Nagoya Hill Hotel Batam
Location: Jl. Teuku Umar, Lubuk Baja Kota, Batam, Riau Islands, 29432, Batam, ID
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Facilities
Indulge in leisure with a health club, outdoor pool, and sauna.
Dining and Services
Savor delicious meals at the restaurant or grab a snack at the cafe. Take advantage of 24-hour room service and unwind at the bar.
Convenient Amenities
Benefit from complimentary Wi-Fi, concierge services, and a business center. Explore nearby attractions easily with the area shuttle.
Experience comfort and convenience at Nagoya Hill Hotel Batam, steps away from Nagoya Hill Mall. Book your stay today for a memorable getaway.
Important Information
Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- Express check-out
- Newspapers in lobby (surcharge)
- Area shuttle (surcharge)
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Elevator
- Fitness facilities
- Health club
- Safe-deposit box at front desk
- Express check-out
- Smoke-free property
- Express check-in
- Tours/ticket assistance
- Wheelchair accessible parking
- Area shuttle (surcharge)
- Free self parking
- Airport transportation - pickup (surcharge)
- Newspapers in lobby (surcharge)
- Banquet hall
- Wheelchair-accessible van parking
Rooms Available
-
Junior Suite
1 Double Bed
538 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
-
Deluxe Room
1 Double Bed
431 sq feet
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
-
Superior Queen Room
1 Double Bed
322 sq feet
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
-
Superior Twin Room
2 Twin Beds
322 sq feet
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
-
Executive Suite
1 Double Bed
538-sq-foot room with city views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
Guest Reviews
- ASHARI (10/5): - Yes
- henry (10/5): - The hotel room is clean. Breakfast is excellent..Counter service at main lobby is effective and good.. I was on a stay for 2 nights at this hotel and everything was so good and up to standard....Definitely will go back to this hotel again.....
- Polivios (10/5): - The hotel employees are well trained and informed about the hotel business, and they are all very friendly and helpful! A great place to visit and enjoy!
- Mina (10/5): - Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal. Special kudos to hotel staff, especially the room service team. Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking. I will definitely return and strongly recommend to anyone visiting Batam.
- Sankaran (10/5): - Staff and service very good. Reception staff and doorman very friendly. Friendly GM too
- Sok Hwa (8/5): - clean, nice ambient and friendly staff
- suriyani (10/5): - convenient
- Sharifah (10/5): - Relaxing trip...will do it again soon
- Verified traveler (10/5): - Great location just behind Nagoya shopping mall and across many spa houses. Room is also clean and bed is comfortable.
- Muthu (4/5): - The location was good but the hotel are employing trainees and as such the rooms are not cleaned and maintained to a good standard. I stayed there for 5 nights and every night I return my room something is missing such as bathroom mats. Do they expect me to come at 1am in the morning and call reception to say these are missing. The staff at reception were great Alejandro at the concierge was great.
- ASHARI (10/5): - Excellent Hotel. Will book this hotel again for my next trip.
- Verified traveler (10/5): - One night transit
- hazelle (10/5): - 2nd time staying in this hotel. Very convenient
- Gan (8/5): - I feel good hotel
- PENG SOON (8/5): Too noisy stay - Too noisy a lot traffic noise
- Roland (10/5): - Convenience of walking over to Nagoya Hill Shopping Mall.
- Tan (8/5): - The location is great and easy access to other places as well. The shopping mall is right beside the hotel. The breakfast spread is great and the food is delicious. Only thing is the TV in the room. No channels to watch. We only managed to find YouTube which is at very slow rate. We watched until we fall asleep because the channels keep pausing. Anyway we only stayed one night but the experience is still good. Will consider to come stay again next time. It’s a wheelchair friendly hotel. Good.
- chee hwee (4/5): Hot room - I complain thenaircon in my room is very hot 2 times. Even enhineering came but wasnt able to rectify. I kept the room aircon on 24/7 . Never remofe my card
- Carol (6/5): - Nagoya hill is popular for his location - next to Nagoya hill mall. But the mall is quite dead. There are a lot of massages places around the area which is great. But facing the road, the sound is bad. We were hearing roaring vehicle sounds at 2am in the middle of the night. Also, the initial room we got was horrible. Aircon wasn’t working. We turned it on in the afternoon but after 3 hours, the lobby of the hotel was colder than our room. We told reception who sent technicians up who said everything was working fine but after 2 hours, I was still perspiring in an aircon room. Thankfully they quickly changed the room when I called again. This time the room was cool within 10mins of us turning on the aircon. The price that we were paying for Nagoya hill is overpriced given the area. Aston Nagoya hill was cheaper but further from the mall. However that area is really happening where everywhere downstairs is all types of foods. There’s also a permanent pasar malam there. But massage places are little. I would rather have stayed at Aston Nagoya than Nagoya Hill hotel.
