The Castle Hotel
Location: Westgate, Lincoln, England, LN1 3AS, Lincoln, GB
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Dining Experience: Enjoy a meal at Reform, specializing in local and international cuisine, or opt for room service. Unwind at the bar/lounge and attend the daily complimentary reception.
Comfortable Accommodation: Retreat to one of the 21 guestrooms with kitchens, separate sitting areas, and daily housekeeping. Stay connected with free Wi-Fi and entertainment from flat-screen TVs.
Convenience and Location: Benefit from luggage storage, onsite parking, and access to coffee/tea in a common area. Explore nearby attractions such as Lincoln Cathedral and Lincoln Castle.
Experience the charm of Lincoln at The Castle Hotel, where convenience and comfort await. Book your stay now for an unforgettable experience.
Important Information
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Policies
Check-in: 03:00 PM - 09:30 PM
Check-out: 11:00 AM
Instructions: The front desk is open daily from 8:00 AM - 9:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Amenities & Facilities
- Front entrance ramp
- Health or beauty spa nearby
- Free WiFi
- Terrace
- Luggage storage
- Concierge service
- Breakfast available (surcharge)
- Front desk (limited hours)
- Smoke-free property
- Wheelchair accessible parking
- Free reception
- Parking (limited spaces)
- Health or beauty spa nearby
- Wheelchair-accessible van parking
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe Double Room
1 Queen Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels and streaming services
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Iron/ironing board (on request), local maps, and guidebooks; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
-
Executive Single Room, 1 Double Bed, City View
1 Double Bed
Overlooking the city
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels and streaming services
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Iron/ironing board (on request), local maps, and guidebooks
Comfort - Daily housekeeping and heating
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 1 (1 Adults)
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
-
Luxury Studio Suite
1 Queen Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels and streaming services
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Iron/ironing board (on request), local maps, and guidebooks
Comfort - Daily housekeeping and heating
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
-
Executive Double Room
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels and streaming services
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board (on request), local maps, and guidebooks
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
-
Deluxe Double Room, 1 Queen Bed
1 Queen Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels and streaming services
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Iron/ironing board (on request), local maps, and guidebooks; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
-
Luxury Studio Suite
1 Queen Bed
Located on the top floor with city views
Layout - Separate sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels and streaming services
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop workspace, iron/ironing board (on request), and local maps
Comfort - Daily housekeeping and heating
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Heating
- Kitchen
- Fireplace
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Location - top floor
-
Family Cottage, 2 Bedrooms, City View
1 King Bed and 1 Double Bed
Deck/patio with city views
Layout - 2 bedrooms and sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels and streaming services
Food & Drink - Kitchen with refrigerator, oven, microwave, and dishwasher
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Washing machine, single sofa bed, and highchair; cribs (free) available on request
Comfort - Daily housekeeping and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 5 (4 Adults)
- Shower
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Fireplace
- Electric kettle
- Wardrobe or closet
- Oven
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Free tea bags/instant coffee
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Deck or patio
-
Executive Twin Room
2 Twin Beds
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels and streaming services
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board (on request), local maps, and guidebooks
Comfort - Daily housekeeping and heating
Accessibility - Bathroom emergency pull cord
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Bathroom emergency pull cord
-
Luxury Apartment, 2 Bedrooms
1 Double Bed and 1 King Bed
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels, streaming services, iPod dock
Food & Drink - Refrigerator, microwave, electric kettle, and room service (limited hours)
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Highchair, iron/ironing board (on request), and local maps; cribs (free) available on request
Comfort - Daily housekeeping and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Free tea bags/instant coffee
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
-
Deluxe Double Room, 1 Queen Bed
1 Queen Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels and streaming services
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Iron/ironing board (on request), local maps, and guidebooks; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
-
Junior Suite, 1 King Bed, City View
1 King Bed
Overlooking the city
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels and streaming services
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Iron/ironing board (on request), local maps, and guidebooks; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
-
Deluxe Double Room, 1 Queen Bed
1 Queen Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels and streaming services
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board (on request), local maps, and guidebooks; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
Guest Reviews
- Mike (8/5): - I've stayed here on many occasions when working and it was one of my favourite hotels then. Now I've retired and it was the obvious choice when visiting Lincoln with my wife. There's nothing wrong with the Castle hotel and if you'd never been there before you wouldn't notice anything at all but it's not the place it once was. There are far fewer staff around so check in, breakfast etc takes longer than it did. The quality of the breakfast whilst better than you'll get in many other hotels is again, not what it was. The biggest frustration was breakfast which usually involved repeated requests for more milk, butter or toast when more alert staff would notice these were needed. On our third and last morning there was a change of staff and it was a much better experience: The waitress/receptionist was lovely and chatty and the food arrived in a quarter of the time it had previously. Other than these minor gripes, the stay was lovely. It would be hard to find a better location in Lincoln. The room was clean, the bed comfy and the shower hot. Everything I need. I get that margins are getting squeezed and that good staff are hard to find but fixing these little things are what makes a hotel stand out from the crowd. I hope The Castle returns to its former glory soon.
