Hotel La Ciudad

Location: Plaza Sor Angela De La Cruz, Ronda, Malaga, 29400, Ronda, ES

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 11:30 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Concierge service
• Wheelchair accessible
• Free airport transportation
• Hiking/biking trails nearby
• Breakfast available (surcharge)
• Multilingual staff
• Smoke-free property
• Snack bar/deli
• Pool sun loungers

Rooms Available

• Double Room, Terrace

  1 Queen Bed

  215-sq-foot individually decorated room with a balcony

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchenette with refrigerator and cookware/dishware

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• Triple Room, City View

  1 Queen Bed and 1 Large Twin Bed

  269-sq-foot individually decorated room, balcony with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchenette with refrigerator and cookware/dishware

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Private bathroom
  • Wardrobe or closet
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• Standard Triple Room

  1 Large Twin Bed and 1 Queen Bed

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchenette with refrigerator and cookware/dishware

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• Double Room, Balcony, City View

  1 Queen Bed

  215-sq-foot individually decorated room, balcony with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchenette with refrigerator and cookware/dishware

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• Double Room, City View

  1 Queen Bed

  215-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchenette with refrigerator and cookware/dishware

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Private bathroom
  • Wardrobe or closet
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• Double Room, Terrace, Pool View

  1 Double Bed

  215-sq-foot individually decorated room with a balcony

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchenette with refrigerator and cookware/dishware

