Heart of England, Northampton by Marston's Inns

Location: 17 High Street, Northampton, England, NN7 4QD, Northampton, GB

Star Rating: 3 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 11:00 AM

Instructions: There is no front desk at this property. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Amenities & Facilities

• Free WiFi
• Terrace
• Garden
• Breakfast available (surcharge)
• Smoke-free property
• Braille or raised signage
• Playground on site
• Free self parking

Rooms Available

• Single Room

  1 Twin Bed

  105 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet; cribs (free) available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Twin Room

  2 Twin Beds

  202 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet; cribs (free) available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Double Room

  1 Double Bed

  212 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet; cribs (free) available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

Guest Reviews

• Jack (10/5): - Staff were really nice, bed was comfy. Location was perfect and it was clean. Can’t really ask for more for the money
• Joe (9/5): -
• Vadim (10/5): -
• Jev (9/5): Great last minute stay - Is was last minute late booking and everything went well
• Anne (8/5): -
• Olivier (10/5): Well located and convient to our needs whilst visiting family in the area. - Charming hotel with comfortable rooms above the pub. Staff were friendly and helpful. Excellent breakfast.
• Joanna (5/5): -
• Ali (8/5): -
• Ali (8/5): -
• Phillip (5/5): Good food, comfy bed, needs updating and staff training/replacement - Comfy very large bed, quiet room, good parking. Breakfast and evening meal excellent - Food is the best part of this accommodation (and chef very friendly) Manager seems friendly also but needs to review the staff. The young lad behind the bar has zero customer service skills. Mumbling, not listening so repeats the same questions, no smile, he is in the wrong vocation. Curtains not hung correctly and almost falling off, no blind on bathroom window, steps down to bathroom awkward during the night, toilet not clean. The cold water tap comes out red hot for the first few minutes - the pipework in the hotel needs to be completely upgraded. It appears the cold water pipe is directly next to a hot pipe causing this. The pipes are so close the the floorboard you can feel the heat coming through the carpet. The hall area on the top floor is red hot
• Vadim (9/5): - Very comfortable beds!
• Ian (8/5): Good place and I am already booked in for my next visit to Silverstone. - Good food, good beer and friendly staff Building needed a little TLC about the exterior. I paid for breakfast but found out that the kitchen didn’t open until after I had to leave each day.
• Tony (5/5): -
• Karijn (3/5): Hier komen wij niet meer terug, maar het was prima voor 1 nacht - Bedden waren opzich prima, maar erg basic en gedateerd. Er was een jonge knul achter de bar, hij had een joggingbroek aan en oortjes in, was niet erg spontaan en we begrepen hem ook niet altijd. De dame smorgens bij het ontbijt was ok! Omdat er verder niemand in het hotel was en er niemand daar dineerde, durfde wij ook niet te dineren. Bij het ontbijt waren wij ook maar alleen, ik ontbijt smorgens niet maar ik had er wel voor betaald. Een optie voor wel of geen ontbijt zou beter zijn. Het is een mooi pand, maar ontzettend slecht onderhouden
• Steve (2/5): All in all disappointed, no comparison to other local hotels/pubs - Good location Room was not serviced, toilet seat broken, loose down pipe outside window banged in the wind, bar drink prices very high
• Liegeois Isabelle (9/5): - La gentillesse du personnel, l'architecture du lieu
• Ernest Galway (8/5): -
• Derek (9/5): Perfect for what we needed - Location was great. Room was comfy and the staff were very helpful. The shower had loads of pressure and a great flow of water and the full english breakfast was perfect. Nothing
• Mihai (9/5): -
• James (8/5): -
• Rhonda (5/5): If you're choosing the hotel for location with cheap place to sleep, then this will be fine. - Travelled for a wedding and chose this hotel as it is very close to wedding location. As we weren't going to be in the rooms for very long, we didn't want to spend a lot of money. Anymore than £55 per room and i think you would be very disappointed. There is a constant smell of drainage as you enter and walk around the hotel and restaurant. I'm sorry to say but we ordered the breakfast (10 of us) and it was inedible. I can't comment on evening meals as we didn't eat there.
• Andrew (8/5): -
• Phil (7/5): -
• Les Newton (1/5): -
• Peter Alink (7/5): -
• Phil (9/5): It’s a work stay - Location Friendly
• Michael (5/5): Wished I’d stayed at another Hotel. - Breakfast served too late in the morning for me. So missed the opportunity Bed although kindly made into a double for me was quite uncomfortable
• Bryan (10/5): -
