quality. The restaurant serves lovely food and breakfast is great with fresh Bahn mi. Great location to explore SaPa and surrounding area. Helpful when we checked in late after a night bus Nothing, it was perfect
- patricia (9/5): Très bonne adresse 3* central - Un excellent 3*, chambre spacieuse avec grande baie vitrée Très bien tenu , ascenseur Personnel aux pt oignons adorable et serviable Le resto très bon Le pt dej , 1 fois à la carte avec juste un plat Puis 2 fois carte et buffet pas terrible ( nouilles sautées pastèque épis de maïs ..)
- Shamil (9/5): Highly recommended to stay in SAPA - Staff is really great. Food is delicious. Convenient location. Nothing
- Andrew (10/5): An excellent base for a visit to Sa Pa. - The location of the hotel is ideal, right in the centre of Sa Pa within easy reach of all locations. The hotel was clean and very comfortable. The staff were exceptional- they were keen to help in any way they could from booking tickets, arranging laundry to even giving us water before we set off on our trek. The food was excellent and attracted many visitors who were staying elsewhere. Highly recommend this hotel. Nothing
- Maureen (9/5): - Great location and friendly staff
- Iris Lynn (10/5): It was a good stay at Sapa. - The staff especially Duc is so helpful and polite. It’s really a 5 star customer service experience. Plus the location is close to everything. Nothing
- Lisa (10/5): Great hotel in good location - Great stay in Sapa. Family owned boutique hotel that truly cared for their customers. I was not feeling well and the staff showed genuine concern and care. The hotel is also in a central location in Sapa, close to food and entertainment. The staff can help you book tickets, tours, and buses. Room was spacious and clean and the beds were comfortable.
- Paula (10/5): - Staff were very friendly and helpful. Great location. I would stay here again
- Nathalie (10/5): -
- Paul Yang (9/5): -
- Hsiao wen (9/5): -
- Liron (8/5): -
- Shaik Iqbal Basha (9/5): - Wonderful hospitality from the staff. Centrally located and surrounded with dozens of restaurants and shops. The food is very nice and tasty. Along with breakfast we also tried lunch and dinner. David speaks very good English and others understand fairly well. We got a mountain view room with amazing views.
- Jan (8/5): - The whole staff very polite and ready to help at each situation . Good breakfast and the central location with nice view from the rooms.
- Jaymee Ellein (9/5): -
- LN (8/5): Emplacement central et accueil sympathique. - Établissement et accueil très agréable avec un emplacement central. Petit-déjeuner trop léger
- Mohammad (7/5): رائعه - قريب. من السنتر لم يقومو بالنظافه. الدوريه للغرفه
- Thu Hang (8/5): -
- Kerri (10/5): Fabulous would stay there anytime - Location staff were amazing they went over and above to help you. Rooms were lovely and clean Food was beautiful Nothing 100/100
- Nguyễn (9/5): -
- THUY TRANG (9/5): Rất ok - Gần trung tâm quảng trường, ban công nhìn thẳng ra tòa Sun và núi, phía trước ks có sảnh đẹp ngồi ăn uống, ks có cơm VN ngon và giá cả phù hợp nên ko cần ra quán ăn, nhà mình bị nhầm giờ ra xe về nên vội vàng đi mà ks vẫn kịp đóng lại phần đồ ăn dưa mình mang theo, thật biết ơn đội ngũ nhân viên nhiều ạ. Nước bồn cầu hơi yếu
- Yochy (10/5): Exceptional - I got a beautiful room with large windows overlooking the mountain, the staff was lovely especially Duck and Ling. They made sure to pack me breakfast every day for my trips.
- Truc (8/5): Very good -
- Amir (10/5): Exceptional -
- Amir (10/5): An amazing stay at The Ladybird Hotel in Sapa We stayed in a twin double room, which was clean —the staff were incredibl - An amazing stay at The Ladybird Hotel in Sapa We stayed in a twin double room, which was clean —the staff were incredibly friendly, welcoming, and always happy to help with anything we needed. Their warmth made the whole experience even more special. We would definitely recommend this place to anyone visiting Sapa and would love to come back in the future
- Jeremy (8/5): Great location and friendly staff. - The hotel was clean, comfortable and in a good location to walking around and seeing the local sights (lake, sun plaza transportation to Fansipan summit). The entire staff was friendly and welcoming. They coordinated our transportation to our next destination as well as did our laundry at a very reasonable price. Very happy overall.
- Mariano (10/5): Exceptional -
- Emmanuel (9/5): Superb -
- Katrine (8/5): Great value for money and good location. - Very central location. Room very clean and comfortable with a lovely shower. Only allowed 1 coffee with breakfast and rather confusing trying to understand this. We offered to pay for a 2nd coffee but this was difficult to explain!!
