The Norna

Location: 148 Tenison Road, Cambridge, gb

Star Rating: 7.5 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• CCTV outside property
• Television in common areas
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Double Room with Private Bathroom

  Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features a private entrance, a safe deposit box, an electric kettle, heating, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper

• Single Room with Private Bathroom

  Providing free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The single room provides a private entrance, a safe deposit box, an electric kettle, heating, as well as a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Safety deposit box
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper

• Large Double Room

  Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a private entrance, a safe deposit box, an electric kettle, heating, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper

• Triple Room with Private External Bathroom

  Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The triple room offers a private entrance, a safe deposit box, an electric kettle, heating and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper

• Deluxe Double Room

  Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room provides a private entrance, a safe deposit box, an electric kettle, heating, as well as a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed

Guest Reviews

• ginaliveslife (9/5): - staff helpful.nice room very close to railstation and supermarket less than 5 mins walk.able to arrange luggage storage. would stay again. about 20 t0 30 miniute walk from centre/college area of Cambridge
• Nowsherwan (9/5): -
• Shah (5/5): - Location He smell the house smelt like sewage unclean bathroom and too small
• Lucas (10/5): -
• Auronda (10/5): Clean and next to the station - Practical Practical
• Ahmet Emre (10/5): Keyifli, sessiz, huzurlu konaklamaydı. - Konumu çok iyi istasyona yakın güvenli giriş çıkış. Temiz oda ve duş. Konforlu yatak. Odada büyük bir tv ve çaycı da mevcuttu. Çift kişilik odada tek sandalye olması. Bir tabure vb oturmak için 2 kişiye yetecek mobilya olabilirdi
• Jonathan (8/5): Overall, I was satisfied with my experience of The Norna and would consider staying there again. - The location was handy more for the station than the town. I appreciated the second door code for Friday after 11 a.m. and the use of one of the large lockers downstairs. I am grateful to the on-site staff member for being so helpful. - The bedroom, shower room and bedclothes were clean. - All communications were sent to me in a timely fashion. The shower gel canister needs to be checked between guests as it had run out when I went to shower on Wednesday night. One coat hanger was broken, so that should be replaced. Also, guests should be told in advance that the bedside lamp is of the touch-activated type, which accounts for the absence of a switch.
• Helen (7/5): - A very comfortable bed and good sized room. Tiny bathroom, not enough shelving. No facilities in the kitchen except for a microwave and a fridge ie no cutlery, plates etc
• Lai (7/5): -
• Gergely (8/5): Great value for money close to the station - The location is great and I really like that it is within a small, typical british house. Getting in was easy, code keys worked. Although the room faced the street, it wasn't noisy at all. For the price it was perfect
• Kevin (9/5): The norna - A very pleasant and comfortable night's stay, clean and tidy.. Would definitely stay again. Very Pleased with the price. Only a minor issue. Would recommend an extension lead for the kettle as the lead Didn't reach the plug socket, had To place the kettle on the floor.
• Maja (10/5): Bardzo dobry wybór dla kogoś, kto podróżuje sam - Bardzo czysto, świetne instrukcje od właściciela, bezproblemowe dotarcie i zakwaterowanie, czajnik, ciepła woda Małe okno, jeden zepsuty wieszak na ubranie
• Jo (9/5): Great value - Great position near the train station
• Jo (9/5): -
