Dear Lisbon - Bordalo Palace Chiado
Location: Largo Rafael Bordalo Pinheiro 31, Lisbon, pt
Star Rating: 9.2 Stars
Property Type: Bed and breakfasts
About this Property
Historic Charm and Modern Comforts
Dear Lisbon Bordalo House seamlessly blends historic charm with modern comforts in the heart of Lisbon's downtown area. The 19th-century home offers tastefully decorated rooms and suites, each equipped with a flat-screen TV, air conditioning, and free WiFi.
Concierge Service and Buffet Breakfast
Guests can take advantage of the concierge service to enhance their stay and start their day with a delicious buffet breakfast in the property's meal area. Additionally, the surrounding area boasts a variety of dining options, allowing guests to indulge in Portuguese specialties just steps away from the hotel.
Prime Location and Nearby Attractions
Located near popular landmarks such as Chiado, the Santa Justa Lift, and Bairro Alto, Dear Lisbon Bordalo House provides easy access to Lisbon's top attractions. Whether guests are interested in shopping, dining, or exploring the city, this hotel offers the perfect starting point for an unforgettable experience.
To book your stay at Dear Lisbon Bordalo House and experience the perfect blend of history and modernity, make your reservation now!
Important Information
When booking 3 rooms or more, different policies and additional supplements may apply.
In the case of a group reservation, the group will be required to adhere to the following policies and conditions:
- In a group reservation, the flexible rate will be converted to a nonrefundable rate immediately to secure and guarantee the reservation.
- Please note that outside food or drinks are not permitted.
- A complete rooming list with essential information, such as ETA and bed preferences, is required 30 days prior to arrival.
- Please note that guests may be assigned a different bed type based on availability.
- Breakfast slots are subject to availability, and we cannot guarantee that your group will be able to eat together at the same time.
The property's reception opening hours are from 08:00 to 18:00.
Guests arriving outside check-in hours will receive check-in instructions directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Car hire
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Supervised childcare/activities
- Free wired internet
- Internet access
- Housekeeping on request
- Wine release events
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
City Room
1 Double Bed OR 2 Twin Beds
258 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Private bathroom
- Heating
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Junior Suite (Premium)
1 Double Bed OR 2 Twin Beds
322 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Private bathroom
- Heating
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Deluxe Suite
This suite comes with a classic-style décor. These units have a seating area and plenty of natural light.
A private bathroom is also featured.
Some rooms may be oriented towards the rear of the building
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
-
Double Room
With a décor that is inspired by noble houses in 19th-century Lisbon, this comfortable double room also features modern comforts such as soundproofing, a flat-screen TV and a private bathroom.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
-
Premium Suite
With an elegant design based on Romantic-style décor, these suites feature a small reading area and also a private bathroom.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
Guest Reviews
- Mariana (10/5): - Everything!
- Gina (7/5): Felt cheated - The building is very well located, there are lots of restaurants, shops and cafes in the area. The breakfast was nice and included sweet and savory options - eggs, yoghurt, fruit, croissants, cheese. Drip coffee and teas were available and you could request a cappuccino. A complimentary bottle of water is also offered. ROOM # 8. Note that the rooms are all different in this building. As stated there is no elevator and there is no porter to help with your luggage. We were not comfortable with the kind lady at the receptionist carrying our heavy luggage. The plumbing is quite noisy in this building. This rating is for Room #8 which unfortunately did not meet my expectations. There is hardly any storage in this room. Although there appears to be a large closet, only 1/4 of the closet is accessible since one of the doors is nailed and the door that is accessible has a fridge and a safe in it. There is no table or dresser to lay a computer on in this room. The little buffet inside the room is fully occupied with the Nespresso coffee machine, kettle, cups and a daily complimentary bottle of water. The room has big bedside tables which block the closet door from opening and thus the door was nailed shut - Very unpractical for travelers trying to keep their clothes organized. As mentioned, this rating is for Room #8. If you stay at this local, you should not accept this room. The other room I booked had a full closet but no desk or table. When I asked for a table for my room, I was offered a chair since the local does not have extra furniture. My question is how do you design a room with a full closet and then block it because the side tables are in the way. I would not stay here again because I felt cheated since I was given a sub-standard room and paid the same price as the second room which was more functional. I was also asked but refused to pay for some minibar charges which I never consumed.
