Mercure Singapore On Stevens

Location: Orchard District 28 Stevens Road, #01-02 Singapore - 257878, Singapore, sg

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Free beach shuttle
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Currency exchange
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Lower bathroom sink
• Emergency cord in bathroom
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Tennis lessons on site
• Self parking (surcharge)
• Free beach shuttle
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Clubhouse
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Swimming nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Deluxe Twin Room, Higher Floor, Free Mini-bar

  Located on the upper floors, this air-conditioned twin room is fitted with a flat-screen satellite TV and a mini-bar. The private bathroom includes a rain shower, a hairdryer and free toiletries. 20% off on Food & Nonalcoholic Beverages

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Privilege Suite, Lounge Access, Higher Floor, Free Mini-bar

  This spacious contemporary-style air-conditioned suite is fitted with a flat-screen satellite TV, a Nespresso machine and a mini-bar. The private bathroom includes a rain shower, a hairdryer and free toiletries. 20% off on Food & Nonalcoholic Beverages Guests enjoy access to the Premier Lounge. Benefits include: - Breakfast and evening cocktails at the Premier Lounge - Local calls during stay

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Superior Twin Room

  This air-conditioned twin room is fitted with a flat-screen satellite TV and a functional working desk. The private bathroom includes shower facilities, a hairdryer and free toiletries. 20% off on Food & Nonalcoholic Beverages

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Privilege Twin Room, Lounge Access, Higher Floor, Free Mini-bar

  This spacious contemporary-style air-conditioned twin room is fitted with a flat-screen satellite TV, a Nespresso machine and a mini-bar. The private bathroom includes a rain shower, a hairdryer and free toiletries. 20% off on Food & Nonalcoholic Beverages Guests enjoy access to the Premier Lounge. Benefits include: - Breakfast and evening cocktails at the Premier Lounge - Local calls during stay

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Double Room, Higher Floor, Free Mini-bar

  Located on the upper floors, this air-conditioned double room is fitted with a flat-screen satellite TV and a mini-bar. The private bathroom includes a rain shower, a hairdryer and free toiletries. 20% off on Food & Nonalcoholic Beverages

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Superior Double Room

  This air-conditioned double room is fitted with a flat-screen satellite TV and a functional working desk. The private bathroom includes shower facilities, a hairdryer and free toiletries. 20% off on Food & Nonalcoholic Beverages

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Privilege Double Room, Lounge Access, Higher Floor, Free Mini-bar

  Located on the upper floors, this contemporary-style air-conditioned is fitted with a flat-screen satellite TV, a Nespresso machine and a mini-bar. The private bathroom includes a rain shower, a hairdryer and free toiletries. 20% off on Food & Nonalcoholic Beverages Guests enjoy access to the Premier Lounge. Benefits include: - Breakfast and evening cocktails at the Premier Lounge - Local calls during stay

