Home2 Suites By Hilton Louisville Airport Expo Center
Location: 3000 Crittenden Drive , Louisville, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location and Modern Amenities
Home2 Suites By Hilton Louisville Airport Expo Center is the ideal choice for travelers seeking comfort and convenience. Located near Trager Stadium and Kentucky Derby, our 3-star hotel offers free shuttle service and a 24-hour front desk to cater to all your needs.
Comfortable and Well-Equipped Rooms
Each guest room at our hotel features air conditioning, a kitchenette, and a flat-screen TV with cable channels. Enjoy the convenience of a fridge, a dining area, and a private bathroom with complimentary toiletries.
On-Site Facilities and Services
Experience a seamless stay with access to our business center, gym, indoor pool, and barbecue area. Take advantage of our laundry service and free private parking during your visit.
Plan your stay at Home2 Suites By Hilton Louisville Airport Expo Center and make the most of your time in Louisville.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Heated pool
- Lower bathroom sink
- Salt-water pool
- Outdoor furniture
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- First aid kit available
- Contactless check-in/check-out
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Face masks for guests available
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Free bus station shuttle
- Swimming nearby
- Charcoal grill
- Bulk dispenser for toiletries
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
King Studio Suite - Non-Smoking
The air-conditioned studio provides a TV, a tea and coffee maker, a seating area and heating. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Toaster
- Sofa bed
- Privacy curtain
-
Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
2 Queen Beds
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, premium channels, and MP3 dock
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- MP3 docking station
- Bedsheets provided
- Closed captioned TV
- Accessible bathtub
-
Suite, 1 King Bed, Accessible, Bathtub (Access Tub)
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, premium channels, and MP3 dock
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- MP3 docking station
- Bedsheets provided
- Closed captioned TV
- Accessible bathtub
-
Suite, 1 King Bed, Accessible (Hearing)
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, premium channels, and MP3 dock
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- MP3 docking station
- Bedsheets provided
- Closed captioned TV
-
Studio, 1 King Bed, Accessible, Bathtub
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, premium channels, and MP3 dock
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- MP3 docking station
- Bedsheets provided
- Closed captioned TV
- Accessible bathtub
-
Suite, 1 King Bed, Accessible (Roll-in Shower)
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, premium channels, and MP3 dock
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Roll-in shower
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- MP3 docking station
- Bedsheets provided
- Closed captioned TV
-
Studio, 2 Queen Beds, Accessible, Bathtub
2 Queen Beds
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, premium channels, and MP3 dock
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- MP3 docking station
- Bedsheets provided
- Closed captioned TV
- Accessible bathtub
-
Premium Suite, 1 Bedroom, Non Smoking
1 King Bed
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, premium channels, and MP3 dock
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- MP3 docking station
- Bedsheets provided
- Closed captioned TV
-
Studio, 2 Queen Beds, Accessible (Hearing)
2 Queen Beds
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, premium channels, and MP3 dock
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- MP3 docking station
- Bedsheets provided
- Closed captioned TV
-
Suite, 1 Bedroom, Non Smoking
1 King Bed
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, premium channels, and MP3 dock
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- MP3 docking station
- Bedsheets provided
- Closed captioned TV
-
Studio, 1 King Bed, Accessible (Hearing)
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, premium channels, and MP3 dock
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- MP3 docking station
- Bedsheets provided
- Closed captioned TV
-
One-Bedroom King Suite - Non-Smoking
This suite is air-conditioned and has a seating area with a TV, a tea and coffee maker and heating. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Toaster
- Sofa bed
- Privacy curtain
-
King Studio Suite - Hearing Access/Non-Smoking
This studio is air-conditioned and has a seating area with a TV, a tea and coffee maker and heating. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Toaster
- Sofa bed
- Privacy curtain
-
Premium One-Bedroom King Suite - Non-Smoking
The suite provides air conditioning, a tea and coffee maker, a seating area, heating, as well as a TV. The unit offers 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Toaster
- Sofa bed
- Privacy curtain
-
Queen Studio with Two Queen Beds - Non-Smoking
This studio is air-conditioned and features a seating area with a TV, a tea and coffee maker and heating. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Toaster
- Sofa bed
- Privacy curtain
-
Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
The air-conditioned studio features a TV, a tea and coffee maker, a seating area and heating. The unit has 2 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Toaster
- Sofa bed
- Privacy curtain
Guest Reviews
- Therese (6/5): - The room was nice. The bed was comfy. Barn sliding door to the bathroom easily falls off the track. The barn door could not be locked and provided very little privacy. Very stupid idea putting a barn door there in a hotel. No vent system in the bathroom. Front desk staff did not seem knowledgeable about people that book through third party. Also seemed very lazy. I called for an extra pillow and blanket. Told I have to come get it cause housekeeping gone for the day but 2 people at the front desk. No one's key card would let you in the pool room. People had to let you in after some let them in. When I talked to other guests none of their key cards worked gor the pool room. Front desk just said they won't work for the pool room but gave you no other way to get in there without them having to let you in. WTF
- Jillian (10/5): - Pillows A bit pricey & others besides guests can't use the pool. We were in town visiting our 9 & 4 yr. Old granddaughters & they wanted to swim but couldn't.