- Mark (10/5): -
- Daniel (9/5): - Sehr freundliches Personal in einem gemütlichen und historischen Gemäuer inmitten der Altstadt. Das Frühstück ist perfekt und wird liebevoll zubereitet. Von hier aus lassen sich alle wesentlichen touristischen Ziele problemlos zu Fuß erreichen. Es ist die perfekte Unterkunft, um Lissabon's Altstadt kennenzulernen. Für ruheverwöhnte Menschen muss klar sein, dass eine Großstadt nie schläft. 😉
- Petteri (10/5): Ihan huippu - Henkilökunta loi todella kotoisan ja lämpimän ilmapiirin. Henkilökohtainen huomiointi. Henkilökunta yllätti pienellä syntymäpäivä huomioinnilla. Huone oli todella siisti ja mukava. Hiljaisuus ja rauhallisuus. Loistava aamupala.
- Laurie (10/5): We will recommend this hotel to others. - Great location near many restaurants, easy to walk to attractions or catch an Uber. Large comfortable quiet room. Delicious breakfast. The staff was exceptional! Nothing, we loved it all.
- Kimberley (9/5): -
- Marie (9/5): Hôtel agréable, un très bon confort de la literie, un personnel très agréable et à l’écoute, nous avons apprécié notre s - Hôtel super bien situé, un personnel très à l’écoute, un service irréprochable, nous avons beaucoup apprécié le côté chaleureux et très cocooning de la salle du petit déjeuner. Tout était parfait et cela a contribué à notre agréable séjour à Lisbonne. Un peu de bruit en début de nuit mais globalement nous avons passé deux bonnes nuits.
- Pam (10/5): Unique and comfortable stay - Fantastic location, close to sites, restaurants and shopping. Historic and unique. Loved our spacious suite. Catarina at the front desk was a kind and accommodating host. Breakfast was fabulous. Daily maid service appreciated. We would stay here again.
- Dolores María (10/5): - El personal y el desayuno No podías abrir la ventana de la habitación por qué había próxima una salida de humo.
- Edgren (9/5): -
- Isaac (10/5): - The location was great! Right next to multiple restaurants and right in the middle of multiple Lisbon spots to check out
- Birgit (10/5): - Super freundliches Personal, alle sehr zuvorkommend. Ideale Lage und sehr gutes Frühstück, wir kommen gerne wieder
- BARBARA (8/5): Highly recommend! Beautiful spacious rooms exceptionally well done with amazing staff. But read the fine print! - Amazing location and the rooms were stunning. So spacious and beautifully done. The staff was so accommodating, friendly and helpful. I adored the space and the breakfast was absolutely exceptional. It will send you off well sustained for a day of sightseeing. So good and well done. And I can say enough about the service. So good. Don’t expect a view. They warn about it but mine was very bad. I just left the billowy curtain blowing in the breeze and didn’t look out but don’t necessarily expect to sit on your terrace. Also read the policies! I don’t notice but you cannot eat or drink food in your room. I stayed for one night so not a big deal but if you stay for a few days you may want to bring back wine or snacks. They expressly forbid that. Unusual as I consider my hotel room my space if I choose to relax in the afternoon with some Portuguese wine.
- Simon (10/5): Wonderful - The staff were friendly and helpful and the room was clean and beautiful
- Frank and Kari (10/5): Memorable stay where history meets comfort - The heritage of the building has been kept in tact with care and purpose. The location is ideal for exploring the Chiado district. Everything was in walking distance. The food, drinks, and atmosphere were amazing. If wanting to explore further the Bolt rides were very reasonable.
The staff were attentive to all guests in this intimate setting. Kritik was ever so helpful with restaurant suggestions and ensuring we were comfortable.
The breakfasts provided a nice wake up with fresh fruit, cheeses, yogurts, fresh baked breads, home made preserves and eggs. It was about not liking, it was more about being prepared for the pump sound when we used water in the room. Once that was explained to us, it just became part of the story in being in this antique guest hotel.
- Marie (10/5): Perfect! - Everything & everyone Not 1 negative thing
- Gerry (8/5): Lovely room in Chiado - Great location overlooking an active plaza. Turned out to be a pretty handy location Easy to get confused with sister property because Booking.com has the wrong name for this property. This is Dear Lisbon - Bórdala House Chiado. Not Dear Lisbon - Bórdala Palace Chiado. Other property is called Dear Lisbon - Palace Chiado
- Lorraine (10/5): Great location, comfortable and very helpful staff. - Great location, super helpful staff, quiet, comfortable bed and good breakfast.
