Riad Jennah Rouge

Location: 15, Bab El Ksour, Rue el Ksour, Derb Jdid El Kebir, Marrakech, ma

Star Rating: 8.4 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 12:30 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Luggage storage
• Safety deposit box
• Tour desk
• Car hire
• Currency exchange
• Shared lounge/TV area
• Concierge service
• Shared kitchen
• Invoice provided
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Bicycle-friendly property
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Bed in 6-Bed Dormitory Room

  Max Occupancy: 1 (1 Adults)

• Tent

  The unit offers 3 beds.

  Max Occupancy: 1 (1 Adults)

• Deluxe Double Room with Shower

  The double room provides air conditioning, a seating area, as well as a private bathroom featuring a shower. The double room features heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack

• Bed in 6-Bed Mixed Dormitory Room

  Max Occupancy: 1 (1 Adults)

• Double Room

  The double room offers air conditioning and a seating area, as well as a private bathroom featuring a shower. The double room features heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Linen
  • Clothes rack

• Superior Double Room

  The double room features air conditioning and a seating area, as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Linen
  • Clothes rack

• Deluxe Double Room

  The double room offers air conditioning and a tea and coffee maker, as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Linen
  • Clothes rack

Guest Reviews

• Christopher (10/5): - I loved it! Excellent location in the medina, the hostel is situated within walking distance to many landmarks. Hamza was a very hospitable and warm host, along with the staff who constantly looked out for me and attended to my every need. The riad is absolutely beautiful and the view from the terrace is wonderful.
• Lucie (1/5): Séjour annulé - L'accueil était très bien par Said La chambre attribuée sentait l'urine. Mais rapidement ils nous ont proposé une nouvelle option. Une petite pièces plus correcte .Bien qu'efficace, cela ne correspond pas du tout a la qualité d'hébergement du Sud Est a prix abordable découvert pendant 10 jours. Et cela n'est pas du tout un riad. Nous avons donc décidé de partir, même si nous perdons les frais d'annulation, cela est normal, c'était notre choix.. Par contre, le gestionnaire a refusé de nous rendre la taxe de séjour, cela générant un mauvais moment. Il n'a même pas dénié nous parler ou répondre à notre demande. N'ayant pas dormi, nous n'aurions pas du nous acquitter de cette taxe en plus des frais d'annulation... Je conseille de prévoir un budget plus élevé pour Marrakech afin d'être dans un lieu plus propre.
• Salma (10/5): -
• Diana (9/5): - O hostel está muito bem localizado, proporcionando uma boa movimentação, a pé até aos sítios principais, na cidade de Marraquexe. O pequeno almoço é bem composto. O quarto estava limpo e era espaçoso. O Hamza foi um excelente trabalhador, conselheiro, indicando, com honestidade e humildade, lugares com os preços mais acessíveis. Teve sempre sempre preocupação com o meu bem estar, um sorriso e uma boa conversa para oferecer.
• Kobolák (10/5): Very good place:) Hamza, thank you for everything. Greetings from Hungary!:) Yusuf -
• Lam (8/5): -
• Hugo (5/5): -
• Alan (1/5): Made us feel like intruders into someone's private space - The location is good. We didn't stay in this hotel. They moved us to another one that they own (Layla Rouge), saying that our room wasn't available. We complained about this to booking.com and the owners responded with a series of lies about "suggesting" and "proposing" an "idea" for an "upgrade". (The hotel room they moved us to had the same facilities and was much smaller.) They also said we hadn't complained about anything during our "entire" stay (we stayed for one night) whereas we had complained about the staff having an extended row with each other outside our room, about no wifi in the room no shampoor or soap in the whower, and had sent a message of complaint to them in the morning while we were still there (They didn't respond) in the morning after I had to wake the staff up to get us our breakfast. The room was quite nice but expensive for what it was, and there was a hole in the bedsheet, broken lamps, a toliet without a door rather than a "bathroom"