• Jen (5/5): Convenient location, slightly grotty room - The bed was comfy Convenient location for visiting family Relatively cheap The check in wasn’t a check in it seemed very confused as ‘the system was down’ had to ask how I could get in and out in the late evening as wasn’t given any info about anything at all during ‘check in’ no actual reception, was just a guy behind the bar, no one around when I needed to check out so just left the key on the bar hoping someone would find it. The room itself was spacious however there were pretty weird stains / marks all over the room, toilet looked like it could do with a good bleach, just didn’t feel particularly clean / sanitary tbh Bed was comfy enough and it was quiet but other than that I don’t know as I’d stay again when visiting family
• Bakewell (9/5): Great overall stay - The staff are so helpful and friendly they really made you feel welcome. The price for the room was great value, the rooms are clean, spacious and very comfortable. Will definitely be back for another stay
• Michael (9/5): Highly recommended - The room was very well-equipped. There was a desk and a chair to sit on. There was plenty of space. The bathroom had plenty of space on which to put my toiletries. (Something you don't often find.)
• Bailey (4/5): - No comment really
• John (5/5): It was convenient to stay at. - The bed was very comfortable. There was no one on reception for us to make a complaint as the TV didn’t work at all, there was no hot water at the shower and the toilet seat was really loose. There was room for improvement with the breakfast.
• Kate (7/5): Staff were great and very helpful, need more than one person on for breakfast. Overall we will be ba - We like the destination it works for us visiting family. A few minor repairs in the room never got done since our last visit. Bathroom could do with decoration.
• janet (7/5): Heart of England - The price Broken toilet seat Fan in bathroom very noisy
• Daniela (10/5): -
• Burton (7/5): It’s a nice pub - Pub Staff unsure when booking in
• Bryan (10/5): -
• Roth (4/5): - Das Wetter und di Architektur Der Service war lächerlich und unprofessionell Zimmer wurden nicht gemacht Um 1 min nach 9 gab es keinen Kaffee mehr obwohl man uns Frühstück bis 10 Uhr zugesagt hatte am Abend vorher.
• Sophie (2/5): - Beautiful old building but that’s the only good thing I can say The building was lovely, just a shame the customer service wasn’t very inviting and not very welcoming like we were an inconvenience. We had dinner there as well we done the 3 course offer, the nacho bites had no cheese in them. Chicken wings were nice. Main meal steak was cooked correctly but the chips were soggy and scampi was over cooked. The chicken plate the ribs were cooked well the bbq wings had not sauce on them but the ribs were smothered a long with the southern fried chicken was smothered in sauce which was very overpowering. For dessert we ordered sticky toffee pudding and hot chocolate fudge cake, they had run out of sticky offers pudding and cheesecake and vanilla ice cream. Chocolate fudge cake wasn’t even hot. Room was nice windows were hard to open. The bathroom window wasn’t frosted so other houses around can see in. Mold on the bathroom window. So overall not a great experience.
• Ross (7/5): -
• Leslie (10/5): -
• Luke (7/5): -
• Penelope (8/5): -
• ben (8/5): -
• Beth (9/5): -
• Andrew (8/5): -
• Corinne (9/5): - I've scored this hotel a 9 because frankly, for the money it is in a quiet location with ample parking, clean and comfortable with friendly helpful staff. They served a great breakfast and even rustled up an item that wasn't on the menu for my disabled brother. There was plenty of choice on the evening menu as well. The lack of a lift meant I had to carry cases upstairs for my disabled siblings. If only I had read the facilities, we would have taken a smaller overnight bag.
• gwynn (8/5): good stay good location - good location , safe parking, food available, good stay
• Stephen (1/5): No heating - Bar was nice. Didnt end up staying because the room and bathroom had insufficient heating so we had to make other arrangements for the weekend. Would not recommend.
• Clare (10/5): It was a really good experience - everything was perfect - well done! - Check-in, friendliness, room, breakfast - all were excellent! Nothing
• Ross (8/5): -
• Rikki (8/5): Lovely place to stay, amazing breakfast and exceptional value for money - Beautiful building and great pub and staff Walls not soundproofed could hear everything from the room next door
• Gavin (9/5): -
• Linda (10/5): - Lovely warm and welcoming staff
• Linda (10/5): - Friendly and warm staff made us feel at home
• peter (8/5): -
• Jodie (9/5): - Brilliant value for money and friendly, helpful staff. Rooms and beds comfortable. Nothing - for the price no issues at all.
• Gaetano (10/5): Molto soddisfatto - La location, tipico cottage inglese. Il pub very british. La colazione buonissima. Che la cucina chiudeva alle 8:30 pm
• McNichol (9/5): Like a little holiday - Good breakfast, friendly chef Karaoke night - but that's our own fault for not checking before booking
• Ellie (5/5): It was fine for what we needed. - The bed was fairly comfortable and it was an adequate size. It was good to be able to be directed to our rooms despite arriving very late. We were in an out building with a macerating toilet which made a very big noise. Wthe shower was slightly blocked, so filled the shower tray quickly.
• Trevor (10/5): - Clean staff very good
• Heidi (4/5): Dissatisfied - It was local to family Room was very dusty and tv remote wasn’t for tv and I had to use button on side which took over 30 mins to work out when I did you couldn’t change channel or turn tv off from bed also Buffett for breakfast had gone which was not good ordering a Buffett breakfast all at once didn’t work and I have a bit of mould on my toast