- Whitney (9/5): -
- Vanessa (8/5): One of the best hotels that I have ever stayed in. - The room was amazing, comfortable and clean. Awesome breakfast! The only complaint I have is the pool water was frigid.
- Broderhausen (10/5): -
- April (10/5): - /
- Brandon (10/5): -
- Raven (5/5): - I loved the staff they were very understanding and helped me out when needed We couldn't enjoy our time swimming, when we got to the rooms I paid for they was coming up saying we was loud and it was the people next to us, I didn't like that we was pointed out and there was kids playing in the hall way throwing balls, jumping around in the lobby...but they said something to us when it wasn't our kids that was doing anything
- Audrey (9/5): -
- Stacey (10/5): -
- Kmiec (10/5): -
- David (8/5): - Great location Broken elevator
- Joseph (10/5): Great - Clean,great customer service Nothing
- Jennifer (8/5): -
- Paula (10/5): - Amenities and friendly staff
- Jenna (5/5): it was ok.not great but not so bad that i had planned on saying something but you asked for my input - staff was very friendly, breakfast seemed to have more options than most. bed was not comfortable, the shower faucet was not flush with the wall and plumbing was exposed. there were splatters of something on the door of the bathroom and the wallpaper was peeling off
- BowmanHuey (7/5): -
- Roberto (10/5): - All good
- Stephanielang (8/5): I would book again - Beds were comfortable, suite room was spacious, breakfast was good. The pool was super cold
- Jessie (7/5): -
- Michelle (10/5): -
- Besecker (8/5): Pleasant with a few bumps in the road - The variety was pretty good at the breakfast bar. The first morning it was well stocked. The room was comfortable and the facility was quiet and relaxing. The pool was nice ,except that it was extremely cold. The water temperature was only 60 degrees. When I checked in the young lady at the desk was rather apathetic,seemed like she ws upset that she had to do her job. I also was charged an additional fee that I am not sure what it was for. She said it was for incidentals, I had no other charges that could be called incidentals and I did not get any record of the charge on my final receipt. The second morning there was very little food and no plates to get food. When they did bring plates it was only 5 at a time and some of the other guests took all five of them and filled them up with what little food there was. The staff seemed rather diinterested in solving the problem with the plates and food. One of them just sat at the desk talking to another employee .
- Betty (6/5): Pool was too cold to get into. Only the kids got in it and their lips started to turn blue - Food was adequate No plates or utensils to eat with
- Shawn (8/5): -
- Emily (10/5): Pool was clean, work out room was nice and yummy breakfast along with clean rooms and wonderful staff! - It was so comfy, clean and has the most welcoming staff. I highly recommend this property. Nothing. Everything was wonderful
- Andrea (10/5): -
- Sunshine (10/5): Perfect - How clean and spacious the rooms were the staff was super friendly the breakfast was amazing we will be staying at another Hilton in the future There wasn’t anything that we didn’t like
- Tee (10/5): -
- Tammy (8/5): Over all great stay, just a couple things that would have made it better. . - Nice big room for the 5 of us. The indoor pool and pool room were cold. And the pool was a big draw for us. There were not enough plates to eat breakfast.
- John (9/5): - Coffee was weak.
- Gina (10/5): -
- April (8/5): - Where it was, the cleanness of it There's a sign saying the pool was closed and it was really open
- Jorge (10/5): Great for the family - Nice as usual
- Luke (9/5): - An automated window blind was broken but not labeled. We plugged it in and got the shade to go up a bit, but it wouldn't go back down. Only bad thing there. Everything else was great!
- César (8/5): Excelente Atención - La atención del Personal fue muy buena, desde el personal de recepción como Ana, Omar, o el personal del Shuttle hacia el EXPO CENTER o hacia el aeropuerto. La limpieza de las habitaciones fue muy buena! No me recogieron del aeropuerto a pesar de haber indicado que requería del servicio que además era ofrecido en la página, estuve escribiendo a traves de booking pero no tuve respuesta.