- Heather (8/5): - My room overlooking the castle walls was spotless. However, the furnishings and decor were a little exhausted looking there and in public areas. The vegetarian breakfast was outstanding. Good quality ingredients and piping hot.
- Nick (10/5): Best Hotel Stay for Ages! - Very impressed by all on offer. Room booked, first class value. Evening meal excellent As was breakfast. Have not had such attentive and prompt restaurant service "for many a year"! Hotel situation close to cathedral and castle. The reason for visit. Also close to long term parking as hotel does not have places for cars.
- Stephen (10/5): Nice hotel - A very nice hotel centrally located. We had a very nice stay here which included an evening meal (paid for locally) and breakfast (included in the price) The room wasn't large, but big enough for us
- Vanessa (6/5): - No lift Room at very top of hotel Not suitable for a disabled person
- Herbert (10/5): Lincoln Hotel with great location and nice ameniti - Great location and nice hotel.
- David (10/5): Castle Hotel first visit. - Very happy with our stay at the castle hotel bailgate. Clean, welcoming, great location. Breakfast was first rate, freshly cooked to order and very tasty. The staff were very helpful and friendly. Will definitely go back if I were to visit again.
- Carol (6/5): - The staff were lovely . The property itself was tired looking , our room was basic .
- Darren (6/5): - Hotel was in good location for the historic area and was walkable. The hotel refused to allow me to park the car in the car park and said the car park was for the exclusive use of guests who booked directly by phone and as I used hotels.com I needed to move it. This is apparently confirmed in the terms and conditions but I must have missed this. I arrived early and could have done with checking-in without the need to return to the hotel after 15:00 but this was refused on the basis that the printer wasn’t working. I moved my car to the council car park which is £10 for 24 hours so pretty reasonable and about 100m away. The bed was rock-hard. The room was clean and well maintained. Breakfast was nice - cooked to order.
- Winnyfred (8/5): - We had a very pleasant stay at The Castle hotel: comfortable rooms, clean and in a quiet surrounding.
- les (10/5): - Great location, Great room
- Verified traveler (8/5): - Lovely food. Parking tight do if busy park in public car park like most city hotels. Staff were really friendly and helpful
- Parijat (10/5): - Every thing was great except being an old property there was no elevator and there is no mention of it in the listing. I have arthritis and carrying my suitcase upstairs was not what I was planning on.
- samuel (8/5): top of the hill - a lovely friendly hotel could do with a lift
- Viv (8/5): A nice hotel in the old part of town - A very nice hotel, conveniently located near the cathedral, castle & old town. The executive rooms are rather ambitiously named. I would say they are the minimum standard you’d expect from a good hotel these days. Comfortable and adequate. Walls are a little thin, in terms of noise - which could be a problem if you have noisy neighbours. Also cheap and nasty toilet paper which takes the edge of the ‘executive’ experience. Breakfasts were lovely and the staff attentive and friendly enough, though not always entirely on top of their game. Limited free parking is available on site though not always made clear to arriving guests, so you may find yourself needlessly paying £9 for 24 hour parking, over the road. Overall, a nice place to stay for a short break.
- MARGARET (8/5): - Super hotel, in a great location for most of Lincolns sites. Staff nice & helpful & friendly.
- Sarah (10/5): - A lovely independent hotel, located near castle and cathedral. For high street shops its a trip up and down steep hill but worth staying near the top. My room had castle view, room has good amenities . Really enjoyable stay and I recommend staying here or visiting the bar or restaurant.
- Diane (10/5): Overnight stay - Lovely stay, attic room very nice but heating should have been turned on before we arrived on one of the coldest days of the year! It was very cold and took a while to warm up. Otherwise all lovely and breakfast was excellent, staff friendly. A great location for exploring old and new Lincoln! Would revisit
- Alan (8/5): Bacon burnt beyond crispy - Staff were fanastatic polite ans courteous. Very nice well kept hotel. A real shame that the service didnt finish on a high, last morning 1-forgot our breakfast order 2-breakfast arrived with burnt/cindered bacon 3-as it was New Years day and close to the end id breakfast service, we didnt point out the obvious, we left the bacon and ate the rest, i said to the server it should not have been put on the plate. And an apology would have sufficed. She said sorry. Little things matter, ignorance matters, we will try the white swan next.
