Hampton Inn Livonia Detroit

Location: 28151 Schoolcraft Road , Livonia, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Security alarm
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Swimming nearby

Rooms Available

• Room, 1 King Bed, Accessible, Bathtub

  1 King Bed

  480 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - LCD television with cable channels

  Food & Drink - Mini-fridge, microwave, and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

  Practical - Iron/ironing board and laptop workspace; cribs (free) available on request

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Accessible bathtub

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Closed captioned TV
  • Accessible bathtub

• Queen Room with Two Queen Beds - Mobility Access/Non-Smoking

  This room includes air conditioning, a microwave and flat-screen TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Video
  • Alarm clock
  • Toaster
  • Cots

• King Room

  This room includes air conditioning, a microwave and flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Video
  • Alarm clock
  • Toaster
  • Cots

• King Room with Roll-In Shower - Mobility Access/Non-Smoking

  This room includes air conditioning, a microwave and flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Video
  • Alarm clock
  • Toaster
  • Cots

• King Room - Hearing Access/Non-Smoking

  This room includes air conditioning, a microwave and flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Video
  • Alarm clock
  • Toaster
  • Cots

• King Room with Sofa Bed - Non-Smoking

  This room includes air conditioning, a microwave and flat-screen TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Microwave
  • Video
  • Alarm clock
  • Toaster
  • Sofa bed
  • Cots

• King Room with Sofa Bed - Hearing Accessible/Non-Smoking

  This room includes air conditioning, a microwave and flat-screen TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Microwave
  • Video
  • Alarm clock
  • Toaster
  • Sofa bed
  • Cots

• Queen Room with Two Queen Beds - Non-Smoking

  This room includes air conditioning, a microwave and flat-screen TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Video
  • Alarm clock
  • Toaster
  • Cots

• Queen Room with Two Queen Beds - Hearing Access/Non-Smoking

  This room includes air conditioning, a microwave and flat-screen TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Video
  • Alarm clock
  • Toaster
  • Cots

