Surgrand Hotel
Location: Unnamed Rd., PO Box 111, Sur, Ash Sharqiyah South, 0411, Sur, OM
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Opportunities
Indulge in leisurely moments by the outdoor pool or maintain your fitness routine in the well-equipped gym at Surgrand Hotel.
Culinary Delights
Treat your taste buds to a delightful experience at the hotel's restaurant, coffee shop, or through 24-hour room service, and don't miss the daily complimentary buffet breakfast.
Comfort and Convenience
Relish in the comfort of air-conditioned rooms with fireplaces and unwind with luxurious amenities like deep soaking bathtubs. Take advantage of the complimentary wireless internet, and enjoy the convenience of a 24-hour business center and express check-in/check-out services.
Plan your stay at Surgrand Hotel in Sur for a beachside retreat near cultural attractions - book now for an unforgettable experience.
Important Information
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.
Policies
Check-in: 01:00 PM - Anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Express check-out
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Fitness facilities
- Free breakfast
- Safe-deposit box at front desk
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Express check-in
- Tours/ticket assistance
- Area shuttle (surcharge)
- 24-hour business center
- Playground on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Free buffet breakfast
- Banquet hall
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Superior Double Room, 1 Double Bed
1 Double Bed
Soundproofed room
Relax - Fireplace
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Electric kettle, 24-hour room service, free bottled water, and refrigerator (on request)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No windows, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Fireplace
- Electric kettle
- Bidet
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- No windows
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
-
Deluxe Room
1 King Bed OR 2 Twin Beds
398-sq-foot room with sea views
Relax - Fireplace
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Electric kettle, 24-hour room service, free bottled water, and refrigerator (on request)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Fireplace
- Electric kettle
- Bidet
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
-
Executive Room
1 King Bed OR 2 Twin Beds
495-sq-foot room with sea views
Relax - Fireplace
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Electric kettle, 24-hour room service, free bottled water, and refrigerator (on request)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Fireplace
- Electric kettle
- Bidet
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
Guest Reviews
- فهم خلفان (9/5): -
- muhannad (10/5): - Everything was wonderful and peaceful, away from the noise. A big thank you to Sangay and James for their help — honestly such a respectful and helpful team!
- mahmood hamood (10/5): -
- mahmood hamood (10/5): -
- Nick (10/5): -
- ibrahim (10/5): -
- Alexander (9/5): -
- Ali (8/5): - موقع جميل وهادئ وقريب الكورنيش والخدمات متوفرة بجانب الفندق لا يوجد
- IMAN (10/5): -
- Abdullah (10/5): -
- Ahmed (8/5): - Emplacement super pour les wadis shab et wadi tiwi. Hotel simple et efficace.
- Ahmed (10/5): - The room was absolutely amazing! I had booked a single night in a Deluxe Double Room with Sea View, but because of some maintenance work, they upgraded me to an Executive Room with a Balcony and Sea View for free. The staff was incredibly helpful, and the room, along with the pool, was spotless.
- zouhair (10/5): - La piscine et la décoration de l'hôtel
- Jennifer (8/5): -
- Madeleine (10/5): Sehr empfehlenswerter Aufenthalt. - Wunderschöne Zimmer, freundliches Personal und tolle Lage. -
- Dogukan (9/5): -
- MUKTAR RASHID SAIF (8/5): -
- Ivan (10/5): -
- Andrzej (10/5): - Świetny hotel w trakcie objazdu po Omanie. Bardzo duże i komfortowe pokoje, smaczne śniadania i pyszna kolacja (świeża ryba).
- Prem Geovanni Johnson (7/5): - The stay , breakfast, swimming pool Some of basic provisons were not there ,like ear buds, cutlery sets , empty refridgerator .
- Manfred (10/5): Nettes Hotel um Sur zu besichtigen - Die Lage ist hervorragend um Sur und Umgebung zu besichtigen. Das Hotel läßt keine Wünsche offen und besonders das Upgrade in eine riesige Suite war sehr nett vom Betreiber. Frühstück äußerst reichhaltig. Die Angestellten waren immer sehr hilfsbereit. Nichts, alles prima
- Michal (9/5): -
- Lorenzo (9/5): - Ottimo hotel a pochi minuti dal centro di Sur. Camera molto grande, moderna e pulita. Personale molto gentile. Colazione molto valida. 😊 Niente
- wassila (10/5): Très bien - Cet établissement est parfait lors d’une halte entre les wadis et le désert. Il est propre et confortable. Le personnel est très sympa. Il se trouve à 15 mn de la corniche où il y a des restaurants sympas et quelques boutiques. Rien
- Ingrid (10/5): -
- Alies (9/5): Great! - Great hotel for exploring Sur and surroundings. We stayed for one night. Tasty breakfast. And very friendly staff :) All was good.