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

Guest Reviews

• Lisa (4/5): - The pool was filled with algae. The shower head was broken. There was no one there at check in so I had to wait from them to come from another property to bring the key. At night, it seemed I was the only one there,'It made me uncomfortable as a single female to be there alone.
• Javier (2/5): - Es pésimo . Ubicación nefasta ,
• Antonio (2/5): - ha estado faltal, el telefono no es el que aparece en la web, ni en google maps, no habia forma de poder comunicarse, luego estuve esperando 2 horas en la puerta a que alguien viniera, y luego me dan el telefono de otro hotel y me dicen que si necesitamos a alguien nos lo mandan de otro lugar al que nos alojamos, y que si necesitasemos algun cubierto que bajaramos a la parte de abajo, donde se supone que hay una cocina comunitaria, y que rebuscasemos, no hay ni para lavar los cubiertos, y los de limpieza, solo hicieron el baño y las camas. no vuelvo mas alli.
• Custodia (6/5): Receção - O local não tem receção. Depois de três horas às voltas alguém (um comerciante da zona) sugeriu que se ligasse para um outro hotel e ao fim de 70 minutos surgiu uma funcionária que pouco soube explicar.
• Deborah (6/5): - The site said someone would be there to greet us, and it took us MANY tries on the phone with a language barrier to communicate with someone to come to the hotel to let us in.
• Volker (6/5): - Bei Anreise war niemand im Gebäude vor Ort. Per E- Mail wurde eine Telefonnummer übermittelt, die man kontaktieren sollte zum Check-in. Nach Anruf wurde mir mitgeteilt, dass es für den Tag keine Reservierung gebe. Ich solle in 20 Minuten wieder anrufen. Nach längerer Diskussion am Telefon wurde die Reservierung doch gefunden. Nach weiterer Wartezeit kam dann ein Mitarbeiter, der aufgeschlossen hat und den Schlüssel für das Appartment überreicht hat. Im Hotel kein Personal vor Ort, keine Gastronomie. Außenbereich etwas verschmutzt und abgenutzte Liegestühle und Sonnenschirme. Ansonsten sehr schönes andalusisches Stadthaus mit Pool, beeindruckender Hauptraum mit Galerie und Glasdach. Appartment einfach eingerichtet aber sauber und alles vorhanden was benötigt wird. Dadurch dass keine weiteren Gäste im Haus waren war der Pool zur Alleinbenutzung. Am Abreisetag war dann eine Reinigungskraft vor Ort, die das gesamte Haus und den Innenhof gereinigt hat. Umgebung ruhig, aber zentral im arabischen Stadtteil. Umliegende Sehenswürdigkeiten sind fussläufig erreichbar. In der Nebenstraße kleines Bio-Lokal mit sehr gutem Frühstück.
• Tiberman (2/5): A dreadful place. Worst ever experience. Avoid at all costs - A dreadful place which was not as described. No one on site. No hot water. The cistern for the WC was faulty and to be operated by lifting the lid off to reposition the float. The TV did not work as it seemed to have no signal connected. The so called swimming pool was like a septic tank and was an obvious health hazard as it swarmed with flies.
• Michael (2/5): The worst ever. - This was the worst place I have ever had the misfortune to make a booking for. So many things were wrong it's hard to list them. Swimming pool was empty but for a stagnant puddle of algae and flies buzzing. TV didn't work. Toilet cistern misfunction. Overflowed or didn't' stop. Needed to be manually operated by lowering or raising the float mechanism. Worst of all there was no hot water. It was a double bed but only three pillows provided. The location was difficult to find,and the sign outside was almost unreadable. OK it was cheap but it was dreadful.
• Rui (10/5): Estadia agradável - Estadia agradável, o hotel fica perto de restaurantes, bares e varias atrações.
• cslatz1 (2/5): Nightmare - The building was closed when we arrived despite promised 24/7 reception. Contact phone number not answered. Only got in after a neighbour phoned someone. No pool, cafe, breakfast. Leg on bed and lock broken. Had booked for 2 nights but left after1. Room we got was not the one booked. Information on website does not reflect the reality. Worst hotel we have ever stayed in: book elsewhere, Ronda well worth a visit
• Uta (4/5): - Wir hatten das Hotel für eine Nacht gebucht. Eine Rezeption gibt es nicht. Die Übergabe des Schlüssels fand erst nach Rücksprache mit hotels.de mehr als 1 Stunde später, statt. Telefonisch war unter der angegebenen Nummer niemand zu erreichen. Wir waren im Hotel die einzigen Gäste und erhielten den Schlüssel für das gesamte Haus. Am nächsten Tag kamen weitere Gäste hinzu. Der Pool war veralgt und nicht verwendbar. Das ganze Haus macht insgesamt einen recht verwaisten Eindruck. Allerdings hat das Gebäude einen umwerfend historischen Charme und mit der Lage zum Platz und der Lage in der historischen Altstadt eine gewisse Einzigartigkeit. Wer sich mit einem historischen Ambiente anfreunden kann und bereit ist Kompromisse einzugehen. Ist in diesem Haus gut aufgehoben. Der Preis war allerdings für unser Dafürhalten nicht angemessen
• Luis Miguel (8/5): - Buen sitio, muy tranquilo
• KseniaG3 (2/5): awful rooms with terrible service although location is great - This is one of the worst accommodations I've ever had (including in hostels when I was a student). This is not a hotel, definitely not a three star hotel as they stated themselves on Tripadvisor. It's just a cheap (not in price but in level of service) and dirty apartments. It was very easy to get the key, the girl was already waiting for us near the building. The first impression was ok, we were ready to see the historical building, not a modern hotel. By the way - on making reservation on Booking you can choose type of the room - with a view on mountains, on the city or at the swimming pool. I made a special request - not a room with view at the swimming pool. Normally there is always lots of noise around them and I wanted to have a good rest. The request was confirmed but on arrival I got a room number 13 with a view exactly on the swimming pool. Luckily it was mid-September and no one was there.The bathroom was ok - recently renovated, huge, with a bathtub and a shower. The only "but" that we found later was that toilet feed was regulated to about 1 (!) liter. We had to press the button about 10 times to get the effect. This is not an economy, on the contrary - it's a waste of water. Ten litres were used and not the standard 6 litres that work