• Петър Влахов (9/5): - The location is key Could really hear all the other customers in their rooms
• Hardy (8/5): -
• Jennifer (8/5): Perfect - Great position good facilities
• Pearce (9/5): -
• Jacobus (8/5): -
• Tahsin (10/5): Very kind and communicative host, location was great despite a small room, definitely worth booking. - The location was great and situated close to the university, as well as many popular stores. The hotel isn’t exactly one for luxury but this was well known before booking, in terms of convenience, it is still great.
• Marcia (8/5): - Clean and simple - I stayed in the extra small room and it was fine for one for one night
• Anna (9/5): Clean and good room. A bit small but overall good choice for a nice stay without breaking the bank - Super cute and very clean room. The place is close to the train station and it’s easy to reach the city centre from there. The check-in is easy and overall it was a good stay. The spaces are a bit small, especially in the bathroom. Though it must be said that for the price it’s very good.
• Kristýna (6/5): Pokoj byl hezký a uklizený, super komunikace, ale smrad z koupelny byl opravdu strašný - Ubytování bylo blízko vlakového nádraží a obchodů, bylo hezky uklizeno a komunikace s majitelkou byla super Bohužel strašně smrděly odpady v koupelně, museli jsme mít zapnuté odvětrávání a zavřené dveře do koupelny jinak to šlo do pokoje, když jsme na noc odvětrávání vypli abychom se vyspali tak se ráno nedalo v koupelně vydržet. Naštěstí jsme tu byli jen jednu noc a ráno jsme odjížděli, takže rychle hygiena a pryč z koupelny. V noci jsme se nevyspali, postel byla nepohodlná a papírové stěny, takže jsme slyšeli vše z chodby
• Ella (6/5): -
• Martin (8/5): Ideale Unterkunft zum Übernachten und fußläufig das Centre zu erreichen. - Hatten Zimmer im EG. Gute Lage in Bahnhofsnähe, dort Frühstückmöglichkeit. Ca. 17 min. zu Fuß in die Innenstadt. Alles fußläufig gut zu erreichen. Dusche mit Einhebelmischer. Das Zimmer hatte die richtige Größe für einen Aufenthalt bis 3 Tage indem man aus dem Koffer leben. Es gibt keinen Kleiderschrank. Die Einstellung der passenden Wassertemperatur an der Dusche war sehr schwierig. Im kleinen Duschraum keine Möglichkeit Handtücher aufzuhängen.
• Dana (8/5): -
• Albanie (4/5): -
• KENICHI (8/5): 価格に見合った内容でした - 価格と駅からの近さは大変満足でした。共用電子レンジがあり近くのスーパーで購入したものを調理できて便利でした。またチェックアウト後の荷物を屋内のロッカーで預かっていただき安心で助かりました。 エレベーターがないので最上階の3 階まで少し狭めの階段を荷物を持って上がる必要がありました。また隣の部屋の音は聞こえやすいと感じました。Bookin.comのメッセージ機能を使って連絡が来る一方、その機能を使ってこちらから問い合わせをしてもなかなか返事がなく、最終的に電話をせざるを得なかったことに少々ストレスを感じました。
• Max (10/5): -
• Tinatin (10/5): - The location is great, and communication with staff was very helpful all the time. Also, the place was clear, and the rooms were cleaned often. The location is great, near the main train station, and around it are many grocery shops and dining places. Only one thing was a problem: there was not available any plate, spoon, fork, or knife in the place.
• Elizabeth (5/5): More like a house share than a hotel - Room was clean and the property is in a good location Bathroom so tiny my partner could barely sit down on the toilet. Bathroom door was mounted on a curtain pole to slide back and forth. Bed was small and not very comfortable. Someone (probably cleaner) left our room door unlocked, fortunately nothing was stolen
• Maria Teresa (10/5): Muy bueno - Si Nada
• Isabel (5/5): -
• Patricio (6/5): - Ubicación y precio Espacio muy pequeño y calefacción muy fuerte
• Blackwood (8/5): -
• Ginny (10/5): -
• Claudia (9/5): -
• SJ (8/5): -
• Colin (10/5): -
• Oksana (8/5): -
• DIEGO (8/5): -
• Farhad (10/5): -
• Linan (9/5): -
• Linda (7/5): It was warm, clean, quiet and comfortable. Good value for money - Location was good. I couldn't find a microwave to warm my food as it was cold and there was no one to ask so I had to go out to buy hot food.
• Kumbi (10/5): Always exceptional value for money -
• Imanol (5/5): -
• Hotea (6/5): -
• Steve (8/5): -
• Eleanor (7/5): -
