Nativ Tulum Hotel Boutique
Location: Calle Neptuno Ote., Entre Calle Beta Sur y Calle Orión Sur, Tulum, QROO, 77760, Tulum, MX
Star Rating: 2 Stars
Property Type: Hostel/Backpacker accommodation
About this Property
Outdoor Pool and Bicycles
Enjoy the outdoor pool and rent bicycles for a leisurely exploration of the surrounding area.
Dining and Beverage Options
Indulge in room service or grab a snack at the grocery store. Unwind with a drink at one of the 10 beach bars on-site.
Convenient Amenities
Benefit from complimentary Wi-Fi, concierge services, and a 24-hour front desk. The hotel also offers a shared kitchen and airport shuttle services.
Stay at Nativ Tulum Hotel Boutique for a perfect blend of comfort and convenience in Tulum City Center. Experience a memorable stay within proximity to key attractions.
Important Information
- 24-hour pool access
- Contactless check-out is available.
Policies
Check-in: 03:00 AM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Health or beauty spa nearby
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Designated smoking area
- Street parking
- Concierge service
- Wheelchair accessible
- Picnic area
- Television in common areas
- Ecotours nearby
- Grocery/convenience store
- Tours/ticket assistance
- Wheelchair accessible parking
- Free self parking
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Cave exploring/spelunking nearby
- Shared microwave
- Shared refrigerator
- 24-hour pool access
- Health or beauty spa nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
Rooms Available
-
Exclusive Suite, Balcony
1 Queen Bed
323-sq-foot individually decorated room, balcony with garden views
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, microwave, shared/communal kitchen access, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe and wardrobe or closet
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Shared/communal kitchen access
- Smoking and Non-Smoking
- Bedsheets provided
- Blender
- Toaster oven
- Soap
-
Design Suite, 1 King Bed
1 King Bed
323-sq-foot room with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, microwave, shared/communal kitchen access, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe and wardrobe or closet
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Shared/communal kitchen access
- Smoking and Non-Smoking
- Bedsheets provided
- Blender
- Toaster oven
- Soap
-
Family Suite, Patio
1 King Bed and 2 Twin Beds
377-sq-foot individually decorated room, balcony/patio with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, microwave, shared/communal kitchen access, and room service (limited hours)
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower, and rainfall showerhead
Practical - Safe and wardrobe or closet
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Balcony or patio
- Shared/communal kitchen access
- Smoking and Non-Smoking
- Bedsheets provided
- Blender
- Toaster oven
- Soap
- Deck or patio
-
Luxury Suite, 1 King Bed
1 King Bed
269-sq-foot room with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, microwave, shared/communal kitchen access, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe and wardrobe or closet
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Shared/communal kitchen access
- Smoking and Non-Smoking
- Bedsheets provided
- Blender
- Toaster oven
- Soap
Guest Reviews
- Joseluis (2/5): - No esta abierto,lo anuncian como hotel y es un hostel, no hay nadie, en ese lugar ,es un engaño..mas aun nadie se quiere hacer cargo de la devolucion de mi dinero... es una farsa
- Verified traveler (8/5): - Schönes Haus, gutes Frühstück, gut ausgestattete Küche. Personal teilweise superfreundlich. Ansonsten eher gelangweilt und wenig informiert. Ohne Trinkgeld wurde lediglich am ersten Tag sauber gemacht. (eher ein kurzer Check, ob Wertsachen im Zimmer sind). Während des Aufenthalts wurde im Nebenzimmer Geld gestohlen. Polizei kam nur durch permanentes Anfordern. Jedoch keine Konsequenz. Schriftliche Bestätigung wurde verweigert. Auch wenn wir nicht betroffen waren, bleibt ein schlechtes Gefühl!