Guest Reviews

• Tanisha (5/5): - It’s a very nice hotel Everything about the property was nice. I was just very disappointed on how loud people are all night in the halls. I booked a room and so did everyone on my daughters volleyball team there so our kids could get some rest after a very long day of tournaments and to be back up the next morning to play again but people were yelling and everything until around 4am so we didn’t get much sleep.
• Denise (4/5): - Staff was excellent Floor was dirty. Stains on bed. Hotel in need of repair.
• Britney (10/5): -
• Hazel (9/5): - Everything except the breakfast The breakfast
• BraidedByIvy (8/5): -
• Sandra (9/5): -
• jacobaM1221WK (10/5): Nice stay will return - Great location surrounded by food and shopping. By the freeway that takes u almost everywhere. Almost all the front desk staff were very welcoming mainly morning, night audit, and guy with braids. Renovations are going on but wasn’t visible not in the way.
• Z7266LRbrentr (10/5): Amazing - I stayed at your establishment this past weekend and my stay was great! Angel, Carol and the entire staff were kind and accommodating I would like to thank them all.
• frankaA7327PF (10/5): Hampton Livonia stay - Great location with an awesome staff.
• Denise (10/5): - Employees were excellent
• Nadarajan (1/5): -
• Charlene (9/5): My stay was very comfortable. - Convenient to my destination, clean, gracious staff.
• Tierra (7/5): - Check- in took a while due to the staff changing shift & rooms saying they're not clean in the system but were.
• Mays Sr (8/5): Great peaceful and Comfortable - Facilities and prices Far from my Friends house
• Becca (3/5): The bed was comfortable and the place was convenient, but most likely will not be back due to the other issues. - It was close proximity to Detroit. The bed was also very comfortable. There were a few issues with the room. First, the bathroom was not very clean when we got there. The floors looked as though they were not swept or mopped and were sticky in some spots. The shower also has a leak and it kept dripping onto a metal plate which was annoying to hear every 5-10 seconds. Next, which is not the hotels fault by any means, but there were people up stairs above us running up and down the halls and jumping and screaming from 11 to midnight making it hard to fall asleep. Lastly, I’ve never stayed in a hotel where there was a surprise $150 deposit that I would get back after my stay that we had, but was not prepared for. It was not marked anywhere with the booking and therefore should not be there unless given notice.
• jasonvI4802SQ (4/5): Could have done better for the price - The staff are friendly and professional. I had higher expectations of the provided breakfast. The layout was bare minimal effort. Eggs, a meat and waffles and some bread. For a "Hilton" backed hotel this was a sad excuse for breakfast. Started on check-in as the 24/7 coffee bar was empty for the rest of the night. Hotel had a kids birthday party that used every pool towel available last night and the morning was no better. Hot tub not functioning as the timer know wouldn't activate the jets, water was cold...just a all around negative experience.
• ShaCarla (7/5): -
• Lisa (7/5): -
• Lyn (10/5): - Friendly staff, clean, smooth check in N/A
• Darwin (8/5): -
• Greg (9/5): -
• Smith (10/5): Very enjoyable - Loved it!!!!!
• Geary (8/5): The hotel was clean and quiet. - The hotel was clean and in a great location. They only had two sets of towels in the room, at least have one more available.
• AnnetteS524 (8/5): Clean and convenient for work - Stayed here 15 days while on a business trip. The breakfast was awesome! The potatoes -delicious! Check-in was quick and easy. The room was spacious and clean. There was no clock in the room which I found inconvenient but I used my cell. The ice machine only worked on the 5th and 1st floors- I was on the 4th. Hotel was quiet and I felt safe traveling alone. There is a mall area right next door so I was able to have dinner and get to gas stations and convenience stores very easily. Location right off the expressway for ease of use. 23 minutes ride from the airport.
• Diego (6/5): Good night - Clean Pool was closed
• 838rahimt (10/5): Restful and pleasant - Staff was so friendly pool was clean and warm and front desk and one of the house keeper Rahim was so friendly and helpful! I will be coming back when I’m in town
• Smith (10/5): - Everything!!!
• Richard (10/5): -
• Lori (8/5): -
• Snags (10/5): -
• David (9/5): -
• Scott (9/5): I highly recommend staying at this hotel. - The facilities and staff were excellent. The breakfasts were good, not outstanding.
• Trundrina (5/5): -
• Joël (6/5): -
• Tourist32975650036 (4/5): Not a Happy New Year - Kids running through the halls, curtains didn’t work this was not a great stay will not be back and I’m a honors member with hotel very disappointed
• Tcarra (1/5): -
• Tontalea (10/5): -
• Chaniya (7/5): -
• Susan (7/5): -
• Ashliey (10/5): - The room was big and the staff was really nice.
• Kevin (8/5): I’ve been here a couple times and I probably won’t come back due to the overuse of chlorine - I like how clean it was Only thing I didn’t like is the overuse of Chlorine in the pool and hot tub, our eyes were burning after 10/15 minutes of being in the pool and hot tub
• 214chuckr (2/5): Crazy the price of their rooms - Over priced rooms, not worth the time to stop. Asked if AAA discount was applied and with a snotty reply was told I got their best price!
• Timothy (1/5): -
• Nicholas (7/5): - It was clean and staff was friendly Breakfast could have had more choices