• kat (9/5): Great place for a short stay - Clean, and very close to the city centre. There were even l9ckers you could use after check out. Very considerate. The water pressure wasn't great. Shower and sink would both fill up instantly.
• Nádia (8/5): Gostei bastante! Voltaria :) - Gostei bastante! :) Seria perfeito se trocassem as toalhas e colocassem chá e leite todos os dias.
• Siree (8/5): -
• Kumbi (9/5): - Clean comfortable property that is exceptional value for money for a business trip. I stay here frequently. Bathrooms are snug, but not problematic.
• Petros (7/5): -
• Stewart (1/5): Disgusted! - I did like that this 'What did you like?' box gave me space for PART 1 of 2 Parts of WHAT I DIDN'T LIKE (otherwise I could not fit it all in): I COULD NOT GAIN ENTRY TO THE NORNA, so was LEFT 'HOMELESS' FOR THE NIGHT, chilly & raining. 31Oct25: nothing in advertising stated Norna unstaffed coded automated entry, otherwise I would have avoided. For 10% more, could have booked staffed hotel. I am high-tone deaf - difficulty hearing speech, especially electronic speakers, people need to speak slowly/clearly from nearby. Booked from my home computer, left soon after for where I was going (Halloween party/overnight stay) night before Norna booking. Received Booking Confirmation from booking.com, showing Confirmation Number & Pin Code, printed it & took it with me. I do not carry smartphone due high cost & limited use due my hearing difficulties. Before leaving home, spotted/read 2 emails from 'The Norna through booking,com' 31Oct25 4:41 & 4:43 PM; glanced at them but did not print them, simply noted they confirmed Booking Confirmation I had already printed. Left home promptly to avoid arriving late. On 1Nov, on arrival Cambridge, went about my business but hoped to get to Norna in afternoon to book in - failed. Arrived Norna about 6.30pm, in gentle steady rain. Notice beside door 'Please ring the bell', did so, no reply. Inkjet-printed Booking Confirmation in my hand as I repeatedly rang bell or thumped on door. Noticed Booking Confirmation getting damp/blurred, so stowed inside jacket. I was getting cold. Saw keypad outside door but assumed for owner/staff entry. Knocked on adjacent doors - got no joy. Saw some people enter/leave house to right- visitors not owners, knew nothing about getting into Norna. CONTINUED BELOW IN 'WHAT DIDN'T YOU LIKE' PART 2 of 2 Parts of WHAT I DIDN'T LIKE: Sign outside Norna: 01223 467XXX; Booking Confirmation said that was number for directly contacting Norna – rang it, answerphone, left message 'unable to get in to booked accom, ring back'. No returned call yet, 29 days later, despite many more calls by me. From outside Norna, rang booking.com 24hr contact number: automated answer, no human. It asked for Booking Number – I told it Confirmation Number on Booking Confirmation: 3 number blocks, dots between them – not recognised. Would not put me through to human agent, gave no help when told I could not gain entry to booked/paid for accom. Tried entering the PIN Code from Booking Confirmation on keypad. Entry not gained. After ¾ hour in rain trying to get into Norna accommodation, had to give up, find other accom. When I got home, found several more emails, giving same landline number for Norna, then one giving mobile number +44 7535 74X XXX. Repeated calls made to both numbers, no contact made. Mobile either busy or not available/answered, landline not answered. Only communications since received by me were repeated requests for my review – YOU’VE GOT WHAT YOU WANTED, I DID NOT! I would have dealt with this privately if I could. Won’t again use booking.com unless I get refund, apology & compensation. Will never use Norna – can’t say again, as I have never been able to use it! (restrictions on number of characters which could be entered in this disliked box forced me to also use liked box above to give cogent information, but still abbreviated somewhat to fit in the space allocated)
• Nokomis (7/5): Was a nice place to stay but the neighbours had a bad domestic next door at 1am, was quite frightening. - Comfortable bed Close to the train station
• Bethany (9/5): -
