Holiday Inn & Suites Farmington Hills - Detroit NW by IHG

Name: Holiday Inn & Suites Farmington Hills - Detroit NW by IHG
Address: 33103 Hamilton Court, Farmington Hills, us

Location: 33103 Hamilton Court, Farmington Hills, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Luxurious Accommodations
Holiday Inn & Suites - Farmington Hills - Detroit NW offers rooms with free WiFi, air conditioning, and flat-screen TVs with satellite channels. Relax in the comfortable seating area and make use of the convenient desk in each room.

Indoor Swimming Pool
Take a dip in the inviting indoor swimming pool available for guests to enjoy. Whether you want to unwind after a long day of sightseeing or start your morning with a refreshing swim, the pool is the perfect spot to relax.

Convenient Location
Located just 31 km from Detroit and 32 km from Detroit Metro Airport, our hotel provides easy access to key destinations. Explore the city or catch your flight with ease during your stay.

Experience comfort and convenience at Holiday Inn & Suites - Farmington Hills - Detroit NW. Book now for an unforgettable stay!

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
Shared lounge/TV area
Concierge service
Wheelchair accessible
Allergy-free room
Kid meals
Heated pool
Lower bathroom sink
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
Security alarm
Key card access
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Private picnics
Reception hall
Secured parking
Swimming nearby
Electric bicycle charging station
Charcoal grill
Bulk dispenser for toiletries

Rooms Available

Standard King Room with Sofa Bed

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
King Room - Hearing Accessible

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a seating area, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a seating area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
Suite, 1 King Bed, Accessible (Communication Accessible)

1 King Bed
377 sq feet

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 47-inch Smart TV with premium channels
Food & Drink - Kitchenette with microwave and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead
Practical - Iron/ironing board, double sofa bed, and laptop workspace
Comfort - Climate-controlled heating and air conditioning
Accessibility - Toilet grab bar height (inches): 28
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Hydromassage showerhead
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Desk chair
- Magnifying mirror
Premium Suite, 1 King Bed with Sofa bed (Mobility, Access Tub)

1 King Bed and 1 Double Sofa Bed
365 sq feet

Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - 47-inch Smart TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Climate-controlled heating and air conditioning
Accessibility - Low-height door lock, doorbell and phone notification, visual fire alarm, grab bar in bathtub, low-height view port in door, portable shower seat, shower grab bar height (inches): 28, wheelchair accessible, thin carpet in room, wheelchair-accessible vanity height (inches): 28, closed-captioned TV, height-adjustable showerhead, lever door handles, wheelchair-accessible bathroom vanity, roll-in shower width (inches): 72, portable bathtub seat, raised toilet seat, roll-in shower, raised toilet seat height (inches): 28, phone accessibility kit, accessible bathtub, bathroom emergency pull cord, magnifying mirror, toilet grab bar height (inches): 28, bathtub grab bar height (inches): 28, height-adjusted amenities, and low-height electrical outlets in bathroom
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Hydromassage showerhead
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Desk chair
- Magnifying mirror
Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

2 Queen Beds
365 sq feet

Internet - Free WiFi
Entertainment - 47-inch Smart TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Hydromassage showerhead
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Shower grab bar
- Bathroom emergency pull cord
- Accessible bathtub
- Lever door handles
- Desk chair
- Magnifying mirror
One-Bedroom Suite

The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Standard Room with Two Queen Beds

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room provides a seating area, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Suite - Hearing Accessible - Non-Smoking

The spacious suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
King Suite - Disability Access

The spacious suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
Standard Room, 2 Queen Beds (Walk-In Shower)

2 Queen Beds
280 sq feet

Internet - Free WiFi
Entertainment - 47-inch Smart TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Climate-controlled heating and air conditioning
Accessibility - Toilet grab bar height (inches): 28
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Hydromassage showerhead
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Desk chair
- Magnifying mirror
Queen Room - Mobility Access/Hearing Accessible

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Standard Room

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a seating area, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Standard King Room