• Sonnet (10/5): -
• Sonnet (10/5): - L accueil de Hamsa est convivial et professionnel, on se sent bien dans ce Riad, avec la belle ambiance que généré aussi les dortoirs et les rencontres de voyageurs que cela génere. Si je reviens à Marrakech, c est ici que je dormirai)
• Stotz (8/5): -
• Mathis (10/5): -
• Georgia (10/5): Beautiful, transitional, great value for money - Beautiful, traditional hostel with lovely rooftop to hangout. Such great value, includes breakfast. Hamza who hosted made it even more special - he is kind, helpful and attentive. Highly recommend and wish to return! N/A
• Xiaoran (3/5): -
• Thomas (8/5): - Die Lage direkt am Eingang zur Medina und trotzdem sehr ruhig. Frühstück einfach aber liebevoll präsentiert. Die Atmosphäre im Haus ist authentisch marokkanisch. Küche kann mitbenutzt werden. Besonders möchte ich Hamza erwähnen der dafür gesorgt hat dass ich mich nicht nur als Gast sondern Freund des Hauses gefühlt habe.
• Georgia (10/5): -
• Christina Helga (10/5): - Ein sehr schöner Riad und die Mitarbeiter sehr hilfsbereit. Ich konnte gut nächtigen und kann es empfehlen.
• Sonnet (7/5): -
• Kamil (5/5): - Lokalizacja blisko placu el-finna, medyna, klimatyczne uliczki w drodze do riadu. Gospodarz zawsze uśmiechnięty i pomocny. Czystość - w pokoju karaluchy, materac bez przekładki lata świetności ma już za sobą, w całym pokoju czarne włosy... Nie moje ;) pokój bez okna. Śniadanie bardzo skromne, nie doprawione
• Guest (1/5): -
• Jeremy (9/5): - Le riad est magnifique, Hamza est très gentil et disponible, les petits déjeuners sont très bons, la chambre était très bien. Enfin, la vue du rooftop est très jolie.
• Soumya (6/5): - Great location right in the medina! Breakfast was yum and generous. The room is super small and there were only two working plug points in a room that slept six. Also the bathroom was in the room but the door didnt reach the roof or ceiling so you could hear everything every time anyone uses the toilet.
• Mirian (1/5): No recomendable - A las 8:00 de la mañana nos despertaron con música que venía del recibidor principal, además de gritos y voces altas de las habitaciones. No pudimos descansar correctamente. Las instalaciones podrían mejorarse.
• Natalia (10/5): - The hostel is great, comfortable, I received excellent service, I definitely recommend it
• Azizi (1/5): Aicha azizi - No me , gusta el trato de la persona ,y la habitación tienda ,he pagado pero sin dormir en el hotel. La persona del administrador,y la habitación tienda y además con discapacidad,y no me da otra habitación , y al final he aprobado sin dormir ,y a salido buscando otro hotel.
• Safiya (10/5): -
• bogdanov (7/5): -
• Ian (10/5): - Everything Perfect Everything Perfect
• Antonatos (1/5): Very poor - The main area was beautiful The rooms were small but we knew it, we choose it for the location, the problem was that it was very dirty, the bathroom trash bin was full, and the toilet in general wasn’t cleaned before our stay, the mattress had a hole in the middle
• Veronica (1/5): UN ASCO!!! - Nada, desde el trato al alojamiento en sí, lleno de humedades, pagamos por una habitación doble con baño en el hotel y nos llevaron a un piso al lado del hotel que estaba en pésimas condiciones! Humedades en el baño, un olor horrible, la cama totalmente hundida de un lado, el sillón que había dentro de la habitación daba asco, y no que decir del cabecero de piel… lacas cama totalmente pegada a una pared y por el otro lado no se podía acceder de forma cómoda, las toallas con suciedad y ásperas… no tenía cerrojo la habitación y tenía que cerrarla con un pestillo sencillo por fuera y por dentro…el desayuno nada que ver, dos tortas frías y duras, dos crepes tiesos y de un huevo hizo dos Micro tortillas para el desayuno, no tenía leche para el café y el té el peor que he tomado en 10 días en Marruecos… UN DESASTRE Y ENCIMA CARO!!!!