• Robert (8/5): - Staff was excellent, very pleasant, room was nice overall Room had some wear, carpet had a stain, bathroom had a few issues, like the holder for the shampoo feel off the shower wall and one of the towel holders was only being held on by the wall paper all els was good although the shower lacked a little in pressure.
• Stephanie (8/5): - The beds were comfortable as always Large bathroom Variety of options for breakfast that goes 6-10 daily unlike other hotels, especially on weekdays Clean Lots of parking Good location Nothing that prevents us from staying here again, just little things.. The elevators worked sometimes and not others or were really slow which was challenging at check-in and out with all our luggage The contactless check-in didn't work, which isn't the end of the word as I usually check in at the desk but we wanted to try it and it didn't work, so if you rely on that, heads up People were up late running in the halls and slamming doors (while they're fire doors and can close automatically, it's possible to gently close them) so it was hard to sleep The design of the sink in the bathroom made it drip all over the counter onto the floor so we had to keep a towel around the faucet so our items didn't get wet or we didn't slip
• Fowler (10/5): -
• Fowler (10/5): -
• Claudette (8/5): -
• Kerrityn (10/5): - Staff was great!!! & attentive
• Capp (9/5): -
• Clair (9/5): - I loved the size of the room! Very comfy bed. Nobody came to clean the room. And no bar area for an evening drink.
• Brianna (10/5): -
• katherine (10/5): -
• Keith (10/5): - I enjoyed everything about my stay I have no problems.\nThat need to be answered.What happened on sixteen september second
• Jeff (10/5): A wonderful get away with my wife. - Everything and this place great location and well maintained. Staff goes above and beyond. Nothing
• Deborah (10/5): - Location to family
• Jaclyn (10/5): - Loved how clean it was, and the condition of the bathroom was super clean! Barbara at breakfast was very sweet to my children. She recommended local fun things for my family! I did not like the Pillows very much.
• robertgT1915NB (10/5): The rooms were great and the staff was excellent - It was a great experience and Angel was great and helped us. The room was great and the team was awesome and so was the food.
• Tammy (8/5): LIMIT THE PARTIES AND GROUP OF PEOPLE. - wanted enjoy pool and hot tub but it was filled with children and filthy for 3 days!!! horrible for the price to stay and not enjoy the amenities!!!!! Couldn't even get in hot tub!!! Dirty!!! Water was over foggy!!! chose hotel for price and amenities for myself on vacation. kids stayed in pool and hot tub from am till pm. everyday. don't mind parties but be respectful to others that has comes to stay also and would like to enjoy. 😭 SAD!!!
• John and Donna (10/5): -
• Hervé (1/5): Annulation de la réservation au dernier moment inadmissible. - Rien Annulation de la réservation au dernier moment pour être transféré vers un autre hôtel à 15 min de voiture à l'opposé du centre ville objet de ma visite. Réservation annulée pour répondre à une demande de dernière minute pour 50 chambres !!! Du coup, tous les clients qui avaient réservés depuis longtemps se retrouve éjectés vers un autre hôtel. Ce comportement est inadmissible.
• Mingjie (9/5): -
• FrequentFlier1 (4/5): Dirty room with overwhelming smell of mothballs - Our room was dirty with a stained carpet, dead spider in the bathroom, dripping shower and a very strong smell of mothballs. The common areas were clean. The breakfast was very minimal with little selection.
• Yvonne (8/5): My stay was pleasant and the staff were helpful and friendly. - The location was great. It was quiet throughout the property,and it was clean The only issue I had was my room. I had a king size bed with sofa bed, and it was clean but it had this strong odor of moth balls. They offered to switch my room, but I declined because it was near my family’s room. They gave me some spray which helped a little but the ‘moth ball’ smell was in my clothes. They said whatever they cleaned the room with that was where the smell came from.
• Khristina (6/5): - Room was pretty clean but not fully restocked with towels and necessities and not all garbage cans had been fully emptied. When we went down for breakfast everything was gone and no one was restocking.
• Charles (4/5): - Dont know about hotel. We had reservations for 7 nites. When we arrived they said our reservation had been cancelled by them because tgey over booked by 40 rooms. That is hard to believe. I think they cancelled because i booked througj 3rd party
• IMAD (8/5): - Very clean Very quiet Nice staff Good breakfast
• 630justp (4/5): Too Busy to Give good Service! - The front desk staff Angel was extremely nice, but beyond that everyone else was less than helpful. They basically said they were busy over the weekend so you had to suffer as a new guest. I had to wait about 2 and 1/2 hours for check-in for a room for my disabled dad and then the room wasn't clean and the tub for the disabled people doesn't work it has loose screws hanging from the rails. In addition, the pool needed to be closed , which I wasn't advised because again they were busy and no one seemed to care at all. It's just like we were busy and you're inconvenienced and oh well.
• Keri (10/5): Great property. Great staff! - The staff at the Livonia location is very helpful and friendly. Our son lives in Livonia and we always stay here for that reason!
• jamie (10/5): - Very easy to get to. Affordable and clean.
• Peter J. (8/5): - Not a bad property. Just a bit run down.