- Eng Wah (6/5): - Convenient as alot of amenities and massage in the vicinity
- JOSEPH ROBERT (10/5): - First time staying in Nagoya Hills n it was fantastic. It was easy access to Nagoya shopping mall n there are lots of eateries. Breakfast was fabulous, lots of variety of food every day. Will stay again in Nagoya Hills.
- Wong (10/5): - Should give discount for massage
- M Razali (10/5): - Easy access to shopping centre and others part of Batam..
- michael (10/5): - Didn’t get our request double bed, was told rooms fully booked
- Hwee Sing (4/5): - Bedsheet was dirty. Noisy room facing the city view. Small swimming pool. Air con not cold. Tv channel was slow .
- Dennis (8/5): - The disco next to hotel is way noisy! Location is real good, next to a mall and spas.
- Muthukumar (10/5): - overall good experience
- Sankaran (10/5): - My overall stay was excellent. Staff very friendly and helpful. Breakfast was good.
- Pauline SH (8/5): Safe, convenient hotel - Fantastic location though a bit exp. Lots of eateries, malls, safety first!! Good n wide-spread breakfast
- sulina (10/5): - very friendly staff from all the area...love it
- Chin Soon (10/5): good - The 3 days is good .
- Lek Chew (10/5): - Very convenient. Nice breakfast buffer.
- CHIT PIN (8/5): - The staff was very accommodating. I was allowed to check into my room at noon, 2 hours earlier. I was allowed to check out 2 hours later the next day. Probably it was off peak on Monday/Tuesday. The buffet breakfast was good. The downside was that the traffic noises were quite unbearable as my room was facing a main road. The noise insulation of the glasses was very poor
- Abdul Rahim (10/5): - Good service
- Nor (10/5): - It’s so nice and clean too
- Ariel (8/5): - Its noisy late at night, surroundings are a little dirty but the hotel is fine.
- Stuart (2/5): - This property has no integrity whatsoever, when we first checked in, they promised late check out for us until 3pm, after they changed their mind and reverted back to a 1pm check out. Initially there was no mentioned of additional charges only until the last minute, there are other hotels you can stay at don't waste your time with unsurpolus hotels.
- Ash (10/5): - Very convenient location,right beside shopping mall, with plenty of food and massage options right next door.
- ST (8/5): - Hotel is next to Nagoya Mall. Mall is within 5 minutes from hotel.
- AINI (10/5): Hospitality - Good service by fontt office staff. Attended to my request promptly.
- Verified traveler (8/5): - Very convenient shopping as Nagoya Hill is just a walk away. Breakfast buffet was vvv good.
- Verified traveler (10/5): - It's Central convenient n good facilities. Shopping is great nice food.
- DC (10/5): - Cannot find anything to nitpick although I'm a typical Singaporean :P:P:P That reflects very well on the hotel when other online users sees this review :)
- Verified traveler (8/5): - Hi good morning hotel is Certify to me . Morning breakfast is Great
- Vincent (10/5): Happy stay - Friendly staff. Clean room and great location
- Verified traveler (6/5): - Was given a very noisy room and couldn’t sleep the whole night
- Melvin (8/5): Good location to stay! - Very convenient to staying this hotel, the Nagoya hill mall is just nearby. Overall was ok but I find the bath room towel abit old only.
- Verified traveler (6/5): Ok but could be better - Room is quite spacious but ants are everywhere in the room. I think the hotel is quite strict on borrowing extras thing like towel and even ask the guest to bring the room towel for the pool. Location is great though.
- pete (8/5): - very good location, one minute walk to large shopping mall. Good breakfast, friendly staff.
- Verified traveler (6/5): Need some improvement on the soundproof - Bad soundproof. Can hear the people talking at the room next to ours.
- Verified traveler (8/5): - Quite old but excellent location to Nagoya hill mall.
- Pricilia (8/5): - Convenient place, near ferry terminal and shopping mall.
- CHAI (8/5): - The location is good & convenient go to shopping. Have pleasant trip with family.