- Torill M (6/5): Stay away - Very dirty, the staff is lazy, horrible breakfast, coffee was only nescafe. Bedsate ok, but the rooms is full of mosquitos and cokroaches. It was many dead cockroaches layong around in the room. They didnt bother to was it out before I asked to horrow the washing gear. We got a spray to desinfect the room. Do not revommend
- Verified traveler (6/5): - No cuentan con agua caliente, ni funciona buen la regadera, el wifii y televisión
- Verified traveler (8/5): - La habitacion se veia que no le daban mantenimiento, ya que habian muchas telarañas en el baño y techo El area de comida y desayuno todo bien
- Verified traveler (6/5): - La temática del hotel es muy cool, es un lugar lleno de tranquilidad
- Verified traveler (6/5): - Me gustó solo la cama está muy cómoda para dormir Todo lo demás está mal hecho los baños que son compartidos están muy sucios la verdad creo que no hay empleados de limpieza pero si lo que quieren es no pagar caro pues esta es la opción
- Verified traveler (8/5): - War sauber und freundliches personal. Recht gute lage
- Verified traveler (4/5): - הגענו לקבלה, הפקיד לא ראה את ההזמנה שלנו במחשב ולא ידע אפילו אנגלית בסיסית כדי לתקשר.בסוף תקשרנו איתו דרך גוגל טרנזלייט. דיברנו בצ'ט עם נציגת hotels (יעילה מאוד) שניסתה להשיג את המלון בטלפון בלי הצלחה. גם כשביקשתי מהפקיד מספר אחר אף אחד לא ענה. בסוף היא שלחה להם מייל, והפקיד התעקש שלא שילמנו מראש למרות שהיה כתוב במפורש (באנגלית) שכן. אחרי ששכנעתי אותו הוא החליט ששלמנו על חדר עם מקלחות משותפות (הפקיד עצמו היה נחמד וניסה לעזור,אבל קשיי התקשורת והוראות שקיבל מהבוס שלו לא אפשרו לו) . בשלב הזה אפילו נציגת הוטלס לא הצליחה לעזור כי היא לא תפסה אף אחד. דרשנו לדבר בטלפון עם המנהל שידע אנגלית מגומגמת וגם זה דרש ויכוח ולא עזר. בסוף התפשרנו על מקלחות משותפות, אחרי שעתיים(!) של צק אין בחום בלי מזגן. בערב גילינו שאין בכלל מים חמים במקלחות וברור שזה לא נאמר בשום שלב. ביום האחרון ביקשנו לצאת בשעתיים איחור, והם לא הסכימו (גם הפקידה הזו לא דיברה אנגלית) רק אחרי שביקשנו כמה פעמים הם הסכימו לשעה איחור. אומנם הם לא חייבים, אבל גם בצק אין וגם בצק אאוט ההוסטל היה כמעט ריק לחלוטין ולא היתה שום סיבה לא לתת לנו חדר נורמלי ויציאה בשעתיים איחור אחרי כל האי נעימות שנגרמה לנו בגללם. יש בריכה, אבל היא נראתה לא נקייה וויתרנו. לטובה- המיקום היה לנו נח, החדר עצמו היה נעים עם מזגן, מקרר, מיקרו וכספת מפתח (לא קוד), יש מטבח משותף והשירותים המשותפים היו נקיים, כך שמי שמחפש חדר עם מקלחות משותפות יכול להסתדר, אבל חווית השירות כל כך רעה שחבל להסתכן.
- Verified traveler (4/5): - The stay was ultimately disappointing and awkward. It was a shame, as we liked the room and the pool courtyard. Unfortunately, we had an incident where money was stolen from our room. I had hidden some US dollars, which to find you would have to look through my things. Whilst we were away from the room, someone had gone through my stuff and taken some money. When I told the reception staff they said that I had to wait until the next day to talk to the boy who cleaned the room. He said that I was checking out, however I was not checking out for another day (which seemed to suprise him) The next day I asked the reception staff what was happening. He said that the cleaning boy (who I think was his son) had not taken anything. He went on to say that you should not leave things lying around in your room. I stopped him there and said: 1. The money was hidden and you'd have to search for it and 2. There is a level of trust at a hotel that you can leave your possessions in it without them being stolen. He then said Ok and that I would need to talk to his boy. About 15mins later the reception staff and the cleaning staff came to find me and he said he did not take anything. I said that's what anyone would say and somehow my money is missing. The reception staff then asked if I wanted my money back, which I obviously answered yes to. After some time he came to find me again and gave me 50US dollars and made me sign 2 different pieces of paper
- Verified traveler (6/5): - No gustar baño comunitario. Lo demás está muy bien
- Verified traveler (4/5): - Three of the five lights in the room did not work. The overhead fan did not work. Bathroom was not that clean.
- Verified traveler (10/5): - Good secure location. Room very clean, hot water, nice fixtures. Quiet. 10/10 would recommend, but book early and on Expedia or you will pay 3 times as much in person
- Verified traveler (8/5): Nettes Hotel etwas vom Touri-Trubel entfernt - Beißender Geruch im Zimmer (Evtl. Lack oder Farbe). Haben dann für die erste Nacht ein Upgrade bekommen, die 2te Nacht mussten wir aber leider wieder in das andere Zimmer, weil alles andere ausgebucht war. Es wurde jedoch mir Raumerfrischer versucht den Geruch zu überdecken und mit angeschalteter AirCon war es dann auch akzeptabel. Staff war stets hilfsbereit.
- Ann (10/5): - Really nice place to stay as very central to all amenities. Staff very friendly and helpful.Nice pool.
- Ian (10/5): Expectations Surpassed! :-D - My two-week experience at Hostal Nativos has been nothing short than amazing, supporting my brief Tulum stay! The staff is friendly, knowledgeable, and social -- always ready to help out! The installations are even better than what is shown on the pictures -- I was expecting less and was very surprised with the actual situation! I totally recommend! <3
- ap (8/5): バックパッカーに最適 - ADO、コレクティーボどちらの到着地からも徒歩で行けます。毎日マメにお掃除されており、ドミベッド清潔。ベッドカーテン付き。キッチンあり。公共用的なシャワー、トイレが設置されてあり混まない。（ただし温水が出るのは二階の共用ユニット1つのみ！）朝ごはん豊富。シャワー排水はどこもつまり、流れるのがすごく遅いです。フロント対応が親切です。
- ricardo (2/5): No se respeto mi reservación - Al llegar nos dijeron que no tenían camas disponibles y cuando pretendían entregarnos las habitaciones estás no estaban listas por lo que nos tuvimos que retirar del hostal
- Verified traveler (6/5): - Hostel extremamente simples, ok de limpeza. Bem localizado. Para um quarto com mais de 12 camas, o preço é muito alto.
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