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Swan Hong (10/5): Comfortable hotel near Orchard - Comfortable hotel close to Orchard Road. You can walk (15 min) or take the bus to Orchard. The room was nice and comfortable. Quite spacious and a great shower. I did not have any breakfast as there are so many malls in Orcahrd area to get food. nothing
• Daan Botterman (8/5): -
• Masarakufa (7/5): - The friendly staffing Room is a bit small
• Wai Wai (7/5): -
• Frank (8/5): Gutes Stadthotel für einen kurzen Aufenthalt - Das Hotel war insgesamt sehr sauber und gut ausgestattet. Besonders positiv hervorzuheben sind das gute Frühstück, die angenehme Klimaanlage sowie der Pool. Ein tolles Detail war auch der zusätzliche Wasserhahn im Badezimmer für Trinkwasser – sehr praktisch. Einziger kleiner Nachteil: Im Zimmer gab es kaum Möglichkeiten, Kleidung aufzuhängen oder ordentlich zu verstauen.
• Koh (10/5): -
• Romanzi Diana Mwaba Masuku (9/5): -
• Dave (9/5): -
• Paul (10/5): -
• Aji (5/5): - Rooms isnvery small.
• Chee Chung (3/5): Double charged for my stay. - I was charged twice for my stay. This was after I queried the staff about how they did not show me proof of the cancellation of the holding charge before making another transaction on my card.
• Martha-jane (5/5): It was fine for an overnight stay. Location, amenities was below par. - It was average. The strong smell in the foyer.
• Wai Wai (7/5): -
• Beatrix (8/5): - Would absolutely stay again, has a pool (two, actually) and gym. Nice rooms, laundry facilities and a cafe opposite reception
• MD Zahid Ibna (10/5): -
• Denny (5/5): -
• Diana (10/5): -
• Joanna (8/5): Good hotel with good breakfast - Good breakfast and friendly staff at the restaurant. Shuttle service is a real bonus 7-eleven is only 20metres away which is quite handy Option of 2x pools The fridge in the room was not cold/pointless to have a fridge since it felt the same temperature as the actual bedroom- no temperature thermostat in the fridge to adjust either. Radio stations did not work on our TVs so could not listen to some music - staff could not fix Not much space in bedroom to unpack
• Heidi (8/5): - I would have liked more variety for GF AND MORE FOOD WITHOUT GARLIC OR ONION or gluten.
• Julien (5/5): -
• Maxine (8/5): Enjoyable - The swimming pools Every time we tried to get the shuttle bus it was full
• Daniel (3/5): Will not stay there again. The rooms are tired and too small. - The only good thing was access to a proper gym and the coffee shop in the lobby. Felt more like a 3 star hotel... old and run down with very small rooms with no space for the suitcases!
• Pierre Yves (8/5): -
• Shreya (8/5): -
• Muhittin (10/5): -
• Paul (8/5): Overall a pleasant stay not the best or the worst we have stayed in - Some good people who looked after us well Some other staff members where not as helpfull and seemed to struggle with the systems
• Panha (9/5): -
• Wolfgang (10/5): - All super
• Ele (8/5): Very good hotel with good value for money - Quiet room Easy to reach trains by foot or by catching a free shuttle, bus stops are in front of the hotel and easy to catch. One station away from Orchard shopping district Easy to get anywhere Good value for money Very small bedroom shuttle only comes every 45 min and not late at night-last one around 8 pm
• Emmanuel (7/5): - near bus stop and MRT the lack of bidet in the bathroon
• guillaume (3/5): - the lap pool ! on going outside renovation work, staff during check-in (and out)
• Christina (7/5): - Great overall experience, great staff. Shame about the noise from the renovations and the pickup drop off point bit confusing when getting picked up for tours. Will be good when finished.
• Kay (7/5): First time at Mercure but happy in general - Location is close to city centre and the free shuttle helps with transport arrangements Room is okay but a bit small
• Evgenii (7/5): - Хорошие завтраки, расположение Очень маленькие номера, при этом цена для такого маленького номера очень большая. Нельзя разложить 2 чемодана в номере, не помещаются
• Marie (8/5): -
• Vanessa (10/5): Great location for a shopping trip. - Decent room size, very high quality bed and amenities, fantastic location.
• Ian (8/5): - near a 7-11 bus sop or walking distance to ststio
• Yew (8/5): It was satisfying even though with all the renovations noise. - Room pretty small though comfortable. Location excellent.Staff courteous and knowledgeable. Our needs were met. Unfortunately the hotel was under renovation hence too much noise. Pick up and Drop off points in car park inconvenient.
• Ying (8/5): -
• Gurvinder (8/5): It was ok… good for short stays… early check in is very expensive - Not too far from the the MRT
• Nguyen (10/5): -
• Melinda (8/5): Overall pleasant stay - Nice location, nice rooms, kind staff The breakfast is nice but everyday the same, so it’s not very good for a week
• rafael (8/5): -
• Ambika (9/5): All good, fast check in and good service staff Deepika - Nice relaxing location Dinner options should be better
• mwaura (8/5): - The staff was very friendly The location was convenient The rooms were small Room service is not daily
• 371limk (10/5): Good staff! - I got helped a lot by Zhu He / Michael, he helped me because I lost my access to my keys. He also help to keep my room clean. Nice experience!
• Discover07833185971 (10/5): thx for Ms Deepika give me free update rooms good service - thx for Ms Deepika give me free update rooms good service