- Yasinah (10/5): - Superb hotel. My husband and i just stay at hotel because the tv got netflix. We just relax
- Verified traveler (8/5): - Staff very politely and courteous. Maybe for frequent visitor be given special discount
- Verified traveler (4/5): - Booked for 3 in a room but at heck-in was told there are only rooms for 2. Options were to pay more for an extra bed or book another room. Totally Disappointed!
- Pricilia (8/5): - The location quite convenient. Pricing on high side.
- HI (10/5): - The buffet breakfast was just excellent. From local cuisine to international spread it was just amazing.
- Verified traveler (10/5): - Breakfast buffet is fantastic. The front desk was great and let us check the rooms before we confirm. We were a big group, booking from various agencies. In the last minute we requested for rooms on the same floor. But as we asked for non-smoking rooms, they were kind enough to check the rooms in the smoking/non-smoking area. The aircon in room 807 could be improved. Otherwise, it was a great stay! Keep it up!
- Zoomy (10/5): - Walking distance to shopping mall. Many varieties of food.
- Isham (10/5): A short and perfect experience - There is only one word to describe my stay there , PERFECT👏 What you expect for a perfect accomodation .... clean, courteous staffs and good location
- Meow Ling (8/5): - Convenient location! Hotel is clean.
- Denise (8/5): - Lobby is big and spacious. Super near to nagoya mall. Can also do last minute shopping. Price is expensive though.
- Verified traveler (10/5): Great Location - Stone's Throw away from Nagoya Mall... caught in rain.. but got shelter from mall to hotel... soooo convenient... 1 minute walk away!! :-)
- Bryan (10/5): Nagoya Hill Hotel - Pleasant stay. Room is clean. Staffs are friendly.
- Verified traveler (10/5): - Like this hotel for its location and friendly staff
- Verified traveler (10/5): - Here the staff is very good and friendly and food Is very nice.
- Zaidah (6/5): GrabDrivers not allowed to fetch passengers - Everything was great, but I dont understand why they do not allow Grab drivers to pick us up at the lobby. Grab drivers are allowed to drop us off but not fetch us. I went in December recently but they allowed it as well. Only this hotel does not allow grab drivers to pick us up. Please do something about this.
- ZanM (10/5): - Super friendly staff and great amenities within walkin distant.
- Verified traveler (10/5): - Took twin room with two single bets, very clean and neat. Maintained well. Bed sheets needs to be a bit more clean.
- Verified traveler (10/5): - Best place tonl stay and very convenient. Easy to kove around batam.
- Poh Siah (8/5): - The location is excellent for those looking for shopping as there's link to Nagoya Shopping Mall.
- Goh (10/5): Value for money - Great location . Value for money. Good spread of breakfast
- Verified traveler (10/5): - Very convenient.
- Verified traveler (10/5): - Room clean, staff friendly, next to nagoya shopping center
- geoffrey (8/5): short relaxing trip - We arrived on a Sunday and promptly got our room at 2pm. We arrived early and left our bags with the hotel staff. Hotel buffet dinner at the Oriental was a pleasant experience as the staff were friendly and helpful. Breakfast each morning starts at 6am and the spread is good. Staff too were attentive and very friendly towards their guests. The Spa in the hotel has several reasonably priced massage packages. Charged the massage package to our room. The room is big and clean and everything works well. Good selection of tv channels for guests to choose from. Hotel is connected to the mall next door through the second floor lift lobby. There is a flat 30000 Rupiah cab charge from the ferry terminal. However leaving the hotel for the ferry terminal is a little more difficult and rates are generally higher. We paid 50000 Rupiah to get back to the ferry terminal. The hotel has no control over this of course as the driver does not use the meter. Nonetheless it was simply arranged by talking to some individuals outside the hotel and a price agreed upon easily. A small deposit is taken at check in and returned to you at check out. Used my credit card for the deposit. Checkout was quick and pleasant.All staff were very helpful wherever you met them. This made the stay a very pleasant experience over the 3 days. Would stay here again if we came to Batam again.
- Verified traveler (10/5): - Good breakfast selection and Satisfied with the service st restaurant and front desk.
- En Na (2/5): Could not have a good rest - Room allocated was on a high floor and yet there was noise from the streets. Requested to change room but the aircon from the new room was spoilt, making loud noises. Requested hotel staff to change room but they refused to and sent a technician to fix the aircon. Only until around 2am when the technician could not get the aircon fixed, the hotel staff then agreed to change room.
- Maslina (10/5): Direct access to Shopping Mall - Good location.
- Verified traveler (10/5): - service delivery was excellent . Staff were friendly and helpful.
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