• Javier (8/5): - Muy céntrico y auténtico La habitación poca ventilación y el baño poca calidad
• piotr (7/5): -
• Thomas (8/5): A great stay with a great host! - Hamza was a lovely host and made us feel comfortable throughout our stay. The room was very spacious and the facilities were great. The hostel was pretty central and walking distance from most places. The breakfast each morning was delicious. The wifi only worked for us when we were downstairs.
• Mouzhir (8/5): -
• Francr72 (7/5): -
• Sandra (9/5): Very confortable and welcoming - The staff was very kind and welcoming. The breakfast was delicious, the beds were very comfortable, and the location was good. It was a bit difficult to find the place on the first day
• JC.H (8/5): - Ambiance conviviale, beau riad Ambiance un peu sonore jusque dans la soirée
• Muhammad Luayyu (10/5): -
• Aziz (1/5): Mala experiencia tenía que cambiar hasta el hotel - Sucio y mal ubicado y solo les interesa el dinero
• Natalia Bohorquez (6/5): . - No costo mucho No tenia calefacción, casi nis congelamos, solo hay una persona atendiendo lo q hace que si esta lleno el servicio sea muy lento, la cama y las cobijas no estaban muy limpias.
• Graeme (1/5): - Nothing This was operated as a bait and switch. A beautiful riad on the pictures, I spoke at length to the host. The second I made payment they told me it was full and they had a sister hotel of the Layla riad available. The second hotel was not one I would have booked. Extremely disappointed but at 10pm at night I had little option. Seeking refund. DO NOT BOOK.
• Hind (7/5): För det priset jag betalade var det helt ok - Personalen är trevlig och läget är fantastiskt. Mycket prisvärt Sängen knarrade. Den var inte särskilt bekväm. Men för det priset är det förväntat. Badrummet var lite slitet.
• Selina (1/5): -
• Ibrahim (8/5): -
• emilio (10/5): -
• emilio (10/5): Great - It’s a nice place to stay and you get to know some new people
• Nathalie (4/5): - Emplacement . Le personnel très gentil Le confort, pas de fenêtre dans notre chambre. Pas d eau chaude
• Diane (6/5): -
• javier (10/5): -
• Ana (7/5): -
• Brian (10/5): Hostel right in the centre of the action - The manager was sooo kind to me and looked after me. It was a lot of steps for me.
• Marion (4/5): Don’t stay - The design was kinda cool, only I was relocated to riad dia hostel without any notice in advance . This hostel has a bigger common spac. Because of no hot water and electricity problem I got without notice in advance relocated . I got relocated to another hostel called riad dia. The bed was terrible hard , woke up couple of times because of pain of the bed mattress. It was freezing cold . Only people smoking on terrace, no atmosphere. The host in riad dia was not communicating. He forgot my breakfast mention more times .
• Glauce (9/5): -
• Glauce (9/5): -
• Wespi (5/5): - Nice host, always available coffee and tea. Expensive for what we got and the lack of real butter was a downer for us...
• Dufour (8/5): Super dans l'ensemble - Accueil , disponibilité Déjeuner pas assez diversifiée
• zvirbulis (7/5): - Location is quite good Very small room. But done as good as it could be.
• Perla (9/5): Hamza molto carino e gentile! La struttura vicino la piazza centrale, negozietti e ristoranti vicini a 5 min a piedi - Posizione, staff
• Samuel (6/5): Kann man für ein paar Nächte machen für den Preis - So günstig übernachtet man hier sonst nirgends. Im Zelt ist der Komfort so minimal wie der Preis. Es ist aber verhältnismäßig ruhig und liegt gut für An- und Abreise. Hygienisch ist alles noch grad erträglich. Musik, Bildschirme und Räucherstäbchen könnten weggelassen werden. Vom Zelt auf der Dachterrasse sind die Wege zur Toilette und zum Zähneputzen richtig weit.
• Lineo Patricia (1/5): I didn't even bother to stay anymore due to the bad condition - Nothing was impressing everything not in good condition The environment, and was not clean
• Eduardo (4/5): -
