Element Chalets Zermatt

Location: Aroleid Wald, Zermatt, ch

Star Rating: 4 Stars

Property Type: Chalets

About this Property

Important Information

Policies

Check-in: 04:00 PM - 08:00 PM

Check-out: 09:00 AM

Amenities & Facilities

• Non-smoking rooms
• Terrace
• Family rooms
• Pets allowed
• BBQ facilities
• Safety deposit box
• Ironing service
• Sauna
• Ski storage
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Shuttle service (additional charge)
• Grocery deliveries
• Outdoor furniture
• Coffee Shop on site
• Pet bowls
• Pet basket
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• Delivered food - securely covered
• Ski storage
• Ski-in/ski-out access
• Free wired internet
• Ski lessons on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Internet access
• Private picnics
• Japanese garden
• Snow sports gear
• Charcoal grill
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Chalet

  4 Doublerooms: Good quality box-spring beds with confortable mattresses. In two of the bedrooms the beds can be divided to make two single beds. Each room includes a modern closet with sliding doors and an integrated mirror as well as a comfortable armchair. 4 Bathrooms & 1 day bathroom: There are 3 bathrooms on the top floor, as well as 1 bathroom and 1 day-bathroom on the main floor. All bathrooms include a shower. One bathroom is offering a bathtub with integrated shower. Every bathroom provides a hair dryer, hand soap, shampoo & showergel. Toilet paper & tissues are provided free of charge. Towels, bathrobes and sauna towels are at your disposition.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Hand sanitiser

• Superior Chalet

  4 Doublerooms: Good quality box-spring beds with confortable mattresses. In two of the bedrooms the beds can be divided to make two single beds. Each room includes a modern closet with sliding doors and an integrated mirror as well as a comfortable armchair. 4 Bathrooms & 1 day bathroom: There are 3 bathrooms on the top floor, as well as 1 bathroom and 1 day-bathroom on the main floor. All bathrooms include a shower. One bathroom is offering a bathtub with integrated shower. Every bathroom provides a hair dryer, hand soap, shampoo & showergel. Toilet paper & tissues are provided free of charge. Towels, bathrobes and sauna towels are at your disposition.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Hand sanitiser

• Superior Chalet

  4 Doublerooms: Good quality box-spring beds with confortable mattresses. In two of the bedrooms the beds can be divided to make two single beds. Each room includes a modern closet with sliding doors and an integrated mirror as well as a comfortable armchair. 4 Bathrooms & 1 day bathroom: There are 3 bathrooms on the top floor, as well as 1 bathroom and 1 day-bathroom on the main floor. All bathrooms include a shower. One bathroom is offering a bathtub with integrated shower. Every bathroom provides a hair dryer, hand soap, shampoo & showergel. Toilet paper & tissues are provided free of charge. Towels, bathrobes and sauna towels are at your disposition.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Hand sanitiser