- Annie (10/5): Comfortable, convenient, and clean - The interior was lovely and met my expectations. The view from our hotel was cute. A bit loud but not too noisy considering theres outdoor seating from the restaurants close to the hotel. Kritik was so nice and informative during our check in. He walked us through where breakfast was and background on the hotel building itself. He gave us great bar recs. Really appreciated his help. Outdoor noise near the window.
- Ursula (10/5): Ein historisches Schmuckstück an toller Lage mit charmantem, hilfsbereitem Personal. - Ein historisches Schmuckstück an toller Lage mit charmantem, hilfsbereitem Personal und hervorragendem Frühstück. Es hat uns alles gefallen.
- Rachel (9/5): - Staff were very friendly and helpful. The building was beautiful and great location. Thanks
- ce6d31cdfca573fb11ac4d8e227cef06 (7/5): -
- e53094d2b605703c735f2c8555638e5a (10/5): - The staff were excellent! They helped us book excursions, find transport, and other things. They were wonderful! It was a bit noisy both nights. Not sure where sound was coming from.
- d2a3c50197d1727b40f13c1ad6975ff8 (10/5): Had an amazing experience at this place. Couldn’t have had a better experience to begin my trip in Portugal - Nice older building,large rooms,terrific breakfast . EXCEPTIONAL STAFF!!! Was addressed by my name the entire time I was there Water system is a little noisy
- a5e462f54b56726ff705932aae41922f (9/5): Very welcoming and comfortable stay in the heart of Chiado - Great location, clean spacious rooms, nice breakfast, friendly staff No elevator
- 5368f1339d967246712d86ee543b275e (10/5): Great location, wonderful staff, charming building. - The location was great and the staff were very kind and extremely helpful. The hotel itself is in an old building which has a lot of charm, but is “slightly tired”, although entirely clean. The bed was very comfortable. The room was comfortable, but a little worn.
- 019c5396136571a6e7ca5322b7c5201e (9/5): Great location, great breakfast, great room. Would happily stay there again. - The room was huge and very comfortable. The breakfast was full of options and a little different every morning. But the best part was the location. An excellent and pretty square in the middle of the Chiado area. The staff was very friendly and helpful.
- 4ec4c9a0fff2700a0339879a4fe8bd59 (10/5): The reception staff were superb at their jobs. - Nice big rooms. Great location. No complaints.
- 873e0b8ad7eb7273675c4d8284ae6bd2 (8/5): Trevlig upplevelse - Trevlig personal, mycket bra öäge
- Damaris (10/5): Highly recommended!! - I absolutely everything about the property, it was immaculate clean, great customer service, delicious breakfast, the location, and the staff was superb!! N/A
- Leleu (10/5): Une superbe adresse avec un personnel jeune fort sympathique. La chambre est décorée avec goût, le petit déjeuner excell - L’accueil très chaleureux, la très belle décoration, le super petit déjeuner, l’emplacement. Rien à redire.
- Fabrizio (10/5): Excelente - A localização, os espaços internos, tamanho do quarto, a elegância nos detalhes, as cores, a qualidade do café da manhã, a disponibilidade, a seriedade e a competência da equipe.
- Josep (10/5): - TODO EN GENERAL BUEN DESAYUNO
UBICACION BUENA
HABITACION PERFECTA
- BRC12 (10/5): -
- Larissa (7/5): Good but the air condition problem was ver annoying…. - Localização excelente, chuveiros e camas confortáveis. Quarto amplo. Overall, the stay was good and the air conditioning issue was eventually resolved.
However, on the first night the room could not be cooled (central system in winter mode), forcing us to sleep with the windows open, which caused noise, light and mosquitoes — significantly impacting our rest.
What was most disappointing was the hotel’s response, as no compensation was offered. The partial refund was provided by Booking, not the hotel.
Issues can happen, but the way they are handled makes all the difference
- nicola (10/5): Perfect. - Personal and small. Excellent breakfast and staff were super kind and helpful. Nothing
- Mostyn-jones (10/5): Perfect place to stay - We have been a few times to Lisbon but this was by far the best hotel and location. The room was a deluxe suite which was very big. We had a coffee maker and a kettle plus the tea and coffee were topped up daily. The vibe in the hotel area with restaurants was great Liked everything
- juha (10/5): Erinomainen majoitus erinomaisella sijainnilla Lissabonin keskustassa. - Erinomainen sijainti.