- Luis (10/5): - La habitacion
- Cheryl (10/5): - The facility was nice. Other guests were VERY NOISY until past midnight, but other than that it was great
- Anne (8/5): Everything I needed - The room was large and had nice table for eating meals. It was very nice to have a refrigerator with a freezer. I’ll be choosing Home 2 Suites again!
- Karla (6/5): - No remote to the Tv, Telekom bathroom floor loose and bathroom door slides and wouldn’t shut all the way!
- Mary (8/5): - Staff was friendly and helpful
- Sandra (10/5): - Everything was clean, great condition, very friendly staff, room was very large and having the kitchenette was very helpful. The hot breakfast had many great options and the best part was the free shuttle anywhere within 3 miles! It was 24/7 which was extremely helpful and saved money for parking at events.
- Darlene (10/5): -
- bowman716 (4/5): disappointing, low standards - Disappointing for a repeat guest. I travel to Louisville regularly and maintain diamond status. There has been a noticeable neglect/lowered standards at this property over the last two years. My major issues from my last stay in September. One of only two elevators our of service for 4+ days. Room #412's bathroom is in terrible shape. Floor tiles move up & down because they have separated from subflooring. All wall paper pealing. Visible filth/poop stains on painted wall segments. Tub facet has separated from tiled wall. Visible mold on tub/shower tile/grout. Hair conditioner dispenser replaced with a 2nd body wash? Kitchen/microwave under lighting is broken/burnt out. Light bulbs in all desk/floor lamps are very low wattage and/or almost burnt out making the room very dark. Direct TV programing and/or remote didn't work half the time? My interactions with front desk staff was all over the place. Lady that answered the phone was borderline rude and not forth coming with basic information even after she verified my reservation and status. Checking out I had to endure two ladies at the front desk eating their breakfast and complaining about others that owe them $75.00? Neither aske me about my stay. However young lady at check-in was professional and friendly. I also recognized her from previous stays...
- Erin (10/5): This one is a GO! - The place was super clean! It has a nice indoor pool and really spacious rooms with nice amenities in them. Big bathrooms compared to a lot of hotels out there. The staff was friendly and helpful. The best thing was their breakfast, I always book a location that offers free breakfast and theirs does not disappoint. There's a HUGE selection of foods from waffles(waffle maker is a nice touch)to cereal and eggs/ sausage, etc. The coffee selection is top notch(Starbucks) and their lounge/ seating area was accommodating with plug ins at nearly every turn. We were in town two nights for a concert held downtown and getting an Uber was painless and just a quick trip to get there. 10/10 would book here again! Couldn't think of anything.
- James (10/5): - Almost everything was outstanding! The one thing that was bothersome was that even with the blinds all of the way down, the sun still came through and woke me up. It was directly in my face on my side of the bed. Other than that, everything else was excellent!
- Chad (10/5): - Loved our stay there and the free shuttle to the fairgrounds was great. We will be back next year.
- Tricia (6/5): - Close to the stadium. Can walk if needed. Bathroom could use some updates.
- Archibald (10/5): - This hotel was absolutely amazing and especially for the price. The bathroom was a little small but other than that the room is huge. Had dishes come with a full sink, full refrigerator and freezer , and dishwasher plenty of space even had pull out sofa. Our room could easily fit about eight people. Breakfast was good and it wasn't overly crowded. This hotel exceeded my expectations for sure.
- Sequetta (10/5): Would definitely stay again! - Clean spacious rooms, close to Kentucky Kingdom, nice amenities, comfortable beds
- Betty (10/5): - The property was well maintained. It showed a bit wear with the age but it was very clean so that wasn't a factor at all. The breakfast was ok, nothing special but was kept well stocked. Coffee was really good as was the apple juice. Rooms were very comfortable and large.
- michael (8/5): - Property was close to the event that i was attending. Brand is one I frequent, so no surprises.
- Denny (8/5): - Close to fair grounds
- Veronica (6/5): - The woman that checked us in (fake green eyes) needs to fine a new job. Hospitality is not her strength.
- Don (10/5): 5 stars for property , 6 stars for staff - We arrived really late night , Will was the staff on duty , very polite & professional . It was during the carshow parking lot was full but he took time to help us park .We got our keys , went to the room only to realize it only had one bed . Went down to talk to him about it , he apologized got another room immediately , apologized again , thanked me for being understanding . We got to the second room & realized we had forgotten something in the first room , went back to apologize to him got told no worries , another team member took me back to the first room to get our items . (Sorry didnt get her name) . They were nothing but kind n professional . The rooms were very clean n spacious . Highly recommend staying here if youre in the area .