• Tereza (4/5): Fajn, ale poměr cena-výkon nic moc - Ubytování bylo čisté, super terasa s NÁDHERNÝM výhledem. Skvělí lidé. Bohužel - nepohodlná postel a polštáře, koupelna součástí pokoje (z postele mini pokoje je vidět přímo na wc a pomalu i do sprchy), nebylo čisto, takové umaštěné. Nás “vip” pokoj paradoxně působil hůř než ty hostelove. Navíc to nebylo ani v místě riadu, ale o dva domy vedle. Jídlo fajn, ale celkově nejhorší snídaně. Myslím si, že je to jedno z nejhorších ubytování, kde jsem byla.
• Julien (8/5): - super accueil , bien située et relativement calme avec un beau rooftop pour profiter de la magie de marrackech
• Audrey (4/5): Kind host, no english or french. Overbooked, did not stay - I booked at Jenna but didn’t have the chance to stay there because they were overbooked. Past midnight, coming back from a 18 hours bus ride, being told that we will be switched hostel because its overbooked.. did not appreciate. I wanted to stay there but then we had to walk further into the medina (wich i wanted to avoid for that night) and went to a hostel that i havent choose because of the reviews.
• Alice (10/5): - It wouldn't have been the same without the welcoming and the kindness of Hamza. All have been good 🙂
• Sara (10/5): -
• Dilyana (10/5): -
• AIKATERINI (5/5): -
• Ian (10/5): - Good Good staff
• Sophie (10/5): -
• Sophie (10/5): -
• Sophie (10/5): - Très bon accueil je reviendrai
• Oleksii (5/5): Not the best riad in Morocco but with good location - The location is great - close to the central market and to the road at the same time, so it is not a long walk if you have luggage. Possible to leave luggage if you have a late flight/departure. The owner should clearly state in the description that they do not tolerate any alcohol in the riad, even if you want to drink a glass of wine inside your room. After spending a week in Morocco it was the first time when we encountered this attitude. I know, this is islamic country, and they can make their own rules - but alcohol is sold in markets and not forbidden. Other Riads had no problem with drinking wine even during dinner in their public space. Among other annoying things - the spring bed was very uncomfortable, no soundproofing - the noise in the riad is heard twice as loud due to a "well" structure, the light in the room is very dim. Most of the rooms have bunk-beds, even a tent on the rooftop, so I guess it might be crowded during high season.
• Selena (1/5): Horrible - Honteux, plat d’humidité, son ombre, plat de moisissures ne ressemble pas aux photos personnelles, pas compréhensif. Je n’ai pas passé mon séjour là-bas. C’était impossible. Tout
• oh.sssi (8/5): -
• Freja (1/5): -
• Bouchaib (9/5): -
• Angelique (8/5): Très bon séjour Riad a recommandé - Hospitalité Accueil Gentillesse Disponibilité Parfois bruyant le soir
• Ghazal (8/5): -
• Edward (10/5): Fantastic - Great property with very friendly staff. Beautiful view and incredible decorations and art.
• ruth (10/5): Most enjoyable stay. Close to all the action in the main square and the souks - Great breakfast each morning Very personable host Hamza who was always in attendance. Very keen to help us with any request
• Rachel (10/5): Amazing experience - highly recommend! - Hosts were super friendly! Place was really clean, and everyone was super nice!
• Hassan (7/5): -
• MOUNIR (1/5): - Közel volt a centrumhoz, de olyan szűk utca hogy nem tértünk el a számától. Ennek ellenére hogy előre átutalással befézettünk a szállás, Azt akarták hogy készpénzben újra fizessünk. Koszos volt a szállás és semmi nem funkcionált . A wc-n nincs ajtó . A recepciós figyelmetlen és nemtörődöm volt. A szoba bejárati ajtojànak alja 10 cm-rel geljebb volt mint a küszöb
• blanca (10/5): -
• Sophie (9/5): -