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a seating area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Queen Room with Two Queen Beds

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a seating area, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation

Guest Reviews

Adil (1/5): Very Horrible bad - Zero Stars worst hotel very rude and nasty manager Broken Rooms, no air conditioner, fridge broken Bathroom drain problem. Manager has no experience how to treat guest very rude yelling. She needs to go immediately.
Zygimantas (6/5): -
Tolani (10/5): -
Rhada (8/5): I would stay again but would request new pillows. Continental breakfast should be free. - The staff were friendly. The pillows on the bed smelled bad, they need to be replaced or washed with the linen.
Elyse (6/5): Great Facilities - Skip the Breakfast - The pool was very nice and clean. Our room was a good size for our stay. I love that they had Dove products for the bathroom - soap, shampoo, and conditioner. The room was overall very clean. The check-in staff was amazing (unlike the morning and check-out staff). When we needed extra towels, they brought them right up and with a smile! The evening staff was fantastic. The pool room was excessively hot and muggy, and there was no hot tub. The fixtures in the bathroom of our room were old and worn. Breakfast was a complete disgusting disaster. The worst part is that we actually paid to have it. There were no utensils except forks and they didn't have any milk at the time. So my children could not have cereal. All the hot options were low in stock and looked gross. The "omelets" were hard and overcooked. They were tiny. The bacon was not cooked completely, so it was rubbery/greasy and there wasn't enough for everyone even if we wanted it. The biscuits were hard and dry. And the gravy looked disgusting. It was horrible. I think we attempted three bites and spit half of it out on our plate. When I brought it up to the morning staff (different than the previous evening staff at check-in), they gave me attitude and told me they would bring the matter up to their manager - and only the manager could refund the breakfast. To this day (3 weeks after), I have yet to hear back from the manager - and I also filled out their survey from the stay as well with these details. Learn from my lessons - do not pay for the breakfast. Find somewhere else, or scan the options before paying. Unfortunately, mine was prepaid.
Deza (7/5): -
Margaret (10/5): Great value - Quiet! Zero
Raymond (10/5): -
Shenia (8/5): Smooth - Nice and confortable room Nothing
LaSeanna (10/5): - Low key It’s very clear
Delisha (5/5): -
Kalisha (8/5): - Everything about this the property was Great location, clean and friendly staff I wish it had a hot tub
Brenna01 (8/5): -
Sharon (9/5): Would definitely stay again. - Breakfast was great...as was the bedding. Sconce by the bed was missing the shade.
Jordan (9/5): - The staff and the fact that you have affordable laundry service. And good breakfast
Thegoat (10/5): -
Victoria (8/5): Will come back and stay again. - Very clean and friendly staff. Everything went well no issues other than not being able to connect to wifi WiFi wouldn’t except my room number and name, kept saying that wasn’t what the records showed for the name and room numbet
Grant (10/5): great place to stay - Great breakfast in the morning clean stay for working for thenweekend
Rebecca (7/5): - It was a very comfortable room It wasn't clear you had to pay for breakfast
Cassandra (1/5): - I was charged did not even stay at tge facility. I was not contacted regarding my reservation
Marie-Chantale (8/5): Très bien - Le déjeuner était bien avec choix et bon café. La piscine pourrait être chauffée un peu et le bain tourbillon réparé.
Kia (8/5): - The breakfast was okay. It could have been a little more of a selection. There were guests with huge dogs and the owners let them poop all on the sidewalk leading into the hotel entrance.
Cathy (8/5): -
LaNazia (10/5): -
Nadine (10/5): -
Tim (9/5): -
Guest (9/5): -
Jennie (9/5): -
Khayri K H (1/5): - Nothing The staff took my room key but didn't give it to me. I already had a reservation and paid the security deposit, but it wasn't valid. They treated me with racism and in a very rude manner. I immediately contacted management, but it was no use. They informed me that the reservation had been canceled on their end. I contacted you to confirm whether the reservation was indeed canceled or not, and I spoke with you via chat. You told me you were waiting for a response from the hotel, and I am still waiting for my money and security deposit to be refunded.