Hiljaiset huoneet, vaikka kaduilla elämää ilta myöhään.
Hyvin ystävällinen henkilökunta, joka auttoi monin tavoin tutustumaan Lissaboniin.
Hyvä aamiainen, joka vaihteli päivittäin.
Extra bonuksena suihkussa veden paine ja lämmin vesi erinomaiset. Siitä, että loma loppui ja piti lähteä pois ;)
- joanna (10/5): - The best city hotel we have ever stayed! Perfect location with lots of shops and restaurants. Very comfortable room and a delicious breakfast.
I can't say enough about the staff, they were all so helpful with restaurant recommendations, tips where to go, and booking us a ride to the airport.
We will definitely be back!
- Sylvia (10/5): Perfekt für einen Städtetrip! - Ein kleines, kuscheliges Hotel in bester Innenstadtlage. Herrliche altehrwürdige Zimmer und super freundliches, hilfsbereites Personal. Das Frühstück war super lecker und lies keine Wünsche offen. Absolute Empfehlung! Wir kommen sicher wieder ! Herzliche Grüße aus Dresden von Sylvia und Meggy
- Esther (10/5): - Todo, las habitaciones especiales y únicas, personal atento, ubicación, almuerzo esquisito, resumen una estancia fantástica.
- Bas (9/5): Fijn authentiek hotel met mooie kamer en inrichting. Erg lekker ontbijt - Stijlvol.
- Oliver (10/5): -
- Gill (9/5): We were only in Lisbon 24 hours, but were very happy with our choice to stay here and would return. - Fabulous team who gave a warm welcome, super helpful, attentive and evidently keen to make our stay as best as possible.
Excellent location in really nice area.
Loved that it was a small hotel which didn't compromise on service or offering and an authentic vibe.
Breakfast was more generous than had expected. Nothing didn't like.
More than 1 bottle of water in the room would be good.
- Anna (10/5): Hotel cèntric amb encant. - Habitació molt gran i ben decorada. Faltava una mica de llum a l’ habitació.
- Svenja (10/5): Ein tolles Hotel - nur zu empfehlen. - Ein kleines, sehr persönliches Boutique Hotel mit Mitarbeitenden, die ihresgleichen suchen. Die Lage ist super zentral.
Die Zimmer sind sehr groß, sehr sauber und komfortabel. Es gibt einen sehr hübschen Frühstücksraum mit einem sehr leckeren und frischen kleinen Buffet. Bei uns blieben keine Wünsche offen.
Den wirklichen Unterschied haben aber die Mitarbeitenden gemacht, die dafür gesorgt haben, dass wir uns von Anfang an gefühlt haben, als würden wir Freunde besuchen. Es gibt nichts zu beanstanden
- Frank (9/5): - Perfekte Lage, um Lissabon zu erkunden; sehr gutes Frühstück; sehr geräumiges Zimmer und sehr nettes Personal aufgrund der Holzböden hört man gelegentlich die Nachbarn im oberen Geschoss; würde trotzdem jederzeit wieder hier übernachten
- maximiliano (10/5): Lindo palacete - Muy lindo lugar, cómodo, la atención muy personalizada. Excelente Si tuviera q decir algo seria q en la recepción casi no hablaban español o Portuguez, solo inglés aunque hacías un gran esfuerzo por explicarse
- DAVID (10/5): The staff were friendly and very helpful - Location great small family run hotel plenty of history Nothing
- Nicolae (10/5): -
- Lieve (10/5): Gezellig hotel met een goede ligging en super vriendelijk personeel - Goed ontbijt met veel afwisseling.
Personeel stond steeds paraat om aan onze wensen te voldoen Geen lift, maar was voor ons geen probleem.
- Roth (10/5): The staff were brilliant/amazing! They made our booking and stay ver memorable, specially our hotel hostess Caterina - Centrally located, walking distance to shops, restaurants and the beautiful historic sites of Lisbon. Getting a little dated but the building and rooms are spacious and comfortable/clean.
- brendan (8/5): - When we checked in, we were met by a very friendly and helpful Receptionist. She gave us great recommendations on the area, transportation and places to eat. We were delighted to meet her again on check out. Clean and spacious accommodation, very comfortable. Our room was near extraction units which were noisey particularly when the balcony window was open. Staff utility room close to the room we stayed in, alot of staff movement in this area.