Guest Reviews

• Michael (10/5): - Das Chalet ist Tiptopp ausgestattet, es fehlt an nichts und ist sehr sauber und sehr gepflegt. Der Vermieter ist extrem hilfsbereit. Besser geht's nicht. Wir haben uns sehr sehr wohl gefühlt. Jederzeit wieder. Nichts
• Afroditi Maria (8/5): Beautiful chalet with great ski access, but lacking convenience - The chalet was very spacious, and each bedroom had its own en-suite bathroom, which is ideal for a large group. It was very clean, with a modern style throughout. There was a ski room where we could store our equipment, and the ski-in/ski-out access was very convenient as it meant we didn’t have to carry skis to the lifts. The kitchen was well-equipped with all necessary utensils (we even managed to make tiramisu) which made it great for cooking as a group. Andreia was very friendly and extremely helpful with the luggage, and she gave us an introduction to the house. Lukas and Jessica were also very responsive throughout our stay. We expected better hospitality in terms of guidance and small touches, even though the hosts were responsive and communicative. For example, it would have been helpful to include a booklet with instructions (such as noting that there is a switch to turn on the lights along the path, as you need to walk for around 14 minutes in the dark to reach the chalet). It would also have been a nice gesture to provide some welcoming snacks or drinks in the fridge, as we have experienced in other stays. We found the selling products (drinks and clothing in the ski room) a bit off-putting. Additionally, two of our friends arrived a day later, and we were required to pay for their transfer to the chalet. This did not feel particularly hospitable. The location was also not ideal. While it is at the end of the slope and allows for ski-in/ski-out access, it may not suit everyone. We were a group of young friends, but it would be challenging for elderly guests or families with toddlers, as reaching the chalet involves a 14-minute uphill walk. It is also quite isolated, which makes grocery shopping inconvenient (the nearest supermarket is about a 25-minute walk away). Lastly, the checkout was at 9am which is very unusual for accommodations/hotels.
• Rebecca (9/5): - Lovely chalet right next to the slopes. Great hosts and communication. As communicated, the hill up to the chalet can be a bit challenging for some. We had a great stay and would love to visit again!
• Arsen (10/5): - Just wanted to say thank you for the amazing stay at the chalet, everything was perfect, the comfort, the service, the atmosphere. Special thanks for bringing the skis as well, we really appreciate it. The only small thing was that we didn’t realize beforehand that getting to the chalet requires quite a proper walk uphill, but on the other hand it has its charm, you put on your skis and ride straight down the slope, which is fantastic. Inside the chalet everything was great, it has absolutely everything you need, very cozy and well organized, and any small issues were resolved quickly and efficiently, which we truly appreciated. Overall, we really enjoyed our stay and would be happy to come back again, thank you so much. The only small thing was that we didn’t realize beforehand that getting to the chalet requires quite a proper walk uphill
• O'Toole (10/5): We absolutely loved the chalet and would stay here again! - Location was exceptional for ski on ski off. There is a walk to the village but it's not far at all and you can easily get an electric taxi that gets you quite close to the chalet. The chalet itself was gorgeous and well appointed - super clean, one bathroom for every room, very comfortable. We have no complaints!
• Antonelli (8/5): - Si trova su una delle piste che portano in città. Sfortunatamente la pista non era accessibile a fine novembre, quindi è stato più difficile raggiungere la struttura. Avrei voluto che gli host fossero stati più accoglienti e reperibili ma capisco dato che erano in viaggio.
• Danielle (9/5): - Excellent Chalet, the size cleanliness facilties were amazing. The sauna was lovely too. The walk up in the evening was a little dark and slippy, could do with some xtra lighting.