perfectly. The room itself was very dark. It's not small, but as it's long and narrow you had to move a lot. The kitchenette is a disaster: a small pan and a pot with no lid, some plates and cups - definitely not enough to cook. But what surprised me most is that there was no hot water in the kitchenette. On the photo you can see that the tube for hot water was disconnected. Another try for economy? Luckily I hadn't planned to cook there but it is a huge disappointment to find such a treatment.All the furniture was old, dirty and broken. On the photos you can see a broken leg of the bed, a footmark on the sofa, a pathetically small and old wardrobe, bedside lamps without switches. All surfaces were covered with dust, same thing with the floor. The floor is awful - all tiles near beds and the door are broken to pieces. Every time you walk you have to balance trying not to fall. No way to wear high heels there or allowing a child to walk there alone - it's a sure way to traumatize oneself seriously. But the worst thing was the bed linen - yellow-greyish, with bad smell and incredibly wrinkled - no sign of ironing. Unfortunately we arrived on Friday, all other hotels were fully booked so there was no way to change the accomodation. We had to phone the reception, ask them to come and bring us clean bed sheets. A girl arrived in about 20 minutes, made some photos confirming that this was unacceptable and brought us some bed sheets that were a little better - still not white and with strong smell of washing powder but at least somehow ironed - that gave us some hope of hygiene. We changed them ourselves. If a maid could have put such linen I didn't want her services. The worse thing happened next day when we returned in the evening after a day trip around Ronda. This "hotel" doesn't have cards that are always provided in normal hotels on a door knob: one side is green which means "please clean the room" and the other one is red which means "please do not disturb, we don't need any service". So we concluded that as in many apartments the cleaning is provided only after check out, before check in of the other guest or upon a special request. But it occurred that in this so to say hotel they think it is normal to enter any room any time without any special authorisation or request. We found out that someone entered our room and did the following: closed the window, closed the toilet lid, changed the bed linen (!) and rearranged some of our staff. Imagine our emotions! The garbage bin remained untouched. The bed linen was worse than the one we put on arrival and the beds where very untidy. I couldn't find my pajamas that was finally found stucked between two mattresses. I called the reception and they told me that that's the way the work - enter every day and do what they think is appropriate for maintenance. Closing windows that were left open on a hot sunny day to let some fresh air, changing one-day linen, rearranging guests' staff to make it tidy and leaving the garbage untouched. It was Saturday, so when I told them that I want to talk with the manager they said that he would contact me on Monday. I'm writing this review exactly one week after that terrible weekend - no has still one contacted me. One more disappointment is complete lack of soundproofing. In spite of the fact that walls are very thick you can hear yawning in the neighbouring room. The door and window are awful, there are lots of space between walls and the door - all the noise from the hall and patio could be heard in the room. I think it's awfully cold in the room with the door and the window in such a bad state. By the way the hall of the "hotel" needs a good cleaning - old dirty carpet and lots of dust everywhere. The only reason I've chosen this accommodation is it's wonderful location - very close to everything, in quite a tranquil neighbourhood. The place itself is nice - it just needs a complete renovation, good soundproofing, good laundry service and setting normal policy in terms of cleaning and access of the staff to the room. 
• Verified traveler (4/5): - Overall place is clean. However there are no on-site management. The staffs are located at another property, 5-10min walking. Checkin process was not easy as the property door was closed - had to call the property but they didn’t speak English well so took a few tries before sending someone to the property to open the door and check in. Additionally, would not recommend for solo female traveler as the room felt very unsafe (the bedroom had doors opened to the hallway that did not seem to be locked securely) and the establishment is very dark and scary at night.
• Verified traveler (8/5): - L'accueil est assuré a distance depuis l'hotel Don Miguel. Encore fallait-il le savoir et avoir le bon numéro de téléphone pour les joindre... Coquet, du charme, au coeur de la vieille ville. Parcourir les rues pavées avec sa valise contribue à l'expérience.
• Verified traveler (4/5): - No one was at the hotel to let us in ...we arrived in the afternoon and had reservations. The plumbing drains filled the rooms with a sewage smell. The wifi was difficult to open. Other guests arrived at night and couldn’t get in location is perfect. Room was clean and hotel was attractive. They just need someone to be there. We do not travel with a phone and even the other guests who did needed our help getting a number to call.
• MartaFerrer (8/5): Definitely, a place to stay! - Our trip to Ronda was a “last minute escape”, leaving us with a really limited offer in hotels… luckily we’ve found “La ciudad”: an Andalusian oasis located in the old town of Ronda. The hotel is a reformed epoch house, with an indoor “patio” and a small outside pool. The apartment offers a great area, but don’t count in cooking there… there is a lack of utensils and, actually, you cannot call it, properly, a kitchen: is just a small counter with microwave and some tea/coffee amenities, but… who wants to cook having in mind the great Andalusian gastronomy?! Definitely, a place to stay!