- Aldarmiki (10/5): الموقع ونظافة الفندق وتعامل الموظفين كان ممتاز - الموقع وتعامل الموظفين كل شيء كان على ما يرام
- Melissa (9/5): Perfetto - Staff gentilissimo e struttura con molti servizi! Siamo riusciti a godere della palestra e della piscina con idromassaggio. La colazione è molto abbondante e varia. Stanza enorme con vista sul mare. Possibilità di avere parcheggio coperto , se lo si trova libero. Se proprio devo trovare un problema, posso dire che abbiamo avuto difficoltà con la luce dell'ingresso della stanza perché era una combinazione di due tasti, ma nulla di ingestibile ..
- Mohammed (10/5): فندق ممتاز وغرفه واسعه ونظيفة جدا - الفندق ممتاز والغرف واسعة والفطور متنوع، الموظفين متعاونين جدا وموظفين الاستقبال ممتازين لايوجد
- Aziz (9/5): A Warm Welcome and a Wonderful Experience - We had a wonderful stay at this beautiful, spacious, and very clean hotel. The level of service was truly excellent and we were extremely satisfied overall. As a family, we booked a connected room and were pleasantly surprised to receive one with a sea view, along with an extra bed (without even requesting it). It’s rare to feel this genuinely welcome in a hotel and everything was perfectly arranged from the very beginning. The breakfast was delicious, well prepared and offered a good variety with something for everyone. The pool area also looked clean and well maintained, although we didn’t get a chance to use it. The only downside was that someone from housekeeping knocked on our door at 7:30 a.m. It wasn’t entirely clear why, but it did interrupt our sleep.
- Khalid (10/5): انصح به وبشده .. فندق رائع - الهدوء والموقع وتعامل الموظفين لا شئ
- IKRAME (9/5): Très bonne étape à Sur - Bel hôtel et piscine agréable Le petit déjeuner n’est pas assez varié
- vira (10/5): Un séjour parfait en famille - Voyageant en couple avec un enfant, nous avons eu l'excellente surprise d'être surclassés en suite : la chambre était magnifique et parfaitement insonorisée, ce qui nous a permis de passer des nuits très calmes. Mention spéciale pour la salle de bain, tout simplement excellente. Tout était impeccable, de la qualité des repas (petit-déjeuner et dîner délicieux) à l'efficacité du service. Le personnel a été très professionnel et accueillant du début à la fin. Nous recommandons cet établissement sans aucune hésitation ! Rien.
- Amur (8/5): -
- Salim (10/5): -
- Hind (10/5): سعدت بالإقامة في هذا الفندق وسيكون خياري الاول في كل مرة ازور فيها صور - الموقع والنظافة و الاستقبال خصوصا من الموظف البشوش Sanjay
- Ahmed (9/5): المكان جميل وهادي وحلو وانصح فيه لانه نظيف جدا وتعامل الموظفين كذلك - هادي المكان المواقف بالليل معظم الناس ترمس وترمي المخلفات بجنب الفندق
- Alaraimi (10/5): -
- Susan (9/5): Loved the hotel. - Loved the pool and the quietness everywhere. Was ok
- Maryam (10/5): - الفندق جميل جدا الغرف نظيفه والموظفين رائعين
- HAMED (10/5): Exceptional - Exceptional.. all service nearby.. location and great staff. Nothing
- Abdelaziz (6/5): Prima hotel - Ligging en fijn voor een tussenstop Weinig. Prima voor een overnachting
- luca (10/5): - Camera grande. Piscina
- Mohammed Al Sebaai (10/5): - الموقع الطاقم النظافه المرافق
- Sylvie (7/5): Pour une nuit de transit c'est parfait - Très grand choix au petit déjeuner. Personnel sympathique. Petite chambre pour 3 personnes
- Oosumani (10/5): -
- Ahmed (9/5): -
- Mohamed (9/5): - الموقع ممتاز والفندق بعد التحديث أصبح مستواه رائع .. أيضا مسؤول الإستقبال المشرفي كانت معاملته لنا متميزة وحصلنا منه على ترقيه في نوعية الغرفة .
- Abdullah (10/5): -
- edoardo (10/5): Ottima base per visitare Sur e dintorni - Colazione abbondante e varia. Staff estremamente gentile e con ottima padronanza dell'inglese. Camere ampie e ben arredate. Posizione strategica per visitare sia Sur che le vicine attrazioni (Ras al Jinz, Wadi Shab, Wadi Tiwi) Nulla
- Mohammed (10/5): -
- Maryam (10/5): - Excellent
- Dorien (8/5): -
- Sunil (9/5): - Everything was excellent
- Reem (10/5): - Excellent Nothing
- Maryam (10/5): Will revisit again for sure - Location was easy and at the start of sur, it was extremely clean, and rooms were extremely comfortable I slept like a baby , and the staff were very very helpful and kids and welcoming All was good
- ahmed (7/5): It’s good for short stay but quite pricey - It’s clean and relatively new It’s on the outskirts of the city and staff are doing bare minimum
- Ayoub (5/5): - Emplacement pour aller au wadi sahb et pour couper la route direction le désert Hôtel très ancien, sur la route Petit déjeuner peu qualitatif
- mariamelia (8/5): -
- Qasim (9/5): - Everything is beautiful and excellent and the location is as well. Special thanks to the staff James
- Belqees (10/5): -
- Abdulrahman (9/5): -
- Luiza (9/5): - Très grande chambre, confortable et très propre. Accueil par James adorable ! Petit dej bon mais pas incroyable, ne vaut pas le prix.