• Maar (5/5): „Schöner Chalet, aber schlechte Privatsphäre und gefährliche Wege.“ - Der Chalet selbst ist wirklich schön – sehr gute Ausstattung, in einem gepflegten Zustand. Die Unterkunft an sich hat uns gefallen, wenn man nur das Haus bewertet. Leider gab es mehrere Punkte, die für uns sehr problematisch waren: Betreten der Unterkunft ohne Erlaubnis Während unseres Aufenthalts ist eine Mitarbeiterin des Chalets ohne Vorankündigung und ohne unser Wissen in das Gebäude gekommen. Unser 16-jähriger Sohn kam früher zurück und wollte seine Sachen im Keller ablegen. Dabei stand plötzlich eine Mitarbeiterin im Kellerraum – ohne zu klingeln, ohne anzuklopfen, ohne zu fragen. Für uns ist das ein schwerer Eingriff in die Privatsphäre und absolut unangebracht. Sehr schwierige Erreichbarkeit für Familien Für Familien mit kleinen Kindern ist der Zugang zum Chalet extrem schwierig: Taxis fahren wegen Schnee nicht bis zur Unterkunft. Wir wurden jedes Mal ca. 600 m entfernt abgesetzt und mussten alles bergauf tragen – Koffer, Kinderwagen, Einkäufe usw. Der Fußweg ist nicht gesichert, direkt neben einem Hang und einem Fluss. Für kleine Kinder ist das wirklich gefährlich. Nicht familienfreundlich bei Anreise/Abreise Besonders Familien mit kleinen Kindern sind hier stark eingeschränkt. Das sollte deutlicher bei Booking erwähnt werden, da es ein erhebliches Sicherheitsrisiko darstellt. Insgesamt ist der Chalet wunderschön, aber wegen des Eingriffs in unsere Privatsphäre sowie der gefährlichen, ungesicherten Wege können wir die Unterkunft für Familien mit Kindern leider nicht empfehlen.
• Zsuzsanna (10/5): We really enjoyed our stay here and definitely will be back. - Everthing! It is an exceptional Chalet with ensuit rooms so everyone can have their comfort. Kitchen is stocked with all the items that we needed so we could have a relaxed time. Location is on a private property so you can have your own privacy.
• Paulo (10/5): A spacious, family-friendly chalet with all amenities and a lovely view from the windows. - We had a wonderful stay at this chalet. It was spacious, clean, and had all the amenities we needed for a comfortable visit. The rooms were bright and welcoming, and the view from the windows was beautiful. It’s the perfect place for families. Peaceful, well-equipped, and close to nature. We truly appreciated how well everything was maintained and thoughtfully arranged.
• Fadoua (10/5): - Excellent séjour dans le chalet TERRA, tout était parfait. Le chalet est incroyablement bien équipé, tout est très bien pensé. Les propriétaires sont d'une disponibilité et d'une réactivité impressionnante je n'ai jamais été aussi bien informée. Bref je recommande mille fois ce chalet nous nous réjouissons d'y retourner prochainement.
• Christian (10/5): Je ne peux que recommander et me réjouis d'y revenir - Un excellent accueil de la part de Lukas, le chalet est magnifique, très bien équipé. Il est spacieux et confortable, avec une atmosphère qui nous a donné l'impression d'être à la maison. De plus, notre chien a été très bien accueilli. Check-in et check-out très facile. Rien, si ce n'est que j'ai regretté de devoir quitter cet endroit.
• gonzalez (10/5): Espectácular - Excelente súper recomendado ! 1.000/ de 10 el mejor arbnb en el q me he quedado ! No el falta nada Todo espectacular !
• Nicolas (10/5): Séjour exceptionnel dans un grand chalet bien fourni, très confortable et avec une sauna incroyable. - On a adoré! C'est un grand chalet qui avait 4 chambres spacieuses, dont 3 avec des salles-de-bain privées. Le salon-salle à -manger peut facilement accueillir 8 personnes. La cuisine est spacieuse et très bien équipée. Il y avait des tablettes pour la vaisselle en suffisance, des capsule pour le café en quantité astronomique, et tout ce qu'il fallait pour ne plus vouloir sortir! Au sous-sol il y a une grande pièce avec un chauffe-chaussure, une machine à laver le linge et de la lessive en grande quantité, ainsi qu'une magnifie sauna toute équipée, avec serviettes en quantité, huiles essentielles, etc. INCROYABLE! Rien du tout :) A noter que le chalet se trouve à la sortie de Zermatt, soit environ à 15 minutes du centre et à 20 minutes de la gare à pied. A noter aussi que l'on ne voit pas le cervin depuis la maison...
• Friederike (10/5): -
• Roeland (9/5): Fantastisch en goed verzorgd en zeer compleet. - Locatie en inrichting Nvt
• Saqibhabib (10/5): Exceptional - The attention to detail by the host to make the stay extremely comfortable, the prompt service, comfortable beds, amazing sauna...we could not have asked for more.
• Chong (10/5): We have wonderful and awesome stay. - We occupied 3 chalets with 18 pax of us. Great place and view of the nature. It takes about 5-10 minute walk down to have great view of the early morning sun shining on the great Matterhorn. Love the serenity of the surrounding. We all have a great time at the chalet. Chalets was cozy, spacious, clean and well equip. Owner was very nice and kind thru out our stay and also very responsive to our queries and request. Not available.