- Kerry (10/5): - Lovely hotel! Our room had views of the cathedral. Shower amazing! The perfect end was a delicious breakfast. Highly recommend
- Morris (10/5): - Very nice experience!
- Verified traveler (8/5): Lovely - Very central. Lovely , quiet road off the 'Steep'. Clean, cosy.
- Margaret (8/5): - The hotel is in a great location and we had a lovely view of the the Cathedral which was illuminated at night and you can hear the chimes of the bells. Breakfast was lovely tasty fresh fruit salad and choice of hot breakfast. Overall a lovely stay. However there is a one annoying thing which was the parking. When I enquired about parking I was told it was for customers who had booked direct with the hotel, and we could only check if there was spaces once everyone was checked in. I was very cross about this as we didn’t know this. The car park across the road is 24hours and is £9.80. It was just the fact that I felt I should be treated as a guest and able to park no matter who I book with!
- Craig (8/5): - A very nice, small hotel that probably can't be beaten for visiting the old town of Lincoln, being a few minutes walk from both the castle and cathedral. The room was tiny, though, if very well appointed and with a huge bathroom, so I'd be very surprised if any others were accessible for disabled people. Overall, though, a big thumbs-up for single travellers.
- Ruth (8/5): - The Coach house at the Castle Hotel was a great place to stay, close to good restaurants, cafes and bars. Kitchen/dining area was very well appointed with everything you need. Comfortable lounge area, nice bathroom with lovely toiletries.
- Steve (10/5): - Very friendly, welcoming staff in a lovely & well presented historical hotel. Right in the centre of historic Lincoln.
- Mr mrs gary (10/5): - Nice and friendly staff
- John (10/5): - Old building and very modern inside
- Carol (8/5): Castle hotel - The hotel was lovely and staff were very friendly and helpful. We did park in the hotel parking but got told you could only really park there if you had booked straight through the hotels website . We were told we may have to move to one of the public car paths. Thankfully it was ok and we didn’t need to move. Car parks are dotted around though. Location was fantastic 5 mins from castle and cathedral and shops.
- E (8/5): - Great location
- Ashley (8/5): - Friendly staff, clean room, great breakfast and five minutes walk from the cathedral. The room was on the small size but everything has been squeezed in to an old building that was originally designed for something else. Much prefer that than a square box on a motorway junction. Would happily stay again
- Verified traveler (2/5): Unexpectedly overpriced for the room stayed - The room was found too hot to stay during the night. The mattress was uncomfortable, view discouraging with waste bins under window. The breakfast was partly missed as waited 30min and still not served the hot meal. Not worth to stay for that high price.
- casey (10/5): - Great stay, very helpful and friendly staff.
- Verified traveler (10/5): Splendid - Comfortable, reasonably priced hotel in a really nice location. Will stay again should I need to be in Lincoln.
- Mary (10/5): Nice hotel in excellent location - A nice hotel in an excellent location opposite the Castle and very close to the cathedral. A nice comfy room with nice bathroom. Pleased to see refillable toiletry bottles rather than little disposable ones. A good breakfast too and friendly helpful staff. Our only issue was the parking. We were expecting free parking having put that as one of our requirements but when we arrived we were told the hotel car park was full so we would have to park in the local authority car park opposite and pay. Luckily we had parked on street for our first night and then a space became available in the hotel car park, but be aware that you might end up paying nearly £9 a day for parking.
- Paul (10/5): Need to go back !! - From the time we arrived to the time we left staff were really friendly and very professional, Tiffany in front of house gave us one of the warmest welcomes I’ve ever recieved during a hotel stay and always engaged explaining all about places to go in Lincoln. Room was well laid out, clean and a good size for city hotel, breakfast was really good food need to go back to try the restaurant and see more of Lincoln.
- Sandy (10/5): - Fantastic location. Room was perfect and the staff were very friendly and helpful.
- Verified traveler (10/5): 1 night break - 1 night getaway. Perfect location for the main attractions pubs and restaurants. Staff, room and breakfast were all 5*
- Steve (10/5): - Very comfortable,lovely staff,excellant breakfast & convenient for all attractions
- Verified traveler (10/5): Perfect location and friendly staff - Great location opposite the castle and a couple of minutes walk from the cathedral, loads of places to eat nearby. Clean, smart room with a comfy bed and great bathroom. The staff were really helpful and friendly. I would definitely stay here again.