- Sara (9/5): -
- Mohammed (10/5): - Clean and Comfortable Very welcoming Staff
- Khalid (10/5): Top - Personnel au petit soin, propreté extrêmement agréable
- Descartes (8/5): - L accueil et la taille/services de la chambre Emplacement excentre Le road show des voitures le long de la route principale la nuit tombée
- Mohammed (10/5): Perfect -
- Hassan (10/5): -
- Christoph (10/5): Very cosy hotel, super nice staff - since the hotel was not fully booked, we received an upgrade to the Jr Suite. That was super nice and our 14month old baby boy had plenty of room to play
- Peter M. (9/5): - Zentral zum Airport! Fenster waren sehr schmutzig !!
- Justyna (10/5): -
- Isabella (9/5): Gentilezza - La gentilezza del personale, un grazie a Mr. Sanjay che alla reception ci ha ricevuto calorosamente e ci ha dato una camera migliore rispetto a quella prenotata. Il ristorante è favoloso. Noi avevamo la mezza pensione con menù alla carta e abbiamo potuto scegliere quello che più desideravano. Piatti ben cucinati e prenotati. Grande CHEF !
- Higbee (9/5): -
- Reem (10/5): - Everything is super great 🤍 Nothing
- Al Jabri (10/5): Excellent - We got a room upgrade to one of their best rooms with sea and pool view, the gentleman who welcomed us was very nice, me and my family really appreciate the free upgrade. Nothing
- Kelly (9/5): -
- ahmed Juma (10/5): -
- Marko (8/5): -
- Atheer (10/5): -
- Nils (7/5): Zweckmäßige Unterkunft für 1-2 Nächte - Preis-Leistung gut, Zimmer sauber und gut, sicher eines der beiden besten Hotels in Sur Lage weit außerhalb, Frühstück geht so...
- Bernd (8/5): -
- Andrea (8/5): -
- Giovanna (8/5): - Camera grande e ben arredata, pulita, bellissima vista. Ottimo ristorante. Le finestre non si aprivano.
- Aisha (10/5): - Great stay! The staff were friendly, the room was clean and comfortable, and the location was perfect. Would definitely stay here again. Nothing
- Jun (9/5): 很不错 - 酒店在当地属于比较高级的。环境非常好，视野可以看到大海也很不错。只是位置有点偏，开车到中心区域需要20分钟能接受。 付费早餐有点贵
- HAMED (8/5): - الموقع رائع.. لا يوجد
- Guido Michiels (9/5): Confortabel hotel - verwarmd zwembad confortabele kamer alles OK
- Carlos (9/5): Comfortabele stek dichtbij Sur - Prima hotel wat buiten Sur gelegen. Heel comfortabele en grote kamer (1314) en goede faciliteiten : degelijk restaurant
- Nadine (7/5): Gute Unterkunft für 2 Nächte - Schöner Pool mit warmem Wasser
- Alessandro (8/5): -
- Maryam (10/5): - The location of the hotel is excellent and very convenient and the rooms were comfortable and quiet. The staff were very friendly and helpful, always smiling and ready to assist. The breakfast was delicious with a good variety of options. Nothing
- Camille (8/5): - we got free upgrade thanks again!!
- Daniel (10/5): -
- Martin (9/5): - Vybavenie hotela posobilo novo a pristup personalu bol velmi dobry. Bazen bol strasne studeny :)
- Alorimi (10/5): 🤍🤍🤍 - An Exceptional Stay – Absolutely 10/10! My stay at this hotel was truly outstanding from start to finish. The hotel is extremely clean, well-organized, and very comfortable. The room was spacious, beautifully prepared, and equipped with everything needed for a relaxing stay. Housekeeping clearly pays great attention to detail. What made the experience even better was the amazing staff. Everyone was friendly, welcoming, and always ready to help with a smile. Their professionalism and hospitality made me feel genuinely valued as a guest. The location of the hotel is perfect and convenient, close to many services and attractions, which made getting around very easy. The breakfast was delicious with a good variety of options, and the overall service throughout the hotel was excellent. I truly appreciated the attention to guest comfort and the high level of service provided. Everything exceeded my expectations. I highly recommend this hotel to anyone looking for a wonderful and comfortable stay. Thank you to the management and the entire team for such a fantastic experience. I will definitely return again! 🤍🤍🤍
- Simon (9/5): - De passage à Sur, cet hôtel était parfait, personnel très sympathique, chambre confort et propre. Tout était parfait
- Maria (8/5): - Ein guter Platz für einen kurzen Zwischenstopp in Sur. Das Hotel liegt etwas außerhalb von Sur in keiner besonders schönen Gegend
- Soooeren (7/5): -
- Mario (8/5): -
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