Jason (10/5): -
Jennie (10/5): Couldn’t find the hotel as we’re driving in the dark and kept passing g where it should have been on our maps. Called th - Especially appreciated the EV charging
Michael (10/5): -
Akram (10/5): Great - amazing Nothing
Sherry (8/5): - Beds were comfy, rooms were big. Electric vehicle charging was not working and that’s one of the reasons we picked this hotel.
Demetria (8/5): -
Estorico (9/5): -
teresa (4/5): -
Melinda (8/5): Safe location for visiting Henry Ford sites! - Gorgeous property! And we had the nicest check-in attendant. Thanks for the Healthy Choice frozen dinner! Great views from the 6th floor. Love the walk-in shower. No free breakfast was a bummer😢
B (3/5): Could be better - The separation of the bed room from the other areas of the room Asked ahead to check in early, first I was told NO, then I asked again and was told upon availability, when I got there I was then told it would cost $25. Also I found the price for the same room about $50 lower and I was told my request for price match was denied because I booked through booking.com which is NOWHERE in the rules for getting price match approved. For these reasons I will not be staying at this hotel in my future travels.
Robert (8/5): -
Kenneth (9/5): -
Leslie (6/5): It was ok! Place is dirty - It’s was close to my appointment It was dirty! Trash all over on the 3rd floor in the laundry area. Ice machines did not work! Not a single bottle of water for guest!
Dylan (9/5): -
Shakeh (7/5): -
William (10/5): It was a Comfortable and reliable remember able experience. - Cleanness amenities and friendliness N/A
Ronnie (10/5): - The staff were super welcoming. The room was clean and comfortable. I was impressed and will stay here again. Nothing, the hotel itself is beautiful and im great condition. Lovely.
Mike (9/5): - Nice hotel and staff who helped accommodate rooms near each other. And got us a double queen even though we had booked a king by mistake. Bed spreads had what looked like makeup stains on both spreads. Overall room cleanliness could have been a little better but was not terrible
Bianca (8/5): - Nice hotel for one night stay
Ruth (10/5): - Good location
Ian Matthew (8/5): - Staff were incredible, kind and attentive.
Ruiqi (8/5): -
Jennifer (10/5): Excellent price, excellent location. We got upgraded to a king suite which was very nice. - We came from Toronto for a lions game. Hotel was about 40 min away from stadium but close enough to every thing you need. Tons of parking. Bed very comfortable. Restaurants nearby. Shopping close enough as well. The barn door leading to bathroom, kept stubbing my finger !
Edgar (6/5): Limited amenities: okay for short stay - Front desk staff were quick and polite at check-in and check out. Limited amenities: WiFi connectivity is poor. No complimentary breakfast. Basic breakfast options available for $13 at hotel restaurant which is also open for dinner. Room average: fridge and microwave were a plus, but bed mattress was hard; average room cleanliness with some hair found in bathroom sink on check-in; very slow flow toilet that required 2-3 flushes to empty after just urination. Small pool and small fitness area with expected range of workout equipment at this price point.
Rino (6/5): - Rooms weren’t ready at check in time.
Jeffrey (2/5): - The power failed 5a the morningof checkout, this building only, had to carry luggage for two down 5 floors of stairs, all the front desk had to say was the power was out.
Marcus E (6/5): - Breakfast buffet was extremely bad. Front desk staff was professional and friendly.
Crystal (10/5): Great service, clean hotel, small hiccup with room - I had an overall great stay. The room was very clean and the staff was attentive. I was a little concerned before arriving because of reviews about door key issues, and I did experience that problem. My key only worked once, and I had to return to the desk three times. A manager came up, confirmed the lock needed to be changed, and they fixed it the same day, which I appreciated. Aside from that, the bed was decent and the property was well-kept. I would stay here again.