• LondonCornishman (10/5): An island of peace in an ideal location - We booked at short notice, when most places were full, for a one-night stay. I do not admire lush hotels, so was very pleased with the low-key style. Only the cleaner was there to receive us, which she did efficiently and helpfully. It is a miniature conversion of an ancient house and the buildings around a little courtyard, with a small and very cool pool, precious even in early October. Though late in the season the paintwork was immaculate, the room clean, the small but adequate kitchen unit just like new. Outside crowds blundered around this, the oldest part of the town; inside only occasional church bells could be heard. Breakfast was only available at the related restaurant a few minutes' walk away in the main town, and would be best negotiated by Spanish speakers. The menu is totally local, so if this is a big part of your routine it may be best to go to another of the many restaurants in town. This was our second visit to Ronda (by train from Malaga - do try it!) and we reckon discovering the apartamentos is a real bonus. It is not just in the best area for sightseeing, it is a sight in itself. On the other hand if you want people to be on hand to offer services and provide meals, an hotel would be better. We walked from the station, about 1.5 km, which is fine if you take your time. Ideal for independent travellers.
• liltravlr (4/5): Unsatisfactory - Stayed with group as regular hotel booked. Girl arrived late to let us in & no one on site (no room for our guide) when we had no electricity & shower flooded bathroom. Guy came & fixed it but wasted whole afternoon. No water in bidet. A few blocks from town so thought would be quiet on Fri nite but someone had party nearby til 2am. Had to walk a good 10 mins in the dark at 7 am for "included" breakfast. Good coffee but had to ask for egg & orange as otherwise was just bread. 3 keys & everyone had problems with them. Little pool, big room, nice deck & interesting old house but would not stay there again. Ronda can be done in 1 hour with a few pics of the gorge. Would have preferred another day in Granada. Also cold!
• leonardo_1964 (10/5): Great accommodation in Ronda - The hotel La Ciudad is located on a small square of the old city of Ronda. It is an ancient typical house which has been renovated and the rooms are very confortable. Breakfast is offered in a joint hotel located at 800 meters from La Ciudad. Top accommodation.
• Jak_9 (10/5): Perfect for the weary tourist - Beautiful old building right in old town but extremely peaceful and relaxing. There is a small pool and room to sunbathe which is a welcome break from sightseeing. The rooms are large and comfortable with cooking facilities and dining table. The staff are helpful and charming but La Ciudad is not really a hotel as, apart from cleaning the rooms daily, no other services are available and there are no staff permanently on site. However this really was not a negative. We thoroughly enjoyed our stay there and would love to return
• Marion662 (8/5): Lovely old hotel in heart of Ronda's old town - We stayed at Hotel la Ciudad for an overnight trip to Ronda. It's a lovely old building in the centre of the old town just off a plaza - a little tricky to access by car as the street is extremely narrow but doable if you're not in a big 4x4 and you breathe-in! Room was charming - more of a 'bed-sit' with sofa, microwave, fridge, sink etc so self catering's an option. Nice little balcony with charming views overlooking old, tiled roofs and the church. Small pool, and courtyard with sun chairs. Not staffed all the time but information on access to staff outside hours available. Breakfast off-site in sister hotel. Great hotel for a real feel of Ronda.
• DeirdreB651 (8/5): What a great find thank you Trip Adviser - Last minute decision to spend night away. Booked 2 rooms in hotel in centre of d town. Bit tricky to find and tight roadway to negotiate to get to hotel which is beside the church. What a little gem. Both rooms has own self catering area if you wished to cook with tea, coffee and water provided. Rooms clean and spacious seating area and both had balcony all set around an integral balcony. Small pool 1.2 more deep and lounging area outside. Would be great base to explore the area. breakfast at main hotel 10 min wAlk but traditional and worth the walk
• HansV1074 (4/5): Clean room, bad reception and bathroom - Stayed here for one night. There was nobody there at the reception for check in. The room was ok-ish but the bathroom not even near comfortable. A bit overpriced, especially taking the not clean swimming pool into account. Furtermore it is very noisy. Location is great however.
• Chris_S123 (8/5): A hotel with real character - The hotel was in the heart of the old town in a building with real character. It was initially difficult to find but the locals were very helpful. Breakfast is at its sister hotel which is about a ten minute walk. The breakfast was traditional Spanish and the serving staff were very friendly. The only downside is that staff aren't at the hotel full time, so if you need anything you have to call over to the sister hotel. This wasn't an issue for us, so I'm not sure how it would work out for someone that does have a problem. We would stay there again.
• julia190 (10/5): Wonderful apartment hotel - This is a lovely old hotel , converted into a few apartments right in the centre of old Ronda. It is really lovely with a small pool. A perfect little gem in the middle of the medieval city. Prices were very reasonable. Couldn't recommend it enough.
• leotrakya (6/5): Good hotel, not enough service - Hotel is in the center of historical part of ronda, you feel the history around you.. The hotel made in two parts : one is and old big mansion and there is a modern building next to it. The hotel is beautiful but they dont have enough staff. We had kitchen but first day there was no plates, saucepan and forks etc. , second day the lady bring it but without cleaning materials. Also we went out and she was cleaning the room after 12 so we needed to wait outside to let her clean the room. Also the cleaning lady was the same person who sits on reception.
• deepalishirali (4/5): Bad service - This place looked so amazing & quaint that we booked it despite being a little over our budget!The service was very poor, in fact there was no service at all! There was nobody there to even serve us breakfast! There was only a woman there managing the place who didn't speak any english, thanks to my broken spanish we got around! But for somebody who does'nt understand spanish this could be a problem!

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