- Lyndi (10/5): - Honestly for the price I was super impressed with how beautiful the rooms were. The breakfast was good. And the staff were very nice
- shannonf691 (10/5): Fantastic Stay - We were going to be arriving late, so I called when we stopped for dinner to let them know. When we arrived, the gal at the front desk had already checked us in. After a long drive, this was MUCH appreciated. Breakfast the next morning was nice as well.
- Anna (6/5): -
- Rhonda (10/5): - Breakfast wasnt what I excepted
- M8754NNcassandras (2/5): Don’t waste your money. - Terrible! Our room smelled strongly of urine, human urine. The wallpaper was peeling off the bathroom walls. Our tv wasn’t working and it took a full day and multiple attempts to get someone to agree to look at it. Only one elevator was working. A lot of softball families were staying for a tournament and we had issues with the kids walking up and down our hall beating on room doors, including ours. I tried chatting with hotel staff about switching rooms because of the urine smell and condition of the room and my request went unanswered. Asked the hotel staff to please switch us to a different room and was told they couldn’t accommodate our request. Honestly, I’m surprised this hotel is a Hilton hotel, very poor conditions of the room.
- Luisa (9/5): Superb -
- Verified traveler (8/5): - The staf was great! They allowed us to check out alittle later. The only bad thing that was very inconvenient was the pool was closed both days we were there
- Shannda (9/5): Superb -
- Tammy (10/5): - The staff was amazing and very friendly!
- Leah (10/5): - Check in and out was very fast, staff were friendly and the beds were very comfortable. It’s always nice having the kitchenette ammenities.
- Mrskato1021 (10/5): Amazing Customer Service - Excellent staff! We stayed here with our 2 pugs, during Pugfest! The rooms were spacious and clean. Jerry at the front desk was amazing, he's so helpful! We weren't from the area and had ordered a pizza l couldn't locate the driver and Jerry went above and beyond to make sure we knew exactly where the delivery guy would be! They have a shuttle that is so nice, Avery drove us to Pugfest, and again Amazing she helped us pack up the stroller for our aging pug.. when it was time to leave Pug fest we called the hotel and in about 5 min Wayne was there with a smile and very helpful, he helped us load all our packages and stroller in the back then drove us back to the Hotel.. I would definitely stay here again with my pugs! Customer service is the best here!
- Brent (10/5): - Mattresses were not very comfortable. Good for one night but not multiple nights.
- Ty (10/5): - This is actually the second time I’ve stayed at this property and both times I’ve really enjoyed my stay there. The staff was great. Breakfast was good and I enjoyed the pool both times. I was there in the rooms are really big.
- Tom (8/5): - Overall acceptable for the price.
- Kathy (10/5): Exceptional -
- Sandi (10/5): Exceptional - Great location, great breakfast choices. I didn’t have anything I didn’t like.
- Cheeks (10/5): Exceptional -
- Sonya (8/5): Just what we needed - Great price, room, pool, and breakfast. Perfect stop for the night on a roadtrip. Beds were pretty hard. It didn't bother us and we were expecting it since it IS right next to an airport, but just a heads up that the planes going over the hotel were a bit loud in the morning. My kids and I thought it was cool 😄
- Daniel (8/5): Pleasant Stay - Close to airport, spacious room, comfortable bed. Airport noise, small bathroom, needs some maintenance.
- robert (2/5): - The breakfast that they serve is the worst breakfast. Ever nothing is good. It’s absolutely horrible.
- Richard (4/5): Right next to airport - Right next to airport. Very loud most of the night.
- Cherita (10/5): - Will definitely stay again
- Kellie (10/5): - We had an event at the expo center that was also the same weekend as a dog show. Despite ALL of the traffic, the staff was friendly, breakfast was delicious, and property was well maintained.
- Sandi (10/5): Exceptional -
- Sandi (10/5): Exceptional -
- Emma (10/5): - We were welcomed as soon as we hit the door! Everyone one was so nice and accommodating! It was during a cheer competition and was very busy but they did a great job keeping up with everyone’s needs! The rooms we clean and comfortable! And we slept so good!
- Rachel (10/5): - Very fine stay. I would recommend installing locks on the bathroom doors.
- Scott David (10/5): - Awesome
- paulawX4334HG (10/5): Great Hotel and Great Customer Service - Perfectly located near Kentucky Expo Center, University of Louisville, Churchill Downs, the Derby Museum, and Kentucky Kingdom/Hurricane Bay Water Park. Just 10 minutes from Downtown Louisville, this hotel offers exceptional cleanliness and top-notch customer service. Don’t miss out—make this your go-to stay for your next visit to Louisville!