Kenny (2/5): Switched me to a downgraded room - I rented a suite it had no air-conditioning so they had to downgrade me to a double bed with one room instead of a kitchenette, separate bathroom and bedroom. I would love to be comped a free room because I was not happy with the room I was in.
Denise (10/5): - Everything was good. Check in time is 4:00 which I think is a little late. We had 5 rooms for after a wedding. It would of been nice to get in early so we could of gotten ready. Wedding was at 3:00 they said 2:30 was the earliest.
Renaysha (10/5): - Pet friendly
Erick (8/5): - This property is always a good place to stay when traveling
Susan Lynn (10/5): Great place - Clean, comfortable, staff was very helpful telling us where restaurants and stores w that we were interested in. Breakfast was decent for a buffet style included in our stay. Everything was good
Charay (10/5): -
Randi (10/5): - Very nice clean property
Ankit (6/5): Nice - Nice Hotel Breakfast was not named to understand
Alexis (8/5): - All the staff are very nice except for one black lady with the funny wig she have lots of attitude. The bar need to open every day
ostrowski (9/5): perfect facility for a mini family reunion - room cleaning staff very helpful, cheery and efficient
Wafa (10/5): - I stayed there for 3 nights and I loved it. The room was wide and very clean. It is in a quiet neighborhood near to the places I wanted to visit. Their breakfast was great. The staff were awesome too
Price (9/5): - The location was great, and the breakfast was decent. Housekeeping could do better..
Fawley (10/5): -
Matea (10/5): -
Sarah (10/5): - Staff was kind, properly was clean. Breakfast easy and plenty of options.
Carolyn (6/5): - Friendly staff quick check in clean rooms but booked this hotel along with 5 other couples especially for the lounge after our sons wedding and it wasn't opened
Lucy (8/5): - Good
Michael (8/5): - I appreciate the use of the EV charger. Thank you!!! On a negative note the breakfast was very limited in selection. Need to add oatmeal and other gluten free options
Muhammad (8/5): -
SABU (10/5): - everything was good
Brandy (8/5): - Everything was great but disappointed that they closed the whirlpool and our refrigerator in the room did not work. Everything else was great, most of the staff was friendly.
Raheleh (8/5): - No staff if just one most of the time Breakfast area was dark and appearance was not good.
Tan (10/5): -
Tan (10/5): -
Anubhab Sagar (1/5): I would never recommend this holiday inn to anyone. - Very difficult to say. I think only better thing was the rooms were ok. The breakfast was total mess the first morning. There were just not enough food. We waited for so long to get food. Staff at the reception gave zero effort to talk politely and to manage the situation. Kitchen staffs were better. Pool was super cold so we could not enjoy it. Hot tub was closed throughout our stay. When we first entered the room, the trash in the bathroom was not clean. It had left over trash from the previous stay I guess.
Marvin L (10/5): - clean friendly
Tushar (10/5): -
Denae (10/5): - Love loved the shower ! And updated rooms
Theresa (10/5): - I was really impressed by this hotel. It was super clean and the staff was really friendly and there were a lot of places to walk your dog nearby.
W8012ITrajeshs (2/5): IHG Rewards: Don’t Be Fooled by the “Apologies” and Points - I booked directly with an IHG hotel to ensure it had a pool my 6-year-old could enjoy while we stayed near my older son, who was in the ICU. What I got instead was a mess. When I arrived, my reserved room wasn’t available. I was told I’d have to switch rooms the next day. Then I saw the pool—so dirty I wouldn’t let my child so much as dip a toe in it. I complained, and they temporarily shut it down “for maintenance,” only to reopen it an hour later in the same disgusting state. I asked to be transferred to a different property, but IHG Guest Services said it would take 24–48 business hours to get back to me—Monday being a holiday, that meant Tuesday or Wednesday. My stay ended Wednesday morning. Pointless. Most of the front desk staff were unhelpful and dismissive, with one exception. I opened a Guest Relations case, and only then did the district manager reach out—late Monday night. He offered me 50,000 IHG points “in good faith,” and I accepted, trying to make the best of it. I shouldn’t have. They say there are “no blackout