• Jimmy (10/5): Delightful 3 night April stay - Ski in/out close to most important gondola and apres ski locations. Cosy but luxurious apartment with all amenities and clean!
• Najib (9/5): Superb -
• Emma (10/5): Exceptional -
• Theongyee (8/5): Very good - I think the staff are very friendly and the chalet is cozy The location is not so convenient as taxi couldn't reach and we've to a 7 mins on a steep terrain. Besides, there is no washing machine provided for such a big chalet!
• Martin (9/5): relaxing, comfortable stay with amazing views - Location is amazing, just a few minutes walk from Gorner Gorge, excellent view of the Alps from the window. The chalet itself is well equipped and had a good assortment of games to keep the kids amused when the weather was not good. The owners were really helpful both in getting there and checking in once settled. It would be nice to have a washing machine in the chalet. It is a 15-20 mins walk to the supermarkets to stock up on items, not complaint but need to be aware as there is nothing else nearby.
• Caroline (10/5): Exceptional - Chalet was immaculate and very cosy. We stayed as a family of 8. There is plenty of space for all 8 of us. Accommodation is about 15-20 minutes walk to the centre of Zermatt. Lovely views as you walk. Will highly recommend. Thank you, Lukus and Jessica
• Marc (10/5): This was the perfect house, on the outskirts of Zermat, for our hiking vacation. - Perfect location. The house was super clean and well outfitted for our needs.
• Ben (10/5): Loved our stay here! Would be happy to stay here again. - The chalet had everything we needed and was in a nice location a little bit outisde of the town, but walkable that . Check-in and check-out was very easy and communication with the hosts was super smooth. Would love to stay here again. Ideally next time in the winter :)
• Imre (10/5): Exceptional - We had a great time staying in the chalet, Lukas was super helpful from before the arrival, helped with any information we needed throughout the stay. The chalet is beautiful, amazingly located and very well equipped. You will not be dissappointed chosing it at any time.
• Mehul (10/5): Exceptional - The chalet is very spacious, clean and has a good layout. Facilities like the ski room, mini shopping and the sauna are awesome. Balcony spills over into a ski slope which is awesome. Needs a bit more cutlery in the kitchen
• Aleksandra (10/5): Just perfect - everything was perfectly organized. Lukas is amazing host! The Chalet is fully equipped. We will definitely go back there again :) -
• Richard (10/5): Exceptional -
• Marko (10/5): Exceptional - Ski in out
• Simon (10/5): Brilliant! - It was super-helpful having Jessica and Lukas so close by and able to respond quickly to any questions. Some of our party would have liked a washing machine in the chalet
• Brett (10/5): An amazing way to experience Zermatt! - Hosts were awesome and accommodating whenever we needed anything. They organized our taxi from the train station and helped us bring our suitcases up to the chalet.
• Marit (10/5): Really recommended - Very kind and service minded personell, answered quickly all our questions, - before we arrived and during our stay. Perfect location, short walk to centrum of Zermatt (2 min) or 5 min by el taxi. Ski in and out, very beautiful and nice area, perfect view to Matterhorn. We were 9 adults and 2 babies - all rooms were fantastic, clean and nice. Very good breakfast was brought to our chalet every morning. Nothing
• Maggie (10/5): Exceptional chalet and services - - Great location. Ski in and ski out. Well organized and useful ski room with boot heater. - well equipped kitchen, espresso machine, even with a cheese fondue set with recipe guide. - Love the sauna room. - Lukas is very helpful. Thank you for the wonderful experience. - weak wifi on the second floor
• Bandar (10/5): Amazing Experience - Location is spectacular, right next to the ski slope. Chalet is beautiful, well stocked and maintained. Thanks very much to Lukas and his staff, you've been very helpful. Overall, a very, very pleasant stay. Nothing negative to say about it really.
• Josh (8/5): Very good -
• Soo (10/5): Exceptional - The house and the furnished kitchen and sauna. Nothing
• Mohammed (1/5): Bad - CHALETT MANAGER TRAETING GUEST RUDE WAY
• Daniel (10/5): Great location, great service - We loved the location and the service from Lukas was absolutely amazing, thanks for the great breakfasts 🤤 It was all great 🤩

Photos