- An (8/5): Very good - It’s closer to the other attractions.
- Charmaine (8/5): Very good - The view from our room was pretty. It encapsulated the beauty of Sapa. The location is great. It was near a lot of tourist spots. There were a lot of places to explore nearby by foot. The staff were amazing. I loved their chocolate drink for breakfast. Nothing, honestly. Everything was almost great.
- Le (9/5): Superb -
- Timothy (9/5): Superb - Very comfortable. Right in the middle of SAPA
- Jess (10/5): Exceptional - Great location in centre. Amazing food in restaurant downstairs
- Sajid (9/5): Superb -
- Kat (10/5): Exceptional - The staff were very polite and helpful. Location was great! I could see Sun Plaza from my window. I hope you can improve with the breakfast options though.
- Inga (10/5): Exceptional -
- Cristina (10/5): Great stay - Room was big with a nice view of the city. Staff were very helpful. Good hotel location.
- Maja (4/5): For the price and for one night only (thankfully), it was just bearable. But really would not recommend this place. - Only positives about our stay was the location and good quality of breakfast. Upon arriving and checking in the guy at reception told us in broken english something about not using a towel to wipe something in the bathroom? After a few hours of running the split system AC there was puddles of water around the toilet from a pipe that ran off the AC and into the bathroom. We then clicked that’s what he meant about not wiping the floor with the towels provided. There was also a random pipe coming out of the wall in the shower…assuming it was next doors split system AC. There was also a piece of toilet paper wedged into one of the ceiling tiles…not sure what that was about, it was just gross to see. Overall the whole bathroom was just foul and not cleaned properly. Also had issues with paying for our stay with card, as their machine was apparently broken and then miraculously fixed the same day, after being told it was going to be a few days before the eftpos machine was fixed. The service from the receptionist about that problem was just terrible.
- Aniket (8/5): Very good -
- Aaron (7/5): Convenient location, good value for money - Convenient location, we just needed to hotel for a few hours after our day tour and before catching the overnight train back to Hanoi. Room was clean and we were able to have the breakfast on the morning we checked in before our tour rather than the following morning. They also organised transport to and from Lao Cai train station. View from the window wasn’t pleasant.
- James (10/5): Great location and value for money - Location was excellent and the room was lovely. Food in the restaurant was good and not at all expensive Staff were very helpful. Shower was not operating at 100% Took ages to get hot water but worked eventually.
- Robyn (8/5): Very good -
- Lisa (10/5): HIGHLY RECOMMENDED - The stay in Ladybird was amazing. The room was clean, the bed very comfortables, and the wifi strong (support remote working and videocall). The stuff was very polite, kind, and available to respond to the requests. The food of the restaurant was special, and the price was average compared to other locations. In short, highly recommended.
- Fariha (8/5): Very good -
- Florian (5/5): Passable - Hôtel is really well located. One of our rooms had some light issues, so the staff gave us another room. However the second room also showed some problems. It was really humid and smelt like poop. Also We were expecting a buffet for breakfast as shown in the pictures, but we were in low season, so we only had a small menu. We were in Vietnam for 4 weeks, and it was by far our worst hôtel experience (the only bad experience by the way) . The manager was not comprehensive.
- Yam-may (4/5): Walking Distance to Sun Plaza, but the room smells a bit of molds l, AC is not heating - The room is large enough for 2 people, which I like, l, enough space to walk around. We were charged an extra 300k Dong for early check-in. It was 5 degrees when we arrived, and the room was freezing cold. The heater is not heating enough to at least warm down our room temp. The toilet is not flushing well. The smells a bit of molds end up sneezing a lot whenever I'm in the room. Breakfast has really poor selections. Although the hotel location is very close to the city centre, walking distance to sun plaza and all other restaurants. Our room view is Sun Plaza.
- Roger (8/5): Great location and clean room with great customer service. - Great location in the middle of Sapa town. Walking distance to Fansipan Sapa Station. Many foods and Cafe are all within a short walking distance. Room and bed are clean. Breakfast can be better.
- Sri (9/5): Superb - Super clean. They made up my room every day. Only the weather was not good when I was there. Overall? Worth it
- Joebin (7/5): Great Location, But Some Disappointments - The hotel was in a perfect location. The staff was friendly and the rooms were clean. However, there were a few downsides: a large cockroach in the room, but the staff quickly came to remove it. The mini fridge made a lot of noise even though it wasn’t working, which caused us to throw away our food. Lastly, we had our laundry done at the hotel, which initially went well. The staff told us the rate was 20,000 VND per kg. At checkout, it suddenly became 50,000 VND. After a long discussion, we ended up paying 30,000 VND per kg, but we were not happy about it. Maybe in the future, consider giving receipts so the agreed price is clearly written down.
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