• Joan (9/5): -
• Tom (5/5): -
• Collette (10/5): -
• George (8/5): -
• graham (7/5): -
• Cheryl (9/5): -
• Terence (9/5): -
• Chapman (9/5): -
• harrison (10/5): -
• peter (8/5): Nearly Home from Home. - The room i stayed in was fantastic , nice and spacious , warm , well lit , comfy bed , TV worked ; and believe me this isn't always the case in recent rooms i've stayed in. Bathroom was fantastic aswell , lovely hot working shower and well lit. Food in the pub was of great quality and good value - especially if you take advantage of the daily deals. Compliments to the chef ( who i unfortynately never met ) Car park was big and always had a space Personally none really . Friends stayed in another room which wasn't as good as mine ; i believe !!!! The bar staff could do with wearing a uniform so they could be identified as it was hard to find them at times.
• Ruth (10/5): -
• Mike (7/5): OK - Beds were good , staff re reception were good , shower was good . no heating in the top floor , after moving rooms because it was freezing , learnt there was a problem with the heating, and to use the plug in radiators which were ultimately ok , but should have been told about this . A lot of fittings in the bathroom especially were loose , and whilst they all worked , could do with a maintenance man to just make things better . Carpets and paintwork were a bit tired as well . Bar staff were deeply uninterested , at least the member of staff at 10.00 pm saturday night
• Siobhan (10/5): -
• mark (6/5): -
• Agata (5/5): Cheap but uncomfortable, with poor facilities and an unpleasant atmosphere. - The price was very cheap for a one night stay and the location was convenient for a short stopover. The property felt very run down and in need of refurbishment. Breakfast quality was poor and the overall atmosphere was uncomfortable. Staff attitude was questionable. We were unable to use the pool or play darts due to badly behaved guests, including witnessing inappropriate behaviour in the bar area, which made us feel unsafe.
• Andrea (9/5): -
• angus j (4/5): - Location was fine The food was urful the bed was uncomfortable we got locked from the outer door
• Debs (10/5): Short stay - We had a nice sized room with a very comfortable bed We didn't dislike anything
• Lynsey (5/5): Good value. A better stop off for one rather than a quick romantic get away before meeting with family - Reasonable price, clean bed linen Smell of drains and 2 single beds as a double
• Dawn (6/5): - Bed was comfortable and bedding was good. Nice towels. Spacious Cold in room. Radiator not working had to use electric fire. Bathroom cold although there was a heated towel rail. Toilet seat broken. Curtains were not fitted to rail and looked tatty. My main problem was I know it was boxing day but room not cleaned and refreshments not replenished. Any other hotel would sort rooms and replenish tea coffee etc
• harborne (3/5): - Clean room Quiet Empty bar Miserable barman with headphones on, no enthusiasm. Quite depressing, took our drinks to our room. Not pleasurable at all in the public areas. Especially considering it was the day before Xmas Eve
• Lisa (6/5): It was ok - It was a great location, staff were friendly and the bed was comfortable. The room was so cold Upon arrival and breakfast was not very good. No milk for cereal, no pastries or yogurts ir fruit etc
• Bill (9/5): -
• Sadie (10/5): A great hotel great value and rooms and general places nice - The room was just perfect clean and nice comfort bed I can’t say there was anything
• Ian (8/5): - Very friendly, efficient checkin Room was a little worn - curtains were not hung well, toilet seat loose, no cover on the bathroom window.. so close to being a beautiful place just needing a little care and attention to detail. Fantastic value though - would have paid more for better quality
• Gary (8/5): - Very decent for price I enjoyed my stay. If I could offer one bit of advice. The bathroom light near the mirror could be better.
• Smallwood (1/5): Costly - Close to venue Car was badly damaged in the car park and staff were less than helpful. They couldn't advise where any signage was for the car park liability and eventually (8 hours later) they found a tatty old sign behind the bar inside. Now have a £1000 bill for repairs to my car and they were not interested or helpful in any way.
• Ian (9/5): - The food is very good, the staff very friendly.
• Jo (8/5): Perfect for low cost stay near Silverstone. Staff friendly and good breakfast. - Cost Windows draughty
• Lorna (9/5): -
• kevin (3/5): Staff totally uninterested in serving or speaking ! - When I left. Staff
• Thomas (7/5): -
• Terence (9/5): It was clean food good staff lovely - It was clean room needed bit of tlc comfortable bed Room needed new curtain clips didn’t close properly and loose toilet seat
• Lorraine (10/5): -
• Joanne (7/5): Nice friendly staff- really good value - Nice atmosphere. Friendly staff. Neat bedroom. Toilet needed a bleach and the drain smells were pretty grim.
• Smallwood (9/5): -
• June (8/5): Clean, comfortable and convenient - Room larger than previous booking - light and airy. Also quiet nothing

Photos