dates” for rewards nights—but apparently that doesn’t apply to suites on Saturdays. Despite over 50 one-bedroom suites showing available for cash bookings, none were offered for points. I had to split my two-night stay in the same hotel, with Sunday night in a proper 1-bedroom suite for 19,000 points, and Saturday night in what they laughably call a “king studio suite” for 32,000 points—just a standard room with a fancy label. No sofa. No separation of space. No way it qualifies as a suite. And because of this, I now have to switch rooms again between Saturday and Sunday. When I asked to keep the same room Sunday, they offered to downgrade me to that same “studio suite”—which, again, is no suite at all. I should’ve known better than to accept points as a resolution. Lesson learned. Let this be a warning: IHG’s “loyalty rewards” are anything but rewarding. I’ve been a loyal IHG member for over a decade—Diamond Elite at one point. It means nothing. Their fine print gives them the right to change, reinterpret, or ignore terms at will. Their “no blackout date” policy is a marketing loophole—reward nights are limited to such an extent they may as well not exist. I’m done. Keep the points. —Miranda Sharma
Larry (9/5): Superb -
Laura (6/5): Pleasant -
Neal (8/5): Very good -
Neal (7/5): It was a care-free stay. Nothing over the to. Just an uneventful stay - Great location, lots of restaurants nearby.
Anqi (10/5): Exceptional -
P3715ACjoannem (2/5): Rude rude rude. - My husband and I stayed at this hotel last week and I made it a point to thank them for an enjoyable stay BUT it really depends on who is working the front desk. Last week on July 4th around 6:30, there was a young lady who had a very long line of people checking in. She was patient, helpful and efficient. Our stay was nice. Rooms were clean, breakfast was good. I made sure to let the woman at the front desk Saturday morning, how pleased we were with our stay. Upon our return from a week up North, we went to check in today before our 12 hour drive home in the morning. I walked up to the desk at around 2:30 and was ignored but told the woman that I wanted to check in. She never looked up but responded with “checkin is at 4:00. I asked if there was anything available. Her sarcastic response: “if there were anything available, I wouldn’t be telling you that check-in was at 4”. I told her that there was no need to be rude. She sarcastically apologized and continued to be rude. I told her that it was a shame that she ruined it for all of the wonderful employees and the hotel reputation. She kept repeating “you can keep talking, you can keep talking….” My husband returned at 4 and was told that our reservation had been canceled and that no rooms were available which was a lie as we could see on the IHG app that there were many rooms available. She must have canceled our reservation out of spite and told the woman who was now at the desk a very inaccurate story about what really happened at 2:30 so that woman was of no help to get us a room. Needless to say, we stayed elsewhere where we were treated professionally. It’s a shame really that your experience depends on the person who “ greets” you. This woman lacked any professionalism and definitely doesn’t belong in hospitality business. KUDOS to the young woman who was working on July 4th at 6:30. She should get a raise and be appreciated by IHG. The woman today should never be allowed to work a desk where interacting with people is essential.
Susan (7/5): Good place for a short but don’t count on the ‘free breakfast.’ - Comfortable beds. Quiet. Good shower. Only cleaned room every 2nd day, although clean towels were left every day. Very poor continental breakfast. Poor selection and quality. No decafinated coffee, eggs were rubbery and just plain awful and waffles were hard as bricks. Bar was closed Sunday and Monday.
Michele (10/5): Exceptional -
John (6/5): - The property itself, lobby common spaces, rooms and corridors are modern and nice looking. Common areas cleaning was not good. Corridors, elevators, entrance and parking lot were all in need of attention during a 4 day stay.
Mannan (10/5): Exceptional -
Lawrisha (8/5): - Some of the rooms didn’t have good air conditioning.
Jamie (10/5): Exceptional -
Daija (10/5): - This my second time coming to this location and it was very clean and quiet and the staff are very friendly polite and professional .