• Colette (4/5): Trés déçue. - Petit dej ok excepté que mstin du départ, j'ai dit 10 min avant être prête à manger à 08h 20 env. Le jeune ne l'a pas fait. Il s'est assis pour prendre son propre déj! Je prenais bus de ville pour gare routière et donc, préssée. J'ai pris café dans mon thermos et 2 pains ou crêpe. 2 matins sans oeufs ni confiture. Matin dimanche à 10h env. de mon arrivée, ils ont dit pas de Lit prêt. Attendu +de 30 min pour dormir car vol de nuit. Aucune étagère ni de crochet pour suspendre nos habits et sac. Porte de salle de bain fait trop de bruit. Ça réveille tout le monde! Fallait constamment demander du papier hygiènique. 6 dans 1 mini dortoir. La toilette en bas, près de la s à manger pue beaucoup la moissisure car pas de ventilation ni de soleil qui entre et porte toujr fermée. Ça sens tŕès mauvais. Certaines prises électriques ne fonctionnent pas afin de recharger cellulaires. Les coussins des chaises sur la terrasse étaient tout mouillés durant les nuits. Par conséquent, peut pas s'asseoir ou...cul mouillé! Je ne recommenderai pas. Lire message précédent. Merci.
• Abdelhakim (5/5): Disappointing - I like the colourful tiles and the staff attitude. I didn't like the fact that a tiny room had six beds. I mean you could barely move. The mattress was so old metal springs were dangerously out. Also, the electricity sockets were not working so I couldn't charge my phone.
• Marcel (9/5): - De dame die mijn kleren heeft gewassen Matras van eerste nacht
• Ayano (9/5): Heartwarming experience! - Amazing staff and people:)! The staff are very friendly and helpful. One of the best experience I’ve ever had while I have been traveling more than 30 counties :) I stayed in the private room with 500dh, but not sure it was worthy. You might be able to find better rooms with the same price in Marrakech…
• Vianey (1/5): - Nada, me quiso intimidar la persona que me recibió, ya no me quería dejar salir hasta que le pagará en efectivo. Quería que dejara mis cosas mientras iba al banco, entiendo que pensara que no regresaría pero literal me dijo que no me iba a dejar salir. Esta muy solo, así que si vas ten en cuenta que está en callejones solos y oscuros.
• Ana (6/5): -
• Andreas (9/5): - Hamza was a very nice host
• Maha (3/5): Je l’ai quitté le jour même - Pas de commentaire Dessus de la chambre sur le toit
• Faraydoen (10/5): - Very good staff nice breakfast
• Honda (10/5): - The people in general hosts & guests The space
• Cathy (3/5): Riad décevant - RIAD bien placé pas de la place de la médina. Personnel agréable. RIAD non conforme à la description : pas de chauffage, pas de service en chambre, ménage non fait, serviettes non changées humides durant 3 jours. Pour une chambre dite de Luxe: mur decrepi, lampe avec fil électrique dans la douche, tapis douteux et plus qu'usager, accès par trois étages étroits, raides et sans lumière du 3ieme au 1er obliger d'allumer le téléphone. La chambre placee juste sous la terrasse, très bruyant tard dans la nuit, voir jusque tôt le matin. Petits déjeuners médiocres. Prix très chèrs pour la qualité pour les prestations offertes.
• Bergoi (7/5): - La habitación doble con baño privado. Genial para ir a dormir y poco más después de los días de excursión. El desayuno muy básico.
• Assane (3/5): -
• Aleksandr (1/5): Seems like a scam - The host in Jennah Rouge seems nice and friendly but absolutely opposite in Riad Dia. ABSOLUTELY HORRIBLE EXPERIENCE. They asked me to transfer to another hostel which called Riad Dia due to rain leakage in the room, by saying thay it is the same company. However, they put me into cheaper room with more people in comparison with my original booking. When I asked for the price difference, all of sudden the host could not understand us/English, and just kept saying that "it is the same company". It was getting even worse, the host came into the room in the middle of the night to talk with someone and woke up everyone in the room. Could you just awake that person up and talk outside? There was a german couple who slept together on tiny upper bed and they made some different sounds all night, waking up everyone in the room. In the end, the host asked us to pay 50 MAD per each suitcase to leave a luggage for a while, when Jennah Rouge host assured that it is for free. The toilet is extremely dirty, and there are no any light coming inside the premise which quite depressing.

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