Hotel Castillo

Name: Hotel Castillo
Address: ave 9 calle 9 y 11, San José, cr

Location: ave 9 calle 9 y 11, San José, cr

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Hotel Castillo is your ideal choice for a comfortable stay in San José. Convenient Amenities include a garden, shared lounge, and on-site restaurant and bar. Comfort and Convenience are ensured with a tour desk, 24-hour front desk, and free WiFi throughout. Unwind in rooms equipped with a desk, flat-screen TV, and air conditioning. Delightful Dining options range from à la carte to American breakfast. Explore nearby attractions such as Poas National Park and La Sabana Metropolitan Park. Don't miss out on the chance to experience the best of San José – book your stay at Hotel Castillo now!

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Massage services
Non-smoking throughout
Shared lounge/TV area
Concierge service
Wheelchair accessible
Adult only
Lower bathroom sink
Front desk (limited hours)
Free wired internet
Golfing on site
Snorkeling on site
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Wine release events
Japanese garden
Fishing nearby
Horse riding nearby
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Panoramic Penthouse, 1 King Bed, Balcony

1 King Bed
996-sq-foot room with a balcony

Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Safe and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Terrace
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Double Room, 1 King Bed

1 King Bed
356 sq feet

Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Safe and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Studio Suite

1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Safe and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Double Room with Balcony

The spacious double room features air conditioning, a seating area, a balcony with city views as well as a private bathroom boasting a shower. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Lockers
- Single-room air conditioning for guest accommodation
Deluxe King Suite

A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious suite. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Lockers
- Single-room air conditioning for guest accommodation
Queen Room

A seating area with a flat-screen TV, a desk and a private bathroom are featured in this spacious double room. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Lockers
- Single-room air conditioning for guest accommodation
Junior Suite with Balcony

The spacious suite features air conditioning, a seating area, a balcony with city views as well as a private bathroom boasting a shower. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Lockers
- Single-room air conditioning for guest accommodation
Deluxe King Room

The spacious double room offers a safe deposit box, a sofa, as well as a private bathroom boasting a shower. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Lockers
- Single-room air conditioning for guest accommodation
Executive Suite

This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a safe deposit box, a sofa, parquet floors, as well as a tiled floor. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Linen
- Toilet paper
- Bottle of water
- Lockers
- Single-room air conditioning for guest accommodation

Guest Reviews

Lamount (8/5): -
Stennis (10/5): -
Scott (10/5): -
Donald (10/5): - Good food options.
Tracy (4/5): - The hotel staff were incredible. The shower wouldn't drain properly. The toilet looked stained. Spider webbs in the corners of the walls. The walls were dirty. The bathroom smelled like sewer. The housekeeping staff really need to do their jobs. The room that I was in was very small. Other than some of the hotel staff this is not a good hotel. They don't take pride in cleanliness.
Mark (8/5): Very good -
Joseph (10/5): - Very convenient, peaceful entertaining place for single men looking for a low cost way to relax and mingle.
Alfred (8/5): - Really nice experience. Great staff!!!
Jack (10/5): - Very nice people
John (10/5): Good for fun! - Very close to downtown, shops, restaurants. Very clean and the staff is very helpful. I have stayed here 2 years in a row.
Verified traveler (10/5): Castillo en San Jose - Great location. Staff work with you on any requests. Breakfast is delicious.
Darrel (8/5): Nice stay - Hotel was very nice. The all inclusive is well worth the money! They also have a sister hotel a few blocks away you can use your all inclusive at.
Verified traveler (10/5): - Great location in the city, friendly staff!!! Will always stay there
Joseph (8/5): Enjoyed my stay - Good location. Nice and quiet hotel felt like I had the whole place to myself. It’s an old building that has some character, I will definitely stay here again. The only bad thing about this place is that there is no daily maid service to clean the rooms.
Alexander (10/5): Excellent independent hotel - I love this hotel, it is my 4th stay here, and the facility and all inclusive service are always superb, in my view.
Malcolm (2/5): Hotel Castillo May 2018 - Fortunately, the torture only lasted one night: 1. There was no hot water in the room. According to the front desk, there was no hot water in other rooms as well. 2. The front door and window faced the bar area, approximately 15 feet away. If the drapes were open, the bar patrons would peer into your room. 3. Due to the unpopularity of the Hotel, there was only one patron in the bar on this weekend night. Most of the guests were heading to other hotel bars in the area. This was actually good since it was quiet. Bar closed at 1130 p.m. 4. The “All Inclusive Food and Drink” deal is unsatisfactory. Unless you have problems with mobility, there are much better restaurants and bars within walking distance. The lunch and dinner provided by this special is mediocre, you can get much better elsewhere. Unless you speak Spanish, you will have to have the waiter translate your order to the cook who only understands Spanish. The exceptional waiter is the only employee that speaks English. The menu is also in Spanish. The free breakfast is tasty but they provide a fixed quantity. Other hotels in the area also provide as good or better breakfast in a buffet fashion. 5. If you pay your hotel bill with a credit card, the hotel will charge you an extra 6%. This is not a foreign transaction fee, but a scam. No other hotel, restaurant, or store that I know of charges this type of fee. 6. Bottom Line: No Hot Water, Subpar Food and Drink special, Credit Card Scam
Verified traveler (4/5): - Too be honest not the nicest hotel. Rooms are not as promised.
Jeffrey (10/5): THE place to Stay in San Jose! - Get the all-inclusive, I will stay here from now on!!! Ernesto is the most informed bartender you’ll ever meet during your stay.
Jon (10/5): Awesome Hotel! - The place had an amazing location in the heart of San Jose, incredibly friendly service, and a wonderful room! We highly recommend Hotel Castillo in San Jose. Will come back for sure!
Scott (10/5): There's a New Little Gem in the heart of San Jose! - This is a little gem in the center of San Jose. What a find. The staff are second to NONE (Patricia, Monica, Darren). The rooms are clean, the food was terrific and the libations were plentiful. You walk into a deco-like lobby with just enough outdoors to know you're in Costa Rica. Highly recommend the all inclusive for an additional $10/day. Its good for this hotel and their sister property down the street. You'll be even after your first two drinks. My only wish was a small pool or an area outside to sit and relax. But having everything you could want in San Jose just a few minutes walk away more than made up for this. Thanks guys...Had a blast!!!