• Agata (6/5): -
• Vanessa (10/5): This was my second time here and if there was a third, I’d come back. No doubt. - I really like where this place is located, really close to the station and not so distant from the city centre. I arrived early in the morning at the station in Cambridge and having the Norna so close was very helpful, moreover, while you go to the city centre you can already start to get a taste of what Cambridge is! The place is clean and cosy. The bed is comfortable. You’ve got anything you need, if not, Claire is always so nice and available to help. I was travelling alone and this place welcomed me like it was home :)
• Zac (7/5): -
• Jason (8/5): -
• joseph (5/5): -
• Dita (10/5): -
• Cristian (8/5): - Posizione, privacy Pochi appendiabiti, Pochi dettagli
• Léon (10/5): -
• Penny (10/5): Comfortable and no worries. - Everything was easy - the pre-arrival instructions were clear and friendly; the door codes worked and the room was fine. TV reception was a bit variable but I lived in Cambridge and it was always like that, so not the fault of the hotel.
• Wendie (10/5): Very local to where we where going - Nice and cozy and near train station N/a
• Neil (9/5): -
• Michiteru (10/5): - 部屋はコンパクトできれいで、たくさんのコーヒーとミルク、砂糖と紅茶があります。初日に水のボトルが1つあります。駅からとても近く、静かな地域です。看板があり、すぐに見つけることができます。ナンバーキーはとても便利です。
• richard (9/5): -
• Philip (9/5): -
• Joao Paulo (8/5): -
• Jibrin (7/5): My stay at the Norna - The room was smaller than shown in the picture , but still comfortable. The location was good, quite street with a Sainsbury 7 mins walk away. Seems quite safe. Seamless checking. I would recommend it for solo Travelers. The sheets looked stained, the cleaning was done once in the 3 days that I was there.
• Jana (3/5): - Good location Old facilities and dirty
• Rishabh (9/5): -
• Andrew (7/5): -
• Bartłomiej (7/5): - Czystość, lokalizacja i standard obiektu Przytkany zlew
• Michael (1/5): -
• Nimmil (10/5): -
• Harrison (10/5): -
• Pedro (9/5): -
• Afiq (9/5): -
• Isidro (9/5): Great location & quiet area - Clean & tidy room, good WiFi and great location 4 minute walk to train station and bust stop and 10 minutes walk to city centre.
• Sergio Saiz (9/5): -
• sultan (5/5): -
• Pedro (9/5): -
• Ulf (7/5): Good - Good location near the train station. Good service from the host, quick answers and helpful. A change of towels every second day would have been nice.
• Yiannis (8/5): Very good -
• Ayaaz (8/5): Very good -
• Leonie (8/5): Very good -
• Afshaa (10/5): Exceptional - Service was too good, room was nice and big, clean was in top.
• Clare (8/5): great value handy to train station and sights - no breakfast room only.very clean.iwas in a compact single room which was very compact but had everthing i needed tea and coffee and kettle fan which was needed tv reception couldhave been better
• Jason (4/5): Disappointing - Bed was comfy Curtains were falling off the rail with no hooks sink plug in bathroom not working shower tray was not emptying so drain was blocked noisy everyday we stayed from upstairs not private at all stay at your own risk😒😒😒
• Alison (9/5): Superb -
• T (6/5): Pleasant -
• Andrew (7/5): Good - Location and ease of checkin Very noisy neighbours with shouting and inconsiderate noise
• Hoang (6/5): Satisfactory - Convenient location, close to lots of places to eat. The place was clean and quiet. The room I was in has a tiny window that unfortunately doesn't allow sufficient fresh air in at night, making the room nearly unbearable after a hot day. The shower was also a little finicky and was often too hot or too cold.
• Kc_travel (9/5): Superb - Location of the hotel was fantastic as it was located close to the train station within walking distance. I rented a double room, bed was comfortable, bathroom facilities were top notch and having a kettle to brew beverages made my morning routine that extra special. Overall great hotel and service and offers, I can see myself booking this same hotel and its services for future visits to Cambridge. N/A
• Zhiyi (7/5): Good -
• Trang (10/5): Exceptional -

Photos