• Patricia (8/5): Girls golf trip - Room was clean and comfortable. Staff was very helpful. Convenient location to the golf courses we played.
• Val (10/5): - The Manager listened to my concerns. We will return.
• Rhodora (8/5): - Will stay again
• Diane (8/5): - The room was nice and quiet. The shower sprayed water all over the bathroom. Was more of a design issue. The pool was filled with noisy kids the whole evening. It would have been nice to have an adults only pool time, maybe during the last hour.
• Korsica (10/5): -
• Daniah (10/5): - Very clean and tidy. The jacuzzi was really nice as well.
• William (6/5): So-so - Cleaning of the rooms is only once every two days
• Bridgette (8/5): - Good location ! Great staff !
• Lowray (10/5): -
• Isiah (4/5): Not Appealing - First, I want to start by saying that the staff were very helpful and friendly upon arriving at the hotel. The issues were that the floor leading to the elevator was constantly wet, and the elevator. There weren't always wet signs visible. The bed had several visible stains, which made it very uncomfortable for me to sleep. The hotel was full, so a room change wasn't an option. I was expecting a higher standard when I chose this hotel. Very disappointed.
• Alvin (10/5): - The person that front desk were friendly and accommodating. The food was nice, I thoroughly enjoyed the waffle options.
• Allison (4/5): - The air conditioning in my room barely worked. I booked for a conference but did my plans through Expedia. I called the hotel personally to say that I WAS with the group and was told that they put people everywhere in the hotel, not grouped together. When I arrived, that wasn’t the case and they wouldn’t move me even though I was probably the first person to check in that day. As far as other Hamptons, this was on the low end. It was close to shopping though.
• Rebecca (8/5): - This hotel was close to our purpose for the stay. It was clean and very pleasant. The breakfast was not great, but sufficient.
• saril515 (10/5): I’ll be back! Our first choice for hotel stay in the area. Thank you for a wonderful experience. - Everything in the hotel is run the way it should be. Staff people are long time employees Front desk person is always there smiling Breakfast is more than you expect with fresh items and very clean area. Even enjoyed the super clean outdoor pool.
• LaToya (7/5): Ok - Location Walls in room were dirty, toilet didn’t work right had to pull handle up to keep toilet from running
• Bruce (10/5): - I love this Hotel because it sits in a nice safe area but a quick drive to downtown Detroit.You get the best of both worlds. Very clean and well kept property
• Jasmine M (10/5): - I was at this hotel to attend a concert at Ford Field. The hotel is about 15-20mins from the venue. The highway is very assessable from the hotel. There is tons of shopping close by that if you need something you can grab it. Also there are restaurants near as well. The hotel it self I give it 5 stars the pool area is beautiful. I didn’t get to swim since I was going to the concert but there is a pool. The fitness center was nice. Breakfast was really good and actually was a hot breakfast. Eggs, sausage, waffles, there also was cereal and fruit. Coffee and things to drink. The room was very nice beds comfortable, tv, fridge and microwave. I give this hotel a 10/10 if you are visiting Detroit.
• Martine (10/5): I had a very relaxing stay at Hampton Inn Livonia - It’s close to a lot of stores The breakfast could’ve been better
• Jenna (8/5): - We had a great stay. We had the pool to ourselves for the kids to play. The breakfast had great variety and friendly staff. Our room did have a damp feel to it, which I think was a result of our proximity to the pool. Overall, we would stay again.
• Nicola (8/5): -
• Paul (8/5): - Ok place. Nice and pretty clean. But will need a car to get any where
• Chad (8/5): - Nice as always.
• Verified traveler (10/5): Stressless check in and out. - The check end was effortless. The maintenance employee solved a problem with my room key immediately and with a good attitude.
• Martina (8/5): - Nice getaway
• Clarissa (10/5): - I absolutely loved my stay here, the hotel staff were extremely friendly and helpful. The location was convenient to downtown and other surroundings. Will definitely stay here again.
• Kimberly (4/5): Not sure I would return - Location, clean They over billed me and still haven’t provided a refund. Only 1 towel in room, sitting area in room was poor.
• Chad (8/5): - Very nice.
• 16weekayeartraveler (2/5): Horrible customer service. No reply from manager Baba after 3 calls and 4 emails. - Was attending a conference in Novi. Made reservations for an ADA room with king bed well in advance. 24 hours before I confirmed the room and was assigned an ADA room on the 3rd floor. Upon arrival the front desk reassigned me to the 5th floor. Asked the young lady, she said you are not a Diamond member, we save king ADA rooms for them. You don’t like it go to another hotel. Knowing the area was sold out I had not choice but to stay in a none ADA queen room. Next morning got into the shower, there was no soap or shampoo in the bottles attached to the wall, no bar soap anywhere. On check out I asked for the manager, he was not there. Told the lady the issues. She said well you should have come to the front desk for soap! I have left three voice mails and four emails for Baba, the manager. No return calls or emails. Stay away from this place and book elsewhere. In reading the reviews I am not the only one with customer no service issues.

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