Also breakfast time is 8am to 10am. No flexibility prior to 8am..... Breakfast area very small only two people can comfortably optain food from the service area due to space constraints.
- Ernestino (9/5): Eccellente - Posizione eccellente, colazione molto buona e varia con prodotti di qualità, personale estremamente gentile e disponibile. Forse l'unica cosa è la mancanza dell'ascensore.
- João (9/5): Excelente - Decoração Não sei
- Robert (8/5): Comfortabel in de oude stad - Zeer prettige ligging midden in oude centrum, alle klassieke hoogtepunten dichtbij. Voor iemand die hier minder dan 24 uur is en toch iets wil zien van het oude Lissabon een aanrader. Geen lift in het hotel. Met zware koffers is het niet leuk.
- Rodrigo (7/5): - A localização é excelente. Não tem elevador. O apartamento disponibilizado tem uma vista desagradável para os fundos.
- Rodrigo (10/5): Hospedagem com estilo - A localização é excelente. A suite disponibilizada era muito espaçosa e estilosa. Não tem elevador.
- Gudmundsson (10/5): - Staff very helpfull Everthing
- Steven (10/5): - Staff was very friendly and very helpful.
- HELENE (10/5): Exceptionnel, cadre qui invite à la détente et à l’évasion - Un séjour tout simplement exceptionnel
Des l arrivée, l accueil est chaleureux , professionnel et attentionné.
L hôtel est magnifique, décoré avec goût et d’une propreté irréprochable.
La chambre est spacieuse confortable et parfaitement équipée.
Le personnel mérite une mention spéciale: toujours souriant, disponible et soucieux du bien être des clients.
On se sent réellement privilégié et pris en charge.
Enfin le petit déjeuner est de qualité et l emplacement est idéal.
Je recommande sans la moindre hésitation Rien
- Thibaut (4/5): Bel hôtel mais insonorisation inexistante - Personnel attentif et agréable, l’emplacement était idéal pour les visites et les accès aux transports en commun, hôtel également proche de restaurants de qualité. L’insonorisation est horrible!!! Que ce soit avec les couloir: porte de la chambre ajourée sur 2cm en bas, local à linge en face de la chambre; ou avec l’extérieur: un bar sous la chambre. Ce n’est pas un hôtel de luxe d’accord mais à ce tarif je ne tolère. J’ai informé le personnel qui était désolé mais ils ne pouvaient rien faire ce que je comprends.
- Marisa (8/5): -
- Manuel (10/5): -
- Huixiu (9/5): - location The air conditioner is a bit noisy
- Bärbel (8/5): -
- Alexandru (10/5): -
- Susana (8/5): Breve, confortable pero con aspectos a mejorar - El hotel está muy bien decorado y ofrece confort de forma general. La recepcionista Catarina nos atendió muy bien y se nota que es muy profesional. El desayuno había poca variedad pero todo muy fresco y rico. Aspectos a mejorar, por su localización céntrica no posee aparcamiento lo cual dificulta un poco el acceso con maletas una vez que Lisboa está formada por varias colinas y hacer el trayecto con maletas no es cómodo. Otro aspecto mejorar es que el Edificio no posee ascensor (menos mal que es un primer piso).
Y por otro lado, pedí con antelación por chat que una delas habitaciones tuviesen camas separadas y también solicité el check-in más temprano de lo habitual debido al horario del vuelo. Ambas peticiones fueron aprobadas por Mohamed pero mi sorpresa fue al llegar y ver qué ninguna se había cumplido.
- Ahmet Emre (9/5): - Great location, very friendly and capable staff. Huge rooms. Very clean overall. It can get noisy in the morning (due to garbage trucks) but it is fairly negligible
- Viviana (10/5): -
- Silvia (10/5): Zeer comfortabele kamer en knus kleinschalig hotel. - Wij hebben heerlijke dagen gehad in dit hotel. Zeer vriendelijk personeel, hele grote comfortabele kamer met fijne bedden. Ontbijt was goed verzorgd en elke dag net even iets anders waaruit je kon kiezen, de ontbijtruimte is knus en gezellig. De locatie van het hotel is top, leuke restaurants op loopafstand, metro en overig OV om de hoek. Je verblijft in het centrum, maar in de kamer is het rustig. Kortom heerlijk verblijf!