- Samantha (10/5): - The breakfast options were great! Only thing we didn’t really care for was the bathroom door sliding, and not having a lock. The staff was super sweet! And the shuttle option was amazing!
- Brandie (7/5): Wonderful breakfast, great stay, beds are hard. - Absolutely wonderful continental breakfast. One of the best I’ve had so far anywhere! Loved that the hotel was close to the convention center for our cheer competition! The only true negative thing I experienced was the beds felt like plywood, but everything else was wonderful.
- Carl (1/5): Regret ever booking this place - It had a kitchenette with Microwave, decent sized fridge, dishwasher and sink. Do yourself a favor. If you want a quiet room, avoid this place like the plague. Staff won't do anything to quiet a literal party going on in the adjoining....yeah, I said ADJOINING... room. Screaming children. Adults practically shouting over one another laughing it up to talk over the crying, screaming children. I may as well be in the room with them for how loud and clear their never-ending banter is. Meanwhile, I call to the desk twice, and they say they can't move me to another room of this type because they're sold out. But they can give me a discount, which doesn't solve my problem. If I wanted to stay in a dumpy, loud, cheap hotel, I would have picked the Comfort Inn. Apparently they can't kick noisy people out, or threaten to, either. So we get screwed, by inconsiderate, rude people next door and inept staff. All I want is a quiet place to sleep and relax after a long day, and before another long day at U of L tomorrow. What a disgrace this place is. Total and complete waste of money. Then again, if you're looking for a hotel where you can disturb others and be as loud as you want with zero consequences, I guess this would be the perfect place for you. EDIT: This makes it even better. After calling down from my room about the insanity going on in the adjoining room and hallway, and finally offered a discount, when I went to checkout this morning they hadn't even put a note about my dissatisfaction and issues in my file. The front desk woman says "Who did you talk to?" I said "Whoever was working "YOUR" desk last night." What garbage service. Total waste of $140. I wouldn't stay here if I wanted a quiet night and room if you paid me. But for all you rude people that couldn't give a care less about other people, then sign right up because this is the place for you.
- Stay59069605819 (10/5): Would definitely stay here again! - The entire staff was incredibly friendly, helpful, and accommodating throughout our stay. The free shuttle service within a 3 mile radius was a fantastic amenity for us as well. The proximity to both the airport and the Expo Center made it very convenient for us. The rooms and the hotel in general were clean and comfortable. (My kid also enjoyed the free 24/7 popcorn in the lobby!)
- Jeremy (2/5): - I would have expected more from any budget hotel, more or less a Hilton. We didn’t stay here. They charged us anyways, and no amount of money could have forced me to stay in this place. We didn’t even check in after walking through the front door.
- Jennifer (6/5): - My family and I were traveling from Georgia to Indiana and decided to reserve a hotel midway on the drive to rest. We paid for the hotel in full through Expedia before we arrived to the hotel. By the time we made it to check in it was around 3am. We were all exhausted and just wanted to sleep. However, when I was checking in, the receptionist told me the balance was due. I explained that I had already paid through Expedia and she was mistaken. I showed her the receipt but despite seeing the proof she continued to argue with me stating that I could not check in without making a payment. She said that it could be refunded in the morning when her manager came in but I would have to pay in order to proceed. I refused. We were traveling on a budget and could not afford to pay twice. Not to mention that it was just not right to make me pay twice. She continued to argue with me for what felt like an eternity and of course there was no manager on site to speak to. Finally she ended up calling a manager that was at home and waking them up to walk her through the process of applying my expedia payment to our file so that the system would proceed with check in. This entire process took us about an hour. I had my cranky children in the car. It was extremely inconvenient. The receptionist was incredibly rude and was obviously not trained well enough to be left alone. If it wasn’t for this experience I’d likely leave a better review. The hotel was decent but the staff was not.
- Joshua (8/5): - Solid stay for the Louisville basketball game. Friendly staff and good service. Breakfast was nothing special but fine!
- Timothy (9/5): Superb -
- Shalitria (10/5): Exceptional - Beautiful and relaxing environment Nothing
- Heather (8/5): - The desk staff upon our arrival was very kind and accommodationg!
- Calie (10/5): - Hotel was close to the attraction we were attending. It was very clean and roomy. Would book again.
- Angie (10/5): Exceptional -
- Thomas (10/5): - Friendly staff ans feee shuttle dountown.
- Nyda (8/5): - For the most part, my room was clean. The only issue was that there was a cleaning rag and a pillow case, with what appeared to be blood spots on it, sitting on the bathroom counter.
- Timothy (8/5): Very good -
- Noah (10/5): - Vey nice
- Brenda (8/5): - Very clean
Photos