- Samantha (10/5): Great stay in a suite - Stayed in Tritton suite which has a good view of the cathedral from the living area and only been in service for a few months. Finished to a high standard and really clean throughout. Bathroom is great as it has a large shower and bath with dressing gowns included. Really enjoyed our stay and will be returning. Only minor suggestions to improve the stay would be including slippers to go with the dressing gowns and a box of tissues (hayfever sufferer)!
- Penny (10/5): - Lovely staff, beautiful hotel and fabulous breakfast
- Andrew (10/5): - Well maintained, friendly staff, excellent location, good breakfast
- Chris (10/5): Great place to stay in historic Lincoln - Excellent small hotel, friendly welcome, brilliant location.
- gary (10/5): - All staff were really helpful and pleasant.
- David (10/5): - Definitely come again
- Richard (10/5): - Lovely privately owned hotel, comfy bed, lovely view from 2nd floor and so convenient for cathedral and castle. Easy parking and friendly, helpful staff.
- Katie (10/5): - Really comfy cottage in a great location
- Paul (8/5): Steep hill - Eceltent location at the top part of the city
- Mike (10/5): - Very good, excellent location and spotlessly clean rooms.
- Steve (4/5): Very pretentious - I had a city view room which just overlooks the wall of the castle I might as well have slept with the lights on with all the external lighting of the hotel illuminate in my bedroom Breakfast was very minimalist with the guy telling me 'we don't serve latte with our type of breakfast' whatever that means
- Claire (10/5): - Lovey stay!
- Peter (8/5): - Great position in the centre of the historic part of the town. Very clean and well furnished room. Breakfast service was a little slow.
- Richard (10/5): - Small, friendly hotel in a great location for amazing Lincoln
- Robert (10/5): - Excellent and friendly staff. Very clean and tasteful decor.
- Sara (8/5): - Unfortunately they were having building work done when we were there, right outside our window. Bit noisy and dusty, we didn't get an apology or choice of room change. They did seem a bit short staffed and the restaurant is only open Wednesday to Saturday. It is a comfy ,clean and conveniently located hotel though.
- Verified traveler (6/5): Staff Issues - The room in this hotel was standard but in good condition. My only complaint is that there wasn't enough room between the desk and the bed to put a chair which made it difficult since I needed to use my laptop for work. My main issues are with the staff. After being in the room for about 5 minutes, a staff member let themselves into my room without knocking while I was getting changed. The second issue I had with the staff is that I wasn't informed during my check-in that the restaurant wasn't open that day. I only found this out later in the night when I came down for food. I had to order a takeaway in the end.
- Mike (10/5): - Nice small hotel right opposite the castle and with lovely views to the Cathedral (from my room at least). Very well located. Room whilst not overly large was very comfortable. Shower was hot and the breakfast was better than most. My only minor gripe is the car park - it's tiny and you're very much at the mercy of other drivers. That being said, there's nothing to stop you parking in the pay car-park opposite if you're risk-averse. I'd stay again.
- Susan (10/5): Hotel near the castle/cathedral - Lovely room with an amazing view. Bonus of a great bath & breakfast was all freshly made.
- Ben (10/5): - Great staff
- emma (4/5): dissapointing - Arrived to be told no restaurant open for evening meal. No takeaway coffee cups to grab a coffee and go. very thin walls so not a great night's sleeps.
- Jacqui (8/5): - Quiet, clean low key hotel
- Francis (8/5): - Night light in room ceiling was lit continuously and reflected in the wardrobe door mirrors. This made the room too bright for sleeping at night. There was also an outside fan noise from 6am onwards that we found irritating and disturbed our sleep. Otherwise the room, hotel facilities and staff were excellent.
- Nicholas (4/5): - Restaurant closed despite being a selling point on the website. Walls very thin so could hear everything in next room.
- Agostino (10/5): - Great staff, top food, amazing accommodation, owner’s a legend!
- Sylvia (10/5): Great place to stay - Had a wonderful time. Receptionist was really friendly and helpful. Check in was easy. Rooms were very clean. The view from our window looking at the cathedral lit up at night was spectacular. Breakfast was excellent. Will definately stay again in the future.
- Florence (10/5): A superb stay - I had a superb stay at The Castle Hotel. The welcome was very warm and friendly. My room was very quiet, and very comfortable. I am coming back to Lincoln in a few weeks and I shall book again.