- Jide (9/5): Zeker een aanrader als je een leuke citytrip wenst te doen met de nodige drukte in uw achterhoofd :) - De kamer was erg ruim, supervriendelijk personeel en lekker ontbijt. Kraaknet en super service Er was wel wat lawaai van de kamer boven ons. We hadden dit gemeld, en het personeel had hier wel proberen de nodige stappen voor te ondernemen. Ik veronderstel dat we dit erbij moeten nemen wanneer we in een oud charmante woning overnachten.
- Nicola (10/5): Exceeded our expectations! - Very friendly helpful staff.
Clean spacious room and comfy bed.
Excellent location.
- Tiziana (6/5): - La posizione ottima La colazione modesta e al di sotto delle aspettative, poca varietà soprattutto per i vegetariani
- José Manuel (9/5): Estancia preciosa en el centro de Lisboa - Muy bonito y amplio.
- Andrea Tunde (10/5): Thanks for making the trip great - Clean,close to everything such as good location to explore the city, lovely staff altogether really friendly and helpful receptionists That I didn’t stay longer🤣
- Ursula (8/5): Agréable. - Le quartier, l’immeuble, le personnel, le lit très confortable, le petit déjeuner.
- Thomas (10/5): Best Boutique Hotel in Lisabon - Skønneste boutique hotel med blot 9 smagfulde værelser - beliggende centralt på lille plads i Chiado området - der var kælet for alle små detaljer og personalet var så imødekommende og hjælpsomme - morgenmaden var smukt anrettet i det gamle køkken med skønneste kakler og lækkert veltillavet mad og der blev hele tiden fyldt op og tilbudt et udvalg af varme drikke
Lækre Rituals produkter på det store badeværelse, skønne tykke hvide håndklæder, morgenkåber og sutsko - vi elsker dette sted Vær opmærksom på at det hele er smagfuldt sat i stand, i en gammel kæmpe herskabsbolig, det betyder også at gulve kan knirke og at man kan høre en smule fra gangen - men dette er charmen ved dette skønne sted
- M4426SOandrewr (10/5): Fabulous stay! - Amazing stay! We loved Lisbon and loved this hotel!
Catryna was one of the most friendliest and genuine person, she gave amazing service, and always had time to answer questions or give recommendations.
The hotels location is spot on, a really short walk to the start of the 28 tram stop, easy to walk to the major attractions. Short walk to Rossi train station where can get trains to Sintra from. Has plenty of metro stations nearby and is EUR1.90 if want to travel to airport or EUR7.90 for day pass including metro, trams and buses.
Rooms are lovely and kept nice and clean!
Breakfast is 10/10!! Great variety, all cooked fresh and constantly topped up!
- Andrew (10/5): Fabulous stay and hotel in Lisbon! - Amazing stay! We loved Lisbon and loved this hotel!
Catryna was one of the most friendliest and genuine person, she gave amazing service, and always had time to answer questions or give recommendations.
The hotels location is spot on, a really short walk to the start of the 28 tram stop, easy to walk to the major attractions. Short walk to Rossi train station where can get trains to Sintra from. Has plenty of metro stations nearby and is EUR1.90 if want to travel to airport or EUR7.90 for day pass including metro, trams and buses.
Rooms are lovely and kept nice and clean!
Breakfast is 10/10!! Great variety, all cooked fresh and constantly topped up!
Even had umbrellas that able to use in the downpours of rain! Nothing to really say here as we genuinely had such a great stay here at this hotel, had everything we needed. Maybe Lisbon could have had a bit less rain. 😉 due to the storms that went across but did have some clearer skies on the last day!
- Anne (8/5): - Veldig fin beliggenhet. Vennlige ansatte.
- Nina (10/5): -
- Claus (8/5): -
- Marina (9/5): Ideal location, fabulous staff, good breakfast and spacious spotlessly clean rooms - Very Comfortable and clean. Lovely shower and in an historic building Nothing
- Paetzel (6/5): War ok - Lage gut! Zimmer gut! Frühstück nicht gut! Raum zu wenig Tische für alle und sehr einfach!
- Emma (9/5): -
- Karen (8/5): Een charmant hotel met een ruime kamer, lieve service en een fijne sfeer, waar we ondanks kleine minpuntjes echt van heb - Locatie was werkelijk perfect! Het hotel was wat ouder, maar zó leuk. We hadden een mooie, ruime kamer en hebben er echt van genoten!