• Kabir (8/5): -
• Phan Nhi (6/5): -
• Glynis (9/5): Lovely comfortable bed. All needs met. - Location a longish walk from train station.
• ShuFei (7/5): -
• R7972XI_ (10/5): Thank you - 2hu He is very kind !!! Thank you for cleaning my room perpectly
• Kate (6/5): Our stay was good, the facilities were good, rooms were clean but needed to be more spacious. - Thee pool was good, the housekeeping facilities were good and the rooms were clean. The gym was good. The rooms were very small and it was hard to fit our luggage in the room especially the rooms that had 2 people in them. The bathrooms were very small and not enough counter space for your belongings.
• Lindsey (6/5): OK hotel for price but rooms are very small and not suitable for a longer than a couple of days stay. - The staff were lovely and the breakfast was great. the rooms were tiny, very little room and felt claustrophobic. The hotel is used by airlines for their cabin crew so the lobby was crowded and long queues for check in and check out and to get any assistance from reception staff during peak periods.
• Carmen (4/5): The poor air-conditioning was very disappointing, especially in a warm and humid climate like SG. - The staff were friendly and helpful. The air-con was awful and not cold. It was set at 19 degrees but the room felt like 24 degrees. The whole room felt warm and not comfortable. The technician came and cleaned the filter but it did not improve anything.
• Mia (9/5): Great budget friendly choice! - The staff are lovely at this location. They were really helpful and friendly. We enjoyed the facilities (pool, gym, pickle ball courts, ping pong tables, etc.). It made the downtime enjoyable. We thought it was a good location. It’s a short walk to the MRT but they also offer a free shuttle service to get around which was great when it got hot. There are reasonable restaurants and 7/11 at the base of the hotel which was helpful. We used the self service washing which cost $10 per load and $10 per dry. The machines weren’t working well so we paid $40 on one load.
• BegumOzme (10/5): Wonderful business holiday - Amazing staff. Thank you to the lovely Madhuka Thushan for the great housekeeping. Very friendly staff, highly recommend.
• Bente (9/5): - Nemt tilgængelig Prof personale /imødekommende
• VIDYASREE (8/5): -
• robert (10/5): -
• simonfW6554PK (10/5): First class all round - Excellent location and hotel facilities , great house keeping (Wei Li and Zhu He) and breakfast staff.
• Cindy (8/5): Good overall.. - The shuttle Daily room service Infinity pool The smell in the lobby And smell near the lap pool
• Pravina (8/5): Love it despite some shortcomings. - I love the location. There’s a shuttle bus that goes to Liat tower and MRT Stevens. Just outside the hotel, there’s a bus station. The room is bigger than any other hotel of same price. There’s no bidet in the washroom. The breakfast is the same everyday so it’s boring for those who stays longer.
• Paradise22304868746 (10/5): The review of hotel - The hotel is very close to Orchard Road in Singapore. The environment is clean and tidy. The service of the hotel is excellent. The cleaning staff ZHU HE is very earnest to clean. It is also convenient to reach some scenic spots in Singapore.
• Daniel (8/5): Enjoyed the stay for a week - Location was good near bus stops and Stevens MRT Rooms were abit on the small side.
• Travel54209433738 (10/5): Mercure at Stevens - I love the atmosphere and the room every other day they clean they’re make sure you have everything especially Zhu He the housekeeper he’s friendly and nice keep up the good work ❤️
• M8719BJelizabethd (10/5): Simply great with Gopi - The rooms are very clean and cost. Hotel atmosphere and staff very friendly and welcoming Gopi was very timely with customer attendance
• _M8556DO (10/5): Nice day - I had a wonderful stay, and a big part of that was thanks to Gobi at the front desk. He was extremely polite, helpful, and attentive to every request. He went out of his way to assist me with early check-in and made the whole process smooth and pleasant. His professional and warm service made me feel very welcome. Highly recommended!
• Duane (10/5): Exceptional service and a fantastic trip - Everything was great. The staff were excellent! Nothing
• toryl588 (10/5): Clean room - Lian Weili did very good job for cleaning room service. Very fast and very clean! Thanks Weili
• kwanchanokk152 (10/5): A wonderful stay - A big thank you to the team at Mercure Singapore on Stevens for the excellent service. The staff were warm, professional, and consistently attentive throughout my stay. Special thanks to the reception and concierge teams for their outstanding service during my stay from 5–7 April — from check-in to check-out, everything was seamless and truly appreciated.
• Annie Rose (7/5): Not too satisfied with my stay. - Staff accommodating. Location not very accessible to a new person not familiar with public transpo. Room does not provide extra space to put stuff .At least below the TV, a ledge that can serve as a work space, or a place where some little stuff can easily visible and placed. Same thing in the bathroom. Especially if 2 people are sharing the room. No ice maker on each floor like in other hotels.
• rwakaj (8/5): Room service and reception super - Great room service and reception