- William (8/5): - Staff Were very polite and attentive, especially Steph, professionalism personified. Location was very good for visiting attractions i.e. castle cathedral and pubs but sadly let down by the lack of public transport i.e. buses and taxi services. People with walking disabilities would find it hard to get around due to the above mentioned.
- Alan (6/5): - Disappointing that the whole hotel closed at 10pm all locked up lights off! No bar no entry or exit
- Jennifer (8/5): Almost perfect - The visit to Lincoln was great & hotel very nice, except for the lac of parking. Was not advised about booking parking by yourselves before the booking was made, it put an extra £30.00 onto the trip. Not impressed with that.
- Michelle (6/5): Great Location but Overpriced Room - We were put in a very small room at the back which was particularly noisy at night, not suitable for a parent and child. The bathroom, however, was a good size and I was impressed with the eco-friendly idea for the toiletries. Our room was cleaned to a high standard and the location is perfect. The full English breakfast on the first morning was tasty with quality sausages but on the second morning, they were burned and the service was poor. The beds were comfortable with the pillows need replacing. The room was definitely overpriced.
- Verified traveler (2/5): - Terrible experience avoid this hotel.
- Verified traveler (8/5): - Enjoyable stay. The hotel is in a great location, close to the Cathedral & Castle with a good choice of restaurants and pubs nearby.
- Verified traveler (10/5): - Stayed in the Castle Mews apartment, it was spacious and immaculately clean
- James (10/5): - Fabulous location and lovely room (Tennyson Suite at the top of the Hotel). Wonderful staff with well thought out and managed Covid-19 processed. Our evening meal in their Reform Restaurant was first rate. Great one nite stay, certainly recommend this Hotel and its staff
- stuart (10/5): short stay Lincoln - 3 day visit to Lincoln ideal situation right next to the castle and 2 min walk to the cathedral. easy access to the town centre and plenty of bars and places to eat in the area. the restaurant was closed I the evenings in the hotel during our visit but full breakfast was good. Staff all friendly and provided all we required. recommended for vistors to the cathedral and castle.
- Verified traveler (10/5): - A lovely place to stay, staff were very friendly and helpful! Fabulous location, quick walk to shops and restaurants
- Jamie (10/5): Great hotel for a weekend in Lincoln - Perfect location. Staff were brilliant and always happy to help! Room and hotel was spotless and breakfast was superb! Would recommend and stay again
- Deborah (10/5): Good hotel - Lovely hotel, fantastic location with the castle wall opposite, really good friendly service, nice breakfast
- Francesca (8/5): Nice place, POOR MATTRESS - Nice clean hotel, central to cathedral and castle. VERY POOR QUALITY MATTRESS! They should really invest in thicker, proper matresses, like the Travelodge Dreamer matresses. Poor sleep due to mattress and huge domestic going on in next door room until wee hours of the morning.
- Paul.Jonathan (10/5): - great service and very well looked after. Look forward to returning, first class!
- Gary (10/5): SUPERB ! - I work away 3/4 nights a week. Hotels vary from awful to those that a generally very good but always a little something let’s it down. Not here . Perfect check in , stunning rooms and great breakfast. Also superb location right in middle of the old city . Loads of bars and restaurants nearby If you have to stay in Lincoln it’s the only place to stay but would be great for a night or two away
- Donna (8/5): - Overlooks lincoln castle and an ideal location for the cathedral, castle & restaurants.
- Em (10/5): - Great location at the heart of Lincoln, comfy bed, slept like a log...
- Sharron (8/5): Lovely Hotel - Very friendly staff, breakfast was nice, hotel in a great location and room very clean
- Lisa (10/5): Great place to stay in lincoln - Had a great stay at the Castle Hotel in lincoln. The staff couldn't have been more helpful, and anymore thorough with the cleanliness and attention to deal. We felt safe and looked after and will definitely return.
- julie (10/5): Lovely hotel and staff - Great hotel , great location, clean and comfortable with lovely staff. Only small issue parking limited but large car park across the road if required. Beautiful cathedral view. Fantastic cooked breakfast . Would return, J&R
- Verified traveler (10/5): - Perfect location. Attentive staff and delicious food. Only thing missing? An iron in the room.
- Verified traveler (8/5): - Beautiful setting and lovely view, but very noisy was Xmas market week so noise levels probs noisier than normal. Quaint hotel but rooms a little dated our tv had no reception and was nearly falling off the wall. Free car parking although had to move our car on day of Xmas market so not to get stuck until roads opened later after 7pm not notified of this until arrival. Staff were friendly and helpful and breakfast good and fresh.
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