Catarina, de receptioniste, is werkelijk geweldig. Dat noem ik pas passie voor haar werk. Ze deelt alle informatie met liefde en helpt je met alles waar je haar om vraagt. Ze is oprecht betrokken en ontzettend behulpzaam.
5 sterren voor Catarina ⭐⭐⭐⭐⭐ Zodra de eerste kamer bij de buren werd schoongemaakt, werd ik wakker. Je hoort helaas veel geluiden vanuit de gang, je hoorde elk gesprek en elke movement. Dat is jammer, want we kwamen juist voor de rust. Daardoor werden we iedere ochtend al rond 07:00 uur wakker.
- Alessandro (10/5): -
- Jop (8/5): Als je op een top plek in een goed hotel wil zitten ben je hier aan het goede adres - Plek hartje centrum De airco was wat luid.
- Eliezia (9/5): Hotel boutique acojedor - Todo genial . Me gustó mucho . Céntrico .
Habitación amplia y limpia . Buen baño y cama
Cómoda. Personal atento y amable . Desayuno bueno .
Volvería a repetirlo Nada
- Amalie (10/5): Fantastisk personale - de sødeste vi nogensinde har mødt. Rigtig fin morgenmad og virkelig god placering - Fantastisk personale - de sødeste vi nogensinde har mødt. Rigtig fin morgenmad og virkelig god placering Der var lidt lyt på værelserne
- Mascha (10/5): Very personal reception and large room - Breakfast was in a lovely former kitchen, with nice portuguese tiles. It wasnt very extensive, but it was good
- Marco (10/5): - Posizione ottima, camera veramente bella, grande e arredata con grande gusto, servizi all' altezza. Colazione perfetta, personale gentilissimo e in grado di rispondere ad ogni necessità. Ci siamo trovati benissimo e lo raccomandiamo tranquillamente. È stato perfetto per le nostre necessità, quindi non c'è nulla che non ci sia piaciuto. Devo, però, dire che ci siamo fermati solo due notti e la nostra esperienza si limita a questo.
- Laurra (10/5): Perfect location, attentive staff and very comfortable - Perfect from start to finish - nice hotel, very attentive and friendly staff. Rooms are very comfortable and nice bathrooms with daily towel change.
Breakfast was very good, simple and changed every day.
Location couldn’t be better!
- FRANCESCO (10/5): confort ed accoglienza ottima - ottima
- Laura (9/5): Soggiorno piacevolissimo posto molto accogliente e perfetto per muoversi in una piazzetta molto carina - Piccola accogliente stanze grandi e molto belle posizione centralissima e carino intorno Un Piano da fare a piedi con bagagli un dettaglio: ottimi prodotti bagno ma rispetto ad altri mancava balsamo e crema
- Jin (10/5): Excellent choice - The location is amazing. Staff super friendly. Room is huge. Everything is perfect. Will stay again. Nothing
- Suha (10/5): -
- 617maureeno (10/5): Beautiful historic hotel - My husband and I stayed here for four nights in October 2025. We really enjoyed our stay! We arrived much too early to check in, but they allowed us to leave our bags while we went out to sightsee. Upon our return, we found our bags had already been moved into our room! That was great because our room was on the second floor. (Note there is no elevator here.)
Our room was huge and beautiful with a large modern bathroom. Bed was comfy too. The hotel is right in the heart of the Chiado district, so it's walkable to many sights/restaurants and has easy access to public transportation.
Breakfasts here were really great and the coffee was good too!
The receptionist was lovely and very helpful. Just a FYI, access to your room is with a key that you leave with reception when you go out. The hotel is not manned late at night (after 11:00?) so if you will be returning late after a night out, call them earlier to let them know so you'll know how to get your key.
We were in a room on the same floor as the breakfast room but probably the room furthest from the breakfast area, so there was no noise as others have noted in their reviews.
Parking in front of the hotel is basically impossible, except to unload or load luggage. If you have a car, there is a parking structure a block away and we were able to find parking there easily.
José Avillez's three restaurants at Bairro do Avillez are a 2-minute walk up the street and they are all great. The hotel also is a very short walk to the Continente supermarket, A Brasileira do Chiado, and many more shops and dining options.
We would absolutely stay here again
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