• Emily (10/5): Great place to stay with spouse! - Quiet and have food choices! Small space
• Ashley1970 (10/5): Easter staycation 2026 - Nice location and walkable to MRT stations. Rooms were cleaned daily and had the bonus of a privilege room upgrade. Housekeeping g very good by Zhu He and team. Great value for money as an Accor Plus member. Great breakfast choose on level 2 but limited food choices on the evening particularly during the week.
• Vikrant (9/5): -
• Curiosity30290703902 (10/5): Staffs are good, near to city, convenient as got shuttle bus & Good stay! - The hotel room is beautiful & clean. The excellent staffs are Xue Yan, Madhuha, Shamee, Bai Dong Alex, Noorul, Angela, Marcus Ong, Agnes, Syed & Mohammed
• R9578QOdavidm (10/5): Singapore - Lovely hotel with helpful friendly staff
• sala804 (10/5): Very Good Housekeeping. - Yow, I got good experience to the guy name Zhu He. He clean our room perfectly and friendly, so very good and very nice. Here at Merure Singapore on Steven
• Paul (8/5): Business stay in a Singapore Hotel - I was upgraded to a suite which was a surprise I think the hotel was full. The room were very good and clean. Nice and quiet too. The breakfast was a challenge. I went down 3 times to try to get in but each time the queue was out the door. The 4th time I got in there ok.
• kahe2026 (10/5): Recommendation - A huge thank you to Cai Ting from the housekeeping department! She was absolutely perfect. During my three days stay, she took meticulous care of me at all times. Even when she was busy, she would stop what she was doing to help me. I had a wonderful trip to Singapore, and I will definitely choose Mercure Hotel again next time I'm in Singapore.👍👍👍
• ATKIN2016 (4/5): Poor service - Checked in two hours ago after long journey and came down to the pool - waited nearly an hour for a drink at the pool bar - then tried to find someone to order again and no one in sight - eventually the ladie bar tender arrived and asked what I required and asked for four bottle of beer - was told it wound be with me soon that was 30 minutes ago and the last time I saw here was clearing tables and texting - great service indeed!!!!!!!!!!!!
• Sophie (8/5): -
• Ashwin (8/5): -
• althea (9/5): - Just as e xpected Room relatively compact
• Dr. Hubert (2/5): Hier fahre ich sicherlich nie wieder hin - nichts Dieses Hotel ist der absolute Wahnsinn- leider im schlechtesten Sinne. Das Zimmer roch stark nach Schimmel, und jeden Morgen musste man beim Frühstück in einer endlos langen Schlange anstehen, um sich mit vielen anderen Gästen um das Buffet zu streiten. Bitte fahrt hier nicht hin, es vermiest die Urlaubsreise
• Paul (9/5): - Good value Not much
• Caroline (10/5): Really lovely hotel, quite clean and friendly. - Very clean, lots of facilities around, great pool. 10 minute walk to train to get into city
• Stylianos (10/5): - Great choice
• Kerian Devi (7/5): - The view and the staff, staff very helpful and friendly. No cupboard space to hang clothes, room a little small,difficulty in moving around.
• Vanda (8/5): - Plenty if areas to sit and eat Trains not very close
• Jessica (10/5): -
• Dee (6/5): Good place nothing else to say - Good Location good
• Deborah (8/5): Great location only 10 mins walk to metro to get to anywhere in Singapore, Nazim , htl mgr was fab - We found Nazim the hotel manager to be very helpful when we had several issues to deal with in our room. He looked after us well to make the end of our stay so much better than the start. The room very small with very small hanging space for about 5 hangers , didn’t like that you had clothes hanging right over the kettle and breakfast tray, towels and bath mats looked grubby and tatty, I wouldn’t give them to guests staying in my home let alone a hotel !! Floor was wet and very slippy in bedroom when returning one night and was quite dangerous. One bedside light didn’t work and never would as no fixtures which was pointless and it was needed as like to read in bed. Only one bedside table but not on the side where you needed to charge phones etc so not good as had to stack on the suitcases
• Julia (10/5): - Wonderful staff, great breakfast.
• Jon (8/5): - Gym, pools excellent.room tv view from room,very good.staff helpful problems solved fast Locations not great for shops ,restaurants and food.
• Stephen (9/5): We enjoyed our stay at Mecure on Stevens, clean and modern hotel with great facilities. - Hotel is reasonably priced and great location not far from Orchard Rd. The hotel has a convenient shuttle bus service to Orchard Rd & Train station. Breakfast quality was a little disappointing, but the service was exceptional.
• Sarah (5/5): Adequate. - Breakfast was good. The luggage porter was friendly and helpful. Our eventual room was good. We had booked a standard room and were sent to an already occupied room on the seventh floor. After a long wait we were given a suite on the tenth floor (good). Other problems: the lift struggled to reach the tenth floor - sometimes going back down on route, it was impossible to turn on the bedside lights or the bathroom light without turning on all the lights from a master switch, the plug in the bathroom basin didn't work and the ground floor area around the lifts was a bit seedy.
• Bernadette (10/5): - La situation un peu loin de la station de metro Compensé par la navette. Horaires entre 12h et 16h à améliorer
• Dahao (6/5): - Location is ok Terrible front desk staff.

Photos